Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! The senior network architect is responsible for strategy planning, development, architecture design, evolution and life cycle of network related architectures and services across a particular region. The role also involves project management of network and architecture related projects across the region, participation in global project design and delivery, level three support, escalation support and cross collaboration with other technology and business teams. Your role: Design, configure and manage the deployment of: o Cisco Catalyst switches, 2960X, 4500X, 9000 series o Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems o Deploying QoS to support IP Telephony o Cisco 2504, 3504, 5000 series and mobility express wireless controllers o Wireless deployment planning and site surveys o Riverbed Steelhead WAN optimizers and cloud Steelhead appliances o Dynamic and static routing protocols including EBGP and IBGP o DNS and IOS DHCP server configuration o In depth knowledge of TCP/IP o Ability to use packet capture utilities, WireShark o Manage the installation and deployment of CPE devices delivered by managed WAN providers o MPLS and IPSEC WAN technologies o Remote access VPN o Lead troubleshooting and management of level 3 support incidents and escalations Collaborate with business teams to determine and document business requirements of new and upcoming projects Translate business requirements into a technical high-level design Complete low-level designs, documentation and configurations, and provide budget guidance for project infrastructure Project manage and support infrastructure installation, configuration, testing and handover to support teams Collaborate with cross functional internal teams, partners and vendors to ensure infrastructure and services are delivered and operational in required timelines, whilst ensuring proper processes are followed, and security and budget controls are adhered to Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors Identify process improvement opportunities Identify, research, and evaluate emerging technologies and solutions Assist in the design, planning and delivery of global enterprise projects Other duties as assigned Your profile: Experience in network engineering, design and support roles CCNP Routing and Switching certified or equivalent experience Cisco Wireless, Security and Voice certifications desirable Vendor management of wide area network and telecommunication providers Experience of deploying and managing Riverbed WAN optimization solutions Experience of cloud interconnect and cloud networking technologies Deep understanding and experience in designing, configuring, installing and supporting Cisco routers, switches, wireless LAN controllers, wireless access points, firewalls and voice technologies Project Team Lead experience Functional knowledge of server technologies Proven experience identifying solutions for complex problems in enterprise environments Excellent analytical and problem-solving skills Strong desire to operate as a self-starter and be comfortable working in a fast-paced environment Superb speaking, writing and influencing skills are required as the opportunity to present verbally or in written form to IT and business leadership is frequent Proven ability to identify and develop clear and understandable network infrastructure strategic views from high-level business objectives and technology constraints Strong technical knowledge and confidence in communicating with highly technical audiences Proven ability to pull a diverse group of individuals with different goals together and facilitate productive discussions driving towards results Strong business acumen to quickly learn new business processes and understand how information security needs to support the business in achieving revenue and profit goals Superior communication and collaboration skills, ability to explain complex concepts in plain language and graphics BS or BA Degree in relevant field and 8-10 years relevant experience We offer variety of benefits additionally to competitive salary Req ID : R-14159 Job Family Group : Information Technology Job Family : IT Network Planning EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Jun 26, 2025
Full time
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! The senior network architect is responsible for strategy planning, development, architecture design, evolution and life cycle of network related architectures and services across a particular region. The role also involves project management of network and architecture related projects across the region, participation in global project design and delivery, level three support, escalation support and cross collaboration with other technology and business teams. Your role: Design, configure and manage the deployment of: o Cisco Catalyst switches, 2960X, 4500X, 9000 series o Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems o Deploying QoS to support IP Telephony o Cisco 2504, 3504, 5000 series and mobility express wireless controllers o Wireless deployment planning and site surveys o Riverbed Steelhead WAN optimizers and cloud Steelhead appliances o Dynamic and static routing protocols including EBGP and IBGP o DNS and IOS DHCP server configuration o In depth knowledge of TCP/IP o Ability to use packet capture utilities, WireShark o Manage the installation and deployment of CPE devices delivered by managed WAN providers o MPLS and IPSEC WAN technologies o Remote access VPN o Lead troubleshooting and management of level 3 support