Payroll & Benefits Specialist Department: HR & Payroll Employment Type: Permanent - Full Time Location: London Reporting To: Emily Goold Description The Payroll & Benefits specialist - North America will play a pivotal role within the team, and will be responsible for managing and administering payroll and benefits for employees in the United Staes and Canada. This role will work closely with managers and employees in both the US and Canadian office to address payroll queries and provide payroll information, as well as assisting with or escalating any issues as they arise. This is an excellent opportunity for an experienced payroll and benefit specialist who is detail-oriented and organised to own CFC's North American payroll process. About the role The Payroll and Benefits Specialist will be responsible for the North American payroll, however will be based in the London office. Your responsibilities will include but not limited to: Effective management and administration of bi-weekly payroll for US and Canadian employees, ensuring accuracy and compliance with company policies and regulations. Maintain and update payroll records, including new hires, leavers, salary changes, parental leave/pay and variable pay changes (such as sign-on bonuses) and other payroll-related data. Calculate and process employee deductions, bonuses, and any overtime payments. Prepare and distribute payroll reports and statements to employees and management. Ensure timely filing of payroll taxes and compliance with federal, state, and local regulations in the US and Canada. Coordinate with the Payroll & Benefits Team Leader and finance department to reconcile payroll accounts. Administer employee benefits programs, including health, dental, vision, life insurance, 401(k), and other company-provided benefits for US and Canadian employees. Coordinate open enrolment processes and assist employees with benefits selection and enrolment. Manage benefits-related inquiries from employees and provide assistance with claim resolution. Maintain accurate benefits records and ensure compliance with applicable laws and regulations, including ERISA, COBRA, and Canadian benefits regulations. Ensure compliance with all federal, state, and local payroll and benefits regulations in the US and Canada. Prepare and file required reports, such as quarterly and annual tax filings and benefits compliance reports. About you The ideal candidate will have demonstrable experience in North American payroll and benefits administration. We are looking for an individual who has fantastic attention to detail as well as a problem-solving mindset. The successful candidate will have: Strong knowledge of federal and state payroll laws and regulations in the US and ideally Canada. Experience with payroll software and HRIS systems (e.g. ADP, Celergo) Excellent attention to detail and strong analytical skills Understanding of payroll and benefits regulations and ability to ensure compliance from end to end. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Jul 03, 2025
Full time
Payroll & Benefits Specialist Department: HR & Payroll Employment Type: Permanent - Full Time Location: London Reporting To: Emily Goold Description The Payroll & Benefits specialist - North America will play a pivotal role within the team, and will be responsible for managing and administering payroll and benefits for employees in the United Staes and Canada. This role will work closely with managers and employees in both the US and Canadian office to address payroll queries and provide payroll information, as well as assisting with or escalating any issues as they arise. This is an excellent opportunity for an experienced payroll and benefit specialist who is detail-oriented and organised to own CFC's North American payroll process. About the role The Payroll and Benefits Specialist will be responsible for the North American payroll, however will be based in the London office. Your responsibilities will include but not limited to: Effective management and administration of bi-weekly payroll for US and Canadian employees, ensuring accuracy and compliance with company policies and regulations. Maintain and update payroll records, including new hires, leavers, salary changes, parental leave/pay and variable pay changes (such as sign-on bonuses) and other payroll-related data. Calculate and process employee deductions, bonuses, and any overtime payments. Prepare and distribute payroll reports and statements to employees and management. Ensure timely filing of payroll taxes and compliance with federal, state, and local regulations in the US and Canada. Coordinate with the Payroll & Benefits Team Leader and finance department to reconcile payroll accounts. Administer employee benefits programs, including health, dental, vision, life insurance, 401(k), and other company-provided benefits for US and Canadian employees. Coordinate open enrolment processes and assist employees with benefits selection and enrolment. Manage benefits-related inquiries from employees and provide assistance with claim resolution. Maintain accurate benefits records and ensure compliance with applicable laws and regulations, including ERISA, COBRA, and Canadian benefits regulations. Ensure compliance with all federal, state, and local payroll and benefits regulations in the US and Canada. Prepare and file required reports, such as quarterly and annual tax filings and benefits compliance reports. About you The ideal candidate will have demonstrable experience in North American payroll and benefits administration. We are looking for an individual who has fantastic attention to detail as well as a problem-solving mindset. The successful candidate will have: Strong knowledge of federal and state payroll laws and regulations in the US and ideally Canada. Experience with payroll software and HRIS systems (e.g. ADP, Celergo) Excellent attention to detail and strong analytical skills Understanding of payroll and benefits regulations and ability to ensure compliance from end to end. