The Role At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well," and we rely on our specialist teams to achieve this. We are currently seeking a Supervisor to work at one of our City Cluster locations in London. This is a 40-hour contract. Candidates must be flexible to work weekdays and weekends. What you will be doing The Supervisor plays a key role in the store's leadership, coaching and motivating the sales team to exceed targets, maximize KPIs, and deliver excellent customer service. You will foster a professional and enjoyable store environment, promote a winning mentality in service and sales, and lead by example. You should be knowledgeable about CT products, customer service, and selling techniques, and will be responsible for training staff and encouraging the use of training tools. You will also assist with operational, compliance, and administrative tasks to ensure smooth store operations, adhering to company policies, health and safety guidelines, and security procedures. What we are looking for Applicants should have previous experience in retail at a Supervisor or Key Holder level. A passion for customer service and a proven ability to deliver strong sales are essential. We value alignment with our 3 BE's: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST." We seek proactive, hardworking individuals who thrive in a collaborative environment and are driven to create positive change. What you can expect from us: In addition to core benefits, UK retail colleagues receive: Excellent bonus scheme paid quarterly when targets are met. Uniform allowance refreshed every 6 months. Support for commuting, including cycle-to-work schemes, relocation packages, and season ticket loans for London stores. A fun fund for parties, treats, social activities, and team events. Professional development through The Tyrwhitt Academy, including product knowledge, customer service training, and apprenticeship qualifications. Who we are Founded over three decades ago by Nicholas Charles Tyrwhitt Wheeler, our mission is to provide high-quality, affordable shirts for all men, regardless of size or budget. While renowned for shirts, we now offer complete wardrobe solutions for various occasions. Our flagship store is on London's Jermyn Street. Our headquarters is in London Bridge, with offices in Manhattan, Milton Keynes, and other locations supporting our global presence. We are committed to sustainability, ethical practices, and giving back to the community. We strive to improve our social and environmental impact continually. 'I am Proud and Free to be me!' Our diverse, passionate team embodies our core beliefs: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST."
Jul 06, 2025
Full time
The Role At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well," and we rely on our specialist teams to achieve this. We are currently seeking a Supervisor to work at one of our City Cluster locations in London. This is a 40-hour contract. Candidates must be flexible to work weekdays and weekends. What you will be doing The Supervisor plays a key role in the store's leadership, coaching and motivating the sales team to exceed targets, maximize KPIs, and deliver excellent customer service. You will foster a professional and enjoyable store environment, promote a winning mentality in service and sales, and lead by example. You should be knowledgeable about CT products, customer service, and selling techniques, and will be responsible for training staff and encouraging the use of training tools. You will also assist with operational, compliance, and administrative tasks to ensure smooth store operations, adhering to company policies, health and safety guidelines, and security procedures. What we are looking for Applicants should have previous experience in retail at a Supervisor or Key Holder level. A passion for customer service and a proven ability to deliver strong sales are essential. We value alignment with our 3 BE's: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST." We seek proactive, hardworking individuals who thrive in a collaborative environment and are driven to create positive change. What you can expect from us: In addition to core benefits, UK retail colleagues receive: Excellent bonus scheme paid quarterly when targets are met. Uniform allowance refreshed every 6 months. Support for commuting, including cycle-to-work schemes, relocation packages, and season ticket loans for London stores. A fun fund for parties, treats, social activities, and team events. Professional development through The Tyrwhitt Academy, including product knowledge, customer service training, and apprenticeship qualifications. Who we are Founded over three decades ago by Nicholas Charles Tyrwhitt Wheeler, our mission is to provide high-quality, affordable shirts for all men, regardless of size or budget. While renowned for shirts, we now offer complete wardrobe solutions for various occasions. Our flagship store is on London's Jermyn Street. Our headquarters is in London Bridge, with offices in Manhattan, Milton Keynes, and other locations supporting our global presence. We are committed to sustainability, ethical practices, and giving back to the community. We strive to improve our social and environmental impact continually. 'I am Proud and Free to be me!' Our diverse, passionate team embodies our core beliefs: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST."
