Greenacre Recruitment Ltd

Quantity Surveyor - Home based £55,000 Permanent This is a home based role with occasional travel - with properties spreading from Cumbria to South Coast (Southampton / Plymouth) and Isle of Wight An opportunity to work for a charity for older people which is focused on preventing and alleviating the loneliness that can come with later life. NATFED SOR experience Invoicing with experience of mini procurement Experience of payment applications Experience of writing specifications of work Managing contractors quality of performance Data figures, data performance Majority home working with once a week / fortnight site visits Benefits 25 days paid leave increasing to 28 days following 5 years service, plus bank/public holidays Comprehensive induction Competitive pay benchmarked annually. Pay progression within role based on skills and contribution Learning and career development opportunities Medi cash Get help with your medical expenses Benefit Hub Great savings on hundreds on brands Unlimited opportunities to earn £500 via our 'refer a friend' scheme Life Assurance Occupational sick pay Company pension Discounted gym membership Employee assistance programme Cycle-to-work scheme Blue light Card Discount for workers in the social care sector Car mileage 0.45p mile Accommodation paid for Life insurance policy (3 times annual salary) 6/6 pension scheme (starts at 4/4 but you can up it to 6/6) Please contact Becky at Greenacre Recruitment on (phone number removed) for a more in depth chat

Resident Liaison Officer Retrofit Programme Location: Winchester, with local travel across the district Salary: £18.71 per hour PAYE Contract: Full-time, Temporary (with potential for extension) 3-6 months Are you passionate about making a tangible difference in people's lives? Do you thrive in a customer-focused role and enjoy being the vital link between services and the community? We are seeking a dedicated Resident Liaison Officer to support the delivery of a high-profile retrofit programme improving homes across the district. The Role: Working on behalf of a social housing provider, you will be the key contact for residents impacted by energy efficiency and retrofit works to their homes. You ll ensure tenants are informed, consulted, and supported throughout the process. From coordinating meetings and surveys to managing feedback and liaising with contractors, your role will help make the programme a success while ensuring the resident voice is heard every step of the way. Key Responsibilities: Provide clear, empathetic communication and support to residents during property improvement works Organise and attend community meetings, sometimes outside regular office hours Identify and support vulnerable residents, tailoring your approach to individual needs Collaborate with internal teams and contractors to overcome access or communication challenges Create and manage resident engagement plans, surveys, and feedback analysis Represent the residents' perspective in service planning and delivery discussions What We re Looking For: Excellent communication and customer service skills Experience in resident engagement, community liaison, or similar public-facing roles Ability to build trust with diverse communities and adapt communication methods accordingly Confidence working independently and across multidisciplinary teams IT proficiency and strong administrative abilities A flexible and proactive approach, with a willingness to work evenings/weekends Essential Requirements: A valid driving licence and access to a vehicle Enhanced DBS check (or willingness to obtain one) Desirable: Experience in social housing, tenant involvement, or retrofit/energy efficiency projects Knowledge of safeguarding and data protection best practices This is an exciting opportunity to join a forward-thinking organisation committed to sustainability and community empowerment. If you're ready to be the friendly, knowledgeable face of a major change initiative, we d love to hear from you. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Finance & Admin Officer Location: Essex Salary: 24.00 per hour Duration: 3 months interim Greenacre are pleased to be supporting a social housing organisation, based in Essex with their recruitment of a Housing Finance & Admin Officer. The purpose of the role is to support the smooth day to day running of the Housing Service by providing efficient and accurate business support What will you do in the role? Assist the Housing Service in the administration of their caseload and workflow, liaising with customers, other departments and organisations as necessary To follow standard operating procedures in line with service and financial procedures and data protection and contribute to developing and improving business support procedures Assist with maintaining and collating simple data for routine data quality assessments and assisting with other statistical analysis and returns as required Who would excel in this role? Experience of using housing IT systems, as well as Word, Excel & Outlook Knowledge of basic finance systems and an ability to check invoices and monitor budgets Good numeracy skills and ability to accurately check and process invoices To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Job Advert: Income Management Manager Location: Birmingham Salary: 39,194.48 per annum (+ car allowance) Hours: 37.5 per week About Us: Trident Group has over 50 years of experience providing homes and services for 8,000+ people across 3,400+ homes in the Midlands. With 850+ staff, we support disadvantaged communities through housing, care, and support services. The Role: We are seeking an experienced Income Management Manager to lead our income team, maximise rent collection, recover arrears, and oversee legal actions. The role includes managing Income Officers, Former Tenant and Sundry Debt Officers, and the Home Ownership Officer, ensuring