Established in London in 1814 Purdey are today world renowned for thefinest craftsman made side by side and over and under shotguns anddouble barrel and bolt action rifles, each one fully bespoke to theirclient's specifications and needs.Purdey's exclusive range of men andwomen's shooting and country clothing and accessories reflects the sameattention to detail. HOW WILL YOU MAKE AN IMPACT? We are seeking an experienced and empathetic Director of Manufacturing to lead the end-to-end production of our bespoke guns. This role sits at the heart of our heritage business, where craftsmanship and innovation go hand in hand. You will be responsible for delivering products on time and to the highest standard, while leading the business through a period of meaningful operational transformation. This is a unique opportunity for a values-driven manufacturing leader who understands the importance of honouring tradition while driving change. You will oversee production, machining, and technology functions, and play a key role in implementing new processes, planning tools, and systems that will improve efficiency and support long-term sustainability. Manufacturing Leadership: Lead the Production Team of highly skilled craftspeople to deliver world-class products on time and to exacting standards. Oversee the Machine Shop to ensure parts are delivered accurately and efficiently to support production flow. Guide the Technology Department, ensuring ongoing innovation in parts and product development while respecting the craftsmanship ethos. Champion a safe, clean, and compliant working environment across all areas. Lead the factory through a period of change, implementing new technologies, planning tools, and processes to enhance performance. Maintain the delicate balance between traditional handcraft and modern manufacturing capability. Identify and introduce appropriate systems to support planning, scheduling, and resource management. Take ownership of manufacturing financials including operational expenditure, stock, margin management, and absorption costing. Contribute to strategic discussions around pricing, profitability, and investment. Cross-Functional Collaboration: Work closely with the Gun Sales Team to ensure production aligns with customer demand and lead times. Collaborate with leadership and other departments to ensure operational alignment with overall business goals. Prepare and present updates to the Executive Committee (ExCo) as required. Team Development: Lead with empathy-listen, encourage, and motivate a team that is passionate about their craft. Invest in the development of talent, creating opportunities for learning and skill progression. Build a culture of pride, accountability, and continuous improvement. Lead a team of c.40 with 4 direct reports HOW WILL YOU EXPERIENCE SUCCESS WITH US? Experience leading manufacturing operations in a small, quality-led environment, ideally with a heritage or craftsmanship component. Proven track record in leading transformation, with an understanding of both technical and cultural change. Strong leadership skills with a genuine commitment to developing and supporting people. Deep understanding of production planning, financials (including absorption costing), OPEX, and stock management. Skilled in implementing planning and scheduling tools in a hands-on setting. Able to communicate effectively at all levels and present confidently to senior leadership / ExCo. Comfortable working cross-functionally, especially with commercial teams. Strong verbal and written communication skills in English. Proficiency in Microsoft Office tools (Excel, PowerPoint). Familiarity with health & safety practices and compliance standards. Detail-oriented, organised, and calm under pressure. Conscientious with strong interpersonal and team-building skills. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team
Jul 28, 2025
Full time
Established in London in 1814 Purdey are today world renowned for thefinest craftsman made side by side and over and under shotguns anddouble barrel and bolt action rifles, each one fully bespoke to theirclient's specifications and needs.Purdey's exclusive range of men andwomen's shooting and country clothing and accessories reflects the sameattention to detail. HOW WILL YOU MAKE AN IMPACT? We are seeking an experienced and empathetic Director of Manufacturing to lead the end-to-end production of our bespoke guns. This role sits at the heart of our heritage business, where craftsmanship and innovation go hand in hand. You will be responsible for delivering products on time and to the highest standard, while leading the business through a period of meaningful operational transformation. This is a unique opportunity for a values-driven manufacturing leader who understands the importance of honouring tradition while driving change. You will oversee production, machining, and technology functions, and play a key role in implementing new processes, planning tools, and systems that will improve efficiency and support long-term sustainability. Manufacturing Leadership: Lead the Production Team of highly skilled craftspeople to deliver world-class products on time and to exacting standards. Oversee the Machine Shop to ensure parts are delivered accurately and efficiently to support production flow. Guide the Technology Department, ensuring ongoing innovation in parts and product development while respecting the craftsmanship ethos. Champion a safe, clean, and compliant working environment across all areas. Lead the factory through a period of change, implementing new technologies, planning tools, and processes to enhance performance. Maintain the delicate balance between traditional handcraft and modern manufacturing capability. Identify and introduce appropriate systems to support planning, scheduling, and resource management. Take ownership of manufacturing financials including operational expenditure, stock, margin management, and absorption costing. Contribute to strategic discussions around pricing, profitability, and investment. Cross-Functional Collaboration: Work closely with the Gun Sales Team to ensure production aligns with customer demand and lead times. Collaborate with leadership and other departments to ensure operational alignment with overall business goals. Prepare and present updates to the Executive Committee (ExCo) as required. Team Development: Lead with empathy-listen, encourage, and motivate a team that is passionate about their craft. Invest in the development of talent, creating opportunities for learning and skill progression. Build a culture of pride, accountability, and continuous improvement. Lead a team of c.40 with 4 direct reports HOW WILL YOU EXPERIENCE SUCCESS WITH US? Experience leading manufacturing operations in a small, quality-led environment, ideally with a heritage or craftsmanship component. Proven track record in leading transformation, with an understanding of both technical and cultural change. Strong leadership skills with a genuine commitment to developing and supporting people. Deep understanding of production planning, financials (including absorption costing), OPEX, and stock management. Skilled in implementing planning and scheduling tools in a hands-on setting. Able to communicate effectively at all levels and present confidently to senior leadership / ExCo. Comfortable working cross-functionally, especially with commercial teams. Strong verbal and written communication skills in English. Proficiency in Microsoft Office tools (Excel, PowerPoint). Familiarity with health & safety practices and compliance standards. Detail-oriented, organised, and calm under pressure. Conscientious with strong interpersonal and team-building skills. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. HOW WILL YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customer satisfaction. Ensure all product enhancements, features, and integrations provide a seamless and elevated experience for customers across all touchpoints, including online, mobile, and in-store. Manage and communicate product releases, coordinate user acceptance testing (UAT), and oversee deployment across omnichannel platforms. Collaborate with marketing, client experience, and retail teams to ensure that omnichannel solutions meet the brand's high standards and elevate customer engagement. Stay current on industry trends, customer preferences, and competitor offerings to inform product strategy and decision-making, particularly in the context of omnichannel retail. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's degree in Business, Marketing, Fashion, or related field. Minimum of 3-5 years of experience as a Product Owner, with a strong preference for candidates with experience in the luxury fashion industry. Proven experience working with Salesforce platforms (Sales Cloud, Service Cloud, Commerce Cloud, etc.) and familiarity with omnichannel integrations. Strong understanding of digital product management, omnichannel strategies, and agile methodologies, with experience working across both online and offline channels. Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and foster collaboration across departments. Knowledge of luxury menswear trends, customer profiles, and the importance of exceptional customer experience in high-end markets. Ability to manage multiple projects simultaneously, with a keen eye for detail and a passion for delivering high-quality, impactful products. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder). Experience in eCommerce and omnichannel retail in the luxury fashion industry. Strong analytical skills and experience using data to drive decisions and product improvements across digital and physical channels. Familiarity with design thinking, user-centered design, and UX/UI best practices for omnichannel platforms. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Head of E-Commerce 3rd stage - Interview with the Senior Client Director 4th Stage - Interview with the Senior Human Resources Manager LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Jul 27, 2025
