Charlotte Tilbury

19 job(s) at Charlotte Tilbury

Charlotte Tilbury
Sep 21, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The Senior Global Pricing Manager leads the global pricing strategy across multiple regions, ensuring commercial success through data-driven decision-making and strategic alignment with business objectives. This role is responsible for setting prices for new product launches, delivering annual pricing reviews across 10 regions, and providing insights to senior stakeholders including ExCo. It requires strong analytical capabilities, leadership skills, and the ability to influence cross-functional teams and executive decision-makers. The role also includes managing and mentoring a Senior Pricing Analyst, supporting their development and ensuring high-quality analytical output. As a Senior Global Pricing Manager you will Strategic Pricing Leadership Own and lead pricing strategies for new product development across global markets. Deliver annual pricing reviews for 10 regions, integrating market trends, competitor benchmarks, and commercial objectives. Set pricing guardrails and approval flows to ensure consistency and profitability. Lead pricing strategy implementation across more than 35 countries, including the UK, US, Europe, Middle East, and China. Stakeholder Engagement Liaise with senior stakeholders, including ExCo, to review pricing strategies and ensure alignment with business objectives. Review new pricing strategies with ExCo, approve margin proposals, and escalate exceptions where required to ensure strategic alignment and governance. Influence executive decision-making through clear, data-backed communication and strategic insight. Advanced Pricing Analysis Conduct post-price increase analysis to assess impact on revenue, margin, and customer behaviours. Evaluate price elasticity and cannibalisation effects to inform future pricing and promotional strategies. Monitor FX fluctuations and make informed pricing decisions in volatile markets. Track effective margins and contractual premiums across markets. Global Market Execution Lead pricing strategy for new country launches, ensuring alignment with commercial objectives and successful implementation across diverse markets. Manage travel retail pricing corridors and provide strategic recommendations to leadership. Team Management Manage and mentor a Senior Pricing Analyst, fostering professional growth and analytical excellence. Build a collaborative and high-performance pricing function that supports global business needs. Cross-Functional Collaboration Partner with commercial, marketing, and finance teams to align pricing with sales strategies and market positioning. Collaborate with regional teams to streamline pricing processes and strengthen pricing governance. Reporting & Systems Review and maintain Excel-based pricing tools and dashboards for streamlined reviews and competitor benchmarking. Ensure pricing and cost data is accurately loaded into systems and applied correctly across channels and markets. About you Proven experience in global pricing strategy, preferably in cosmetics, retail, or FMCG. Strong analytical skills with expertise in financial modelling, price elasticity, and post-implementation analysis. Advanced proficiency in Excel and pricing tools. Experience managing and mentoring team members. Excellent communication and presentation skills, with the ability to influence senior stakeholders. Knowledge of international markets and pricing dynamics. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We're looking for an ambitious National Account Executives to join our fabulous EU commercial team. The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand's dynamic growth. You'll have a commercial mindset with a natural ability to reach creative results and achieve ambitious targets. You'll be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry. As a National Account Executive you will Driving Performance Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities. Retain agility to react to retail trends and maximise opportunities across retailers. Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner. Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain. Lead the effective monitoring of retailers' inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers. Undertake adhoc reporting and analysis in response to business needs. Trading Relationships Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner. Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets. Cross-Functional Working Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of the trading plans. Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions. Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities. Who you will work with You'll be responsible for supporting and assisting the National Accounts Team in the management of the Charlotte Tilbury business across our EU regions, reporting directly in to one of our talented National Account Managers. About you Previous experience in a similar role within a National Accounts team/other relevant functions Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!) Excellent numerical and analytical skills Impeccable attention to detail and level of accuracy Effective communicator, both written and verbal Proactive and action orientated Have excellent Excel and PowerPoint skills. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog-friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role Please note this is a 12-month FTC. You will support the eCommerce Manager in delivering smooth and impactful product launches and performance initiatives on This role is hands-on and execution-focused, helping to coordinate product setups, track performance, manage stock-related tasks, and support key campaigns and commercial events. You'll work closely with cross-functional teams and play a key role in ensuring operational excellence. As an eCommerce Coordinator, Product you will Execute the launch of new products and bundles on the website and app, including QA checks (with support from Coordinator colleagues as needed) Coordinate launch readiness across teams, managing checklists and timelines, and maintaining calendars and documentation Brief content and UX teams with clear rationale and requirements for product launches Track and manage ancillary stock (e.g., gift wrap, seasonal items) and samples in partnership with operations Assist in preparing and updating product forecasts, including compiling summaries for internal stakeholders Monitor and report on product and category performance, pulling weekly reports and supporting data analysis Contribute to post-launch and campaign wrap-ups by gathering insights and sharing thoughts Help manage and optimise the bundle strategy to drive cross-sell and average order value Run the operations of our review platform ensuring timely briefs and send outs, share thoughts on improvements with Manager. Own auditing reviews ensuring themes are picked up on and shared for action Track competitor activity, gifting trends, and innovation to support strategic planning Support the eCommerce Manager in project managing major commercial events like Cyber Week and Summer Sale As needed - support promotional setup and merchandising updates or QA Who you will work with Reporting into the eCommerce Manager, Product About you Confident with eCommerce tools (EP) Previous experience in Excel and Microsoft Suite for reporting Comfortable with software such as Looker or Google Analytics Highly organised with strong attention to detail Comfortable working cross-functionally and managing multiple priorities Passion for the beauty industry Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are seeking an experienced and highly organised indirect IT Category Manager to join our team. As an IT procurement Manager, you will play a crucial role in streamlining our IT procurement