UX/UI Designer (Must hold SC Clearance) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Overview: We are seeking a UX/UI Designer to join a large, multidisciplinary team focused on developing cutting-edge, AI-enabled decision-support products across multiple portfolios. This is a high-impact role where you will lead UX/UI design for a major project and play a pivotal role in shaping and growing the design capability across the wider programme. Key Responsibilities: Lead UX and UI design for a key AI-driven project, from discovery through to delivery. Define and develop user personas, customer journeys, wireframes, and prototypes to support user-centred design. Translate complex requirements into intuitive and accessible user interfaces. Act as the subject matter expert (SME) for UX/UI design, advising across other projects and portfolios to promote best practices. Collaborate closely with product managers, developers, researchers, and stakeholders in an agile delivery environment. Present and defend design decisions using a strong evidence-based and user-focused rationale. Support and mentor team members in the application of user-centred design principles. Essential Skills and Experience: Active SC Clearance is essential. Strong grounding in user-centred design methodologies, from discovery to delivery. Proficient with design and prototyping tools such as Figma, Sketch, Adobe XD, InVision Studio, Axure, etc. Demonstrated ability to deliver high-quality outputs including personas, journey maps, wireframes, and service maps. Experience in rapid digital prototyping and iterative design. Confident in presenting work and facilitating stakeholder engagement using evidence-based design principles. Good understanding of accessibility and inclusive design in digital services. Desirable Skills: Strong stakeholder management and communication skills, with the ability to influence at all levels. Strategic thinking with the ability to align design work to broader business and user goals. Benefits: Competitive salary and performance-based bonus structure. Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is a 12 Month salary based FTC, and all employees are required to meet SC Clearance . Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type. What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Aug 12, 2025
Full time
UX/UI Designer (Must hold SC Clearance) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Overview: We are seeking a UX/UI Designer to join a large, multidisciplinary team focused on developing cutting-edge, AI-enabled decision-support products across multiple portfolios. This is a high-impact role where you will lead UX/UI design for a major project and play a pivotal role in shaping and growing the design capability across the wider programme. Key Responsibilities: Lead UX and UI design for a key AI-driven project, from discovery through to delivery. Define and develop user personas, customer journeys, wireframes, and prototypes to support user-centred design. Translate complex requirements into intuitive and accessible user interfaces. Act as the subject matter expert (SME) for UX/UI design, advising across other projects and portfolios to promote best practices. Collaborate closely with product managers, developers, researchers, and stakeholders in an agile delivery environment. Present and defend design decisions using a strong evidence-based and user-focused rationale. Support and mentor team members in the application of user-centred design principles. Essential Skills and Experience: Active SC Clearance is essential. Strong grounding in user-centred design methodologies, from discovery to delivery. Proficient with design and prototyping tools such as Figma, Sketch, Adobe XD, InVision Studio, Axure, etc. Demonstrated ability to deliver high-quality outputs including personas, journey maps, wireframes, and service maps. Experience in rapid digital prototyping and iterative design. Confident in presenting work and facilitating stakeholder engagement using evidence-based design principles. Good understanding of accessibility and inclusive design in digital services. Desirable Skills: Strong stakeholder management and communication skills, with the ability to influence at all levels. Strategic thinking with the ability to align design work to broader business and user goals. Benefits: Competitive salary and performance-based bonus structure. Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is a 12 Month salary based FTC, and all employees are required to meet SC Clearance . Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type. What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Technical Test Consultant Location: East London- 1 day office based per week Work Pattern: Full time/12 Month Fixed Term Contract Security Clearance: Active SC required The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The Role: We are looking for an experienced and highly skilled hands-on SC Cleared Technical Test Consultant to lead and drive our testing efforts across multiple projects. The Technical Test Consultant will be responsible for developing test scripts, working with 3 rd party suppliers, managing UAT testing, tracking defects in Jira, and supporting the Programme Test Manager. Skills Required: Test Management: Proven experience in writing Test Approaches, Test Plans, and Test Completion Reports Expertise in writing technical test scenarios , test execution, and defect logging Proficiency in using JIRA/Confluence Technologies: Experience working on ServiceNow: Develop test plans, test cases, and test scripts based on functional and technical requirements for ServiceNow applications. Execute manual and automated tests for ServiceNow implementations, including platform functionality, workflows, integrations, and customizations. Perform functional, regression, integration, UAT (User Acceptance Testing), for ServiceNow modules. Experience working on Infrastructure Voice / Video / Network : Develop and execute test plans and test cases for voice and video communication systems, ensuring they meet quality standards and customer expectations. Perform functional, integration, and system testing for both voice and video call functionality, ensuring compatibility across various devices, platforms, and networks. Conduct end-to-end testing of voice and video calls, assessing call quality and latency. Communication & Leadership: Leadership experience in coordinating UAT testing efforts Excellent communication, stakeholder management , and presentation skills, with the ability to convey technical details clearly to various audiences Strong problem-solving skills , including the ability to troubleshoot complex issues and collaborate with technical teams to drive resolutions Work closely with business analysts , and other key client stakeholders to ensure complete test coverage and resolution of technical issues which may arise. Strong experience working with 3 rd party suppliers for validating all Test Artefacts and providing sign-off Desirable Skills: Experience with Windows re-platforming , M365 , and Windows 10 to Windows 11 migration Understanding of Cloud and Infrastructure technologies knowledge of test tools and frameworks, including those for automation, performance, and manual testing Certifications: Certifications such as ISTQB are desirable. Benefits: Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Feb 20, 2025
Full time
Technical Test Consultant Location: East London- 1 day office based per week Work Pattern: Full time/12 Month Fixed Term Contract Security Clearance: Active SC required The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The Role: We are looking for an experienced and highly skilled hands-on SC Cleared Technical Test Consultant to lead and drive our testing efforts across multiple projects. The Technical Test Consultant will be responsible for developing test scripts, working with 3 rd party suppliers, managing UAT testing, tracking defects in Jira, and supporting the Programme Test Manager. Skills Required: Test Management: Proven experience in writing Test Approaches, Test Plans, and Test Completion Reports Expertise in writing technical test scenarios , test execution, and defect logging Proficiency in using JIRA/Confluence Technologies: Experience working on ServiceNow: Develop test plans, test cases, and test scripts based on functional and technical requirements for ServiceNow applications. Execute manual and automated tests for ServiceNow implementations, including platform functionality, workflows, integrations, and customizations. Perform functional, regression, integration, UAT (User Acceptance Testing), for ServiceNow modules. Experience working on Infrastructure Voice / Video / Network : Develop and execute test plans and test cases for voice and video communication systems, ensuring they meet quality standards and customer expectations. Perform functional, integration, and system testing for both voice and video call functionality, ensuring compatibility across various devices, platforms, and networks. Conduct end-to-end testing of voice and video calls, assessing call quality and latency. Communication & Leadership: Leadership experience in coordinating UAT testing efforts Excellent communication, stakeholder management , and presentation skills, with the ability to convey technical details clearly to various audiences Strong problem-solving skills , including the ability to troubleshoot complex issues and collaborate with technical teams to drive resolutions Work closely with business analysts , and other key client stakeholders to ensure complete test coverage and resolution of technical issues which may arise. Strong experience working with 3 rd party suppliers for validating all Test Artefacts and providing sign-off Desirable Skills: Experience with Windows re-platforming , M365 , and Windows 10 to Windows 11 migration Understanding of Cloud and Infrastructure technologies knowledge of test tools and frameworks, including those for automation, performance, and manual testing Certifications: Certifications such as ISTQB are desirable. Benefits: Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Role Title : Account Director Location : Hybrid remote and London office role About Us : Amber Labs is an independent data and digital transformation consultancy founded in 2020 by three partners united by a vision: delivering excellence for clients and creating a great place to work. Since