high-quality service delivery and income targets are met. Key Responsibilities: Lead and manage the Income Team to achieve collection targets. Oversee arrears recovery and legal processes. Provide expert advice on housing, welfare benefits, and financial inclusion. Review policies and processes for continuous improvement. Report on Key Performance Indicators across Trident Group. About You: Experience in housing management, supported housing, and income recovery. Strong leadership and performance management skills. Knowledge of housing legislation and welfare benefits. Excellent communication, organisation, and IT skills. To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Income Collection Officer Location: Shropshire (hybrid) Salary: 20-25 per hour Duration: Temporary Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer. The ideal candidate will have experience of income collection within a social housing setting. What will you do in the role? Taking front-line calls from residents, who are facing rent arrears Managing the inbox Handling claims of universal credit Income collection & rent arrears Who would excel in this role? Experience of rent/ income collection from residents who are in arrears Experience of discussing payment plans and options Knowledge of universal credit and the benefits system This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Property Administrator Location: Eccles, Manchester Salary: 15-18 per hour Duration: 4 weeks + Greenacre are pleased to be supporting a social housing organisation, based in Manchester, with their recruitment of a Property Administrator. The ideal candidate will have worked in the social housing or property sector. What will you do in the role? Processing invoices Liaise with contractors Administration Taking telephone calls Who would excel in this role? Experience in the social housing/ property sector Experience of processing invoices Word & Excel skills To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Senior Neighbourhoods Officer Location: London Salary: 45,518 Duration: Permanent Greenacre are pleased to be supporting a social housing organisation, based in London with their recruitment of a Senior Neighbourhoods Officer, to lead a small team to deliver effective housing management, oversee serious ASB cases, and support tenancy and estate management. What will you do in the role? To manage the Neighbourhood Officers ensuring the effective delivery of neighbourhood services and excellent customer service to residents in our general needs rented accommodation. To maintain high delivery standards in relation to tenancy and estate management ensuring compliance. To support the Neighbourhood Manager in ensuring there are clear policies, procedures and working practices in place to enable service delivery and which recognise good practice. To be the lead officer for managing and taking action on serious cases of anti-social behaviour (ASB) and internal ASB expert providing support to the wider organisation. To enforce tenancy agreements and take necessary action where tenants breach their agreements in line with our policies and procedures including the preparation and of legal documentation and attendance at court. Who would excel in this role? Experience of managing a small team Extensive experience of effectively managing ASB in line with good practice. Experience, knowledge and understanding of good practice in housing management, tenancy management and tenancy sustainability. Experience of carrying out inspections and delivering good estate management practices including health and safety compliance. To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

We are delighted to be supporting a great team in this Essex based Local Authority with their recruitment of a Health and Safety Compliance Manager. What will you do in the role? Managing a small team you will: Ensure the safety of housing tenants and leaseholders by demonstrating compliance in the Big Six areas of fire safety, gas safety, electrical safety, asbestos management, lift safety and water hygiene Promote safety in the home with tenants and leaseholders Monitor compliance with the CDM regulations Carry out risk assessments and site audits Provide advice on health and safety matters Promote a culture of health and safety with all those involved in the delivery of works and services Who would excel in this role? Ideally, someone who is/has: Educated to degree level or equivalent NEBOSH National Diploma (or equivalent) Management of Occupational Health and Safety Experience in managing health and safety compliance in a residential landlord setting Application of health and safety management within an organisation of comparable scale and complexity Detailed working knowledge of the Fire Safety Act 2021 and the Building Safety Act 2022 Working knowledge of regulations relating to landlord obligations in respect of gas safety, electrical safety, lifting equipment, asbestos management and water hygiene Practical knowledge of the Health and Safety at Work Act 1974 a Evidence of delivering service improvements Ability to establish positive relationships with key stakeholders at all levels A strong and proven ability to effectively communicate with and influence internal and external stakeholders and customers Good, practical knowledge of the application of health, safety and fire standards within social housing, residential care, and commercial sectors Good knowledge and understanding of relevant areas of compliance relating to the Council s properties The ability to analyse complex issues A good understanding of the use of technology for the delivery of modern and streamlined services and processes Demonstrate a good understanding of safeguarding issues commensurate with the role To find out more about this role, and for a full job description, please contact Michelle Twydell on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.

