Communications Manager We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones. The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills. Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Regional Communications Manager Location: Hybrid working: two days a week in an OnSide office (based in either Bolton or White City, London) combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required. Salary: £40 - £45k per annum Hours: Full-time (37.5 hours/week) Contract: Permanent Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts. Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.) First stage interviews (virtual): Thursday 16 July 2026 Second stage interviews (in-person): Thursday 22 July, Location TBC About the Role With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards their long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including those currently in development. This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone's relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities. It is important to note that this role lays the foundations for each new Youth Zones' ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial. About You We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels. You will have experience of: Communications, either in agency or in house All-round integrated communications experience, including PR, copywriting and digital Building relationships with journalists and working with the media Advising internal and external teams and stakeholders at all levels Working directly with young people. Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics Managing creative/design/digital agencies and briefing design and print teams If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country's most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities. It's about opportunity. You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jul 10, 2026
Full time
Communications Manager We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones. The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills. Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Regional Communications Manager Location: Hybrid working: two days a week in an OnSide office (based in either Bolton or White City, London) combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required. Salary: £40 - £45k per annum Hours: Full-time (37.5 hours/week) Contract: Permanent Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts. Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.) First stage interviews (virtual): Thursday 16 July 2026 Second stage interviews (in-person): Thursday 22 July, Location TBC About the Role With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards their long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including those currently in development. This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone's relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities. It is important to note that this role lays the foundations for each new Youth Zones' ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial. About You We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels. You will have experience of: Communications, either in agency or in house All-round integrated communications experience, including PR, copywriting and digital Building relationships with journalists and working with the media Advising internal and external teams and stakeholders at all levels Working directly with young people. Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics Managing creative/design/digital agencies and briefing design and print teams If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country's most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities. It's about opportunity. You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Media and Public Affairs Officer We are seeking a media and public affairs officer to help shape external profile, reputation and influence through impactful communications and stakeholder engagement. Position: Media and Public Affairs OfficerSalary: £35,224 per annum (pro-rated for part-time)Location: Hybrid and flexible working with once per month in officeHours: Full-time (part-time requests considered)Contract: PermanentClosing Date: Monday 8 June at 12pmInterview Dates: Provisionally week commencing 15 June About the Role This is a varied and impactful role where you will manage day-to-day media relations, support public affairs activity, and help deliver integrated campaigns that raise awareness of psychotherapy and the work of members. You will act as a trusted internal adviser on messaging and reputational risk, translating complex or sensitive issues into clear, balanced and engaging communications. Working closely with colleagues across policy and communications, you will contribute to campaign narratives, stakeholder engagement and media strategy. Key responsibilities include: Managing media enquiries and drafting press materials, briefings and statements Monitoring media coverage and identifying emerging risks and opportunities Building relationships with journalists and promoting the organisation and its members Supporting external communications on sensitive or regulatory issues Contributing to campaign development, messaging and public positioning Supporting stakeholder engagement, including parliamentary activity and events Providing guidance to colleagues on tone, messaging and reputational considerations This is an exciting opportunity to help shape public understanding of psychotherapy and contribute to meaningful, mission-led work. About You You will bring experience in media relations, public affairs or communications, along with a strong understanding of the UK political and media landscape. You will also demonstrate: Experience supporting communications on reputational or complex issues Strong relationship-building skills with media and stakeholders The ability to identify emerging issues and respond effectively in fast-moving situations Good organisational skills and the ability to manage competing priorities An understanding of how communications support influencing and public engagement A collaborative, flexible approach to working across teams You will share a commitment to equity, diversity and inclusion, and be motivated by contributing to a purpose-driven organisation that supports mental health and wellbeing. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the Organisation The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across a wide range of therapeutic approaches and modalities. Its charitable objectives include promoting the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public, supporting research and education, maintaining high standards of training and practice, and improving access to psychotherapy services for all sections of the public. Benefits Benefits include: 25 days annual leave plus bank holidays Additional leave during December office closure Generous pension scheme with 8% employer contribution Occupational sick pay and enhanced maternity leave Flexible and hybrid working arrangements Learning and development opportunities Employee assistance programme Flu vaccination and eyecare vouchers Interest-free season ticket loans Cycle to work scheme Other roles you may have experience of could include: Media Officer, Public Affairs Officer, Communications Officer, PR Officer, External Affairs Officer, Campaigns Officer, Policy and Communications Officer, Stakeholder Engagement Officer, Press Officer, Corporate Communications Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 30, 2026
Full time
Media and Public Affairs Officer We are seeking a media and public affairs officer to help shape external profile, reputation and influence through impactful communications and stakeholder engagement. Position: Media and Public Affairs OfficerSalary: £35,224 per annum (pro-rated for part-time)Location: Hybrid and flexible working with once per month in officeHours: Full-time (part-time requests considered)Contract: PermanentClosing Date: Monday 8 June at 12pmInterview Dates: Provisionally week commencing 15 June About the Role This is a varied and impactful role where you will manage day-to-day media relations, support public affairs activity, and help deliver integrated campaigns that raise awareness of psychotherapy and the work of members. You will act as a trusted internal adviser on messaging and reputational risk, translating complex or sensitive issues into clear, balanced and engaging communications. Working closely with colleagues across policy and communications, you will contribute to campaign narratives, stakeholder engagement and media strategy. Key responsibilities include: Managing media enquiries and drafting press materials, briefings and statements Monitoring media coverage and identifying emerging risks and opportunities Building relationships with journalists and promoting the organisation and its members Supporting external communications on sensitive or regulatory issues Contributing to campaign development, messaging and public positioning Supporting stakeholder engagement, including parliamentary activity and events Providing guidance to colleagues on tone, messaging and reputational considerations This is an exciting opportunity to help shape public understanding of psychotherapy and contribute to meaningful, mission-led work. About You You will bring experience in media relations, public affairs or communications, along with a strong understanding of the UK political and media landscape. You will also demonstrate: Experience supporting communications on reputational or complex issues Strong relationship-building skills with media and stakeholders The ability to identify emerging issues and respond effectively in fast-moving situations Good organisational skills and the ability to manage competing priorities An understanding of how communications support influencing and public engagement A collaborative, flexible approach to working across teams You will share a commitment to equity, diversity and inclusion, and be motivated by contributing to a purpose-driven organisation that supports mental health and wellbeing. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the Organisation The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across a wide range of therapeutic approaches and modalities. Its charitable objectives include promoting the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public, supporting research and education, maintaining high standards of training and practice, and improving access to psychotherapy services for all sections of the public. Benefits Benefits include: 25 days annual leave plus bank holidays Additional leave during December office closure Generous pension scheme with 8% employer contribution Occupational sick pay and enhanced maternity leave Flexible and hybrid working arrangements Learning and development opportunities Employee assistance programme Flu vaccination and eyecare vouchers Interest-free season ticket loans Cycle to work scheme Other roles you may have experience of could include: Media Officer, Public Affairs Officer, Communications Officer, PR Officer, External Affairs Officer, Campaigns Officer, Policy and Communications Officer, Stakeholder Engagement Officer, Press Officer, Corporate Communications Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0151 Human Resources Business Partner Location: London Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract:One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 05/06/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of The Salvation Army. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 29, 2026
Contractor
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0151 Human Resources Business Partner Location: London Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract:One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 05/06/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of The Salvation Army. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0151 Human Resources Business Partner Location: London Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract:One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 05/06/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of The Salvation Army. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 25, 2026
Contractor
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0151 Human Resources Business Partner Location: London Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract:One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 05/06/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of The Salvation Army. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Media and Public Affairs Officer We are seeking a media and public affairs officer to help shape external profile, reputation and influence through impactful communications and stakeholder engagement. Position: Media and Public Affairs OfficerSalary: £35,224 per annum (pro-rated for part-time)Location: Hybrid and flexible working with once per month in officeHours: Full-time (part-time requests considered)Contract: PermanentClosing Date: Monday 8 June at 12pmInterview Dates: Provisionally week commencing 15 June About the Role This is a varied and impactful role where you will manage day-to-day media relations, support public affairs activity, and help deliver integrated campaigns that raise awareness of psychotherapy and the work of members. You will act as a trusted internal adviser on messaging and reputational risk, translating complex or sensitive issues into clear, balanced and engaging communications. Working closely with colleagues across policy and communications, you will contribute to campaign narratives, stakeholder engagement and media strategy. Key responsibilities include: Managing media enquiries and drafting press materials, briefings and statements Monitoring media coverage and identifying emerging risks and opportunities Building relationships with journalists and promoting the organisation and its members Supporting external communications on sensitive or regulatory issues Contributing to campaign development, messaging and public positioning Supporting stakeholder engagement, including parliamentary activity and events Providing guidance to colleagues on tone, messaging and reputational considerations This is an exciting opportunity to help shape public understanding of psychotherapy and contribute to meaningful, mission-led work. About You You will bring experience in media relations, public affairs or communications, along with a strong understanding of the UK political and media landscape. You will also demonstrate: Experience supporting communications on reputational or complex issues Strong relationship-building skills with media and stakeholders The ability to identify emerging issues and respond effectively in fast-moving situations Good organisational skills and the ability to manage competing priorities An understanding of how communications support influencing and public engagement A collaborative, flexible approach to working across teams You will share a commitment to equity, diversity and inclusion, and be motivated by contributing to a purpose-driven organisation that supports mental health and wellbeing. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the Organisation The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across a wide range of therapeutic approaches and modalities. Its charitable objectives include promoting the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public, supporting research and education, maintaining high standards of training and practice, and improving access to psychotherapy services for all sections of the public. Benefits Benefits include: 25 days annual leave plus bank holidays Additional leave during December office closure Generous pension scheme with 8% employer contribution Occupational sick pay and enhanced maternity leave Flexible and hybrid working arrangements Learning and development opportunities Employee assistance programme Flu vaccination and eyecare vouchers Interest-free season ticket loans Cycle to work scheme Other roles you may have experience of could include: Media Officer, Public Affairs Officer, Communications Officer, PR Officer, External Affairs Officer, Campaigns Officer, Policy and Communications Officer, Stakeholder Engagement Officer, Press Officer, Corporate Communications Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 25, 2026
Full time
Media and Public Affairs Officer We are seeking a media and public affairs officer to help shape external profile, reputation and influence through impactful communications and stakeholder engagement. Position: Media and Public Affairs OfficerSalary: £35,224 per annum (pro-rated for part-time)Location: Hybrid and flexible working with once per month in officeHours: Full-time (part-time requests considered)Contract: PermanentClosing Date: Monday 8 June at 12pmInterview Dates: Provisionally week commencing 15 June About the Role This is a varied and impactful role where you will manage day-to-day media relations, support public affairs activity, and help deliver integrated campaigns that raise awareness of psychotherapy and the work of members. You will act as a trusted internal adviser on messaging and reputational risk, translating complex or sensitive issues into clear, balanced and engaging communications. Working closely with colleagues across policy and communications, you will contribute to campaign narratives, stakeholder engagement and media strategy. Key responsibilities include: Managing media enquiries and drafting press materials, briefings and statements Monitoring media coverage and identifying emerging risks and opportunities Building relationships with journalists and promoting the organisation and its members Supporting external communications on sensitive or regulatory issues Contributing to campaign development, messaging and public positioning Supporting stakeholder engagement, including parliamentary activity and events Providing guidance to colleagues on tone, messaging and reputational considerations This is an exciting opportunity to help shape public understanding of psychotherapy and contribute to meaningful, mission-led work. About You You will bring experience in media relations, public affairs or communications, along with a strong understanding of the UK political and media landscape. You will also demonstrate: Experience supporting communications on reputational or complex issues Strong relationship-building skills with media and stakeholders The ability to identify emerging issues and respond effectively in fast-moving situations Good organisational skills and the ability to manage competing priorities An understanding of how communications support influencing and public engagement A collaborative, flexible approach to working across teams You will share a commitment to equity, diversity and inclusion, and be motivated by contributing to a purpose-driven organisation that supports mental health and wellbeing. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the Organisation The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across a wide range of therapeutic approaches and modalities. Its charitable objectives include promoting the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public, supporting research and education, maintaining high standards of training and practice, and improving access to psychotherapy services for all sections of the public. Benefits Benefits include: 25 days annual leave plus bank holidays Additional leave during December office closure Generous pension scheme with 8% employer contribution Occupational sick pay and enhanced maternity leave Flexible and hybrid working arrangements Learning and development opportunities Employee assistance programme Flu vaccination and eyecare vouchers Interest-free season ticket loans Cycle to work scheme Other roles you may have experience of could include: Media Officer, Public Affairs Officer, Communications Officer, PR Officer, External Affairs Officer, Campaigns Officer, Policy and Communications Officer, Stakeholder Engagement Officer, Press Officer, Corporate Communications Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Executive Coordinator We are seeking a highly organised and proactive Executive Coordinator to support the leadership and operational delivery of a nationally recognised outdoor learning charity with a significant land and property portfolio. Position: Executive Coordinator Land & PropertyLocation: Quenington, Gloucestershire with hybrid working opportunitiesSalary: £32,000 to £35,000 per annum depending on experienceHours: Full time, 35 hours per weekContract: PermanentClosing Date: Wednesday 3rd June 2026 About the Role This is a varied and fast paced role providing high level coordination and executive support across land, property and estate operations. You will work closely with senior leaders, helping to manage priorities, support projects and ensure the smooth running of day to day activities across a diverse rural estate portfolio. The role combines executive support, project coordination and operational administration, making it ideal for someone who enjoys variety and building strong working relationships across teams and external partners. Key responsibilities include: Providing executive and administrative support to senior leadership within the Land & Property team Support the smooth and effective running of the Property function by reviewing processes and streamlining to support efficiencies Coordinating meetings, diaries, travel arrangements and communications Supporting the delivery of land, property and estate projects Preparing reports, presentations, agendas and documentation Managing records, systems and property related administration Acting as a key point of contact for stakeholders, tenants and external partners Supporting governance, compliance and operational processes Assisting with financial administration, invoices and budget tracking Helping ensure projects, actions and operational priorities are delivered effectively About You You will be a confident and organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach. Essential skills and experience include: Experience in an Executive Assistant, PA, Coordinator or senior administrative role Strong organisational and project coordination skills Excellent written and verbal communication High attention to detail and ability to manage confidential information Strong IT skills including Microsoft Office Ability to work effectively with a wide range of stakeholders Professional, adaptable and proactive approach Experience within property, estates, rural organisations or the charity sector would be advantageous but is not essential. About the Organisation The organisation is one of the UK's leading outdoor learning charities, helping children and young people connect with nature, develop skills and improve life opportunities through learning from the land. Rooted in the conservation and stewardship of the countryside, the charity manages significant estates while supporting environmental sustainability, partnerships and community impact across the UK. Other roles you may have experience of could include: Executive Assistant, Personal Assistant, Estates Coordinator, Property Coordinator, Operations Coordinator, Project Coordinator, Team Coordinator, Office Manager, Senior Administrator, Estates Administrator, Executive Support Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 21, 2026
Full time
Executive Coordinator We are seeking a highly organised and proactive Executive Coordinator to support the leadership and operational delivery of a nationally recognised outdoor learning charity with a significant land and property portfolio. Position: Executive Coordinator Land & PropertyLocation: Quenington, Gloucestershire with hybrid working opportunitiesSalary: £32,000 to £35,000 per annum depending on experienceHours: Full time, 35 hours per weekContract: PermanentClosing Date: Wednesday 3rd June 2026 About the Role This is a varied and fast paced role providing high level coordination and executive support across land, property and estate operations. You will work closely with senior leaders, helping to manage priorities, support projects and ensure the smooth running of day to day activities across a diverse rural estate portfolio. The role combines executive support, project coordination and operational administration, making it ideal for someone who enjoys variety and building strong working relationships across teams and external partners. Key responsibilities include: Providing executive and administrative support to senior leadership within the Land & Property team Support the smooth and effective running of the Property function by reviewing processes and streamlining to support efficiencies Coordinating meetings, diaries, travel arrangements and communications Supporting the delivery of land, property and estate projects Preparing reports, presentations, agendas and documentation Managing records, systems and property related administration Acting as a key point of contact for stakeholders, tenants and external partners Supporting governance, compliance and operational processes Assisting with financial administration, invoices and budget tracking Helping ensure projects, actions and operational priorities are delivered effectively About You You will be a confident and organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach. Essential skills and experience include: Experience in an Executive Assistant, PA, Coordinator or senior administrative role Strong organisational and project coordination skills Excellent written and verbal communication High attention to detail and ability to manage confidential information Strong IT skills including Microsoft Office Ability to work effectively with a wide range of stakeholders Professional, adaptable and proactive approach Experience within property, estates, rural organisations or the charity sector would be advantageous but is not essential. About the Organisation The organisation is one of the UK's leading outdoor learning charities, helping children and young people connect with nature, develop skills and improve life opportunities through learning from the land. Rooted in the conservation and stewardship of the countryside, the charity manages significant estates while supporting environmental sustainability, partnerships and community impact across the UK. Other roles you may have experience of could include: Executive Assistant, Personal Assistant, Estates Coordinator, Property Coordinator, Operations Coordinator, Project Coordinator, Team Coordinator, Office Manager, Senior Administrator, Estates Administrator, Executive Support Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Business Development and Operations Manager We are looking for a Business Development Manager with great people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise? You will oversee the charity's trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds and ensure strategic alignment. Position: Business Development and Operations Manager Location: Leicester/hybrid and site based Hours: Full-time (37 hours per week) Salary: £35,000 Contract: Permanent Benefits: Competitive salary, 32 days' annual leave (pro rata for part time roles) including Bank Holidays, pension scheme Closing Date: 28th May 2026 Interview Date: W/C 8th June 2026 The Role We are looking for a Business Development and Operations Manager to support the strategic aims of the charity and the Chief Executive Officer. You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values. About You We are looking for someone with proven experience in business development and experience of managing operations. You will have: Excellent leadership, interpersonal and communication skills. A proven ability to identify and pursue new business opportunities. Experience of managing budgets, targets and financial reporting. A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support. Commercial awareness and financial literacy to manage budgets, targets and financial reporting. An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent) The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments. The ability to achieve targets and work to tight deadlines. The ability to work flexibly. We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving license, access to own transport and willingness to travel regionally. If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today! About the Organisation The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested - no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves. As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce. You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager.
May 21, 2026
Full time
Business Development and Operations Manager We are looking for a Business Development Manager with great people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise? You will oversee the charity's trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds and ensure strategic alignment. Position: Business Development and Operations Manager Location: Leicester/hybrid and site based Hours: Full-time (37 hours per week) Salary: £35,000 Contract: Permanent Benefits: Competitive salary, 32 days' annual leave (pro rata for part time roles) including Bank Holidays, pension scheme Closing Date: 28th May 2026 Interview Date: W/C 8th June 2026 The Role We are looking for a Business Development and Operations Manager to support the strategic aims of the charity and the Chief Executive Officer. You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values. About You We are looking for someone with proven experience in business development and experience of managing operations. You will have: Excellent leadership, interpersonal and communication skills. A proven ability to identify and pursue new business opportunities. Experience of managing budgets, targets and financial reporting. A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support. Commercial awareness and financial literacy to manage budgets, targets and financial reporting. An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent) The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments. The ability to achieve targets and work to tight deadlines. The ability to work flexibly. We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving license, access to own transport and willingness to travel regionally. If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today! About the Organisation The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested - no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves. As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce. You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager.
Senior Management Accountant We are looking for a Senior Management Accountant to join the team. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0150 Senior Management Accountant Location: London Hours: Full-time, 35 hours per week Salary: £62,512.07 pa plus travel to work allowance up to £3900 pa Contract: Permanent Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 09/06/2026 About the Role This role will play a pivotal role in ensuring the financial health and operational efficiency of IHQ, contributing to the broader mission of the organisation. The role will lead the provision of monthly management reports to all stakeholders within IHQ, driving budget planning as well as financial analysis and reporting. This role will provide robust and proactive 'customer focussed' approach with all key stakeholders, which will require a balance of technical expertise and strategic insight. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Evidence of professional accounting skills (e.g., CIMA, ACCA, ACA) with relevant experience to match this role. Strong management reporting, financial reporting and analytical skills with proficiency in budgeting and forecasting. Experience in finance business partnering with key stakeholders of various department. Experience in process improvement, year-end and audit management. If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include Management Accountant, Senior Accountant, Senior Management Accountant, Senior Accountant, Finance Manager, Director of Finance. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 21, 2026
Full time
Senior Management Accountant We are looking for a Senior Management Accountant to join the team. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0150 Senior Management Accountant Location: London Hours: Full-time, 35 hours per week Salary: £62,512.07 pa plus travel to work allowance up to £3900 pa Contract: Permanent Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 09/06/2026 About the Role This role will play a pivotal role in ensuring the financial health and operational efficiency of IHQ, contributing to the broader mission of the organisation. The role will lead the provision of monthly management reports to all stakeholders within IHQ, driving budget planning as well as financial analysis and reporting. This role will provide robust and proactive 'customer focussed' approach with all key stakeholders, which will require a balance of technical expertise and strategic insight. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Evidence of professional accounting skills (e.g., CIMA, ACCA, ACA) with relevant experience to match this role. Strong management reporting, financial reporting and analytical skills with proficiency in budgeting and forecasting. Experience in finance business partnering with key stakeholders of various department. Experience in process improvement, year-end and audit management. If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include Management Accountant, Senior Accountant, Senior Management Accountant, Senior Accountant, Finance Manager, Director of Finance. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Community Connector Do you have experience of mental health work We are looking for a Community Connector to support an emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties Help shape the future of mental health support in Surrey Position: GPIMHS Community Connector Location: Mole Valley and occasional travel across Surrey. Hours: 37 hours per week Salary: £30,906 (per annum) Contract: Permanent Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement) Closing Date: Wednesday 27 May 2026. Interviews will take place on Monday 1 June 2026. The Role Clients are offered extended consultation times, quick and easy access to practical advice, and tailored support for their mental health needs from a multidisciplinary team. They can explore the situation affecting their wellbeing, whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group. The role of the Community Connector is fundamental to the development of these innovative teams and mental health services based within networks of GP Practices (Primary Care Networks - PCNs) and supports the ongoing development and mobilisation of integrated primary care mental health services. GPIMHS is delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust (SABP) and the voluntary, community and social enterprise (VCSE) sector. Key areas of responsibility include: Collaborate with the Mental Health Practitioner Deliver motivational and structured psychosocial interventions Complete quality outcome measures Encourage independence Establish and maintain effective relationships Work closely with Lived Experience Practitioners Maintain up-to-date knowledge of services Facilitate engagement with key services and support Assist with community resource mapping Attend regular supervision About You We are looking for someone who can build pipeline, secure funding, develop partnerships and create the systems and relationships needed for sustainable growth. You will have: Qualifications and experience A diploma or degree in an appropriate subject e.g. counselling, psychology, social work, probation, mental health, Health and Social Care (Level 3) or NVQ Level 3+ A minimum of 2 years' experience of mental health work Ability to travel and work flexibly across Surrey where required Ability to work flexibly across operational hours and evenings and weekends, where required You will have the following knowledge and skills: Ability to interact effectively with clients, colleagues and other professionals Understanding and ability to work to the confidentiality, consent, information sharing, GDPR and safeguarding policies Excellent verbal communication and written skills. Commitment to accurate, timely and confidential record keeping. Knowledge and understanding of community working and lone working Ability to break down stigma and barriers associated with working with the client group. Ability to work collaboratively within a multidisciplinary team (statutory and voluntary). Ability to use supervision effectively. Ability to manage challenging behaviour from clients, such as anger and verbal aggression. Information Technology - Essential Proficient in Microsoft Word, Outlook, and basic Excel skills. Experience of using electronic patient record systems/case management systems (e.g. SystmOne, Halo, IAPTus) and/or ability to learn how to use the electronic patient record system. Ability to enter and manipulate data on a database as required Ability to work from home and maintain confidentiality and professionalism When you click to apply you will be asked to upload your CV and covering letter (in which you'll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role. About the Organisation The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley. Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit. This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 20, 2026
Full time
Community Connector Do you have experience of mental health work We are looking for a Community Connector to support an emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties Help shape the future of mental health support in Surrey Position: GPIMHS Community Connector Location: Mole Valley and occasional travel across Surrey. Hours: 37 hours per week Salary: £30,906 (per annum) Contract: Permanent Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement) Closing Date: Wednesday 27 May 2026. Interviews will take place on Monday 1 June 2026. The Role Clients are offered extended consultation times, quick and easy access to practical advice, and tailored support for their mental health needs from a multidisciplinary team. They can explore the situation affecting their wellbeing, whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group. The role of the Community Connector is fundamental to the development of these innovative teams and mental health services based within networks of GP Practices (Primary Care Networks - PCNs) and supports the ongoing development and mobilisation of integrated primary care mental health services. GPIMHS is delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust (SABP) and the voluntary, community and social enterprise (VCSE) sector. Key areas of responsibility include: Collaborate with the Mental Health Practitioner Deliver motivational and structured psychosocial interventions Complete quality outcome measures Encourage independence Establish and maintain effective relationships Work closely with Lived Experience Practitioners Maintain up-to-date knowledge of services Facilitate engagement with key services and support Assist with community resource mapping Attend regular supervision About You We are looking for someone who can build pipeline, secure funding, develop partnerships and create the systems and relationships needed for sustainable growth. You will have: Qualifications and experience A diploma or degree in an appropriate subject e.g. counselling, psychology, social work, probation, mental health, Health and Social Care (Level 3) or NVQ Level 3+ A minimum of 2 years' experience of mental health work Ability to travel and work flexibly across Surrey where required Ability to work flexibly across operational hours and evenings and weekends, where required You will have the following knowledge and skills: Ability to interact effectively with clients, colleagues and other professionals Understanding and ability to work to the confidentiality, consent, information sharing, GDPR and safeguarding policies Excellent verbal communication and written skills. Commitment to accurate, timely and confidential record keeping. Knowledge and understanding of community working and lone working Ability to break down stigma and barriers associated with working with the client group. Ability to work collaboratively within a multidisciplinary team (statutory and voluntary). Ability to use supervision effectively. Ability to manage challenging behaviour from clients, such as anger and verbal aggression. Information Technology - Essential Proficient in Microsoft Word, Outlook, and basic Excel skills. Experience of using electronic patient record systems/case management systems (e.g. SystmOne, Halo, IAPTus) and/or ability to learn how to use the electronic patient record system. Ability to enter and manipulate data on a database as required Ability to work from home and maintain confidentiality and professionalism When you click to apply you will be asked to upload your CV and covering letter (in which you'll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role. About the Organisation The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley. Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit. This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Head of Communications Are you a confident and experienced communications professional ready to make a real impact We are looking for a Head of Communications to lead the communications and marketing activities for a brand-new locally run youth charity. As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Head of Communications Location: Tilbury, Essex (Until the Youth Zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association) Salary: £36,000 to £41,000 (dependent upon experience) Hours: Full-time, 37.5 hours per week Contract: Permanent Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the Youth Zone opens) Access to OnSide's Talent Academy; bespoke training and mentoring Closing Date: 12noon on Monday 1st June. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible. First Stage Interviews: Online - Thursday 11th June Second Stage Interviews: Thursday 18th June, Dagenham About the Role Reporting to the CEO, this Senior Leadership Team role is your chance to create and deliver an exciting, bold communications strategy that amplifies the voices of young people and brings their stories to life, while raising the Youth Zone's profile and establishing its reputation with stakeholders across the community. No two days will be the same, you'll juggle multiple projects, think on your feet, and thrive in a fast-paced, purpose-driven environment. From driving digital communications to boosting visibility and reputation, you'll play a key role, working alongside the wider team to ensure communications supports fundraising, supports strategic goals, and ensures the long-term sustainability of the charity. You will combine big-picture thinking with a pragmatic and hands-on approach, being comfortable to move between setting direction and actively contributing to execution. If you're ready to take the lead, make an impact, and establish and lead the communications function for a new youth charity as it prepares to open its doors to thousands of young people, we want to hear from you! About You We are looking for a dynamic, innovative and creative approach to communications delivery with an interest in working in the youth sector. You will have experience of: Planning and delivering strategic communication and creative marketing plans in line with organisational objectives and aims. Working with the media and delivering PR and publicity with local and regional media outlets. Website management, content development, and delivering engaging digital communications. Managing externally funded projects, including budget oversight, monitoring, and evaluation processes. Working in young person-focused environments, providing information, advice, guidance, and support. If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you! About the Organisation Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 - 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027. This is passionate, properly funded youth provision, with no ifs or buts. It's about giving young people a chance to shine in an environment where they can be themselves. It's about opportunity. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. You may have experience in areas such as Communications, Marketing, Marketing and Communication's, Digital Communications, PR, Publicity, Head of Communications, Head of Marketing, Marketing and Communication's, Head of Digital Communications, Head of PR, Head of Publicity, Director of Communication's, Director of Marketing. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 19, 2026
Full time
Head of Communications Are you a confident and experienced communications professional ready to make a real impact We are looking for a Head of Communications to lead the communications and marketing activities for a brand-new locally run youth charity. As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Head of Communications Location: Tilbury, Essex (Until the Youth Zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association) Salary: £36,000 to £41,000 (dependent upon experience) Hours: Full-time, 37.5 hours per week Contract: Permanent Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the Youth Zone opens) Access to OnSide's Talent Academy; bespoke training and mentoring Closing Date: 12noon on Monday 1st June. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible. First Stage Interviews: Online - Thursday 11th June Second Stage Interviews: Thursday 18th June, Dagenham About the Role Reporting to the CEO, this Senior Leadership Team role is your chance to create and deliver an exciting, bold communications strategy that amplifies the voices of young people and brings their stories to life, while raising the Youth Zone's profile and establishing its reputation with stakeholders across the community. No two days will be the same, you'll juggle multiple projects, think on your feet, and thrive in a fast-paced, purpose-driven environment. From driving digital communications to boosting visibility and reputation, you'll play a key role, working alongside the wider team to ensure communications supports fundraising, supports strategic goals, and ensures the long-term sustainability of the charity. You will combine big-picture thinking with a pragmatic and hands-on approach, being comfortable to move between setting direction and actively contributing to execution. If you're ready to take the lead, make an impact, and establish and lead the communications function for a new youth charity as it prepares to open its doors to thousands of young people, we want to hear from you! About You We are looking for a dynamic, innovative and creative approach to communications delivery with an interest in working in the youth sector. You will have experience of: Planning and delivering strategic communication and creative marketing plans in line with organisational objectives and aims. Working with the media and delivering PR and publicity with local and regional media outlets. Website management, content development, and delivering engaging digital communications. Managing externally funded projects, including budget oversight, monitoring, and evaluation processes. Working in young person-focused environments, providing information, advice, guidance, and support. If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you! About the Organisation Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 - 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027. This is passionate, properly funded youth provision, with no ifs or buts. It's about giving young people a chance to shine in an environment where they can be themselves. It's about opportunity. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. You may have experience in areas such as Communications, Marketing, Marketing and Communication's, Digital Communications, PR, Publicity, Head of Communications, Head of Marketing, Marketing and Communication's, Head of Digital Communications, Head of PR, Head of Publicity, Director of Communication's, Director of Marketing. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing date: 27 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged 16-21. In this fast paced role, you'll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You'll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role ( 7-Months FTC ). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person's stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host' skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul's financial policy and procedures Work in line with Depaul's policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you
May 19, 2026
Contractor
Supported Lodgings Coordinator (7 Months FTC) Apply to shape a brand new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness. Location: Wigan Salary: £28,836 per annum Closing date: 27 May, 2026 Employment Type: Fixed Term Contract Hours per week: 37.5 About the Role Supported Lodgings Coordinator (Wigan) - 7 Months FTC Help shape a new Supported Lodgings service and make a real difference to young people aged 16-21. In this fast paced role, you'll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths based support that helps young people build stability, skills and confidence on their journey to independent living. You'll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change. Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role ( 7-Months FTC ). Key Deliverables Young People To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service. You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts Arrange all aspects of a young person's stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals. You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting. You will provide regular support and planning sessions for young people To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans. You will be part of a team responsible for a 24 hour on call service Host Recruitment and Support You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented. You will support and provide regular supervision to hosts. You will be proactive in maintaining host' skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery. You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes. You will ensure that all hosts are made to feel safe, secure and valued. External Relationships You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols. You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community. Others You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager. You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements. The post will require some flexible working including evenings and weekends. You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable Ensure financial and payment systems are completed in line with Depaul's financial policy and procedures Work in line with Depaul's policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people. You will undertake further duties as commensurate to the role and identified by your line manager. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Experience and an understanding of working with people experiencing homelessness, or people in crisis Experience of supporting young people with their support needs, working closely with other key professionals. Experience of writing, implementing and evaluating risk assessments Experience of supervising or supporting hosts or staff Experience of working under pressure with the ability to respond to conflicting demands and challenging situations. Ability to find creative and positive solutions to problems, using own initiative An understanding and commitment to working in an assets based way Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion Commitment to working in a manner, which promotes diversity, equality and inclusion. Personal and professional integrity High level understanding of professional boundaries and ability to maintain them What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you
Pastoral Secretary Do you feel you could help shape how parishes and benefices are structured to support ministry Are you someone who thrives on complex casework, careful process, and working to agreed frameworks If you want to play a central role in guiding the diocese through pastoral reorganisations, ensuring that the structures remain effective, sustainable, and responsive to changing contexts then this is the role for you! Position: Pastoral Secretary Location: Oxford/Hybrid Hours: Part-time, 22.2 hours per week (0.6 FTE) Salary: £45,378.55 to £48,869.21 per annum pro rata Contract: Permanent Closing Date: Sunday 7 June 2026, at midnight Interviews: Wednesday 24 June 2026, Oxford, OX5 1GF The Role This is a key senior role within the Diocese, offering an opportunity to play a central part in shaping how the Church is organised to support its mission and ministry. As Pastoral Secretary, you will lead and coordinate the Diocese's pastoral reorganisation work, ensuring that statutory processes under the Mission and Pastoral Measure 2011 are delivered accurately, consistently, and sensitively. You will manage complex pastoral casework, advise on structural change across parishes and benefices, and support the development of governance models that enable the Church to respond effectively to changing contexts. The role includes acting as Executive Secretary to the four Archdeaconry Mission and Pastoral Committees (AMPCs), working closely with Archdeacons and committee Chairs to ensure that statutory processes are properly followed and decisions are implemented. You will also line manage the Assistant Pastoral Secretary, ensuring a robust and consistent approach to pastoral work across the diocese. This role involves close collaboration with senior clergy, the Diocesan Registry, the Church Commissioners, and diocesan colleagues. About You We are looking for a highly organised and analytical professional who is confident working with complex legislation, sensitive pastoral situations, and senior stakeholders. You will: Bring experience of managing detailed casework, strong written and verbal communication skills, and a high level of accuracy and judgement. Be comfortable advising Archdeacons, clergy, and parishes, and able to balance legal, pastoral, and missional considerations in your work. Have the confidence and leadership ability to oversee another member of staff, contribute to training and guidance, and supporting colleagues across the diocese in understanding pastoral reorganisation processes. You may come from an ecclesiastical, legal, public sector, charity, or governance background, with experience of working within statutory or regulatory frameworks and managing complex, sensitive casework involving multiple stakeholders. You do not need to be a practising Christian or have a faith to work with us. Around half of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. What matters is a desire to support the mission and ministry of the Church and to work collaboratively and professionally. Benefits and Rewards: Competitive salary Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes a death-in-service benefit (5% employee contribution) Re-accreditation as a Living Wage employer Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees In addition to the statutory UK public holidays, the Diocese offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend) Flexible working patterns with the ability to do some work from home Sabbatical leave, after a qualifying period of service Access to wellbeing support via Employee Assistance Programme Enhanced family-friendly policies and a generous occupational sick pay provision Free parking and subsidised on-site café and electric car and cycle-to-work salary sacrifice schemes EV charging points on site and electric vehicle salary sacrifice scheme with Octopus Electric Dreams Cycle to Work scheme with Green Commute Initiative Contributions towards eye examinations and prescriptive lenses Access to low-interest rate financial services from Churches Mutual Credit Union An attractive modern working environment The successful candidate must have the right to live and work in the United Kingdom. Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented. Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount. You may have experience in other areas such as PA, Personal Assistant, PA to the Director, Secretary, Executive Assistant, Administration Manager, Admin, Administrator, Senior PA, Senior Administrator, Secretarial Lead, Senior Secretary, Board Secretary. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 18, 2026
Full time
Pastoral Secretary Do you feel you could help shape how parishes and benefices are structured to support ministry Are you someone who thrives on complex casework, careful process, and working to agreed frameworks If you want to play a central role in guiding the diocese through pastoral reorganisations, ensuring that the structures remain effective, sustainable, and responsive to changing contexts then this is the role for you! Position: Pastoral Secretary Location: Oxford/Hybrid Hours: Part-time, 22.2 hours per week (0.6 FTE) Salary: £45,378.55 to £48,869.21 per annum pro rata Contract: Permanent Closing Date: Sunday 7 June 2026, at midnight Interviews: Wednesday 24 June 2026, Oxford, OX5 1GF The Role This is a key senior role within the Diocese, offering an opportunity to play a central part in shaping how the Church is organised to support its mission and ministry. As Pastoral Secretary, you will lead and coordinate the Diocese's pastoral reorganisation work, ensuring that statutory processes under the Mission and Pastoral Measure 2011 are delivered accurately, consistently, and sensitively. You will manage complex pastoral casework, advise on structural change across parishes and benefices, and support the development of governance models that enable the Church to respond effectively to changing contexts. The role includes acting as Executive Secretary to the four Archdeaconry Mission and Pastoral Committees (AMPCs), working closely with Archdeacons and committee Chairs to ensure that statutory processes are properly followed and decisions are implemented. You will also line manage the Assistant Pastoral Secretary, ensuring a robust and consistent approach to pastoral work across the diocese. This role involves close collaboration with senior clergy, the Diocesan Registry, the Church Commissioners, and diocesan colleagues. About You We are looking for a highly organised and analytical professional who is confident working with complex legislation, sensitive pastoral situations, and senior stakeholders. You will: Bring experience of managing detailed casework, strong written and verbal communication skills, and a high level of accuracy and judgement. Be comfortable advising Archdeacons, clergy, and parishes, and able to balance legal, pastoral, and missional considerations in your work. Have the confidence and leadership ability to oversee another member of staff, contribute to training and guidance, and supporting colleagues across the diocese in understanding pastoral reorganisation processes. You may come from an ecclesiastical, legal, public sector, charity, or governance background, with experience of working within statutory or regulatory frameworks and managing complex, sensitive casework involving multiple stakeholders. You do not need to be a practising Christian or have a faith to work with us. Around half of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. What matters is a desire to support the mission and ministry of the Church and to work collaboratively and professionally. Benefits and Rewards: Competitive salary Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes a death-in-service benefit (5% employee contribution) Re-accreditation as a Living Wage employer Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees In addition to the statutory UK public holidays, the Diocese offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend) Flexible working patterns with the ability to do some work from home Sabbatical leave, after a qualifying period of service Access to wellbeing support via Employee Assistance Programme Enhanced family-friendly policies and a generous occupational sick pay provision Free parking and subsidised on-site café and electric car and cycle-to-work salary sacrifice schemes EV charging points on site and electric vehicle salary sacrifice scheme with Octopus Electric Dreams Cycle to Work scheme with Green Commute Initiative Contributions towards eye examinations and prescriptive lenses Access to low-interest rate financial services from Churches Mutual Credit Union An attractive modern working environment The successful candidate must have the right to live and work in the United Kingdom. Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented. Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount. You may have experience in other areas such as PA, Personal Assistant, PA to the Director, Secretary, Executive Assistant, Administration Manager, Admin, Administrator, Senior PA, Senior Administrator, Secretarial Lead, Senior Secretary, Board Secretary. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you'll be the first point of contact for young people facing homelessness-assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East . If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest's stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard
May 16, 2026
Full time
Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you'll be the first point of contact for young people facing homelessness-assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East . If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest's stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard
Night Concierge If you're proactive, people focused and ready to create safer nights for those who need it, we'd love to hear from you. Location: Maritime Court, Wallsend Salary: £26,255 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You'll play a vital part in delivering the charity's mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you'll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As the Night Concierge at the service at Wallsend , you'll be the steady, reassuring presence that keeps the accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You'll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it's needed most. You'll bring confidence, clear communication and experience working with vulnerable people-plus a commitment to safeguarding, equality and respectful practice. In return, we'll equip you with full training, ongoing support and the tools to thrive. In this role, you will: Ensure the safety, security and wellbeing of residents throughout the night Monitor building access, conduct regular checks and oversee CCTV (where applicable) Act as first responder to emergencies, incidents and safeguarding concerns Provide calm, practical first contact support to clients during night hours Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance Keep accurate night logs and deliver clear shift handovers Work independently while collaborating effectively with staff, volunteers and contractors Promote dignity, respect, equality and values in all interactions About You You bring your confidence, calm energy and people first attitude to the night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Night Concierge If you're proactive, people focused and ready to create safer nights for those who need it, we'd love to hear from you. Location: Maritime Court, Wallsend Salary: £26,255 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role You'll play a vital part in delivering the charity's mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you'll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As the Night Concierge at the service at Wallsend , you'll be the steady, reassuring presence that keeps the accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You'll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it's needed most. You'll bring confidence, clear communication and experience working with vulnerable people-plus a commitment to safeguarding, equality and respectful practice. In return, we'll equip you with full training, ongoing support and the tools to thrive. In this role, you will: Ensure the safety, security and wellbeing of residents throughout the night Monitor building access, conduct regular checks and oversee CCTV (where applicable) Act as first responder to emergencies, incidents and safeguarding concerns Provide calm, practical first contact support to clients during night hours Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance Keep accurate night logs and deliver clear shift handovers Work independently while collaborating effectively with staff, volunteers and contractors Promote dignity, respect, equality and values in all interactions About You You bring your confidence, calm energy and people first attitude to the night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Church Buildings and Estates Team Leader We are seeking an experienced and motivated Church Buildings Team Leader to lead the Church Buildings team and play a key role in supporting parishes, clergy and diocesan governance structures in the care, repair and development of the Diocese's significant church buildings estate. Position: Church Buildings Team Leader Location: Hove/Hybrid Salary: £53,664 per annum (£48,297 during training period if Mission & Pastoral responsibilities are phased in) Hours: 37.5 hour per week (flexi time available) Contract: Permanent Closing Date: Midnight on 7th June 2026. Interview Date: Hove on Friday 26th June 2026. About the Role The Diocese is responsible for around 450 church buildings, of which 181 are Grade I listed, 93 are Grade II , and 99 are Grade II. This is a portfolio of exceptional historic, architectural and community value, presenting both exciting opportunities and complex challenges. Reporting to the Property Director, you will lead a skilled professional team and provide high-quality advice on church buildings, churchyards, faculty processes, and (subject to experience and training) mission and pastoral reorganisation. You will act as Secretary to the Diocesan Advisory Committee (DAC), working closely with clergy, PCCs, archdeacons, external advisers and diocesan colleagues. The role will involve travel across the Diocese, with some evening and occasional weekend working (time off in lieu provided). Key responsibilities Lead and manage the Church Buildings team, including performance management and budgeting Support and advise the Diocesan Advisory Committee for the Care of Churches Provide expert guidance to parishes and clergy on the care, repair and improvement of church buildings and their contents Oversee faculty applications and permissions processes Build strong, constructive relationships with stakeholders across the Diocese and beyond Contribute to training events, communications and wider diocesan initiatives Depending on your experience, you will support mission and pastoral reorganisation and work relating to closed churches, with scope for training and phased responsibility of these aspects of the role About You You will bring substantial experience in the care or management of historic or ecclesiastical buildings, along with strong leadership skills and a collaborative approach. You will also have: A degree (or equivalent experience) in a relevant field such as heritage management, architecture, surveying or building conservation Strong understanding of heritage legislation, permissions frameworks and national policy relating to church buildings Experience working with clergy, PCCs, volunteers or comparable stakeholder groups Proven line management experience Excellent written and verbal communication skills An ability to interpret legislation and provide clear, practical advice Affiliate membership (or above) of the IHBC and familiarity with the Faculty Jurisdiction Rules are desirable, as is experience of presentation and training delivery. Sympathy with the values and mission of the Church of England and committed to collaborative, professional working. You can view full details of the in the job description and person specification when you apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: Flexi-time and the opportunity to apply to use the DBF's remote working policy to work from home for part of the week. 28 days of annual leave, plus bank holidays and two privilege days per year. Membership of the Church Worker's Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. If you are excited by the opportunity to help shape children's and youth ministry, we would love to hear from you. You may have experience in areas such as Buildings Team Leader, Buildings Manager, Facilities Manager, Site Manager, Historic Buildings Manager, Estates Manager, Estates Team Leader, Estates and Site Officer, Heritage Buildings Manager, Conservation Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 15, 2026
Full time
Church Buildings and Estates Team Leader We are seeking an experienced and motivated Church Buildings Team Leader to lead the Church Buildings team and play a key role in supporting parishes, clergy and diocesan governance structures in the care, repair and development of the Diocese's significant church buildings estate. Position: Church Buildings Team Leader Location: Hove/Hybrid Salary: £53,664 per annum (£48,297 during training period if Mission & Pastoral responsibilities are phased in) Hours: 37.5 hour per week (flexi time available) Contract: Permanent Closing Date: Midnight on 7th June 2026. Interview Date: Hove on Friday 26th June 2026. About the Role The Diocese is responsible for around 450 church buildings, of which 181 are Grade I listed, 93 are Grade II , and 99 are Grade II. This is a portfolio of exceptional historic, architectural and community value, presenting both exciting opportunities and complex challenges. Reporting to the Property Director, you will lead a skilled professional team and provide high-quality advice on church buildings, churchyards, faculty processes, and (subject to experience and training) mission and pastoral reorganisation. You will act as Secretary to the Diocesan Advisory Committee (DAC), working closely with clergy, PCCs, archdeacons, external advisers and diocesan colleagues. The role will involve travel across the Diocese, with some evening and occasional weekend working (time off in lieu provided). Key responsibilities Lead and manage the Church Buildings team, including performance management and budgeting Support and advise the Diocesan Advisory Committee for the Care of Churches Provide expert guidance to parishes and clergy on the care, repair and improvement of church buildings and their contents Oversee faculty applications and permissions processes Build strong, constructive relationships with stakeholders across the Diocese and beyond Contribute to training events, communications and wider diocesan initiatives Depending on your experience, you will support mission and pastoral reorganisation and work relating to closed churches, with scope for training and phased responsibility of these aspects of the role About You You will bring substantial experience in the care or management of historic or ecclesiastical buildings, along with strong leadership skills and a collaborative approach. You will also have: A degree (or equivalent experience) in a relevant field such as heritage management, architecture, surveying or building conservation Strong understanding of heritage legislation, permissions frameworks and national policy relating to church buildings Experience working with clergy, PCCs, volunteers or comparable stakeholder groups Proven line management experience Excellent written and verbal communication skills An ability to interpret legislation and provide clear, practical advice Affiliate membership (or above) of the IHBC and familiarity with the Faculty Jurisdiction Rules are desirable, as is experience of presentation and training delivery. Sympathy with the values and mission of the Church of England and committed to collaborative, professional working. You can view full details of the in the job description and person specification when you apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: Flexi-time and the opportunity to apply to use the DBF's remote working policy to work from home for part of the week. 28 days of annual leave, plus bank holidays and two privilege days per year. Membership of the Church Worker's Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. If you are excited by the opportunity to help shape children's and youth ministry, we would love to hear from you. You may have experience in areas such as Buildings Team Leader, Buildings Manager, Facilities Manager, Site Manager, Historic Buildings Manager, Estates Manager, Estates Team Leader, Estates and Site Officer, Heritage Buildings Manager, Conservation Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone's life Are you skilled in complaint handling and providing excellent customer service We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we'd welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you're interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it's like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
May 13, 2026
Full time
Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone's life Are you skilled in complaint handling and providing excellent customer service We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we'd welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you're interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it's like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 11, 2026
Contractor
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
HR Advisor We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37.5 hours per week. The role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston area. Do you want to make a difference every day Do you want to contribute to change and improvement to a National Organisation Do you have resilience and adaptability and can you work effectively with a focus on customer service and care If yes, then we'd love to hear from you Position: 6698 HR Advisor Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37.5 hours per week, Monday - Friday Contract: Permanent Salary: £32,375.00 per annum Closing Date: 26th May 2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an HR Advisor you will be the first point of contact for HR queries providing advice and guidance to managers and employees on all employment matters. Your role will support the HR Business partners: Responding to initial queries providing clear and consistent practice across a variety of settings generating management reports to monitor sickness absence, performance and employee relations. Supporting the HR Business Partners on HR related activities relating to organisational change including TUPE and start-ups, restructuring exercises and job evaluations. About You You will be educated to Level 5 CIPD and have an up to date understanding and application of employment related legislation and HR practices. You will need: Experience of providing advice on complex ER matters The ability to build excellent relationships quickly with key stakeholders and the wider business If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as HR, Human Resources, Personnel, People, HR Advisor, Human Resources Advisor, Personnel Advisor, People Advisor. Please note this role is being advertised by NFP People on behalf of our client.
May 08, 2026
Full time
HR Advisor We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37.5 hours per week. The role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston area. Do you want to make a difference every day Do you want to contribute to change and improvement to a National Organisation Do you have resilience and adaptability and can you work effectively with a focus on customer service and care If yes, then we'd love to hear from you Position: 6698 HR Advisor Location: Remote (with regular meetings in the Preston area) Hours: Full time, 37.5 hours per week, Monday - Friday Contract: Permanent Salary: £32,375.00 per annum Closing Date: 26th May 2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an HR Advisor you will be the first point of contact for HR queries providing advice and guidance to managers and employees on all employment matters. Your role will support the HR Business partners: Responding to initial queries providing clear and consistent practice across a variety of settings generating management reports to monitor sickness absence, performance and employee relations. Supporting the HR Business Partners on HR related activities relating to organisational change including TUPE and start-ups, restructuring exercises and job evaluations. About You You will be educated to Level 5 CIPD and have an up to date understanding and application of employment related legislation and HR practices. You will need: Experience of providing advice on complex ER matters The ability to build excellent relationships quickly with key stakeholders and the wider business If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as HR, Human Resources, Personnel, People, HR Advisor, Human Resources Advisor, Personnel Advisor, People Advisor. Please note this role is being advertised by NFP People on behalf of our client.
Deputy Manager - Day Centre Operations We are seeking an experienced Deputy Manager to lead the day-to-day operations of a busy Day Centre, providing a safe, welcoming gateway to support for people facing multiple disadvantages. Salary: £32,439 - £35,909 per annum (rising incrementally with service)Location: Southend on Sea, EssexHours: 37 hours per week (rota including occasional evenings, weekends and bank holidays)Contract: PermanentClosing date: 12th May 2026 About the role Reporting to the Service Manager, you will have operational responsibility for the smooth and effective running of a Day Centre that supports people experiencing homelessness and related challenges. You will provide visible, on-site leadership, ensuring high standards of safety, compliance and person-centred practice. Key responsibilities include: Overseeing daily operations of the Day Centre, creating a safe, inclusive and well-managed environment Leading and supervising staff, volunteers and cleaning provision Managing visitors, safeguarding processes and incident responses Coordinating partner-led services, activities and advice sessions within the Centre Taking responsibility for health and safety, building compliance and premises management Overseeing donations, resources and stock control Ensuring accurate monitoring, recording and reporting of service activity Acting as a key point of contact for partners and local community stakeholders Deputising for senior management and supporting cross-cover across services when required This role requires confidence in decision-making, a calm approach under pressure and the ability to support staff managing complex situations. About you You will have experience working within homelessness, housing, social care or a related support setting, particularly with people who have multiple and complex needs. You will also bring: Experience of leading or supervising staff or volunteers Confidence managing incidents, safeguarding concerns and crisis situations Strong knowledge of trauma-informed and psychologically informed practice Excellent organisational and communication skills A values-led, resilient and solution-focused leadership style Experience managing a building-based or drop-in service is desirable. About the organisation This organisation provides frontline support services to people experiencing homelessness and multiple disadvantage, working in partnership with local agencies and the community to create pathways into safety, stability and longer-term support. The culture is values-driven, inclusive and committed to dignity, respect and continuous improvement. Other roles you may have experience of could include: Service Manager, Day Centre Manager, Assistant Manager, Operations Manager, Homelessness Services Manager, Support Services Manager, Outreach Team Leader, Housing Services Manager
May 05, 2026
Full time
Deputy Manager - Day Centre Operations We are seeking an experienced Deputy Manager to lead the day-to-day operations of a busy Day Centre, providing a safe, welcoming gateway to support for people facing multiple disadvantages. Salary: £32,439 - £35,909 per annum (rising incrementally with service)Location: Southend on Sea, EssexHours: 37 hours per week (rota including occasional evenings, weekends and bank holidays)Contract: PermanentClosing date: 12th May 2026 About the role Reporting to the Service Manager, you will have operational responsibility for the smooth and effective running of a Day Centre that supports people experiencing homelessness and related challenges. You will provide visible, on-site leadership, ensuring high standards of safety, compliance and person-centred practice. Key responsibilities include: Overseeing daily operations of the Day Centre, creating a safe, inclusive and well-managed environment Leading and supervising staff, volunteers and cleaning provision Managing visitors, safeguarding processes and incident responses Coordinating partner-led services, activities and advice sessions within the Centre Taking responsibility for health and safety, building compliance and premises management Overseeing donations, resources and stock control Ensuring accurate monitoring, recording and reporting of service activity Acting as a key point of contact for partners and local community stakeholders Deputising for senior management and supporting cross-cover across services when required This role requires confidence in decision-making, a calm approach under pressure and the ability to support staff managing complex situations. About you You will have experience working within homelessness, housing, social care or a related support setting, particularly with people who have multiple and complex needs. You will also bring: Experience of leading or supervising staff or volunteers Confidence managing incidents, safeguarding concerns and crisis situations Strong knowledge of trauma-informed and psychologically informed practice Excellent organisational and communication skills A values-led, resilient and solution-focused leadership style Experience managing a building-based or drop-in service is desirable. About the organisation This organisation provides frontline support services to people experiencing homelessness and multiple disadvantage, working in partnership with local agencies and the community to create pathways into safety, stability and longer-term support. The culture is values-driven, inclusive and committed to dignity, respect and continuous improvement. Other roles you may have experience of could include: Service Manager, Day Centre Manager, Assistant Manager, Operations Manager, Homelessness Services Manager, Support Services Manager, Outreach Team Leader, Housing Services Manager