This is an opportunity for someone who enjoys bringing order to complexity, building strong relationships and finding solutions when priorities change. You'll play a key role in coordinating customers, operatives, supervisors and colleagues, ensuring services run smoothly and customers receive the right support at the right time. What you'll be doing You'll help manage the day-to-day scheduling and planning of essential services, balancing customer needs with operational priorities. Your responsibilities will include: Coordinating and overseeing scheduling activity to ensure appointments and services run efficiently. Supporting a team of planners and helping colleagues develop their skills and confidence. Working closely with customers, operatives, supervisors and internal teams to resolve issues and keep services moving. Managing changing priorities and finding practical solutions when plans need to adapt. Considering customer vulnerability and individual circumstances when making scheduling decisions. Helping maintain high standards of customer service and operational performance. Contributing to a positive, collaborative team environment where people are supported to succeed. What you'll bring You'll ideally have: Experience working in a fast-paced scheduling, planning or operational environment. Strong organisational and time-management skills. The ability to make confident decisions and solve problems effectively. Excellent communication and relationship-building skills. The flexibility to adapt when priorities or circumstances change. Experience of supporting, coaching or developing colleagues. A strong commitment to delivering excellent customer service. A collaborative approach and the ability to work effectively with a wide range of people. For more information or to apply please contact Harvey Baker on
Oct 12, 2026
Full time
This is an opportunity for someone who enjoys bringing order to complexity, building strong relationships and finding solutions when priorities change. You'll play a key role in coordinating customers, operatives, supervisors and colleagues, ensuring services run smoothly and customers receive the right support at the right time. What you'll be doing You'll help manage the day-to-day scheduling and planning of essential services, balancing customer needs with operational priorities. Your responsibilities will include: Coordinating and overseeing scheduling activity to ensure appointments and services run efficiently. Supporting a team of planners and helping colleagues develop their skills and confidence. Working closely with customers, operatives, supervisors and internal teams to resolve issues and keep services moving. Managing changing priorities and finding practical solutions when plans need to adapt. Considering customer vulnerability and individual circumstances when making scheduling decisions. Helping maintain high standards of customer service and operational performance. Contributing to a positive, collaborative team environment where people are supported to succeed. What you'll bring You'll ideally have: Experience working in a fast-paced scheduling, planning or operational environment. Strong organisational and time-management skills. The ability to make confident decisions and solve problems effectively. Excellent communication and relationship-building skills. The flexibility to adapt when priorities or circumstances change. Experience of supporting, coaching or developing colleagues. A strong commitment to delivering excellent customer service. A collaborative approach and the ability to work effectively with a wide range of people. For more information or to apply please contact Harvey Baker on
Disrepair Surveyor Location: Bristol Contract: 6 months initially, with potential extension Rate: £298 per day via Umbrella Hours: 37 hours per week We are currently recruiting for an experienced Disrepair Surveyor to join a Bristol-based local authority and support the effective management and resolution of housing disrepair cases across a busy social housing portfolio. This is an excellent opportunity for a skilled surveyor with experience in social housing, property maintenance, responsive repairs or housing disrepair to take responsibility for a varied caseload and provide high-quality technical advice from initial investigation through to completion. The Role As a Disrepair Surveyor, you will undertake detailed inspections of residential properties, diagnose defects and determine the appropriate remedial works required. You will manage cases through to resolution, working closely with residents, contractors, repairs teams, housing colleagues and legal representatives. Key responsibilities will include: Managing a caseload of housing disrepair claims from investigation through to completion. Carrying out detailed property inspections and identifying defects, causes and required remedial works. Diagnosing issues including damp and mould, water ingress, structural defects, roofing, drainage, heating, ventilation and general property disrepair. Preparing technical reports, specifications, schedules of work and other supporting documentation. Providing technical evidence and advice in relation to legal disrepair claims. Preparing witness statements and reports where required. Liaising with solicitors, legal representatives, contractors, residents and internal housing teams. Monitoring repair works to ensure they are completed within agreed timescales and to the required standard. Undertaking post-inspections and verifying satisfactory completion of works. Assessing health and safety risks and prioritising works according to urgency and resident impact. Managing resident expectations and resolving access and communication issues. Providing professional advice to minimise legal exposure while ensuring the council meets its statutory repairing obligations. About You We are looking for a confident and experienced surveyor with a strong understanding of residential construction, building defects and property maintenance. You should have: Proven experience surveying residential properties. Strong knowledge of building construction and defect diagnosis. Experience preparing specifications and managing repair works. Previous experience within social housing, housing disrepair, responsive repairs or property maintenance. Excellent written and verbal communication skills. The ability to manage a busy caseload and work to deadlines. Strong organisational and problem-solving skills. Experience working with contractors and other professional stakeholders. An understanding of landlord repairing obligations and housing disrepair processes. A relevant qualification in Building Surveying, Construction, Building Studies or a related discipline. RICS or CIOB membership would be advantageous, although relevant practical experience will also be considered. For more information or to apply, please submit your CV or speak to Harvey Baker on