process, ensuring cost-effectiveness, and strategic sourcing. You will collaborate with various departments to understand various IT requirements, including Digital Marketing, evaluate supplier options, negotiate contracts, and ensure timely delivery of goods and services. Responsibilities Develop and execute sourcing strategies for IT hardware, software, including Digital Marketing, SaaS, and services. Maintain a forward-looking IT category plan aligned with business and technology roadmaps. Apply a strategic mindset to identify and implement innovative procurement solutions that enhance our IT capabilities. Drive continuous improvement and challenge the status quo to unlock new opportunities. Demonstrate strong understanding of savings types (e.g. cost avoidance, cost reduction, value-add). Track and report savings performance against targets, ensuring alignment with finance and budget owners. Collaborate with IT, Legal, Finance, and other departments to define requirements and priorities. Support cross-functional initiatives such as Order Management Systems, Legal Management Systems, and Source-to-Contract platforms. Lead supplier evaluations, negotiations, and contract finalisation. Manage service levels, performance reviews, and risk mitigation strategies. Promote ethical sourcing and sustainable procurement practices. Ensure compliance with internal policies and external regulations. About you Proven experience in IT procurement within a dynamic, multi-stakeholder environment. Experience in Digital/Performance Marketing contracts. Strong commercial acumen and strategic thinking. Deep understanding of procurement levers and savings methodologies. Skilled in contract negotiation and supplier relationship management. Familiarity with procurement systems and analytics tools. Ability to influence and collaborate across functions. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. The Role SEO Specialist Role Accountabilities The digital team operates in a high growth, challenging and dynamic environment, which allows this person to have a significant impact on the success of the business. We are looking for a passionate and detail-oriented SEO Specialist to join our growing team. In this role, you will be responsible for driving inbound performance across all Charlotte Tilbury websites through effective on-page SEO, blog content optimization, and performance analysis. You will combine creative flair with analytical thinking to deeply understand our customer, execute our SEO strategy, and continuously optimize for growth and efficiency. As a key advocate for SEO within the business, you'll help embed best practices across teams and champion SEO as a core part of our digital strategy. Responsibilities Own and execute on-page SEO strategies, including copy optimization for category and product pages across all markets. Localize blog content and ensure SEO best practices are applied for markets. Conduct keyword research tailored to local markets and manage the end-to-end translation process for international sites. Drive improvements in Local Search visibility, ensuring our brand is discoverable across all relevant platforms. Collaborate with cross-functional teams to integrate SEO into content planning and digital initiatives. Analyze performance metrics and provide actionable insights to improve organic traffic and engagement. Educate internal stakeholders on SEO principles and foster a culture of SEO-first thinking. Reporting Relationships Head of SEO Key Selection Criteria 2+ years' experience in digital and multi-channel SEO in an ecommerce environment. Demonstrate the ability to craft effective prompts to guide generative AI models in producing desired outputs. Advanced knowledge of web analytics and SEO tools such as Google Analytics, Google Search Console, keyword tracking and research tools such as SEMrush/Ahrefs or similar. Ability to organise priorities, meet deadlines and work independently. Strong communication skills with a passion for digital marketing and SEO. An excellent understanding of measuring the impact of SEO, tracking KPIs, and deriving insight. Knowledge of a second language (French, German, Italian, or Spanish) is preferred but not essential. A high level of technical understanding of how GenAI & LLM models work is desirable. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a passionate Transformation professional with experience of Product Lifecycle Management to lead the continuous improvements across our Product Development capabilities. This role will report into the Transformation Director and will require the ability to influence a broad range of functional teams to deliver effective outcomes. This role will work within our broader transformation function focusing on driving operation excellence through our Product Lifecycle engaging regularly with Product Development, Supply Chain and Technology functions owning the roadmap for process, technology and data related changes that enhance capability and drive efficiency and innovation. As a Senior Transformation Manager you will Lead on the evaluation of new ideas and initiatives, assessing the benefit and impact across people, process, data and technology to identify key priorities and dependencies on a strategic roadmap. Lead initiatives to streamline and harmonize product development processes across R&D, supply chain, manufacturing, quality, and commercial teams. Matrix manages teams from concept through to deployment across a range of projects and programs. Serves as a primary contact and point of escalation for teams involved in product lifecycle management. Identifies organisational change management impacts and works with stakeholders to generate an effective outcome. Identify and eliminate inefficiencies, bottlenecks, and silos in cross-functional workflows. Ensures the successful outcome of project delivery About you A self-starter with an appetite for continual improvement in the product development space. You will possess an overall awareness of the product lifecycle providing an ability to engage with subject matter experts to identify opportunities. Comfortable with operating alone and managing teams, you will possess a can-do approach with the ability to switch between strategic thinking and hands-on execution as necessary to meet delivery targets. Understand the needs of different stakeholders and can utilise a range of soft skills to both influence and empower effectively. A proven ability to meet deadlines in a timely manner & have a flexible and professional attitude. Outcome focused and enjoys working in a fast-paced retail environment. Have exceptional organisational and prioritising skills and show great attention to detail and be results-driven. Excellent communication skills, with a confident & articulate manner (written and verbal) Great relationship-building skills and the ability to network. Energetic and enthusiastic with a team spirit. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the make up applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for our next superstar Training & PRO Coordinator, to join our EU team, based here in London on a 12 month fixed term contract. As our Training & PRO Coordinator, you will be responsible for effective planning, delivery, and measurement of all Educational & PRO Artistry activity across all EU markets and retailers! As a Training & PRO Coordinator you will Leverage, regionalise and distribute Educational Assets provided by the Global Education Team. Examples include: translation of product guidelines, creation, production and shipment coordination of Educational and Traffic Stopping tools. Budget Management: working closely with the Events and Training Operations Manager, oversee the forecasting and actualisation of all travel and expenses costs from the training team, managing and escalating risks and opportunities in the cost centre. Manage and arrange the distribution of Training kits to all relevant parties. Manage the forecasting of gratis and the creation of the Dream Gratis Plan. Work alongside Supply Chain team and Training Managers to ensure all store teams and Retailer's casts, where applicable, receive the right product/s in advance of launch. Support the Events & Training Operation Manager with the planning and delivery of regional educational events, ranging from Induction Trainings, product launches, retail partners' conventions, through to the Annual Retail Conference. Lead the planning and delivery of all artistry certification courses. Organise and support the wider Senior Regional Team in the delivery of field team meetings, including creation of any gifting, tools or documentation required. Who you will work with You will report directly into our wonderful Events and Training Operations Manager, EU, with a dotted line to the PRO Artistry Manager, EU You will work cross functionally across the business, including Marketing, Commercial, Sales & Education, Retail Operations, external suppliers and retail partners. As well as the wider EU team! About you Ideally, you have some experience in an Training/Education/Operational role, within Beauty or Fashion. You have a natural curiosity, passion and love for the beauty industry! Ability to work under pressure, meet deadlines in a timely manner, creative and solution oriented, with a keen eye for detail. You have the confidence to work well on your own as well as part of a team, you are a huge collaborator! Have a flexible and professional attitude, you are hungry to learn and welcome challenge! An excellent communicator, you build great stakeholder relationships and able to lead cross functional groups. Have exceptional organisational and prioritising skills and show great attention to detail and be results driven. Excellent English written and verbal skills. You are proficient across MS Office and have experience with Learning Management Systems. Please note, you need to be flexible and able to travel across the EU region! Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Project Manager to support our growing marketing and digital teams! This role will see you working across a variety of creative projects, with exciting opportunities to contribute across Skincare, Complexion and Colour product categories. With 4-5 years writing experience, you will have a demonstrated passion for storytelling and a keen eye for detail. With an entrepreneurial spirit, solutions-oriented and collaborative approach, you will work alongside other creatives, the marketing team, digital team, PR, social, as well as help support our local market creative efforts. As a Project Manager you will Manage all internal cross-functional teams during the lifecycle of all brand campaigns and new product launches. This includes integrating teams across brand creative, PR, social content, digital content, digital builds, and events. Must understand marketing channels and functions Ensuring all teams are hitting milestones with 1) strategy + creative, 2) planning + tactics, 3) aligned on execution Communicate directly with internal teams around budget, timelines, process & deliverables Schedule necessary project-related meetings such as kickoffs, brainstorms, and deliverable reviews Responsible for Scope of Work task, timeline, and budget development Provide mentorship to members of the team Responsible for all vendor agreements and other contract documents Work closely with our in-house creative team and production Report on resourcing, budgeting, and revenue realization Project Execution Budget management, including review of actual expenses and working with production team Scope tracking (timing, deliverables), if a change occurs, planning what can be done in scope and what can't Schedule management, ensuring inter-departmental teams know timing for meetings, milestones, deliverables & completion Collaborate with Creative team leads to manage team tasks, next steps, bandwidth, and needed resources Collaborate with producers to build & manage holistic budgets and timelines that will meet production needs for an ask as creative is developed Work with all departments on budget, timing & task management to ensure their inputs and outputs on a project are aligned with larger timing & milestone needs Project Wrap Ensure all working and final project assets are consolidated in appropriate folders on the server, all shared documents are in one folder on Dropbox, all contracts are signed and on Dropbox Sign off on project expenses from Finance Ensure all project wrap documents are done by appropriate team members (completion reports) Who you will work with Reporting into the Head of Project Management About you Previous experience managing projects, coordinating teams, and/or other planning-related duties, preferably in the digital space Budget development and contract writing experience Strong communication skills A strong understanding of processes, including creative production, paid media and digital builds - interest in optimizing those processes is a strong plus A cool, calm and collected approach to problem solving Ability to thrive in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Proficiency in Google Suite (email, docs, drive, slides) Experience using Dropbox, and project management tools such as Trello Understanding of relevant digital & social media platforms and their requirements Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a Global Affiliate & Partnership Specialist, to supercharge our Magic Beauty Stars ambassador programme and support business/channel growth via Affiliate commercial Influencers + Influencer partners. The Global Affiliate & Partnership Specialist will pursue opportunities to drive Traffic, Revenue against ROAS and CPO goals to Charlotte Considering new customer growth, increasing value of our existing customer base, whilst balancing profitability alongside brand equity objectives. As an Affiliate and Partnerships Specialist you will MAGIC BEAUTY STARS Proactively grow and manage the Charlotte Tilbury commercial Affiliate Ambassador programmes, Magic Beauty Stars - crafting new opportunities, whilst leveraging existing. All within set KPI, objectives and against budget Owning the 'always on' of Magic Beauty Stars recruitment, incentive & rewards plan - inclusive of owning supplier relationships and SaaS platforms, while having the technical ability and in practice know-how of Affiliate network SaaS platforms Drive ambassador recruitment growth 2X Drive ambassador Revenue growth 3X Establishing and maintaining strong relationships with Magic Beauty Stars stakeholders, both internal and external to the business Researching and outlining new potential partners, platforms, or direct relationships with the aim to grow and diversify the brand's ambassador programme, Magic Beauty Stars Working with manager to consistently review and improve the Ambassador programme inclusive of, but not limited to providing feedback on SaaS platform roadmap Review and approve Magic Beauty Stars content on a weekly basis Complete Magic Beauty Stars commission reporting on a monthly basis Provide ad hoc daily, weekly and monthly product seeding and gifting to Magic Beauty Star ambassadors AFFILIATE COMMERCIAL INFLUENCERS Shape strategies across regional markets (UK, US, APAC, EU), working to deliver customer growth, brand exposure and Revenue in market via Influencer partners, such as LTK RewardStyle, Metapic and ShopMy - driving strong CVR Oversee and manage partner deliverables ahead of 'go live' activity, always considering industry and ASA compliance guidelines Manage campaigns from creating briefs to post-campaign analysis, making sure talent casting, briefs, content etc all ladder up to a cohesive, aligned Traffic and Revenue driving campaign AOB Commercial knowledge and in-job expertise