Welfare Manager The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp. In the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for student welfare and safeguarding Reports to Center Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Passion for the safety and wellbeing of youth Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University,Heriot-Watt University, Dulwich College, Moulton College, Worcester, Univeristy of Worcester, University of Portsmouth The Duke of York's Royal Military, University of Surrey) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Demonstrated experience in looking after youth Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior work experience with a MLA summer center or youth camp First Aid certification Must hold a valid US DriversLicense, as occasionallocal errandsand other non-student transport may be required (US Centres only) Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the program Complete any required training sessions/courses as directed Review the Center Set-up Guide Become familiar with the mlaEasy Center Management software Communicate with the center staff regarding move-in, training, and any other pre-program information Management of the Center Help maintain a clean, organized, and professional Center Office Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered Attend all meetings with Group Leaders in support of the Center Director Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and student are being met Welfare & Safeguarding Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students Be aware of safeguarding duties, including all local, state and federal laws regarding minors Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome Ensure that each student's cultural, religious and dietary needs are met and respected Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on call emergency assistance for the Center Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Help students to adjust to life in a new culture and to understand information concerning personal safety Liaise with the Medical Doctor regarding any welfare related matters Health & Safety Oversee the MLA Health and Safety Protocol for the centre Undergo risk assessments of all campus facilities used by our programme Keep all programme risk assessments organised and up-to-date Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters Coordinate all student and employee care with the MLA Medical Doctor on site Company Quality Performance Work with the Center Director to ensure that what has been sold to the guests is being provided by the center Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Follow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively Confirm the student and Group Leader handbooks are available and the contents are being adhered to Program Set-Up Participate with the staff in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programs Oversee all MLA campus signage to ensure students can clearly find their way around campus and have access to important phone numbers and emergency information Direct the set-up of student rooms where needed by distributing linen, arranging furniture, and preparing keys Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Center in accordance with the Center contract and student needs Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Administrative Duties Help complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Maintain accurate lists of students' medical needs, histories, and dietary requirements Attend regular staff meetings to maintain good communication and positive morale Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits . click apply for full job details
Jul 17, 2025
Full time
Welfare Manager The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp. In the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for student welfare and safeguarding Reports to Center Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Passion for the safety and wellbeing of youth Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University,Heriot-Watt University, Dulwich College, Moulton College, Worcester, Univeristy of Worcester, University of Portsmouth The Duke of York's Royal Military, University of Surrey) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Demonstrated experience in looking after youth Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior work experience with a MLA summer center or youth camp First Aid certification Must hold a valid US DriversLicense, as occasionallocal errandsand other non-student transport may be required (US Centres only) Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the program Complete any required training sessions/courses as directed Review the Center Set-up Guide Become familiar with the mlaEasy Center Management software Communicate with the center staff regarding move-in, training, and any other pre-program information Management of the Center Help maintain a clean, organized, and professional Center Office Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered Attend all meetings with Group Leaders in support of the Center Director Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and student are being met Welfare & Safeguarding Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students Be aware of safeguarding duties, including all local, state and federal laws regarding minors Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome Ensure that each student's cultural, religious and dietary needs are met and respected Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on call emergency assistance for the Center Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Help students to adjust to life in a new culture and to understand information concerning personal safety Liaise with the Medical Doctor regarding any welfare related matters Health & Safety Oversee the MLA Health and Safety Protocol for the centre Undergo risk assessments of all campus facilities used by our programme Keep all programme risk assessments organised and up-to-date Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters Coordinate all student and employee care with the MLA Medical Doctor on site Company Quality Performance Work with the Center Director to ensure that what has been sold to the guests is being provided by the center Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Follow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively Confirm the student and Group Leader handbooks are available and the contents are being adhered to Program Set-Up Participate with the staff in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programs Oversee all MLA campus signage to ensure students can clearly find their way around campus and have access to important phone numbers and emergency information Direct the set-up of student rooms where needed by distributing linen, arranging furniture, and preparing keys Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Center in accordance with the Center contract and student needs Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Administrative Duties Help complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Maintain accurate lists of students' medical needs, histories, and dietary requirements Attend regular staff meetings to maintain good communication and positive morale Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits . click apply for full job details