then, we've grown into a dynamic team of over 120 dedicated consultants, passionate about driving exceptional results. With expertise spanning cloud, data, digital, and AI, we empower our clients to achieve meaningful transformation while staying ahead in an ever-evolving technological landscape. Responsibilities : Lead the strategic direction for major and high-value accounts, ensuring long-term growth and sustainability, with a focus on government and defence clients. Oversee and mentor Account Managers, driving consistency in client management and embedding best practices across the team. Manage the account team across consulting, talent, and operations functions to deliver account goals and exceed client expectations. Develop and implement long-term account strategies to maximise client retention, growth, and satisfaction, ensuring alignment with overall business objectives. Act as the primary escalation point for critical client issues and complex negotiations, including contract renewals, service expansions, and pricing discussions. Build and nurture C-level relationships with key clients to foster trust and identify opportunities for broader service offerings. Drive business development efforts by identifying strategic opportunities within existing clients and supporting the team in developing new partnerships or service lines. Attributes : Strategic and visionary while maintaining a hands-on approach when needed. Exceptional client relationship management skills, particularly at the C-level. Analytical and data-driven, with a focus on maximising client value and profitability. Strong leadership abilities, fostering collaboration and excellence within the account team. Experience : Minimum 6 years in account management, client success, or a similar role, with a proven track record of managing large, strategic client relationships. Demonstrated success in driving significant revenue growth and forming long-term strategic partnerships. Experience in navigating complex client environments, particularly within government, defence, or similarly high-value sectors. Strong commercial acumen, including expertise in contract negotiations and account profitability analysis. Experience in account management within the fields of data, digital, cloud, and AI. Experience working within a consulting environment, with a strong understanding of client needs and delivery. Proven ability to lead and develop high-performing account management teams.
Feb 08, 2025
Full time
Role Title : Account Director Location : Hybrid remote and London office role About Us : Amber Labs is an independent data and digital transformation consultancy founded in 2020 by three partners united by a vision: delivering excellence for clients and creating a great place to work. Since then, we've grown into a dynamic team of over 120 dedicated consultants, passionate about driving exceptional results. With expertise spanning cloud, data, digital, and AI, we empower our clients to achieve meaningful transformation while staying ahead in an ever-evolving technological landscape. Responsibilities : Lead the strategic direction for major and high-value accounts, ensuring long-term growth and sustainability, with a focus on government and defence clients. Oversee and mentor Account Managers, driving consistency in client management and embedding best practices across the team. Manage the account team across consulting, talent, and operations functions to deliver account goals and exceed client expectations. Develop and implement long-term account strategies to maximise client retention, growth, and satisfaction, ensuring alignment with overall business objectives. Act as the primary escalation point for critical client issues and complex negotiations, including contract renewals, service expansions, and pricing discussions. Build and nurture C-level relationships with key clients to foster trust and identify opportunities for broader service offerings. Drive business development efforts by identifying strategic opportunities within existing clients and supporting the team in developing new partnerships or service lines. Attributes : Strategic and visionary while maintaining a hands-on approach when needed. Exceptional client relationship management skills, particularly at the C-level. Analytical and data-driven, with a focus on maximising client value and profitability. Strong leadership abilities, fostering collaboration and excellence within the account team. Experience : Minimum 6 years in account management, client success, or a similar role, with a proven track record of managing large, strategic client relationships. Demonstrated success in driving significant revenue growth and forming long-term strategic partnerships. Experience in navigating complex client environments, particularly within government, defence, or similarly high-value sectors. Strong commercial acumen, including expertise in contract negotiations and account profitability analysis. Experience in account management within the fields of data, digital, cloud, and AI. Experience working within a consulting environment, with a strong understanding of client needs and delivery. Proven ability to lead and develop high-performing account management teams.
