Project Engineer Location: Cheltenham, UK (On-site) Benefits: 27 days holiday plus Wellbeing day,Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan,Life assurance, On-site gym, Free on-site parking,Salary sacrifice schemes for Technology and Electric Vehicles. Role Overview: Are you passionate about driving innovation and continuous improvement in manufacturing? We're looking for aProject Engineerto join our UK Supply Operations team. Reporting to the Process Engineering Manager, you'll play a key role in delivering "Future Factory" projects and supporting production teams with impactful continuous improvement initiatives. This is a fantastic opportunity to work on high-value projects, influence technical decisions, and shape the future of our manufacturing capabilities. Your objectives and responsibilities will focus on Leading and delivering general improvement projects to enhance product quality, manufacturing processes, and cost efficiency. Implementing advanced "Future Factory" solutions to ensure capacity and capability meet future demand. Collaborating with Engineering and Business Systems teams to introduce new technologies. Applying Lean and Agile methodologies across all project activities. Developing business cases, managing project teams, timelines, and budgets. Supporting the full lifecycle of new equipment and process introductions-from concept to production handover. Communicating effectively with internal stakeholders, suppliers, and contractors. Your previous experience is likely to include . A strong technical engineering background with hands-on project delivery experience. Proven success in managing multiple change projects using Lean and Agile techniques. A solid understanding of project management principles and tools. Experience working with external suppliers and contractors. Familiarity with assembly and machining processes, automation, or robotics. To be successful in this role you will Demonstrate Company Core Values at all times Hold an HNC or BTEC Level 4 in a manufacturing or engineering discipline (APM, Prince2, or apprenticeship qualifications are a plus). Be highly motivated, detail-oriented, and skilled in problem-solving and analysis. Demonstrate excellent time management, presentation, and stakeholder engagement skills. Be capable of managing multiple projects using both linear and iterative approaches. Understand project governance, including relevant legislation, risk management, and contract negotiation. Show commercial acumen and experience with continuous improvement techniques. The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutionsand are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems.Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra. Spirax Groupis a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Aug 13, 2025
Full time
Project Engineer Location: Cheltenham, UK (On-site) Benefits: 27 days holiday plus Wellbeing day,Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan,Life assurance, On-site gym, Free on-site parking,Salary sacrifice schemes for Technology and Electric Vehicles. Role Overview: Are you passionate about driving innovation and continuous improvement in manufacturing? We're looking for aProject Engineerto join our UK Supply Operations team. Reporting to the Process Engineering Manager, you'll play a key role in delivering "Future Factory" projects and supporting production teams with impactful continuous improvement initiatives. This is a fantastic opportunity to work on high-value projects, influence technical decisions, and shape the future of our manufacturing capabilities. Your objectives and responsibilities will focus on Leading and delivering general improvement projects to enhance product quality, manufacturing processes, and cost efficiency. Implementing advanced "Future Factory" solutions to ensure capacity and capability meet future demand. Collaborating with Engineering and Business Systems teams to introduce new technologies. Applying Lean and Agile methodologies across all project activities. Developing business cases, managing project teams, timelines, and budgets. Supporting the full lifecycle of new equipment and process introductions-from concept to production handover. Communicating effectively with internal stakeholders, suppliers, and contractors. Your previous experience is likely to include . A strong technical engineering background with hands-on project delivery experience. Proven success in managing multiple change projects using Lean and Agile techniques. A solid understanding of project management principles and tools. Experience working with external suppliers and contractors. Familiarity with assembly and machining processes, automation, or robotics. To be successful in this role you will Demonstrate Company Core Values at all times Hold an HNC or BTEC Level 4 in a manufacturing or engineering discipline (APM, Prince2, or apprenticeship qualifications are a plus). Be highly motivated, detail-oriented, and skilled in problem-solving and analysis. Demonstrate excellent time management, presentation, and stakeholder engagement skills. Be capable of managing multiple projects using both linear and iterative approaches. Understand project governance, including relevant legislation, risk management, and contract negotiation. Show commercial acumen and experience with continuous improvement techniques. The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutionsand are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems.Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra. Spirax Groupis a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Head of Digital Infrastructure Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme. Role Overview: The Group IT Head of Digital Infrastructure holds responsibility for the strategic development and operational management of all aspects of connectivity, cloud and infrastructure services, as well as digital workplace technologies. The post-holder will ensure the delivery of high-performing, cost-effective infrastructure and digital workplace services across the organisation, enhancing agility, flexibility and productivity. Your objectives and responsibilities will focus on: Collaborating with senior leaders across IT, corporate functions and business units to support current ways of working and to unlock further benefits in productivity, automation and collaboration, while maintaining robust security. Development and implementation of strategies for connectivity, infrastructure, cloud services, and digital workplace technologies aligned with organisational goals. Driving continuous improvement (CI) initiatives to enhance service quality and efficiency. Oversight of the development and maintenance of IT service catalogues and service level agreements (SLAs). Establishing and monitoring key performance indicators (KPIs) and SLAs for IT service support teams. Defining and implementing well-structured operational services, utilising internal and external resource provision as required. Enabling seamless communication and collaboration of IT systems and services globally for multiple user types and preferences. Staying up to date with industry trends and emerging technologies; driving the adoption of new tools and technologies to improve service efficiency and effectiveness. Your previous experience is likely to include: Building and managing large technical teams globally, as well as managing a portfolio of technical programmes. Responsibility for global network infrastructure, cloud services, or similar operational teams. Demonstrating strategic business acumen and understanding of organisational strategy, and delivering on that strategy. Managing the operational delivery of critical IT services to a global user base. Management of commercial agreements, particularly with Microsoft. To be successful in this role you will: Demonstrate Company Core Values at all times. Demonstrate excellent communication and interpersonal skills, with an understanding of the best method to use in various scenarios when working with colleagues across a variety of cultures. Be able to respectfully interact with and influence colleagues from across all levels, including executives. Demonstrate a continuous improvement mindset with demonstrable outcomes. Be familiar with IT change management processes. Effectively inspire and lead a diverse team to achieve common goals. Possess a strong commitment to delivering high-quality IT services and meeting business needs. Be able to analyse complex data and make informed decisions. Be financially and commercially aware, and show sound strategic decision-making and problem-solving skills. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Feb 17, 2025
Full time
Head of Digital Infrastructure Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme. Role Overview: The Group IT Head of Digital Infrastructure holds responsibility for the strategic development and operational management of all aspects of connectivity, cloud and infrastructure services, as well as digital workplace technologies. The post-holder will ensure the delivery of high-performing, cost-effective infrastructure and digital workplace services across the organisation, enhancing agility, flexibility and productivity. Your objectives and responsibilities will focus on: Collaborating with senior leaders across IT, corporate functions and business units to support current ways of working and to unlock further benefits in productivity, automation and collaboration, while maintaining robust security. Development and implementation of strategies for connectivity, infrastructure, cloud services, and digital workplace technologies aligned with organisational goals. Driving continuous improvement (CI) initiatives to enhance service quality and efficiency. Oversight of the development and maintenance of IT service catalogues and service level agreements (SLAs). Establishing and monitoring key performance indicators (KPIs) and SLAs for IT service support teams. Defining and implementing well-structured operational services, utilising internal and external resource provision as required. Enabling seamless communication and collaboration of IT systems and services globally for multiple user types and preferences. Staying up to date with industry trends and emerging technologies; driving the adoption of new tools and technologies to improve service efficiency and effectiveness. Your previous experience is likely to include: Building and managing large technical teams globally, as well as managing a portfolio of technical programmes. Responsibility for global network infrastructure, cloud services, or similar operational teams. Demonstrating strategic business acumen and understanding of organisational strategy, and delivering on that strategy. Managing the operational delivery of critical IT services to a global user base. Management of commercial agreements, particularly with Microsoft. To be successful in this role you will: Demonstrate Company Core Values at all times. Demonstrate excellent communication and interpersonal skills, with an understanding of the best method to use in various scenarios when working with colleagues across a variety of cultures. Be able to respectfully interact with and influence colleagues from across all levels, including executives. Demonstrate a continuous improvement mindset with demonstrable outcomes. Be familiar with IT change management processes. Effectively inspire and lead a diverse team to achieve common goals. Possess a strong commitment to delivering high-quality IT services and meeting business needs. Be able to analyse complex data and make informed decisions. Be financially and commercially aware, and show sound strategic decision-making and problem-solving skills. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Head of Service Operations Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme. Role Overview: The Group IT Head of Service Operations will oversee several key functions within the IT department, ensuring the delivery of high-quality service and support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiency. Development and implementation of IT & IS service delivery strategies aligned with the goals. Oversight of the procurement function of Global IT Services from third parties, optimising costs, and holding partners accountable for their contractual obligations. Serving as the primary contact for G3 regarding IT compliance, leveraging Security Operations governance to ensure all compliance standards are met and maintained. Identifying and mitigating risks related to IT service delivery and IT service support across the department. Oversight of the Security Operations team, ensuring they are equipped to handle security incidents and threats around the clock. Developing and managing the IT budget, ensuring expenditures remain within the allocated budget while seeking optimisation opportunities. Ensuring the effective management of IT services, including Incident, Problem, Change, Asset, Knowledge, Service Desk, Security Operations and ITSM tooling. Your previous experience is likely to include . Leading and developing high-performing, global and multicultural teams to implement efficient processes and drive CI in IT service management. Extensive experience and proven ability to manage complex projects and drive strategic initiatives. Extensive experience in IT security operations and incident management, with a strong focus on safeguarding organisational assets and ensuring compliance with industry standards. Managing services within a complex and global stakeholder environment. Conducting risk assessments and responding swiftly to security incidents. Leading cross-functional teams to mitigate threats, manage vulnerabilities and maintain a secure IT environment. Successfully managing extensive IT operations and service delivery functions, consistently meeting or exceeding performance targets. Acting as a technical recovery manager for major incidents. To be successful in this role you will Demonstrate Company Core Values at all times. Demonstrate a proven ability to inspire, lead and develop high-performing, diverse and multicultural teams to achieve common goals. Drive global change management processes and ensure widespread adoption, leading organisational transformation and aligning initiatives with long-term strategic objectives. Have a sound understanding of project management methodologies. Be an analytical thinker and problem-solver. Be able to forecast financial needs and develop, manage and optimise a large, complex budget. Exhibit a continuous improvement, strategic and innovative mindset. Possess excellent communication, interpersonal and influencing skills. Efficiently manage workloads by prioritising and addressing requests or incidents based on their urgency and age, while consistently keeping end users informed and updated. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Feb 17, 2025
Full time
Head of Service Operations Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme. Role Overview: The Group IT Head of Service Operations will oversee several key functions within the IT department, ensuring the delivery of high-quality service and support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiency. Development and implementation of IT & IS service delivery strategies aligned with the goals. Oversight of the procurement function of Global IT Services from third parties, optimising costs, and holding partners accountable for their contractual obligations. Serving as the primary contact for G3 regarding IT compliance, leveraging Security Operations governance to ensure all compliance standards are met and maintained. Identifying and mitigating risks related to IT service delivery and IT service support across the department. Oversight of the Security Operations team, ensuring they are equipped to handle security incidents and threats around the clock. Developing and managing the IT budget, ensuring expenditures remain within the allocated budget while seeking optimisation opportunities. Ensuring the effective management of IT services, including Incident, Problem, Change, Asset, Knowledge, Service Desk, Security Operations and ITSM tooling. Your previous experience is likely to include . Leading and developing high-performing, global and multicultural teams to implement efficient processes and drive CI in IT service management. Extensive experience and proven ability to manage complex projects and drive strategic initiatives. Extensive experience in IT security operations and incident management, with a strong focus on safeguarding organisational assets and ensuring compliance with industry standards. Managing services within a complex and global stakeholder environment. Conducting risk assessments and responding swiftly to security incidents. Leading cross-functional teams to mitigate threats, manage vulnerabilities and maintain a secure IT environment. Successfully managing extensive IT operations and service delivery functions, consistently meeting or exceeding performance targets. Acting as a technical recovery manager for major incidents. To be successful in this role you will Demonstrate Company Core Values at all times. Demonstrate a proven ability to inspire, lead and develop high-performing, diverse and multicultural teams to achieve common goals. Drive global change management processes and ensure widespread adoption, leading organisational transformation and aligning initiatives with long-term strategic objectives. Have a sound understanding of project management methodologies. Be an analytical thinker and problem-solver. Be able to forecast financial needs and develop, manage and optimise a large, complex budget. Exhibit a continuous improvement, strategic and innovative mindset. Possess excellent communication, interpersonal and influencing skills. Efficiently manage workloads by prioritising and addressing requests or incidents based on their urgency and age, while consistently keeping end users informed and updated. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at . We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
req2561 Posted: 14/02/2025 - Application Deadline: 28/02/2025 Role Overview: The Group IT Head of Service Operations will oversee several key functions within the IT department, ensuring the delivery of high-quality service and support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiently Development and implementation of IT & IS service delivery strategies aligned with the goals Oversight of the procurement function of Global IT Services from third parties, optimising costs, and holding partners accountable for their contractual obligations Serving as the primary contact for G3 regarding IT compliance, leveraging Security Operations governance to ensure all compliance standards are met and maintained Identifying and mitigating risks related to IT service delivery and IT service support across the department Oversight of the Security Operations team, ensuring they are equipped to handle security incidents and threats around the clock Developing and managing the IT budget, ensuring expenditures remain within the allocated budget while seeking optimisation opportunities Ensuring the effective management of IT services, including Incident, Problem, Change, Asset, Knowledge, Service Desk, Security Operations and ITSM tooling Your previous experience is likely to include . Leading and developing high-performing, global and multicultural teams to implement efficient processes and drive CI in IT service management Extensive experience and proven ability to manage complex projects and drive strategic initiatives Extensive experience in IT security operations and incident management, with a strong focus on safeguarding organisational assets and ensuring compliance with industry standards Managing services within a complex and global stakeholder environment Conducting risk assessments and responding swiftly to security incidents Leading cross-functional teams to mitigate threats, manage vulnerabilities and maintain a secure IT environment Successfully managing extensive IT operations and service delivery functions, consistently meeting or exceeding performance targets Acting as a technical recovery manager for major incidents To be successful in this role you will Demonstrate Company Core Values at all times Demonstrate a proven ability to inspire, lead and develop high-performing, diverse and multicultural teams to achieve common goals Drive global change management processes and ensure widespread adaption, leading organisational transformation and aligning initiatives with long-term strategic objectives Have a sound understanding of project management methodologies Be analytical thinker and problem-solver Be able to forecast financial needs and develop, manage and optimise a large, complex budget Exhibit a continuous improvement, strategic and innovative mindset Possess excellent communication, interpersonal and influencing skills Efficiently manage workloads by prioritising and addressing requests or incidents based on their urgency and age, while consistently keeping end users informed and updated
Feb 17, 2025
Full time
req2561 Posted: 14/02/2025 - Application Deadline: 28/02/2025 Role Overview: The Group IT Head of Service Operations will oversee several key functions within the IT department, ensuring the delivery of high-quality service and support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiently Development and implementation of IT & IS service delivery strategies aligned with the goals Oversight of the procurement function of Global IT Services from third parties, optimising costs, and holding partners accountable for their contractual obligations Serving as the primary contact for G3 regarding IT compliance, leveraging Security Operations governance to ensure all compliance standards are met and maintained Identifying and mitigating risks related to IT service delivery and IT service support across the department Oversight of the Security Operations team, ensuring they are equipped to handle security incidents and threats around the clock Developing and managing the IT budget, ensuring expenditures remain within the allocated budget while seeking optimisation opportunities Ensuring the effective management of IT services, including Incident, Problem, Change, Asset, Knowledge, Service Desk, Security Operations and ITSM tooling Your previous experience is likely to include . Leading and developing high-performing, global and multicultural teams to implement efficient processes and drive CI in IT service management Extensive experience and proven ability to manage complex projects and drive strategic initiatives Extensive experience in IT security operations and incident management, with a strong focus on safeguarding organisational assets and ensuring compliance with industry standards Managing services within a complex and global stakeholder environment Conducting risk assessments and responding swiftly to security incidents Leading cross-functional teams to mitigate threats, manage vulnerabilities and maintain a secure IT environment Successfully managing extensive IT operations and service delivery functions, consistently meeting or exceeding performance targets Acting as a technical recovery manager for major incidents To be successful in this role you will Demonstrate Company Core Values at all times Demonstrate a proven ability to inspire, lead and develop high-performing, diverse and multicultural teams to achieve common goals Drive global change management processes and ensure widespread adaption, leading organisational transformation and aligning initiatives with long-term strategic objectives Have a sound understanding of project management methodologies Be analytical thinker and problem-solver Be able to forecast financial needs and develop, manage and optimise a large, complex budget Exhibit a continuous improvement, strategic and innovative mindset Possess excellent communication, interpersonal and influencing skills Efficiently manage workloads by prioritising and addressing requests or incidents based on their urgency and age, while consistently keeping end users informed and updated
Head of Commercial Offers Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme. Role Overview: The Head of Commercial Offers will lead the strategy, development and management of digital services within the Digital team. These digital services are software applications and services that provide insights on equipment health, performance and plant efficiency. The successful candidate will manage a team of Software Product Managers and will collaborate with various stakeholders to ensure the delivery of high-quality, commercially successful products. Your objectives and responsibilities will focus on Defining and communicating the vision and strategy for digital services Oversight of the product lifecycle from ideation to launch & beyond Managing and prioritising product portfolio to maximise business value Conducting market research and competitive analysis to inform product decisions Establishing and monitoring key performance indicators to measure product success Ensuring compliance with industry standards and regulations Fostering a culture of continuous improvement and innovation within the product management team Driving the commercial success of software products by identifying market opportunities and developing go-to-market strategies Developing pricing strategies and business models that maximise profitability and market penetration Your previous experience is likely to include . Product management or related roles, with proven experience in leadership positions A proven track record of managing and delivering successful software products Working within the IIoT or software industry An excellent working understanding and knowledge of digital services and their commercial potential To be successful in this role you will Demonstrate Company Core Values at all times Possess excellent interpersonal and influencing skills Be a strategic thinker and influence on a global scale Show strong business acumen and understanding of commercial software products Be proficient in product management tools such as Jira, Confluence or similar The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.
Feb 11, 2025
Full time
Head of Commercial Offers Location: Cheltenham, UK (Hybrid working) Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme. Role Overview: The Head of Commercial Offers will lead the strategy, development and management of digital services within the Digital team. These digital services are software applications and services that provide insights on equipment health, performance and plant efficiency. The successful candidate will manage a team of Software Product Managers and will collaborate with various stakeholders to ensure the delivery of high-quality, commercially successful products. Your objectives and responsibilities will focus on Defining and communicating the vision and strategy for digital services Oversight of the product lifecycle from ideation to launch & beyond Managing and prioritising product portfolio to maximise business value Conducting market research and competitive analysis to inform product decisions Establishing and monitoring key performance indicators to measure product success Ensuring compliance with industry standards and regulations Fostering a culture of continuous improvement and innovation within the product management team Driving the commercial success of software products by identifying market opportunities and developing go-to-market strategies Developing pricing strategies and business models that maximise profitability and market penetration Your previous experience is likely to include . Product management or related roles, with proven experience in leadership positions A proven track record of managing and delivering successful software products Working within the IIoT or software industry An excellent working understanding and knowledge of digital services and their commercial potential To be successful in this role you will Demonstrate Company Core Values at all times Possess excellent interpersonal and influencing skills Be a strategic thinker and influence on a global scale Show strong business acumen and understanding of commercial software products Be proficient in product management tools such as Jira, Confluence or similar The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.