Interim People Partner Department: HR Business Partnering Employment Type: Fixed Term - Full Time Location: Head Office, London Description As a People Business Partner, you'll play a pivotal role in enabling the business to thrive by delivering people-focused solutions that align with ELEMIS' mission, values, and commercial strategy. Acting as a trusted advisor to the Senior Leadership Team (SLT) and business leaders, you'll influence decision-making with strategic insight, supporting cultural development, engagement, and performance transformation. You'll build strong partnerships to shape initiatives and deliver joined-up and impactful solutions across the full colleague lifecycle. Your Day-to-Day Strategic People Partnership Operate as a high-impact partner to SLT and Heads of Department, guiding leadership teams to align talent strategies with business growth, transformation, and performance goals. Partner with Finance to lead workforce planning, organisational design, and strategic headcount decisions, balancing agility with financial acumen. Use people insights and market intelligence to anticipate business needs, drive organisational change, and influence senior stakeholders with data-led recommendations. Lead strategic conversations on future capability, succession, and readiness, ensuring a pipeline of talent aligned to evolving business priorities. Cross-Team Collaboration Work closely with internal specialists across the People function, including: L&D and Education: Align development priorities with business capability gaps and team growth plans. Reward & Recognition: Shape compensation strategies that support equitable, motivating, and competitive reward practices. Co-lead business-wide people programs (e.g. performance cycles, pay reviews, leadership development, engagement surveys), ensuring consistency and strategic alignment. Leadership Development & Team Enablement Coach and challenge senior leaders to embed a culture of accountability, high performance, and continuous development through an always-on approach to feedback. Provide inspirational line management and development support to junior people team members, fostering a learning culture within the People function. Role-model progressive people leadership, wellbeing advocacy, and inclusion best practices. Workforce Planning & Talent Strategy Facilitate strategic workforce discussions with business leaders, ensuring talent structures support future business readiness. Support the creation and refinement of role profiles and team design to reflect organisational agility and inclusivity. Drive a strategic approach to internal mobility, succession planning, and skills-based hiring. Colleague Experience & Culture Shape an end-to-end colleague experience strategy-from immersion to offboarding, reflecting our purpose, culture and values. Create and champion the use of feedback tools (engagement surveys, exit interviews, etc) to develop data led action plans for improved retention and culture, via our listening strategies. Partner with leaders to embed inclusive practices and foster a culture of belonging and trust. Employee Relations Act as an escalation point on employee relations matters, balancing business risk with fairness and legal compliance. Partner with external counsel where required, ensuring best-in-class case management and policy application. Build leader capability in effective, values-based people management. People Data & Insight Partner with the People Operations team to ensure high-quality people data supports strategic decision-making. Produce and interpret people metrics and dashboards to inform strategic planning, monitor trends, and improve decision-making. Continuously improve our use of data and systems to predict future workforce needs and opportunities. Leveraging people data and functional insights to inform, educate, and partner with departmental leaders-enabling them to drive tailored people strategies that support their team's unique goals and challenges. Policy, Compliance & Governance Maintain a strong understanding of UK employment law and best practice to ensure compliant, forward-thinking policy design. Champion a culture of governance and ethical practice, ensuring People Policies are modern, inclusive, and regularly reviewed. Uphold the highest standards in data protection (GDPR) and confidentiality. About You Proven experience as a strategic People Business Partner in a complex, fast-paced environment. Strong commercial acumen with a deep understanding of how people strategies drive business results. Adept at influencing senior stakeholders with credibility, empathy, and evidence-based insight. Comfortable navigating ambiguity, leading through change, and driving cross-functional collaboration. Expert knowledge of UK employment law, best practices, and cultural change. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Jul 24, 2025
Full time
Interim People Partner Department: HR Business Partnering Employment Type: Fixed Term - Full Time Location: Head Office, London Description As a People Business Partner, you'll play a pivotal role in enabling the business to thrive by delivering people-focused solutions that align with ELEMIS' mission, values, and commercial strategy. Acting as a trusted advisor to the Senior Leadership Team (SLT) and business leaders, you'll influence decision-making with strategic insight, supporting cultural development, engagement, and performance transformation. You'll build strong partnerships to shape initiatives and deliver joined-up and impactful solutions across the full colleague lifecycle. Your Day-to-Day Strategic People Partnership Operate as a high-impact partner to SLT and Heads of Department, guiding leadership teams to align talent strategies with business growth, transformation, and performance goals. Partner with Finance to lead workforce planning, organisational design, and strategic headcount decisions, balancing agility with financial acumen. Use people insights and market intelligence to anticipate business needs, drive organisational change, and influence senior stakeholders with data-led recommendations. Lead strategic conversations on future capability, succession, and readiness, ensuring a pipeline of talent aligned to evolving business priorities. Cross-Team Collaboration