University of the West of Scotland

QuEST Paisley Campus with travel to other campuses as required. Permanent The POST - REQ000578 - Appeals, Complaints and Conduct Coordinator We are seeking a highly organised and professional individual to join our team as an Appeals, Complaints and Conduct Coordinator. In this role, you will support the administration of student complaints in line with the University's statutory Complaints Handling Procedure, as well as assist with processes related to student conduct and discipline, academic appeals, and suspensions. Working closely with colleagues in the Appeals, Complaints and Conduct Team (4FTE), you will play a key role in ensuring the efficient handling of cases and the effective operation of the Student Disciplinary Procedure. In addition, to managing casework, you will contribute to the ongoing improvement of processes, workflows and guidance to support efficiency, consistency and service capacity. This position demands strong organisational and communication skills, a high level of discretion, and the ability to navigate complex and sensitive situations with professionalism and empathy. You will be expected to manage a varied workload, responding flexibly to changing priorities, and work collaboratively with colleagues to support service delivery and continuous improvement. Exceptional written and verbal communication skills, along with meticulous attention to detail, are essential. The successful candidate should have the following: HND/SVQ level 4 or equivalent or have relevant and practicalwork experience. Experience of workingwith regulatory frameworks or applying processes and procedures. Experience of buildingeffective working relationships with internal stakeholders and external agencies. Experience of workingin a customer focused environment. Experience of supporting committee management and minute taking and reportwriting. Experience of providing administrative support across a range of activities involving multiple stakeholders. Experience of identifying and/or contributing to improvements in processes or ways of working. ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings). Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Friday 31 July 2026 Interview Date: Monday 17 August 2026 Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice. UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520

Information Services- Library Dumfries Campus Library Assistant Salary: Grade 3 £25,804- £27,319 per annum Full time: 35 hours per week Permanent Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK. THE POST - Library Assistant The University of West of Scotland are currently recruiting for Library Assistant to work within the UWS Library in Dumfries. Dumfries Campus Library, based within Dumfries and Galloway College Campus, provides services to students from University of the West of Scotland, University of Glasgow, and Dumfries and Galloway College The successful candidate will be a key member of the library frontline team with a particular focus on user education, supporting students from all three institutions to use the library, develop their digital skills and access related information and support services. In addition, you will be expected to support the day-to-day operation of Dumfries campus library and will operate as a member of the library digital and data team, accurately maintaining online records and links to resources across UWS library service. You may also have the chance to provide local support for other agreed areas of UWS library activity, such as working with the collections or reading list teams. The postholder will work as part of a team to provide in person and virtual support to all users of the library, including remote support for UWS students based at other campuses and will work with colleagues to maintain a suitable library environment for users.Main responsibilities include assisting students and lecturers to access library resources, both in online and in print, and supporting students to develop their skills in using Microsoft Office software and to navigate online support services provided by their institution. You will create a positive learning space for students and staff, provide library tours and induction support for new users, and carry out administrative and physical activities associated with the day to day running of the library. Working hours are Monday to Friday 9am to 5pm (some flexibility may be required to maintain service delivery) The successful candidate should have the following: HNC or equivalent level of work experience. Evidenced experience of working or volunteering within a customer service environment or technical service relevant to an allocated responsibility area. Ability and willingness to learn new procedures and systems quickly. Excellent oral and written communication skills. Awareness of equality, diversity and inclusion guidelines and policies. ABOUT US University of the West of Scotland is a placemaking institution that is proud to be an integral part of its local communities, with a national and international reach: the University has four campuses in Scotland in Ayr, Dumfries, Lanarkshire and Paisley, as well as a campus in London Docklands. UWS has almost 100 international partnerships and its student community comprises more than 100 nationalities. UWS is committed to providing education opportunities for all, empowering individuals to reach their full potential. The University creates meaningful impact locally, nationally and globally through innovative learning and teaching, pioneering research, and transformative partnerships. UWS is committed to the UNSDGs and was ranked joint 1st in Scotland and joint 4th in the UK for quality education (SDG4); and 1st in the UK and 39th globally for our contribution to decent work and economic growth (SDG8) in the Times Higher Education Sustainability Impact Ratings 2026. 90% of UWS research was classed as world-leading, internationally excellent, or recognised internationally in the REF (Research Excellence Framework) 2021. Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Wednesday 29th July Interview Date: Week commencing Monday 10th August Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520

