Imperial Recruitment Group

Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Sunderland on a permanent basis. LOCATION: Remote Sunderland SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You ll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards 9001, 14001 and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business s core values through working relationships, attitude, and behaviour Ability to travel to clients sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

HR Officer Reports to: Head of People & Culture Location: Northampton Salary: Negotiable Hours: Monday - Friday Type: Permanent Imperial Recruitment are working with Made For Trade on a retained basis to recruit a HR Officer for their new site in Northampton Role Purpose The HR & Facilities Coordinator will be responsible for the smooth day-to-day running of the Northampton site, providing hands-on support across HR, administration, and facilities. This is a varied and fast-paced role requiring a proactive individual who can take ownership of site-based activity, ensuring employees are supported, HR processes are completed accurately, and the workplace is well organised, presentable, and fully operational at all times. The role acts as the first point of contact on site for people-related matters, with support from the Head of People & Culture for more complex issues. Key Responsibilities HR & Employee Support Act as the first point of contact for employees and managers on HR queries Support the full employee life-cycle including on-boarding, changes and off-boarding Carry out right to work checks, references and on-boarding compliance Support recruitment activity including interviews and candidate coordination Assist with disciplinary, grievance and investigation meetings, including note taking Escalate more complex matters to the Head of People & Culture HR Administration & Systems Maintain accurate employee records on the HR system Manage time and attendance, including clocking data and resolving issues Process employee changes in line with payroll deadlines and liaise with Payroll as required Support absence reporting and basic HR data/reporting Onboarding & Site Setup Coordinate on-boarding for all new starters Issue PPE, clocking fobs and equipment Ensure all system access and payroll setup is complete Deliver a smooth and organised first-day experience Facilities & Site Coordination Take ownership of the general upkeep and presentation of the site Ensure offices, meeting rooms, showroom and communal areas are clean and organised Work with cleaning providers to maintain standards Manage site supplies (PPE, stationery, tea/coffee, consumables) Liaise with purchasing and suppliers to ensure the site is fully stocked and operational Provide showroom access when required Be a visible, approachable presence on site Support site visits, audits and general administration Carry out ad hoc duties as required to support the business Person Specification Previous experience in HR administration or a similar coordination role Experience using HR and/or time & attendance systems Strong organisation and attention to detail Confident communicator, able to build relationships across the site Proactive and able to work independently IT literate (MS Office) Minimum Level 3 CIPD qualified or equivalent experience (desirable) Key Behaviours Takes ownership and gets things done Flexible and hands-on approach Practical and solutions-focused Approachable and supportive Maintains high standards For more information please contact Dan Pilkington at Imperial Recruitment Group

Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Sunderland on a permanent basis. LOCATION: Remote Sunderland SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You ll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards 9001, 14001 and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business s core values through working relationships, attitude, and behaviour Ability to travel to clients sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

Job Title: Kitchen Porter Location: Darlington Pay Rate: 12.71 per hour Hours: 15 hours per week (Monday to Friday) Overview: We are seeking a reliable and hardworking Kitchen Porter to support our kitchen team in Darlington. This is a part-time role, ideal for someone looking for consistent weekday hours in a fast-paced environment. Key Responsibilities: Maintain cleanliness of kitchen areas, including floors, surfaces, and equipment Wash dishes, utensils, and kitchen tools promptly and efficiently Assist with basic food preparation as required Ensure waste is disposed of correctly and recycling procedures are followed Support chefs and kitchen staff with general duties Requirements: Strong work ethic and attention to detail Ability to work efficiently in a busy environment Good teamwork and communication skills Previous experience is beneficial but not essential