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is essential the individual who will fill this role has prior management experience, has supported building security teams previously and has knowledge around their responsibility at this level to report incidents and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively with the SOC to ensure 24/7 visibility and threat detection across global environments, driving maturity and constant improvements to support the ever-changing threat landscape. Defining and monitoring KPIs for detection, response, and containment performance. Owning and managing key security controls, along with managing the vendors responsible for supporting CFC. Ensuring security controls are deployed, tuned, and monitored effectively across cloud and on-premises assets. Leading the organisation's global vulnerability management program, ensuring threat led and risk-based prioritization, along with collaboration with IT for timely remediation. Leading on and refining the incident response playbooks Support the Group CISO to define security maturity programme roadmaps, priorities and success metrics. As well as many more SecOps focused tasks. About you The ideal candidate will come with demonstrated leadership and ability with the ability to motivate high-performing, globally distributed security teams. Also, you will have: Experience with cloud-native security in AWS, Azure, or GCP. Proven success scaling security operations across geographies Exceptional analytical and decision-making abilities during BAU and incidents. Strong technical ability to understand and manage security tooling, integrations, and data pipelines. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Jul 02, 2025
Full time
Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is essential the individual who will fill this role has prior management experience, has supported building security teams previously and has knowledge around their responsibility at this level to report incidents and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively with the SOC to ensure 24/7 visibility and threat detection across global environments, driving maturity and constant improvements to support the ever-changing threat landscape. Defining and monitoring KPIs for detection, response, and containment performance. Owning and managing key security controls, along with managing the vendors responsible for supporting CFC. Ensuring security controls are deployed, tuned, and monitored effectively across cloud and on-premises assets. Leading the organisation's global vulnerability management program, ensuring threat led and risk-based prioritization, along with collaboration with IT for timely remediation. Leading on and refining the incident response playbooks Support the Group CISO to define security maturity programme roadmaps, priorities and success metrics. As well as many more SecOps focused tasks. About you The ideal candidate will come with demonstrated leadership and ability with the ability to motivate high-performing, globally distributed security teams. Also, you will have: Experience with cloud-native security in AWS, Azure, or GCP. Proven success scaling security operations across geographies Exceptional analytical and decision-making abilities during BAU and incidents. Strong technical ability to understand and manage security tooling, integrations, and data pipelines. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Exposure Management Lead Department: Actuarial, Pricing & Analytics Employment Type: Permanent - Full Time Location: London Reporting To: Eileen Kee Description As the first dedicated Exposure Management Analyst within CFC, you will play a pivotal role in shaping and delivering our exposure management capabilities. This role offers a unique opportunity to help define and embed exposure management governance and processes from the ground up, while delivering critical modelling analysis and reporting to inform underwriting and strategic decision-making across the business. About the role Working closely with underwriters and the wider Performance Management team, you will be responsible for ensuring that all exposures, both natural catastrophe (nat-cat) and non-nat-cat (predominantly Cyber and Terrorism) are accurately captured, assessed, and monitored in line with our risk appetite. You will support the design and implementation of exposure management tools and frameworks, enabling effective capture and interpretation of risk data, policy terms, and conditions. In addition, you will contribute to building and automating workflows for scheduled reporting and recurring modelling tasks, enhancing efficiency and analytical capabilities across the function. About you You'll have good working knowledge of catastrophe modelling principles, processes, workflow and experience using a recognised vendor catastrophe model . We'll definitely be keen to hear of your experience working directly with underwriters and actuaries within a commercial insurer, Lloyd's syndicate, London market insurer, broker or MGA , producing high quality MI & reports. Naturally, strong data modelling and quantitative analysis experience is essential for this role.