Welfare Manager The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp. In the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for student welfare and safeguarding Reports to Center Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Passion for the safety and wellbeing of youth Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS Brunel University (Other locations we operate: University of Reading,Roehampton University, Kings College,Heriot-Watt University, Dulwich College, Moulton College, Worcester, Univeristy of Worcester, University of Portsmouth The Duke of York's Royal Military, University of Surrey) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Demonstrated experience in looking after youth Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior work experience with a MLA summer center or youth camp First Aid certification Must hold a valid US DriversLicense, as occasionallocal errandsand other non-student transport may be required (US Centres only) Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the program Complete any required training sessions/courses as directed Review the Center Set-up Guide Become familiar with the mlaEasy Center Management software Communicate with the center staff regarding move-in, training, and any other pre-program information Management of the Center Help maintain a clean, organized, and professional Center Office Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered Attend all meetings with Group Leaders in support of the Center Director Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and student are being met Welfare & Safeguarding Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students Be aware of safeguarding duties, including all local, state and federal laws regarding minors Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome Ensure that each student's cultural, religious and dietary needs are met and respected Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on call emergency assistance for the Center Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Help students to adjust to life in a new culture and to understand information concerning personal safety Liaise with the Medical Doctor regarding any welfare related matters Health & Safety Oversee the MLA Health and Safety Protocol for the centre Undergo risk assessments of all campus facilities used by our programme Keep all programme risk assessments organised and up-to-date Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters Coordinate all student and employee care with the MLA Medical Doctor on site Company Quality Performance Work with the Center Director to ensure that what has been sold to the guests is being provided by the center Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Follow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively Confirm the student and Group Leader handbooks are available and the contents are being adhered to Program Set-Up Participate with the staff in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programs Oversee all MLA campus signage to ensure students can clearly find their way around campus and have access to important phone numbers and emergency information Direct the set-up of student rooms where needed by distributing linen, arranging furniture, and preparing keys Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Center in accordance with the Center contract and student needs Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Administrative Duties Help complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Maintain accurate lists of students' medical needs, histories, and dietary requirements Attend regular staff meetings to maintain good communication and positive morale Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits . click apply for full job details
Jul 17, 2025
Full time
Welfare Manager The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp. In the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for student welfare and safeguarding Reports to Center Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Passion for the safety and wellbeing of youth Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS Brunel University (Other locations we operate: University of Reading,Roehampton University, Kings College,Heriot-Watt University, Dulwich College, Moulton College, Worcester, Univeristy of Worcester, University of Portsmouth The Duke of York's Royal Military, University of Surrey) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Demonstrated experience in looking after youth Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior work experience with a MLA summer center or youth camp First Aid certification Must hold a valid US DriversLicense, as occasionallocal errandsand other non-student transport may be required (US Centres only) Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the program Complete any required training sessions/courses as directed Review the Center Set-up Guide Become familiar with the mlaEasy Center Management software Communicate with the center staff regarding move-in, training, and any other pre-program information Management of the Center Help maintain a clean, organized, and professional Center Office Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered Attend all meetings with Group Leaders in support of the Center Director Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and student are being met Welfare & Safeguarding Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students Be aware of safeguarding duties, including all local, state and federal laws regarding minors Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome Ensure that each student's cultural, religious and dietary needs are met and respected Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on call emergency assistance for the Center Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Help students to adjust to life in a new culture and to understand information concerning personal safety Liaise with the Medical Doctor regarding any welfare related matters Health & Safety Oversee the MLA Health and Safety Protocol for the centre Undergo risk assessments of all campus facilities used by our programme Keep all programme risk assessments organised and up-to-date Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters Coordinate all student and employee care with the MLA Medical Doctor on site Company Quality Performance Work with the Center Director to ensure that what has been sold to the guests is being provided by the center Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Follow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively Confirm the student and Group Leader handbooks are available and the contents are being adhered to Program Set-Up Participate with the staff in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programs Oversee all MLA campus signage to ensure students can clearly find their way around campus and have access to important phone numbers and emergency information Direct the set-up of student rooms where needed by distributing linen, arranging furniture, and preparing keys Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Center in accordance with the Center contract and student needs Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Administrative Duties Help complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Maintain accurate lists of students' medical needs, histories, and dietary requirements Attend regular staff meetings to maintain good communication and positive morale Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits . click apply for full job details