Full time
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking. HOW WILL YOU MAKE AN IMPACT? The Product Owner will be responsible for leading the development and optimisation of digital products and experiences for Dunhill, with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business, Group Tech, digital design, back-end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customer satisfaction. Ensure all product enhancements, features, and integrations provide a seamless and elevated experience for customers across all touchpoints, including online, mobile, and in-store. Manage and communicate product releases, coordinate user acceptance testing (UAT), and oversee deployment across omnichannel platforms. Collaborate with marketing, client experience, and retail teams to ensure that omnichannel solutions meet the brand's high standards and elevate customer engagement. Stay current on industry trends, customer preferences, and competitor offerings to inform product strategy and decision-making, particularly in the context of omnichannel retail. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's degree in Business, Marketing, Fashion, or related field. Minimum of 3-5 years of experience as a Product Owner, with a strong preference for candidates with experience in the luxury fashion industry. Proven experience working with Salesforce platforms (Sales Cloud, Service Cloud, Commerce Cloud, etc.) and familiarity with omnichannel integrations. Strong understanding of digital product management, omnichannel strategies, and agile methodologies, with experience working across both online and offline channels. Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and foster collaboration across departments. Knowledge of luxury menswear trends, customer profiles, and the importance of exceptional customer experience in high-end markets. Ability to manage multiple projects simultaneously, with a keen eye for detail and a passion for delivering high-quality, impactful products. Preferred Skills: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder). Experience in eCommerce and omnichannel retail in the luxury fashion industry. Strong analytical skills and experience using data to drive decisions and product improvements across digital and physical channels. Familiarity with design thinking, user-centered design, and UX/UI best practices for omnichannel platforms. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Head of E-Commerce 3rd stage - Interview with the Senior Client Director 4th Stage - Interview with the Senior Human Resources Manager LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewelry, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products that align with our Maisons' values through continuous creativity. Logistics Administrator (12 month FTC, Full-Time) HOW WILL YOU MAKE AN IMPACT? To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, and that computer records match the movement of stock. Organise transport of stock for Retail and Wholesale, export returns shipments, and CS shipments abroad. Follow Procedures, the Richemont transport directives, and ensure products are moved securely and compliantly, meeting deadlines and SLAs. Key responsibilities: E-com return management Manage E-com returns, perform quality checks, and complete SAP flow accurately. Liaise with E-com department regarding discrepancies and third-party information. Coordinate with CS department on faulty or damaged products. Communicate with Maisons for stock clearing upon receipt. Pick and pack items for onward shipping based on Maison decisions. Prepare export documentation and liaise with carriers for shipping arrangements. Update SAP and clear stock weekly. Inbound process Ensure parcels are received, opened, and inspected within authorized areas and timeframes. Operate shutters and physically receive deliveries, following all procedures. Perform quality, serial number, and packaging checks. Record goods received in SAP. Inform brand colleagues of arrivals, quality, and packaging status. Store articles appropriately or pass to CS (repairs). Coordinate with brand colleagues on discrepancies or missing SAP data to maintain accurate stock records. Pick up & delivery Assist with pick-up and delivery, including booking DHL shipments online, packing correctly, and communicating with brands. Process transfers and ODNs, check serial numbers and quality. Pack items according to repair flows. Create export documentation and ensure accuracy. Book shipments with appropriate carriers per Transport Directive. Process shipments within timeframes to meet KPIs. General Logistics Coordinate with agents for transport and ensure necessary documentation for audits. Maintain detailed records of shipped articles. Communicate effectively with local and international brands for smooth operations. Conduct regular stock takes and participate in inventories. Proactively resolve issues or discrepancies. Adhere to security and transport procedures at all times. Perform any other duties as assigned by management. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Minimum 2 years of logistics and stock management experience. Flexible, team-oriented, and able to work independently. Quick to react and prioritize tasks effectively. Open-minded to projects and changes. Computer literate; SAP experience is a plus. Approachable with strong interpersonal skills. Organized with good time management. Customer-focused attitude. WHAT MAKES OUR GROUP DIFFERENT? Our strength lies in our diverse arts, cultures, and skills, fostering untapped potential. • We value freedom, loyalty, and solidarity. • We promote empathy, curiosity, courage, humility, and integrity. • We are committed to caring for the world we live in. YOUR JOURNEY WITH US: Our recruitment process is designed to give you exposure to key decision-makers: 1st Stage - Application review and an introductory call within 2 weeks. 2nd Stage - Interview with the Operational Team Lead & Log Coordinator. 3rd Stage - Interview with the Logistics Manager. LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Jul 24, 2025
Full time
Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewelry, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products that align with our Maisons' values through continuous creativity. Logistics Administrator (12 month FTC, Full-Time) HOW WILL YOU MAKE AN IMPACT? To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, and that computer records match the movement of stock. Organise transport of stock for Retail and Wholesale, export returns shipments, and CS shipments abroad. Follow Procedures, the Richemont transport directives, and ensure products are moved securely and compliantly, meeting deadlines and SLAs. Key responsibilities: E-com return management Manage E-com returns, perform quality checks, and complete SAP flow accurately. Liaise with E-com department regarding discrepancies and third-party information. Coordinate with CS department on faulty or damaged products. Communicate with Maisons for stock clearing upon receipt. Pick and pack items for onward shipping based on Maison decisions. Prepare export documentation and liaise with carriers for shipping arrangements. Update SAP and clear stock weekly. Inbound process Ensure parcels are received, opened, and inspected within authorized areas and timeframes. Operate shutters and physically receive deliveries, following all procedures. Perform quality, serial number, and packaging checks. Record goods received in SAP. Inform brand colleagues of arrivals, quality, and packaging status. Store articles appropriately or pass to CS (repairs). Coordinate with brand colleagues on discrepancies or missing SAP data to maintain accurate stock records. Pick up & delivery Assist with pick-up and delivery, including booking DHL shipments online, packing correctly, and communicating with brands. Process transfers and ODNs, check serial numbers and quality. Pack items according to repair flows. Create export documentation and ensure accuracy. Book shipments with appropriate carriers per Transport Directive. Process shipments within timeframes to meet KPIs. General Logistics Coordinate with agents for transport and ensure necessary documentation for audits. Maintain detailed records of shipped articles. Communicate effectively with local and international brands for smooth operations. Conduct regular stock takes and participate in inventories. Proactively resolve issues or discrepancies. Adhere to security and transport procedures at all times. Perform any other duties as assigned by management. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Minimum 2 years of logistics and stock management experience. Flexible, team-oriented, and able to work independently. Quick to react and prioritize tasks effectively. Open-minded to projects and changes. Computer literate; SAP experience is a plus. Approachable with strong interpersonal skills. Organized with good time management. Customer-focused attitude. WHAT MAKES OUR GROUP DIFFERENT? Our strength lies in our diverse arts, cultures, and skills, fostering untapped potential. • We value freedom, loyalty, and solidarity. • We promote empathy, curiosity, courage, humility, and integrity. • We are committed to caring for the world we live in. YOUR JOURNEY WITH US: Our recruitment process is designed to give you exposure to key decision-makers: 1st Stage - Application review and an introductory call within 2 weeks. 2nd Stage - Interview with the Operational Team Lead & Log Coordinator. 3rd Stage - Interview with the Logistics Manager. LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison's watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? As our Flagship Boutique Manager, you will lead and develop a high-performing team, fostering a positive and results-oriented environment, and empowering them to achieve their full potential. Key responsibilities: Driving and developing sales, marketing, profitability and client service level in the Boutique Managing a proactive and results-oriented team, set goals for all sales associates and motivate the team daily Building the client database and leading client development action plans Ensure that the team understands and is applying the Brand and Group policies Reach sales, product mix and profitability targets set by Management Develop client's network, establish relationships with high-end clients Uphold the Brand's customer service standards and policies Manage, develop and control the team, support the Boutique team culture Lead daily and weekly meetings to ensure strong cross functional communication to achieve results Coach and organize the trainings in accordance with the development needs of the team Coordinate special CRM or Marketing programmes together with the Marketing team Monitor and ensure the highest level of client service Deep knowledge of the Boutique client database, and oversee the CRM activity Ensure the best representation of the Brand in the Boutique, with respect to Visual Merchandising guidelines, while supporting sales and product mix objectives Take part in the Brand events locally and globally Supervise Boutique Administration and Operations (cash, transaction management, stock management, repairs, security) HOW WILL YOU EXPERIENCE SUCCESS WITH US? Proven track-record managing a luxury flagship boutique, showroom, property coming from direct or similar sector (jewellery & watches, luxury fashion, five-star hotel management, etc.) At least 5 years of experience in team leadership and management Able to work diplomatically and well with different cultures Fluent in English, other languages would be a plus Good knowledge of Microsoft Office suite is essential Committed to ensuring an outstanding client experience in the Flagship Pro-activity and resourceful to generate new business and ideas Confident and interpersonal skills to manage the team Committed to excellence in execution Team player and fair-mindedness WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Senior HR Business Partner 3rd Stage - Interview with the Country Director 4th Stage - Interview with the Int. Commercial Development Director LEARN MORE ABOUT LIFE AT RICHEMONT BELOW: LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE
Jul 24, 2025
Full time
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison's watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. (Permanent, Full-Time) HOW WILL YOU MAKE AN IMPACT? As our Flagship Boutique Manager, you will lead and develop a high-performing team, fostering a positive and results-oriented environment, and empowering them to achieve their full potential. Key responsibilities: Driving and developing sales, marketing, profitability and client service level in the Boutique Managing a proactive and results-oriented team, set goals for all sales associates and motivate the team daily Building the client database and leading client development action plans Ensure that the team understands and is applying the Brand and Group policies Reach sales, product mix and profitability targets set by Management Develop client's network, establish relationships with high-end clients Uphold the Brand's customer service standards and policies Manage, develop and control the team, support the Boutique team culture Lead daily and weekly meetings to ensure strong cross functional communication to achieve results Coach and organize the trainings in accordance with the development needs of the team Coordinate special CRM or Marketing programmes together with the Marketing team Monitor and ensure the highest level of client service Deep knowledge of the Boutique client database, and oversee the CRM activity Ensure the best representation of the Brand in the Boutique, with respect to Visual Merchandising guidelines, while supporting sales and product mix objectives Take part in the Brand events locally and globally Supervise Boutique Administration and Operations (cash, transaction management, stock management, repairs, security) HOW WILL YOU EXPERIENCE SUCCESS WITH US? Proven track-record managing a luxury flagship boutique, showroom, property coming from direct or similar sector (jewellery & watches, luxury fashion, five-star hotel management, etc.) At least 5 years of experience in team leadership and management Able to work diplomatically and well with different cultures Fluent in English, other languages would be a plus Good knowledge of Microsoft Office suite is essential Committed to ensuring an outstanding client experience in the Flagship Pro-activity and resourceful to generate new business and ideas Confident and interpersonal skills to manage the team Committed to excellence in execution Team player and fair-mindedness WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. • We value freedom, collegiality, loyalty, and solidarity. • We foster empathy, curiosity, courage, humility, and integrity. • We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage - Interview with the Senior HR Business Partner 3rd Stage - Interview with the Country Director 4th Stage - Interview with the Int. Commercial Development Director LEARN MORE ABOUT LIFE AT RICHEMONT BELOW: LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE
London, GBN, GB Permanent Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the Italian "bottega" of the Renaissance times. The Maison's unrelenting desire to create objects of rare beauty has made Buccellati renowned in the world for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary. The Maison has been part of the global luxury group Richemont since September 2019 and the Buccellati family is still present in the Company to perpetuate its style and unparalleled craftsmanship tradition. (Permanent, Full Time) As the Assistant Boutique Manager, you will support the Boutique Manager in the overall management of the Buccellati concession within Harrods. You will play a key role in driving sales, enhancing client relationships, and ensuring the highest standards of client service. You will be responsible for implementing local strategies, motivating the team, and representing the Buccellati brand with elegance and professionalism. In the Boutique Manager's absence, you will assume full responsibility for the boutique's operations. HOW WILL YOU MAKE AN IMPACT: Sales & Business Development: Drive the sales team to consistently achieve or exceed sales targets. Analyze sales results and identify opportunities for growth. Support the team in implementing CRM strategies to improve client acquisition and retention. Assess local market opportunities and adapt sales strategies accordingly. Team Management & Development: Motivate, support, and develop Sales Associates through coaching and training. Conduct regular team meetings to communicate targets and best practices. Manage administrative and HR tasks, including rota arrangements, commissions, and absence control. Support the integration of newly recruited staff into the boutique. Client Experience & Relationships: Ensure the team provides an exceptional and personalized client experience. Foster the development of long-term client relationships to drive repeat business. Lead by example on the sales floor, ensuring a model luxury experience for clients. Address and resolve client complaints promptly and professionally. Efficient Concession Operations: Support cost control, ensure compliance with procedures (stock, security), and collaborate with the Mayfair team. Brand & Product Expertise: Maintain deep brand and product knowledge, promote service tools, and ensure adherence to security protocols. Brand Representation: Uphold the Buccellati image through professional conduct, boutique maintenance, and staff presentation. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Deputy Management experience, ideally in luxury retail or hospitality. Fluent in English; additional language skills are a plus. Strong leadership skills. Ability to work in a fast-paced retail store environment. Flexible mindset with the ability to embrace changes. Excellent analytical, organizational, and interpersonal communication skills. Proactive approach to analyzing business and human resource needs. Ability to project an approachable and professional image in personal appearance, manner, and demeanor. Ability to motivate and develop a team as per Buccellati's image WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team