Work closely with internal specialists across the People function, including: L&D and Education: Align development priorities with business capability gaps and team growth plans. Reward & Recognition: Shape compensation strategies that support equitable, motivating, and competitive reward practices. Co-lead business-wide people programs (e.g. performance cycles, pay reviews, leadership development, engagement surveys), ensuring consistency and strategic alignment. Leadership Development & Team Enablement Coach and challenge senior leaders to embed a culture of accountability, high performance, and continuous development through an always-on approach to feedback. Provide inspirational line management and development support to junior people team members, fostering a learning culture within the People function. Role-model progressive people leadership, wellbeing advocacy, and inclusion best practices. Workforce Planning & Talent Strategy Facilitate strategic workforce discussions with business leaders, ensuring talent structures support future business readiness. Support the creation and refinement of role profiles and team design to reflect organisational agility and inclusivity. Drive a strategic approach to internal mobility, succession planning, and skills-based hiring. Colleague Experience & Culture Shape an end-to-end colleague experience strategy-from immersion to offboarding, reflecting our purpose, culture and values. Create and champion the use of feedback tools (engagement surveys, exit interviews, etc) to develop data led action plans for improved retention and culture, via our listening strategies. Partner with leaders to embed inclusive practices and foster a culture of belonging and trust. Employee Relations Act as an escalation point on employee relations matters, balancing business risk with fairness and legal compliance. Partner with external counsel where required, ensuring best-in-class case management and policy application. Build leader capability in effective, values-based people management. People Data & Insight Partner with the People Operations team to ensure high-quality people data supports strategic decision-making. Produce and interpret people metrics and dashboards to inform strategic planning, monitor trends, and improve decision-making. Continuously improve our use of data and systems to predict future workforce needs and opportunities. Leveraging people data and functional insights to inform, educate, and partner with departmental leaders-enabling them to drive tailored people strategies that support their team's unique goals and challenges. Policy, Compliance & Governance Maintain a strong understanding of UK employment law and best practice to ensure compliant, forward-thinking policy design. Champion a culture of governance and ethical practice, ensuring People Policies are modern, inclusive, and regularly reviewed. Uphold the highest standards in data protection (GDPR) and confidentiality. About You Proven experience as a strategic People Business Partner in a complex, fast-paced environment. Strong commercial acumen with a deep understanding of how people strategies drive business results. Adept at influencing senior stakeholders with credibility, empathy, and evidence-based insight. Comfortable navigating ambiguity, leading through change, and driving cross-functional collaboration. Expert knowledge of UK employment law, best practices, and cultural change. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
People Partner Department: HR Business Partnering Employment Type: Permanent - Full Time Location: Head Office, London Description As a People Business Partner, you'll play a pivotal role in enabling the business to thrive by delivering people-focused solutions that align with ELEMIS' mission, values, and commercial strategy. Acting as a trusted advisor to the Senior Leadership Team (SLT) and business leaders, you'll influence decision-making with strategic insight, supporting cultural development, engagement, and performance transformation. You'll build strong partnerships to shape initiatives and deliver joined-up and impactful solutions across the full colleague lifecycle. Your Day-to-Day Strategic People Partnership Operate as a high-impact partner to SLT and Heads of Department, guiding leadership teams to align talent strategies with business growth, transformation, and performance goals. Partner with Finance to lead workforce planning, organisational design, and strategic headcount decisions, balancing agility with financial acumen. Use people insights and market intelligence to anticipate business needs, drive organisational change, and influence senior stakeholders with data-led recommendations. Lead strategic conversations on future capability, succession, and readiness, ensuring a pipeline of talent aligned to evolving business priorities. Cross-Team Collaboration Work closely with internal specialists across the People function, including: L&D and Education: Align development priorities with business capability gaps and team growth plans. Reward & Recognition: Shape compensation strategies that support equitable, motivating, and competitive reward practices. Co-lead business-wide people programs (e.g. performance cycles, pay reviews, leadership development, engagement surveys), ensuring consistency and strategic alignment. Leadership Development & Team Enablement Coach and challenge senior leaders to embed a culture of accountability, high performance, and continuous development through an always-on approach to feedback. Provide inspirational line management and development support to junior people team members, fostering a learning culture within the People function. Role-model progressive people leadership, wellbeing advocacy, and inclusion best practices. Workforce Planning & Talent Strategy Facilitate strategic workforce discussions with business leaders, ensuring talent structures support future business readiness. Support the creation and refinement of role profiles and team design to reflect organisational agility and inclusivity. Drive a strategic approach to internal mobility, succession planning, and skills-based hiring. Colleague Experience & Culture Shape an end-to-end colleague experience strategy-from immersion to offboarding, reflecting our purpose, culture