of engaging and cultivating hard KPI performance from Ambassador and Influencer communities (Traffic, Revenue, AOV, CVR, ROAS, CPO), inclusive of setting up commission rates and Affiliate networks Analysis of campaigns, reporting ROI results & devising strategies to optimise or replicate campaigns Monitoring, analysing results and crafting reports of all campaigns, including daily, weekly and monthly reports Provide regular, actionable recommendations to ensure maximum Revenue and Traffic Partner with relevant internal and external colleagues, such as the Data Analytics, Brand Influencer and Trade teams, to test and refine acquisition and retention strategies Maintain high level of knowledge across the industry, as well as Affiliate, Influencer & Ambassador networks, tools and software Understanding and knowledge of how to drive Traffic and Conversion from Social channels, Instagram, YouTube, TikTok, and Pinterest to Charlotte across global regions Support with budget management on a weekly, monthly, and quarterly basis. Report and present to Senior colleagues on campaign performance, as well as pitching new ideas. Share content across the wider marketing team, providing social and CRM teams with engaging and on-brand content. Gifting - sending influencers ambassadors products as part of paid campaigns or gifting schemes with Magic Beauty Stars Creating briefs for influencers for different, seasonal campaigns. Ad hoc responsibilities such as creating contracts, raising POs, and invoicing Who you will work with The Digital team are a team of 54 under the Chief Digital Officer remit (a team of 130+). The Global Affiliate & Partnership Specialist will lead management of our Influencer partners and Magic Makeup Stars stakeholders, whilst working closely with the other channel leads which includes Performance Marketing, Onsite Content / CRM, Trade / Loyalty and eCommerce Marketing. This person will also work very closely with our Tech, Global Marketing, PR & Advocacy, Brand Marketing and Pro Teams About you Key Selection Criteria 2/3+ year Affiliate Influencer & Ambassador experience including the management of large-scale commercial partnerships. Hands on experience with Affiliate Networks (Partnerize, AWIN, RAKUTEN, CJ, Partnerize, LTK RewardStyle, Metapic, ShopMy) Strong relationship management of vendors, including agency account teams and partner representatives Brilliant communicator, a storyteller who can share the vision of a new way of working for Charlotte Tilbury Digital native. Constantly looking for new opportunities Self-starter, super organised and delivery focused Commercially strong; looks to get the most out of every £ spent Consumer focused. Thinks globally and translates locally. International experience in brand / product development strongly preferred, ideally within beauty/ luxury Data and intuition driven. Strategic thinker and proven fast paced results driver Results driven, unlocks limitless opportunities and responsibly forecasts Enjoys and must be able to work in a fast-paced environment Thinks art and commerce, digital and omnichannel Culture Fit - Will be smart, confident, succinct, ambitious, high energy, self-starting, Intellectually agile, results-oriented, transparent, collaborative, curious and hands-on. Will embody Charlotte Tilbury's culture, and be passionate about helping it achieve its goals Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a creative, talented and passionate Head of PR to be fully responsible for all areas of PR, Advocacy and VIP for North Europe region (Ireland, DACH, Scandinavia & Netherlands), focusing on driving the brand and product strategy for engaging media (consumer and corporate), influencers and makeup artists. Please note, this is on a 12 month fixed-term contract. In addition, this role will manage and work with Local PR Agencies to develop, implement, report and analyse strategic PR plans to launch new territories, stores, NPD, brand partnerships and brand campaigns and engage with the diverse Charlotte Tilbury audience to drive impactful campaigns and initiatives. As our Head of PR, North EU you will Develop and implement comprehensive PR strategies to achieve brand goals, including brand awareness, reputation management, and sales targets. Promote and respect core brand values and work closely with global and local departments and partners to deliver integrated campaigns and relevant content. Work closely with marketing to devise and deliver record breaking launch activity for each new launch, product or region. Create and manage communication strategies and plans, including print, online, broadcast, and social media content. Lead the development and execution of launch plans for new products, markets, and campaigns. Oversee and manage relationships with global PR agencies, ensuring alignment with brand strategy and objectives with key focus on ROI. Develop plans to create an enviable image for Charlotte Tilbury within the beauty industry and beyond with in person moments, exclusive interviews and unlocking the power of Charlotte Tilbury as a celebrity. Analyse press and influencer KPIs, tracking results, and reporting on PR performance for senior leadership teams. Manage, coach and inspire a team of 3 members and multiple agencies to deliver annual plans. Collaborate with the VIP & Partnerships team to secure long term partnerships, brand purpose led moments to lean into cultural moments and creating new local muses in market. Who you will work with You will report directly into our wonderful Marketing Director, North EU You will work very closely alongside Global PR & Marketing teams as well as EU Marketing and Commercial teams to build brand awareness and reputation. About you You have a strong, proven background within PR is essential, ideally gained within Beauty or Retail, within an agency or in-house. You have a black book of contacts to unlock and access to facilitate partnerships, moments and beyond! You are a strong leader, you have led and developed high performing teams and pride yourself on your leadership skills. Experienced in devising and implementing strategic plans with creative flair. You have experience manging budgets and P&L. Have experience in the digital landscape, the PR team manage all digital mega influencers! You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment with ease. Advantageous if you have fluency in a second language. Have a flexible and professional attitude, you are hungry to learn and welcome challenge! Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your fury friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role Charlotte Tilbury are looking for an exceptional Head of Marketing for our home market UK, Pureplayers as well as Australia and New Zealand. We are looking for a candidate that is ready to take on a highly fast-paced, creative and strategic role, managing a large and talented team responsible for three sub functions: Trade Marketing, Category Marketing and Regional Media. As Head of Marketing, you will act as the regional brand guardian, inspiring your team and wider functions, regionally and globally, creating and implementing a retail-focused and record-breaking marketing strategy within the scope of the overarching regional and global objectives. The role requires a driven and highly competent senior marketeer who has a deep understanding of the luxury and beauty industry and has their finger on the pulse when it comes to future trends. We are looking for a superstar who shares our passion to make everyone in the world feel the most beautiful version of themselves! As our Head of Marketing you will LEAD & DELIVER INDUSTRY DISRUPTIVE 360 MARKETING CAMPAIGNS. Underpinned by creative excellence, you will work closely with all key departments from regional Marketing, Media, VM, Commercial, REOP, Digital, Global Marketing, plus external partners to deliver legacy 