PSPS

South Holland District Council is seeking an exceptional Housing Property Services Manager to lead the delivery of our property investment and asset management services for our 3,800 homes. This is a key leadership role within our Housing Landlord Service, responsible for ensuring that our homes remain safe, decent, energy efficient and fit for the future. Reporting to the Head of Housing Investment & Development, you will oversee the delivery of more than 50 million of housing investment over the next five years while leading a culture of professionalism, accountability and continuous improvement. SHDC was rated C2 by the Regulator of Social Housing in 2025, with a transformation programme focussed on ongoing service improvement to deliver high-quality housing services. We are looking for someone who is passionate about delivering excellent services for tenants whilst strengthening processes, improving performance and embedding best practice across all aspects of property services. As Housing Property Services Manager, you will: Lead and develop a high-performing Property Services team. Drive professional standards across surveying, planned investment, retrofit and contract management activities. Review, improve and embed robust processes that deliver consistency, efficiency and compliance. Ensure excellent governance, data management financial management and performance monitoring. Oversee contractor management arrangements to achieve value for money, strong performance and high-quality outcomes. Deliver programmes that ensure homes meet the Decent Homes Standard and evolving regulatory requirements. Support the delivery of energy efficiency and retrofit programmes that improve homes and reduce carbon emissions. Provide clear, evidence-based reports and recommendations to senior leaders and elected members. Foster a culture of continuous improvement, innovation and customer-focused service delivery. Work closely with the Repairs Manager and Compliance Manager to ensure the planned investment programme contributes towards meeting wider HRA, corporate and legislative requirements. We are looking for an experienced leader with significant experience in property services, asset management, surveying or housing investment. You will bring: Strong technical knowledge of housing property management, building construction and regulatory compliance. Experience of managing complex programmes, contracts and budgets. The ability to analyse performance, identify opportunities for improvement and implement effective solutions. A track record of strengthening operational processes and delivering service improvements. Excellent leadership, communication and stakeholder management skills. Commercial awareness and a commitment to achieving value for money. A collaborative approach with a focus on delivering excellent outcomes for tenants. Why Join Us? This is an exciting opportunity to shape the future of property services at South Holland District Council. You will have the opportunity to influence strategy, modernise services and ensure our residents benefit from professionally managed, well-maintained homes. If you are a forward-thinking property professional who thrives on improving processes, raising standards and leading teams to deliver outstanding results, we would love to hear from you. If you have any questions about the role, please speak to Caroline Hannon, Head of Housing Investment and Development on Tel: (phone number removed) BENEFITS: We offer excellent terms and conditions of employment including: Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme +option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car mileage reimbursement Excellent career progression and training opportunities Long Service Recognition Salary sacrifice car scheme roles over 33k Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.

Salary: £25,947.47 per annum We are recruiting to our Revenues & Benefits Service! We are looking for someone who can bring transferable skills and experience to our team. This role is Full Time, 37 hours a week. As a Case Management Officer within our Benefits Team, you will play a key role in ensuring the prompt and efficient processing of new claims, change in circumstances and Crisis and Resilience Fund Housing Payments for our customers, on behalf of our client councils. Typical duties include: Interpreting and applying legislation, guidance and local policies to customers claims. Updating of computerised computer records. Communicating with customers using a range of accessible communication methods (e.g. phone, email, written correspondence) to provide advice, explanations, and clarification on decisions and actions. Providing tailored support where customers may be experiencing financial difficulty or vulnerability, including helping them access appropriate advice, guidance, or support services. What you will need: Experience of handling challenging enquiries in a customer-focused environment. Experience of working to service standards, deadlines, and performance targets in an office environment. Experience of using a range of IT applications such as Microsoft Outlook, Word, and Excel. GCSE C/4 or above in English and Maths. If you are interested in having a chat about the role, please contact Miss Sonia Limm at (phone number removed) About us PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Our teams enjoy regular events and recognition. What do I get in return? Local Government Pension Scheme- With Generous Employer Contributions, you can enjoy peace of mind knowing you re part of a scheme designed to provide financial security for life after work. Annual leave- Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off, we also provide an option for you to flex when you take your bank holidays. Hybrid working- Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week Wellbeing Support, Advice and Guidance- Emotional guidance can be accessed via our Employee Assistance Program though an online portal or over the telephone Employee Benefits platform- Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts Employment policies- including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives Career progression- Opportunities for professional growth and development Want to find out more? View our corporate video Visit our website PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.