The Role At Charles Tyrwhitt, our purpose is to Make it easy for men to dress well and we can't do that without our specialist teams. This time, we're on the lookout for an Assistant Store Manager to work with Valentina and the Team in our Southampton store. What you will be doing The Assistant Manager role is a key function in the store's leadership structure, and the main objective is to influence and exceed sales targets, maximise KPI goals, ensure excellent customer service experience, and drive the operational metrics of the store. You'll lead and work alongside the sales team to identify and exceed sales opportunities and targets, whilst recognising and coaching great performance. You will also build lasting relationships and connections with customers, manage customer appointments (including corporate clients and wedding parties), and manage customer feedback with the Store Manager. Strong selling skills and product knowledge is key in how we deliver a high level of customer service, so the Assistant Manager will train the team on CT's service and selling standards and will encourage the sales team to utilise all store and business training tools, which include commercial reports, VM directives and courses on the Tyrwhitt Academy, so that all colleagues can be the best that they can be. The Assistant Manager will influence a great culture within the store team, ensuring a professional and enjoyable store atmosphere for both the sales team and customers, with a solution-led approach. Aside from these responsibilities, the Assistant Manager will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance. What we are looking for This role specifically requires: Previous retail management experience Proven ability to lead, inspire and motivate others to achieve and work to very high standards Coaching and leadership skills Highly commercial with strong analytical skills Stock management and loss prevention experience Knowledge of understanding systems with a good understanding of Microsoft Office Strong relationship building skills and stakeholder/customer management How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: BE the BOSS, BE the CUSTOMER and BE the BEST. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a proactive approach to their work. What you can expect from us: Competitive salary and an excellent quarterly bonus scheme Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months. A entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! We will help you get to work too! We have a great cycle to work scheme and relocation packages to support career development We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Jun 27, 2025
Full time
The Role At Charles Tyrwhitt, our purpose is to Make it easy for men to dress well and we can't do that without our specialist teams. This time, we're on the lookout for an Assistant Store Manager to work with Valentina and the Team in our Southampton store. What you will be doing The Assistant Manager role is a key function in the store's leadership structure, and the main objective is to influence and exceed sales targets, maximise KPI goals, ensure excellent customer service experience, and drive the operational metrics of the store. You'll lead and work alongside the sales team to identify and exceed sales opportunities and targets, whilst recognising and coaching great performance. You will also build lasting relationships and connections with customers, manage customer appointments (including corporate clients and wedding parties), and manage customer feedback with the Store Manager. Strong selling skills and product knowledge is key in how we deliver a high level of customer service, so the Assistant Manager will train the team on CT's service and selling standards and will encourage the sales team to utilise all store and business training tools, which include commercial reports, VM directives and courses on the Tyrwhitt Academy, so that all colleagues can be the best that they can be. The Assistant Manager will influence a great culture within the store team, ensuring a professional and enjoyable store atmosphere for both the sales team and customers, with a solution-led approach. Aside from these responsibilities, the Assistant Manager will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance. What we are looking for This role specifically requires: Previous retail management experience Proven ability to lead, inspire and motivate others to achieve and work to very high standards Coaching and leadership skills Highly commercial with strong analytical skills Stock management and loss prevention experience Knowledge of understanding systems with a good understanding of Microsoft Office Strong relationship building skills and stakeholder/customer management How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: BE the BOSS, BE the CUSTOMER and BE the BEST. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a proactive approach to their work. What you can expect from us: Competitive salary and an excellent quarterly bonus scheme Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months. A entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! We will help you get to work too! We have a great cycle to work scheme and relocation packages to support career development We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Store Manager to work with the Team in our Edinburgh store. What you will be doing The Store Manager will be leading, motivating, and coaching the store team to reach and exceed the store's goals which include sales targets, KPIs and compliance using our training tools - whilst ensuring CT's exceptional customer service and product knowledge. You'll recruit, nurture and retain the best talent for CT and your store. You'll be promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers.You will also identify sales opportunities and generate corporate activity and new business. You'll also build strong relationships with your peers and Head Office departments to effectively handle all matters that concern the store and team - this includes stock control, payroll/budgeting, layout, promotions, staff development and employee relations. You'll make commercial decisions to support the store, in particularly for VM where our VM team will support and ensure that the visuals reflect brand identity. You will be the leader of the store team managing the daily running of the store, championing colleague engagement and complying with company policy procedures, company compliance, cost and security processes. What we are looking for The ideal candidate will have previous experience as a Store Managerwith the proven ability to lead, coach and inspire others to establish a high performing team to achieve high results. Excellent customer service and relationship building skills with customers and stakeholders. Strong planning and organisation skills with the ability to maintain a long-term vision. A highly commercial approach with strong analytical, oral and written communication skills to influence, persuade and negotiate at varied levels within and outside of the company. How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. What you can expect from us: Competitive salary and an excellent quarterly bonus scheme Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months. A entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! We will help you get to work too! We have a great cycle to work scheme and relocation packages to support career development We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Jun 26, 2025
Full time
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Store Manager to work with the Team in our Edinburgh store. What you will be doing The Store Manager will be leading, motivating, and coaching the store team to reach and exceed the store's goals which include sales targets, KPIs and compliance using our training tools - whilst ensuring CT's exceptional customer service and product knowledge. You'll recruit, nurture and retain the best talent for CT and your store. You'll be promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers.You will also identify sales opportunities and generate corporate activity and new business. You'll also build strong relationships with your peers and Head Office departments to effectively handle all matters that concern the store and team - this includes stock control, payroll/budgeting, layout, promotions, staff development and employee relations. You'll make commercial decisions to support the store, in particularly for VM where our VM team will support and ensure that the visuals reflect brand identity. You will be the leader of the store team managing the daily running of the store, championing colleague engagement and complying with company policy procedures, company compliance, cost and security processes. What we are looking for The ideal candidate will have previous experience as a Store Managerwith the proven ability to lead, coach and inspire others to establish a high performing team to achieve high results. Excellent customer service and relationship building skills with customers and stakeholders. Strong planning and organisation skills with the ability to maintain a long-term vision. A highly commercial approach with strong analytical, oral and written communication skills to influence, persuade and negotiate at varied levels within and outside of the company. How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. What you can expect from us: Competitive salary and an excellent quarterly bonus scheme Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months. A entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! We will help you get to work too! We have a great cycle to work scheme and relocation packages to support career development We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
The Role At Charles Tyrwhitt, our purpose is to make it easy for men to dress well, and we can't do that without our specialist teams. This time, we're on the lookout for an Assistant Store Manager to join Wayne and the Team in our store in Westfield White City! What you will be doing The Assistant Manager role is a key function in the store's leadership structure, and the main objective is to influence and exceed sales targets, maximise KPI goals, ensure excellent customer service experience, and drive the operational metrics of the store. You'll lead and work alongside the sales team to identify and exceed sales opportunities and targets, whilst recognising and coaching great performance. You will also build lasting relationships and connections with customers, manage customer appointments (including corporate clients and wedding parties), and manage customer feedback with the Store Manager. Strong selling skills and product knowledge are key in how we deliver a high level of customer service, so the Assistant Manager will train the team on CT's service and selling standards and will encourage the sales team to utilise all store and business training tools, which include commercial reports, VM directives, and courses on the Tyrwhitt Academy, so that all colleagues can be the best that they can be. The Assistant Manager will influence a great culture within the store team, ensuring a professional and enjoyable store atmosphere for both the sales team and customers, with a solution-led approach. Aside from these responsibilities, the Assistant Manager will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance. What we are looking for This role specifically requires: Previous retail management experience Proven ability to lead, inspire and motivate others to achieve and work to very high standards Coaching and leadership skills Highly commercial with strong analytical skills Stock management and loss prevention experience Knowledge of understanding systems with a good understanding of Microsoft Office Strong relationship building skills and stakeholder/customer management What you can expect from us: Competitive salary and an excellent quarterly bonus scheme Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months. An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! We will help you get to work too! We have a great cycle to work scheme and relocation packages to support career development We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities, and team-building events happen regularly. We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago, and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate, and entrepreneurial bunch. We enjoy a fun, engaging, and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Feb 18, 2025
