Are you experienced in the administration of Defined Benefit schemes and projects and now looking to further develop your experience within a full-time project-based environment? If so, please read on! We are recruiting for a global leading financial services organisation who are heavily recruiting within their Data & De-risking Solutions division and are currently seeking a Project Lead. You will be responsible for managing the de-risking client relationship for high profile and escalated client projects, together with supporting the client director and acting as the central point of contact for guidance. Working with the client director to prepare costings for new or pipeline project work across the De-risking teams, you will be fully responsible for: Assessing and managing flagged risks in pension scheme data, which may impact on effective project delivery. Constantly reviewing processes to identify any opportunities/ideas for change and discuss these with your De-risking Operational Director. Assessing any budget risks and escalate promptly as appropriate with a clear explanation of the risks and proposed remedial action. Lead on high profile and escalated projects, ensuring that assigned project tasks are completed in line with timescales set out in the project plans or otherwise agreed with the client at the required level of quality. Agree appropriate requirements, deadlines and budgets with client directors for assigned projects. Attend project review meetings and project kick off calls, where required. Develop a flexible method of communication to support client reporting. With demonstratable adaptability and an innovative approach to problem solving, together with ability to build relationships based on honesty, respect and encouragement to achieve success, it is essential that you possess: Strong DB/DC pensions knowledge and experience. Relevant experience in leading client projects Ability to develop and implement processes and improvements Advanced process awareness Ability to solve problems Analytical aptitude The role is offered on a flexible hybrid working environment and can be based out of any of their UK based offices. Further information is available on application.
Mar 16, 2026
Full time
Are you experienced in the administration of Defined Benefit schemes and projects and now looking to further develop your experience within a full-time project-based environment? If so, please read on! We are recruiting for a global leading financial services organisation who are heavily recruiting within their Data & De-risking Solutions division and are currently seeking a Project Lead. You will be responsible for managing the de-risking client relationship for high profile and escalated client projects, together with supporting the client director and acting as the central point of contact for guidance. Working with the client director to prepare costings for new or pipeline project work across the De-risking teams, you will be fully responsible for: Assessing and managing flagged risks in pension scheme data, which may impact on effective project delivery. Constantly reviewing processes to identify any opportunities/ideas for change and discuss these with your De-risking Operational Director. Assessing any budget risks and escalate promptly as appropriate with a clear explanation of the risks and proposed remedial action. Lead on high profile and escalated projects, ensuring that assigned project tasks are completed in line with timescales set out in the project plans or otherwise agreed with the client at the required level of quality. Agree appropriate requirements, deadlines and budgets with client directors for assigned projects. Attend project review meetings and project kick off calls, where required. Develop a flexible method of communication to support client reporting. With demonstratable adaptability and an innovative approach to problem solving, together with ability to build relationships based on honesty, respect and encouragement to achieve success, it is essential that you possess: Strong DB/DC pensions knowledge and experience. Relevant experience in leading client projects Ability to develop and implement processes and improvements Advanced process awareness Ability to solve problems Analytical aptitude The role is offered on a flexible hybrid working environment and can be based out of any of their UK based offices. Further information is available on application.
