Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change. Main Purpose Of Job: The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community. Please use the link below to learn more about the principles of Housing First: The Principles of Housing First Homeless Link Main Areas Of Responsibility: Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies. Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. Liaise with other agencies to facilitate access to support. Regularly review the person-centred support plan to update, record and monitor progress of caseload. Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents. Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people. Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria. Promote, and encourage peer involvement within the service. Complete dynamic risk assessments and maintain own safety by following lone working procedures. Comply with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Aug 26, 2026
Full time
Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change. Main Purpose Of Job: The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community. Please use the link below to learn more about the principles of Housing First: The Principles of Housing First Homeless Link Main Areas Of Responsibility: Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies. Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. Liaise with other agencies to facilitate access to support. Regularly review the person-centred support plan to update, record and monitor progress of caseload. Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents. Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people. Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria. Promote, and encourage peer involvement within the service. Complete dynamic risk assessments and maintain own safety by following lone working procedures. Comply with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you! Main Purpose Of Job: Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire's Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies. Main Areas of Responsibility: To ensure the effective delivery of high quality support, housing management and resettlement opportunities. To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives. To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care. To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation. To assess risk and suitability of referrals for the service. To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on. To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients. Reporting any safeguarding concerns without delay in line with procedures. Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives. Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Ensure that IT systems are updated as required and concise record keeping is completed promptly. To participate in the induction of and support new team members. To contribute to a positive team culture which is inspiring and motivational. Comply with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Aug 24, 2026
Full time
Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you! Main Purpose Of Job: Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire's Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies. Main Areas of Responsibility: To ensure the effective delivery of high quality support, housing management and resettlement opportunities. To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives. To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care. To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation. To assess risk and suitability of referrals for the service. To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on. To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients. Reporting any safeguarding concerns without delay in line with procedures. Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives. Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Ensure that IT systems are updated as required and concise record keeping is completed promptly. To participate in the induction of and support new team members. To contribute to a positive team culture which is inspiring and motivational. Comply with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Join our dedicated Step Provision team and make a real difference to people rebuilding their lives after hospital discharge or preventing unnecessary admissions. You will provide compassionate, person-centred support to individuals with complex needs, creating tailored support and move-on plans while working closely with healthcare, housing and community partners. In this varied role, you'll manage risk, safeguard clients, maintain accurate records, support housing benefit claims and help deliver a safe, welcoming environment. If you're proactive, resilient, collaborative and passionate about empowering people to achieve independence, we'd love to hear from you. Main Purpose Of The Job: Our Step provision service provides two differing support models that offer accommodation-based support and assessment This is for people who are being discharged from the hospital using the discharge to assess model. The Step-Down provision in Oxfordshire is run in partnership between Homeless Oxfordshire and Connection Support. The Step-Up service provides accommodation-based support which acts on a model to prevent people having the need to go into hospital. Working as part of a small dynamic and enthusiastic team to deliver a safe and supportive service to all residents, identifying need and delivering the case management of clients with complex needs working in partnership with other agencies to create holistic, individualized support and move on plans for clients who are temporarily housed due to their health needs. Main Areas of Responsibility: To be part of a team running a new and dynamic service assessing and managing risk for individuals and in the service. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work in partnership with other agencies to ensure the delivery of holistic wrap around support. To work in partnership with Connection Support Step provision and Out of Hospital Team. To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To be a supportive and effective part of the team working as part of a rota including evenings and weekends. Report any safeguarding concerns without delay in line with procedures. To make and maintain Housing Benefit claims. Manage challenging situations in line with procedures and ensure the safety of yourself and others. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Comply with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Aug 17, 2026
Full time