Welfare Manager The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp. In the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for student welfare and safeguarding Reports to Center Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Passion for the safety and wellbeing of youth Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: King's College, Brunel University, Roehampton University, Heriot-Watt University, University of Reading, Moulton College, Worcester, Univeristy of Worcester, University of Portsmouth Dulwich College, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Demonstrated experience in looking after youth Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior work experience with a MLA summer center or youth camp First Aid certification Must hold a valid US DriversLicense, as occasionallocal errandsand other non-student transport may be required (US Centres only) Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the program Complete any required training sessions/courses as directed Review the Center Set-up Guide Become familiar with the mlaEasy Center Management software Communicate with the center staff regarding move-in, training, and any other pre-program information Management of the Center Help maintain a clean, organized, and professional Center Office Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered Attend all meetings with Group Leaders in support of the Center Director Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and student are being met Welfare & Safeguarding Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students Be aware of safeguarding duties, including all local, state and federal laws regarding minors Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome Ensure that each student's cultural, religious and dietary needs are met and respected Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on call emergency assistance for the Center Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Help students to adjust to life in a new culture and to understand information concerning personal safety Liaise with the Medical Doctor regarding any welfare related matters Health & Safety Oversee the MLA Health and Safety Protocol for the centre Undergo risk assessments of all campus facilities used by our programme Keep all programme risk assessments organised and up-to-date Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters Coordinate all student and employee care with the MLA Medical Doctor on site Company Quality Performance Work with the Center Director to ensure that what has been sold to the guests is being provided by the center Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Follow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively Confirm the student and Group Leader handbooks are available and the contents are being adhered to Program Set-Up Participate with the staff in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programs Oversee all MLA campus signage to ensure students can clearly find their way around campus and have access to important phone numbers and emergency information Direct the set-up of student rooms where needed by distributing linen, arranging furniture, and preparing keys Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Center in accordance with the Center contract and student needs Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Administrative Duties Help complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Maintain accurate lists of students' medical needs, histories, and dietary requirements Attend regular staff meetings to maintain good communication and positive morale Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits . click apply for full job details
Jul 17, 2025
Full time
Welfare Manager The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp. In the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding and welfare of students at MLA Summer Centers. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for student welfare and safeguarding Reports to Center Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Passion for the safety and wellbeing of youth Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: King's College, Brunel University, Roehampton University, Heriot-Watt University, University of Reading, Moulton College, Worcester, Univeristy of Worcester, University of Portsmouth Dulwich College, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Welfare Manager, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Demonstrated experience in looking after youth Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior work experience with a MLA summer center or youth camp First Aid certification Must hold a valid US DriversLicense, as occasionallocal errandsand other non-student transport may be required (US Centres only) Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the program Complete any required training sessions/courses as directed Review the Center Set-up Guide Become familiar with the mlaEasy Center Management software Communicate with the center staff regarding move-in, training, and any other pre-program information Management of the Center Help maintain a clean, organized, and professional Center Office Review all details pertaining to the day-to-day center welfare operations and ensure all program components are properly planned and delivered Attend all meetings with Group Leaders in support of the Center Director Work in conjunction with the Director of Studies to confirm the student attendance in the tuition program Attend regular meetings with Campus Partners, as requested, which may include Conference Services, Dining Services, and Public Safety to ensure the program is running smoothly and the needs of our group leaders and student are being met Welfare & Safeguarding Read and understand the MLA Safeguarding Policy and Staff Handbook, and be fully acquainted with our policies for the welfare and protection of students Be aware of safeguarding duties, including all local, state and federal laws regarding minors Ensure that all MLA and campus policies for the welfare and protection of children are understood by students and adhered to by all staff Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Support the Center Director in establishing and effectively communicating with staff and guests site-specific emergency evacuation and preparedness plans Address any student or staff concerns, keeping a log, report to the relevant persons involved and follow up with a record of the outcome Ensure that each student's cultural, religious and dietary needs are met and respected Act as a Group Leader for individual students if necessary; Duties may include ensuring their welfare, be on hand if they need help, airport transfers, and wake-up calls Establish and effectively communicate to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on call emergency assistance for the Center Assist Centre Director for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Help students to adjust to life in a new culture and to understand information concerning personal safety Liaise with the Medical Doctor regarding any welfare related matters Health & Safety Oversee the MLA Health and Safety Protocol for the centre