Jul 24, 2025
Full time
London, GBN, GB Permanent Buccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the goldsmithing traditions of the Italian "bottega" of the Renaissance times. The Maison's unrelenting desire to create objects of rare beauty has made Buccellati renowned in the world for a style that is distinct, inimitable and imbued with sophisticated Milanese heritage, at once glamourous and contemporary. The Maison has been part of the global luxury group Richemont since September 2019 and the Buccellati family is still present in the Company to perpetuate its style and unparalleled craftsmanship tradition. (Permanent, Full Time) As the Assistant Boutique Manager, you will support the Boutique Manager in the overall management of the Buccellati concession within Harrods. You will play a key role in driving sales, enhancing client relationships, and ensuring the highest standards of client service. You will be responsible for implementing local strategies, motivating the team, and representing the Buccellati brand with elegance and professionalism. In the Boutique Manager's absence, you will assume full responsibility for the boutique's operations. HOW WILL YOU MAKE AN IMPACT: Sales & Business Development: Drive the sales team to consistently achieve or exceed sales targets. Analyze sales results and identify opportunities for growth. Support the team in implementing CRM strategies to improve client acquisition and retention. Assess local market opportunities and adapt sales strategies accordingly. Team Management & Development: Motivate, support, and develop Sales Associates through coaching and training. Conduct regular team meetings to communicate targets and best practices. Manage administrative and HR tasks, including rota arrangements, commissions, and absence control. Support the integration of newly recruited staff into the boutique. Client Experience & Relationships: Ensure the team provides an exceptional and personalized client experience. Foster the development of long-term client relationships to drive repeat business. Lead by example on the sales floor, ensuring a model luxury experience for clients. Address and resolve client complaints promptly and professionally. Efficient Concession Operations: Support cost control, ensure compliance with procedures (stock, security), and collaborate with the Mayfair team. Brand & Product Expertise: Maintain deep brand and product knowledge, promote service tools, and ensure adherence to security protocols. Brand Representation: Uphold the Buccellati image through professional conduct, boutique maintenance, and staff presentation. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Deputy Management experience, ideally in luxury retail or hospitality. Fluent in English; additional language skills are a plus. Strong leadership skills. Ability to work in a fast-paced retail store environment. Flexible mindset with the ability to embrace changes. Excellent analytical, organizational, and interpersonal communication skills. Proactive approach to analyzing business and human resource needs. Ability to project an approachable and professional image in personal appearance, manner, and demeanor. Ability to motivate and develop a team as per Buccellati's image WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Retail Director is responsible for leading the performance, profitability, optimization and development of the UK boutique network in line with the Maison's and the market's global strategy. The Retail Director is the warrant of the achievement of the business targets by ensuring an exceptional client experience and operational excellence. As a strong leader, you will manage your teams in line with the Maison's values and supports talent development for individual careers and collective team performance. Part of the local executive committee, the Retail Director is directly reporting to the UK Managing Director and functionally to the head of Regional retail department. What are we expecting of you? Performance Management Ensures that retail sales targets are achieved, monitors network's P&L In line with the Maison's and the market's global strategy, leads the network strategic projects(boutique openings, closings, renovations) Under the supervision and collaboration of the MD, builds the Retail part of the market's strategic and 3 year plans To sustain business growth, sets boutique sales targets in collaboration with other local departments (Marketing, Communications, PR, etc.) Analyses the market's KPIs and identifiespriority actions to achieve targets and business growth Together with Boutique Managers, develops, monitors and follows up oneach boutique's Commercial Action Plan Guarantees the highest standards of boutique operations (Client Service, Boutique Maintenance, etc.) to achieve the business targets and satisfy the clients' expectations Is responsible for the correct implementation of the Central policies and procedures, its' adaptation to local laws and correct usage in all boutiques Ensures that the Maison's standards in terms of client experience (Satisfaction Barometer and Mystery Shopping results) are respected and known throughout the network Supports the implementation of dedicated tools to drive Retail Operations and drive boutique productivity (retail metrics tools, dashboards, etc.) Follows up, together with relevant departmental managers, specific After Sales key performance indicators and client feedback Ensures fluid communication between retail / boutiques and office teams, as well as with region. Briefs Boutique Managers about new Brand initiatives, Maison policies and procedures and any global retail project that might impact the network Clientelling and Business Development Defines the UK client development strategy in coordination with the regional approach Ensures development of boutique CRM capabilities and implementation of client portfolio management at boutique level - including CRM strategy, budgets and ROI follow-up Ensures excellent client satisfaction based on the results of Satisfaction Barometer and Mystery Shopping Represents and acts as an Ambassador of the Maison and the market during events and with VIP clients Monitors the stock level on a regular basis to ensure a permanent qualitative and quantitative representation of all collections. Team Management and Development Anticipates, participates and ensures the recruitment of the best profiles for the network Defines and supports individual development plans to onboard, grow and retain the talents, follows up and measures results Constantly shares the vision, strategy and values of the Maison and engages and motivates all teams around them Evaluates the individual performance and gives regular and appropriate feedback Actively participates to the succession planning of the Retail teams If so, apply for the role! Strong understanding of the luxury retail business - previous management experience in luxury, retail/boutique experience Strong interpersonal skills with the ability to be persuasive, engaging and motivating with others in a consistent manner Significant experience being responsible for managing sales activities and projects of the retail business Business and results driven, structured & analytic mindset Able to work closely with cross-functional departments More than a job we recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Please apply online, and if your profile matches our search, you will be contacted by our HR Team. Initial screening call with Richemont Talent Team
Jul 23, 2025
Full time
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence. Retail Director is responsible for leading the performance, profitability, optimization and development of the UK boutique network in line with the Maison's and the market's global strategy. The Retail Director is the warrant of the achievement of the business targets by ensuring an exceptional client experience and operational excellence. As a strong leader, you will manage your teams in line with the Maison's values and supports talent development for individual careers and collective team performance. Part of the local executive committee, the Retail Director is directly reporting to the UK Managing Director and functionally to the head of Regional retail department. What are we expecting of you? Performance Management Ensures that retail sales targets are achieved, monitors network's P&L In line with the Maison's and the market's global strategy, leads the network strategic projects(boutique openings, closings, renovations) Under the supervision and collaboration of the MD, builds the Retail part of the market's strategic and 3 year plans To sustain business growth, sets boutique sales targets in collaboration with other local departments (Marketing, Communications, PR, etc.) Analyses the market's KPIs and identifiespriority actions to achieve targets and business growth Together with Boutique Managers, develops, monitors and follows up oneach boutique's Commercial Action Plan Guarantees the highest standards of boutique operations (Client Service, Boutique Maintenance, etc.) to achieve the business targets and satisfy the clients' expectations Is responsible for the correct implementation of the Central policies and procedures, its' adaptation to