Gallagher

Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief th click apply for full job details

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief th click apply for full job details

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence.Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview We are looking for an experienced and driven Head of Operations to lead and oversee branch operations, ensuring the highest standards of service delivery, client satisfaction, operational performance, and team engagement. This is a key leadership role where you will be responsible for the day to day running of the branch, managing financial performance, driving operational excellence, and fostering a collaborative, inclusive, and supportive culture. The successful candidate will play a key role in shaping the future of the operation as the business continues to evolve and grow. With exposure to flagship accounts, major stakeholders, and wider business initiatives, this role offers the opportunity to make a significant impact while contributing to the ongoing development of our TPA business. How you'll make an impact Lead and oversee all branch operations, ensuring smooth and efficient day to day performance. Drive high levels of client satisfaction through proactive relationship management and regular client engagement. Organise and attend client meetings, ensuring contracted service standards and performance targets are consistently achieved. Resolve client concerns and complaints promptly and professionally, maintaining strong and long-lasting relationships. Work closely with clients, account managers, colleagues, and stakeholders to understand and exceed client expectations. Collaborate across the wider business to ensure a consistent and seamless service offering. Monitor operational performance, budgets, and profitability, identifying opportunities for continuous improvement. Ensure compliance with regulatory and company requirements, maintaining robust governance and operational controls. Drive quality assurance standards through effective quality frameworks, regular audits, coaching, and training initiatives. Support senior leadership on strategic and operational projects as required. Partner with HR on recruitment, succession planning, employee development, and performance management activities. Ensure Personal Development Plans and individual goals are completed and maintained across the team. Mentor, coach, and develop colleagues, sharing knowledge and expertise to support career growth and operational excellence. About you Proven leadership and people management experience within a claims, insurance, or TPA environment. Strong technical claims knowledge, ideally within Motor and/or Casualty claims, with a good understanding of claims processes and systems. Experience leading teams through change while driving operational performance and continuous improvement. Excellent organisational and decision-making skills, with the ability to manage competing priorities in a fast-paced environment. Strong stakeholder management and relationship-building skills, with the confidence to engage with clients, senior leaders and colleagues. Excellent verbal and written communication skills, including reporting and presenting insights. A proactive approach to learning, development and achieving high standards. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace.If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether its shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change click apply for full job details

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you an experienced pensions professional with a passion for leading teams and delivering exceptional results? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you! We're looking for aClient Change Team Leaderto join our dynamic team. In this role, you'll oversee the delivery and day-to-day operations of a portfolio of projects and events, ensuring everything runs smoothly and efficiently. How you'll make an impact Managing and inspiring a team, coaching and developing individuals to reach their full potential. Overseeing the scoping, costing, and resourcing of projects and events, collaborating with Specialist Projects Consultants where needed. Performing and verifying manual and automated pension calculations, including key events such as retirements, leavers, deaths, and pension increases. Interpreting and running MKEY reports, as well as conducting data mining to locate critical information. Leveraging your in-depth knowledge of pension regulations to ensure compliance with GMP/GMPE, disclosure requirements, and other regulatory obligations. Reviewing Scheme Booklets, Trust Deeds, Rules, and Actuarial instructions to complete tasks accurately. Taking accountability as the designated Project Owner for a portfolio of projects and events. Driving process improvement initiatives and supporting senior staff with their implementation. Deputising for the Senior Operations Manager when required. About you A seasoned occupational pension schemes expert, with a detailed understanding of either DB or DC, and Hybrid Pension Schemes. Already established at either team leader or a principal now looking to progress to a Team Leader position. Proven people management experience, from trainees to senior associates. Strong analytical skills with a logical approach to problem-solving. Excellent communication and prioritisation skills to meet deadlines. The ability to scope, cost, resource, and check projects/events. A proactive leader who can inspire, motivate, and develop their team. Why join us? At Gallagher Benefit Services, we're committed to creating a supportive and inclusive workplace where you can thrive. You'll have the opportunity to work on exciting projects, develop your skills, and make a real impact. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)