360 campaigns, new store launches and events that push industry boundaries and break records! You will be responsible for defining the launch strategy across our regional channels in relation to the industry as well as our global business! MEDIA & DIGITAL NATIVE. Bring thought-leadership and digital excellence to innovative and disruptive brand activities within the market, raising total brand awareness, accelerating conversion and consideration whilst creating memorable brand moments; challenging the status quo by identifying best practices across the industry and opportunities to increase Charlotte Tilbury's share of voice and ranking in your region, retailers and doors with a strong lens on driving the best omnichannel customer experience. DRIVE BEST IN CLASS TRADE MARKETING STRATEGY. Oversee the planning and delivery of retailer marketing plans across the region, working closely with your wider trade marketing and commercial team and engaging retail partners to secure exceptional marketing support, executed with flawless attention to detail. BECOME THE ULTIMATE CATEGORY & PRODUCT EXPERT. Be data driven and product obsessed! You will be responsible for understanding the regional market, product trends and evolving customer patterns to fuel product and campaign opportunities. OWN BUDGET MANAGEMENT. Gate keeper of the full marketing budget, responsible for demonstrating high attention to detail when budget planning and phasing. PROCESS OBSESSED. Support in establishing clear processes within the Marketing and wider UK team to ensure a best-in-class delivery is achieved across the region and function, particularly focusing on cross-functional and regional collaboration. Drive the planning, approval and follow-up of key projects to gain alignment from all key internal and external stakeholders. THOUGHT LEADERSHIP. Be a visionary, be creative, be disruptive! We're looking for bold, big thinkers who will propel our business forward. We are looking for an exceptional storyteller, verbally and visually! TEAM CENTRIC! As a senior marketing figure, you are responsible for fuelling a legacy team and culture within our small yet growing team but also within the wider business. Your role is dependent on building long lasting, autonomous and trusting relationships across all internal areas with special focus to all global and regional leads but also with our key external stakeholders. Who you will work with You will report directly into our wonderful Marketing Director, UK, AU,NZ and PP. You will work closely alongside global Marketing teams, as well as cross functionally with the wider UK Function. You will have 5 direct reports and 5 indirect reports. About you You have a strong, demonstrable background within Regional and Trade Marketing, gained within Beauty or Retail. You are a strong leader, you have led and developed high performing teams and pride yourself on your leadership skills. Experienced in devising and implementing strategic plans with creative flair. You have experience manging budgets and P&L. You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment with ease. Have a flexible and professional attitude, you are hungry to learn and welcome challenge! Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your fury friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The AI & ML Engineering team accelerates the adoption of AI across the business, championing innovation while ensuring our machine learning products are robust, scalable, and cost-efficient. We enable teams to solve problems using existing AI tools where possible and build custom solutions when needed. Our remit spans AI enablement, agentic systems development, and "conventional" ML engineering for non-GenAI applications like recommender systems. This is a highly visible, hands-on engineering role with a strong focus on pragmatic, production-ready solutions that drive real business impact. This role and team collaborate closely with the wider Data team (Data Science, Core Data Engineering) and the wider organisation (Technology, Legal, Information Security) to onboard/develop & scale AI applications. As AI & ML Engineer you will be responsible for The role covers the full AI/ML engineering lifecycle, from discovery to deployment and monitoring. Responsibilities include Partnering with stakeholders to scope problems and identify the right solution - whether leveraging existing AI tools or building custom workflows & solutions. Designing and implementing agentic systems using techniques spanning RAG, grounding, prompt engineering, and orchestration on a GCP-first stack. Building and maintaining production ML pipelines and services for non-GenAI use cases (e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches). Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability. Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance. Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and compliance with privacy regulations. Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery across the business. Collaborating with data engineers, data scientists, front & back-end engineers, product managers, legal & infosec colleagues to deliver impactful solutions end-to-end. Who you will work with The AI & ML Engineer Lead and the wider data team. About you The role requires a blend of technical depth and product sense, including Bachelor's or Master's degree in Computer Science, Engineering, or related field. Strong Python engineering skills (FastAPI, testing, typing) and experience with cloud-native development (GCP preferred). Hands-on experience with GCP Vertex AI (model endpoints, pipelines, embeddings, vector search) or equivalent cloud-native ML platforms (e.g. AWS SageMaker, Azure ML) and agent orchestration frameworks such as LangChain and LangGraph Solid understanding of MLOps - CI/CD, IaC (Terraform), experiment tracking, model registry, and monitoring. Proven experience deploying and operating ML systems in production (batch and real-time). Familiarity with RAG architectures, prompt engineering, and evaluation techniques. Strong grasp of security, privacy, and governance principles (IAM, secrets, PII handling). Excellent communication skills and ability to work with non-technical stakeholders. In addition to the above, we would LOVE if you have Experience with vector databases and retrieval strategies. Knowledge of recommender systems and ranking models. Familiarity with LLM evaluation tools (e.g., RAGAS, TruLens, LangSmith, Arize). Exposure to feature stores, data lineage, and observability stacks. Experience in e-commerce or retail environments. Demonstrable ability to weigh up build/build/configure decisions in the LLM space. The role is in a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global dream team are key. We welcome applicants with varying levels of experience provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role As an enabler for our business growth, the Change Lead will join the Transformation team. Reporting to the Transformation Lead, you will help shape and deliver our largest change programmes. As a Change Lead you will be responsible for Delivering change management efforts for multiple initiatives within the global transformation portfolio including but not limited to activities such as Stakeholder Maps and Change Impact Assessments Change Plans and strategy Communications and Engagement Plans Coaching Plans and education Business readiness assessments Training needs assessments, training plans and training material development Adoption tracking and methods for reinforcing change Support in the development of new Change Management ways of working for the transformation function. Partnering with the Business Analysis team to understand as-is and define to-be processes including clear RACI. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Championing and fostering a culture of continuous improvement across the business with a focus on developing change capability both within the transformation function and wider organisation through sharing knowledge and best practices. Leading a team of Change professionals across initiatives ensuring consistency of outputs and continuity of messaging Who you will work with Reporting to the Transformation Lead About you We are looking for an experience Change Lead capable of helping Charlotte Tilbury plan, coordinate and execute the necessary change aspects for cross functional transformation initiatives. With prior experience of helping to establish a change strategy and executing it through to completion, you will be a central part of project delivery and end user facing activities utilising the appropriate communication methods and approach to land messages effectively with the appropriate support mechanisms to maintain progress. Key selection criteria Change management qualification, e.g. Prosci. Retail sector experience, preferably in FMCG. Experience of implementing change methodologies, preferably Prosci and ADKAR Action orientated with the ability to balance short term results with longer term strategy Identify and manage anticipated resistance to change Ability to influence at levels across an organisation driving change practice Comfortable working with ambiguity and to tight deadlines Evaluate and ensure user readiness Experience of working in complex retail environments Experience of working within a broader transformation programme Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
Global Head of Reward 12 month FTC (Fixed-Term Contract) About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are seeking a commercially minded Head of Reward to lead reward strategy and operations across the UK and EMEA regions, with a global remit for managing the annual compensation review cycle. This role will be instrumental implementing equitable and competitive compensation structures, ensuring alignment with both regional market trends and global business objectives. The successful candidate will collaborate closely with People Business Partners, Finance, and senior leadership to support scalable, data-driven reward solutions. As a Global Head of Reward you will Regional Reward Leadership (UK & EMEA) Own the delivery of regional reward frameworks, ensuring alignment with global principles Provide consistent and best practice reward expertise and support to the executive committee and wider HR team across UK and EMEA Act as a strategic partner to HRBPs and business leaders across UK & EMEA Global Annual Pay Cycle Lead the planning, governance, and execution of the global head office annual pay review and bonus process including preparation of remuneration committee papers and analysis Accountability for pay reviews and CBA cycles for the UK and EMEA Retail population Design pay review communications, tools, timelines, and training in collaboration with People Services, Payroll and HRIS teams Ensure robust data accuracy, process integrity, and reporting throughout the cycle Drive consistency across countries while respecting local legislation and market practices Compensation & Benefits Oversee regional benefits programmes and vendor management (e.g. life assurance, healthcare, wellbeing etc) Evaluate compensation structures and propose data-led enhancements to attract and retain talent Manage market benchmarking and job levelling to globally ensure external competitiveness and internal equity Support new country ventures through delivery of benefits requirements, tax compliance for benefits in kind and advice on compensation regime Monitor regulatory compliance related to pay, gender pay, and other transparency obligations Provide clear communication to individuals, managers and the wider business, to smooth delivery and maximise positive value of reward as perceived by individuals. International Mobility Manage the international assignment and relocation programme to ensure global consistency, efficiency and legislative compliance Manage global mobility policies covering international relocations, sponsorships and secondments Oversee vendor relationships (e.g. relocation, tax and immigration) and ensure sufficient, compliant execution Advise on tax, immigration, and social security matters related to employee mobility Provide advice and guidance to wider HR team and managers around best practice, group direction and strategy, for international mobility. Analytics & Projects Drive Reward reporting and insights to support data led decision making Lead reward-related projects such as new system implementation or benefit design Track reward KPIs, trends, and external benchmarks to inform strategic planning Own the design and submission of gender pay gap and pay equity reports where required Management of the Reward budget Team Provide leadership, development and support to a team of 3 so they can support the business effectively and grow in their roles. Contribute to the leadership of the People team as a senior member of the team. Ensure high standards and ethics across the team. Add to the body of specialist knowledge within the reward team through innovation and market intelligence. About you Proven experience in a senior level reward role, ideally with UK and EMEA coverage within a global organisation Strong technical knowledge of reward frameworks, global comp practises and mobility policies Experience managing annual pay cycles, incentive design, and benchmarking processes Sound understanding of global employment tax, compliance, and international mobility principles Excellent stakeholder management and communication skills Highly analytical with advanced Excel and HRIS reporting tools Highly collaborative, astute and able to understand the dynamics of a complex organisation and demonstrate desire to work to a common goal Relevant professional qualification preferred Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a dynamic individual who has appropriate procurement experience to meet the needs of the key Category Manager responsibilities, working within a fast-paced environment, must be from within the Luxury Cosmetic or Personal Care industry. Key strategic approach to RM supply base is to build strong relationships and negotiate key commodity pricing with Key suppliers to our TPM's, and deliver 'directed' costs to TPM's across key ingredients in the CT formulations. The individual will own the commercial relationships with suppliers across Raw Material (RM) related categories and have a global remit in sourcing and cost reduction activities. A lead role will be taken in managing relationships with key suppliers of raw materials and active ingredients to our Third Party Manufacturers (TPM's). Managing margin and supply chain risk impact of any TPM driven product change being number one priority. Key projects will include defining a Sourcing Strategy for Raw Materials and Actives across existing business, working closely with Product, Regulatory and Supply Chain Planning, Activation teams to source effectively in line with strategy, achieve best commercials, deliver projects on time and minimise risk, especially from 'Crash' reforms. Project managing a number of ad-hoc support projects will also be a key activity within the role. As a Category Manager - Direct Materials - Raw Materials & Actives you will Specialist RM Sourcing - working closely with regulatory teams and suppliers to find best future materials and with legal support leverage relationship for IP/exclusivity at RM level in CT formulations. 