and values. Create and champion the use of feedback tools (engagement surveys, exit interviews, etc) to develop data led action plans for improved retention and culture, via our listening strategies. Partner with leaders to embed inclusive practices and foster a culture of belonging and trust. Employee Relations Act as an escalation point on employee relations matters, balancing business risk with fairness and legal compliance. Partner with external counsel where required, ensuring best-in-class case management and policy application. Build leader capability in effective, values-based people management. People Data & Insight Partner with the People Operations team to ensure high-quality people data supports strategic decision-making. Produce and interpret people metrics and dashboards to inform strategic planning, monitor trends, and improve decision-making. Continuously improve our use of data and systems to predict future workforce needs and opportunities. Leveraging people data and functional insights to inform, educate, and partner with departmental leaders-enabling them to drive tailored people strategies that support their team's unique goals and challenges. Policy, Compliance & Governance Maintain a strong understanding of UK employment law and best practice to ensure compliant, forward-thinking policy design. Champion a culture of governance and ethical practice, ensuring People Policies are modern, inclusive, and regularly reviewed. Uphold the highest standards in data protection (GDPR) and confidentiality. About You Proven experience as a strategic People Business Partner in a complex, fast-paced environment. Strong commercial acumen with a deep understanding of how people strategies drive business results. Adept at influencing senior stakeholders with credibility, empathy, and evidence-based insight. Comfortable navigating ambiguity, leading through change, and driving cross-functional collaboration. Expert knowledge of UK employment law, best practices, and cultural change. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Jul 24, 2025
Full time
People Partner Department: HR Business Partnering Employment Type: Permanent - Full Time Location: Head Office, London Description As a People Business Partner, you'll play a pivotal role in enabling the business to thrive by delivering people-focused solutions that align with ELEMIS' mission, values, and commercial strategy. Acting as a trusted advisor to the Senior Leadership Team (SLT) and business leaders, you'll influence decision-making with strategic insight, supporting cultural development, engagement, and performance transformation. You'll build strong partnerships to shape initiatives and deliver joined-up and impactful solutions across the full colleague lifecycle. Your Day-to-Day Strategic People Partnership Operate as a high-impact partner to SLT and Heads of Department, guiding leadership teams to align talent strategies with business growth, transformation, and performance goals. Partner with Finance to lead workforce planning, organisational design, and strategic headcount decisions, balancing agility with financial acumen. Use people insights and market intelligence to anticipate business needs, drive organisational change, and influence senior stakeholders with data-led recommendations. Lead strategic conversations on future capability, succession, and readiness, ensuring a pipeline of talent aligned to evolving business priorities. Cross-Team Collaboration Work closely with internal specialists across the People function, including: L&D and Education: Align development priorities with business capability gaps and team growth plans. Reward & Recognition: Shape compensation strategies that support equitable, motivating, and competitive reward practices. Co-lead business-wide people programs (e.g. performance cycles, pay reviews, leadership development, engagement surveys), ensuring consistency and strategic alignment. Leadership Development & Team Enablement Coach and challenge senior leaders to embed a culture of accountability, high performance, and continuous development through an always-on approach to feedback. Provide inspirational line management and development support to junior people team members, fostering a learning culture within the People function. Role-model progressive people leadership, wellbeing advocacy, and inclusion best practices. Workforce Planning & Talent Strategy Facilitate strategic workforce discussions with business leaders, ensuring talent structures support future business readiness. Support the creation and refinement of role profiles and team design to reflect organisational agility and inclusivity. Drive a strategic approach to internal mobility, succession planning, and skills-based hiring. Colleague Experience & Culture Shape an end-to-end colleague experience strategy-from immersion to offboarding, reflecting our purpose, culture and values. Create and champion the use of feedback tools (engagement surveys, exit interviews, etc) to develop data led action plans for improved retention and culture, via our listening strategies. Partner with leaders to embed inclusive practices and foster a culture of belonging and trust. Employee Relations Act as an escalation point on employee relations matters, balancing business risk with fairness and legal compliance. Partner with external counsel where required, ensuring best-in-class case management and policy application. Build leader capability in effective, values-based people management. People Data & Insight Partner with the People Operations team to ensure high-quality people data supports strategic decision-making. Produce and interpret people metrics and dashboards to inform strategic planning, monitor trends, and improve decision-making. Continuously improve our use of data and systems to predict future workforce needs and opportunities. Leveraging people data and functional insights to inform, educate, and partner with departmental leaders-enabling them to drive tailored people strategies that support their team's unique goals and challenges. Policy, Compliance & Governance Maintain a strong understanding of UK employment law and best practice to ensure compliant, forward-thinking policy design. Champion a culture of governance and ethical practice, ensuring People Policies are modern, inclusive, and regularly reviewed. Uphold the highest standards in data protection (GDPR) and confidentiality. About You Proven experience as a strategic People Business Partner in a complex, fast-paced environment. Strong commercial acumen with a deep understanding of how people strategies drive business results. Adept at influencing senior stakeholders with credibility, empathy, and evidence-based insight. Comfortable navigating ambiguity, leading through change, and driving cross-functional collaboration. Expert knowledge of UK employment law, best practices, and cultural change. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Global Head of Marketing Department: Brand Marketing Employment Type: Permanent - Full Time Location: Head Office, London Description As Global Head of Marketing, you will shape and lead the global marketing vision for ELEMIS, positioning our brand and products at the forefront of the beauty industry. With extensive campaign experience and deep understanding of product lifecycle marketing, this strategic leader will drive global brand equity, launch excellence, and commercial impact across key markets. This role requires a high-impact, globally-minded marketer who can translate product innovation into emotionally resonant, insight-led campaigns that perform across channels and regions. What Will You Do? Global Marketing Strategy & Brand Leadership Define and lead a globally unified marketing strategy that translates brand vision into powerful, market-relevant campaigns. Own the global marketing and campaign calendar, orchestrating high-impact initiatives across NPD, retail, spa, and digital channels. Shape global brand positioning and messaging frameworks, ensuring consistent storytelling with local market resonance. Lead performance in core regions (UK, US, and Asia) by partnering with regional teams to localize global strategies while maintaining brand integrity. Champion category leadership by translating product, trend, and consumer insights into strategic brand-building and revenue-driving campaigns. Product Marketing & Go-to-Market Excellence Oversee global go-to-market strategy for all new product launches and core range campaigns, driving differentiation, desirability, and demand. Develop campaign toolkits, messaging hierarchies, and activation frameworks for rollout across DTC, retail, spa, and partner channels. Collaborate with NPD, Creative, Education, and Sales to ensure campaign readiness from concept through to execution and performance evaluation. Support product lifecycle management with tailored storytelling, promotions, and seasonal marketing windows that reinforce category dominance. Omni-Channel & Digital Leadership Lead the integration of campaign and product narratives across owned, earned, and paid channels, including digital media, CRM, social, influencer, and in-store. Champion a connected omni-channel experience, ensuring consistency of message and customer journey from awareness to advocacy. Optimize marketing touchpoints using performance data and insights, ensuring each product and campaign delivers both brand and business results. Leadership, Culture & Team Development Build, empower, and develop a world-class global marketing team, spanning Product Marketing, Brand, Campaigns, and Retail Marketing. Drive cross-functional alignment through clear prioritization, KPI setting, and shared accountability for executional excellence. Foster a culture of innovation, agility, and creativity, enabling speed-to-market and high-impact storytelling at every level of the team. Stakeholder Engagement & Global Collaboration Act as a key strategic partner to NPD, Commercial, Creative, Education, and Communications leaders to align business and brand objectives. Lead collaboration with in-market marketing heads to co-develop locally optimized global campaigns. Manage global agency relationships to ensure creative, digital, and media execution is aligned with brand strategy and campaign goals. Serve as a senior advisor to the Executive Leadership Team, providing insight on marketing effectiveness, consumer trends, and brand health. Budget & Performance Management Own the global marketing budget, ensuring optimal investment across brand equity, performance marketing, and launch support. Monitor and report on marketing KPIs, campaign performance, and consumer impact-applying insights to continually refine strategy. Champion a results-driven culture with a strong focus on ROI, data-led decision-making, and innovation in marketing delivery. The Perfect Candidate 10+ years of senior marketing leadership in beauty, personal care, or lifestyle industries, with deep experience in product and campaign marketing. Proven track record in global brand-building and leading product launches across multiple regions, especially UK and US. Exceptional leadership experience managing multi-disciplinary global teams. Advanced understanding of beauty consumers, omni-channel dynamics, and digital-first strategy. Strong business and commercial acumen, with the ability to blend creativity and analytical thinking. Experience working closely with C-suite stakeholders and influencing at the highest levels. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Jul 23, 2025
Full time
Global Head of Marketing Department: Brand Marketing Employment Type: Permanent - Full Time Location: Head Office, London Description As Global Head of Marketing, you will shape and lead the global marketing vision for ELEMIS, positioning our brand and products at the forefront of the beauty industry. With extensive campaign experience and deep understanding of product lifecycle marketing, this strategic leader will drive global brand equity, launch excellence, and commercial impact across key markets. This role requires a high-impact, globally-minded marketer who can translate product innovation into emotionally resonant, insight-led campaigns that perform across channels and regions. What Will You Do? Global Marketing Strategy & Brand Leadership Define and lead a globally unified marketing strategy that translates brand vision into powerful, market-relevant campaigns. Own the global marketing and campaign calendar, orchestrating high-impact initiatives across NPD, retail, spa, and digital channels. Shape global brand