Bradestrete Services Limited
About us The Merchant Taylors Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students. Fraternity and community are rooted in the Company s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times. About Merchant Taylors Boones Charity (MTBC) MTBC is a charitable arm of the Merchant Taylors Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations. Almshouse dwellings for low needs young people affected by homeless this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease. Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group s private tenants in the same age range. About the role Reports to: The Head of Philanthropy Direct reports: None Places of work: The Hall (Bank, London), Christopher Boone s Court (South London). Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project. Key collaborative relationships within Merchant Taylors : Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team Overview of role: The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems. The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition. The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing. Responsibilities and Duties Youth Almshouses project: planning phase This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028 Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are: o Agreeing appropriate business model and site design with the Partner Charity o Conclusive professional advice on all aspects o Concluding legal agreements with the Partner Charity o Any regulatory issues concluded o Planning permission granted o Publicity o Contracts in place with all parties relevant to construction Management of the charity Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees Manages MTBC s affairs at Christopher Boone s Court Finance, Legal and Governance Leads on all financial matters affecting our residents at Christopher Boone s Court. Completes annual returns to regulatory bodies Contributes to business continuity plan, review of relevant policies, preparation of MTBC s annual report and accounts, budgeting cycle and monitoring performance against budget. Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies. Data Protection Promotes a data protection by design approach to ensure that MTBC is compliant with data protection principles. Policy, Development and Improvement Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone s Court or the planned youth accommodation. Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing Drives forward change to reflect that learning, for the benefit of MTBC. Seeks appropriate specialist advice. Information Technology and Residents Encourages and develops the use and availability of technology to make residents at Christopher Boone s Court confident with accessing online services. Communications Writes communications about MTBC and its activities for a wide variety of stakeholders. Property Management Arranges any repairs/maintenance at Christopher Boone s Court which are MTBC s responsibility. Monitors whether One Housing Group and MTBC s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor s team. Assists the Company Surveyor s team in arrangements for long term planned maintenance at the Youth Almshouses. MTBC residents at Christopher Boone s Court Leads strategy and implements all communications, arrangements and process to ensure MTBC s almshouse flats are occupied Establishes an efficient system for monitoring residents ability to live independently Leads on operating all policies relating to residents behaviour (eg Anti-Social Behaviour) Drives forward and resolves pastoral cases with a proportionate approach Assists in dealing with safeguarding cases in accordance with protocols Leads on ending individual residents rights to live at Christopher Boone s Court, through the appropriate internal and court processes, including instructing lawyers. Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone s Court. Organises traditional annual events involving the Merchant Taylors Company. Relationships with third parties Christopher Boone s Court: Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC. Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them. Youth Almshouses after construction has finished (est. 2028): Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors and its Client Project Manager, leading on operational issues. Notifies all construction latent defects to MTBC s Client Project Manager. Leads on the Partner Charity s performance level against the lease and service agreement. Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity Essential (skills, experience, qualifications) Educated to degree level Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone s Court. Able to take responsibility while maintaining good communication and accountability Proactive with a problem-solving aptitude A fast learner who s able to interpret complex information Good commercial awareness and financial understanding Excellent communication skills and interpersonal skills Always reviewing and looking at ways to improve existing processes Good IT skills Desirable CIH Level 4 Certificate in Housing HOW TO APPLY: Please submit your CV and cover letter. Please don t use generative AI. Your cover letter should explain why you think you are a good fit for this role.
