Countrywide HQ

Job Description Are you ready to kick-start a rewarding career in residential surveying? Join the Countrywide Surveying Services Training Academy now recruiting for its next intake onto our highly successful AssocRICS Training Programme . This structured programme blends hands on mentoring with virtual classroom based learning, giving you the practical skills, professional knowledge, and confidence to thrive as a qualified Residential Surveyor. If you're passionate about property and eager to develop a long-term surveying career, you could be a great fit. You'll qualify if you meet ONE of the following: 1 year relevant experience + RICS-accredited bachelor's degree 2 years relevant experience + RICS-accredited higher/advanced/foundation qualification 4 years relevant experience (no qualification required), such as: Estate agency Domestic energy assessment Property management We also welcome candidates who have completed the SAVA Diploma in Residential Surveying & Valuation . As a Trainee Surveyor, you'll learn directly from experienced professionals while building your technical expertise. Your role will include: Shadowing mentors during property inspections, surveys, and valuations Attending structured classroom and workshop sessions Learning how to interpret data, analyse property details, and produce accurate professional reports Developing skills in industry-leading surveying tools and software Why join us? Your benefits We're committed to supporting your journey from trainee to qualified surveyor. You'll enjoy: Competitive salary package with monthly car allowance Company pension scheme & Salary sacrifice scheme giving you access to a personally financed ULEV (once qualified) Perks at Work - discounts on travel, tech, entertainment, and more Exclusive discounts on estate agency, mortgages, conveyancing, and surveying services Access to the TELUS 24/7 Employee Assistance Programme for wellbeing support Countrywide Surveying Services part of Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00561

Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Sittingbourne. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Benefits: Aviva Digicare + workplace / Cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00861

Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Plympton. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £25,000, additional £1,000 once qualified Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Benefits: Aviva Digicare + workplace / Cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CC00851

Job Description We are looking for an enthusiastic and highly motivated Customer Service Specialist (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Great Shelford . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as a Property Manager? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and staff Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Skills and Experience required to be successful as a Property Manager Strong customer service skills and confident communicator Good team player Ability to stay calm under pressure Excellent negotiation and influencing skills Excellent planning and organisational skills Good analytical ability Benefits Aviva Digicare + workplace / Car leasing and cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme Salary: £24,670 Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00852

Job Description We are looking to recruit an experienced VRS registered RICS Surveyor to cover the South West London postcode area to help us shape the future of the residential surveying industry. As one of the UK s largest and most trusted suppliers of residential surveys and valuations, we pride ourselves on being able to afford our Surveyors a long, successful career as a Residential Valuation Surveyor. What can we offer a Surveyor? This is an exciting opportunity to continue your career in surveying and contribute to the success of our organisation. You will participate in face to face induction where you meet trainers, stakeholders and other surveyors. You will receive comprehensive training designed to equip you with the knowledge and skills required for a successful career in surveying with access to state of the art IT systems to enable you to fulfil your role. Qualifying Criteria for a Surveyor Assoc RICS, MRICS or FRICS Registered Valuer with RICS or eligible Post-qualification experience in buy-to-let, leasehold and HMO is preferred but not essential Key Responsibilities of a Surveyor Undertaking lender and private valuation work and L2 surveys Detailed knowledge of building construction and pathology Strong risk awareness of a regulatory environment Benefits of being a Surveyor Competitive remuneration package Monthly car allowance Company pension scheme Salary sacrifice ULEV scheme (electric / ultra-low emission vehicles) Regular CPD and funded training opportunities Discounts on estate agency, mortgage, conveyancing and surveying services Perks at Work platform - savings on travel, electronics and more Telus Employee Assistance Program- 24/7 confidential support Countrywide Surveying Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00518

Job Description We are looking to recruit an experienced VRS registered RICS Surveyor in Cheltenham to help us shape the future of the residential surveying industry. As one of the UK s largest and most trusted suppliers of residential surveys and valuations, we pride ourselves on being able to afford our Surveyors a long, successful career as a Residential Valuation Surveyor. What can we offer a Surveyor? This is an exciting opportunity to continue your career in surveying and contribute to the success of our organisation. You will participate in face to face induction where you meet trainers, stakeholders and other surveyors. You will receive comprehensive training designed to equip you with the knowledge and skills required for a successful career in surveying with access to state of the art IT systems to enable you to fulfil your role. Qualifying Criteria for a Surveyor Assoc RICS, MRICS or FRICS Registered Valuer with RICS or eligible Post-qualification experience in buy-to-let, leasehold and HMO is preferred but not essential Key Responsibilities of a Surveyor Undertaking lender and private valuation work and L2 surveys Detailed knowledge of building construction and pathology Strong risk awareness of a regulatory environment Benefits of being a Surveyor Regular CPD and options for additional training/exposure to different work types We offer a competitive remuneration package including a monthly car allowance and access to the company pension scheme. Access to the Salary sacrifice scheme, which provides a personally financed ULEV (ultra low emission vehicle) in exchange for a reduction in your salary. Perks at Work - Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Countrywide Surveying Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00436

Job Description We are looking to recruit an experienced VRS registered RICS Surveyor in Telford to help us shape the future of the residential surveying industry. As one of the UK s largest and most trusted suppliers of residential surveys and valuations, we pride ourselves on being able to afford our Surveyors a long, successful career as a Residential Valuation Surveyor. What can we offer a Surveyor? This is an exciting opportunity to continue your career in surveying and contribute to the success of our organisation. You will participate in face to face induction where you meet trainers, stakeholders and other surveyors. You will receive comprehensive training designed to equip you with the knowledge and skills required for a successful career in surveying with access to state of the art IT systems to enable you to fulfil your role. Qualifying Criteria for a Surveyor Assoc RICS, MRICS or FRICS Registered Valuer with RICS or eligible Post-qualification experience in buy-to-let, leasehold and HMO is preferred but not essential Key Responsibilities of a Surveyor Undertaking lender and private valuation work and L2 surveys Detailed knowledge of building construction and pathology Strong risk awareness of a regulatory environment Benefits of being a Surveyor Regular CPD and options for additional training/exposure to different work types We offer a competitive remuneration package including a monthly car allowance and access to the company pension scheme. Access to the Salary sacrifice scheme, which provides a personally financed ULEV (ultra low emission vehicle) in exchange for a reduction in your salary. Perks at Work - Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Countrywide Surveying Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. S&C00410

Job Description We are recruiting for an Accounts Receivable Assistant to join our Surveying Services Finance team based in Chelmsford. You will assist in tracking income and ensuring payments are received from our clients and accurately recorded. Key Tasks and Responsibilities: Assist with the AR team's day to day operations, including all aspects of the sales ledger, billing, the collection and allocation of receipts, and maintenance of the ledger. Regularly monitor the various mailboxes and respond to queries in a timely manner whilst ensuring all enquiries from internal and external stakeholders are handled efficiently and professionally. Preparation of client reconciliations. Ensure month end processes are completed within the deadlines. Provide accurate reporting to management such as aged debt reports. General housekeeping of the aged debtor's ensuring queries are resolved in a timely manner. Key client management, including direct contact with large Lender clients. Maintain operational process notes, ensuring that they are fit for purpose. Adhoc queries as required. Position Requirements: The successful candidate will have proven experience within an Accounts team. You will be organised, work to tight deadlines, and have the ability to work on your own initiative. Excellent communication skills (written and verbal). You will have attention to detail and accuracy Good knowledge of Microsoft Office suite, particularly Excel Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of , race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you're excited about this opportunity but don't meet every requirement, we still encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group. CF00914