Impact Food Group

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food? Do you want to be part of a growing business with an industry-leading social impact agenda? We're not going click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food? Do you want to be part of a growing business with an industry-leading social impact agenda? We're not going click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food? Do you want to be part of a growing business with an industry-leading social impact agenda? We're not going click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food? Do you want to be part of a growing business with an industry-leading social impact agenda? We're not going click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food? Do you want to be part of a growing business with an industry-leading social impact agenda? We're not going click apply for full job details

Are you looking for that next step in your career, then you've come to the right place! Impact Food Group is made up of 3 brands, Innovate, Cucina and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning! We are looking for People who are devoted to great service, fantastic food, and making a positive impact click apply for full job details

Role: Operations Manager Salary: £52.5k plus Car Allowance ( £5760) & Great Benefits Location: Chertsey & Surrounding Area At Impact Food Group , we re more than a school caterer. The people are the heart of what we do. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands ; Innovate, Cucina and Chapter One , we cater for over 500,000 students. To find out more visit our website Due to continued business growth an exciting opportunity has arisen for experienced Operations Manager to join the team- this role is overseeing a portfolio of schools. This role is a field based role, so you will need to be prepared to travel to support your teams out in the business. The essential ingredient at the heart of our business is our people so we are searching for an experienced multisite Operations Manager with a background in an excellent food catering services to join our business. Can you Manage, inspire, and engage our teams? Meet with clients to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses Demonstrate passion and knowledge of great contemporary fresh food and service Deliver exceptional senior management operations in a contract catering environment for a range of senior clients with exceptional standards. Demonstrate strong motivation skills with a lead by example approach Deliver financial management skills - commercial and fixed price What can you bring? The experience and knowledge we are looking for includes. A background as an Area Manager/ Operation's Manager within a contract catering or a retail catering environment you will have managed at least 8 sites; Day to day management and guidance of the chef managers running the sites including in supporting with client relationships, Recruitment and HR matters. You will be comfortable conversing at all levels, from the kitchen to the board room. We are after a self-motivated, resilient, and highly organised manager; with an understanding of how to prioritise effectively. You won t be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to show how well you re doing. What we d love to give you Competitive salary up to £52.5k+ plus a Car Allowance (£5760) 25 days paid annual leave plus bank holidays. Life assurance & company pension scheme. BUPA Healthcare Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements. We look forward to receiving your application!

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food click apply for full job details

Are you looking for that next step in your career, then you've come to the right place! Impact Food Group is made up of 3 brands, Innovate, Cucina and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning! We are looking for People who are devoted to great service, fantastic food, and making a positive impact click apply for full job details

Role: HR Business Partner (Operations Multi Site) Salary: Flexible & Fantastic Benefits (FTC) Location: M4 / Bristol / Reading At Impact Food Group, we are more than a school caterer. The people are the heart of what we do. We are driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One, we cater for over 500,000 students over 600 schools. Due to continued business growth an exciting opportunity has arisen for experienced HR Business Partner to join us with a focus on the Operations team in the field, you will collaborate closely with our Regional Directors and their Regional Operations Managers. Reporting to our People Director you will joining a growing People team that is making a real impact on the success of Impact Food Group. What you will be doing HRBP will provide a true partnering service to the Regional Operations Directors across 100 plus schools. Supporting the People Director with strategic people initiatives and ensuring these are delivered effectively. Manage employee relations issues and empower stakeholders to manage high level complex cases. Working with the Engagement, Development & Talent HRBP to ensure presence of talent at every level is in plan with clear succession plans as well as working to identify gaps and create robust training plans. Supporting and driving initiatives that support the Engagement, Development & Talent HRBP to increase engagement levels and improving staff retention within the territory that you support. Guide and advise managers on understanding IFG policies and the practicalities of implementing all policies and procedures consistently and effectively. Support in Company transformation/change programs and people initiatives by acting as a positive influence and change agent to drive positive cultures amongst our teams. Contribute to monthly reporting for the strategic board report. Build and maintain credible and respected relationship with all stakeholders. Support our operational teams in a proactive and efficient manner, ensuring our customers and clients therefore enjoy an outstanding experience Handling all data in strict compliance to GDPR and company confidentiality policies. What we are looking for Excellent collaborator with a flexible and agile growth mindset. ?Worked in a multi-site HRBP role ideally 50 plus sites Worked in a fast-paced HRBP role ideally Food, Retail, Catering or Hospitality. You will be positive, resourceful, engaging whilst having excellent relationship capability and influencing skills. Strong business acumen and understanding of how to build organisations in which talent thrives and is inclusive. Proven experience integrating the needs of the business with a great people agenda. Strong skills in leading change, project management & building relationships. In-depth knowledge of employment law and HR practices with a solid track record in managing / advising on complex / sensitive legal issues. Highly developed influencing skills combined with the ability to manage a challenging and diverse client base. ?You need to be confident in presenting to groups at peer level about your strategy, plans and the added value that you will deliver as a true HRBP. What We d Love to Give You Competitive salary 25 days paid annual leave plus bank holidays Life assurance & company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Role: Product Owner (CRM) Salary: Competitive, Good Benefits & 10% Bonus Location: Woking, Hybrid Working Impact Food Group (IFG) is a leading UK-based school catering company. We focus on providing healthier food options to children and promoting a positive food culture among pupils. We work with primary, secondary and independent schools across the UK, offering high quality, nutritious meals that support better health and educational outcomes. Our approach includes using fresh, local ingredients to create seasonal and diverse menus, while also minimizing packaging and food waste. Leveraging this we aim to improve students eating habits and overall well-being through our services and offerings. As an organisation we are 500+ sites, with continued growth year on year. The introduction of a Digital and Strategy department is testament to our ambition as we close out the initial implementation of best-in-breed software solutions for our core capabilities and move into an innovation first approach to the industry. This role is a key position within that greenfield department. About the Role As the Product Owner CRM, you will be responsible for overseeing the development, optimisation, and successful implementation of Customer Relationship Management, e-Commerce and Loyalty systems that enhance customer relationships, improve sales processes, and drive business growth. The role combines strategic vision, customer-centric thinking, and technical understanding to ensure our Commercial platforms meet the needs of the business and end-users. If you are passionate about delivering impactful digital experiences and thrive in a dynamic environment, we d love to have you on our team. Role Responsibilities Include: Define and communicate the product vision for CRM and digital ordering solutions, aligning it with business strategy. Create and prioritise a product roadmap based on business goals and customer needs. Stay updated on industry trends to ensure CRM is competitive and innovative. Lead end to end programme management for CRM tools within the business. Serve as the main point of contact between stakeholders, technical teams, and vendors. Gather and integrate feedback from sales, marketing, customer support, and IT teams. Communicate product vision, progress, and outcomes to stakeholders for alignment. Manage and prioritize the product backlog, focusing on high-impact features. Balance customer needs, technical feasibility, and business objectives in decision-making. Create clear, actionable user stories with well-defined acceptance criteria. Collaborate with UX/UI designers to ensure a user-friendly, intuitive platforms. Advocate for a seamless, efficient end-user experience across touchpoints. Work with development teams to ensure timely delivery and quality of Digital features. Lead sprint planning, reviews, and retrospectives to drive value-focused development. Oversee the rollout of new Digital features, ensuring smooth transitions and minimal disruption. About You Qualifications/Skills & Required Experience: Experience: 3+ years in Digital Product Ownership roles with suitable evidence of CRM, eCommerce and Marketing platform leadership Education: Batchelor s Degree in Business, Marketing, computer science or a related field and/or recognised Product Owner framework qualification (Pragmatic Marketing institute, CSPO, PSPO etc.) Zoho Platform experience desirable Catering order workflows and e-commerce/loyalty experience desirable Strong familiarity with SDLC, Agile methodologies (Scrum, Kanban, etc.) Knowledge of data privacy regulations (e.g. GDPR, CCPA) and CRM data governance Strong communication and interpersonal skills to liaise with business, technical teams and vendors. Strong analytical and problem-solving skills to address user needs and business challenges. Highly skilled in leading user adoption and training initiatives for CRM platforms and features. Experience of ecosystems where contracts are not owned, unique and lacking consistency in implementation. What We d Love to Give You Competitive salary 25 days paid annual leave plus bank holidays. Company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Role: HR Advisor Salary: Flexible & Fantastic Benefits (FTC) Location: Woking (Office Based) At Impact Food Group , we re more than a school caterer. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands ; Innovate, Cucina and IFG Independent , we cater for over 550,000 students. Due to continued business growth an exciting opportunity has arisen for experienced HR Advisor to join the brilliant People team with a focus on providing support to the wider business. You will join a growing People team that is making a real impact on the success of Impact Food Group. What you will be doing To assist in the provision of a professional Employee Relations advisory service across Impact Food Group covering 4,600 employees. Providing advice to Operations Managers on all areas of ER including disciplinary, absence management, flexible working, performance management, maternity and redundancy. Recording all calls and emails received on a database. Ensure appropriate timescales for all employee relations issues are adhered to. Developing effective relationships with the business to promote good employee relations across the organisation Maintaining up to date knowledge of employment legislation to implement and advise on best practise and procedure and utilising tools and templates to ensure policies are adhered to correctly. Delivering appropriate training to enable line managers to proactively manage issues and develop ER skills. Ad hoc projects as directed by the People Director & HRBPs Working closely with Regional Ops Directors, Regional Ops Managers, Business Support and all Chef / Ops employees. What we are looking for Education to degree level or equivalent is desirable but not essential. Experience as an ER Advisor or as a generalist HR Advisor / Officer with experience of employee relations and employment legislation implementation. Preferably CIPD qualified/part qualified or equivalent. Team player with good interpersonal skills and customer focused. Excellent written and oral presentation skills. Self-motivated and able to work under own initiative. Proven organisational and time management skills. A good working knowledge of current UK employment legislation and case law. Experience of working in a fast-paced environment. Proficiency in Microsoft Office. What We d Love To Give You Competitive salary 25 days paid annual leave plus bank holidays Company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Are you looking for that next step in your career, then you've come to the right place! Impact Food Group is made up of 3 brands, Innovate, Cucina and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning! We are looking for People who are devoted to great service, fantastic food, and making a positive impact click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. Were not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food click apply for full job details