About us The Merchant Taylors Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students. Fraternity and community are rooted in the Company s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times. About Merchant Taylors Boones Charity (MTBC) MTBC is a charitable arm of the Merchant Taylors Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations. Almshouse dwellings for low needs young people affected by homeless this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease. Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group s private tenants in the same age range. About the role Reports to: The Head of Philanthropy Direct reports: None Places of work: The Hall (Bank, London), Christopher Boone s Court (South London). Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project. Key collaborative relationships within Merchant Taylors : Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team Overview of role: The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems. The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition. The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing. Responsibilities and Duties Youth Almshouses project: planning phase This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028 Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are: o Agreeing appropriate business model and site design with the Partner Charity o Conclusive professional advice on all aspects o Concluding legal agreements with the Partner Charity o Any regulatory issues concluded o Planning permission granted o Publicity o Contracts in place with all parties relevant to construction Management of the charity Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees Manages MTBC s affairs at Christopher Boone s Court Finance, Legal and Governance Leads on all financial matters affecting our residents at Christopher Boone s Court. Completes annual returns to regulatory bodies Contributes to business continuity plan, review of relevant policies, preparation of MTBC s annual report and accounts, budgeting cycle and monitoring performance against budget. Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies. Data Protection Promotes a data protection by design approach to ensure that MTBC is compliant with data protection principles. Policy, Development and Improvement Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone s Court or the planned youth accommodation. Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing Drives forward change to reflect that learning, for the benefit of MTBC. Seeks appropriate specialist advice. Information Technology and Residents Encourages and develops the use and availability of technology to make residents at Christopher Boone s Court confident with accessing online services. Communications Writes communications about MTBC and its activities for a wide variety of stakeholders. Property Management Arranges any repairs/maintenance at Christopher Boone s Court which are MTBC s responsibility. Monitors whether One Housing Group and MTBC s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor s team. Assists the Company Surveyor s team in arrangements for long term planned maintenance at the Youth Almshouses. MTBC residents at Christopher Boone s Court Leads strategy and implements all communications, arrangements and process to ensure MTBC s almshouse flats are occupied Establishes an efficient system for monitoring residents ability to live independently Leads on operating all policies relating to residents behaviour (eg Anti-Social Behaviour) Drives forward and resolves pastoral cases with a proportionate approach Assists in dealing with safeguarding cases in accordance with protocols Leads on ending individual residents rights to live at Christopher Boone s Court, through the appropriate internal and court processes, including instructing lawyers. Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone s Court. Organises traditional annual events involving the Merchant Taylors Company. Relationships with third parties Christopher Boone s Court: Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC. Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them. Youth Almshouses after construction has finished (est. 2028): Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors and its Client Project Manager, leading on operational issues. Notifies all construction latent defects to MTBC s Client Project Manager. Leads on the Partner Charity s performance level against the lease and service agreement. Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity Essential (skills, experience, qualifications) Educated to degree level Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone s Court. Able to take responsibility while maintaining good communication and accountability Proactive with a problem-solving aptitude A fast learner who s able to interpret complex information Good commercial awareness and financial understanding Excellent communication skills and interpersonal skills Always reviewing and looking at ways to improve existing processes Good IT skills Desirable CIH Level 4 Certificate in Housing HOW TO APPLY: Please submit your CV and cover letter. Please don t use generative AI. Your cover letter should explain why you think you are a good fit for this role.
Bradestrete Services Limited
