CFC

CFC is seeking an Underwriting Operations Specialist for a 12-month FTC to enhance operational efficiency within the underwriting department. The role involves developing processes and acting as a liaison between various stakeholders including IT and underwriters. Ideal candidates will possess a solid understanding of the insurance industry and hold strong time management and organizational skills. You will be responsible for documenting processes, collaborating with various teams, and ensuring best practices are implemented throughout the operations.

Underwriting Operations Specialist - 12 month FTC Department: Operations Employment Type: Temporary Location: UK - London Reporting To: Greg Humphrey Description We have an exciting new opportunity for someone from an Underwriting background to join CFC's operations team, a team that is a cornerstone in driving change and scaling the business in line with our ambitious growth trajectory. We focus on driving efficiencies and best practices throughout the underwriting processes, challenge how the business operates today and work at setting up CFC for additional growth. The team also manages external vendor relationships, our underwriting support function and much more. We work with numerous teams across the business on a variety of projects and initiatives. No two days are the same! About the role This role will work closely with other members of the operations team as well as underwriters, IT and other stakeholders across the business. You will develop and onboard new operational processes and efficiencies and represent underwriters' interests when working on projects. You will ensure efficiency and best practice is aligned and implemented across the function. A big part of the role will be working as a liaison between underwriting team leaders and IT to ensure the underwriting systems have been set up for maximum efficiency and quality. Documenting and creating operational process flows for various teams across the business. Generating ideas and strategies for technology, people and process improvements; collaborating with relevant teams along the way. Presenting solutions to the Underwriting Operations Specialist Manager and making joint decisions on the best strategies to advance projects to completion. Report writing and business case development to go to senior management for proposed strategies, including the use of cost/benefit models and the analysis of underwriting data to identify the benefits and track the value of proposed projects and initiatives. Working with underwriters to understand their challenges, generating solutions and working with various teams across the business to enact the solution. Working with the compliance and products teams to understand new requirements of underwriters, working with various teams to put new processes in place About you We're looking for driven, self starters with a strong work ethic. You will have a strong understanding of the insurance industry and end to end policy lifecycle, either from experience as an underwriter or broker or experience in insurance operations, focusing on projects and efficiencies. You have strong time management skills and are able to multi task and handle numerous projects at once of varying sizes and complexities. You have strong organizational and stakeholder management skills and are able to set and meet deadlines.

Product Lead Department: Technology Employment Type: Fixed Term - Full Time Location: UK - London Reporting To: Alex Bibic Description At CFC, technology plays a critical role in enabling our underwriting teams to deliver specialist insurance solutions at scale. We invest in products that simplify complex workflows, improve decision making and create better experiences for brokers, clients and colleagues. We're seeking a Product Lead to join our Technology team and lead product strategy and delivery within our Underwriting value stream. Working closely with underwriting leadership, engineers and designers, you'll identify opportunities to create business value, shape product direction and deliver solutions that drive meaningful outcomes across the business. This is an opportunity to lead products that sit at the heart of CFC's underwriting operation, combining deep domain expertise with modern product management practices. About the role Define and own the product roadmap for your area of the Underwriting value stream, aligning priorities with business objectives and technology strategy. Partner closely with underwriting stakeholders to understand challenges, identify opportunities and translate business needs into clear product direction. Lead product discovery activities, using user insights, data and market knowledge to shape product initiatives. Prioritise opportunities based on customer value, business impact and strategic fit. Collaborate with engineering, design and delivery teams to take products from concept through to launch and adoption. Build strong relationships with senior stakeholders, balancing user needs, business priorities and technical considerations. Drive solutions that improve underwriting efficiency, decision making and service delivery. Use performance metrics, customer feedback and operational insight to measure impact and continuously refine product direction. Promote strong product management practices and ways of working across teams. About you You'll be an experienced product professional with a track record of delivering successful products in complex business environments. You are commercially minded, highly collaborative and comfortable operating at both strategic and execution levels. You'll ideally bring: Experience in a senior Product Manager, Product Lead or similar role within insurance, InsurTech or a technology led business. A strong track record of delivering measurable business outcomes through product innovation and transformation. Experience partnering with senior stakeholders, ideally within underwriting or a similarly complex operational environment. Deep knowledge of product management practices, including discovery, prioritisation, roadmap management and product delivery. Strong understanding of underwriting processes and workflows. Experience working closely with engineering and design teams to deliver workflow, platform or operational products. The ability to use data, user insights and market trends to inform product decisions. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Strong commercial judgement and a focus on delivering tangible business value. The ability to navigate ambiguity, balance competing priorities and drive alignment across teams. At CFC, you'll join a collaborative, low ego environment where product, technology and underwriting teams work together to solve complex challenges, drive innovation and deliver exceptional outcomes for our clients and partners. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