Campus Services Paisley Campus Welcome Desk Ambassador (Receptionist) Salary: Grade 2 £25,249 per annum Full time: 35 hours per week Permanent Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK. THE POST - Welcome Desk Ambassador The University of West of Scotland are recruiting for an experienced Receptionist to join their Campus Services team as a Welcome Desk Ambassador. As part of our Welcome Team the post holder will provide an exceptional/enhanced customer experience to students, external visitors, and University colleagues via a front-of-house and telephone enquiry service. The successful candidate will take ownership and responsibility for delivering the UWS brand to all users of the service as well as provide clerical / administrative support to the wider campus services directorate using the Microsoft Office suite and other in-house university systems and applications. The successful candidate should have the following: 3 Standard Grades (National 5s) or SVQ 2 or equivalent An understanding of working within a customer-focused, corporate or commercial environment Experience of working with a busy reception, using a computerised telephone directory or similar A working knowledge of business administration ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Wednesday 3rd June Interview Date: Monday 22nd June Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520

Campus Services Paisley Campus Welcome Desk Ambassador (Receptionist) Salary: Grade 2 £25,249 per annum Full time: 35 hours per week Permanent Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK. THE POST - Welcome Desk Ambassador The University of West of Scotland are recruiting for an experienced Receptionist to join their Campus Services team as a Welcome Desk Ambassador. As part of our Welcome Team the post holder will provide an exceptional/enhanced customer experience to students, external visitors, and University colleagues via a front-of-house and telephone enquiry service. The successful candidate will take ownership and responsibility for delivering the UWS brand to all users of the service as well as provide clerical / administrative support to the wider campus services directorate using the Microsoft Office suite and other in-house university systems and applications. The successful candidate should have the following: 3 Standard Grades (National 5s) or SVQ 2 or equivalent An understanding of working within a customer-focused, corporate or commercial environment Experience of working with a busy reception, using a computerised telephone directory or similar A working knowledge of business administration ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Wednesday 3rd June Interview Date: Monday 22nd June Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520

Professional Services Paisley Campus (Multi-Campus Remit) Fixed Term: 12 months "Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK." THE POST - REQ000523 - Estates Development Manager The Estates Development Manager is responsible for the management and delivery of allocated estate development projects across the University estate, including buildings, infrastructure upgrades and investment improvements, from inception through to completion. The role supports the delivery of the University's capital and development investment programme, contributing operational expertise to enhance the built environment and internal spaces for students and staff, while working within agreed governance frameworks and delegated authority. Working closely with internal stakeholders, the postholder will assist, guide and support Service Managers to ensure estate development activity aligns with service priorities, operational needs and University standards. Responsibilities include overseeing feasibility, design, procurement, delivery and handover stages, coordinating consultants and contractors, managing cost, programme, risk and compliance and ensuring health, safety, sustainability and regulatory requirements are met. The role also contributes to service improvement, reporting, and the continuous development of estate delivery processes within Estates & Campus Services. The successful candidate should have the following: Degree in construction management, engineering, architecture, quantity surveying or related discipline or equivalent professional experience in estate development / built-environment delivery. Experience delivering estate development activity including buildings, infrastructure upgrades or investment improvements. Experience working with consultants and contractors in an estates or development environment. Experience monitoring budgets, programmes, risk and change within formal governance frameworks. Experience operating within defined policies, procedures and approval routes. Experience applying Health and Safety and CDM requirements in estate development activity. ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Thursday 14th May 2026 Interview Date: Week commencing 25th May 2026 Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice. UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520

School of Health and Life Sciences Ayr, Lanarkshire or Paisley Campus Permanent Unfortunately, this role is not eligible for visa sponsorship in line with Home Office requirements. Applicants will therefore be unable to secure a Skilled Worker visa for this role and will require an alternative source of right to work in the UK. This position is not open to applicants who are currently enrolled as students. THE POST - REQ000529 - Placement Administrator We are seeking an organised and proactive Administrator to support placement activity within the School, working closely with the Professional Service staff, external bodies and academic colleagues. You will play a key role in supporting students throughout their educational journey from initial enquiries to graduation providing high-quality administrative support, managing enquiries, maintaining accurate records, and helping to ensure an excellent student experience. A major focus of the role will be co-ordinating placement processes, supporting PVG applications, and the allocation of practice learning placements in line with programme requirements. You will build and maintain placement logs, liaise with key staff to ensure accurate data, and support a range of placement-related enquiries. The role also includes general administrative duties such ePAD work, Uniform distribution and any ad-hoc duties as they arise. Flexibility is essential, as occasional work off-campus or out with normal hours may be required. The successful candidate should have the following: HNC/SVQ level 3 or equivalent experience, or have relevant, practical work experience. Relevant administrative experience within a busy office environment Experience of identifying and resolving problems, liaising with other departments or staff where necessary Experience of updating and maintaining records and processes Possesses the ability to critically evaluate and challenge decisions to ensure best outcomes. ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Thursday 14th May 2026 Interview Date: Tuesday 2nd June 2026 Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice. UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520