Oct 12, 2026
Full time
Disrepair Surveyor Location: Bristol Contract: 6 months initially, with potential extension Rate: £298 per day via Umbrella Hours: 37 hours per week We are currently recruiting for an experienced Disrepair Surveyor to join a Bristol-based local authority and support the effective management and resolution of housing disrepair cases across a busy social housing portfolio. This is an excellent opportunity for a skilled surveyor with experience in social housing, property maintenance, responsive repairs or housing disrepair to take responsibility for a varied caseload and provide high-quality technical advice from initial investigation through to completion. The Role As a Disrepair Surveyor, you will undertake detailed inspections of residential properties, diagnose defects and determine the appropriate remedial works required. You will manage cases through to resolution, working closely with residents, contractors, repairs teams, housing colleagues and legal representatives. Key responsibilities will include: Managing a caseload of housing disrepair claims from investigation through to completion. Carrying out detailed property inspections and identifying defects, causes and required remedial works. Diagnosing issues including damp and mould, water ingress, structural defects, roofing, drainage, heating, ventilation and general property disrepair. Preparing technical reports, specifications, schedules of work and other supporting documentation. Providing technical evidence and advice in relation to legal disrepair claims. Preparing witness statements and reports where required. Liaising with solicitors, legal representatives, contractors, residents and internal housing teams. Monitoring repair works to ensure they are completed within agreed timescales and to the required standard. Undertaking post-inspections and verifying satisfactory completion of works. Assessing health and safety risks and prioritising works according to urgency and resident impact. Managing resident expectations and resolving access and communication issues. Providing professional advice to minimise legal exposure while ensuring the council meets its statutory repairing obligations. About You We are looking for a confident and experienced surveyor with a strong understanding of residential construction, building defects and property maintenance. You should have: Proven experience surveying residential properties. Strong knowledge of building construction and defect diagnosis. Experience preparing specifications and managing repair works. Previous experience within social housing, housing disrepair, responsive repairs or property maintenance. Excellent written and verbal communication skills. The ability to manage a busy caseload and work to deadlines. Strong organisational and problem-solving skills. Experience working with contractors and other professional stakeholders. An understanding of landlord repairing obligations and housing disrepair processes. A relevant qualification in Building Surveying, Construction, Building Studies or a related discipline. RICS or CIOB membership would be advantageous, although relevant practical experience will also be considered. For more information or to apply, please submit your CV or speak to Harvey Baker on
Compliance Surveyor £47,380 - £53,560 per annum 18-Month Fixed Term Contract Hybrid 1 Day in Office Per Week TristoneNash are working with a leading housing provider to recruit an experienced Compliance Surveyor on an 18-month fixed term contract. This is an excellent opportunity for a qualified compliance professional to play a key role in ensuring homes and buildings meet all relevant statutory, regulatory and safety requirements. Key Responsibilities Undertake compliance surveys and inspections across the housing stock, ensuring properties meet relevant statutory and regulatory requirements. Manage and monitor compliance programmes, identifying risks, deficiencies and required remedial actions. Complete PCFRAs (Property Compliance Fire Risk Assessments) and ensure actions are appropriately recorded and followed through. Support the management and development of TIO - the organisation's digital block passport, ensuring building information is accurate and up to date. Maintain accurate compliance records and ensure all relevant evidence is captured. Identify and report areas of non-compliance, providing recommendations and supporting remedial works. Work closely with contractors and internal teams to ensure compliance works are delivered to the required standards and timescales. Provide technical advice and support on property compliance, risk and building safety matters. Contribute to audits, inspections, reporting and assurance activities. Keep up to date with relevant legislation, regulation and best practice. About You We are looking for a Level 2 or Level 3 qualified Compliance Surveyor with experience within housing, property compliance or a related environment. You will have a good understanding of statutory compliance, building safety and risk management, with the ability to undertake inspections, identify risks and provide clear technical advice. For more information and to apply, please submit your CV
Oct 07, 2026
Full time
