American Express Global Business Travel
Data Science Manager page is loaded Data Science Managerlocations: United Kingdomtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: J-76580Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Manager, Hotel Optimization Our Hotel business is growing and we are seeking to expand the Hotel Optimization team at Amex GBT. This critical position will create something new by combining analytical skills, technical capabilities with creativity and vision for opportunities, directly impacting the bottom line. Being part of a global team, this position will be highly rewarding and lots of fun. Training and development opportunities will abound ensuring high-performing individuals can chart a long-term career trajectory within the company. This role represents an exciting opportunity to join AMEX GBT, as we define the future of business travel as we lead the industry into a new era. What you will do, responsibilities and competencies: Identify revenue opportunities, possibly through creative solutions, and drive the implementation to realize them Design and build data-driven hotel optimization models using advanced Analytics/Data Science techniques Strive to continuously refine and improve optimization models through A/B testing or test/control frameworks designed and built from scratch Lead strategic and quantitative analysis to support key business decisions and help chart the course for optimizing our hotel supply Identify, prioritize, and drive automation opportunities through SQL, Python (or other programming language) Build and maintain API connectivity using Json automation/Python Create new tools and data visualization using PowerBI or Tableau Build-up and lead a new team and function within hotel optimization What you will bring, experience and qualification: Bachelor's in quantitative discipline (Data Science, Maths, Business/Economics, etc.), Master's preferred Min. 5 years work experience as Data Scientist with focus on problem solving in a commercial environment. Strong SQL skills, with ability to write SQL from scratch, good understanding of databases Strong experience using Tableau or Power BI to pull data from various sources, develop and publish automated reports and dashboards. Experience with at least one programming language (Python/R) Good communication skills with passion for storytelling, bringing data to life Experience managing a team would be an asset, but not required What we will offer Learning and development opportunity. Mentoring program. Flexible home working option. Competitive benefits. Diverse team that is globally based. Location United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Data Science Manager page is loaded Data Science Managerlocations: United Kingdomtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: J-76580Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Manager, Hotel Optimization Our Hotel business is growing and we are seeking to expand the Hotel Optimization team at Amex GBT. This critical position will create something new by combining analytical skills, technical capabilities with creativity and vision for opportunities, directly impacting the bottom line. Being part of a global team, this position will be highly rewarding and lots of fun. Training and development opportunities will abound ensuring high-performing individuals can chart a long-term career trajectory within the company. This role represents an exciting opportunity to join AMEX GBT, as we define the future of business travel as we lead the industry into a new era. What you will do, responsibilities and competencies: Identify revenue opportunities, possibly through creative solutions, and drive the implementation to realize them Design and build data-driven hotel optimization models using advanced Analytics/Data Science techniques Strive to continuously refine and improve optimization models through A/B testing or test/control frameworks designed and built from scratch Lead strategic and quantitative analysis to support key business decisions and help chart the course for optimizing our hotel supply Identify, prioritize, and drive automation opportunities through SQL, Python (or other programming language) Build and maintain API connectivity using Json automation/Python Create new tools and data visualization using PowerBI or Tableau Build-up and lead a new team and function within hotel optimization What you will bring, experience and qualification: Bachelor's in quantitative discipline (Data Science, Maths, Business/Economics, etc.), Master's preferred Min. 5 years work experience as Data Scientist with focus on problem solving in a commercial environment. Strong SQL skills, with ability to write SQL from scratch, good understanding of databases Strong experience using Tableau or Power BI to pull data from various sources, develop and publish automated reports and dashboards. Experience with at least one programming language (Python/R) Good communication skills with passion for storytelling, bringing data to life Experience managing a team would be an asset, but not required What we will offer Learning and development opportunity. Mentoring program. Flexible home working option. Competitive benefits. Diverse team that is globally based. Location United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
American Express Global Business Travel
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Use various Global Distribution Systems (GDSs), especially Sabre or Amadeus. Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during the interview process. Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work Monday to Friday, 7:00 - 19:00 (37.5 hours per week).This role is fully remote - must reside in the UK. Location United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!As a Business Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements What We're Looking For Advanced knowledge of GDS: Sabre or Amadeus Prior experience in business travel Passion for excellence in client service, including proactive anticipation of needs Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Use various Global Distribution Systems (GDSs), especially Sabre or Amadeus. Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during the interview process. Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work Monday to Friday, 7:00 - 19:00 (37.5 hours per week).This role is fully remote - must reside in the UK. Location United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!As a Business Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements What We're Looking For Advanced knowledge of GDS: Sabre or Amadeus Prior experience in business travel Passion for excellence in client service, including proactive anticipation of needs Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback