Facilities management intrapreneur ltd

About the job Contracts Manager Based in Slough ( with travel across London and the South East) About The Role We are recruiting an experienced Contracts Manager to take ownership of a portfolio of building services maintenance contracts across London and the South East. This is a senior, client-facing role combining operational leadership, commercial responsibility and people management. You will be responsible for delivering high-quality, compliant and profitable services while developing strong client relationships and leading engineering teams to perform at their best. This role suits an individual who takes ownership, leads from the front and enjoys balancing operational delivery with client engagement and team development. As Contracts Manager, you will be responsible for the mobilisation, delivery, P&L, and performance of multiple contracts. You will manage routine planned maintenance works, subcontractors, and client relationships, ensuring high standards and profitability. You will also lead a team of engineers, supporting their development and ensuring smooth operations across sites. Key Responsibilities Take full ownership of a portfolio of building services contracts, overseeing mobilisation, PPM delivery, reactive works and additional works Build, maintain and grow strong client relationships through regular communication, meetings and site visits Manage contract performance against budgets, service levels and profit margins Retain and develop the client portfolio, identifying opportunities to add value and grow the account Review engineer reports and approve quotations for remedial and additional works Manage subcontractors to ensure works are delivered safely, compliantly and to a high standard Ensure all contractual, operational and compliance documentation is completed accurately and on time Take full responsibility for health & safety across the contract portfolio, ensuring compliance with statutory and internal requirements Lead, manage and develop engineers, setting clear objectives and driving performance Support recruitment, onboarding and induction of engineers and direct reports Act as a senior escalation point for operational or client issues, providing clear leadership and effective resolution Work collaboratively with internal teams including operations, scheduling, finance and HR Experience & Qualifications GCSEs (or equivalent), including English and Mathematics Proven experience managing building services maintenance contracts Mechanical and/or electrical building services background Demonstrated experience managing and developing engineering teams Strong experience in client relationship management Full UK driving licence Skills & Competencies Sound technical knowledge of building services and mechanical plant Strong leadership and people management capability Excellent communication skills, both written and verbal Commercially aware with a client-focused mindset Confident IT user (Word, Excel and Outlook) Strong understanding of health & safety best practice within building services What We're Looking For A proactive, accountable Contracts Manager who takes full ownership of their contracts A professional leader who leads by example and builds trust with clients and teams A collaborative individual who contributes positively to the wider business Someone driven to deliver high service standards while supporting commercial performance

Project Manager Based in the Southampton Area Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. Use the LCR and FMR to build long term capex plans for customers. Leverage opportunities through visibility and presence on customer sites. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. Work within the current CDM process. In the main taking on the role of principle contractor. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. Ensure QHSE practices and processes are fully embedded in each project. Ensure full compliance with project management policies and procedures. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). Ensure customer acceptance is adhered to, in writing and in line with the project plans. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. Ensures project documents are complete, current and appropriately stored. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable)

Technical Account Manager Based in the Southampton Area Purpose of the role As a Technical Account Manager, you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re- tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential