Virgin Hotels Edinburgh

Your Mission: The Director of Sales is a skilled multitasker with strong community relations and an excellent reputation amongst clients. They also support our hotel family and create an epic experience for our guests. The Director of Sales is at the forefront, with strong client relationships, a forward-thinking approach, and a proactive mindset in shaping sales strategies. Working with an excellent team and reporting to the General Manager, the Director of Sales will be responsible for prospecting clients and cultivating relationships. Using their seasoned experience in the market, the Director of Sales is directly responsible for developing and supporting the overall hotel sales strategies, working alongside the leadership and home office team. Doing what they do best, the Director of Sales will lead direct sales solicitation, book the most profitable business and exude excellent communication and leadership skills. We need a vibrant, creative, and passionate individual for the development of the business to set the hotel up for success. The hotel's profitability is top priority, as is creating a culture of passion, inclusiveness and teamwork. The Details: The Director of Sales's main objective is to bring in the business, so customer relationships and problem-solving are key. Develop and implement strategic commercial plans to source, drive and grow revenue across all segments, monitoring results and adjusting strategies and activities to ensure targets are being met. Through their strong client relationships, they stay attuned to supply, demand, and market fluctuations and trends. You will be conducting sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel. The Director of Sales is responsible for developing business and meeting revenue goals. You will be a hands-on leader who brings your best self to work and leads from the front. Helping guide and develop the team, including sales, groups and events. Work in close collaboration with the General Manager and Revenue teams to set, maintain and ultimately achieve budgets and goals. Manage and lead the sales team lifecycle, including team training and development, encouraging a highly proactive and high-performing team. Who we are: We love what we do, and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. What qualities are we looking for? A self-motivated and passionate personality who is organised and thinks a little differently. Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team. Strong communication and presentation skills to all levels of management Ability to break down barriers and resolve potential conflicts swiftly and effortlessly Creativity and innovation are essential! Excellent customer relations, communication, presentation and organisation skills of utmost importance Able to change direction and work on multiple project aspects at once Enthusiastic, passionate, able to enthuse and motivate others Background must-have Current, legal and unrestricted ability to work in the United Kingdom. Candidates must have previous hospitality experience Minimum 3-5 years of previous Sales experience Delphi and Infor HMS experience would be beneficial but not necessary Proficient in MS outlook, Teams, Word, Excel & Powerpoint Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone Package and benefits: Competitive salary, based on experience 31 days paid holiday per year, inclusive of public holidays, with an additional day for each years' service up to 33 days Additional day off for your birthday Executive Workplace Pension Scheme of up to 8% matched contribution Up to 4x your salary in Life assurance Up to 75% of salary critical illness cover Personal private medical cover Personal private dental cover Company sick pay scheme Enhanced Family Friendly Policies Teammate discount on Food & Beverage Discounted Room Rates Employee Assistance Program Learning & Development opportunities Access to Virgin Family, which contains various Virgin group discounts and treats! Joining a great team & being part of Virgin Hotels worldwide! We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organisation. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. The Hotel: Bringing the brand back to where it all began, Virgin Hotel London-Shoreditch brings personalized hospitality to Shoreditch. Like its counterparts in the UK and US, the hotel offers the unmistakable Virgin experience, personalized hospitality, top-notch amenities, and a prime location in one of London's most vibrant neighbourhoods. Located at 45 Curtain Road, the property will see a phased transformation of the 120 bedrooms and 14 Suites, as well as the hotel's street-level lobby lounge and café. The hotel's offering also includes the vibrant Spanish restaurant BiBo by renowned chef Dani Garcia. Guests further benefit from access to the rooftop bar, swimming pool, Marlin's Mediterranean restaurant, gym, and treatment rooms that form a sophisticated private members' club sanctuary run by Blue Marlin Ibiza. About the role: The Assistant Director of Sales is a multi-tasking machine with strong community relations and an excellent reputation amongst clients. They also support our hotel family and create an epic experience for our guests. With an awesome team and reporting to the Regional Director of Sales & Marketing, the Assistant Director of Sales will be responsible for prospecting clients and cultivating relationships. Using previous experience in the hotel sales arena, the Assistant Director of Sales is directly responsible for developing transient accommodation, events, and groups from our backyard to meet revenue goals. The Nitty-Gritty: What exactly you will be doing Through the usual functions (sales presentations, prospecting, sales calls, site inspections, client entertainment, and business travel), the Assistant Director of Sales is responsible for developing business and meeting revenue goals. Our candidate seeks out new opportunities and responds authentically and professionally. The Assistant Director of Sales is cool under pressure and specializes in problem-solving. As a titan of the industry, they are involved in networking organizations and are a proud representative of Virgin Hotels. Through their untouched relationships, they have their finger on the pulse with supply, demand, and market fluctuations. Constantly evolving quarterly action plans will be prepared and accounts will be targeted. The Assistant Director of Sales will follow the sales & catering guidelines to book the highest quality business. Reports will be cultivated, and we do have some rules and standards to live by (but we promise not to make it too painful). Timely responses to clients and proactive communication within the hotel are musts, and using "us", "we", and "our" are the keys to success. We live to learn. The Assistant Director of Sales is open to developing their professional selling skills through Virgin Hotels organized training programs and weekly refreshers. The Assistant Director of Sales's main role is bringing in the biz from our local market, so customer relations must be on top. We encourage you to bring your best self rather than a scripted approach and are looking for those who love what they do. To be considered, you must be a self-motivated rock star who is organized and thinks a little differently. We like to call it, a Rainmaker. What qualities are we looking for? Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team. Ability to break down barriers and resolve potential conflicts swiftly and effortlessly. Strong communication and presentation skills to all levels of management. Creativity and innovation are essential! Ability to think outside the box and approach all issues with a completely fresh approach. Ability to anticipate needs and over-deliver wherever possible. Candidates must think on their feet and use their initiative to solve problems and deliver solutions. Excellent customer relations, communication, presentation, and organization skills of utmost importance. Able to change direction and work on multiple project aspects at once. Enthusiastic, passionate, able to enthuse and motivate others. Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service. Background must-haves Current, legal and unrestricted ability to work in the United Kingdom. Candidates must have previous hospitality experience. Minimum 2 years of previous sales experience in London. Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing, and on the telephone. Proficient in Teams MS Outlook, Word, Excel, and PowerPoint. Experience with Delphi and HMS Infor would be beneficial but not necessary. Package & Benefits Competitive salary, based on experience. 31 days paid holiday per year, inclusive of public holidays with an additional day for each year of service up to 33 days. Additional day off for your birthday. Workplace Pension Scheme. Enhanced Family Friendly Policies. Teammate discount on Food & Beverage. Discounted Room Rates. Employee Assistance Program. Learning & Development opportunities. Access to Virgin Family, which contains various Virgin group discounts and treats! Joining a great team & being part of Virgin Hotels worldwide! Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Why work with Virgin Hotels: Because it is fun, of course! But we appreciate that fun isn't always enough - what else is in it for you? A day off for your birthday Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate Generous family friendly policies and allowances Teammate discount at Virgin Hotels and 20 other Virgin brands! Training and development including apprenticeships Teammate meals provided 4 x your salary life assurance policy Employee Assistance Program and Company sick pay Your mission: Should you choose to accept it The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambience where our guests feel at home, and we always have something up our sleeve to impress. At Virgin Hotels nothing is ever "usual" so the Breakfast Manager not only has to be willing to roll up their sleeves and get things done, but have to be willing to have fun. The Nitty-Gritty: What exactly you will be doing You will be responsible for overseeing the breakfast and daytime restaurant operation, delivering 5 service 7 days a week to hotel residents and non-residents. You will ensure standards are consistently adhered to and work with the wider management team to help continually elevate our breakfast offering. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You will handle guest issues directly, with confidence, and achieve positive results. Communicate to the kitchen, other outlets, and front desk about food issues, VIPs, reservations, and changes in business levels. Communicate to teammates: same as above, guest expectations, changes in food or drink menus, special events/programming. This will be achieved by a per shift team meeting as well as a post-shift recap. Handle daily tasks of team allocations, shift briefings, ensuring people are in the right place at the right time, driving revenue, and completing all mandatory and compliance-related tasks. Training of teammates: develop a training plan and assist in the delivery of the departmental training plan to ensure all team members can perform their duties to the best of their abilities. Targets: Develop a plan to achieve departmental targets and involve the whole team by encouraging them to drive extra revenue through incentive schemes. Stock ordering: Ensure the correct equipment is in place for service at all times. Other responsibilities: The main priority is the guest experience, monitoring the floor, training, and consistent leadership. However, there is still work to be done. The Breakfast Manager must ensure staffing is monitored in accordance with business levels. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc. must be monitored daily. All human resource aspects must be completed according to protocol. While this role will involve primarily early morning starts, there may be a requirement for some evening shifts occasionally. Background must-have: Current right to work in the UK. Preferred: 1-2 years' management experience in a high-end hotel breakfast setting. Proficient computer knowledge. WSET Level 2, 3, or 4 (Preferred). We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs, or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.

People and Development Assistant Manager About Virgin Hotels: We believe that everyone should leave feeling better - this means not just our guests, but also our employees. Situated in the landmark India Buildings in Edinburghs Old Town, just a stones throw from Edinburgh Castle, our hotel has 222 Chambers and multiple dining and drinking outlets, all with their own unique space and distinct desi click apply for full job details