'Directed' Buy Cost Management & Savings - High volume & specialist active RM's across multiple TPM's, negotiate direct deals with RM suppliers and direct TPM's on unit cost of key RM's. Activation Gate Support - further build relationships across TPMs and directly with RM supply base to apply pressure where we see biggest impacts to deliver cost avoidance. Ensuring any TPM guided RM change request is fully investigated with all options to maintain current material exhausted. Horizon Scanning - via direct manufacturer/distributor relationships - mapping risk/priority RM's in portfolio as early as possible. Working closely with regulatory team to plan ahead on RM's and with suppliers on future regulatory potential impacts. Packaging Procurement Category Support - work closely with the Packaging Category Manager to identify cost trends across key Plastic commodities New Product Development - Ensure a sustainable and competitive sourcing solution for Innovation pipeline that has a minimum of 3 year 'lifecycle' from RM Supplier/Distributor perspective. VAVE - Define and manage cost and efficiency focused VAVE pipeline for key RM's in coordination with Regs/Product teams. SRM- Act as key commercial relationship holder with RM suppliers, building and maintaining strong relationships, ensuring company's supply chain is efficient and profitable. Assess performance, identify areas of improvement, holding suppliers accountable to commitments whilst working with them to enhance their capabilities. Onboarding- As majority of purchases will be 'directed' buys, traditional onboarding process will need to be redefined ensuring all appropriate regulatory and ESG compliances relevant to CT organisation are adhered to. Contract Negotiation - Lead contract negotiations with new/existing suppliers to ensure competitive pricing, favourable terms, and mitigation of risk as part of the onboarding process, collaborating with Legal and other internal departments. Category Strategy - Develop and implement comprehensive sourcing strategy, having full understanding of manufacturing capabilities within existing supplier roster with a plan to fill in gaps / risk areas and source innovative specialist suppliers. This includes market analysis, supplier identification, evaluation, and selection, all to be in line with CT's Financial, Quality, Regulatory, ESG, Supply Chain and Legal requirements. Cost Management - Proactively identify cost-saving opportunities and negotiate competitive pricing and contractual terms with vendors. Monitor market trends and conduct benchmarking to ensure cost efficiency without compromising quality standards. All in accordance with Global Procurement Director's expected annual savings targets for the Department. Support to Operations - Manage performance via TPM's, in relation to quality and cost related claims/issues as 1st point of escalation after TPM's own Supply Chain, Quality and NPD. Compliance and Sustainability - Stay updated on import and export tariffs, industry regulations and requirements related to commodities, raw materials and manufacturing practices. Drive sustainable sourcing initiatives to minimise environmental impact and support corporate social responsibility goals. Index Tracking - Monitor and analyse market indexes and pricing trends for commodities and raw materials across particular regions. Use this data to proactively identify cost-saving opportunities, paying particular attention to relevant plastic pricing market trends. Cross-functional Collaboration - Collaborate with internal stakeholders, including Marketing, NPD, Pack Development, ESG, Quality, Regulatory, Supply Chain, Legal, Finance and Tax to align sourcing activities with business objectives. Understand and communicate the requirements of internal stakeholders both cross-functionally and to suppliers. PUIG Synergies - Work with PUIG teams to identify and implement sourcing synergies where appropriate, combining MSAs, holding joint Business Reviews and in-person site visits. About you Proven experience in global procurement/strategic sourcing, within luxury cosmetics or personal care. Experience in using and PowerBi to optimise workflows, project tracking and drive data-driven decision-making. Deep RM market knowledge, global market dynamics and pricing trends, including index tracking methodologies. Strong experience of buying colour cosmetics and skincare products as well as knowledge of industry landscape, supplier capabilities, and manufacturing processes for cosmetic products. Candidate must be able to demonstrate significant cost savings within this category. Must have an analytical mindset and strong data analysis skills including excel analytical expertise, including VLOOKUPs, nested IF statements, pivot table filters etc. Familiarity with quality assurance and compliance standards in the cosmetics industry. Familiarity with risk management, contract negotiation, and legal aspects related to sourcing. Some Low-Cost Country Sourcing background would be a distinct advantage. Must be comfortable working with ambiguous and/or incomplete information. Use and implementation of 'source to contract' e-sourcing tools a distinct advantage. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
Assistant Business Manager, Carnaby Full-time position About the Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About Your Role The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it - you dare to do it. As a Assistant Business Manager you will Drive financial results in store to meet and exceed targets and key performance indicators. Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them. Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance. Lead by example to promote exceptional customer service and creating a customer experience. Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry. Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities. Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching. Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary. Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success. Maintain impeccable visual merchandising, counter cleanliness and hygiene standards. Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves. About you Retail management experience A genuine passion for the beauty industry. Commercial acumen People management experience. Strategic planning experience Why join us? We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate. Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
Seasonal Artist, Peter Jones & Partners Full Time and Part Time roles available, FTC until 3rd January 2026 About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role A Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody - and you can adapt your style to suit the needs of your customer. You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations - you exceed them. "Teamwork makes the dream work" - is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee - you know what good looks like and are not afraid to display this. About you You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow. You love all things Charlotte Tilbury - and are not afraid to spread the word. Ideally you will have experience in applying makeup - and knowing how to adapt your style to different customers with different needs. Why join us? You can only be the best when you are set up to succeed - not only do we offer on the job training. We offer you the opportunity to attend Charlotte's Magic Academy - where dreams are truly made. Combining art, commerce and Charlotte's own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and have your voice truly heard. The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets. At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