incidents and escalations Collaborate with business teams to determine and document business requirements of new and upcoming projects Translate business requirements into a technical high-level design Complete low-level designs, documentation and configurations, and provide budget guidance for project infrastructure Project manage and support infrastructure installation, configuration, testing and handover to support teams Collaborate with cross functional internal teams, partners and vendors to ensure infrastructure and services are delivered and operational in required timelines, whilst ensuring proper processes are followed, and security and budget controls are adhered to Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors Identify process improvement opportunities Identify, research, and evaluate emerging technologies and solutions Assist in the design, planning and delivery of global enterprise projects Other duties as assigned Your profile: Experience in network engineering, design and support roles CCNP Routing and Switching certified or equivalent experience Cisco Wireless, Security and Voice certifications desirable Vendor management of wide area network and telecommunication providers Experience of deploying and managing Riverbed WAN optimization solutions Experience of cloud interconnect and cloud networking technologies Deep understanding and experience in designing, configuring, installing and supporting Cisco routers, switches, wireless LAN controllers, wireless access points, firewalls and voice technologies Project Team Lead experience Functional knowledge of server technologies Proven experience identifying solutions for complex problems in enterprise environments Excellent analytical and problem-solving skills Strong desire to operate as a self-starter and be comfortable working in a fast-paced environment Superb speaking, writing and influencing skills are required as the opportunity to present verbally or in written form to IT and business leadership is frequent Proven ability to identify and develop clear and understandable network infrastructure strategic views from high-level business objectives and technology constraints Strong technical knowledge and confidence in communicating with highly technical audiences Proven ability to pull a diverse group of individuals with different goals together and facilitate productive discussions driving towards results Strong business acumen to quickly learn new business processes and understand how information security needs to support the business in achieving revenue and profit goals Superior communication and collaboration skills, ability to explain complex concepts in plain language and graphics BS or BA Degree in relevant field and 8-10 years relevant experience We offer variety of benefits additionally to competitive salary Req ID : R-14159 Job Family Group : Information Technology Job Family : IT Network Planning EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, power, water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for a Repair Service Coordinator. The role of the Repair Service Coordinator is to be the primary contact for repair and service activities. While working with the QRC Operations Team, the Planner is to execute the commercial functions to communicate with customers and meet the customer's needs. Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair / service and Turn around jobs. Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting visitors as necessary. Travel requirements are around 30%. This job occasionally requires work near moving mechanical machines and parts. Your Role: Prepare professional quotations for repair and service all Flowserve customers. This will involve having an enterprise mindset and working with multiple groups within Flowserve to accomplish this task. Provide timely responsiveness to all viable service and repair quotation opportunities. Manage the review of all service and repair orders for completeness and correctness and assist in resolving any issues to ensure proper order entry Proper order entry to include clean Order Transfer files that are provided to Planning in the agreed upon time frame Coordinate with the Commercial Operations Team on the approval of commercial terms of purchase orders and/or contracts including Sales Approval Process generation and approval along with the resolution of any respective terms and conditions issues, based on Flowserve guidelines Work closely with our Outside Sales organization to enhance our communication, Repair pursuit, collaboration and overall selling efforts Communicate with customers on a daily basis in regard to the repair and field services that are in-house. In addition, provide reports as necessary. Prepare as-found condition reports for equipment based on feedback that the assessing technician provides. Coordinate with internal stakeholders to ensure proper documentation and quotation details are covered. Comply with Flowserve goals, objectives and policies In QRC locations where a Turnaround Support Project Manager does not exist, the Planner will be called upon to SUPPORT the efforts of gathering data, doing valve research, assisting with service and repair estimates, etc. This work is intended to support the lead person that is coordinating the turnaround efforts at the QRC. Travel to customer sites for any site inspection or survey. Coordination with Field service team and QRC Operations team is required Training customers in maintenance and servicing as necessary with close coordination with Training division Clarification of warranty