The Quality Technician will assist the QA officer in the review of procedures, completed batch paperwork including manufacturing and analytical documentation. Be the QA representative for new campaigns dealing with aspects including process instruction sheets, change control, deviation, validation, customer audits, raw material and final product disposition. The QA Technician is expected to identify and escalate cGMP issues that have the ability to effect batch quality. Role •Provide QA input to project activities including review and approval of change requests, specifications, Standard Operating Procedures, Manufacturing Procedures and Analytical Procedures. •Participate in quality related investigations, assist in the development and approval of effective CAPA in order to resolve production, audit and customer issues. •Identify and escalate any identified cGMP areas of concern. •Participate in validation activities including approval of protocols and reports for analytical methods, manufacturing processes, analytical / production / packaging equipment and cleaning procedures •Participate in the audits of suppliers, production and support functions as required. •Be involved in the preparation for MHRA/FDA and other regulatory body audits. •Review the relevant documentation relating to incoming raw materials and perform the disposition activities as required. •Reviewing manufacturing, laboratory and associated documentation prior to performing the relevant disposition of final products.Where potential issues exist, these are to be highlighted to the QA manager. •Act as the QA representative for the introduction of new products, being a key member of the multi-functional team including R&D, QC and manufacturing thus ensuring that all cGMP documents are appropriate and all cGMP requirements are satisfied.
Jun 18, 2025
Full time
The Quality Technician will assist the QA officer in the review of procedures, completed batch paperwork including manufacturing and analytical documentation. Be the QA representative for new campaigns dealing with aspects including process instruction sheets, change control, deviation, validation, customer audits, raw material and final product disposition. The QA Technician is expected to identify and escalate cGMP issues that have the ability to effect batch quality. Role •Provide QA input to project activities including review and approval of change requests, specifications, Standard Operating Procedures, Manufacturing Procedures and Analytical Procedures. •Participate in quality related investigations, assist in the development and approval of effective CAPA in order to resolve production, audit and customer issues. •Identify and escalate any identified cGMP areas of concern. •Participate in validation activities including approval of protocols and reports for analytical methods, manufacturing processes, analytical / production / packaging equipment and cleaning procedures •Participate in the audits of suppliers, production and support functions as required. •Be involved in the preparation for MHRA/FDA and other regulatory body audits. •Review the relevant documentation relating to incoming raw materials and perform the disposition activities as required. •Reviewing manufacturing, laboratory and associated documentation prior to performing the relevant disposition of final products.Where potential issues exist, these are to be highlighted to the QA manager. •Act as the QA representative for the introduction of new products, being a key member of the multi-functional team including R&D, QC and manufacturing thus ensuring that all cGMP documents are appropriate and all cGMP requirements are satisfied.
We are seeking an enthusiastic and motivated individual to join our IT support team as an IT Service Desk Analyst. They will be customer focused and provide a single point of contact for all users of IT through the logging and management of all incidents and service requests. Responsibilities: Provide first-line support to end-users via phone, email, or in-person. Provision of first line support, including but not limited to triage and appropriate troubleshooting, correct incident categorisation and resolution where possible. Retention of end-to-end ownership and working with Piramal IT resolver groups and third parties where required. Purchase of and receipting equipment as required. Maintain excellent customer service ensuring issues are resolved in a timely manner. Troubleshoot and resolve hardware and software issues. Assist in managing and maintaining IT systems and equipment. Set up new user accounts and manage access to networks and systems. Document and track all issues and resolutions in our ticketing system. Work collaboratively with other members of the IT team to ensure the smooth operation of IT systems and services. Provide training and guidance to end-users on basic IT tasks. Requirements: A passion for technology and willingness to learn. Strong problem-solving and analytical skills Good communication and customer service skills Ability to work well in a team environment. Ability to manage and prioritise workload effectively. Familiarity with Microsoft Office 365 and Windows 7&10, operating systems is a plus. Job Type: Temporary contract Contract length: 6 months Salary: Up to £24,500.00 per year Schedule: Day shift Monday to Friday Ability to commute/relocate: Morpeth: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person Reference ID: ISTemp
Feb 01, 2024
Full time
We are seeking an enthusiastic and motivated individual to join our IT support team as an IT Service Desk Analyst. They will be customer focused and provide a single point of contact for all users of IT through the logging and management of all incidents and service requests. Responsibilities: Provide first-line support to end-users via phone, email, or in-person. Provision of first line support, including but not limited to triage and appropriate troubleshooting, correct incident categorisation and resolution where possible. Retention of end-to-end ownership and working with Piramal IT resolver groups and third parties where required. Purchase of and receipting equipment as required. Maintain excellent customer service ensuring issues are resolved in a timely manner. Troubleshoot and resolve hardware and software issues. Assist in managing and maintaining IT systems and equipment. Set up new user accounts and manage access to networks and systems. Document and track all issues and resolutions in our ticketing system. Work collaboratively with other members of the IT team to ensure the smooth operation of IT systems and services. Provide training and guidance to end-users on basic IT tasks. Requirements: A passion for technology and willingness to learn. Strong problem-solving and analytical skills Good communication and customer service skills Ability to work well in a team environment. Ability to manage and prioritise workload effectively. Familiarity with Microsoft Office 365 and Windows 7&10, operating systems is a plus. Job Type: Temporary contract Contract length: 6 months Salary: Up to £24,500.00 per year Schedule: Day shift Monday to Friday Ability to commute/relocate: Morpeth: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person Reference ID: ISTemp