Role: Credit Control Salary: Flexible & Fantastic Benefits Location: Woking (Term time only School hours 9.30am 2.30pm) At Impact Food Group , we re more than a school caterer. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One , we cater for over 550,000 student, operating in excess of 600 schools with growth each year. Due to continued business growth an exciting opportunity has arisen for a Credit Controller to join the Finance team with a focus on providing support to the wider business. You will join a growing Finance team that is making a real impact on the success of Impact Food Group. What you will be doing The primary responsibilities of this role are to chase overdue balances according to credit terms, building strong relationships with customers and manage any queries and reporting difficulties to the Credit Control Manager. Duties are as follows: Chase overdue balances according to credit terms. Build strong relationships with customers Manage any queries, ensuring follow up as required Report any difficulties to the Credit Control Manager. Responsibility to keep Credit Hound (Debt Management System) fully up to date of any conversations and/or actions Daily Review of debtor receipts supplied by Cash & Banking team (C&B), identify and advise C&B team which accounts to post the receipts to Once cash posted - allocate the payments in accordance with the remittance advice or advice from customer. Always ensuring the debtor s ledger mirrors our ledger. To review and clear the suspense account monthly for all debtor receipts. Analyse statements from County Councils and code accordingly completing split information and saving in the relevant files. Update Credit Hound with monies received and payments promised Query management - if additional support required then you need to liaise with Accounts Receivable/ Operations managers or line managers. Provide copy invoices & credit notes. Use Credit Hound daily to track your queries and ensure they are resolved within a timely manner. Attend weekly Debtors meeting with the Credit Control Manager and report any problematic accounts. Support with the calculation of provision of bad debt as required Monitor the Credit Control Inbox, making sure that queries, copy invoices etc are dealt within 24 hours. What we are looking for Strong Excel skills Computer literate A clear communicator, both written and verbal Ability to work to targets while delivering a high level of customer service At least 2 years credit control experience in a B2B environment Able to manage own work effectively but still be a team player What We d Love To Give You Competitive salary 25 days paid annual leave plus bank holidays Company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food click apply for full job details

Role: Junior Finance Business Partner Salary: Flexible & Fantastic Benefits Location: Woking (Flexible Working 3 Days Office) At Impact Food Group , we re more than a school caterer. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. Delivered by our distinct and industry leading brands ; Innovate, Cucina and IFG Independent , we cater for over 550,000 student, operating in excess of 600 schools with growth each year. Due to continued business growth an exciting opportunity has arisen for Junior FP&P Analyst to join the brilliant Commercial Finance team with a focus on providing support to the wider business. You will join a growing People team that is making a real impact on the success of Impact Food Group. What you will be doing This role will report into the Head of Commercial Finance working in a team of 5. The year end is July and the finance system used is Sage 200. The primary responsibilities of this role are to produce monthly P&L packs and present to Operations, update monthly reforecasts and assist in the preparation of the annual budget. We require someone who has good organisational skills, can self-prioritise, communicate effectively with both finance and non-finance staff and a high attention to detail. Duties are as follows: Support the delivery of monthly commercial reporting, including KPIs and variance analysis Provide actionable insights by analysing revenue trends, customer behaviour and operational data Assist in the preparation of the forecasts and budgets for the business Prepare and analyse KPIs Contribute to the preparation of financial models and dashboards to assist in improving and understanding the performance of the business and the brands Provide support for new site tenders and existing contract extensions Assist in the year end audit process What we are looking for Education to a degree level in an accountancy-related field Excellent Excel skills Experience in a finance team in roles such as Management Accountant, Finance Analyst Experience in a multi-site environment is highly desirable Ability to manipulate large data sets as well as building PowerPoint presentation packs Previous experience in management accounts and budget preparation would be advantageous Strong communication skills. We are seeking someone who is self-motivated, career driven and be willing to learn and develop. Experience in the Hospitality industry is a plus. What We d Love To Give You Competitive salary 25 days paid annual leave plus bank holidays Company pension scheme. Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food click apply for full job details

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards. We're not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food click apply for full job details