Undergo risk assessments of all campus facilities used by our programme Keep all programme risk assessments organised and up-to-date Be knowledgeable on how to respond and/or escalate on- and off-campus health and safety matters Coordinate all student and employee care with the MLA Medical Doctor on site Company Quality Performance Work with the Center Director to ensure that what has been sold to the guests is being provided by the center Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Follow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively Confirm the student and Group Leader handbooks are available and the contents are being adhered to Program Set-Up Participate with the staff in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programs Oversee all MLA campus signage to ensure students can clearly find their way around campus and have access to important phone numbers and emergency information Direct the set-up of student rooms where needed by distributing linen, arranging furniture, and preparing keys Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Center in accordance with the Center contract and student needs Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Administrative Duties Help complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Maintain accurate lists of students' medical needs, histories, and dietary requirements Attend regular staff meetings to maintain good communication and positive morale Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits . click apply for full job details
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS Brunel University (Other locations we operate: University of Reading, Kings College, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jul 17, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS Brunel University (Other locations we operate: University of Reading, Kings College, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
EFL Assistant Director of StudiesJob Description Country : United Kingdom Location: London King's , London Dulwich , London Uxbridge , London Richmond, Reading , Guildford , Worcester , Dover , Northampton , Edinburgh . DATES: Possibility of extension in some centres(starting in June and/or finishing mid-August) 4 weeks July 2 nd to July 31 st 2025 Dover and Dulwich: July 8 th to August 3 rd 2025 MLA (Move Language Ahead) is an industry leader in providing safe, educational, and cultural holidays to students from around the world. Each year thousands of students travel with MLA as part of our short-term English as a Foreign Language (EFL) programmes. Along with our proprietary task-based EFL curriculum, we also provide our students with great excursions featuring some of the most popular historical and tourist destinations across the globe. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and vulnerable adults. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to- face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy and Prevent Policy . POSITION OVERVIEW Responsible for ensuring the planning and delivery of the academic programme Support teachers in their professional development Assist the DoS in ensuring the smooth running of the academic programme Assist the DoS with all admin tasks Represent MLA values Report to Director of Studies 6 days per week (Monday to Saturday) Residential employment available from late June - mid-August 4-weeks July 2 nd to July 31 st 2025 Possibility of extension in some centres (starting in June and/or finishing mid-August) Dover and Dulwich 4 weeks only July 8 th to August 3 rd 2025 The post of Assistant Director of Studies is a senior position, and the successful candidate will be a member of the school's management structure inspiring the teachers to deliver high-quality, communicative Task-Based EFL lessons. ADoSs should be ready to cover for any absent teachers, as well as support, lead and manage the academic life of the centre with the DoS. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check form your country of residence Proven suitability to work with students under 18: at least 2 references. EFL experience teaching teenagers Be proficient in the use of IT DELTA / Trinity DipTESOL / MA TESOL completed (or in progress if you have a TEFL Level 5 certificate) PGCE/ PGCE PCET: Post Graduate Certificate in Education with ELT/TESOL PGCE in English/ Foreign Languages or DELTM plus a TEFL Level 5 certificate (CELTA / Trinity CertTESOL or equivalent Ofqual recognised standards) Master's degrees (MA/MSc etc) in ELT/TESOL or related subjects are also accepted but cannot be considered without a supervised teaching practice component Desirable EFL Summer School Teaching/Managerial experience in the UK Teacher Management experience Teacher Training experience Enhanced DBS/PVG registered on the Update Service First Aid Qualification Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Display absolute commitment to the highest standards of professional behaviour and, at all times, to promoting the welfare and safeguarding of children Excellent communication skills (verbal, written and interpersonal) Be committed to continuous personal and professional development. Team player Motivate and inspire teachers sensitively and constructively and, where necessary, challenge colleagues assertively. Self-motivated and passionate about driving up standards in teaching and learning Be determined, extremely well-organised and hard-working Ability to work accurately and calmly, and show resilience when under pressure. Be supportive and help teachers with the use of IT Ability to provide creative ideas to supplement programme curriculum to facilitate learning Be willing and able to contribute to the wider extracurricular and pastoral life of a summer school. SCHEDULE Residential ADoS contracts a 6-day week with one 24-hour period off per week are based on up to 42 working hours over a 7-day session with one day off per week. You will not be required to go on excursions, join activities or any pastoral care outside your duties. However, MLA programmes are hard work, and you might be requested to assist outside your working hours to ensure the smooth running of the centre. Please note that due to the logistics of the employment, you may be required to be moved to another centre where extra staff are required, in which case we will cover all the travel expenses that may be incurred. KEY POSITION ACCOUNTABILITIES Assisting the DoS Support the Director of Studies in managing the academic life of the school. Promote and develop the academic curriculum and academic life of the school. Develop and implement MLA's educational philosophy and foster a culture of best practice. Complete all administrative tasks required efficiently Assist the DoS with timetabling teachers Assist the DoS with centre and classroom set-up Assist the DoS with student admissions and monitor arrangements for speaking placement tests Attend any training sessions or meetings as required. Cover lessons when necessary and motivate students to improve their learning skills Assist the Director of Studies with certificates and graduation ceremony Support the Centre Director and work collaboratively with Centre Administrator and Activity Manager to ensure the successful running of the centre and programme when necessary; including assisting in the staff induction and take an active part in discussion and feedback. Staff Management Support the DoS in leading