Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with company values and culture Managing appointment scheduling Assisting customers with self-booking and guide them through the customer portal Keeping accurate, up-to-date customer records in compliance with GDPR and data protection regulations Collaborating with other departments to ensure smooth service delivery Supporting the wider team activities, contributing ideas for process improvements, and assisting with ongoing learning and development THE PERSON Previous experience in a customer service or customer administration role is essential Strong communication skills, both verbal and written, with the confidence to respond to emails effectively Excellent organisational skills with the ability to prioritise multiple tasks efficiently Attention to detail and a commitment to handling sensitive data responsibly and securely A proactive, problem-solving mindset with the drive to find practical solutions Comfortable working independently and as part of a team, with a collaborative approach to achieving common goals Proficiency in Microsoft Office and willingness to learn new IT systems as required THE BENEFITS Competitive rate of pay 33 days of annual leave, including 8 bank holidays, plus your Birthday Day Off Simply Health Cash Plan membership Physical Health Allowance Refer a Friend scheme worth £250 per successful referral Comprehensive Employee Assistance Programme, including face-to-face/virtual counselling On site free parking Easy access to public transport links This organisation supports diversity and are committed to creating an inclusive environment where everyone can flourish. If you have the experience and the enthusiasm to make a real difference, please apply today.
Jan 10, 2026
Full time
Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with company values and culture Managing appointment scheduling Assisting customers with self-booking and guide them through the customer portal Keeping accurate, up-to-date customer records in compliance with GDPR and data protection regulations Collaborating with other departments to ensure smooth service delivery Supporting the wider team activities, contributing ideas for process improvements, and assisting with ongoing learning and development THE PERSON Previous experience in a customer service or customer administration role is essential Strong communication skills, both verbal and written, with the confidence to respond to emails effectively Excellent organisational skills with the ability to prioritise multiple tasks efficiently Attention to detail and a commitment to handling sensitive data responsibly and securely A proactive, problem-solving mindset with the drive to find practical solutions Comfortable working independently and as part of a team, with a collaborative approach to achieving common goals Proficiency in Microsoft Office and willingness to learn new IT systems as required THE BENEFITS Competitive rate of pay 33 days of annual leave, including 8 bank holidays, plus your Birthday Day Off Simply Health Cash Plan membership Physical Health Allowance Refer a Friend scheme worth £250 per successful referral Comprehensive Employee Assistance Programme, including face-to-face/virtual counselling On site free parking Easy access to public transport links This organisation supports diversity and are committed to creating an inclusive environment where everyone can flourish. If you have the experience and the enthusiasm to make a real difference, please apply today.
In House VAT Accountant - Salford - Competitive Salary + Bonus (Hybrid - 2 days in the office / 3 Home) Our client is a large and growing business based in Salford, and they are looking to appoint their first VAT Accountant. The role will be varied and will be responsible for : Taking ownership of European VAT returns, working closely with outsourced service providers to ensure accurate and timely submissions. Managing VAT payments and reclaims, oversee Intrastat reporting, and leading the setup of new VAT registrations as the business expands across Europe. Supporting t audits, maintaining robust balance sheet reconciliations, and monitoring other local taxes such as plastics and green taxes. Working with internal teams including Sales, Finance, and IT, as well as external stakeholders, to ensure smooth processes and continuous improvement. Acting as the subject matter expert for VAT, providing guidance on regulatory requirements and supporting ad hoc projects that enhance our compliance and reporting capabilities. This will be a pivotal role in the finance team so they are looking for someone who can build and maintain internal relationships whilst ensuring all VAT returns are filed on time. Working with a talented team you will also a be a team player and this will be an exciting role for someone to be able to make the role their own.
Jan 01, 2026
Full time
In House VAT Accountant - Salford - Competitive Salary + Bonus (Hybrid - 2 days in the office / 3 Home) Our client is a large and growing business based in Salford, and they are looking to appoint their first VAT Accountant. The role will be varied and will be responsible for : Taking ownership of European VAT returns, working closely with outsourced service providers to ensure accurate and timely submissions. Managing VAT payments and reclaims, oversee Intrastat reporting, and leading the setup of new VAT registrations as the business expands across Europe. Supporting t audits, maintaining robust balance sheet reconciliations, and monitoring other local taxes such as plastics and green taxes. Working with internal teams including Sales, Finance, and IT, as well as external stakeholders, to ensure smooth processes and continuous improvement. Acting as the subject matter expert for VAT, providing guidance on regulatory requirements and supporting ad hoc projects that enhance our compliance and reporting capabilities. This will be a pivotal role in the finance team so they are looking for someone who can build and maintain internal relationships whilst ensuring all VAT returns are filed on time. Working with a talented team you will also a be a team player and this will be an exciting role for someone to be able to make the role their own.