About Charlotte Tilbury Beauty Charlotte Tilbury Beauty was founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013. The brand has revolutionised the makeup industry with an easy-to-use, easy-to-choose, easy-to-gift range. It operates across 50 markets with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. As we grow, we are always looking for extraordinary talent to be part of this our success and help drive our limitless ambitions. About the role We are seeking a talented Lead Business Intelligence Analyst to join our Analytics team within the Data department. This role will have line management responsibilities, and will be responsible for leading the delivery of Business Intelligence across the company. The successful candidate will play a pivotal role in ensuring that we have the right data, visualisations, insights, and analytics to support the growth of our business. As Lead BI Analyst you will Lead the development and delivery of our Business Intelligence strategy Develop and maintain key BI metrics, dashboards and reports that provide insights across Digital, Finance, Commercial, Supply Chain and other core areas Provide thought leadership on BI trends and emerging technologies Support the adoption of BI tools across the business, by imparting knowledge and/or upskilling colleagues on all that is possible through our tools Provide mentorship and coaching to the BI team Work closely with Data Engineering, Customer Insights Data Science and Product Management teams to ensure alignment and collaboration Manage relationships with key stakeholders across the business Who you will work with The Data, Tech, Digital and more teams within the brand Key Selection Criteria 5+ years experience in Business Intelligence Experience as a Business Intelligence Developer/ BI Engineer/Data Analyst or similar Expertise in Looker (or similar BI platform) and GCP or similar cloud platform You use SQL in your day-to-day work. This is incredibly important Strong analytical skills and ability to derive insights from complex data sets Proven understanding of how data is modelled for the purposes of BI visualisation Have an active interest in novel approaches for data visualisation from simple dashboards through to engaging & impactful graphical illustrations Experience in leading a team of Analysts Excellent communication skills and ability to influence stakeholders at all levels Be a driven and creative problem-solver, with the ability to advise our broader business on how they can best use the data we have available Proven ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in a relevant field e.g. Computer Science, Mathematics, Statistics, etc. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global dreamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Charlotte Tilbury
Sep 19, 2025
Full time
Overview Finance Manager - UK, Pureplayer & Australia 6-Month FTC (Fixed-Term Contract) About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are excited to recruit for a Finance Manager - UK, Pureplayer & Australia to play a key role in driving insight and supporting strategic decision-making to support Charlotte Tilbury's ongoing success in our home market as well as Australia and New Zealand territories. The Finance Manager is responsible for finance business partnering with Charlotte Tilbury's UK, Pureplayer, Australia, and New Zealand regional teams. The role involves ensuring accurate and timely reporting of financial performance, as well as delivering commercially robust budgets and forecasts, to support the growth and delivery of market results across the regions. Reporting into Head of Finance for the region, the Finance Manager will have direct line management and career development responsibility for two Analysts. Role responsibilities Month end closing and reporting: Ensure the timely and accurate completion of month-end closing activities in accordance with Group policies and deadlines, including thorough reviews of all sales and cost general ledger accounts and comprehensive variance analysis. Balance Sheet reviews: Perform monthly reviews of all Balance Sheet function accruals, proactively resolving aged or material items to maintain accuracy and transparency. SLT P&L reviews: Lead monthly Senior Leadership Team (SLT) P&L review meetings, distributing pre-read materials and agendas ahead of time to facilitate effective discussions. Variance explanations: Deliver clear and insightful explanations of variances against forecasts and prior year results, highlighting key risks and opportunities, and ensuring follow-up on agreed actions. Collaboration with Global Shared Services: Foster robust communication with the Global Shared Services team, partnering closely to enhance process efficiency and ensure precision in transactional accounting. Forecasting Weekly sales reporting: Provide timely and meaningful weekly sales reports by engaging in Sales in Sales out (SISO) meetings, critically assessing sales and weeks of cover (WOC) assumptions, and pinpointing potential risks and opportunities. Weeks of cover (WOC) analysis: Oversee WOC reporting, ensuring strong alignment with commercial teams, while analysing trends and monitoring retailer performance. Budgeting and forecasting: Lead the budgeting and forecasting processes, scheduling all review meetings with clear agendas and allowing adequate review time before global deadlines. Challenge budget submissions: Review and challenge budget and forecast submissions by verifying underlying assumptions, tracking growth and cost drivers, evaluating retailer productivity, and identifying risks and opportunities. Coordination with commercial and supply chain: Coordinate with the commercial and supply chain teams to align financial budgeting and forecasting with regional demand plans, ensuring accurate and consistent information. Forecast feedback loop: Maintain a continuous feedback process for regional forecasts, ensuring that effective mitigation plans are in place to secure key KPIs. Stakeholder collaboration: Develop collaborative relationships with key stakeholders, promoting transparent communication to share insights and enable informed decision-making. Business casing & analysis Business cases: Support the preparation of business cases across new distribution, marketing and promotional investment, providing critical analysis and challenge. Post-investment reviews: Conduct post-investment reviews of new distribution and promotional initiatives, extracting key insights to inform future strategies. Marketing ROI evaluation: Evaluate marketing return on investment to strengthen commercial understanding of core business drivers and optimise expenditure. Cost analysis: Routinely perform in-depth analyses of targeted P&L cost lines to confirm account integrity and maintain robust cost control. Other Team coaching and development: Promote a culture of continuous team coaching and professional development, empowering individuals to achieve their full potential and fostering a high-performing environment. Process improvements: Lead initiatives to enhance operational efficiency by identifying and implementing process improvements across key workflows. Financial controls: Ensure a sound financial control environment, embracing the Groups policies and procedures. About you ACA/ACCA/CIMA qualified with 2+ years post-qualification experience. Proven experience in managing commercial finance teams and business partnering in multi-country regions. Experience in the premium retail sector and/or FMCG desirable. Understanding of global company operations, processes and compliance requirements. Strong analytical skills, with the ability to interpret complex financial data and provide actionable insights. Solid knowledge of accounting principles (UK GAAP / IFRS), financial modelling, and forecasting techniques. Excellent team management skills. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Strong business acumen and strategic thinking. Independent thinker and driven to achieve best results. Ability to prioritise and provide follow up in a fast-paced environment. Proficient in financial software and tools (e.g. ERP systems, advanced Excel). Experience using Anaplan and Netsuite highly desirable. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! About Charlotte Tilbury Beauty: our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.