Role Overview: At Harbour we believe families have the right to live without the impacts of domestic abuse and we are looking for Family Support Workers to work therapeutically with families affected by domestic abuse within our Northumberland team. Successful candidates will work directly with families in our refuge delivering one to one support and group work interventions. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £19,500 depending on qualifications Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: As a Family Support Worker, you will facilitate a whole family approach to support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services. Assess, manage, and review risks to children/young people (CYP), parents, colleagues and self. Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP, and as appropriate, parent/carer, enabling them to increase feeling of safety and recover from their experiences of domestic abuse. Implement and review support and risk management plans to ensure desired outcomes are achieved. Develop and deliver planned interventions to meet needs and improve outcomes for families, including tailored one to one support and group work. Deliver programmes promoting safe relationships to prevent future experiences of abuse. Plan and implement activities to ensure the service is informed by the voices of families so we understand their needs and how we can improve our services. About You: You will be enthusiastic with the ability to engage effectively with CYP. Have a creative approach to problem solving and the ability to work with initiative. Hold a relevant qualification in early years/young people. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold Investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.
Feb 19, 2026
Full time
Role Overview: At Harbour we believe families have the right to live without the impacts of domestic abuse and we are looking for Family Support Workers to work therapeutically with families affected by domestic abuse within our Northumberland team. Successful candidates will work directly with families in our refuge delivering one to one support and group work interventions. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £19,500 depending on qualifications Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: As a Family Support Worker, you will facilitate a whole family approach to support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services. Assess, manage, and review risks to children/young people (CYP), parents, colleagues and self. Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP, and as appropriate, parent/carer, enabling them to increase feeling of safety and recover from their experiences of domestic abuse. Implement and review support and risk management plans to ensure desired outcomes are achieved. Develop and deliver planned interventions to meet needs and improve outcomes for families, including tailored one to one support and group work. Deliver programmes promoting safe relationships to prevent future experiences of abuse. Plan and implement activities to ensure the service is informed by the voices of families so we understand their needs and how we can improve our services. About You: You will be enthusiastic with the ability to engage effectively with CYP. Have a creative approach to problem solving and the ability to work with initiative. Hold a relevant qualification in early years/young people. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold Investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.
Role Overview: At Harbour we believe children and young people have the right to live without the impacts of domestic abuse and we are looking for CYP Support Workers to work therapeutically with children and young people affected by domestic abuse, providing a high quality, client-led, trauma informed support within our teams in Redcar & Cleveland, Stockton on Tees, Hartlepool, County Durham, and Darlington. Harbour's Benefits: Salary up to £23,205 depending on experience Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: As a CYP Support Worker, you will facilitate a whole family approach to support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services. Assess, manage, and review risks to children/young people, parents, colleagues and self. Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP and, as appropriate, parent/carer, enabling them to increase feelings of safety and recover from their experiences of domestic abuse. Implement and review support and risk management plans to ensure desired outcomes are achieved. Develop and deliver planned interventions to meet needs and improve outcomes for CYP and families, including tailored one to one support and group work. Deliver appropriate interventions to CYP displaying abusive behaviours towards parents/carers. Deliver programmes promoting safe relationships to prevent future experiences of abuse. Plan and implement activities to ensure the service is informed by the voices of CYP so we understand their needs and how we can improve our services. About You: You will be enthusiastic with the ability to engage effectively with CYP. Have a creating approach to problem solving and the ability to work with initiative. Hold a relevant qualification in early years/young people. Experience of therapeutic support work will be beneficial. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold Investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.