About The Role Reports to: The Clerk Direct reports: Porters, Receptionist and Housekeepers Place of work: The Hall (City of London) You are required to live in (a one-bedroom apartment is provided on site for the Beadle and his/her partner/spouse). Who We Are Merchant Taylors Company is a membership organisation whose members share a passion for community, education and philanthropy. As a result, our activities span across London and the United Kingdom where members give their time and skills as well as donate to empower and progress charities, local organisations and schools. As a community body, we support our members by providing a rich atmosphere for them to grow and expand their horizons. To meet our ambitions, we provide an engaged and driven workplace for staff to reach their full potential. Merchant Taylors Company began as a medieval organisation in 1327. Once linked to the tailoring industry, we are also a grand events venue with fascinating links to London s history and civic life to this day. We blend together our unique history with an ambitious forward-looking plan to take us into many future centuries. Our Vision To be a flourishing Livery company that makes a lasting difference, improving lives through education and philanthropy. How you add value: The Beadle is a ceremonial position rooted in medieval history playing a key role as the outward face of the Company. You ll support the Master, Wardens, and Clerk in the conduct of ceremonial occasions, including those away from the Hall. You ll also be is responsible for coordinating all Health, Safety and Environmental activity. You ll lead a team which prepares the Hall for events. You will be required to work adhoc outside of core hours. You are expected to live on site at the Hall in a one bedroom flat. Our onsite flat is for the sole use of the Beadle and their partner. Ceremonial Attend external events at venues including City Guildhall, Mansion House, and St Paul s Cathedral Supervise all aspects of the management of the Company s Apprentices , and the conduct of the Bindings and Admissions ceremonies in liaison with the Membership Officer and Communications Manager and maintain oversight of the publications offered to new Freemen or Apprentices Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London Oversee the maintenance of the Company s Robes and Badges Act as an imposing and diplomatic Toastmaster when required Be fully conversant with the programme of all Company activities, both within and outside the Hall on a day-to-day basis to advise the Master and Clerk, and other members of the Company, keeping the Catering Company informed as appropriate for meal planning Security Be the first responder for any alarms raised or security breaches at the Hall. Continually work alongside the Company Surveyor to ensure the safety of the Hall, its contents, employees, and visitors Health & Safety Be the Health & Safety Emergency Co-ordinator, and fulfil all the responsibilities, including record keeping, working closely with the H&S Advisor on this Maintain and co ordinate the Training Matrix on the dashboard ensuring all training is up to date. Organise external trainers to the hall for the specialist training Complete accurate and timely accident/incident investigations reporting to the HSEC and the Company. Take full ownership of all risk assessments, ensuring they are completed, reviewed, and updated regularly, reporting any concerns to the Health, Safety Environment Committee Through close and regular personal inspection and monitoring, ensure the highest standards of Hall presentation, keeping a Defects Book and insisting on thorough hygiene and cleanliness throughout the Hall. Communicate any health and safety concerns to staff in a timely fashion, avoiding panic and provide clear instructions as and when needed Ensure that health and safety issues/concerns are dealt with swiftly Ensure H & S inductions are carried out for all new staff External partners/affiliates Be familiar with City Police and Corporation officials on official matters Maintain regular contact with City churches prior to Company Church Services Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London Outside core operating / working hours Respond to the Fire and Security alarms Respond to the Digitrack fridge alarm system, notifying the Facilities Manager if a fault is identified and immediate action is needed. Facilitate weekend access for contractors undertaking planned maintenance works, liaising with the Company Surveyor on planned works Check heating system/s during period of excessive low temperatures Check the basement drainage for flooding during period of excessive rainfall Team Management Responsible for the day-to-day management of your direct reports, which includes (and not limited to) wellbeing, recruitment, health and safety, regular feedback, quarterly check-ins and training. Hold regular team meetings and briefings to update the team on Company and Corporate events and all other relevant information. Ensure that team communication is open, two-way and always respectful Be a model example of the service delivery you expect from your team. Recommend and encourage measures for improving work procedures and team performance Take responsibility for training and development of your team Delegate, manage and distribute the workload amongst those you manage Make sure that your direct reports are always GDPR compliant Other duties For Court members, be helpful in the coordination of the use of Court bedrooms, transport arrangements and the onward billing of the same Ensure correct layout of rooms for Court and Company Committee meetings, and for all Company Events involving ceremony Assist with inquiries from the public, liaising with the Events team, including arranging guided visits to the Hall Attend at, and report to staff meetings as appropriate Occasional evening presence at Company functions, and very occasional travel to schools and elsewhere in the UK. Undertake watering of plants during prolonged dry periods, including weekends. Purchase Merchandise and carry out annual stock audit The qualities you bring: Experienced in managing H&S NEBOSH - General certificate plus Minimum of 5 GCSEs including minimum grade C (or equivalent) in English and Mathematics IT proficient Have excellent interpersonal skills, with the ability to communicate with a variety of different people Be a good listener and relay information to other staff members in a concise and clear manner Have a willingness to continually learn new skills Have excellent leadership skills Able to remain calm in unprecedented situations
