Join WHSmith as a Micro Space Planner Shape the space. Shape the sales. Shape the future of retail.At WHSmith, our people are at the heart of everything we do. They're the ones who go the extra mile for our customers and power our growth. In our innovative Space & Format team, we create environments where creativity thrives, ideas grow, and everyone is encouraged to do their best work.We're now looking for a Micro Space Planner to join us-someone who loves analysing space, spotting trends, and transforming data into brilliant customer experiences. What You'll Be Doing Analyse performance data to shape category ranges and improve customer choice Build and update planograms using our in house systems Conduct sales analysis, trend reporting, and micro space reviews Partner closely with Trading, Merchandising and Operations teams Manage range and store grading to ensure the right products land in the right stores Prepare accurate planograms for new and refitted store openings Stay informed on competitor ranges and visual display techniques What We're Looking For Ideally experience in visual merchandising or space planning Retail experience involving planograms is also highly valued Strong Excel skills (Pivot Tables / VLOOKUPs) High numeracy and confidence analysing large datasets Meticulous attention to detail and strong organisational skills Commercially minded with the ability to interpret market insights Confident communicator with influencing, negotiation and presentation skills Why Join Us? Hybrid working - part-home, part-office (Aldgate, London E1) 4pm Friday finish Flexible working options 24 days' holiday + bank holidays + your birthday off, with the option to buy more Company pension scheme Sharesave scheme Annual bonus based on company & personal performance Competitive salary and opportunities to grow your career Ready to shape the future of WHSmith?Apply now and help us create space that truly works.
Dec 13, 2025
Full time
Join WHSmith as a Micro Space Planner Shape the space. Shape the sales. Shape the future of retail.At WHSmith, our people are at the heart of everything we do. They're the ones who go the extra mile for our customers and power our growth. In our innovative Space & Format team, we create environments where creativity thrives, ideas grow, and everyone is encouraged to do their best work.We're now looking for a Micro Space Planner to join us-someone who loves analysing space, spotting trends, and transforming data into brilliant customer experiences. What You'll Be Doing Analyse performance data to shape category ranges and improve customer choice Build and update planograms using our in house systems Conduct sales analysis, trend reporting, and micro space reviews Partner closely with Trading, Merchandising and Operations teams Manage range and store grading to ensure the right products land in the right stores Prepare accurate planograms for new and refitted store openings Stay informed on competitor ranges and visual display techniques What We're Looking For Ideally experience in visual merchandising or space planning Retail experience involving planograms is also highly valued Strong Excel skills (Pivot Tables / VLOOKUPs) High numeracy and confidence analysing large datasets Meticulous attention to detail and strong organisational skills Commercially minded with the ability to interpret market insights Confident communicator with influencing, negotiation and presentation skills Why Join Us? Hybrid working - part-home, part-office (Aldgate, London E1) 4pm Friday finish Flexible working options 24 days' holiday + bank holidays + your birthday off, with the option to buy more Company pension scheme Sharesave scheme Annual bonus based on company & personal performance Competitive salary and opportunities to grow your career Ready to shape the future of WHSmith?Apply now and help us create space that truly works.