positioning and messaging frameworks, ensuring consistent storytelling with local market resonance. Lead performance in core regions (UK, US, and Asia) by partnering with regional teams to localize global strategies while maintaining brand integrity. Champion category leadership by translating product, trend, and consumer insights into strategic brand-building and revenue-driving campaigns. Product Marketing & Go-to-Market Excellence Oversee global go-to-market strategy for all new product launches and core range campaigns, driving differentiation, desirability, and demand. Develop campaign toolkits, messaging hierarchies, and activation frameworks for rollout across DTC, retail, spa, and partner channels. Collaborate with NPD, Creative, Education, and Sales to ensure campaign readiness from concept through to execution and performance evaluation. Support product lifecycle management with tailored storytelling, promotions, and seasonal marketing windows that reinforce category dominance. Omni-Channel & Digital Leadership Lead the integration of campaign and product narratives across owned, earned, and paid channels, including digital media, CRM, social, influencer, and in-store. Champion a connected omni-channel experience, ensuring consistency of message and customer journey from awareness to advocacy. Optimize marketing touchpoints using performance data and insights, ensuring each product and campaign delivers both brand and business results. Leadership, Culture & Team Development Build, empower, and develop a world-class global marketing team, spanning Product Marketing, Brand, Campaigns, and Retail Marketing. Drive cross-functional alignment through clear prioritization, KPI setting, and shared accountability for executional excellence. Foster a culture of innovation, agility, and creativity, enabling speed-to-market and high-impact storytelling at every level of the team. Stakeholder Engagement & Global Collaboration Act as a key strategic partner to NPD, Commercial, Creative, Education, and Communications leaders to align business and brand objectives. Lead collaboration with in-market marketing heads to co-develop locally optimized global campaigns. Manage global agency relationships to ensure creative, digital, and media execution is aligned with brand strategy and campaign goals. Serve as a senior advisor to the Executive Leadership Team, providing insight on marketing effectiveness, consumer trends, and brand health. Budget & Performance Management Own the global marketing budget, ensuring optimal investment across brand equity, performance marketing, and launch support. Monitor and report on marketing KPIs, campaign performance, and consumer impact-applying insights to continually refine strategy. Champion a results-driven culture with a strong focus on ROI, data-led decision-making, and innovation in marketing delivery. The Perfect Candidate 10+ years of senior marketing leadership in beauty, personal care, or lifestyle industries, with deep experience in product and campaign marketing. Proven track record in global brand-building and leading product launches across multiple regions, especially UK and US. Exceptional leadership experience managing multi-disciplinary global teams. Advanced understanding of beauty consumers, omni-channel dynamics, and digital-first strategy. Strong business and commercial acumen, with the ability to blend creativity and analytical thinking. Experience working closely with C-suite stakeholders and influencing at the highest levels. What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Communications Manager Department: Brand Creative Employment Type: Permanent - Full Time Location: Head Office, London Description The communications manager wiil work with the head of comms and director of comms to build and execute the brand's press office strategy. The role will include working on exciting and innovative brand activations, building trade press relations, implementing the brand's philanthropy & corporate sustainability strategy as well as supporting on consumer facing activations. What Will You Do? Support the Head of Communications to create the annual strategy for media, whilst working with the wider omni-channel marketing teams to amply activity across channels Secure strong and meaningful press coverage, both storytelling and product placement, in key publications to drive relevant noise for the brand Build and maintain strong press relationships across trade and consumer press Work with head of comms & director of comms to develop a thought leadership strategy to support the brand founders Proactively pitch the ELEMIS founders for relevant speaking opportunities Help with crisis management Lead on monitoring & reporting of all PR coverage, with support from Digital Communications Executive, such as monthly reports and post-activity recaps Work with the annual budget, alongside the head of comms, to ensure budgets are not exceeded Liaise with the local marketing teams on a daily/weekly basis to ensure plans are consistent across markets The Perfect Candidate: Minimum of five years' experience in beauty and lifestyle communications - including strong relationships with press, trade press and relevant communities Excellent and up-to-date understanding of the communications landscape, with knowledge of the beauty landscape Excellent written and verbal communication skills Strong attention to detail with a strategic mindset Experience in luxury skincare or beauty What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Jul 13, 2025
Full time