Join our dedicated Step Provision team and make a real difference to people rebuilding their lives after hospital discharge or preventing unnecessary admissions. You will provide compassionate, person-centred support to individuals with complex needs, creating tailored support and move-on plans while working closely with healthcare, housing and community partners. In this varied role, you'll manage risk, safeguard clients, maintain accurate records, support housing benefit claims and help deliver a safe, welcoming environment. If you're proactive, resilient, collaborative and passionate about empowering people to achieve independence, we'd love to hear from you. Main Purpose Of The Job: Our Step provision service provides two differing support models that offer accommodation-based support and assessment This is for people who are being discharged from the hospital using the discharge to assess model. The Step-Down provision in Oxfordshire is run in partnership between Homeless Oxfordshire and Connection Support. The Step-Up service provides accommodation-based support which acts on a model to prevent people having the need to go into hospital. Working as part of a small dynamic and enthusiastic team to deliver a safe and supportive service to all residents, identifying need and delivering the case management of clients with complex needs working in partnership with other agencies to create holistic, individualized support and move on plans for clients who are temporarily housed due to their health needs. Main Areas of Responsibility: To be part of a team running a new and dynamic service assessing and managing risk for individuals and in the service. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work in partnership with other agencies to ensure the delivery of holistic wrap around support. To work in partnership with Connection Support Step provision and Out of Hospital Team. To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To be a supportive and effective part of the team working as part of a rota including evenings and weekends. Report any safeguarding concerns without delay in line with procedures. To make and maintain Housing Benefit claims. Manage challenging situations in line with procedures and ensure the safety of yourself and others. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Comply with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Join Homeless Oxfordshire and make a real difference to people experiencing homelessness. As a Support Worker at O'Hanlon House, you will provide compassionate, person-centred support while helping residents build confidence, independence and essential life skills. You will work closely with colleagues and external agencies to provide safe, high-quality housing and support, manage risk, respond to challenging situations and promote wellbeing. No two shifts are the same, and your work will play a vital role in creating a safe, welcoming environment where residents can move forward and thrive. If you are compassionate, resilient and ready to make a meaningful difference in people's lives, we'd love you to join our team! Main Purpose Of Job: This role is responsible for delivering a safe and supportive service to all residents living at O'Hanlon House in Oxford. The role holder needs to work alongside the team and external agencies to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Main Areas Of Responsibility: Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To be a supportive and effective part of the team working as part of a rota including evenings and weekends. Maintain a safe, clean and welcoming environment. To support and encourage clients to care for themselves and develop independent living skills. To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with procedures. To make and maintain Housing Benefit claims and support clients to pay their service charges regularly. To work in partnership with other agencies to ensure the delivery of holistic wrap around support. To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Comply with Homeless Oxfordshire's policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Aug 17, 2026
Full time
Join Homeless Oxfordshire and make a real difference to people experiencing homelessness. As a Support Worker at O'Hanlon House, you will provide compassionate, person-centred support while helping residents build confidence, independence and essential life skills. You will work closely with colleagues and external agencies to provide safe, high-quality housing and support, manage risk, respond to challenging situations and promote wellbeing. No two shifts are the same, and your work will play a vital role in creating a safe, welcoming environment where residents can move forward and thrive. If you are compassionate, resilient and ready to make a meaningful difference in people's lives, we'd love you to join our team! Main Purpose Of Job: This role is responsible for delivering a safe and supportive service to all residents living at O'Hanlon House in Oxford. The role holder needs to work alongside the team and external agencies to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures. Main Areas Of Responsibility: Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To be a supportive and effective part of the team working as part of a rota including evenings and weekends. Maintain a safe, clean and welcoming environment. To support and encourage clients to care for themselves and develop independent living skills. To assess and manage risk for individuals and in the service, making use of emergency services as required. Report any safeguarding concerns without delay in line with procedures. To make and maintain Housing Benefit claims and support clients to pay their service charges regularly. To work in partnership with other agencies to ensure the delivery of holistic wrap around support. To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Comply with Homeless Oxfordshire's policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Make a meaningful difference in a role where no two days are the same. As a Senior Support Worker at Mawle Court, you will lead the case management of people with complex needs, providing compassionate, person-centred and trauma-informed support across our Step Down and Mawle Court services. You will work closely with clients and partner agencies to manage risk, coordinate holistic support, promote wellbeing and help people move towards greater independence. You will also play a key role in supporting the wider team and creating a safe, empowering environment where people can rebuild their lives. If you're passionate about making a difference and supporting people to take their next steps towards independence, we'd love to hear from you! Main Purpose Of Job: We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision-designed for individuals discharged from hospital under the Discharge to Assess model-and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence. Main Areas of Responsibility: To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service. To assess risk and suitability of referrals to the service and book new clients in. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed. To work collaboratively with clients to identify and work towards suitable move on. To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this. To make and maintain Housing Benefit claims. Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required. To represent Homeless Oxfordshire at interagency meetings, as required. Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others. Maintain positive relationships with all stakeholders. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team. To ensure that Homeless Oxfordshire's Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. Comply with Homeless Oxfordshire's policies and procedures. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Aug 17, 2026
Full time