Property Services Officer (Responsive Repairs) Location: London Salary: 18.96 per hour (PAYE) Duration: Until end April/ Beginning of May Greenacre are pleased to be supporting a social housing organisation, based in London with their recruitment of a Property Services Officer, within the responsive repairs team. The Property Services Officer - RR (Responsive Repairs) is responsible for providing strong administrative support and customer service within the Property Services team, ensuring the effective scheduling and management of repairs and maintenance for the associations housing stock. What will you do in the role? Acting as the first point of contact for customers Raising and scheduling work orders Monitoring contractor performance Managing CRM cases Assisting with invoice processing and data management Who would excel in this role? Excellent organisation and communication skills Experience of a range of IT systems Experience of liaison with internal and external stakeholders to maintain high service standards To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Neighbourhood Services Manager Location: Shrewsbury Salary: 32.00-34.00 per hour Duration: Temporary Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an interim Neighbourhood Services Manager. The Neighbourhood Services Manager is responsible for leading and managing the tenancy and neighbourhood management services across all areas operations. This role focuses on delivering excellent tenancy management, safeguarding, and neighbourhood services, including managing Anti-Social Behaviour (ASB), ensuring compliance with regulatory and statutory requirements, and leading improvement projects. The role will be pivotal in ensuring high-quality, customer-focused services, driving performance improvements, and maintaining legal compliance across all housing management activities. As the safeguarding lead for the organisation, you will ensure the protection of vulnerable individuals across all service areas. What will you do in the role? Lead, manage, and develop two geographically dispersed Neighbourhood Teams, each led by a Senior Neighbourhood Officer, ensuring effective service delivery across all neighbourhood and tenancy management activities. Oversee all tenancy management activities, including introductory to secure tenancy conversions, succession management, tenancy breaches, evictions, and abandoned properties. Lead on the enforcement of tenancy conditions, including the issuing of formal notices preparing cases for court and attend court and hearing as required. Oversee neighbourhood inspections, ensuring compliance with fire safety regulations and conducting routine block checks Implement changes to streamline processes and improve service delivery, using tenant feedback and best practice as key drivers and develop a holistic approach to Neighbourhood management of all housing customers. Who would excel in this role? Experience of managing a dispersed frontline housing service Experience of improving and streamlining services, with a customer focused approach This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Income Officer Location: Birmingham Duration: Permanent Salary: 29,905 + Car Allowance Purpose: Maximise income collection through effective rent and service charge recovery while supporting tenancy sustainment. Key Responsibilities: Regularly monitor rent accounts, providing a customer-focused service to prevent arrears. Conduct home visits/virtual meetings for income recovery. Maintain knowledge of housing/welfare benefits, signposting tenants as needed. Collaborate on Welfare Reform strategies and adapt policies accordingly. Liaise with external agencies to resolve benefit/payment issues. Prepare cases for court and represent the Group in legal proceedings. Maintain accurate records on CRM systems. Develop campaigns and monitor income recovery KPIs. Ensure compliance with GDPR and equality/diversity policies. Requirements: Experience: 2-3 years in social housing and income recovery, including court case preparation. Education: 5 GCSEs (Maths/English) or equivalent professional qualifications. Knowledge/Skills: Strong understanding of social housing, income management, housing/welfare benefits, and legislation. High numeracy/literacy and proficiency in Microsoft applications. Excellent interpersonal, communication, and decision-making skills. Clean driving license with access to a vehicle. To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Home Ownership Officer Salary: £30,899 + Car Allowance Location: Bimringham Duration: Permanent Purpose: Coordinate housing services for shared ownership, leasehold, and owner-occupier residents. Responsibilities include account management, resales, staircasing administration, service charge estimation, and consultation for major works/repairs. Key Responsibilities: Manage all aspects of shared ownership, leasehold, and owner-occupier activity. Monitor rent and service charge accounts in line with income recovery policies. Act as first point of contact for resales and staircasing, liaising with legal representatives. Coordinate Section 20 consultations, issuing notices and supporting documentation. Assist Finance Team with accurate annual service charge calculations and billing. Resolve service charge disputes and ensure reasonable, accurate bills are provided. Work with residents and Customer Engagement to foster collaboration and influence. Handle Right to Buy/Voluntary Right to Buy/Right to Acquire applications. Maintain compliance with leasehold legislation and best practices. Requirements: Experience: Extensive experience in housing, specializing in home ownership. Proven income management and arrears recovery experience, including court representation. Administration of Right to Buy/Right to Acquire applications. Education: 5 GCSEs (Maths/English) or equivalent; CIH qualification desirable. Knowledge/Skills: Strong understanding of leasehold legislation, housing benefits, and arrears recovery. Ability to calculate and invoice service charges. Financial account management, including Major Works income accounts. Proficient in Microsoft Office and financial software. Strong interpersonal, communication, and operational decision-making skills. Clean driving license and access to a vehicle. To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.