Communications Manager Department: Brand Creative Employment Type: Permanent - Full Time Location: Head Office, London Description The communications manager wiil work with the head of comms and director of comms to build and execute the brand's press office strategy. The role will include working on exciting and innovative brand activations, building trade press relations, implementing the brand's philanthropy & corporate sustainability strategy as well as supporting on consumer facing activations. What Will You Do? Support the Head of Communications to create the annual strategy for media, whilst working with the wider omni-channel marketing teams to amply activity across channels Secure strong and meaningful press coverage, both storytelling and product placement, in key publications to drive relevant noise for the brand Build and maintain strong press relationships across trade and consumer press Work with head of comms & director of comms to develop a thought leadership strategy to support the brand founders Proactively pitch the ELEMIS founders for relevant speaking opportunities Help with crisis management Lead on monitoring & reporting of all PR coverage, with support from Digital Communications Executive, such as monthly reports and post-activity recaps Work with the annual budget, alongside the head of comms, to ensure budgets are not exceeded Liaise with the local marketing teams on a daily/weekly basis to ensure plans are consistent across markets The Perfect Candidate: Minimum of five years' experience in beauty and lifestyle communications - including strong relationships with press, trade press and relevant communities Excellent and up-to-date understanding of the communications landscape, with knowledge of the beauty landscape Excellent written and verbal communication skills Strong attention to detail with a strategic mindset Experience in luxury skincare or beauty What We Offer You! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Retail Sales Manager - London Department: Retail Employment Type: Permanent - Full Time Location: All Brands, London Description We are looking for a dynamic and results-driven Retail Sales Manager to lead our London retail operations . As the driving force behind our brand's success in the capital, you will inspire and lead your team across multiple London locations to deliver outstanding results. With a passion for people and excellence, you will champion the customer experience, elevate store performance, and foster a culture of collaboration and growth. This is an exciting opportunity to make a real impact, ensuring our London stores shine and our brand thrives in one of the world's most competitive retail landscapes. If you're a strategic leader with a passion for retail, customer experience, and team development, we want you to be part of our journey in London ! Key Responsibilities Sales Performance & Strategy Drive sales performance across London stores, ensuring each location meets and exceeds revenue targets. Analyse sales data to identify trends, challenges, and opportunities specific to the London market, implementing insights to boost growth. Execute business initiatives to maximise in-store treatments and product sales, aligning with brand goals and retail partner expectations. Monitor KPIs such as conversion rates, average transaction value, and treatment bookings to optimise performance. Address underperformance with clear action plans, coaching, and development strategies tailored to London's fast-paced retail environment. People Leadership & Development Recruit, onboard, and train London-based store and treatment teams to deliver exceptional customer experiences. Conduct regular one-to-one performance reviews, providing feedback and clear development objectives. Lead talent and career development discussions, aligning team aspirations with business opportunities. Foster a culture of accountability, collaboration, and continuous improvement across all London locations. Partner with the People Business Partner to drive talent development initiatives, succession planning, and employee engagement in London. Talent & Succession Planning Identify and nurture top talent within the London region, creating opportunities for growth and career progression. Develop a strong succession plan to ensure leadership readiness across all London locations. Store Operations & Retail Partnerships Ensure all London locations meet brand standards in merchandising, treatments, and customer service. Build and maintain strong relationships with London-based retail partners to align on goals and in-store execution. Conduct regular store visits across the city to review operations, coach teams, and address challenges or opportunities. Oversee inventory levels to ensure product availability and smooth operation of retail and treatment services. Lead the successful execution of in-store events and activations, ensuring alignment with brand objectives and customer engagement. Treatment Expertise Champion our brand's treatment offerings, ensuring London teams are trained to deliver services to the highest standards. Monitor treatment bookings and performance, using customer feedback to enhance service quality. Collaborate with the education team to ensure treatment protocols are effectively implemented and consistently followed. Financial & Operational Accountability Manage budgets for London locations, balancing cost control with exceptional customer experience. Provide performance reports, including sales results, treatment uptake, and staffing metrics, to senior leadership. Identify opportunities to improve operational efficiency while maintaining high standards. Collaboration with Cross-Functional Teams Work closely with the education team to deliver impactful training that enhances product knowledge, treatment skills, and sales techniques. Partner with marketing to support London-based campaigns, promotions, and product launches that drive engagement and sales. Align with finance and operations teams to ensure compliance with budgets, policies, and procedures. Skills, Knowledge and Expertise Proven experience (3+ years) in multi-site retail management, preferably within skincare, beauty, or luxury sectors, ideally in London. Demonstrated ability to lead, inspire, and develop teams to achieve strong sales performance and deliver exceptional customer experiences. Strong understanding of London retail operations, including merchandising, treatments, and customer engagement. Results-driven mindset, with a proven track record of meeting or exceeding sales targets in a competitive market. Experience conducting performance reviews, career development discussions, and building talent pipelines. Excellent interpersonal and communication skills, with the ability to build lasting relationships with teams and retail partners. Strong organisational and problem-solving abilities, with a focus on operational efficiency. Flexibility to travel across London to support stores and teams. Benefits Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more!