and managing all EFL teachers by encouraging, supporting and challenging teachers to maintain MLA's high academic standards. Monitor teachers prompt completion of all administrative tasks required Ensure teachers prepare lessons and adapt material/stages to their class composition Attend and/or lead academic meetings Monitor staff performance and be the first port of call for any teacher in need of advice or support. Cover for absent staff Record and monitor all absences Supervise the preparation of student reports within agreed deadlines Training & CPD Assist the Director of Studies with all Continuous Professional Development programmes. Support teachers in delivering the Task-Based learning syllabus Carry out inductions for new teachers If TEFLQ, carry out formal observations and appraisals in line with the MLA observation guidelines and rubric. Administrative Oversee the allocation of staff in consultation with the Director of Studies Oversee the timetabling of teachers and classroom allocation Monitor live updates of student attendance on the Teacher Zone Provide cover teaching when necessary Supervise the completion of up-to-date teaching records on the Teacher Zone Equipment and Facilities Maintain and monitor teaching resources and premises. Ensure classrooms are left secure and tidy after use Ensure borrowed equipment has been returned. Help develop, advance and expand teaching resources Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with t he MLA Safeguarding Policy Provide safety and welfare assistance to students. Be vigilant for possible welfare problems of students Inform your DoS of any absences from classes immediately Report any issues which may be affecting students' safety, wellbeing and academic performance Be aware of relevant fire, health and safety issues in the classroom and around the centre COMPENSATION From GBP 510 to GBP 535 per week, plus 12.07% holiday (GBP 572 to GBP 600 per week) Returners will receive GBP 150 after full completion of their contract Residential rates include full board and lodging Paid training and induction. Work as part of a strong team and gain experience Opportunities for professional development e.g., observations, team teaching. Regular CPD sessions on a range of young learner topics . click apply for full job details
Jul 17, 2025
Full time
EFL Assistant Director of StudiesJob Description Country : United Kingdom Location: London King's , London Dulwich , London Uxbridge , London Richmond, Reading , Guildford , Worcester , Dover , Northampton , Edinburgh . DATES: Possibility of extension in some centres(starting in June and/or finishing mid-August) 4 weeks July 2 nd to July 31 st 2025 Dover and Dulwich: July 8 th to August 3 rd 2025 MLA (Move Language Ahead) is an industry leader in providing safe, educational, and cultural holidays to students from around the world. Each year thousands of students travel with MLA as part of our short-term English as a Foreign Language (EFL) programmes. Along with our proprietary task-based EFL curriculum, we also provide our students with great excursions featuring some of the most popular historical and tourist destinations across the globe. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and vulnerable adults. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to- face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy and Prevent Policy . POSITION OVERVIEW Responsible for ensuring the planning and delivery of the academic programme Support teachers in their professional development Assist the DoS in ensuring the smooth running of the academic programme Assist the DoS with all admin tasks Represent MLA values Report to Director of Studies 6 days per week (Monday to Saturday) Residential employment available from late June - mid-August 4-weeks July 2 nd to July 31 st 2025 Possibility of extension in some centres (starting in June and/or finishing mid-August) Dover and Dulwich 4 weeks only July 8 th to August 3 rd 2025 The post of Assistant Director of Studies is a senior position, and the successful candidate will be a member of the school's management structure inspiring the teachers to deliver high-quality, communicative Task-Based EFL lessons. ADoSs should be ready to cover for any absent teachers, as well as support, lead and manage the academic life of the centre with the DoS. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check form your country of residence Proven suitability to work with students under 18: at least 2 references. EFL experience teaching teenagers Be proficient in the use of IT DELTA / Trinity DipTESOL / MA TESOL completed (or in progress if you have a TEFL Level 5 certificate) PGCE/ PGCE PCET: Post Graduate Certificate in Education with ELT/TESOL PGCE in English/ Foreign Languages or DELTM plus a TEFL Level 5 certificate (CELTA / Trinity CertTESOL or equivalent Ofqual recognised standards) Master's degrees (MA/MSc etc) in ELT/TESOL or related subjects are also accepted but cannot be considered without a supervised teaching practice component Desirable EFL Summer School Teaching/Managerial experience in the UK Teacher Management experience Teacher Training experience Enhanced DBS/PVG registered on the Update Service First Aid Qualification Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Display absolute commitment to the highest standards of professional behaviour and, at all times, to promoting the welfare and safeguarding of children Excellent communication skills (verbal, written and interpersonal) Be committed to continuous personal and professional development. Team player Motivate and inspire teachers sensitively and constructively and, where necessary, challenge colleagues assertively. Self-motivated and passionate about driving up standards in teaching and learning Be determined, extremely well-organised and hard-working Ability to work accurately and calmly, and show resilience when under pressure. Be supportive and help teachers with the use of IT Ability to provide creative ideas to supplement programme curriculum to facilitate learning Be willing and able to contribute to the wider extracurricular and pastoral life of a summer school. SCHEDULE Residential ADoS contracts a 6-day week with one 24-hour period off per week are based on up to 42 working hours over a 7-day session with one day off per week. You will not be required to go on excursions, join activities or any pastoral care outside your duties. However, MLA programmes are hard work, and you might be requested to assist outside your working hours to ensure the smooth running of the centre. Please note that due to the logistics of the employment, you may be required to be moved to another centre where extra staff are required, in which case we will cover all the travel expenses that may be incurred. KEY POSITION ACCOUNTABILITIES Assisting the DoS Support the Director of Studies in managing the academic life of the school. Promote and develop the academic curriculum and academic life of the school. Develop and implement MLA's educational philosophy and foster a culture of best practice. Complete all administrative tasks required efficiently Assist the DoS with timetabling teachers Assist the DoS with centre and classroom set-up Assist the DoS with student admissions and monitor arrangements for speaking placement tests Attend any training sessions or meetings as required. Cover lessons when necessary and motivate students to improve their