Stef & Philips Ltd

The Role Reporting to the Board, you will be a pivotal leader responsible for safeguarding the operational and legal interests of a £70m turnover housing provider. As the business continues to scale, this role has been created to provide high-level "troubleshooting" and oversight. You will act as the final internal point of resolution for complex matters, ensuring that the company's day-to-day operations remain robust, compliant, and efficient. Main Duties & Responsibilities Complex Problem Solving: Act as the primary lead for resolving non-standard or high-priority issues that fall outside the remit of individual departments. You will provide the "gravitas" needed to close out difficult matters with local authorities, legal representatives, and external stakeholders. Contractual & Legal Coordination: Manage the drafting and refinement of property leases and commercial agreements using established templates. You will provide a critical filter, handling high-level nuances internally and coordinating with external solicitors on complex litigation or specialist drafting. Operational Oversight: Provide strategic "steering" for various departments and project teams. You will ensure that internal workflows are performing to the Board's expectations, stepping in to unblock issues and provide guidance without micromanaging the functional experts. Authoritative Communication: Responsible for drafting precise, well-constructed correspondence on behalf of the Board to settle disputes, manage regulatory requirements and protect the company's reputation. Skills & Knowledge A senior professional with an extensive background in property, housing, or commercial law. You possess the "street smarts" and technical literacy to navigate a fast-paced, high-stakes environment. A master of detail with exceptional drafting skills. You have the ability to "roll up your sleeves" to get to the heart of an issue and the leadership presence to command respect across all levels of the business. Proven team leadership skills with ability to manage competing deadlines under pressure. Excellent communication and interpersonal skills. High proficiency in Microsoft Office packages and working with database systems. Strong attention to detail and accuracy in record keeping and reporting. You are a self-starter who thrives on autonomy. You are comfortable working closely with a hands-on Board and can translate high-level objectives into decisive operational action. Benefits 23 days leave, plus bank holidays Additional holiday days for long service - up to 30 days Celebration of tenure 3 years £500 5 years £1000 10 years £5000 Private health insurance with Vitality on passing probation Birthday off One well-being day off per year on passing probation Enhanced Maternity/Paternity pay Pension schemes increase after 2 years £500 referral scheme for staff who refer a new employee, paid upon passing probation Company payday lunch