Feb 20, 2025
Full time
Retail Sales Manager - London Department: Retail Employment Type: Permanent - Full Time Location: All Brands, London Description We are looking for a dynamic and results-driven Retail Sales Manager to lead our London retail operations . As the driving force behind our brand's success in the capital, you will inspire and lead your team across multiple London locations to deliver outstanding results. With a passion for people and excellence, you will champion the customer experience, elevate store performance, and foster a culture of collaboration and growth. This is an exciting opportunity to make a real impact, ensuring our London stores shine and our brand thrives in one of the world's most competitive retail landscapes. If you're a strategic leader with a passion for retail, customer experience, and team development, we want you to be part of our journey in London ! Key Responsibilities Sales Performance & Strategy Drive sales performance across London stores, ensuring each location meets and exceeds revenue targets. Analyse sales data to identify trends, challenges, and opportunities specific to the London market, implementing insights to boost growth. Execute business initiatives to maximise in-store treatments and product sales, aligning with brand goals and retail partner expectations. Monitor KPIs such as conversion rates, average transaction value, and treatment bookings to optimise performance. Address underperformance with clear action plans, coaching, and development strategies tailored to London's fast-paced retail environment. People Leadership & Development Recruit, onboard, and train London-based store and treatment teams to deliver exceptional customer experiences. Conduct regular one-to-one performance reviews, providing feedback and clear development objectives. Lead talent and career development discussions, aligning team aspirations with business opportunities. Foster a culture of accountability, collaboration, and continuous improvement across all London locations. Partner with the People Business Partner to drive talent development initiatives, succession planning, and employee engagement in London. Talent & Succession Planning Identify and nurture top talent within the London region, creating opportunities for growth and career progression. Develop a strong succession plan to ensure leadership readiness across all London locations. Store Operations & Retail Partnerships Ensure all London locations meet brand standards in merchandising, treatments, and customer service. Build and maintain strong relationships with London-based retail partners to align on goals and in-store execution. Conduct regular store visits across the city to review operations, coach teams, and address challenges or opportunities. Oversee inventory levels to ensure product availability and smooth operation of retail and treatment services. Lead the successful execution of in-store events and activations, ensuring alignment with brand objectives and customer engagement. Treatment Expertise Champion our brand's treatment offerings, ensuring London teams are trained to deliver services to the highest standards. Monitor treatment bookings and performance, using customer feedback to enhance service quality. Collaborate with the education team to ensure treatment protocols are effectively implemented and consistently followed. Financial & Operational Accountability Manage budgets for London locations, balancing cost control with exceptional customer experience. Provide performance reports, including sales results, treatment uptake, and staffing metrics, to senior leadership. Identify opportunities to improve operational efficiency while maintaining high standards. Collaboration with Cross-Functional Teams Work closely with the education team to deliver impactful training that enhances product knowledge, treatment skills, and sales techniques. Partner with marketing to support London-based campaigns, promotions, and product launches that drive engagement and sales. Align with finance and operations teams to ensure compliance with budgets, policies, and procedures. Skills, Knowledge and Expertise Proven experience (3+ years) in multi-site retail management, preferably within skincare, beauty, or luxury sectors, ideally in London. Demonstrated ability to lead, inspire, and develop teams to achieve strong sales performance and deliver exceptional customer experiences. Strong understanding of London retail operations, including merchandising, treatments, and customer engagement. Results-driven mindset, with a proven track record of meeting or exceeding sales targets in a competitive market. Experience conducting performance reviews, career development discussions, and building talent pipelines. Excellent interpersonal and communication skills, with the ability to build lasting relationships with teams and retail partners. Strong organisational and problem-solving abilities, with a focus on operational efficiency. Flexibility to travel across London to support stores and teams. Benefits Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more!
Global Senior Product Manager Department: Brand Marketing Employment Type: Fixed Term - Full Time Location: Head Office, London Description ELEMIS is seeking a strategic, analytical and creative Global Senior Product Manager to support the brand's product marketing vision and drive our position as a leader in the beauty industry. In this role, you will be responsible for supporting the development of global product marketing strategies, ensuring our products resonate and win with our clients in our diverse markets while staying true to our brand luxury positioning and identity. You will support the strategic framework for our product franchises and individual product positioning based on consumer insights, analytics and collaborating closely with the product development team to bring to life an authentic product innovation pipeline for achieving our ambitious targets. What You'll do: Global Product Strategy Drive global product marketing strategies, aligning product positioning and messaging to reflect our brand ethos, values, and goals. Contribute to the product lifecycle ideation, working closely with the Product development Team and drive launch, market entry, and expansion strategies across multiple global regions. Product Positioning & Messaging Craft and refine compelling product messaging and positioning to communicate our brand's unique value proposition, tailored to various regional and cultural contexts. Collaborate with internal teams (e.g., R&D, brand, digital, sales) to ensure cohesive product storytelling across all channels. Develop compelling presentations to effectively communicate the product proposition to support the regional teams to sell-in to markets. Support with building robust processes between global brand and regulatory teams to ensure we are pushing our messaging as far as we can legally. Consumer Insights & Market Research Drive in-depth consumer research, competitive analysis, and market trends to inform product development and positioning. Identify key insights