Trinity Resource Solutions

Our client, a specialist electrical engineering consultancy and delivery team providing excellence acrosss regulated industries supporting critical infrastructure projects through expert engineering, project management, and design services. are lookimg for an Administration assistant. Providing proactive and highly organised Administration support a close-knit team of expert engineers, project managers, and designers. This is a varied, hands-on role suited to someone with a can-do attitude , strong Microsoft Office skills , and a willingness to take ownership of office administration and contract support activities. Working from their Lowestoft office, you will play a key role in keeping projects, documentation, and day-to-day operations running smoothly, with a particular focus on supporting the Contracts Manager under the supervision of the Office Manager. Administrative & Office Support include: Provide comprehensive administrative support to the engineering and project delivery team Manage incoming calls, emails, post, and general office correspondence Maintain well-organised electronic and hard-copy filing systems Assist with document control, version management, and record keeping Support day-to-day office operations in a small team environment Contracts & Project Support include: Assist with preparation, formatting, and issuing of contracts, reports, and project documentation Track and organise contract-related correspondence and records Support project administration including meeting notes, action logs, and document registers Help coordinate project timelines, deadlines, and key deliverables Microsoft Office & Documentation: Produce and format documents using MS Word, Excel, Outlook, and PowerPoint Maintain spreadsheets for tracking projects, costs, and documentation Assist with data entry, reporting, and basic analysis as required Coordination & Organisation Arrange meetings, prepare agendas, and coordinate diaries Support internal and external communications with clients and suppliers Assist with ordering office supplies and liaising with service providers Skills & Experience Essential: Strong working knowledge of the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Proven administrative experience, ideally in a technical, engineering, or project-based environment Excellent organisational and time-management skills High attention to detail and accuracy Confident communicator with a professional and approachable manner A proactive, flexible, and hands-on approach to work Desirable: Experience supporting contracts, engineering, or construction projects Familiarity with document control processes Experience working in small office or team-based environments Exposure to water, utilities, electrical engineering, or DSEAR-related industries Personal Attributes: Positive, can-do attitude with a willingness to learn Reliable, adaptable, and comfortable taking initiative Team-oriented, yet capable of working independently Calm and effective under pressure and changing priorities What they Offer: A supportive and friendly working environment The opportunity to work closely with experienced engineers and project professionals Varied and meaningful work supporting critical infrastructure projects Long-term role within a stable and respected specialist business If you are an organised and motivated administrator looking to play a key role in a specialist engineering team, we would love to hear from you.

Sales Support Coordinator Export Documentation Specialist (3 days per week onsite) Hybrid Working B2B Solutions Are you an organised, proactive professional with a passion for international trade and excellent customer support? We re looking for a Sales Support Coordinator to join a dynamic B2B team that delivers high-quality solutions across the UK and Europe. This is a key role supporting sales operations with a particular focus on UK and European export law, regulations and documentation ensuring seamless delivery of orders from order entry through export compliance to shipment. What You ll Be Doing As a Sales Support Coordinator , you ll play a crucial part in the end-to-end commercial process, ensuring customer orders are executed efficiently and compliantly: Sales Support & Coordination Provide proactive support to the sales team and international clients from order receipt to completion. Manage customer enquiries via email and telephone with professionalism and urgency. Work closely with internal teams sales, logistics, finance and warehouse to ensure timely order fulfilment. Export Documentation & Compliance Prepare, review and manage all export documentation in line with UK and EU regulations (commercial invoices, packing lists, certificates of origin, export declarations). Ensure compliance with current UK & European export laws and documentation standards. Work with freight forwarders, customs brokers and logistics partners to support export processes. Stay up-to-date with changes in trade legislation, advising internal stakeholders accordingly. Order Processing & Systems Accurately input and manage customer orders in the CRM/ERP system (experience with MS Dynamics is highly valuable). Maintain accurate records of export compliance and documentation in line with audit and regulatory requirements. Monitor and report order status to internal teams and customers. Who We re Looking For An ideal candidate will have: Strong experience in sales support and export documentation within a B2B environment Knowledge of UK & European export law and documentation requirements Experience with MS Dynamics or similar CRM/ERP systems Excellent communication and organisational skills A proactive, detail-oriented approach with an ability to manage multiple priorities Comfortable working 3 days per week from the London office Bonus / Nice to Have Previous experience in furniture, interior solutions, manufacturing, or project-based B2B sectors Familiarity with international logistics, customs processes and freight coordination Why This Role Is Exciting Be at the heart of a respected furniture solutions business shaping workspaces and learning environments across the UK and Europe. (url removed) Use your export law knowledge to make a real impact on customer satisfaction and operational excellence. A hybrid work model with flexibility and a supportive sales team environment. Opportunity to grow in a role that bridges sales, compliance and international operations. If you thrive in a fast-paced commercial environment and enjoy being a key part of cross-functional coordination especially where export compliance meets customer service excellence we d love to hear from you.