Full time
The Role At Charles Tyrwhitt, our purpose is to make it easy for men to dress well, and we can't do that without our specialist teams. This time, we're on the lookout for an Assistant Store Manager to join Wayne and the Team in our store in Westfield White City! What you will be doing The Assistant Manager role is a key function in the store's leadership structure, and the main objective is to influence and exceed sales targets, maximise KPI goals, ensure excellent customer service experience, and drive the operational metrics of the store. You'll lead and work alongside the sales team to identify and exceed sales opportunities and targets, whilst recognising and coaching great performance. You will also build lasting relationships and connections with customers, manage customer appointments (including corporate clients and wedding parties), and manage customer feedback with the Store Manager. Strong selling skills and product knowledge are key in how we deliver a high level of customer service, so the Assistant Manager will train the team on CT's service and selling standards and will encourage the sales team to utilise all store and business training tools, which include commercial reports, VM directives, and courses on the Tyrwhitt Academy, so that all colleagues can be the best that they can be. The Assistant Manager will influence a great culture within the store team, ensuring a professional and enjoyable store atmosphere for both the sales team and customers, with a solution-led approach. Aside from these responsibilities, the Assistant Manager will support the Store Manager in reporting and analysing data, operational and stock responsibilities, managing and minimising controllable costs, staff recruitment and retention, colleague engagement and HR, Health and Safety, and compliance. What we are looking for This role specifically requires: Previous retail management experience Proven ability to lead, inspire and motivate others to achieve and work to very high standards Coaching and leadership skills Highly commercial with strong analytical skills Stock management and loss prevention experience Knowledge of understanding systems with a good understanding of Microsoft Office Strong relationship building skills and stakeholder/customer management What you can expect from us: Competitive salary and an excellent quarterly bonus scheme Uniform - retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months. An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! We will help you get to work too! We have a great cycle to work scheme and relocation packages to support career development We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities, and team-building events happen regularly. We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago, and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate, and entrepreneurial bunch. We enjoy a fun, engaging, and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
The Role At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Senior Talent Acquisition Manager to ensure we source and select the very best talent for our business. The role is based in London, Cottons Centre (with some travel to Milton Keynes). What you will be doing This role is responsible for leading the recruitment activity for our Head Office teams, taking roles from advertising through to offer stage. Additionally, this role has overall accountability for the delivery of our recruitment activity in our Milton Keynes Operations areas (namely our Distribution Centre and Contact Centre) through the "Talent Acquisition Manager" based on site. This role takes ownership for the full candidate experience, looking at how we optimise our attraction strategies, events, and agency partnerships to deliver the talent we need. The Senior Talent Acquisition Manager will ensure that the recruitment process is not only speedy, accurate, and cost-effective but is also engaging for all candidates regardless of the outcome. What we are looking for We're looking for someone with proven experience sourcing and screening candidates either in an in-house or agency environment whilst managing multiple vacancies and deadlines at any given time. You'll be confident communicating with stakeholders of all levels and have the ability to advise, guide, and train on recruitment best practices. Most importantly, you'll act as a "shining example" of Charles Tyrwhitt's values and have the ability to build credible relationships and influence others. A professional and customer-focused mindset will be key, along with a high degree of emotional intelligence. There will be a lot of organising, planning, and reporting so you'll need to be efficient, accurate, and comfortable working with Excel and our ATS - PeopleXD. What you can expect from us: Competitive salary with excellent bonus scheme Hybrid and flexible working (we work from the office a minimum of 3 days a week and have 'core' hours but outside of that it is up to you to decide what works for you!) We are proud to be a Carbon Neutral company and passionate about beating climate change We receive a huge delivery of fresh fruit twice a week for you to help yourself to and once a month we host an "all company" CT Briefing and Thirsty Thursday event to which you will always be invited (bottoms up!) At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. The 3 BE's "How" you do your job is just as important as "What" you do - that's why we have our 3 BE's to guide us and keep us focused on what really matters. Each BE-lief in turn captures three BE-haviours - our way of getting things done.