claims and support factories to create better Customer experience Your Profile: Minimum of an Associates Degree from a college or technical school; or 3-4 years with related customer service experience and/or training for a service position; or equivalent combination of education and experience. Preferably professional experience in Automated valve technology and service Experience in offer preparation and processing Good English language skills, both written and spoken, Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers Detail oriented with strong interpersonal and organizational skills Willingness to work over-time as required Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role Oracle experience is not required but preferred Working ERP knowledge is beneficial Valve and Actuation shop experience is beneficial What we offer you: An unique opportunity and the next step in your Flowserve career A nice workplace where everyone collaborates and respects each other An employer that takes care of your safety and your career Annual Incentive Plan (2.5% for most -depends on role) Pension Contribution Scheme 4 or 5% matched Life insurance Cycle to Work Programme Medical Cover (Medicaid Cash Plan/ Managers BUPA) Vouchers for eye tests and glasses Benefits Hub Flu Vaccine Voucher Employee Assistance Programme & We Care Free onsite parking Req ID : R-13103 Job Family Group : Sales Job Family : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Jun 26, 2025
Full time
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, power, water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for a Repair Service Coordinator. The role of the Repair Service Coordinator is to be the primary contact for repair and service activities. While working with the QRC Operations Team, the Planner is to execute the commercial functions to communicate with customers and meet the customer's needs. Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair / service and Turn around jobs. Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting visitors as necessary. Travel requirements are around 30%. This job occasionally requires work near moving mechanical machines and parts. Your Role: Prepare professional quotations for repair and service all Flowserve customers. This will involve having an enterprise mindset and working with multiple groups within Flowserve to accomplish this task. Provide timely responsiveness to all viable service and repair quotation opportunities. Manage the review of all service and repair orders for completeness and correctness and assist in resolving any issues to ensure proper order entry Proper order entry to include clean Order Transfer files that are provided to Planning in the agreed upon time frame Coordinate with the Commercial Operations Team on the approval of commercial terms of purchase orders and/or contracts including Sales Approval Process generation and approval along with the resolution of any respective terms and conditions issues, based on Flowserve guidelines Work closely with our Outside Sales organization to enhance our communication, Repair pursuit, collaboration and overall selling efforts Communicate with customers on a daily basis in regard to the repair and field services that are in-house. In addition, provide reports as necessary. Prepare as-found condition reports for equipment based on feedback that the assessing technician provides. Coordinate with internal stakeholders to ensure proper documentation and quotation details are covered. Comply with Flowserve goals, objectives and policies In QRC locations where a Turnaround Support Project Manager does not exist, the Planner will be called upon to SUPPORT the efforts of gathering data, doing valve research, assisting with service and repair estimates, etc. This work is intended to support the lead person that is coordinating the turnaround efforts at the QRC. Travel to customer sites for any site inspection or survey. Coordination with Field service team and QRC Operations team is required Training customers in maintenance and servicing as necessary with close coordination with Training division Clarification of warranty claims and support factories to create better Customer experience Your Profile: Minimum of an Associates Degree from a college or technical school; or 3-4 years with related customer service experience and/or training for a service position; or equivalent combination of education and experience. Preferably professional experience in Automated valve technology and service Experience in offer preparation and processing Good English language skills, both written and spoken, Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers Detail oriented with strong interpersonal and organizational skills Willingness to work over-time as required Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role Oracle experience is not required but preferred Working ERP knowledge is beneficial Valve and Actuation shop experience is beneficial What we offer you: An unique opportunity and the next step in your Flowserve career A nice workplace where everyone collaborates and respects each other An employer that takes care of your safety and your career Annual Incentive Plan (2.5% for most -depends on role) Pension Contribution Scheme 4 or 5% matched Life insurance Cycle to Work Programme Medical Cover (Medicaid Cash Plan/ Managers BUPA) Vouchers for eye tests and glasses Benefits Hub Flu Vaccine Voucher Employee Assistance Programme & We Care Free onsite parking Req ID : R-13103 Job Family Group : Sales Job Family : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, power, water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for a Repair Service Coordinator. The role of the Repair Service Coordinator is to be the primary contact for repair and service activities. While working with the QRC Operations Team, the Planner is to execute the commercial functions to communicate with customers and meet the customer's needs. Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair / service and Turn around jobs. Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting visitors as necessary. Travel requirements are around 30%. This job occasionally requires work near moving mechanical machines and parts. Your Role: Prepare professional quotations for repair and service all Flowserve customers. This will involve having an enterprise mindset and working with multiple groups within Flowserve to accomplish this task. Provide timely responsiveness to all viable service and repair quotation opportunities. Manage the review of all service and repair orders for completeness and correctness and assist in resolving any issues to ensure proper order entry Proper order entry to include clean Order Transfer files that are provided to Planning in the agreed upon time frame Coordinate with the Commercial Operations Team on the approval of commercial terms of purchase orders and/or contracts including Sales Approval Process generation and approval along with the resolution of any respective terms and conditions issues, based on Flowserve guidelines Work closely with our Outside Sales organization to enhance our communication, Repair pursuit, collaboration and overall selling efforts Communicate with customers on a daily basis in regard to the repair and field services that are in-house. In addition, provide reports as necessary. Prepare as-found condition reports for equipment based on feedback that the assessing technician provides. Coordinate with internal stakeholders to ensure proper documentation and quotation details are covered. Comply with Flowserve goals, objectives and policies In QRC locations where a Turnaround Support Project Manager does not exist, the Planner will be called upon to SUPPORT the efforts of gathering data, doing valve research, assisting with service and repair estimates, etc. This work is intended to support the lead person that is coordinating the turnaround efforts at the QRC. Travel to customer sites for any site inspection or survey. Coordination with Field service team and QRC Operations team is required Training customers in maintenance and servicing as necessary with close coordination with Training division Clarification of warranty claims and support factories to create better Customer experience Your Profile: Minimum of an Associates Degree from a college or technical school; or 3-4 years with related customer service experience and/or training for a service position; or equivalent combination of education and experience. Preferably professional experience in Automated valve technology and service Experience in offer preparation and processing Good English language skills, both written and spoken, Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers Detail oriented with strong interpersonal and organizational skills Willingness to work over-time as required Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role Oracle experience is not required but preferred Working ERP knowledge is beneficial Valve and Actuation shop experience is beneficial What we offer you: An unique opportunity and the next step in your Flowserve career A nice workplace where everyone collaborates and respects each other An employer that takes care of your safety and your career Annual Incentive Plan (2.5% for most -depends on role) Pension Contribution Scheme 4 or 5% matched Life insurance Cycle to Work Programme Medical Cover (Medicaid Cash Plan/ Managers BUPA) Vouchers for eye tests and glasses Benefits Hub Flu Vaccine Voucher Employee Assistance Programme & We Care Free onsite parking Req ID : R-13103 Job Family Group : Sales Job Family : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Jun 26, 2025
Full time
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, power, water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for a Repair Service Coordinator. The role of the Repair Service Coordinator is to be the primary contact for repair and service activities. While working with the QRC Operations Team, the Planner is to execute the commercial functions to communicate with customers and meet the customer's needs. Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair / service and Turn around jobs. Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting visitors as necessary. Travel requirements are around 30%. This job occasionally requires work near moving mechanical machines and parts. Your Role: Prepare professional quotations for repair and service all Flowserve customers. This will involve having an enterprise mindset and working with multiple groups within Flowserve to accomplish this task. Provide timely responsiveness to all viable service and repair quotation opportunities. Manage the review of all service and repair orders for completeness and correctness and assist in resolving any issues to ensure proper order entry Proper order entry to include clean Order Transfer files that are provided to Planning in the agreed upon time frame Coordinate with the Commercial Operations Team on the approval of commercial terms of purchase orders and/or contracts including Sales Approval Process generation and approval along with the resolution of any