Sales Support Specialist Are you passionate about delivering outstanding B2B customer service and keeping complex order processes running like clockwork? Do you thrive at the center of sales, logistics, and operations making things happen for customers every day? We re looking for a Sales Support Specialist to become the trusted first point of contact for our client's B2B customers, primarily furniture dealers across Europe. This is a pivotal role where your attention to detail, problem-solving mindset, and customer-first approach will directly shape the customer experience. The Role As a Sales Support Specialist, you ll own the end-to-end order journey from initial order processing through to delivery and aftersales support. You ll work closely with Sales, Operations, and Logistics to ensure orders are accurate, deliveries are smooth, and any issues are resolved quickly and professionally. Order Management Process customer orders accurately and on time Monitor service failures, identify root causes, and suggest improvements Support sales targets by maintaining high service levels Place orders with supply chain partners when required Keep customer portals accurate and up to date Customer Support Handle daily enquiries and complaints via phone and email Acknowledge and confirm orders clearly and promptly Proactively advise customers of shortages, delays, and revised availability Log, track, and resolve all customer queries efficiently Stock & Delivery Coordination Liaise with Operations to gather stock data and share insights internally and externally Support stock allocation and delivery planning with logistics partners Ensure realistic lead times to meet deadlines and control costs Administration & Reporting Maintain customer accounts and master data Prepare reports on complaints and service performance Support the Team Leader or Manager with administrative tasks Performance & Collaboration Maintain an exceptional customer service level Share weekly service updates with internal teams and customers Communicate daily with customers on service-related matters Collaborate cross-functionally and contribute to projects and performance reviews What We re Looking For 5+ years experience delivering high-quality B2B customer service Strong background in logistics and international shipping , including post-Brexit documentation and customs processes Degree-level education or equivalent professional experience Solid understanding of order processing and OTC workflows Advanced skills in Microsoft Office and ERP systems Excellent written and verbal communication skills, with a sharp eye for detail and a proactive, solutions-focused approach

PA / Senior Administrator Superstar Wanted 6-Month Fixed Term Contract (with serious potential to go permanent) Ever been the person who actually keeps things running while everyone else is in meetings about meetings? Love juggling diaries, travel, projects, and the occasional curveball all without breaking a sweat? I m recruiting on behalf of a high-performing, global software business with a long history of growth, stability, and doing things properly. They re looking for a brilliant PA or Sales Support Administrator to support senior leaders and wider teams during a busy and exciting period. This starts as a 6-month fixed-term contract , but if you re good (and they fully expect you to be), they ll want to keep you permanently . What you ll be doing (aka being the calm in the chaos): PA support to senior management diaries, travel, expenses, gatekeeping Organising flights, hotels & taxis via a dedicated travel agency Preparing agendas, collating papers & taking proper minutes Organising on-site & off-site meetings (yes, including catering) Raising purchase orders & tracking invoices Supporting projects document control, SharePoint pages & review meetings Helping coordinate company events Being the go-to liaison between teams, offices & customers Pitching in with reception cover and supporting the wider admin team when needed No two days the same and that s exactly the point. What they re looking for: Previous PA / Admin experience (international environment is a big plus) Comfortable supporting multiple managers Strong organisation, planning & prioritisation skills Confident communicator written & verbal Excellent MS Office skills (Word, Excel, Outlook, PowerPoint) SharePoint experience = bonus points Proactive, forward-thinking, and able to react fast when things change Happy multitasking without losing attention to detail Why this role? Work with a respected, long-established tech business Friendly, collaborative admin team around you Exposure to senior leadership & projects 6-month FTC with a genuine route to permanent employment A role where you re truly valued, not just supporting If you re an experienced PA or Sales Support Administrator who likes being at the heart of the action this is one worth jumping on . Apply now to find out more.

Location: Marlow (Hybrid) Salary: £32,000 £35,000 (DOE) A leading consumer goods business is seeking a highly analytical and motivated Demand Planner / Supply Planner to join its UK Operations team. This is a junior-level opportunity ideal for someone with strong data skills who wants to develop within forecasting, planning, and supply chain analytics. The Role Analyse sales forecasts, highlight risks and anomalies Cleanse historical data to improve forecasting accuracy Maintain product lifecycle data (phase in/phase out) Update forecasts and support monthly demand reviews Monitor overselling/underselling SKUs weekly Produce regular reporting on forecast accuracy Provide ad-hoc analytical support to the planning team What We re Looking For Strong analytical thinker with excellent attention to detail Experience in Demand or Supply Planning desirable, not essential Comfortable working in a fast-paced environment Intermediate Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, IF, SUMIFS) SAP experience is highly advantageous Confident communicator across all levels If you re driven, enthusiastic, and ready to grow within a planning function, we d love to hear from you. Apply now to be considered.

Learning & Development Specialist with a UK Engineering Leader Are you passionate about developing technical talent and helping engineers reach their full potential? This is your opportunity to join a leading UK engineering organisation working at the cutting edge of aerospace, aviation and defence. In this role, you ll play a vital part in shaping skills that directly support safety, performance and world-class manufacturing standards. We re looking for a Learning & Development Specialist who thrives in a hands-on manufacturing environment and enjoys delivering practical, meaningful training. You ll work closely with engineering teams across the factory floor, supporting everything from precision machining and assembly to inspection and testing. Designing and delivering engaging technical training across manufacturing teams Creating clear development pathways that support progression and capability growth Building practical training materials, exercises and assessments Assessing competence and supporting skills certification Managing accurate training records within internal systems and LMS platforms Partnering with leaders to identify critical skills and training needs Driving quality, KPIs and continuous improvement across all training activity What We re Looking For Experience training, coaching or developing people in an engineering environment Strong communication and presentation skills with the ability to build trust on the shop floor Good understanding of manufacturing processes (aerospace, defence, automotive or similar) Ability to read and interpret engineering drawings Confident using MS Office and SharePoint Experience with LMS platforms or digital learning content Background in aerospace, defence, MRO or precision engineering Knowledge of quality or inspection processes Qualifications Level 4 (HNC) or higher in Mechanical or Electrical Engineering (or equivalent) Train-the-Trainer qualification (desirable) BPSS clearance eligibility required This is a chance to make a real difference developing people, improving capability and influencing how training evolves within a world-class aerospace manufacturing environment.