local laws and correct usage in all boutiques Ensures that the Maison's standards in terms of client experience (Satisfaction Barometer and Mystery Shopping results) are respected and known throughout the network Supports the implementation of dedicated tools to drive Retail Operations and drive boutique productivity (retail metrics tools, dashboards, etc.) Follows up, together with relevant departmental managers, specific After Sales key performance indicators and client feedback Ensures fluid communication between retail / boutiques and office teams, as well as with region. Briefs Boutique Managers about new Brand initiatives, Maison policies and procedures and any global retail project that might impact the network Clientelling and Business Development Defines the UK client development strategy in coordination with the regional approach Ensures development of boutique CRM capabilities and implementation of client portfolio management at boutique level - including CRM strategy, budgets and ROI follow-up Ensures excellent client satisfaction based on the results of Satisfaction Barometer and Mystery Shopping Represents and acts as an Ambassador of the Maison and the market during events and with VIP clients Monitors the stock level on a regular basis to ensure a permanent qualitative and quantitative representation of all collections. Team Management and Development Anticipates, participates and ensures the recruitment of the best profiles for the network Defines and supports individual development plans to onboard, grow and retain the talents, follows up and measures results Constantly shares the vision, strategy and values of the Maison and engages and motivates all teams around them Evaluates the individual performance and gives regular and appropriate feedback Actively participates to the succession planning of the Retail teams If so, apply for the role! Strong understanding of the luxury retail business - previous management experience in luxury, retail/boutique experience Strong interpersonal skills with the ability to be persuasive, engaging and motivating with others in a consistent manner Significant experience being responsible for managing sales activities and projects of the retail business Business and results driven, structured & analytic mindset Able to work closely with cross-functional departments More than a job we recruit for a career! By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed into our enchanting world with trainings on our history, our know-how and our creations. The recruitment process Please apply online, and if your profile matches our search, you will be contacted by our HR Team. Initial screening call with Richemont Talent Team
Established in London in 1814, Purdey is renowned worldwide for its craftsmanship in side-by-side and over-and-under shotguns, double barrel, and bolt action rifles, each bespoke to the client's specifications. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail. Sales Director, Clothing and Accessories - Purdey HOW WILL YOU MAKE AN IMPACT? The Director of Sales will lead and execute a comprehensive global commercial strategy across all channels: physical retail, private sales, eCommerce, and wholesale. You will be a strategic leader with a passion for luxury, a proven track record of driving revenue growth, and the ability to build a high-performance sales culture. Strategic leadership and execution: Develop and implement a robust global multi-channel commercial strategy to maximise revenue and profitability, with a focus on international growth opportunities. This includes market segmentation, channel optimisation, and innovative go-to-market strategies. Market analysis and opportunity identification: Conduct in-depth market analysis to identify emerging trends, competitive dynamics, and untapped potential in domestic and international markets. Develop strategies to leverage data-driven insights. Team leadership and development: Lead, motivate, and develop a high-performance sales team, fostering collaboration, accountability, and results-oriented culture. Provide coaching and mentorship for continued success. Channel management and optimisation: Oversee and optimise all sales channels, including retail (domestic & international), eCommerce, and wholesale. Drive innovation and efficiency to maximise reach and profitability. International expansion: Explore and develop new international markets. Develop and execute strategies that prioritise direct customer relationships and cross-business synergies. Financial management and reporting: Manage sales budgets, forecasts, and reporting, ensuring profitability and adherence to budgets. Provide regular updates to leadership on sales performance and market trends. Client relationship management: Champion a client-centric approach, leveraging data analytics to strengthen relationships and drive loyalty. Develop client data management strategies and foster clienteling. Brand ambassadorship: Act as a brand ambassador, representing Purdey with passion, integrity, and a deep understanding of its heritage and values. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Innovative, creative, and driven with strategic thinking and execution skills. Strong experience in sales leadership, ideally within luxury goods, with a record of exceeding targets and business growth. Success in developing international expansion strategies, including market entry and partnerships. Leadership skills to build and motivate global sales teams. Deep understanding of retail, eCommerce, and wholesale channels. Expertise in sales strategies, business development, and client management in luxury markets. Ability to collaborate across teams to achieve shared goals. Exceptional negotiation, communication, and presentation skills. Passion for heritage brands, craftsmanship, and luxury lifestyle. WHAT MAKES OUR GROUP DIFFERENT? Our strength lies in our diversity-arts, cultures, human skills-and our ability to foster untapped potential. We value freedom, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity.
Jul 16, 2025
Full time
Established in London in 1814, Purdey is renowned worldwide for its craftsmanship in side-by-side and over-and-under shotguns, double barrel, and bolt action rifles, each bespoke to the client's specifications. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail. Sales Director, Clothing and Accessories - Purdey HOW WILL YOU MAKE AN IMPACT? The Director of Sales will lead and execute a comprehensive global commercial strategy across all channels: physical retail, private sales, eCommerce, and wholesale. You will be a strategic leader with a passion for luxury, a proven track record of driving revenue growth, and the ability to build a high-performance sales culture. Strategic leadership and execution: Develop and implement a robust global multi-channel commercial strategy to maximise revenue and profitability, with a focus on international growth opportunities. This includes market segmentation, channel optimisation, and innovative go-to-market strategies. Market analysis and opportunity identification: Conduct in-depth market analysis to identify emerging trends, competitive dynamics, and untapped potential in domestic and international markets. Develop strategies to leverage data-driven insights. Team leadership and development: Lead, motivate, and develop a high-performance sales team, fostering collaboration, accountability, and results-oriented culture. Provide coaching and mentorship for continued success. Channel management and optimisation: Oversee and optimise all sales channels, including retail (domestic & international), eCommerce, and wholesale. Drive innovation and efficiency to maximise reach and profitability. International expansion: Explore and develop new international markets. Develop and execute strategies that prioritise direct customer relationships and cross-business synergies. Financial management and reporting: Manage sales budgets, forecasts, and reporting, ensuring profitability and adherence to budgets. Provide regular updates to leadership on sales performance and market trends. Client relationship management: Champion a client-centric approach, leveraging data analytics to strengthen relationships and drive loyalty. Develop client data management strategies and foster clienteling. Brand ambassadorship: Act as a brand ambassador, representing Purdey with passion, integrity, and a deep understanding of its heritage and values. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Innovative, creative, and driven with strategic thinking and execution skills. Strong experience in sales leadership, ideally within luxury goods, with a record of exceeding targets and business growth. Success in developing international expansion strategies, including market entry and partnerships. Leadership skills to build and motivate global sales teams. Deep understanding of retail, eCommerce, and wholesale channels. Expertise in sales strategies, business development, and client management in luxury markets. Ability to collaborate across teams to achieve shared goals. Exceptional negotiation, communication, and presentation skills. Passion for heritage brands, craftsmanship, and luxury lifestyle. WHAT MAKES OUR GROUP DIFFERENT? Our strength lies in our diversity-arts, cultures, human skills-and our ability to foster untapped potential. We value freedom, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity.
Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity. Fixed Term Contract (6 months) HOW WILL YOU MAKE AN IMPACT? The Business Controller will be a key partner for brand managers of his/her scope in order to help them monitor the financial aspect of their business and suggest best practices. He/She will ensure consistent follow-up, control financial business processes, analyze performance, prepare short- and medium-term business plans, gather information, and initiate operational improvements when necessary. Responsibilities: Budgeting, Planning & Reporting: Lead and co-ordinate the preparation of the annual Budget and quarterly Latest Estimate processes with Local & HQ teams. Ad hoc work on 3-year planning scenarios. Active participation in budget meetings. Upload budget figures in local management report systems (SAP, Anaplan). Commercial Support and Analysis: Preparation of monthly FP&A reporting including variance analysis of actuals vs budget and prior year, with a strong focus on cost savings when necessary with Brand managers and Directors of different functions. Assist brands with various ad hoc reports/analysis. Prepare investment requests. Offer support to Marketing, Retail, and Wholesale teams on spending, tracking, and landing. Run weekly and monthly sales reports for Richemont UK focusing on key figures by distribution channel (Retail, Wholesale & Ecom), product category, and brands/boutiques. Other Tasks: Create and maintain the CO objects (profit center, cost center, internal order) and the customizing tables in SAP PR1. Maintain the Vendor Invoice Management (VIM) matrix. Review and prepare accounting adjustments during month-end review including month-end accruals and lease/rent review. Monthly/quarterly input of management reporting and boutique reporting. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Professional accounting qualification or University degree in Business Administration or similar, providing good knowledge of finance and accounting. Good knowledge of the tasks and tools of operational controlling. Strong analytical skills to analyze operational aspects of finance and business. Computer skills - extensive knowledge of MS Office products (especially Excel) and proficiency in SAP, Anaplan, and Power BI. Good communication skills and fluent in English - oral and written. High degree of autonomy and motivation. Capable of dealing with demanding deadlines. Positive attitude, curiosity, and a taste for challenges. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call. 2nd Stage - Interview with the Head of Controlling at Richemont UK. 3rd Stage - Interview with the CFO for Richemont UK. LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Feb 19, 2025
Full time
Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity. Fixed Term Contract (6 months) HOW WILL YOU MAKE AN IMPACT? The Business Controller will be a key partner for brand managers of his/her scope in order to help them monitor the financial aspect of their business and suggest best practices. He/She will ensure consistent follow-up, control financial business processes, analyze performance, prepare short- and medium-term business plans, gather information, and initiate operational improvements when necessary. Responsibilities: Budgeting, Planning & Reporting: Lead and co-ordinate the preparation of the annual Budget and quarterly Latest Estimate processes with Local & HQ teams. Ad hoc work on 3-year planning scenarios. Active participation in budget meetings. Upload budget figures in local management report systems (SAP, Anaplan). Commercial Support and Analysis: Preparation of monthly FP&A reporting including variance analysis of actuals vs budget and prior year, with a strong focus on cost savings when necessary with Brand managers and Directors of different functions. Assist brands with various ad hoc reports/analysis. Prepare investment requests. Offer support to Marketing, Retail, and Wholesale teams on spending, tracking, and landing. Run weekly and monthly sales reports for Richemont UK focusing on key figures by distribution channel (Retail, Wholesale & Ecom), product category, and brands/boutiques. Other Tasks: Create and maintain the CO objects (profit center, cost center, internal order) and the customizing tables in SAP PR1. Maintain the Vendor Invoice Management (VIM) matrix. Review and prepare accounting adjustments during month-end review including month-end accruals and lease/rent review. Monthly/quarterly input of management reporting and boutique reporting. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Professional accounting qualification or University degree in Business Administration or similar, providing good knowledge of finance and accounting. Good knowledge of the tasks and tools of operational controlling. Strong analytical skills to analyze operational aspects of finance and business. Computer skills - extensive knowledge of MS Office products (especially Excel) and proficiency in SAP, Anaplan, and Power BI. Good communication skills and fluent in English - oral and written. High degree of autonomy and motivation. Capable of dealing with demanding deadlines. Positive attitude, curiosity, and a taste for challenges. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call. 2nd Stage - Interview with the Head of Controlling at Richemont UK. 3rd Stage - Interview with the CFO for Richemont UK. LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
London, LND, GB Fixed Term Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity. HOW WILL YOU MAKE AN IMPACT? To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, the computer records match the movement of stock. Organising transport of stock for Retail and Wholesale, as well as handling export returns shipments and CS shipments abroad. It is crucial that this person follows procedures, the Richemont transport directives and ensures products are moved in a secure and compliant way at all times ensuring deadlines and SLAs are met. E-com return management: Manage E-com returns, quality check products, complete SAP flow correctly. Liaise with E-com department in case of discrepancies and 3rd choice information. Liaise with CS department concerning faulty or damaged products. Liaise with Maison regarding clearing of the stock received. Pick and pack for onwards shipping depending on Maison decision. Prepare export documentation and liaise with carriers to organise shipping. Ensure SAP is updated and stock cleared on a weekly basis. Inbound process: Ensure parcels received are opened within an authorised Inbound area and within the timeframe outlined in our KPI's. Operation of shutter and physically taking in deliveries, whilst ensuring all procedures are followed. Quality check, serial number and packaging/document checks to be performed. Goods received in SAP. Brand colleagues informed of the goods arrival, quality and packaging situation. Articles put away in their dedicated area or passed to colleagues in CS (repairs). Liaise with brand colleagues on discrepancies or missing SAP flow to ensure stock situation is always correct and up to date. Pick up & delivery: To assist with pick up and delivery, a service where a shipping kit is sent to a client for them to return their repair to us. This involves booking DHL shipments online, picking and packing the correct kit dependent on the brand and ensuring shipments are processed accurately. This also involves communicating with the brands directly. Outbound process: Process transfers and ODN's, Pick & Pack goods, checking serial number and quality. For Repair flows, pack depending on flow. If export, create export documentation and ensure all documents are accurately saved. Create shipments and book the appropriate carrier according to the Transport Directive. Ensure all shipments are processed within the requested time frame to avoid delays, and within our KPI's. General Logistics: To liaise with our appointed agents to organize transport of products, ensuring they provide the necessary documents for audit purposes. To accurately maintain all records relating to articles being shipped to the final destination. Communicate with brands, local and international, to ensure a correct and smooth flow of products. Maintain stock by regularly performing stock takes and actively participate in inventories. Be proactive and able to resolve any issues or discrepancies as and when required. Adhere to security procedures at all times, know and work within the transport directive at all times. Any other duty deemed necessary by Management. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Logistics and stock management experience, min 2 years. Flexibility, able to work as part of a team as well as on your own. Fast reaction and able to prioritize. Open-minded regarding projects and changes. Computer Literate, SAP experience a benefit. Approachable with strong interpersonal skills. Reliable. Professional. Tolerant and flexible. Able to work under pressure. Able to work independently and take personal ownership, whilst being able to work as part of a team. Efficient and organized with good time management skills. Customer Focused. Numerate. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team.