learning skills Assist the Director of Studies with certificates and graduation ceremony Support the Centre Director and work collaboratively with Centre Administrator and Activity Manager to ensure the successful running of the centre and programme when necessary; including assisting in the staff induction and take an active part in discussion and feedback. Staff Management Support the DoS in leading and managing all EFL teachers by encouraging, supporting and challenging teachers to maintain MLA's high academic standards. Monitor teachers prompt completion of all administrative tasks required Ensure teachers prepare lessons and adapt material/stages to their class composition Attend and/or lead academic meetings Monitor staff performance and be the first port of call for any teacher in need of advice or support. Cover for absent staff Record and monitor all absences Supervise the preparation of student reports within agreed deadlines Training & CPD Assist the Director of Studies with all Continuous Professional Development programmes. Support teachers in delivering the Task-Based learning syllabus Carry out inductions for new teachers If TEFLQ, carry out formal observations and appraisals in line with the MLA observation guidelines and rubric. Administrative Oversee the allocation of staff in consultation with the Director of Studies Oversee the timetabling of teachers and classroom allocation Monitor live updates of student attendance on the Teacher Zone Provide cover teaching when necessary Supervise the completion of up-to-date teaching records on the Teacher Zone Equipment and Facilities Maintain and monitor teaching resources and premises. Ensure classrooms are left secure and tidy after use Ensure borrowed equipment has been returned. Help develop, advance and expand teaching resources Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with t he MLA Safeguarding Policy Provide safety and welfare assistance to students. Be vigilant for possible welfare problems of students Inform your DoS of any absences from classes immediately Report any issues which may be affecting students' safety, wellbeing and academic performance Be aware of relevant fire, health and safety issues in the classroom and around the centre COMPENSATION From GBP 510 to GBP 535 per week, plus 12.07% holiday (GBP 572 to GBP 600 per week) Returners will receive GBP 150 after full completion of their contract Residential rates include full board and lodging Paid training and induction. Work as part of a strong team and gain experience Opportunities for professional development e.g., observations, team teaching. Regular CPD sessions on a range of young learner topics . click apply for full job details
Centre Director The MLA Centre Director is a full-time, seasonal position (mid-June until mid-August). The Centre Director is the main point of contact at an MLA Summer School and is responsible for all operations and employees. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion programme. We're on the lookout for someone who thrives on flexibility, cares deeply about making a positive difference, and is genuinely excited to work with kids. Your infectious energy will be key as you guide students on local and regional excursions, sharing your passion for the attractions they explore and creating memories that last a lifetime. As a vital member of the MLA team, your commitment is essential to ensuring our international students feel cared for throughout their entire journey with us - from the excitement of their arrival at the airport to the bittersweet farewell at the end of their transformative experience. If you're ready to blend fun with purpose, eager to contribute to the growth and cultural exchange of young minds and seek a summer experience that goes beyond the ordinary, apply now to join us as an MLA Activity Leader. Let's make this summer unforgettable together! COMPANY For 50 years, MLA has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. COMPANY MISSION STATEMENT MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. POSITION OVERVIEW Responsible for the overall Management of the Summer School Reports to UK Operations Manager From GBP 690per week (according to experience + Holiday Pay 12.07%) 6 working days per week 1 Day off per week BENEFITS Paid formal training Free transfers to the College Accommodation in single ensuite room Allmeals provided Company phone FreeFirst Aid and CPR Certifications if required REQUIRED SKILLS Capacity to motivate a team and lead by example Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Aptitude to effectively use Microsoft Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests PREFERRED QUALIFICATIONS AND SKILLS: Prior work experience leading a team Prior experience overseeing a strict operating budget First Aid certification Lifeguard certification LOCATIONS We operate in : King's College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York's Royal Military School, Worcester, University of Worcester DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program KEY POSITION ACCOUNTABILITIES Pre-Programme Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the programme Review the Centre Set-up Guide and all handbooks Become familiar with the mlaEasy Centre Management software Communicate with the centre staff regarding move-in, training, and any other pre-programme informatio Management of the Centre Maintain a clean, organized, and professional Centre Office Oversee the efficient completion of all duties of all staff Review all details pertaining to the day-to-day Centre operations and ensure all programme components are properly planned and delivered Work in conjunction with the Director of Studies to confirm the tuition programme is running in accordance with company standards Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met Hold regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to ensure the programme is running smoothly and the contract is being upheld WELFARE AND SAFEGUARDING Become familiar with the British Council safeguarding policies and prepare the centre for an inspection by BC officials Constantly monitor students and staff safety and welfare, addressing any concerns promptly and effectively Monitor that risk assessments are cariied out effectively Establish and effectively communicate to staff and guests' site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Work with the head office for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained All staff share the responsibility for safeguarding and promoting the welfare of children and must adhere to, and comply with MLA Safeguarding Policy COMPANY QUALITY PERFORMANCE Ensure that what has been sold to the guests is being provided by the Centre Deliver a comprehensive Centre induction to all new guests within 24-hours of arrival Host a Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Programme Set-up Oversee the staff with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Direct the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Send Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations, campus information and rooming list requirements Collaborate with the Centre Administrator to ensure a correct rooming list has been provided to the Centre in accordance with the Centre contract OFFICE DUTIES Maintain a log of all meetings and guest feedback Oversee the Master Centre Excel file with detailed housing, dining, and