We are recruiting for a global leading financial services pensions and employee benefits organisation who are committed to foster the growth and success of all, whilst investing heavily in learning and development and paving unique career paths. They are an organisation and employer never stands still, in a company culture that is agile and that will invest in your career development. Based out their London offices an offered on extremely flexible hybrid working, they now have a number of Senior Pension Administrators opporunities that will allow you to further develop your technical knowledge, while supporting their service delivery to one of their largest clients and the members. The roles will see you play an important part in: A variety of administration activities connected to the running of a pension scheme, including manual calculations, leavers, data changes, setting up benefits into payment and annual scheme updates Performing pensions calculations, with the support of your team, entering pensions data or answering enquiries Working as part of a team, collaborating to continuously improve processes and service to clients Possessing proven experience in pension's administration, with an emphasis on Defined Benefit arrangements and including manual calculations, you will be someone with who is numerate and comfortable working in a numbers based role, coupled with being organised and who is able to work and collaborate as part of a team Offering an excellent remuneration and benefits package and extremely flexible hybrid working, further information is available on application
Mar 16, 2026
Full time
We are recruiting for a global leading financial services pensions and employee benefits organisation who are committed to foster the growth and success of all, whilst investing heavily in learning and development and paving unique career paths. They are an organisation and employer never stands still, in a company culture that is agile and that will invest in your career development. Based out their London offices an offered on extremely flexible hybrid working, they now have a number of Senior Pension Administrators opporunities that will allow you to further develop your technical knowledge, while supporting their service delivery to one of their largest clients and the members. The roles will see you play an important part in: A variety of administration activities connected to the running of a pension scheme, including manual calculations, leavers, data changes, setting up benefits into payment and annual scheme updates Performing pensions calculations, with the support of your team, entering pensions data or answering enquiries Working as part of a team, collaborating to continuously improve processes and service to clients Possessing proven experience in pension's administration, with an emphasis on Defined Benefit arrangements and including manual calculations, you will be someone with who is numerate and comfortable working in a numbers based role, coupled with being organised and who is able to work and collaborate as part of a team Offering an excellent remuneration and benefits package and extremely flexible hybrid working, further information is available on application
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Mar 16, 2026
Full time
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Mar 16, 2026
Full time
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Mar 16, 2026
Full time
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
Mar 16, 2026
Full time
Join my clients expanding Teams as a Senior Pensions Administrator Are you a detail-oriented professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, team-oriented environment? Do you want to work in an extremely flexible hybrid environment? If so, we have exciting opportunities for you! Position: Senior Pensions Administrator Salary: Competitive + Benefits Type: Full-Time / Permanent / Flexible Hybrid Working About Them We are working with a trusted leader in the pensions industry, committed to providing outstanding solutions to their clients and ensuring financial security for their employees. With a reputation for excellence, they offer a supportive and inclusive workplace where your career can thrive. The Role As a Senior Pensions Administrator, you will be a key member of one of their growing dynamic teams, responsible for managing pension schemes with precision and care. Your role will involve: Administering pension schemes, predominantly and Defined Benefit (DB) arrangement. Administering ongoing scheme administration including manual calculations, transfers, contribution, projects and payments etc. Maintaining accurate records and managing scheme updates. Communicating effectively with clients, members, and stakeholders. Ensuring compliance with regulatory requirements and deadlines. Supporting the wider team with project work and initiatives. What they are looking for They are seeking a motivated individual with the following qualities: Previous experience in Defined Benefit pension administration and including manual calculations Strong numeracy and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Familiarity with pensions legislation and systems (desirable but not essential). A proactive attitude and willingness to learn. Why join them? They value their employees and offer: A competitive salary and benefits package. Ongoing career opportunities for professional growth and development. A supportive, team-oriented culture. Flexible working arrangements to support work-life balance.
I am working with a leading employer in the financial services sector who have a reputation for challenging existing thinking on pensions, benefits and investment advice. As an organisation they have grown consistently over the last couple of years in terms of new business acquisitions and new business wins. As they grow and evolve further, they are now seeking additional Senior Pension Project Analyst in a number of their offices. All these roles are offered on a hybrid working basis. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio day-to-day administration responsibilities and these roles have been designed to help the business quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation, where responsibilities can include Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. The client is firstly looking for a technical administration specialist rather than someone from a project or client management background, where you be expected to deliver projects rather than manage resources, therefore, they are ideally looking for someone with experience of delivering administration projects rather than managing projects. Additionally it is essential that you possess strong technical background and demonstrable experience in delivering administration services to Defined Benefit schemes, and will now be looking to further develop your experience and career within a full time pensions project based role Offering an exceptional basic salary (dependent on level of experience) and a highly attractive benefits package, further details are available on application.