About The Role Reports to: The Clerk Direct reports: Porters, Receptionist and Housekeepers Place of work: The Hall (City of London) You are required to live in (a one-bedroom apartment is provided on site for the Beadle and his/her partner/spouse). Who We Are Merchant Taylors Company is a membership organisation whose members share a passion for community, education and philanthropy. As a result, our activities span across London and the United Kingdom where members give their time and skills as well as donate to empower and progress charities, local organisations and schools. As a community body, we support our members by providing a rich atmosphere for them to grow and expand their horizons. To meet our ambitions, we provide an engaged and driven workplace for staff to reach their full potential. Merchant Taylors Company began as a medieval organisation in 1327. Once linked to the tailoring industry, we are also a grand events venue with fascinating links to London s history and civic life to this day. We blend together our unique history with an ambitious forward-looking plan to take us into many future centuries. Our Vision To be a flourishing Livery company that makes a lasting difference, improving lives through education and philanthropy. How you add value: The Beadle is a ceremonial position rooted in medieval history playing a key role as the outward face of the Company. You ll support the Master, Wardens, and Clerk in the conduct of ceremonial occasions, including those away from the Hall. You ll also be is responsible for coordinating all Health, Safety and Environmental activity. You ll lead a team which prepares the Hall for events. You will be required to work adhoc outside of core hours. You are expected to live on site at the Hall in a one bedroom flat. Our onsite flat is for the sole use of the Beadle and their partner. Ceremonial Attend external events at venues including City Guildhall, Mansion House, and St Paul s Cathedral Supervise all aspects of the management of the Company s Apprentices , and the conduct of the Bindings and Admissions ceremonies in liaison with the Membership Officer and Communications Manager and maintain oversight of the publications offered to new Freemen or Apprentices Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London Oversee the maintenance of the Company s Robes and Badges Act as an imposing and diplomatic Toastmaster when required Be fully conversant with the programme of all Company activities, both within and outside the Hall on a day-to-day basis to advise the Master and Clerk, and other members of the Company, keeping the Catering Company informed as appropriate for meal planning Security Be the first responder for any alarms raised or security breaches at the Hall. Continually work alongside the Company Surveyor to ensure the safety of the Hall, its contents, employees, and visitors Health & Safety Be the Health & Safety Emergency Co-ordinator, and fulfil all the responsibilities, including record keeping, working closely with the H&S Advisor on this Maintain and co ordinate the Training Matrix on the dashboard ensuring all training is up to date. Organise external trainers to the hall for the specialist training Complete accurate and timely accident/incident investigations reporting to the HSEC and the Company. Take full ownership of all risk assessments, ensuring they are completed, reviewed, and updated regularly, reporting any concerns to the Health, Safety Environment Committee Through close and regular personal inspection and monitoring, ensure the highest standards of Hall presentation, keeping a Defects Book and insisting on thorough hygiene and cleanliness throughout the Hall. Communicate any health and safety concerns to staff in a timely fashion, avoiding panic and provide clear instructions as and when needed Ensure that health and safety issues/concerns are dealt with swiftly Ensure H & S inductions are carried out for all new staff External partners/affiliates Be familiar with City Police and Corporation officials on official matters Maintain regular contact with City churches prior to Company Church Services Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London Outside core operating / working hours Respond to the Fire and Security alarms Respond to the Digitrack fridge alarm system, notifying the Facilities Manager if a fault is identified and immediate action is needed. Facilitate weekend access for contractors undertaking planned maintenance works, liaising with the Company Surveyor on planned works Check heating system/s during period of excessive low temperatures Check the basement drainage for flooding during period of excessive rainfall Team Management Responsible for the day-to-day management of your direct reports, which includes (and not limited to) wellbeing, recruitment, health and safety, regular feedback, quarterly check-ins and training. Hold regular team meetings and briefings to update the team on Company and Corporate events and all other relevant information. Ensure that team communication is open, two-way and always respectful Be a model example of the service delivery you expect from your team. Recommend and encourage measures for improving work procedures and team performance Take responsibility for training and development of your team Delegate, manage and distribute the workload amongst those you manage Make sure that your direct reports are always GDPR compliant Other duties For Court members, be helpful in the coordination of the use of Court bedrooms, transport arrangements and the onward billing of the same Ensure correct layout of rooms for Court and Company Committee meetings, and for all Company Events involving ceremony Assist with inquiries from the public, liaising with the Events team, including arranging guided visits to the Hall Attend at, and report to staff meetings as appropriate Occasional evening presence at Company functions, and very occasional travel to schools and elsewhere in the UK. Undertake watering of plants during prolonged dry periods, including weekends. Purchase Merchandise and carry out annual stock audit The qualities you bring: Experienced in managing H&S NEBOSH - General certificate plus Minimum of 5 GCSEs including minimum grade C (or equivalent) in English and Mathematics IT proficient Have excellent interpersonal skills, with the ability to communicate with a variety of different people Be a good listener and relay information to other staff members in a concise and clear manner Have a willingness to continually learn new skills Have excellent leadership skills Able to remain calm in unprecedented situations