Jul 02, 2025
Full time
Exposure Management Lead Department: Actuarial, Pricing & Analytics Employment Type: Permanent - Full Time Location: London Reporting To: Eileen Kee Description As the first dedicated Exposure Management Analyst within CFC, you will play a pivotal role in shaping and delivering our exposure management capabilities. This role offers a unique opportunity to help define and embed exposure management governance and processes from the ground up, while delivering critical modelling analysis and reporting to inform underwriting and strategic decision-making across the business. About the role Working closely with underwriters and the wider Performance Management team, you will be responsible for ensuring that all exposures, both natural catastrophe (nat-cat) and non-nat-cat (predominantly Cyber and Terrorism) are accurately captured, assessed, and monitored in line with our risk appetite. You will support the design and implementation of exposure management tools and frameworks, enabling effective capture and interpretation of risk data, policy terms, and conditions. In addition, you will contribute to building and automating workflows for scheduled reporting and recurring modelling tasks, enhancing efficiency and analytical capabilities across the function. About you You'll have good working knowledge of catastrophe modelling principles, processes, workflow and experience using a recognised vendor catastrophe model . We'll definitely be keen to hear of your experience working directly with underwriters and actuaries within a commercial insurer, Lloyd's syndicate, London market insurer, broker or MGA , producing high quality MI & reports. Naturally, strong data modelling and quantitative analysis experience is essential for this role.
Marketing Executive Department: Marketing, PR & Events Employment Type: Permanent - Full Time Location: London Reporting To: Hannah Winchester Description As a Marketing Executive, you'll be a key member of our award-winning marketing team, helping to drive the marketing strategy for CFC's portfolio of products. You will support the planning and delivery of multi-channel marketing campaigns designed to build awareness, generate leads, and drive engagement across our product portfolio. This hands-on role is ideal for a proactive and detail-oriented marketer with experience delivering campaigns across digital, email, social media, and events. Working closely with senior members of the marketing team and other internal stakeholders, you'll contribute to the creation of compelling content and materials, manage campaign execution, and monitor performance to optimise results. You will work with a moderate level of supervision and have the opportunity to grow your career in a fast-paced, global environment. Key Responsibilities You will be key in supporting the planning, execution and reporting of marketing campaigns across digital, email, social and events channels. Your other responsibilities include but are not limited to: Create and maintain content across various platforms, including website updates, brochures, presentations, and email marketing. Coordinate with other marketing teams (Communications, Design, Digital and Events) to deliver consistent, high-quality marketing output. Assist with the promotion and organisation of events such as webinars, tradeshows and in-person briefings. Liaise with internal stakeholders (e.g. underwriting, distribution) to gather input and feedback for marketing initiatives. Monitor and report on campaign performance using analytics tools, suggesting improvements based on insights. Ensure accuracy and consistency in brand voice, tone and visual identity across all materials. Maintain campaign schedules and project timelines to support efficient delivery. Stay informed on industry trends and competitor activity. About you To be considered for this role, you must have at least 1-2 years experience at a marketing executive level role, preferably within a B2B intermediated environment, ideally in insurance or financial services. You will also have experience within: Demonstrated experience in delivering multi-channel marketing campaigns with the ability to manage multiple priorities under a moderate level of supervision. Intermediate knowledge of marketing tools - HubSpot, SalesForce, LinkedIn, GA experience would be an advantage. Strong copywriting and editing skills, with an eye for detail and brand alignment. Collaborative mindset with strong communication and interpersonal skills. Highly organised with a proactive approach to problem-solving and execution. Degree-level education in marketing, communications, business, or a related field preferred, or equivalent professional experience.
Jun 27, 2025
Full time
Marketing Executive Department: Marketing, PR & Events Employment Type: Permanent - Full Time Location: London Reporting To: Hannah Winchester Description As a Marketing Executive, you'll be a key member of our award-winning marketing team, helping to drive the marketing strategy for CFC's portfolio of products. You will support the planning and delivery of multi-channel marketing campaigns designed to build awareness, generate leads, and drive engagement across our product portfolio. This hands-on role is ideal for a proactive and detail-oriented marketer with experience delivering campaigns across digital, email, social media, and events. Working closely with senior members of the marketing team and other internal stakeholders, you'll contribute to the creation of compelling content and materials, manage campaign execution, and monitor performance to optimise results. You will work with a moderate level of supervision and have the opportunity to grow your career in a fast-paced, global environment. Key Responsibilities You will be key in supporting the planning, execution and reporting of marketing campaigns across digital, email, social and events channels. Your other responsibilities include but are not limited to: Create and maintain content across various platforms, including website updates, brochures, presentations, and email marketing. Coordinate with other marketing teams (Communications, Design, Digital and Events) to deliver consistent, high-quality marketing output. Assist with the promotion and organisation of events such as webinars, tradeshows and in-person briefings. Liaise with internal stakeholders (e.g. underwriting, distribution) to gather input and feedback for marketing initiatives. Monitor and report on campaign performance using analytics tools, suggesting improvements based on insights. Ensure accuracy and consistency in brand voice, tone and visual identity across all materials. Maintain campaign schedules and project timelines to support efficient delivery. Stay informed on industry trends and competitor activity. About you To be considered for this role, you must have at least 1-2 years experience at a marketing executive level role, preferably within a B2B intermediated environment, ideally in insurance or financial services. You will also have experience within: Demonstrated experience in delivering multi-channel marketing campaigns with the ability to manage multiple priorities under a moderate level of supervision. Intermediate knowledge of marketing tools - HubSpot, SalesForce, LinkedIn, GA experience would be an advantage. Strong copywriting and editing skills, with an eye for detail and brand alignment. Collaborative mindset with strong communication and interpersonal skills. Highly organised with a proactive approach to problem-solving and execution. Degree-level education in marketing, communications, business, or a related field preferred, or equivalent professional experience.
Customer Service Specialist - Insurance Department: General Employment Type: Permanent - Full Time Location: London Reporting To: Lauren Hall Description You will be a core member of CFC's platform support team, a fast growing business unit that is responsible for providing excellent customer service to all brokers using CFC's digital platform, increasing the proportion of business that we are writing through online channels. Our Platform Support Specialists play a vital role in supporting end-to-end digital customer journeys for anyone using our digital underwriting platform. You'll be involved in all aspects of servicing our customers, engaging with our brokers, and managing the live chat function. You'll be working in a multi-disciplinary team where technology expertise, customer service and underwriting are united in one function, providing a culture where we are constantly striving to improve the broker experience. Digital distribution is constantly evolving so you'll be faced with an exciting set of challenges not seen in traditional underwriting roles. About the role Respond to and manage enquiries from brokers in a timely and professional manner; Provide first class broker servicing through our live chat function; Managing the platform team inbox and logging submissions; Issuing policies, mid-term adjustments and other documentation; Chasing outstanding items such as subjectivities and renewals Handling platform referrals quickly and producing quotations within agreed service standards; Chasing new business quotations that we are keen to secure; Explain the features, advantages and benefits of our products available on the platform, answering coverage and wording queries with confidence; Carry out daily risk reviews of broker generated quotes on the platform, to ensure the profitability of the portfolio. Carrying out proactive broker engagement in order to get feedback on the platform; General ad-hoc administrative duties as required. About you Proven customer service experience, dealing with customers both via email and telephone Computer literacy with strong skills in Outlook, Word and particularly Excel A strong interest in developing a career in the insurance sector Strong organisational skills with the ability to prioritise work to meet tight deadlines and turnaround times Excellent level of attention to detail including accurate written and numeracy skills Good communications skills, courtesy and patience Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Jun 08, 2025
Full time