Mar 16, 2026
Full time
I am working with a leading employer in the financial services sector who have a reputation for challenging existing thinking on pensions, benefits and investment advice. As an organisation they have grown consistently over the last couple of years in terms of new business acquisitions and new business wins. As they grow and evolve further, they are now seeking additional Senior Pension Project Analyst in a number of their offices. All these roles are offered on a hybrid working basis. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio day-to-day administration responsibilities and these roles have been designed to help the business quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation, where responsibilities can include Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. The client is firstly looking for a technical administration specialist rather than someone from a project or client management background, where you be expected to deliver projects rather than manage resources, therefore, they are ideally looking for someone with experience of delivering administration projects rather than managing projects. Additionally it is essential that you possess strong technical background and demonstrable experience in delivering administration services to Defined Benefit schemes, and will now be looking to further develop your experience and career within a full time pensions project based role Offering an exceptional basic salary (dependent on level of experience) and a highly attractive benefits package, further details are available on application.
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? They are now seeking some additional Complaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying trends, and improving resolution at the first point of contact. You will focus on investigating complaints, providing insight through complaints packs, and driving improvements in customer service processes across the business. Specific responsibilities will include: Acting as the first point of contact for customer complaints, ensuring they are handled efficiently and professionally to maximise resolution at first contact. Conduct fully in-depth investigations into customer complaints, identifying root causes, and drafting comprehensive responses to ensure a fair and consistent approach. Developing and maintaining complaints packs that highlight key trends, recurring issues, and areas for service improvement Performing quality checks on complaint resolutions and customer interactions to ensure adherence to company standards and regulatory guidelines. Provide feedback and coaching to Customer Service teams to enhance complaint handling skills and reduce repeat issues. Lead engagement meetings/share best practise with other departments to improve complaint resolution at 1st point of contact. These are excellent career opportunities for those who are passionate about improving customer satisfaction through effective complaints management and service improvements It is essential that you possess proven experience in customer service with a strong focus on complaints handling and resolution, gained either in the financial services, banking and insurance or even someone who might have dealt with PPI/Car type claims You will be detailed orientated with strong analytical skills (experience in reporting and identifying trends from customer data would be useful), coupled with excellent written and verbal communication skills, be able to identify vulnerability and adapt to different needs and ensure clear and professional complaint responses. Offering an excellent remuneration and benefits package that includes an annualbonus, pension, generous holiday entitlement, hybrid working (after probationary period), free parking, free parking and various social events throughout the year, further information is available on application.
Mar 10, 2026
Full time
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? They are now seeking some additional Complaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying trends, and improving resolution at the first point of contact. You will focus on investigating complaints, providing insight through complaints packs, and driving improvements in customer service processes across the business. Specific responsibilities will include: Acting as the first point of contact for customer complaints, ensuring they are handled efficiently and professionally to maximise resolution at first contact. Conduct fully in-depth investigations into customer complaints, identifying root causes, and drafting comprehensive responses to ensure a fair and consistent approach. Developing and maintaining complaints packs that highlight key trends, recurring issues, and areas for service improvement Performing quality checks on complaint resolutions and customer interactions to ensure adherence to company standards and regulatory guidelines. Provide feedback and coaching to Customer Service teams to enhance complaint handling skills and reduce repeat issues. Lead engagement meetings/share best practise with other departments to improve complaint resolution at 1st point of contact. These are excellent career opportunities for those who are passionate about improving customer satisfaction through effective complaints management and service improvements It is essential that you possess proven experience in customer service with a strong focus on complaints handling and resolution, gained either in the financial services, banking and insurance or even someone who might have dealt with PPI/Car type claims You will be detailed orientated with strong analytical skills (experience in reporting and identifying trends from customer data would be useful), coupled with excellent written and verbal communication skills, be able to identify vulnerability and adapt to different needs and ensure clear and professional complaint responses. Offering an excellent remuneration and benefits package that includes an annualbonus, pension, generous holiday entitlement, hybrid working (after probationary period), free parking, free parking and various social events throughout the year, further information is available on application.