facilities usage in support of the Centre Administrator Complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Manage the sending of Centre SMS from mlaEasy to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Oversee the collection and distribution of the student passports and security deposits Verify all programme expenses are being accurately maintained by the Centre Administrator and conduct weekly audits of the Petty Cash Work with the Activities Manager and Director of Studies to ensure weekly staff schedules are accurate and available within the online employee scheduling software Submit bi-weekly payroll reports to the COO Hold regular staff meetings to maintain good communication and positive morale Perform end-of-programme staff evaluations and programme report TRAINING Attend all required training and induction meetings and take an active part in discussion and feedback prior to start of employment Review itineraries and become knowledgeable about attractions Complete any required training sessions/courses both online and in person as directed Provide all necessary paperwork prior to employment COMPENSATION Centre Director (Residential ) ,00 Weekly Holiday Pay (12.07%) is to be added to weekly pay. MLA REPUTATION & CODE OF CONDUCT To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook UK EQUALITY ACT 2010 . click apply for full job details
Jul 16, 2025
Full time
Centre Director The MLA Centre Director is a full-time, seasonal position (mid-June until mid-August). The Centre Director is the main point of contact at an MLA Summer School and is responsible for all operations and employees. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion programme. We're on the lookout for someone who thrives on flexibility, cares deeply about making a positive difference, and is genuinely excited to work with kids. Your infectious energy will be key as you guide students on local and regional excursions, sharing your passion for the attractions they explore and creating memories that last a lifetime. As a vital member of the MLA team, your commitment is essential to ensuring our international students feel cared for throughout their entire journey with us - from the excitement of their arrival at the airport to the bittersweet farewell at the end of their transformative experience. If you're ready to blend fun with purpose, eager to contribute to the growth and cultural exchange of young minds and seek a summer experience that goes beyond the ordinary, apply now to join us as an MLA Activity Leader. Let's make this summer unforgettable together! COMPANY For 50 years, MLA has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. COMPANY MISSION STATEMENT MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. POSITION OVERVIEW Responsible for the overall Management of the Summer School Reports to UK Operations Manager From GBP 690per week (according to experience + Holiday Pay 12.07%) 6 working days per week 1 Day off per week BENEFITS Paid formal training Free transfers to the College Accommodation in single ensuite room Allmeals provided Company phone FreeFirst Aid and CPR Certifications if required REQUIRED SKILLS Capacity to motivate a team and lead by example Ability to multi-task Excellent communication (verbal and written) Attention to detail Self-motivation Aptitude to effectively use Microsoft Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests PREFERRED QUALIFICATIONS AND SKILLS: Prior work experience leading a team Prior experience overseeing a strict operating budget First Aid certification Lifeguard certification LOCATIONS We operate in : King's College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York's Royal Military School, Worcester, University of Worcester DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program KEY POSITION ACCOUNTABILITIES Pre-Programme Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable with all aspects of the programme Review the Centre Set-up Guide and all handbooks Become familiar with the mlaEasy Centre Management software Communicate with the centre staff regarding move-in, training, and any other pre-programme informatio Management of the Centre Maintain a clean, organized, and professional Centre Office Oversee the efficient completion of all duties of all staff Review all details pertaining to the day-to-day Centre operations and ensure all programme components are properly planned and delivered Work in conjunction with the Director of Studies to confirm the tuition programme is running in accordance with company standards Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met Hold regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to ensure the programme is running smoothly and the contract is being upheld WELFARE AND SAFEGUARDING Become familiar with the British Council safeguarding policies and prepare the centre for an inspection by BC officials Constantly monitor students and staff safety and welfare, addressing any concerns promptly and effectively Monitor that risk assessments are cariied out effectively Establish and effectively communicate to staff and guests' site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Centre Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Work with the head office for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained All staff share the responsibility for safeguarding and promoting the welfare of children and must adhere to, and comply with MLA Safeguarding Policy COMPANY QUALITY PERFORMANCE Ensure that what has been sold to the guests is being provided by the Centre Deliver a comprehensive Centre induction to all new guests within 24-hours of arrival Host a Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Programme Set-up Oversee the staff with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes Direct the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Send Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations, campus information and rooming list requirements Collaborate with the Centre Administrator to ensure a correct rooming list has been provided to the Centre in accordance with the Centre contract OFFICE DUTIES Maintain a log of all meetings and guest feedback Oversee the Master Centre Excel file with detailed housing, dining, and facilities usage in support of the Centre Administrator Complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctly Manage the sending of Centre SMS from mlaEasy to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications Oversee the collection and distribution of the student passports and security deposits Verify all programme expenses are being accurately maintained by the Centre Administrator and conduct weekly audits of the Petty Cash Work with the Activities Manager and Director of Studies to ensure weekly staff schedules are accurate and available within the online employee scheduling software Submit bi-weekly payroll reports to the COO Hold regular staff meetings to maintain good communication and positive morale Perform end-of-programme staff evaluations and programme report TRAINING Attend all required training and induction meetings and take an active part in discussion and feedback prior to start of employment Review itineraries and become knowledgeable about attractions Complete any required training sessions/courses both online and in person as directed Provide all necessary paperwork prior to employment COMPENSATION Centre Director (Residential ) ,00 Weekly Holiday Pay (12.07%) is to be added to weekly pay. MLA REPUTATION & CODE OF CONDUCT To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook UK EQUALITY ACT 2010 . click apply for full job details