respective terms and conditions issues, based on Flowserve guidelines Work closely with our Outside Sales organization to enhance our communication, Repair pursuit, collaboration and overall selling efforts Communicate with customers on a daily basis in regard to the repair and field services that are in-house. In addition, provide reports as necessary. Prepare as-found condition reports for equipment based on feedback that the assessing technician provides. Coordinate with internal stakeholders to ensure proper documentation and quotation details are covered. Comply with Flowserve goals, objectives and policies In QRC locations where a Turnaround Support Project Manager does not exist, the Planner will be called upon to SUPPORT the efforts of gathering data, doing valve research, assisting with service and repair estimates, etc. This work is intended to support the lead person that is coordinating the turnaround efforts at the QRC. Travel to customer sites for any site inspection or survey. Coordination with Field service team and QRC Operations team is required Training customers in maintenance and servicing as necessary with close coordination with Training division Clarification of warranty claims and support factories to create better Customer experience Your Profile: Minimum of an Associates Degree from a college or technical school; or 3-4 years with related customer service experience and/or training for a service position; or equivalent combination of education and experience. Preferably professional experience in Automated valve technology and service Experience in offer preparation and processing Good English language skills, both written and spoken, Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers Detail oriented with strong interpersonal and organizational skills Willingness to work over-time as required Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role Oracle experience is not required but preferred Working ERP knowledge is beneficial Valve and Actuation shop experience is beneficial What we offer you: An unique opportunity and the next step in your Flowserve career A nice workplace where everyone collaborates and respects each other An employer that takes care of your safety and your career Annual Incentive Plan (2.5% for most -depends on role) Pension Contribution Scheme 4 or 5% matched Life insurance Cycle to Work Programme Medical Cover (Medicaid Cash Plan/ Managers BUPA) Vouchers for eye tests and glasses Benefits Hub Flu Vaccine Voucher Employee Assistance Programme & We Care Free onsite parking Req ID : R-13103 Job Family Group : Sales Job Family : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! The senior network architect is responsible for strategy planning, development, architecture design, evolution and life cycle of network related architectures and services across a particular region. The role also involves project management of network and architecture related projects across the region, participation in global project design and delivery, level three support, escalation support and cross collaboration with other technology and business teams. Your role: Design, configure and manage the deployment of: o Cisco Catalyst switches, 2960X, 4500X, 9000 series o Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems o Deploying QoS to support IP Telephony o Cisco 2504, 3504, 5000 series and mobility express wireless controllers o Wireless deployment planning and site surveys o Riverbed Steelhead WAN optimizers and cloud Steelhead appliances o Dynamic and static routing protocols including EBGP and IBGP o DNS and IOS DHCP server configuration o In depth knowledge of TCP/IP o Ability to use packet capture utilities, WireShark o Manage the installation and deployment of CPE devices delivered by managed WAN providers o MPLS and IPSEC WAN technologies o Remote access VPN o Lead troubleshooting and management of level 3 support incidents and escalations Collaborate with business teams to determine and document business requirements of new and upcoming projects Translate business requirements into a technical high-level design Complete low-level designs, documentation and configurations, and provide budget guidance for project infrastructure Project manage and support infrastructure installation, configuration, testing and handover to support teams Collaborate with cross functional internal teams, partners and vendors to ensure infrastructure and services are delivered and operational in required timelines, whilst ensuring proper processes are followed, and security and budget controls are adhered to Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors Identify process improvement opportunities Identify, research, and evaluate emerging technologies and solutions Assist in the design, planning and delivery of global enterprise projects Other duties as assigned Your profile: Experience in network engineering, design and support roles CCNP Routing and Switching certified or equivalent experience Cisco Wireless, Security and Voice certifications desirable Vendor management of wide area network and telecommunication providers Experience of deploying and managing Riverbed WAN optimization solutions Experience of cloud interconnect and cloud networking technologies Deep understanding and experience in designing, configuring, installing and supporting Cisco routers, switches, wireless LAN controllers, wireless access points, firewalls and voice technologies Project Team Lead experience Functional knowledge of server technologies Proven experience identifying solutions for complex problems