Feb 18, 2025
Full time
The Role At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Senior Talent Acquisition Manager to ensure we source and select the very best talent for our business. The role is based in London, Cottons Centre (with some travel to Milton Keynes). What you will be doing This role is responsible for leading the recruitment activity for our Head Office teams, taking roles from advertising through to offer stage. Additionally, this role has overall accountability for the delivery of our recruitment activity in our Milton Keynes Operations areas (namely our Distribution Centre and Contact Centre) through the "Talent Acquisition Manager" based on site. This role takes ownership for the full candidate experience, looking at how we optimise our attraction strategies, events, and agency partnerships to deliver the talent we need. The Senior Talent Acquisition Manager will ensure that the recruitment process is not only speedy, accurate, and cost-effective but is also engaging for all candidates regardless of the outcome. What we are looking for We're looking for someone with proven experience sourcing and screening candidates either in an in-house or agency environment whilst managing multiple vacancies and deadlines at any given time. You'll be confident communicating with stakeholders of all levels and have the ability to advise, guide, and train on recruitment best practices. Most importantly, you'll act as a "shining example" of Charles Tyrwhitt's values and have the ability to build credible relationships and influence others. A professional and customer-focused mindset will be key, along with a high degree of emotional intelligence. There will be a lot of organising, planning, and reporting so you'll need to be efficient, accurate, and comfortable working with Excel and our ATS - PeopleXD. What you can expect from us: Competitive salary with excellent bonus scheme Hybrid and flexible working (we work from the office a minimum of 3 days a week and have 'core' hours but outside of that it is up to you to decide what works for you!) We are proud to be a Carbon Neutral company and passionate about beating climate change We receive a huge delivery of fresh fruit twice a week for you to help yourself to and once a month we host an "all company" CT Briefing and Thirsty Thursday event to which you will always be invited (bottoms up!) At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in. Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe, and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. The 3 BE's "How" you do your job is just as important as "What" you do - that's why we have our 3 BE's to guide us and keep us focused on what really matters. Each BE-lief in turn captures three BE-haviours - our way of getting things done.
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be working with Holly from our HR team. What you will be doing The main purpose of the People Partner - Retail is to deliver our People agenda in the Retail directorate whilst supporting our UK store estate with all people related matters. This involves successfully managing any ER cases that come up in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. As the first point of contact for Retail, the role will partner with the Director of Retail and the senior Retail team on strategic matters. What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard-working people with a pro-active approach to their work. The People Partner role specifically requires someone with the ability to communicate effectively and provide quality client services to internal/external stakeholders. You'll have demonstrable experience within a similar role and a solid understanding of employment law and experience of practical application. What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Feb 03, 2025
Full time
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be working with Holly from our HR team. What you will be doing The main purpose of the People Partner - Retail is to deliver our People agenda in the Retail directorate whilst supporting our UK store estate with all people related matters. This involves successfully managing any ER cases that come up in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. As the first point of contact for Retail, the role will partner with the Director of Retail and the senior Retail team on strategic matters. What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard-working people with a pro-active approach to their work. The People Partner role specifically requires someone with the ability to communicate effectively and provide quality client services to internal/external stakeholders. You'll have demonstrable experience within a similar role and a solid understanding of employment law and experience of practical application. What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".