Customer Service Specialist - Insurance Department: General Employment Type: Permanent - Full Time Location: London Reporting To: Lauren Hall Description You will be a core member of CFC's platform support team, a fast growing business unit that is responsible for providing excellent customer service to all brokers using CFC's digital platform, increasing the proportion of business that we are writing through online channels. Our Platform Support Specialists play a vital role in supporting end-to-end digital customer journeys for anyone using our digital underwriting platform. You'll be involved in all aspects of servicing our customers, engaging with our brokers, and managing the live chat function. You'll be working in a multi-disciplinary team where technology expertise, customer service and underwriting are united in one function, providing a culture where we are constantly striving to improve the broker experience. Digital distribution is constantly evolving so you'll be faced with an exciting set of challenges not seen in traditional underwriting roles. About the role Respond to and manage enquiries from brokers in a timely and professional manner; Provide first class broker servicing through our live chat function; Managing the platform team inbox and logging submissions; Issuing policies, mid-term adjustments and other documentation; Chasing outstanding items such as subjectivities and renewals Handling platform referrals quickly and producing quotations within agreed service standards; Chasing new business quotations that we are keen to secure; Explain the features, advantages and benefits of our products available on the platform, answering coverage and wording queries with confidence; Carry out daily risk reviews of broker generated quotes on the platform, to ensure the profitability of the portfolio. Carrying out proactive broker engagement in order to get feedback on the platform; General ad-hoc administrative duties as required. About you Proven customer service experience, dealing with customers both via email and telephone Computer literacy with strong skills in Outlook, Word and particularly Excel A strong interest in developing a career in the insurance sector Strong organisational skills with the ability to prioritise work to meet tight deadlines and turnaround times Excellent level of attention to detail including accurate written and numeracy skills Good communications skills, courtesy and patience Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Underwriter - Professional Liability Department: Professions Employment Type: Permanent - Full Time Location: London Reporting To: Antony Aylett Description Due to continued growth we have a new opportunity to join one of the largest E&O teams in London. Our award winning team of 19 are market leaders for SME business, solely focussed on writing Professional Liability driven business in North America. We have a broad distribution network - Insure over 10,000 clients on the team and see over 40,000 submissions a year. The team work on package policy solutions meaning that whilst E&O is the fundamental line of coverage, we also underwrite CGL, Property, Legal Expenses, Cyber and D&O giving a broad range of exposure. We work with a range of professional service firms from engineers to contractors to miscellaneous professional firms both in the traditional and emerging sectors. About the role You will consider professions insurance needs from a holistic perspective by writing multiple classes of insurance (E&O, CGL, property and business interruption, cyber, legal expenses, D&O). You will be involved in all aspects of underwriting including new business and renewal underwriting for Professional Liability driven business in North America. In this role you will be Underwriting and dealing with Brokers from day one but training and support will be provided with other underwriters to understand the products on offer, appetite, broker base etc. Underwriting new business and renewals Respond to and manage enquiries from brokers in a timely and professional manner, producing new and renewals quotations within agreed SLAs; Proactively develop and seek out new business opportunities, building strong broker relationships (both face to face and over phone) Able to contribute to initiatives within the team and at group level Deliver internal and external presentations on CFC products, key trends and emerging exposures; About you We're looking for driven self starters who enjoy a varied working environment and are keen to continue to develop their skill set. You will have 3 - 5 years of underwriting or broking experience in a professional liability role, preferably with multi-class underwriting exposure. Experience with US or international business would be an advantage. You will have a sales focus and be keen to join an ambitious and driven team. We are looking for a team player with excellent communication skills, who is keen to interact with international brokers over the phone/face to face to secure new and renewal business. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Feb 19, 2025
Full time