in enterprise environments Excellent analytical and problem-solving skills Strong desire to operate as a self-starter and be comfortable working in a fast-paced environment Superb speaking, writing and influencing skills are required as the opportunity to present verbally or in written form to IT and business leadership is frequent Proven ability to identify and develop clear and understandable network infrastructure strategic views from high-level business objectives and technology constraints Strong technical knowledge and confidence in communicating with highly technical audiences Proven ability to pull a diverse group of individuals with different goals together and facilitate productive discussions driving towards results Strong business acumen to quickly learn new business processes and understand how information security needs to support the business in achieving revenue and profit goals Superior communication and collaboration skills, ability to explain complex concepts in plain language and graphics BS or BA Degree in relevant field and 8-10 years relevant experience We offer variety of benefits additionally to competitive salary Req ID : R-14159 Job Family Group : Information Technology Job Family : IT Network Planning EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Jun 26, 2025
Full time
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! The senior network architect is responsible for strategy planning, development, architecture design, evolution and life cycle of network related architectures and services across a particular region. The role also involves project management of network and architecture related projects across the region, participation in global project design and delivery, level three support, escalation support and cross collaboration with other technology and business teams. Your role: Design, configure and manage the deployment of: o Cisco Catalyst switches, 2960X, 4500X, 9000 series o Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems o Deploying QoS to support IP Telephony o Cisco 2504, 3504, 5000 series and mobility express wireless controllers o Wireless deployment planning and site surveys o Riverbed Steelhead WAN optimizers and cloud Steelhead appliances o Dynamic and static routing protocols including EBGP and IBGP o DNS and IOS DHCP server configuration o In depth knowledge of TCP/IP o Ability to use packet capture utilities, WireShark o Manage the installation and deployment of CPE devices delivered by managed WAN providers o MPLS and IPSEC WAN technologies o Remote access VPN o Lead troubleshooting and management of level 3 support incidents and escalations Collaborate with business teams to determine and document business requirements of new and upcoming projects Translate business requirements into a technical high-level design Complete low-level designs, documentation and configurations, and provide budget guidance for project infrastructure Project manage and support infrastructure installation, configuration, testing and handover to support teams Collaborate with cross functional internal teams, partners and vendors to ensure infrastructure and services are delivered and operational in required timelines, whilst ensuring proper processes are followed, and security and budget controls are adhered to Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors Identify process improvement opportunities Identify, research, and evaluate emerging technologies and solutions Assist in the design, planning and delivery of global enterprise projects Other duties as assigned Your profile: Experience in network engineering, design and support roles CCNP Routing and Switching certified or equivalent experience Cisco Wireless, Security and Voice certifications desirable Vendor management of wide area network and telecommunication providers Experience of deploying and managing Riverbed WAN optimization solutions Experience of cloud interconnect and cloud networking technologies Deep understanding and experience in designing, configuring, installing and supporting Cisco routers, switches, wireless LAN controllers, wireless access points, firewalls and voice technologies Project Team Lead experience Functional knowledge of server technologies Proven experience identifying solutions for complex problems in enterprise environments Excellent analytical and problem-solving skills Strong desire to operate as a self-starter and be comfortable working in a fast-paced environment Superb speaking, writing and influencing skills are required as the opportunity to present verbally or in written form to IT and business leadership is frequent Proven ability to identify and develop clear and understandable network infrastructure strategic views from high-level business objectives and technology constraints Strong technical knowledge and confidence in communicating with highly technical audiences Proven ability to pull a diverse group of individuals with different goals together and facilitate productive discussions driving towards results Strong business acumen to quickly learn new business processes and understand how information security needs to support the business in achieving revenue and profit goals Superior communication and collaboration skills, ability to explain complex concepts in plain language and graphics BS or BA Degree in relevant field and 8-10 years relevant experience We offer variety of benefits additionally to competitive salary Req ID : R-14159 Job Family Group : Information Technology Job Family : IT Network Planning EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.