Rev Ops Manager, Salesforce Systems 2 days/week in the London office SALARY: £60k - £70k per annum We're looking for a Revenue Operations Manager who's ready to shape the next stage of our global commercial engine. In this high-impact role, you'll unlock the full power of Salesforce, driving clean, trustworthy data, frictionless processes, and reporting that brings real clarity and accelerates smarter decisions across the business. You'll be at the heart of our commercial operations, teaming up with Sales, Finance, and Customer Success while collaborating closely with senior leaders. If you thrive in fast-moving environments, love bringing people together, and get energy from building systems that teams depend on every day, this is your opportunity to make a big, global impact. About THE Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world. Key Responsibilities Process & Governance Define and maintain clear sales process rules, opportunity stage criteria, ownership, and reporting policies. Establish governance structures for approvals, audits, and regular process reviews. Collaborate with sales and finance leadership to ensure alignment and adoption. User Training & Adoption Train and support sales teams on CRM best practices. Act as the company's "CRM champion," promoting the importance of process adherence and data accuracy. Pipeline Management & Forecasting Maintain accurate opportunity records, monitor deal stages, and flag stale or blocked opportunities. Conduct regular audits to ensure pipeline integrity and reporting accuracy. Reporting & Analytics Create dashboards and reports to provide visibility on pipeline health, deal velocity, forecasting, and data quality. Inform leadership teams with actionable insights derived from CRM data. Deal Desk & Contract Management Design and manage the Deal Desk process, ensuring deals progress efficiently from request to execution and renewal. Ensure contracts, pricing, and terms comply with company guidelines and financial objectives. Identify bottlenecks and optimize the sales cycle. CRM System Maintenance Audit and monitor data quality, including accounts, contacts, opportunities, and hierarchy structures. Work with IT and commercial teams to configure Salesforce effectively, including fields, validation rules, workflows, and automation. Manage account duplication, hierarchy alignment, and naming conventions. Collaboration & Automation Work across sales, BI, finance, marketing, operations, and IT teams to implement best-in-class processes. Introduce automation and integration solutions to streamline workflows and reduce manual effort. Who We're Looking For Already in a Sales Operations Manager role, looking to make their mark in a greenfield Has an understanding of sales teams, how they work, and enjoys working with them to achieve best in class processes, reporting and data hygiene. Understands Salesforce and played a management role in its operation A familiarity with Tableau (or other BI tools) which have been integrated into a CRM would be advantageous Demonstrate the ability to develop new processes and practice from scratch You will be able to show strong written and verbal skills You will understand the sales funnel from lead creation to closure, including lead qualification Experience in project management is essential to this newly created position You will show a strategic vision for the future You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Dec 16, 2025
Full time
Rev Ops Manager, Salesforce Systems 2 days/week in the London office SALARY: £60k - £70k per annum We're looking for a Revenue Operations Manager who's ready to shape the next stage of our global commercial engine. In this high-impact role, you'll unlock the full power of Salesforce, driving clean, trustworthy data, frictionless processes, and reporting that brings real clarity and accelerates smarter decisions across the business. You'll be at the heart of our commercial operations, teaming up with Sales, Finance, and Customer Success while collaborating closely with senior leaders. If you thrive in fast-moving environments, love bringing people together, and get energy from building systems that teams depend on every day, this is your opportunity to make a big, global impact. About THE Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world. Key Responsibilities Process & Governance Define and maintain clear sales process rules, opportunity stage criteria, ownership, and reporting policies. Establish governance structures for approvals, audits, and regular process reviews. Collaborate with sales and finance leadership to ensure alignment and adoption. User Training & Adoption Train and support sales teams on CRM best practices. Act as the company's "CRM champion," promoting the importance of process adherence and data accuracy. Pipeline Management & Forecasting Maintain accurate opportunity records, monitor deal stages, and flag stale or blocked opportunities. Conduct regular audits to ensure pipeline integrity and reporting accuracy. Reporting & Analytics Create dashboards and reports to provide visibility on pipeline health, deal velocity, forecasting, and data quality. Inform leadership teams with actionable insights derived from CRM data. Deal Desk & Contract Management Design and manage the Deal Desk process, ensuring deals progress efficiently from request to execution and renewal. Ensure contracts, pricing, and terms comply with company guidelines and financial objectives. Identify bottlenecks and optimize the sales cycle. CRM System Maintenance Audit and monitor data quality, including accounts, contacts, opportunities, and hierarchy structures. Work with IT and commercial teams to configure Salesforce effectively, including fields, validation rules, workflows, and automation. Manage account duplication, hierarchy alignment, and naming conventions. Collaboration & Automation Work across sales, BI, finance, marketing, operations, and IT teams to implement best-in-class processes. Introduce automation and integration solutions to streamline workflows and reduce manual effort. Who We're Looking For Already in a Sales Operations Manager role, looking to make their mark in a greenfield Has an understanding of sales teams, how they work, and enjoys working with them to achieve best in class processes, reporting and data hygiene. Understands Salesforce and played a management role in its operation A familiarity with Tableau (or other BI tools) which have been integrated into a CRM would be advantageous Demonstrate the ability to develop new processes and practice from scratch You will be able to show strong written and verbal skills You will understand the sales funnel from lead creation to closure, including lead qualification Experience in project management is essential to this newly created position You will show a strategic vision for the future You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Regional Manager - MENA HYBRID / LOCATION (1 - 2 days/week in the office) SALARY: £30,000-£35,000 (dependent on experience) Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world. The Team THE's commercial team partners with universities, ministries, and sector organisations around the world to understand their priorities-from global reputation to international recruitment, research development to institutional strategy. With colleagues based across the UK, Middle East, Africa, Asia Pacific, Europe and the Americas, you will join a collaborative global team supporting hundreds of institutions. Role Overview The Regional Manager - MENA will be based in London and responsible for growing and retaining THE's university partnerships across the MENA region. The remit includes building relationships, driving renewals and generating new business across a portfolio of commercial products, including: Marketing and advertising solutions for universities Sponsorship opportunities at THE's global and regional event series Hiring solutions and subscriptions via THE's academic recruitment platform THE Campus+ subscriptions Digital institutional subscriptions to THE's news and journalism Marketing and advertising solutions for business schools through THE and Poets&Quants media platforms The role requires proactive engagement with university partners, understanding their objectives and connecting them with solutions that support their strategic goals. Key Responsibilities Commercial Growth & Revenue Delivery Drive renewal processes and secure upgrades within existing university accounts. Identify and convert new business opportunities across the aforementioned commercial product lines. Conduct market research and use regional knowledge to inform commercial strategies. Client Relationship Management Build and nurture strong relationships with stakeholders across the higher education sector. Ensure clients fully understand and utilise the solutions available to them, improving engagement and renewal outcomes. Translate client needs into tailored, multi-product proposals that deliver measurable value. Sales Operations & Cross-Team Collaboration Lead regular meetings with prospects and existing partners, both virtually and in-person. Attend key industry and THE events to support relationship building and drive sales opportunities. Work in partnership with the Middle East & Africa team's Regional Directors, customer success, marketing function, and subscriptions account management team to create integrated solutions for clients. You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Dec 16, 2025
Full time
Regional Manager - MENA HYBRID / LOCATION (1 - 2 days/week in the office) SALARY: £30,000-£35,000 (dependent on experience) Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world. The Team THE's commercial team partners with universities, ministries, and sector organisations around the world to understand their priorities-from global reputation to international recruitment, research development to institutional strategy. With colleagues based across the UK, Middle East, Africa, Asia Pacific, Europe and the Americas, you will join a collaborative global team supporting hundreds of institutions. Role Overview The Regional Manager - MENA will be based in London and responsible for growing and retaining THE's university partnerships across the MENA region. The remit includes building relationships, driving renewals and generating new business across a portfolio of commercial products, including: Marketing and advertising solutions for universities Sponsorship opportunities at THE's global and regional event series Hiring solutions and subscriptions via THE's academic recruitment platform THE Campus+ subscriptions Digital institutional subscriptions to THE's news and journalism Marketing and advertising solutions for business schools through THE and Poets&Quants media platforms The role requires proactive engagement with university partners, understanding their objectives and connecting them with solutions that support their strategic goals. Key Responsibilities Commercial Growth & Revenue Delivery Drive renewal processes and secure upgrades within existing university accounts. Identify and convert new business opportunities across the aforementioned commercial product lines. Conduct market research and use regional knowledge to inform commercial strategies. Client Relationship Management Build and nurture strong relationships with stakeholders across the higher education sector. Ensure clients fully understand and utilise the solutions available to them, improving engagement and renewal outcomes. Translate client needs into tailored, multi-product proposals that deliver measurable value. Sales Operations & Cross-Team Collaboration Lead regular meetings with prospects and existing partners, both virtually and in-person. Attend key industry and THE events to support relationship building and drive sales opportunities. Work in partnership with the Middle East & Africa team's Regional Directors, customer success, marketing function, and subscriptions account management team to create integrated solutions for clients. You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Events Senior Marketing Manager Hybrid - 2 days per week in our Holborn office Salary up to £50,000 DOE Empowering higher education by combining data and expertise within a global platform, Times Higher Education (THE) helps universities deliver transformative impact for people, places and the planet. We connect the world's higher education community, facilitate the flow of ideas and talent, and support academics and students to fulfil their potential. THE's global events provide unrivalled thought leadership that gets under the skin of the big issues in higher education today. Chaired by our expert staff and journalists, our wide-ranging series of agenda-setting events brings together global thought leaders and influencers from across academia, government and industry to debate, discuss and drive forward the future of higher education governance, innovation and research. About the Role We're looking for a confident marketer to manage the marketing strategy and delivery for a vertical within our events portfolio. You'll play a key role in planning and executing campaigns, leading a small team, and ensuring events hit their targets. This is a hands on role requiring strong event marketing experience, excellent project management skills, and the ability to balance strategy with delivery. You will be part of the Government and Digital team. THE's events in the digital space bring together pre eminent global thought leaders across higher education, research, industry and government to share best practice in digital transformation, technology policy and adoption and use of AI. These events aim to create discussions that will foster innovation and collaboration to advance and improve the use of today's technologies in education. Our government events are the meeting place for ministers of education across the globe, focusing on the most pressing policy challenges and developing solutions that support global education from early years to further education. Key Responsibilities Manage and lead the marketing strategy and day to day delivery for your events, meeting KPIs. Develop audience led plans with strong, benefit focused messaging. Manage and coach marketing managers and executives. Build strong relationships with stakeholders, sponsors, and partners. Identify and manage outreach to event partnerships to extend campaign reach. Develop, create, and manage all campaign assets (emails, social, video, commercial materials). Write and proof marketing copy across web, email, and print; liaise with designers and sub editors. Manage audience data, segmentation, and targeting. Deliver lead generation campaigns to support corporate and academic sponsorship sales efforts, ensuring alignment with commercial objectives. Report on campaign performance and make recommendations. Travel to events to support onsite delivery, including registration desk, social output and video/interview support. Support wider marketing team initiatives and cross functional collaboration. You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Dec 16, 2025
Full time
Events Senior Marketing Manager Hybrid - 2 days per week in our Holborn office Salary up to £50,000 DOE Empowering higher education by combining data and expertise within a global platform, Times Higher Education (THE) helps universities deliver transformative impact for people, places and the planet. We connect the world's higher education community, facilitate the flow of ideas and talent, and support academics and students to fulfil their potential. THE's global events provide unrivalled thought leadership that gets under the skin of the big issues in higher education today. Chaired by our expert staff and journalists, our wide-ranging series of agenda-setting events brings together global thought leaders and influencers from across academia, government and industry to debate, discuss and drive forward the future of higher education governance, innovation and research. About the Role We're looking for a confident marketer to manage the marketing strategy and delivery for a vertical within our events portfolio. You'll play a key role in planning and executing campaigns, leading a small team, and ensuring events hit their targets. This is a hands on role requiring strong event marketing experience, excellent project management skills, and the ability to balance strategy with delivery. You will be part of the Government and Digital team. THE's events in the digital space bring together pre eminent global thought leaders across higher education, research, industry and government to share best practice in digital transformation, technology policy and adoption and use of AI. These events aim to create discussions that will foster innovation and collaboration to advance and improve the use of today's technologies in education. Our government events are the meeting place for ministers of education across the globe, focusing on the most pressing policy challenges and developing solutions that support global education from early years to further education. Key Responsibilities Manage and lead the marketing strategy and day to day delivery for your events, meeting KPIs. Develop audience led plans with strong, benefit focused messaging. Manage and coach marketing managers and executives. Build strong relationships with stakeholders, sponsors, and partners. Identify and manage outreach to event partnerships to extend campaign reach. Develop, create, and manage all campaign assets (emails, social, video, commercial materials). Write and proof marketing copy across web, email, and print; liaise with designers and sub editors. Manage audience data, segmentation, and targeting. Deliver lead generation campaigns to support corporate and academic sponsorship sales efforts, ensuring alignment with commercial objectives. Report on campaign performance and make recommendations. Travel to events to support onsite delivery, including registration desk, social output and video/interview support. Support wider marketing team initiatives and cross functional collaboration. You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Director, UK and Europe Hybrid (2 days perweek in our Holborn office) Salary £75k -£85k DOE The Director, UK and Europe, will lead consultancy activity and business development across the UK and European markets, driving growth, strategic alignment, and client engagement across THE's combined product portfolios. The role will have responsibility for developing and implementing a regional strategy that strengthen THE's market position, deliver outstanding client value, and contribute to the overall success of the Data and Analytics division. This position combines commercial leadership, client engagement, team management, and product development responsibilities, with a particular focus on integrating data-led insight into consultancy delivery. Roles and Responsibilities Act as the Consultancy Lead Director for the UK and Europe, providing strategic direction and oversight across the region. Lead UK-focused business development, including building the profile and visibility of the combined THE product portfolio. Provide expert consultancy support to university clients on and portfolio growth strategy based on advanced analytical modelling and knowledge of the UK higher education market. Provide line management of UK consultancy team members based in London, Leeds and Bristol offices. Support the UK Commercial Team to grow the UK-focused proposition, dedicating approximately 50% of time to business development activities, proposal writing, and pre-sales client support. Manage the UK and Europe sales pipeline, identifying gaps and developing strategies to strengthen future opportunities. Oversee UK and Europe marketing strategies and the development of product collateral to support client engagement and brand positioning. Maintain an up-to-date understanding of the UK higher education competitive landscape and position THE's value proposition effectively within it. Lead and contribute to project delivery, including international projects (outside of the UK market where necessary). Person Specification Essential Experience in business development and client relationship management within the higher education or consultancy sector. Strong understanding of the UK, and European, higher education markets and competitive landscape. Proven ability to manage and develop multidisciplinary teams, ideally across multiple locations. Commercial acumen and experience managing sales pipelines, marketing initiatives, and client acquisition strategies. Experience in data-led consultancy or managing a data-focused functionli> Ability and willingness to travel regularly to Leeds and Bristol for team meetings and across the UK and Europe for client visits. Demonstrable experience in project leadership, including managing high-value, international consultancy projects. Excellent communication, stakeholder management, and presentation skills. Experience and aptitude for people management Desirable Experience working with or within UK higher education institutions. Familiarity with portfolio review and data-led programme insight Experience leading cross-functional product development initiatives. Strong analytical and problem-solving skills, with the ability to translate data insights into actionable strategies. Track record of innovation in consultancy or data-informed product design. Experience of leading consultative sales and business development conversations with senior university decision-makers You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
Dec 16, 2025
Full time
Director, UK and Europe Hybrid (2 days perweek in our Holborn office) Salary £75k -£85k DOE The Director, UK and Europe, will lead consultancy activity and business development across the UK and European markets, driving growth, strategic alignment, and client engagement across THE's combined product portfolios. The role will have responsibility for developing and implementing a regional strategy that strengthen THE's market position, deliver outstanding client value, and contribute to the overall success of the Data and Analytics division. This position combines commercial leadership, client engagement, team management, and product development responsibilities, with a particular focus on integrating data-led insight into consultancy delivery. Roles and Responsibilities Act as the Consultancy Lead Director for the UK and Europe, providing strategic direction and oversight across the region. Lead UK-focused business development, including building the profile and visibility of the combined THE product portfolio. Provide expert consultancy support to university clients on and portfolio growth strategy based on advanced analytical modelling and knowledge of the UK higher education market. Provide line management of UK consultancy team members based in London, Leeds and Bristol offices. Support the UK Commercial Team to grow the UK-focused proposition, dedicating approximately 50% of time to business development activities, proposal writing, and pre-sales client support. Manage the UK and Europe sales pipeline, identifying gaps and developing strategies to strengthen future opportunities. Oversee UK and Europe marketing strategies and the development of product collateral to support client engagement and brand positioning. Maintain an up-to-date understanding of the UK higher education competitive landscape and position THE's value proposition effectively within it. Lead and contribute to project delivery, including international projects (outside of the UK market where necessary). Person Specification Essential Experience in business development and client relationship management within the higher education or consultancy sector. Strong understanding of the UK, and European, higher education markets and competitive landscape. Proven ability to manage and develop multidisciplinary teams, ideally across multiple locations. Commercial acumen and experience managing sales pipelines, marketing initiatives, and client acquisition strategies. Experience in data-led consultancy or managing a data-focused functionli> Ability and willingness to travel regularly to Leeds and Bristol for team meetings and across the UK and Europe for client visits. Demonstrable experience in project leadership, including managing high-value, international consultancy projects. Excellent communication, stakeholder management, and presentation skills. Experience and aptitude for people management Desirable Experience working with or within UK higher education institutions. Familiarity with portfolio review and data-led programme insight Experience leading cross-functional product development initiatives. Strong analytical and problem-solving skills, with the ability to translate data insights into actionable strategies. Track record of innovation in consultancy or data-informed product design. Experience of leading consultative sales and business development conversations with senior university decision-makers You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.
A leading educational consultancy based in London is seeking a Director for UK and Europe to oversee consultancy activity and drive business development. The role involves managing a multidisciplinary team, formulating regional strategies, and enhancing client engagement through data-led insights. Applicants should have strong experience in the higher education sector, excellent communication skills, and a proven ability to manage sales pipelines. The position is hybrid with 2 days per week in the Holborn office.
Dec 16, 2025
Full time
A leading educational consultancy based in London is seeking a Director for UK and Europe to oversee consultancy activity and drive business development. The role involves managing a multidisciplinary team, formulating regional strategies, and enhancing client engagement through data-led insights. Applicants should have strong experience in the higher education sector, excellent communication skills, and a proven ability to manage sales pipelines. The position is hybrid with 2 days per week in the Holborn office.