Department: Innovation Employment Type: Permanent - Full Time Location: UK - London Description Reporting to the Product Development Leader, as a Product Developer you will be responsible for the creation and maintenance of specialist commercial insurance products and providing a quality support service to the Underwriting and Claims teams on product related enquiries. About the role You will be assisting with the strategic planning and development of CFC's product portfolio. This will include working with teams around the business to monitor the performance of product coverage, identifying opportunities to drive innovation, conducting and facilitating competitor and market analysis, and extracting actionable insights from our internal data. With over 50 CFC products across multiple business lines, you will be managing many projects and stakeholders at any given time. To be successful in this role, you will thrive working in a fast-paced and results-driven business, have strong attention to detail, be a confident communicator and have an analytical mind. Drafting of policy wordings, policy endorsements, application forms, schedules and ancillary documents in the CFC in-house style, ensuring they are compliant with territorial requirements and meet the requirements of the relevant business line (cyber, tech, media, professional liability, general liability, commercial property, management liability, product recall, medical malpractice etc). Respond to underwriter and claims generated product enquiries of all complexity within the prescribed timeframe and obtain the appropriate sign off before issuance. Project managing the development and delivery of new product initiatives and product version upgrades from initial concept to final release within the prescribed timeframe. Log coverage queries from underwriters and ensure they are responded to within the appropriate timeframe. Working with the systems development team to achieve successful system integration of new product initiatives and product version upgrades, including the creation of detailed user requirements and user acceptance testing. Relationship managing the communication between the products team and underwriting teams and other key stakeholders throughout the business in respect of the progress and release of new product initiatives and product version upgrades. Maintain accurate records of version control of all documents. Research any jurisdictional requirements or other compliance issues through the use of Lloyds Crystal, the compliance team and other channels, as appropriate. About you We're looking for a proactive, self-starter with strong experience in policy wordings from a similar role, or with contracts/product development expertise - ideally gained within a claims or fintech environment. You'll bring a solid understanding of commercial and/or personal lines insurance, with demonstrable experience in developing and enhancing insurance products. You'll thrive in a collaborative team environment, with a strong work ethic and the confidence to engage and influence stakeholders at all levels, including C-suite executives. Strong written communication skills are essential, particularly in report writing, alongside the ability to analyse data, identify trends and translate insights into actionable outcomes. You'll be confident in your decision-making and understand when to lift issues appropriately to the Product Development Leader. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

CFC is seeking a Product Lead to join the Technology team and lead product strategy and delivery within the Underwriting value stream. You will partner with underwriting leadership, engineers and designers to identify opportunities, shape direction and deliver solutions that drive measurable business value. This is an opportunity to guide products at the heart of CFC's underwriting operations, combining deep domain knowledge with modern product management practices.

CFC is seeking a Senior Legal Counsel to join the Governance team in London. The role requires a qualified solicitor with over 6 years of PQE in corporate law. Responsibilities include providing legal advice, managing disputes and contracts, and supporting key strategic projects. The ideal candidate will communicate solutions clearly to non-lawyers and possess a strong judgement in a fast-paced environment. In-house experience in the insurance sector is beneficial. Join a team where passion and fun drive productivity.