Make a meaningful difference in a role where no two days are the same. As a Senior Support Worker at Mawle Court, you will lead the case management of people with complex needs, providing compassionate, person-centred and trauma-informed support across our Step Down and Mawle Court services. You will work closely with clients and partner agencies to manage risk, coordinate holistic support, promote wellbeing and help people move towards greater independence. You will also play a key role in supporting the wider team and creating a safe, empowering environment where people can rebuild their lives. If you're passionate about making a difference and supporting people to take their next steps towards independence, we'd love to hear from you! Main Purpose Of Job: We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision-designed for individuals discharged from hospital under the Discharge to Assess model-and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence. Main Areas of Responsibility: To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service. To assess risk and suitability of referrals to the service and book new clients in. Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures. To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed. To work collaboratively with clients to identify and work towards suitable move on. To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks. To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this. To make and maintain Housing Benefit claims. Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required. To represent Homeless Oxfordshire at interagency meetings, as required. Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others. Maintain positive relationships with all stakeholders. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team. To ensure that Homeless Oxfordshire's Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. Comply with Homeless Oxfordshire's policies and procedures. To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire. Safeguarding Statement: Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures. Equal Opportunities: We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Job description: Join our passionate team in Bicester and make a real difference to people rebuilding their lives. As a Housing & Resettlement Worker, you will provide high-quality support to residents working towards independent living. You will manage a varied caseload, create tailored support plans, work alongside partner agencies, and help clients achieve positive long-term outcomes. This rewarding role offers the opportunity to build meaningful relationships, work autonomously and as part of a supportive team, and play a vital role in creating a safe, welcoming and empowering environment for vulnerable adults! Main Purpose Of Job: This role is responsible for delivering a safe and supportive service to all residents living at our accommodation provision in Bicester. The role holder will lead on the case management of clients with low to medium support needs who are working towards living independently within twelve months. Working in partnership with other agencies the role holder will create holistic, individualised support plans, identifying and pro-actively working towards appropriate and timely move ons. Main Areas Of Responsibility: To ensure the effective delivery of high quality care, resettlement support and housing management according to Homeless Oxfordshire policies and procedures. To be responsible for supporting and working with clients to achieve suitable move on and successful outcomes. To assess risk and suitability of referrals for the service. To be confident in lone working, connecting remotely with the wider Cherwell team daily and attending team meetings in Banbury once per week. Ensure support plans and risk management plans are documented and agreed with clients in line with procedures. Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives. Report to the Team Manager any safeguarding concerns without delay in line with procedures. Maintain a safe, clean and welcoming environment. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Maintain positive relationships with all stakeholders. Maintain positive client satisfaction; giving a respectful communication and service to clients. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To participate in the induction of and support new team members. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. To represent Homeless Oxfordshire at interagency meetings, as required. To manage rent accounts and the collection of rent in accordance with policy and procedure To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire Ltd. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
May 27, 2026
Full time
Job description: Join our passionate team in Bicester and make a real difference to people rebuilding their lives. As a Housing & Resettlement Worker, you will provide high-quality support to residents working towards independent living. You will manage a varied caseload, create tailored support plans, work alongside partner agencies, and help clients achieve positive long-term outcomes. This rewarding role offers the opportunity to build meaningful relationships, work autonomously and as part of a supportive team, and play a vital role in creating a safe, welcoming and empowering environment for vulnerable adults! Main Purpose Of Job: This role is responsible for delivering a safe and supportive service to all residents living at our accommodation provision in Bicester. The role holder will lead on the case management of clients with low to medium support needs who are working towards living independently within twelve months. Working in partnership with other agencies the role holder will create holistic, individualised support plans, identifying and pro-actively working towards appropriate and timely move ons. Main Areas Of Responsibility: To ensure the effective delivery of high quality care, resettlement support and housing management according to Homeless Oxfordshire policies and procedures. To be responsible for supporting and working with clients to achieve suitable move on and successful outcomes. To assess risk and suitability of referrals for the service. To be confident in lone working, connecting remotely with the wider Cherwell team daily and attending team meetings in Banbury once per week. Ensure support plans and risk management plans are documented and agreed with clients in line with procedures. Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives. Report to the Team Manager any safeguarding concerns without delay in line with procedures. Maintain a safe, clean and welcoming environment. Manage challenging situations in line with procedures and to ensure the safety of yourself and others. Ensure that IT systems are updated as required and concise record keeping is completed promptly. Maintain positive relationships with all stakeholders. Maintain positive client satisfaction; giving a respectful communication and service to clients. Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation. To participate in the induction of and support new team members. To ensure that Homeless Oxfordshire s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post. To represent Homeless Oxfordshire at interagency meetings, as required. To manage rent accounts and the collection of rent in accordance with policy and procedure To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire Ltd. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What s Next: Have a look at the job description to find out more about the role and apply. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate . We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.