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Project Manager you will be accountable for leading the delivery of technical IT initiatives that support the organisation's strategic objectives. The Project Manager will manage cross-functional teams and suppliers to deliver on time, within scope and budget, while maintaining high standards of governance and stakeholder engagement. Main Responsibilities Work with the procurement team to agree contracts / Statements of Work for the provision of goods and services Engage with the Project Management Community of Practice to drive continuous improvement to process and practice Key Accountabilities Project Delivery - Accountable for the successful delivery of change projects to agreed time, cost and quality. Team Leadership - Lead cross functional resources and partners, driving collaboration and accountability. Stakeholder Management - Build and maintain strong relationship with key stakeholders, managing expectations and ensuring effective communication of progress and issue resolution. Governance - Accountable for operating within the WHSmith ways of working and governance framework to maintain compliance to standards Change Management - Accountable for ensuring the change delivered if adopted into the organisation and creates minimal disruption to WHSmith. Risks and Issues Management - Proactively drive the team to identify and manage risks, dependencies and issues Quality Outcomes - Accountable for ensuring that deliverables meet the requirements an standards through effective testing and acceptance criteria. Service Management - Drives the transition of the project outcomes into Business as Usual, often across multiple functions to ensure business and service acceptance Budget and Financial Management- Accountable for the development project budgets and tracking / reforecasting through the life of the project. Always ensuring financial transparency. Technical Oversight - Accountable for ensuring that all solutions comply with the WHSmith architectural and security policies and standards Release Coordination - Own and develop robust rollback and recovery plans for all phases of the implementation What we are looking for: Experience and knowledge Excellent organisation skills, often juggling multiple priorities, and the ability to command respect from the existing team is imperative Analytical skills to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements Facilitation to lead requirements gathering workshops Skills to work with the vast array of stakeholders and to manage/set expectations Domain knowledge; to have instant credibility with business unit colleagues and work effectively with them Skills/capabilities Minimum 3-5 years of proven experience managing complex IT projects (infrastructure refresh, data or cloud implementations) Experience of managing projects through the entire lifecycle Familiar with ITIL / Service Management processes and frameworks Strong understanding of IT infrastructure components (storage devices, virtualisation, cloud, network and end point management). Professional Project Management certification (e.g. PMP, Prince2, AgilePM) is desirable Strong understanding of project management methodologies (e.g. PRINCE2, Agile, Waterfall or Hybrid approaches) Excellent stakeholder management and communication skills Experience of working in matrix and multi-vendor environments Behaviours Establishes and maintains constructive and collaborative relationships with all business areas Proactive in planning to achieve targets and objectives Continuously and proactively improves the quality of service delivered to all customers (external & internal) and business partners Respects individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result How we reward our teams: Hybrid Working Model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us: WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 13, 2025
Full time
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Project Manager you will be accountable for leading the delivery of technical IT initiatives that support the organisation's strategic objectives. The Project Manager will manage cross-functional teams and suppliers to deliver on time, within scope and budget, while maintaining high standards of governance and stakeholder engagement. Main Responsibilities Work with the procurement team to agree contracts / Statements of Work for the provision of goods and services Engage with the Project Management Community of Practice to drive continuous improvement to process and practice Key Accountabilities Project Delivery - Accountable for the successful delivery of change projects to agreed time, cost and quality. Team Leadership - Lead cross functional resources and partners, driving collaboration and accountability. Stakeholder Management - Build and maintain strong relationship with key stakeholders, managing expectations and ensuring effective communication of progress and issue resolution. Governance - Accountable for operating within the WHSmith ways of working and governance framework to maintain compliance to standards Change Management - Accountable for ensuring the change delivered if adopted into the organisation and creates minimal disruption to WHSmith. Risks and Issues Management - Proactively drive the team to identify and manage risks, dependencies and issues Quality Outcomes - Accountable for ensuring that deliverables meet the requirements an standards through effective testing and acceptance criteria. Service Management - Drives the transition of the project outcomes into Business as Usual, often across multiple functions to ensure business and service acceptance Budget and Financial Management- Accountable for the development project budgets and tracking / reforecasting through the life of the project. Always ensuring financial transparency. Technical Oversight - Accountable for ensuring that all solutions comply with the WHSmith architectural and security policies and standards Release Coordination - Own and develop robust rollback and recovery plans for all phases of the implementation What we are looking for: Experience and knowledge Excellent organisation skills, often juggling multiple priorities, and the ability to command respect from the existing team is imperative Analytical skills to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements Facilitation to lead requirements gathering workshops Skills to work with the vast array of stakeholders and to manage/set expectations Domain knowledge; to have instant credibility with business unit colleagues and work effectively with them Skills/capabilities Minimum 3-5 years of proven experience managing complex IT projects (infrastructure refresh, data or cloud implementations) Experience of managing projects through the entire lifecycle Familiar with ITIL / Service Management processes and frameworks Strong understanding of IT infrastructure components (storage devices, virtualisation, cloud, network and end point management). Professional Project Management certification (e.g. PMP, Prince2, AgilePM) is desirable Strong understanding of project management methodologies (e.g. PRINCE2, Agile, Waterfall or Hybrid approaches) Excellent stakeholder management and communication skills Experience of working in matrix and multi-vendor environments Behaviours Establishes and maintains constructive and collaborative relationships with all business areas Proactive in planning to achieve targets and objectives Continuously and proactively improves the quality of service delivered to all customers (external & internal) and business partners Respects individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result How we reward our teams: Hybrid Working Model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us: WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
A leading retail company in Greater London is seeking a Micro Space Planner to analyze performance data, build planograms, and improve customer choice. The ideal candidate will have experience in visual merchandising or space planning and strong Excel skills. This role offers a hybrid working model, competitive salary, and exceptional benefits, including 24 days holiday and an annual bonus based on performance. Join us to help shape the retail future.
Dec 13, 2025
Full time
A leading retail company in Greater London is seeking a Micro Space Planner to analyze performance data, build planograms, and improve customer choice. The ideal candidate will have experience in visual merchandising or space planning and strong Excel skills. This role offers a hybrid working model, competitive salary, and exceptional benefits, including 24 days holiday and an annual bonus based on performance. Join us to help shape the retail future.
A leading retail company is seeking a Project Manager to lead the delivery of technical IT initiatives. This role involves managing cross-functional teams, ensuring project delivery within scope and budget, and maintaining high standards of stakeholder engagement. The ideal candidate will have 3-5 years of experience, strong analytical skills, and a professional project management certification. The position offers hybrid working, competitive salary, and various employee benefits including bonuses and flexible working hours.
Dec 13, 2025
Full time
A leading retail company is seeking a Project Manager to lead the delivery of technical IT initiatives. This role involves managing cross-functional teams, ensuring project delivery within scope and budget, and maintaining high standards of stakeholder engagement. The ideal candidate will have 3-5 years of experience, strong analytical skills, and a professional project management certification. The position offers hybrid working, competitive salary, and various employee benefits including bonuses and flexible working hours.
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 13, 2025
Full time
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Job Advert - Go-To-Market (GTM) ExecutiveWHSmith - Consumer Electronics Are you organised, proactive, and excited by the world of retail and consumer electronics? WHSmith is looking for a Go-To-Market Executive to support the planning and delivery of product launches, in-store campaigns, and promotional activity across our growing Consumer Electronics (CE) category. This is an excellent opportunity for someone early in their career with experience in brand, trade marketing, or retail operations who wants to develop their skills in retail activation and go-to-market planning. What You'll Be Doing Product Launch Support Support GTM planning for new product launches across key CE brands. Coordinate essential launch tasks with Buying, Marketing, Supply Chain, Retail Operations, Visual Merchandising, and suppliers. Assist in preparing GTM documents, timelines, and communication materials. Campaign & Promotion Delivery Help develop and roll out in-store campaigns, promotions, and seasonal activity. Maintain and update the CE promotional calendar, ensuring all key deadlines are met. Support the creation and distribution of campaign assets and store guidance. Retail Readiness Assist in managing the GTM critical path, including POS production, launch communications, and merchandising requirements. Work closely with Visual Merchandising to ensure store layouts and displays meet campaign and brand objectives. Training Support Retail Operations with the creation of product training materials. Coordinate delivery of training with suppliers and internal teams (digital and face-to-face). Gather and share feedback to help improve future training. Stakeholder Coordination Act as a day-to-day contact for internal teams and CE brand partners. Help organise planning meetings, prepare agendas, track actions, and circulate updates. Performance Reporting Gather data and insights on campaign and launch performance. Prepare summary reports and contribute to Post-Implementation Reviews. Highlight key learnings to support continuous improvement. Store Development Support Support store development projects including trials, new fixtures, space changes, and display updates. Assist the Business Development team with data and planning for lease renewals. What We're Looking For Experience in marketing, trade marketing, retail operations, or a similar coordination/admin role (CE or premium retail experience is a bonus). Strong organisational skills with the ability to manage multiple tasks and deadlines. A clear, confident communicator able to work effectively with cross-functional teams and external partners. Great attention to detail and a proactive approach to problem-solving. Comfortable working with data and producing basic reports (Excel/Sheets). Enthusiasm for consumer electronics, retail environments, and campaign execution. What Success Looks Like On-time, accurate delivery of tasks supporting launches and promotions. Positive feedback from internal teams and brand partners. High-quality campaign materials, calendars, and launch documentation. Improved colleague engagement with training and product knowledge. Contribution to stronger retail execution and continuous improvement. If you're looking to build a career in trade marketing and enjoy working in a fast-paced retail environment, we'd love to hear from you. Apply now and help shape the future of Consumer Electronics at WHSmith!
Dec 13, 2025
Full time
Job Advert - Go-To-Market (GTM) ExecutiveWHSmith - Consumer Electronics Are you organised, proactive, and excited by the world of retail and consumer electronics? WHSmith is looking for a Go-To-Market Executive to support the planning and delivery of product launches, in-store campaigns, and promotional activity across our growing Consumer Electronics (CE) category. This is an excellent opportunity for someone early in their career with experience in brand, trade marketing, or retail operations who wants to develop their skills in retail activation and go-to-market planning. What You'll Be Doing Product Launch Support Support GTM planning for new product launches across key CE brands. Coordinate essential launch tasks with Buying, Marketing, Supply Chain, Retail Operations, Visual Merchandising, and suppliers. Assist in preparing GTM documents, timelines, and communication materials. Campaign & Promotion Delivery Help develop and roll out in-store campaigns, promotions, and seasonal activity. Maintain and update the CE promotional calendar, ensuring all key deadlines are met. Support the creation and distribution of campaign assets and store guidance. Retail Readiness Assist in managing the GTM critical path, including POS production, launch communications, and merchandising requirements. Work closely with Visual Merchandising to ensure store layouts and displays meet campaign and brand objectives. Training Support Retail Operations with the creation of product training materials. Coordinate delivery of training with suppliers and internal teams (digital and face-to-face). Gather and share feedback to help improve future training. Stakeholder Coordination Act as a day-to-day contact for internal teams and CE brand partners. Help organise planning meetings, prepare agendas, track actions, and circulate updates. Performance Reporting Gather data and insights on campaign and launch performance. Prepare summary reports and contribute to Post-Implementation Reviews. Highlight key learnings to support continuous improvement. Store Development Support Support store development projects including trials, new fixtures, space changes, and display updates. Assist the Business Development team with data and planning for lease renewals. What We're Looking For Experience in marketing, trade marketing, retail operations, or a similar coordination/admin role (CE or premium retail experience is a bonus). Strong organisational skills with the ability to manage multiple tasks and deadlines. A clear, confident communicator able to work effectively with cross-functional teams and external partners. Great attention to detail and a proactive approach to problem-solving. Comfortable working with data and producing basic reports (Excel/Sheets). Enthusiasm for consumer electronics, retail environments, and campaign execution. What Success Looks Like On-time, accurate delivery of tasks supporting launches and promotions. Positive feedback from internal teams and brand partners. High-quality campaign materials, calendars, and launch documentation. Improved colleague engagement with training and product knowledge. Contribution to stronger retail execution and continuous improvement. If you're looking to build a career in trade marketing and enjoy working in a fast-paced retail environment, we'd love to hear from you. Apply now and help shape the future of Consumer Electronics at WHSmith!
A prominent retail company in Sutton is seeking a Store Manager to lead their team, enhancing customer service and achieving sales goals in a dynamic retail setting. The ideal candidate should have experience in a fast-paced environment, show strong leadership, and be proactive in managing employee performance. Benefits include a competitive salary, a pension scheme, generous holidays, and various employee discounts. This role offers the opportunity to foster a supportive and inclusive culture within the team.
Dec 13, 2025
Full time
A prominent retail company in Sutton is seeking a Store Manager to lead their team, enhancing customer service and achieving sales goals in a dynamic retail setting. The ideal candidate should have experience in a fast-paced environment, show strong leadership, and be proactive in managing employee performance. Benefits include a competitive salary, a pension scheme, generous holidays, and various employee discounts. This role offers the opportunity to foster a supportive and inclusive culture within the team.
Job Advert: Store Demand Planner - Consumer Electronics Location: Central London (3 days a week) Contract: Full-time At WHSmith, our people sit at the heart of our success. They're the ones who go the extra mile for our customers and drive the innovation that fuels our growth. Within our Merchandising team, we're passionate about creating an environment where you can challenge the norm, think creatively and do your best work. We're now looking for a Store Demand Planner to join our dynamic UK Travel team and play a key role in shaping how we plan, forecast and optimise Consumer Electronics availability across our stores. What you'll be doing As our Store Demand Planner, you'll be responsible for building accurate demand and sales profiles to maximise sales while minimising slow sellers across our Consumer Electronics ranges. Your day-to-day will include: Reviewing weekly forecast profiles and adjusting based on seasonality, trends and passenger forecasts Creating weekly and monthly store demand plans to support supplier forecasts and intake in line with category budget Building longer-term seasonal and demand profiles alongside the Merchandiser Conducting regular root cause analysis into low availability and slow sellers impacting provision Reviewing delivery performance and collaborating with key stakeholders to resolve issues Producing daily and weekly performance reporting Acting as a key contact for store teams and internal stakeholders You'll thrive in this role if you have: Previous demand planning or forecasting experience (ideally within Electronics) Strong analytical skills and exceptional attention to detail A resilient, adaptable approach suited to a fast-paced environment Great problem-solving, time management and prioritisation capabilities You'll enjoy: Hybrid working (3 days a week in the office) 4pm Friday finish Sharesave Scheme Annual bonus based on company and personal performance Competitive salary package About Us Celebrating 230 years of heritage, WHSmith has grown into a globally recognised brand across 30+ countries, known and loved by millions of customers on their journeys. With over 12,000 colleagues, we're committed to driving positive change for our people, our planet and the communities we serve. Our UK Travel head office in central London-just a short walk from Liverpool Street- is buzzing, collaborative and fast-paced, with a strong entrepreneurial spirit running through everything we do. Inclusion & Accessibility At WHSmith, everyone is welcome. We're committed to creating an environment where you can be yourself, regardless of your background, identity or anything else that makes you, you. We're also open to flexible working wherever possible.
Dec 13, 2025
Full time
Job Advert: Store Demand Planner - Consumer Electronics Location: Central London (3 days a week) Contract: Full-time At WHSmith, our people sit at the heart of our success. They're the ones who go the extra mile for our customers and drive the innovation that fuels our growth. Within our Merchandising team, we're passionate about creating an environment where you can challenge the norm, think creatively and do your best work. We're now looking for a Store Demand Planner to join our dynamic UK Travel team and play a key role in shaping how we plan, forecast and optimise Consumer Electronics availability across our stores. What you'll be doing As our Store Demand Planner, you'll be responsible for building accurate demand and sales profiles to maximise sales while minimising slow sellers across our Consumer Electronics ranges. Your day-to-day will include: Reviewing weekly forecast profiles and adjusting based on seasonality, trends and passenger forecasts Creating weekly and monthly store demand plans to support supplier forecasts and intake in line with category budget Building longer-term seasonal and demand profiles alongside the Merchandiser Conducting regular root cause analysis into low availability and slow sellers impacting provision Reviewing delivery performance and collaborating with key stakeholders to resolve issues Producing daily and weekly performance reporting Acting as a key contact for store teams and internal stakeholders You'll thrive in this role if you have: Previous demand planning or forecasting experience (ideally within Electronics) Strong analytical skills and exceptional attention to detail A resilient, adaptable approach suited to a fast-paced environment Great problem-solving, time management and prioritisation capabilities You'll enjoy: Hybrid working (3 days a week in the office) 4pm Friday finish Sharesave Scheme Annual bonus based on company and personal performance Competitive salary package About Us Celebrating 230 years of heritage, WHSmith has grown into a globally recognised brand across 30+ countries, known and loved by millions of customers on their journeys. With over 12,000 colleagues, we're committed to driving positive change for our people, our planet and the communities we serve. Our UK Travel head office in central London-just a short walk from Liverpool Street- is buzzing, collaborative and fast-paced, with a strong entrepreneurial spirit running through everything we do. Inclusion & Accessibility At WHSmith, everyone is welcome. We're committed to creating an environment where you can be yourself, regardless of your background, identity or anything else that makes you, you. We're also open to flexible working wherever possible.
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 13, 2025
Full time
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
A leading retail company located in Oxford seeks an experienced Team Leader to inspire a team dedicated to exceptional customer service. The ideal candidate will possess leadership experience in retail, capable of motivating team members and ensuring compliance with business objectives. You will cultivate a welcoming environment for both colleagues and customers while participating in team development. A flexible approach and strong communication skills are essential. Various employee rewards and wellbeing support are provided.
Dec 13, 2025
Full time
A leading retail company located in Oxford seeks an experienced Team Leader to inspire a team dedicated to exceptional customer service. The ideal candidate will possess leadership experience in retail, capable of motivating team members and ensuring compliance with business objectives. You will cultivate a welcoming environment for both colleagues and customers while participating in team development. A flexible approach and strong communication skills are essential. Various employee rewards and wellbeing support are provided.
Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of life's journeys. We are particularly proud of the great partnerships we have with M&S. WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. As a Store Manager in our M&S store, you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud they're starting and sharing their journeys with us. What being a Store Manager is all about: Driving a high performing team to achieve great sales results. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment where everyone feels valued and welcome. Playing a key role to make sure your colleagues are supported, setting clear and measurable targets, which are reviewed regularly. Working with our Support Centre to share your knowledge of the local environment to maximise local opportunities and community involvement. Having a robust people and succession plan in place and working with the Region to support people development for all colleagues. Keeping teams up to date on store business performance and appropriately challenging what can be done to improve. Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally. What our Store Leadership Team would love to see: Current Store Manager (or equivalent) in a fast-paced food retailer or similar environment. Someone who can energise, influence and motivate the team to deliver exceptional service and performance. Strong organisation skills and someone who is proactive and able to prioritise well, in a fast-paced retail environment. Experience of proactively leading from the front, getting stuck in and helping your team on the shop floor. Experience in managing the employee lifecycle from recruitment, onboarding and ongoing performance reviews. Proven people development experience, focused on fostering a supportive, productive, efficient and inclusive environment. Strong stakeholder management experience, someone who can influence and communicate with your team, peers, Support Centre colleagues and senior stakeholders. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 13, 2025
Full time
Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of life's journeys. We are particularly proud of the great partnerships we have with M&S. WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. As a Store Manager in our M&S store, you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud they're starting and sharing their journeys with us. What being a Store Manager is all about: Driving a high performing team to achieve great sales results. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment where everyone feels valued and welcome. Playing a key role to make sure your colleagues are supported, setting clear and measurable targets, which are reviewed regularly. Working with our Support Centre to share your knowledge of the local environment to maximise local opportunities and community involvement. Having a robust people and succession plan in place and working with the Region to support people development for all colleagues. Keeping teams up to date on store business performance and appropriately challenging what can be done to improve. Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally. What our Store Leadership Team would love to see: Current Store Manager (or equivalent) in a fast-paced food retailer or similar environment. Someone who can energise, influence and motivate the team to deliver exceptional service and performance. Strong organisation skills and someone who is proactive and able to prioritise well, in a fast-paced retail environment. Experience of proactively leading from the front, getting stuck in and helping your team on the shop floor. Experience in managing the employee lifecycle from recruitment, onboarding and ongoing performance reviews. Proven people development experience, focused on fostering a supportive, productive, efficient and inclusive environment. Strong stakeholder management experience, someone who can influence and communicate with your team, peers, Support Centre colleagues and senior stakeholders. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
A leading retail company is seeking a Store Demand Planner in London to maximize sales and optimize Consumer Electronics availability. The ideal candidate should have prior demand planning experience, strong analytical skills, and the ability to work in a fast-paced environment. Hybrid working is offered, alongside competitive salary and an annual bonus. The role involves building demand profiles, collaborating with suppliers, and conducting performance analysis.
Dec 13, 2025
Full time
A leading retail company is seeking a Store Demand Planner in London to maximize sales and optimize Consumer Electronics availability. The ideal candidate should have prior demand planning experience, strong analytical skills, and the ability to work in a fast-paced environment. Hybrid working is offered, alongside competitive salary and an annual bonus. The role involves building demand profiles, collaborating with suppliers, and conducting performance analysis.
A leading retail company in the UK is seeking a Team Leader in Edinburgh to inspire and guide a team towards exceptional customer service, aligning with business objectives. The ideal candidate will have recent retail leadership experience, strong communication skills, and a passion for team development in an inclusive environment. Alongside a competitive salary, rewards include a pension scheme, employee discounts, and partnerships with retail partners for additional deals.
Dec 09, 2025
Full time
A leading retail company in the UK is seeking a Team Leader in Edinburgh to inspire and guide a team towards exceptional customer service, aligning with business objectives. The ideal candidate will have recent retail leadership experience, strong communication skills, and a passion for team development in an inclusive environment. Alongside a competitive salary, rewards include a pension scheme, employee discounts, and partnerships with retail partners for additional deals.
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 09, 2025
Full time
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about? Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness. Supporting our colleagues in an environment where everyone feels valued and welcome. Creating a sense of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
A well-known retail company in Greater London is seeking a Team Leader to guide and inspire their team in delivering exceptional customer service and achieving business objectives. You will be responsible for creating a supportive working environment, training and developing staff, and maintaining a culture of accountability. Ideal candidates will have retail leadership experience and the ability to build strong relationships within the team. The role offers competitive benefits, including discounts and wellness support.
Dec 08, 2025
Full time
A well-known retail company in Greater London is seeking a Team Leader to guide and inspire their team in delivering exceptional customer service and achieving business objectives. You will be responsible for creating a supportive working environment, training and developing staff, and maintaining a culture of accountability. Ideal candidates will have retail leadership experience and the ability to build strong relationships within the team. The role offers competitive benefits, including discounts and wellness support.