Underwriter - Professional Liability Department: Professions Employment Type: Permanent - Full Time Location: London Reporting To: Antony Aylett Description Due to continued growth we have a new opportunity to join one of the largest E&O teams in London. Our award winning team of 19 are market leaders for SME business, solely focussed on writing Professional Liability driven business in North America. We have a broad distribution network - Insure over 10,000 clients on the team and see over 40,000 submissions a year. The team work on package policy solutions meaning that whilst E&O is the fundamental line of coverage, we also underwrite CGL, Property, Legal Expenses, Cyber and D&O giving a broad range of exposure. We work with a range of professional service firms from engineers to contractors to miscellaneous professional firms both in the traditional and emerging sectors. About the role You will consider professions insurance needs from a holistic perspective by writing multiple classes of insurance (E&O, CGL, property and business interruption, cyber, legal expenses, D&O). You will be involved in all aspects of underwriting including new business and renewal underwriting for Professional Liability driven business in North America. In this role you will be Underwriting and dealing with Brokers from day one but training and support will be provided with other underwriters to understand the products on offer, appetite, broker base etc. Underwriting new business and renewals Respond to and manage enquiries from brokers in a timely and professional manner, producing new and renewals quotations within agreed SLAs; Proactively develop and seek out new business opportunities, building strong broker relationships (both face to face and over phone) Able to contribute to initiatives within the team and at group level Deliver internal and external presentations on CFC products, key trends and emerging exposures; About you We're looking for driven self starters who enjoy a varied working environment and are keen to continue to develop their skill set. You will have 3 - 5 years of underwriting or broking experience in a professional liability role, preferably with multi-class underwriting exposure. Experience with US or international business would be an advantage. You will have a sales focus and be keen to join an ambitious and driven team. We are looking for a team player with excellent communication skills, who is keen to interact with international brokers over the phone/face to face to secure new and renewal business. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Senior Software Engineer (Python) Department: Software Development Employment Type: Permanent - Full Time Location: London Reporting To: Richard Jacobs Description Working within our Cyber Data Services team, which is at the core of our Proactive Insurance product offering and CFC's promise to protect our policyholders from existing and emerging cyber security vulnerabilities and threats. You will play a key role in developing the company's competitive advantage in aggregating, presenting, and analysing large datasets. You will contribute to the development of our proprietary data platform and work to solve problems that are key to protecting our policyholders. Your contributions will have a material impact on the business as a whole where you will be expected to design and implement new data capabilities (ingesting large datasets, building robust & high-performance APIs, consuming high-frequency event streams), as well as improving the quality of our existing products and solutions. About the role As part of our Software Engineering team, you will: Contribute using our standard tech stack, which is Python, Linux (via WSL), PostgreSQL, SQL Server, Databricks, and spans both Azure and AWS cloud infrastructure. Participate in the design and implementation of advanced mechanisms for data ingestion and transformation, and mass parallel orchestration of network IO. Maintain Infrastructure as Code and work with infrastructure teams to develop valuable new features for CFC's Engineering Platform. Model data for a variety of purposes (operational and analytical) in collaboration with your team, other teams, and analytical data customers. Work on indicators of data quality across our estate and improve the quality of our data along key metrics. Evaluate the quality (completeness and accuracy) of potential new data sources for specific applications. Contribute to quality automation in our CI/CD process, optimising for bug-free release cadence and developer delight. Maintain good quality documentation (starting with your code) for technical and non-technical audiences. Participate in a pairing-first development team, learning skills from your colleagues and giving back to the community by imparting hard-won wisdom and skills learned from past experiences. Mentor and coach less experienced team members through design and code reviews. Contribute to test automation through either enhancement to the platform or additional tests. Assess application security to ensure it complies with CFC Application Security Standards. Evaluate APIs to ensure that they comply with the relevant CFC API Standards. About you You are able to grasp, articulate, and advocate for technological solutions in both technical and non-technical settings and intelligently apply agile principles as you do so. Also: You are able to interrogate and present data and data analysis and have a willingness to present results of analysis undertaken as a part of your team's work. You have demonstrable experience as a senior software developer or engineer with a focus on Python. You love SQL (Postgres, SQL Server, Databricks). You are comfortable working without an ORM. You are familiar with the challenges of working with data at scale . You prefer the command line use of git, bash/zsh, and (optionally) vim. You have an undergraduate degree or can demonstrate knowledge and experience of concepts in Computer Science, Software Engineering, Logic, Applied Statistics, Actuarial Science, Data Science, or any related discipline would be advantageous. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Feb 18, 2025
Full time
Senior Software Engineer (Python) Department: Software Development Employment Type: Permanent - Full Time Location: London Reporting To: Richard Jacobs Description Working within our Cyber Data Services team, which is at the core of our Proactive Insurance product offering and CFC's promise to protect our policyholders from existing and emerging cyber security vulnerabilities and threats. You will play a key role in developing the company's competitive advantage in aggregating, presenting, and analysing large datasets. You will contribute to the development of our proprietary data platform and work to solve problems that are key to protecting our policyholders. Your contributions will have a material impact on the business as a whole where you will be expected to design and implement new data capabilities (ingesting large datasets, building robust & high-performance APIs, consuming high-frequency event streams), as well as improving the quality of our existing products and solutions. About the role As part of our Software Engineering team, you will: Contribute using our standard tech stack, which is Python, Linux (via WSL), PostgreSQL, SQL Server, Databricks, and spans both Azure and AWS cloud infrastructure. Participate in the design and implementation of advanced mechanisms for data ingestion and transformation, and mass parallel orchestration of network IO. Maintain Infrastructure as Code and work with infrastructure teams to develop valuable new features for CFC's Engineering Platform. Model data for a variety of purposes (operational and analytical) in collaboration with your team, other teams, and analytical data customers. Work on indicators of data quality across our estate and improve the quality of our data along key metrics. Evaluate the quality (completeness and accuracy) of potential new data sources for specific applications. Contribute to quality automation in our CI/CD process, optimising for bug-free release cadence and developer delight. Maintain good quality documentation (starting with your code) for technical and non-technical audiences. Participate in a pairing-first development team, learning skills from your colleagues and giving back to the community by imparting hard-won wisdom and skills learned from past experiences. Mentor and coach less experienced team members through design and code reviews. Contribute to test automation through either enhancement to the platform or additional tests. Assess application security to ensure it complies with CFC Application Security Standards. Evaluate APIs to ensure that they comply with the relevant CFC API Standards. About you You are able to grasp, articulate, and advocate for technological solutions in both technical and non-technical settings and intelligently apply agile principles as you do so. Also: You are able to interrogate and present data and data analysis and have a willingness to present results of analysis undertaken as a part of your team's work. You have demonstrable experience as a senior software developer or engineer with a focus on Python. You love SQL (Postgres, SQL Server, Databricks). You are comfortable working without an ORM. You are familiar with the challenges of working with data at scale . You prefer the command line use of git, bash/zsh, and (optionally) vim. You have an undergraduate degree or can demonstrate knowledge and experience of concepts in Computer Science, Software Engineering, Logic, Applied Statistics, Actuarial Science, Data Science, or any related discipline would be advantageous. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Underwriter - Healthcare, US Business Department: Healthcare, UK & Intl Employment Type: Permanent - Full Time Location: London Reporting To: Ellie Saunders Description Thanks to continued growth, our US & Canada Healthcare team are looking for someone with previous Healthcare or North American experience to join them in an Underwriting capacity. Our team of 12 underwriters offer two packaged policy solutions for both the traditional healthcare and the digital healthcare industry. At CFC we are continuously innovating, and this rings true with our Healthcare team who are constantly ensuring that our tailored policies are created to adequately address the bespoke exposures that healthcare providers face when operating in the digital world. This has opened up a new opportunity for an ambitious professional who is excited by the prospect of joining a fast growing, innovative organization. About the role As an Underwriter on our Healthcare team you'll work closely with the Healthcare Team Leader in all aspects of underwriting, including new business and renewal underwriting, responding to broker queries and driving business development. You will consider both traditional and digital healthcare providers liability, from a holistic perspective by writing multiple classes of insurance, alongside effectively contributing to wider team projects. You will play a key role in developing and growing new business opportunities and building strong broker relationships to drive profitable Healthcare business. The role will include international travel as required, to support this. Respond to and manage enquiries from brokers in a timely and professional manner, producing new and renewal quotations within agreed SLAs and underwriting authority parameters; Develop and seek out new business opportunities through cultivating new and current broker relations; Support with