Compliance Surveyor £47,380 - £53,560 per annum 18-Month Fixed Term Contract Hybrid 1 Day in Office Per Week TristoneNash are working with a leading housing provider to recruit an experienced Compliance Surveyor on an 18-month fixed term contract. This is an excellent opportunity for a qualified compliance professional to play a key role in ensuring homes and buildings meet all relevant statutory, regulatory and safety requirements. Key Responsibilities Undertake compliance surveys and inspections across the housing stock, ensuring properties meet relevant statutory and regulatory requirements. Manage and monitor compliance programmes, identifying risks, deficiencies and required remedial actions. Complete PCFRAs (Property Compliance Fire Risk Assessments) and ensure actions are appropriately recorded and followed through. Support the management and development of TIO - the organisation's digital block passport, ensuring building information is accurate and up to date. Maintain accurate compliance records and ensure all relevant evidence is captured. Identify and report areas of non-compliance, providing recommendations and supporting remedial works. Work closely with contractors and internal teams to ensure compliance works are delivered to the required standards and timescales. Provide technical advice and support on property compliance, risk and building safety matters. Contribute to audits, inspections, reporting and assurance activities. Keep up to date with relevant legislation, regulation and best practice. About You We are looking for a Level 2 or Level 3 qualified Compliance Surveyor with experience within housing, property compliance or a related environment. You will have a good understanding of statutory compliance, building safety and risk management, with the ability to undertake inspections, identify risks and provide clear technical advice. For more information and to apply, please submit your CV
Compliance Safety Manager £500 per day 3-6 Month Contract Worthing Hybrid working- 2 days in Office TristoneNash are working with a leading housing provider to recruit an experienced Compliance Safety Manager for an initial 3-6 month contract. Reporting to the Head of Compliance, you will lead the resident and property safety function, ensuring compliance programmes are well managed, risks are effectively controlled and residents feel safe in their homes. Key Responsibilities Lead and develop the Resident Safety Team, providing clear direction, support and technical leadership. Oversee statutory compliance programmes covering fire, gas, electrical, asbestos, water hygiene and lifts. Ensure inspections, servicing, risk assessments and remedial actions are completed and properly evidenced. Lead on Building Safety Act requirements, including building safety cases, safety case reports and resident engagement. Manage and monitor specialist contractors, ensuring quality, performance, safety and value for money. Maintain accurate compliance data and provide clear performance, risk and assurance reporting to senior leadership. Manage resident safety budgets, programmes and resources, identifying and addressing delivery or financial pressures. Develop and maintain resident safety policies, procedures, strategies and guidance in line with legislation and regulation. Provide expert advice and challenge across the organisation, ensuring resident safety remains at the heart of decision-making. Work collaboratively with residents, contractors, consultants and internal teams to identify risks, resolve issues and continuously improve safety services. About You We are looking for an experienced Resident Safety, Compliance or Building Safety professional with strong knowledge of housing compliance and property safety. You will ideally have experience across a number of the following areas: Housing or social housing compliance Building safety and the Building Safety Act 2022 Fire safety and FRA programmes Gas and electrical compliance Asbestos and water hygiene Lifts and property safety programmes Compliance data, reporting and assurance Contractor and contract management Team leadership and development Risk management and regulatory compliance Managing budgets and complex programmes For more information please submit your CV
Oct 07, 2026
Full time
Compliance Safety Manager £500 per day 3-6 Month Contract Worthing Hybrid working- 2 days in Office TristoneNash are working with a leading housing provider to recruit an experienced Compliance Safety Manager for an initial 3-6 month contract. Reporting to the Head of Compliance, you will lead the resident and property safety function, ensuring compliance programmes are well managed, risks are effectively controlled and residents feel safe in their homes. Key Responsibilities Lead and develop the Resident Safety Team, providing clear direction, support and technical leadership. Oversee statutory compliance programmes covering fire, gas, electrical, asbestos, water hygiene and lifts. Ensure inspections, servicing, risk assessments and remedial actions are completed and properly evidenced. Lead on Building Safety Act requirements, including building safety cases, safety case reports and resident engagement. Manage and monitor specialist contractors, ensuring quality, performance, safety and value for money. Maintain accurate compliance data and provide clear performance, risk and assurance reporting to senior leadership. Manage resident safety budgets, programmes and resources, identifying and addressing delivery or financial pressures. Develop and maintain resident safety policies, procedures, strategies and guidance in line with legislation and regulation. Provide expert advice and challenge across the organisation, ensuring resident safety remains at the heart of decision-making. Work collaboratively with residents, contractors, consultants and internal teams to identify risks, resolve issues and continuously improve safety services. About You We are looking for an experienced Resident Safety, Compliance or Building Safety professional with strong knowledge of housing compliance and property safety. You will ideally have experience across a number of the following areas: Housing or social housing compliance Building safety and the Building Safety Act 2022 Fire safety and FRA programmes Gas and electrical compliance Asbestos and water hygiene Lifts and property safety programmes Compliance data, reporting and assurance Contractor and contract management Team leadership and development Risk management and regulatory compliance Managing budgets and complex programmes For more information please submit your CV
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Oct 05, 2026
Full time
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Oct 05, 2026
Full time
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Oct 05, 2026
Full time
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Oct 05, 2026
Full time
Property Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