Feb 17, 2025
Full time
London, LND, GB Fixed Term Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity. HOW WILL YOU MAKE AN IMPACT? To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, the computer records match the movement of stock. Organising transport of stock for Retail and Wholesale, as well as handling export returns shipments and CS shipments abroad. It is crucial that this person follows procedures, the Richemont transport directives and ensures products are moved in a secure and compliant way at all times ensuring deadlines and SLAs are met. E-com return management: Manage E-com returns, quality check products, complete SAP flow correctly. Liaise with E-com department in case of discrepancies and 3rd choice information. Liaise with CS department concerning faulty or damaged products. Liaise with Maison regarding clearing of the stock received. Pick and pack for onwards shipping depending on Maison decision. Prepare export documentation and liaise with carriers to organise shipping. Ensure SAP is updated and stock cleared on a weekly basis. Inbound process: Ensure parcels received are opened within an authorised Inbound area and within the timeframe outlined in our KPI's. Operation of shutter and physically taking in deliveries, whilst ensuring all procedures are followed. Quality check, serial number and packaging/document checks to be performed. Goods received in SAP. Brand colleagues informed of the goods arrival, quality and packaging situation. Articles put away in their dedicated area or passed to colleagues in CS (repairs). Liaise with brand colleagues on discrepancies or missing SAP flow to ensure stock situation is always correct and up to date. Pick up & delivery: To assist with pick up and delivery, a service where a shipping kit is sent to a client for them to return their repair to us. This involves booking DHL shipments online, picking and packing the correct kit dependent on the brand and ensuring shipments are processed accurately. This also involves communicating with the brands directly. Outbound process: Process transfers and ODN's, Pick & Pack goods, checking serial number and quality. For Repair flows, pack depending on flow. If export, create export documentation and ensure all documents are accurately saved. Create shipments and book the appropriate carrier according to the Transport Directive. Ensure all shipments are processed within the requested time frame to avoid delays, and within our KPI's. General Logistics: To liaise with our appointed agents to organize transport of products, ensuring they provide the necessary documents for audit purposes. To accurately maintain all records relating to articles being shipped to the final destination. Communicate with brands, local and international, to ensure a correct and smooth flow of products. Maintain stock by regularly performing stock takes and actively participate in inventories. Be proactive and able to resolve any issues or discrepancies as and when required. Adhere to security procedures at all times, know and work within the transport directive at all times. Any other duty deemed necessary by Management. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Logistics and stock management experience, min 2 years. Flexibility, able to work as part of a team as well as on your own. Fast reaction and able to prioritize. Open-minded regarding projects and changes. Computer Literate, SAP experience a benefit. Approachable with strong interpersonal skills. Reliable. Professional. Tolerant and flexible. Able to work under pressure. Able to work independently and take personal ownership, whilst being able to work as part of a team. Efficient and organized with good time management skills. Customer Focused. Numerate. WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity. We foster empathy, curiosity, courage, humility, and integrity. We care for the world we live in. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: Initial screening call with Richemont Talent Team.
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist. We are seeking an experienced and strategic Head of Product to lead our Product Management and User Experience (UX) teams. As the Head of Product, you'll play a pivotal part in defining and executing our product vision, ensuring that our offerings meet our customer needs and business objectives. You will oversee the entire product lifecycle, from ideation through to launch and iteration, while also ensuring a seamless and intuitive user experience across all touchpoints. The Head of Product reports directly to our Chief Product Officer and will own the product management pillar of our product function. This is a brand-new opportunity for someone to join the team, take the lead on some exciting projects and evolve the product offering here at Watchfinder. How will you make an impact? Develop and clearly communicate a product vision and strategy that aligns with the company's overarching goals. Identify and prioritize new product opportunities based on market analysis, customer insights, and competitive landscape. Create and maintain product roadmaps, ensuring alignment and buy-in from all key stakeholders. Leadership & Team Management: Lead, mentor, and grow a high-performing team of product managers and UI/UX designers. Foster a collaborative culture that encourages creativity, innovation, and user-centric thinking. Ensure effective cross-functional collaboration with IT, marketing, commercial, and customer relationship teams. Product Development: Oversee the end-to-end product development process, ensuring timely and high-quality delivery of products. Lead the product management team in defining product requirements, creating wireframes and prototypes, and conducting usability testing. Continuously monitor and iterate on products based on user feedback, analytics, and market changes User Experience (UX): Be a strong advocate for the user, ensuring that user experience is at the forefront of all product decisions. Ensure the delivery of intuitive, innovative, and aesthetically pleasing user interfaces that delight our customers. Work closely with the Marketing and UX teams to develop user personas, journey maps, and wireframes that guide the design process. Market Analysis & Research: Conduct thorough market research and customer interviews to gather valuable insights that drive product decisions. Stay updated with industry trends, emerging technologies, and competitor products to maintain a competitive edge. Analyse product performance and user data to drive continuous improvement and innovation. How will you experience success with us? You will be an experienced product leader with a proven history of delivering high quality technology products/services in a high growth dynamic environment. Confident and experienced at leading Product Management whereby goal setting and coaching is one of your strongest abilities. A strong background in product development, UX design and a deep understanding of user-centric design principles. Strategic thinking, with strong critical thinking skills and ability to utilize data to drive key decisions. You love to innovate, and lead test and learn experiments that create platform products that increase customer value of the platform product roadmap. Strong business partnership ability, working closely with technical development teams and developing relationships with stakeholders. Excellent written and verbal communication skills Proficient in product management (Miro/Aha!) and design tools (Figma) As a significant member of the Watchfinder community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development. You will have the opportunity for your voice to be heard, drive change, and make a real impact from day one. This is a fast-growing company, going through an exciting period of change from a UK centric business to an international company. Giving you the opportunity to gain experience and gain further opportunities in the future. Your Interview Journey Our aim is to provide you a transparent interview process from the moment you apply for the role. It is important for us that you get to know us to ensure the role aligns to your future career objectives.We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder's exciting trajectory. 1st Stage- After your application has been selected, our Talent team will reach out to you within two weeks to conduct an introductory call. 2nd Stage- Video / in-person interview with the Chief Product Officer & Head of Programme Management which will focus on your experience and Technical Skills. 3rd Stage-Case study set to present back, followed by an interview with the CPO. 4th Stage - Meet & Greet with other team members.