to enhance product appeal, including consumer needs, behavioral drivers, and emerging beauty trends. Innovation & Portfolio Management Partner with the product development team to conceptualise and define new products and enhancements that align with market needs and consumer expectations. Manage a part of the product portfolio by overseeing launches, line extensions, and product retirements based on strategic goals. Performance Measurement & Optimization Develop and monitor KPIs to measure the impact of product marketing efforts, including product performance, brand engagement, and customer satisfaction. Use data and feedback to optimise ongoing strategies, ensuring continuous improvement and relevancy in the marketplace. Team Leadership & Development Lead, mentor and develop a Global Product Marketing Assistant, with skillsets across product marketing and core brand. The Perfect Candidate: 7+ years in global product marketing roles within beauty (ideally skincare and treatment) and luxury sectors with a proven track record in a leadership role. Proven success in creating and implementing product strategic positioning and proposition. Global Perspective: Demonstrated experience working in or with international markets, with an understanding of regional beauty trends, consumer behaviour, and cultural nuances. Analytical Mindset: Strong analytical and strategic thinking skills with experience in market research, data analysis, and consumer insights. Strong leadership, excellent communication and collaboration skills, with experience working cross-functionally in a fast-paced environment. Creativity & Innovation: Ability to identify and drive innovation in product marketing strategies, staying ahead of industry trends and consumer expectations. Communication: Exceptional written and verbal communication skills, with a talent for storytelling and translating complex concepts into clear, compelling and client-relevant narratives. Client-centric mindset with a passion for bringing to life authentic, impactful and relevant product propositions to engage and delight our target audience. Strong Adaptability and Flexibility: Ability to pivot and adapt to rapidly changing beauty trends, client preferences, and evolving business needs. What we offer you! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type
Feb 18, 2025
Full time
Global Senior Product Manager Department: Brand Marketing Employment Type: Fixed Term - Full Time Location: Head Office, London Description ELEMIS is seeking a strategic, analytical and creative Global Senior Product Manager to support the brand's product marketing vision and drive our position as a leader in the beauty industry. In this role, you will be responsible for supporting the development of global product marketing strategies, ensuring our products resonate and win with our clients in our diverse markets while staying true to our brand luxury positioning and identity. You will support the strategic framework for our product franchises and individual product positioning based on consumer insights, analytics and collaborating closely with the product development team to bring to life an authentic product innovation pipeline for achieving our ambitious targets. What You'll do: Global Product Strategy Drive global product marketing strategies, aligning product positioning and messaging to reflect our brand ethos, values, and goals. Contribute to the product lifecycle ideation, working closely with the Product development Team and drive launch, market entry, and expansion strategies across multiple global regions. Product Positioning & Messaging Craft and refine compelling product messaging and positioning to communicate our brand's unique value proposition, tailored to various regional and cultural contexts. Collaborate with internal teams (e.g., R&D, brand, digital, sales) to ensure cohesive product storytelling across all channels. Develop compelling presentations to effectively communicate the product proposition to support the regional teams to sell-in to markets. Support with building robust processes between global brand and regulatory teams to ensure we are pushing our messaging as far as we can legally. Consumer Insights & Market Research Drive in-depth consumer research, competitive analysis, and market trends to inform product development and positioning. Identify key insights to enhance product appeal, including consumer needs, behavioral drivers, and emerging beauty trends. Innovation & Portfolio Management Partner with the product development team to conceptualise and define new products and enhancements that align with market needs and consumer expectations. Manage a part of the product portfolio by overseeing launches, line extensions, and product retirements based on strategic goals. Performance Measurement & Optimization Develop and monitor KPIs to measure the impact of product marketing efforts, including product performance, brand engagement, and customer satisfaction. Use data and feedback to optimise ongoing strategies, ensuring continuous improvement and relevancy in the marketplace. Team Leadership & Development Lead, mentor and develop a Global Product Marketing Assistant, with skillsets across product marketing and core brand. The Perfect Candidate: 7+ years in global product marketing roles within beauty (ideally skincare and treatment) and luxury sectors with a proven track record in a leadership role. Proven success in creating and implementing product strategic positioning and proposition. Global Perspective: Demonstrated experience working in or with international markets, with an understanding of regional beauty trends, consumer behaviour, and cultural nuances. Analytical Mindset: Strong analytical and strategic thinking skills with experience in market research, data analysis, and consumer insights. Strong leadership, excellent communication and collaboration skills, with experience working cross-functionally in a fast-paced environment. Creativity & Innovation: Ability to identify and drive innovation in product marketing strategies, staying ahead of industry trends and consumer expectations. Communication: Exceptional written and verbal communication skills, with a talent for storytelling and translating complex concepts into clear, compelling and client-relevant narratives. Client-centric mindset with a passion for bringing to life authentic, impactful and relevant product propositions to engage and delight our target audience. Strong Adaptability and Flexibility: Ability to pivot and adapt to rapidly changing beauty trends, client preferences, and evolving business needs. What we offer you! Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more) Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more Generous Holiday Allowance, increasing with length of service Company Pension Scheme Bonus/Commission Scheme Healthcare Cash Plan (with Dental) Private Medical Insurance Employee Assistance Programme for all Associates and their families Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards Much, much more! Some benefit eligibility is based on length of service or contract type