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jul 15, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS Roehampton University (Other locations we operate: University of Reading, Kings College, Brunel Univeristy, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jul 15, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS Roehampton University (Other locations we operate: University of Reading, Kings College, Brunel Univeristy, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jul 15, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Reading (Other locations we operate: King's College, Brunel University, Roehampton University, University of Surrey, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: University of Reading, Kings College, Roehampton University,Brunel University, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details
Jul 15, 2025
Full time
Centre Administrator The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA , which is the trade name for Go Languages Worldwide ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program. Position Overview Responsible for all logistics and financing Reports to Centre Director Employment from end of June - beginning of August 6 working days per week 1 day off per week Required Skills Positive outlook Enthusiasm Excellent organization skills Ability to work long hours in a high-pressure environment Proficient with Microsoft Office suite, especially Excel Company For almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA's work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world. Company Mission Statement MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion. LOCATIONS University of Surrey (Other locations we operate: University of Reading, Kings College, Roehampton University,Brunel University, Dulwich College, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, University of Worcester, The Duke of York's Royal Military School) DATES June 19, 2025 - August 15, 2025 Contract dates may vary to meet the needs of the program SCHEDULE As an Centre Admin, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. Required Knowledge, Skills and Experience The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients. Additional required skills include: Financial background in managing a budget, recording expenses, and maintaining accurate records Excellent communication (verbal and written) Attention to detail Self-motivation Ability to establish excellent relationships with our clients, specifically the Group Leaders Aptitude to effectively use Microsoft Word and Excel Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests Additional preferred qualifications: Associate's or Bachelor's Degree Prior work experience as a manager Prior experience overseeing a strict operating budget First Aid certification Key Position Accountabilities Pre-Program Attend all required, paid training/induction meetings prior to the start of a session Review itineraries and become knowledgeable about all aspects of the program Complete any required training sessions/courses as directed Become familiar with the mlaEasy Center Management software Management of the Center Assist in maintaining a clean, organized, and professional Center Office Attend all meetings with Group Leaders in support of the Center Director Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes Welfare & Safeguarding Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans Maintain 24-hour on-call emergency assistance for the Center Address any guest or staff concerns and properly document and report concerns Be aware of any specific safeguarding needs of minors (those under the age of 18) Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively Company Quality Performance Participate in a comprehensive Center induction to all new guests within 24-hours of arrival Attend the Group Leader meeting within 24-hours of arrival Confirm the student and Group Leader handbooks are available and the contents are being adhered to Follow-up with staff to verify all guest inquiries are handled promptly and effectively Program Set-Up Oversee the staff with the preparation of the site to include the set-up of the Center Office Assist with the set-up of student rooms by distributing linen, arranging furniture, and preparing keys Conduct guest room inspections to verify the rooms are clean and up to the standards of MLA Ensure a correct rooming list has been provided to the Center in accordance with the Center contract Administrative Duties Maintain the Master Center Excel file with detailed housing, dining, and facilities usage Collect and catalog all receipts for purchases made by the staff Manage the Center petty cash and participate in weekly audits by the Center Director Manage the distribution and reconciliation of staff meal cards Assist the Activity Manager with the booking and confirming of extra excursions Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners Administer the collection and distribution of the student passports and security deposits Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary Attend regular staff meetings to maintain good communication and positive morale Participate in the end-of-program staff evaluations and program report Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication Liaising Develop a good business relationship with the college/university to ensure the contract is being applied properly Assist the Center Director to ensure grievance and disciplinary procedures are adhered to Provide support for all direct reports and subordinates when necessary Maintain regular communication with the COO and/or the Head Office Use company-provided communication channels for all business correspondences including company email and phone Develop and maintain open lines of communication with Group Leaders Support MLA Center Administrators at other centers when required Off-Campus Excursions Ensure receipts are collected for all purchases made on/for excursions Assist the Activity Manager to confirm all contracts and payments have been made to vendors On-Campus Activities Maintain a visible presence at the Center Make regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothly Ensure receipts are collected for all purchases made for on-campus activities Residence Hall Supervision Support the Night Guardian in the event any issues arise requiring that more than one person be present Apply fines to guests for damages to residence halls and/or campus property Compensation The Centre Admin is compensated as a weekly salary commensurate with the successful candidate's education and experience. Starting salary is from GBP 550per week (+ Holiday Pay 12.07%). The Centre Adminwill also receive complimentary room and full board as part of their compensation package. MLA Reputation and Code of Conduct To actively support MLA in its mission to provide quality learning To provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support them To comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate manner To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible Develop a good rapport with the students and Group Leaders and avoid absences as much as possible . click apply for full job details