Feb 19, 2026
Full time
Role Overview: At Harbour we believe children and young people have the right to live without the impacts of domestic abuse and we are looking for CYP Support Workers to work therapeutically with children and young people affected by domestic abuse, providing a high quality, client-led, trauma informed support within our teams in Redcar & Cleveland, Stockton on Tees, Hartlepool, County Durham, and Darlington. Harbour's Benefits: Salary up to £23,205 depending on experience Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: As a CYP Support Worker, you will facilitate a whole family approach to support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services. Assess, manage, and review risks to children/young people, parents, colleagues and self. Assess the needs of CYP and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the CYP and, as appropriate, parent/carer, enabling them to increase feelings of safety and recover from their experiences of domestic abuse. Implement and review support and risk management plans to ensure desired outcomes are achieved. Develop and deliver planned interventions to meet needs and improve outcomes for CYP and families, including tailored one to one support and group work. Deliver appropriate interventions to CYP displaying abusive behaviours towards parents/carers. Deliver programmes promoting safe relationships to prevent future experiences of abuse. Plan and implement activities to ensure the service is informed by the voices of CYP so we understand their needs and how we can improve our services. About You: You will be enthusiastic with the ability to engage effectively with CYP. Have a creating approach to problem solving and the ability to work with initiative. Hold a relevant qualification in early years/young people. Experience of therapeutic support work will be beneficial. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold Investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.
DOMESTIC ABUSE SUPPORT WORKER Organisation: Harbour Support Services Location: Durham/Darlington & Tees Valley Salary: £26,871 depending on experience Hours: Up to 37.5 hours/week Type: Permanent Closing Date: Tuesday, 10 March 2026 Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for experienced Support Workers who are compassionate & resilient with excellent people skills, to join our teams in Durham/Darlington and the Tees Valley (Hartlepool, Stockton, and Redcar). Successful candidates will provide a high quality, client-led, trauma informed support service to women and their children within the refuge, and out in the community to adults experiencing domestic abuse, enabling them to make positive choices for their future. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £26,871 depending on experience and specialist roles Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: As a Support Worker, you will facilitate a whole family approach to trauma informed support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services. Assess, manage, and review risks to service users, colleagues, and self. Assess the needs of service users and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the client, empowering them to make long term sustained change. Implement and review support and risk management plans to ensure desired outcomes are achieved. Develop and deliver planned interventions to meet needs and improve outcomes for individuals and families. Support the empowerment of victims and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives. Plan and implement activities to promote self-awareness, confidence, and participation for service users. Work towards a planned conclusion of support, leading to signposting into relevant universal or specialist community support. About You: You'll be flexible, calm and engaging. We are looking for enthusiastic, empathetic individuals with an aptitude for communication and an ability to work with initiative. You'll have experience of working with clients affected by domestic abuse, substance misuse or mental ill health. You'll have an understanding of safeguarding. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold Investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or apply directly on Sector1.net As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.
Feb 19, 2026
Full time
DOMESTIC ABUSE SUPPORT WORKER Organisation: Harbour Support Services Location: Durham/Darlington & Tees Valley Salary: £26,871 depending on experience Hours: Up to 37.5 hours/week Type: Permanent Closing Date: Tuesday, 10 March 2026 Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for experienced Support Workers who are compassionate & resilient with excellent people skills, to join our teams in Durham/Darlington and the Tees Valley (Hartlepool, Stockton, and Redcar). Successful candidates will provide a high quality, client-led, trauma informed support service to women and their children within the refuge, and out in the community to adults experiencing domestic abuse, enabling them to make positive choices for their future. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £26,871 depending on experience and specialist roles Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: As a Support Worker, you will facilitate a whole family approach to trauma informed support, facilitating clear pathways into relevant Harbour & other services for all the family and maintaining effective information sharing between services. Assess, manage, and review risks to service users, colleagues, and self. Assess the needs of service users and develop outcome focussed support plans using solution focussed, strength-based methods, in partnership with the client, empowering them to make long term sustained change. Implement and review support and risk management plans to ensure desired outcomes are achieved. Develop and deliver planned interventions to meet needs and improve outcomes for individuals and families. Support the empowerment of victims and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives. Plan and implement activities to promote self-awareness, confidence, and participation for service users. Work towards a planned conclusion of support, leading to signposting into relevant universal or specialist community support. About You: You'll be flexible, calm and engaging. We are looking for enthusiastic, empathetic individuals with an aptitude for communication and an ability to work with initiative. You'll have experience of working with clients affected by domestic abuse, substance misuse or mental ill health. You'll have an understanding of safeguarding. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold Investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or apply directly on Sector1.net As part of our recruitment process, if you are successful, we will need to verify your right to work in the UK. If you have been interviewed for this role within the last 6 months, we would not be able to reconsider your application at this time.