the creation of bespoke endorsements; Maintain and produce regular underwriting reports around the portfolio as required; Explain the features, advantages and benefits of Healthcare insurance products including eHealth; explaining coverage enhancements; and supporting product launches to raise awareness of new and existing products; Prepare and deliver internal and external presentations on CFC products, key trends and emerging exposures; Research with a mind to develop subject matter expertise in Healthcare classes and investigate relevant legislation/regulation/compliance issues within our target territories; Contribute effectively to team performance standards including new business / renewal targets. About you We're looking for driven, self-starters with a strong work ethic who are keen to develop their skillset. You'll have a solid background in underwriting healthcare or medical malpractice products with at least 2-4 years hands on underwriting experience. Given our key territory is North America, experience working within this market is highly desirable. You will be expected to work at a high pace and intensity that underpins the successful framework of the CFC business and develop relationships with internal and external stakeholders to support our ambitious growth plans. You will need to be sales and service focussed, confident and personable on the phone and in front of our customers and be able to demonstrate a hunger and aptitude to support growth within the team. You will be analytical with strong attention to detail but also able to reach conclusions quickly and make effective decisions. With the emerging nature of digital healthcare, a successful candidate will be proficient technically and keen to stay on top of current affairs within the industry. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Feb 17, 2025
Full time
Underwriter - Healthcare, US Business Department: Healthcare, UK & Intl Employment Type: Permanent - Full Time Location: London Reporting To: Ellie Saunders Description Thanks to continued growth, our US & Canada Healthcare team are looking for someone with previous Healthcare or North American experience to join them in an Underwriting capacity. Our team of 12 underwriters offer two packaged policy solutions for both the traditional healthcare and the digital healthcare industry. At CFC we are continuously innovating, and this rings true with our Healthcare team who are constantly ensuring that our tailored policies are created to adequately address the bespoke exposures that healthcare providers face when operating in the digital world. This has opened up a new opportunity for an ambitious professional who is excited by the prospect of joining a fast growing, innovative organization. About the role As an Underwriter on our Healthcare team you'll work closely with the Healthcare Team Leader in all aspects of underwriting, including new business and renewal underwriting, responding to broker queries and driving business development. You will consider both traditional and digital healthcare providers liability, from a holistic perspective by writing multiple classes of insurance, alongside effectively contributing to wider team projects. You will play a key role in developing and growing new business opportunities and building strong broker relationships to drive profitable Healthcare business. The role will include international travel as required, to support this. Respond to and manage enquiries from brokers in a timely and professional manner, producing new and renewal quotations within agreed SLAs and underwriting authority parameters; Develop and seek out new business opportunities through cultivating new and current broker relations; Support with the creation of bespoke endorsements; Maintain and produce regular underwriting reports around the portfolio as required; Explain the features, advantages and benefits of Healthcare insurance products including eHealth; explaining coverage enhancements; and supporting product launches to raise awareness of new and existing products; Prepare and deliver internal and external presentations on CFC products, key trends and emerging exposures; Research with a mind to develop subject matter expertise in Healthcare classes and investigate relevant legislation/regulation/compliance issues within our target territories; Contribute effectively to team performance standards including new business / renewal targets. About you We're looking for driven, self-starters with a strong work ethic who are keen to develop their skillset. You'll have a solid background in underwriting healthcare or medical malpractice products with at least 2-4 years hands on underwriting experience. Given our key territory is North America, experience working within this market is highly desirable. You will be expected to work at a high pace and intensity that underpins the successful framework of the CFC business and develop relationships with internal and external stakeholders to support our ambitious growth plans. You will need to be sales and service focussed, confident and personable on the phone and in front of our customers and be able to demonstrate a hunger and aptitude to support growth within the team. You will be analytical with strong attention to detail but also able to reach conclusions quickly and make effective decisions. With the emerging nature of digital healthcare, a successful candidate will be proficient technically and keen to stay on top of current affairs within the industry. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.