Watkin Jones Group
We re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You ll provide comprehensive 1st and 2nd line support, including troubleshooting technical issues, installing hardware and software, managing system administration, and delivering user training. Being based in our London office, you will also be point of contact to provide IT support to the London office. Key Responsibilities: Act as the first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. Collaborate with technical teams to resolve issues efficiently. Manage warranty and support cases with third-party vendors. Maintain mobile phone assets and liaise with external providers. About You: Level 3 qualification (A-Level, NVQ) or equivalent experience in a relevant field. Committed to continuous professional development, with evidence of training or learning activities. Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. Ability to prioritize and resolve issues efficiently, ensuring excellent service delivery. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a history dating back to 1791. With over 54,000 homes developed and in-build across 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company deeply rooted in history yet focused on the future creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. What We Offer: Work-Life Balance: 25 days annual leave (increasing with tenure), agile working, discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance. Benefits: Exclusive shopping discounts, contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
We re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You ll provide comprehensive 1st and 2nd line support, including troubleshooting technical issues, installing hardware and software, managing system administration, and delivering user training. Being based in our London office, you will also be point of contact to provide IT support to the London office. Key Responsibilities: Act as the first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. Collaborate with technical teams to resolve issues efficiently. Manage warranty and support cases with third-party vendors. Maintain mobile phone assets and liaise with external providers. About You: Level 3 qualification (A-Level, NVQ) or equivalent experience in a relevant field. Committed to continuous professional development, with evidence of training or learning activities. Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. Ability to prioritize and resolve issues efficiently, ensuring excellent service delivery. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a history dating back to 1791. With over 54,000 homes developed and in-build across 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company deeply rooted in history yet focused on the future creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. What We Offer: Work-Life Balance: 25 days annual leave (increasing with tenure), agile working, discounted gym memberships. Wellbeing: Access to Your Wellbeing programme & OpenUp a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, life insurance. Benefits: Exclusive shopping discounts, contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Watkin Jones Group
Watkin Jones are looking to appoint a Project Manager for the The Àrd, a 784-bed purpose-built student accommodation (PBSA) led, mixed-use development that will see the regeneration of Portcullis House, a brownfield site at Charing Cross. The Group has extensive experience of working in Glasgow, completing nine managed student accommodation developments since 2011, approaching 4,000 student homes. Set to be the tallest residential building in Scotland, at 36 storeys, providing views of the surrounding cityscape, construction will involve partial retention of the old HMRC building on India Street. Upon completion, the scheme will create ensuite rooms and studios, helping to meet the increasing rental housing demands of Glasgow s universities. As Project Manager, you will act as the primary point of contact for the client and support with responsibility for the successful delivery of the project. You will coordinate site works and subcontractors, manage risk and reporting structures, and support the Construction Director in programme development and design coordination. You ll ensure the highest standards of health and safety, quality, and compliance are maintained throughout the build, while fostering strong relationships with stakeholders including architects, engineers, and regulatory bodies. About you: The ideal candidate will hold an NVQ Level 4, HND, or Degree in a construction, development, or project management-related subject. A CSCS card and SMSTS qualification are essential, while additional certifications such as health and safety training or a First Aid certificate are also advantageous. Candidates should demonstrate strong knowledge of the build sequence, best practices in construction project management, and current trends within the sector. Familiarity with contract law is advantageous. Proficiency in Microsoft Office applications and programming software is essential, supporting effective communication, planning, and project delivery. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
Watkin Jones are looking to appoint a Project Manager for the The Àrd, a 784-bed purpose-built student accommodation (PBSA) led, mixed-use development that will see the regeneration of Portcullis House, a brownfield site at Charing Cross. The Group has extensive experience of working in Glasgow, completing nine managed student accommodation developments since 2011, approaching 4,000 student homes. Set to be the tallest residential building in Scotland, at 36 storeys, providing views of the surrounding cityscape, construction will involve partial retention of the old HMRC building on India Street. Upon completion, the scheme will create ensuite rooms and studios, helping to meet the increasing rental housing demands of Glasgow s universities. As Project Manager, you will act as the primary point of contact for the client and support with responsibility for the successful delivery of the project. You will coordinate site works and subcontractors, manage risk and reporting structures, and support the Construction Director in programme development and design coordination. You ll ensure the highest standards of health and safety, quality, and compliance are maintained throughout the build, while fostering strong relationships with stakeholders including architects, engineers, and regulatory bodies. About you: The ideal candidate will hold an NVQ Level 4, HND, or Degree in a construction, development, or project management-related subject. A CSCS card and SMSTS qualification are essential, while additional certifications such as health and safety training or a First Aid certificate are also advantageous. Candidates should demonstrate strong knowledge of the build sequence, best practices in construction project management, and current trends within the sector. Familiarity with contract law is advantageous. Proficiency in Microsoft Office applications and programming software is essential, supporting effective communication, planning, and project delivery. At Watkin Jones, we believe in investing in our people. Here s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that s not only deeply rooted in history but also firmly focused on the future. We re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job it s a chance to grow your career in a fast-paced, innovative environment. If you re ready to make a significant impact and advance your career with a market leader, we d love to hear from you!