HOUSING SUPPORT OFFICER Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for Housing Support Officers to provide housing management support to clients living in Harbour refuges and dispersed properties, with responsibility for all tenancy related matters. Successful candidates will ensure clients have a clear agreement for their tenancy, can live in a safe, clean and well maintained and secure environment. They will ensure that rents are received to secure the sustainability of the accommodation and work closely with our adult support teams who will be providing advice and support to these clients, helping them to prepare for independent living. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £22,750 per annum Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: Provide a supportive and effective housing management service to clients living in Harbour properties. Work with support team colleagues to ensure a seamless service to clients living in Harbour properties. Ensure residents have an appropriate agreement to reside in the property and understand their obligations to pay rent and/or service charges. Oversee the collection of rent and service charges, maintaining accurate records. Liaise with the Finance team to ensure that rent records and income are reconciled and accurate. Ensure residents are supported to apply for any appropriate benefits or funding in conjunction with support team colleagues. Manage cases of rent/service charges in arrears in line with Harbour's rent protocol. Contribute to the annual review of rents and service charge settings. Maintain effective relationships with statutory authorities in relation to the payment of benefits. Ensure all communal areas within refuges and dispersed properties are well managed, welcoming, safe and clean. Ensure the programme of cleaning throughout communal and office areas of the refuge and dispersed properties. Facilitate the swift turnaround of empty units to minimise void periods and achieve income targets. About You: You'll be flexible, calm and engaging and have excellent people skills. You'll be well-organised and have the ability to work with initiative and show excellent attention to detail. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from
Feb 19, 2026
Full time
HOUSING SUPPORT OFFICER Role Overview: At Harbour we believe everyone has the right to live without abuse and we are looking for Housing Support Officers to provide housing management support to clients living in Harbour refuges and dispersed properties, with responsibility for all tenancy related matters. Successful candidates will ensure clients have a clear agreement for their tenancy, can live in a safe, clean and well maintained and secure environment. They will ensure that rents are received to secure the sustainability of the accommodation and work closely with our adult support teams who will be providing advice and support to these clients, helping them to prepare for independent living. This post is open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1 and successful applicants are subject to an Enhanced DBS check and satisfactory references. Harbour's Benefits: Salary up to £22,750 per annum Employer contribution Pension Scheme Annual leave - starting at 24 days plus public holidays, with rising enhancements for long service, as well a day off for your birthday Extensive and continuous training Opportunities for personal and career development We offer further employee benefits which are provided once you join our team Key Responsibilities: Provide a supportive and effective housing management service to clients living in Harbour properties. Work with support team colleagues to ensure a seamless service to clients living in Harbour properties. Ensure residents have an appropriate agreement to reside in the property and understand their obligations to pay rent and/or service charges. Oversee the collection of rent and service charges, maintaining accurate records. Liaise with the Finance team to ensure that rent records and income are reconciled and accurate. Ensure residents are supported to apply for any appropriate benefits or funding in conjunction with support team colleagues. Manage cases of rent/service charges in arrears in line with Harbour's rent protocol. Contribute to the annual review of rents and service charge settings. Maintain effective relationships with statutory authorities in relation to the payment of benefits. Ensure all communal areas within refuges and dispersed properties are well managed, welcoming, safe and clean. Ensure the programme of cleaning throughout communal and office areas of the refuge and dispersed properties. Facilitate the swift turnaround of empty units to minimise void periods and achieve income targets. About You: You'll be flexible, calm and engaging and have excellent people skills. You'll be well-organised and have the ability to work with initiative and show excellent attention to detail. You'll be provided with extensive and ongoing training within the role. You will need a full UK driving licence and access to a vehicle - mileage for business travel will be paid. Why Work at Harbour? Harbour has delivered needs-led services for over 50 years. Harbour holds Gold investor in People status. Become part of an organisation that values diversity and inclusivity. Our staff are empowered and encouraged to develop themselves to ensure the continuous improvement of our services. How to Apply: For a detailed Recruitment Pack including application form, please email or you can download an application form and documents from