Feb 13, 2025
Full time
Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist. We are seeking an experienced and strategic Head of Product to lead our Product Management and User Experience (UX) teams. As the Head of Product, you'll play a pivotal part in defining and executing our product vision, ensuring that our offerings meet our customer needs and business objectives. You will oversee the entire product lifecycle, from ideation through to launch and iteration, while also ensuring a seamless and intuitive user experience across all touchpoints. The Head of Product reports directly to our Chief Product Officer and will own the product management pillar of our product function. This is a brand-new opportunity for someone to join the team, take the lead on some exciting projects and evolve the product offering here at Watchfinder. How will you make an impact? Develop and clearly communicate a product vision and strategy that aligns with the company's overarching goals. Identify and prioritize new product opportunities based on market analysis, customer insights, and competitive landscape. Create and maintain product roadmaps, ensuring alignment and buy-in from all key stakeholders. Leadership & Team Management: Lead, mentor, and grow a high-performing team of product managers and UI/UX designers. Foster a collaborative culture that encourages creativity, innovation, and user-centric thinking. Ensure effective cross-functional collaboration with IT, marketing, commercial, and customer relationship teams. Product Development: Oversee the end-to-end product development process, ensuring timely and high-quality delivery of products. Lead the product management team in defining product requirements, creating wireframes and prototypes, and conducting usability testing. Continuously monitor and iterate on products based on user feedback, analytics, and market changes User Experience (UX): Be a strong advocate for the user, ensuring that user experience is at the forefront of all product decisions. Ensure the delivery of intuitive, innovative, and aesthetically pleasing user interfaces that delight our customers. Work closely with the Marketing and UX teams to develop user personas, journey maps, and wireframes that guide the design process. Market Analysis & Research: Conduct thorough market research and customer interviews to gather valuable insights that drive product decisions. Stay updated with industry trends, emerging technologies, and competitor products to maintain a competitive edge. Analyse product performance and user data to drive continuous improvement and innovation. How will you experience success with us? You will be an experienced product leader with a proven history of delivering high quality technology products/services in a high growth dynamic environment. Confident and experienced at leading Product Management whereby goal setting and coaching is one of your strongest abilities. A strong background in product development, UX design and a deep understanding of user-centric design principles. Strategic thinking, with strong critical thinking skills and ability to utilize data to drive key decisions. You love to innovate, and lead test and learn experiments that create platform products that increase customer value of the platform product roadmap. Strong business partnership ability, working closely with technical development teams and developing relationships with stakeholders. Excellent written and verbal communication skills Proficient in product management (Miro/Aha!) and design tools (Figma) As a significant member of the Watchfinder community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development. You will have the opportunity for your voice to be heard, drive change, and make a real impact from day one. This is a fast-growing company, going through an exciting period of change from a UK centric business to an international company. Giving you the opportunity to gain experience and gain further opportunities in the future. Your Interview Journey Our aim is to provide you a transparent interview process from the moment you apply for the role. It is important for us that you get to know us to ensure the role aligns to your future career objectives.We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder's exciting trajectory. 1st Stage- After your application has been selected, our Talent team will reach out to you within two weeks to conduct an introductory call. 2nd Stage- Video / in-person interview with the Chief Product Officer & Head of Programme Management which will focus on your experience and Technical Skills. 3rd Stage-Case study set to present back, followed by an interview with the CPO. 4th Stage - Meet & Greet with other team members.
Established in London in 1814, Purdey is today world-renowned for the finest craftsman-made side-by-side and over-and-under shotguns, as well as double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail. HOW WILL YOU MAKE AN IMPACT? Reporting to the CEO, the HR Director forms part of the Purdey Executive Team and also works closely and is part of the global Richemont HR community with a dotted reporting line into Richemont's Group Chief People Officer. The HR Director is responsible for bringing together Purdey's Talent Strategy and workforce plan to enable the execution of the Business strategy. This covers all elements of Talent Management, Engagement, Rewards, Performance Management, HR Operations, and HR Digital Transformation. The role requires someone with a can-do attitude who can operate at the highest strategic level while also being comfortable with operating in a hands-on manner in a small and traditional organization. Most critically, the Purdey HRD will work closely with the CEO and leadership team to refine, consolidate, and 'bring to life' through action the culture of Purdey and ensure that Purdey continues on its path towards being the employer of choice and market leader in its space. YOU WILL BE A strategic advisor: you have the appetite to understand our industry and desire to learn our business; you can apply short-term and long-term thinking as a guide for our ongoing business transformation while activating a people-centric culture and mindset throughout the Maison's evolution. A brand ambassador: you cultivate a powerful employer brand with a compelling Employee Value Proposition, connected to the Richemont portfolio, finding fresh and creative ways to engage with employees, raise brand awareness in order to attract, grow, and retain talents, and make the company an employer of choice. A culture influencer: you create a sense of purpose with the senior management team, orchestrate shared values across employees, and optimize every touchpoint with employees and managers to build a positive and integrated experience throughout every stage. A talent advocate: you define talent strategies and formulate career plans to build strong pipelines for future hiring needs internally and externally, understand the need to build an agile organization based on employability and lifelong learning, anticipate the future of work, and lead organizational initiatives like preparing to upskill and re-skill personnel for future business needs. A team builder: you are an empathic leader who develops high-performing, inclusive teams and drives the value of an integrated DE&I agenda in the workplace. A management coach: you provide balanced, objective, and honest counsel to senior leaders both individually and collectively, with an eye toward improving senior team cohesion and performance. A strong partner: you work collaboratively with the Purdey business, Group HR, Regional teams, as well as within the Maison to drive people-centric value creation. HOW WILL YOU EXPERIENCE SUCCESS WITH US? International HR work experience 10+ years of HR leadership experience Experience operating at Board level WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. - We value freedom, collegiality, loyalty, and solidarity. - We foster empathy, curiosity, courage, humility, and integrity. - We care for the world we live in. Find more information about our Group and about us:
Feb 12, 2025
Full time
Established in London in 1814, Purdey is today world-renowned for the finest craftsman-made side-by-side and over-and-under shotguns, as well as double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men's and women's shooting and country clothing and accessories reflects the same attention to detail. HOW WILL YOU MAKE AN IMPACT? Reporting to the CEO, the HR Director forms part of the Purdey Executive Team and also works closely and is part of the global Richemont HR community with a dotted reporting line into Richemont's Group Chief People Officer. The HR Director is responsible for bringing together Purdey's Talent Strategy and workforce plan to enable the execution of the Business strategy. This covers all elements of Talent Management, Engagement, Rewards, Performance Management, HR Operations, and HR Digital Transformation. The role requires someone with a can-do attitude who can operate at the highest strategic level while also being comfortable with operating in a hands-on manner in a small and traditional organization. Most critically, the Purdey HRD will work closely with the CEO and leadership team to refine, consolidate, and 'bring to life' through action the culture of Purdey and ensure that Purdey continues on its path towards being the employer of choice and market leader in its space. YOU WILL BE A strategic advisor: you have the appetite to understand our industry and desire to learn our business; you can apply short-term and long-term thinking as a guide for our ongoing business transformation while activating a people-centric culture and mindset throughout the Maison's evolution. A brand ambassador: you cultivate a powerful employer brand with a compelling Employee Value Proposition, connected to the Richemont portfolio, finding fresh and creative ways to engage with employees, raise brand awareness in order to attract, grow, and retain talents, and make the company an employer of choice. A culture influencer: you create a sense of purpose with the senior management team, orchestrate shared values across employees, and optimize every touchpoint with employees and managers to build a positive and integrated experience throughout every stage. A talent advocate: you define talent strategies and formulate career plans to build strong pipelines for future hiring needs internally and externally, understand the need to build an agile organization based on employability and lifelong learning, anticipate the future of work, and lead organizational initiatives like preparing to upskill and re-skill personnel for future business needs. A team builder: you are an empathic leader who develops high-performing, inclusive teams and drives the value of an integrated DE&I agenda in the workplace. A management coach: you provide balanced, objective, and honest counsel to senior leaders both individually and collectively, with an eye toward improving senior team cohesion and performance. A strong partner: you work collaboratively with the Purdey business, Group HR, Regional teams, as well as within the Maison to drive people-centric value creation. HOW WILL YOU EXPERIENCE SUCCESS WITH US? International HR work experience 10+ years of HR leadership experience Experience operating at Board level WHAT MAKES OUR GROUP DIFFERENT? Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. - We value freedom, collegiality, loyalty, and solidarity. - We foster empathy, curiosity, courage, humility, and integrity. - We care for the world we live in. Find more information about our Group and about us: