Acorn insurance & Financial Services LTD

4 job(s) at Acorn insurance & Financial Services LTD

Acorn insurance & Financial Services LTD Sevenoaks, Kent
Dec 19, 2022
Full time
The Desktop Investigator role plays a vital part in the investigation and validation of claims. By engaging with customers, witnesses and other parties, the successful candidate will demonstrate strong communication skills and questioning abilities to be able to make decisions in respect of indemnity and liability as well as identifying potential fraud. This is a role that requires initiative, the ability to interpret evidence and strong collaboration skills. Role: Claims Validation Investigator Location: Liverpool/Sevenoaks/Hybrid Working hours: 37.5 hours per week, Monday - Friday 9:00am to 5:30pm Salary: £32,000 - £36,000 Closing Date: 01/12/2022 What you will be doing: Investigate, evidence and validate claims to optimise claims resolution. Provide value added evidence on liability, indemnity and CFU investigations. Utilise desktop investigative and validation tools to validate or repudiate claims Mitigate supplier claims spend by producing a quality and efficient investigation service Collaboration with all claim's functions to provide a value-added investigations service. Prioritisation of tasks in accordance with the business needs and in line with SLAs Engaging with customers, witnesses and third parties to obtain key evidence to support decision making on indemnity and liability. Validation of Fire and Theft claims utilising desktop investigation tools Investigation and production of quality evidence for large loss and CFU referrals Assist with the investigation of Fraud rings Any other Ad hoc task as the needs of the business dictate What we're looking for: Strong persuasive and investigative skills Good customer engagement skills Ability to balance customer experience with tenacity required to achieve the optimum outcome Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as a team. About Acorn Insurance We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Perk Box Online & High Street vouchers and discounts Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
Acorn insurance & Financial Services LTD Liverpool, Merseyside
Dec 19, 2022
Full time
The Desktop Investigator role plays a vital part in the investigation and validation of claims. By engaging with customers, witnesses and other parties, the successful candidate will demonstrate strong communication skills and questioning abilities to be able to make decisions in respect of indemnity and liability as well as identifying potential fraud. This is a role that requires initiative, the ability to interpret evidence and strong collaboration skills. Role: Claims Validation Investigator Location: Liverpool/Hybrid Working hours: 37.5 hours per week, Monday - Friday 9:00am to 5:30pm Salary: £32,000 - £36,000 Closing Date: 01/12/2022 What you will be doing: Investigate, evidence and validate claims to optimise claims resolution. Provide value added evidence on liability, indemnity and CFU investigations. Utilise desktop investigative and validation tools to validate or repudiate claims Mitigate supplier claims spend by producing a quality and efficient investigation service Collaboration with all claim's functions to provide a value-added investigations service. Prioritisation of tasks in accordance with the business needs and in line with SLAs Engaging with customers, witnesses and third parties to obtain key evidence to support decision making on indemnity and liability. Validation of Fire and Theft claims utilising desktop investigation tools Investigation and production of quality evidence for large loss and CFU referrals Assist with the investigation of Fraud rings Any other Ad hoc task as the needs of the business dictate What we're looking for: Strong persuasive and investigative skills Good customer engagement skills Ability to balance customer experience with tenacity required to achieve the optimum outcome Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as a team. About Acorn Insurance We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Perk Box Online & High Street vouchers and discounts Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
Acorn insurance & Financial Services LTD Manchester, Lancashire
Dec 02, 2022
Full time
The Insurance Sales Agent role is a fast-paced, customer focused sales position,within our retail hub, working in a friendly, target-driven sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers within the retails hub. The Retail hub looks after our customers via telephone, email and face to face providing a full 360 service. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established growing Insurance company. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the retail hub and service our customers with all complex queries. Role: Insurance Sales Agent Location: Manchester Working hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm Salary: £21,000 - £24,500 - A starting salary of £21,000 per annum. - After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum. - After 12 months service upon passing developmental competencies, you will receive a further uplift of £1000 taking your salary to £22,500 per annum. - After 18 months service you will be eligible for a £2000 KPI related bonus per annum taking your total salary to £24,500 per annum. At Acorn Insurance we offer a clear salary progression track from day one. We are passionate about collaborative working, help our new colleagues settle quickly within the office whilst continuing to build our fantastic culture and focusing on personal development. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Service-related holiday entitlement capped at 32 days (including bank holidays Perk Box Online & High Street vouchers and discounts Fresh fruit deliveries twice a week £250 bonus for every new colleague you recommend to the business Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Apply today to start or enhance your career with Acorn Insurance
Acorn insurance & Financial Services LTD Liverpool, Merseyside
Dec 01, 2022
Full time
his is a hands-on senior role responsible for developing and maintaining current and next generation applications and components. This is an ideal role for someone who is used to working across the full SDLC, is passionate about continuous improvement and its application to product development. It is essential that this candidate is able to adapt quickly to a complex environment and learn new concepts quickly, as they will be pivotal in developing and supporting systems, working to develop high quality, intuitive applications to sometimes challenging timescales. Role: Senior Frontend Developer Location: Liverpool / Formby / Working from Home Working hours: Monday to Friday 9:00am to 5:30pm (37.5 hours per week) - flexibility will be required due to the nature of the role What you will be doing: Working closely with BAs and others to help analyse and shape requirements in order to help produce optimal solutions Helping to design and develop new functionalities within core products Implementing SOLID design principles Delivering rich, fast, functional front-end digital experiences Working closely with team leads to senior developers to spread best practice and align efforts What we're looking for: Innovative but commercially focused, structured and methodical thinking Good understanding of .NET web and app development Good problem-solving capabilities across multiple products Excellent attention to detail Self-motivated, with the ability to work under pressure to deadlines with a 'can do' attitude Excellent communicator, good organisational abilities, a responsible team player with strong interpersonal skills Comfortable chairing meetings and training sessions Skills / Experience: Experienced cross-product delivery focused Team Lead Strong React / Typescript development experience Experienced leading Agile and as a Scrum Master Experience with Azure DevOps Solid hands on .NET development skills Ability to make pragmatic decisions to deliver good quality software efficiently Ability to understand requirements and conceive good business solutions Perform requirements gathering, analysis and specification Good experience of backend to frontend development Good frontend experience including React, MVC and web forms Building and consuming microservices and web services (SOAP, WebAPI, RESTful) Solid understanding of object-oriented programming (OOP) and design skills and competencies in data structures, algorithms, and software Experience of build processes and technologies including CI/CD Knowledge of Scalable Web architecture and Distributed systems Complete end-end SDLC experience Experience working with TDD Experience working with User Centric Workflow Systems Passionate about building high-quality systems Experience of GIT Experience of strategic and application architecture Interfacing with 3rd party systems Creating and supporting systems that support extensive factory and client-side configuration Typescript, JavaScript, React Ocelot and Envoy .NET Core, .NET Framework, Rest API, Web API, Entity Framework. RabbitMQ, Swagger NServiceBus, Identity Server 4, Autofac. Microservice Architecture, Clean code, DDD, SOLID MS SQL Server 2019 / MongoDB Azure, Azure DevOps, Git Flow, Docker, Linux Experience About Acorn Insurance With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Service-related holiday entitlement capped at 32 days (including bank holidays Perk Box Online & High Street vouchers and discounts Fresh fruit deliveries twice a week £250 bonus for every new colleague you recommend to the business Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Apply today to start or enhance your career with Acorn Insurance