About The Role CUSTOMER SERVICES - IT'S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our Customer Service team for you. It's not about what you know. It's who you are. As a Hire Controller you'll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better. In the role of Hire Controller you'll be responsible for delivering a best-in class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service. This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands on, highly operational, service focused business. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. Proven experience in a Customer Service role or admin roles Able to work as part of a team, supporting colleagues Flexible and self motivated, you'll take the initiative and be keen to embrace new training opportunities Great communication skills - both verbal and written Effective administration, planning and organisation skills with strong attention to detail and accuracy A flexible and adaptable approach, you'll enjoy a varied work day in a fast paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. About Us Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
Mar 24, 2026
Full time
About The Role CUSTOMER SERVICES - IT'S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our Customer Service team for you. It's not about what you know. It's who you are. As a Hire Controller you'll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better. In the role of Hire Controller you'll be responsible for delivering a best-in class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service. This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands on, highly operational, service focused business. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. Proven experience in a Customer Service role or admin roles Able to work as part of a team, supporting colleagues Flexible and self motivated, you'll take the initiative and be keen to embrace new training opportunities Great communication skills - both verbal and written Effective administration, planning and organisation skills with strong attention to detail and accuracy A flexible and adaptable approach, you'll enjoy a varied work day in a fast paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. About Us Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Depot Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for: Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team Creating management reports on a monthly basis, dealing with all aspects of P&L Liaising with the Sales team in order to develop new sales opportunities and grow the business Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines Ensuring there is effective and clear communication to all employees within the Service Centre What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To be considered for the Depot Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill set: Experience in managing people, motivating and developing others to achieve both success individually and as a group Excellent communication and collaboration skills Ability to demonstrate commercial and financial acumen Ability to understand and work with P&L accounts and budgets Computer literate, with a working knowledge of Microsoft Office Good planning and organisation skills Self motivated with the drive to succeed and to high quality standards Good understanding and experience of managing Health and Safety practices at work Full clean driving licence About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.
Feb 28, 2026
Full time
About The Role Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Depot Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for: Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team Creating management reports on a monthly basis, dealing with all aspects of P&L Liaising with the Sales team in order to develop new sales opportunities and grow the business Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines Ensuring there is effective and clear communication to all employees within the Service Centre What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To be considered for the Depot Manager role, we're looking for someone who has previous experience in an similar operations/branch management role and can bring the following skill set: Experience in managing people, motivating and developing others to achieve both success individually and as a group Excellent communication and collaboration skills Ability to demonstrate commercial and financial acumen Ability to understand and work with P&L accounts and budgets Computer literate, with a working knowledge of Microsoft Office Good planning and organisation skills Self motivated with the drive to succeed and to high quality standards Good understanding and experience of managing Health and Safety practices at work Full clean driving licence About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support. Other benefits will depend on your job role and may include company car and private medical insurance.
A prominent equipment rental company is seeking a Depot Manager to oversee operations at a busy Service Centre, driving performance to meet targets and ensuring high customer satisfaction. The role involves motivating employees, managing costs, and creating reports. Ideal candidates will have experience in branch management and the ability to motivate teams effectively. The company offers a competitive rewards package, including holidays, life assurance, and a pension scheme, with an emphasis on personal development and safety.
Feb 28, 2026
Full time
A prominent equipment rental company is seeking a Depot Manager to oversee operations at a busy Service Centre, driving performance to meet targets and ensuring high customer satisfaction. The role involves motivating employees, managing costs, and creating reports. Ideal candidates will have experience in branch management and the ability to motivate teams effectively. The company offers a competitive rewards package, including holidays, life assurance, and a pension scheme, with an emphasis on personal development and safety.
A leading equipment rental provider is seeking a Social Sustainability Reporting Partner to enhance capabilities in social sustainability reporting. The successful candidate will support the measurement, tracking, and reporting of sustainability activities across the organization. This role emphasizes strong analytical and written communication skills, with a focus on producing detailed reports for various stakeholders. The position offers training and career development opportunities, along with a flexible rewards package including generous holidays and employee support initiatives.
Feb 28, 2026
Full time
A leading equipment rental provider is seeking a Social Sustainability Reporting Partner to enhance capabilities in social sustainability reporting. The successful candidate will support the measurement, tracking, and reporting of sustainability activities across the organization. This role emphasizes strong analytical and written communication skills, with a focus on producing detailed reports for various stakeholders. The position offers training and career development opportunities, along with a flexible rewards package including generous holidays and employee support initiatives.
About The Role The Social Sustainability Reporting Partner is a development role within the Social Sustainability team, designed to build capability in measuring, tracking and reporting social sustainability activity across the business. Working closely with the Head of Social Sustainability and Social Sustainability Managers, the role will learn how commitments are shaped, measured, assured and communicated within a large, complex organisation. This will be home based role with occasional travel where needed. Job Responsibilities Support and progressively take ownership of the business approach to measuring, tracking and reporting social sustainability activity. Support the development and maintenance of clear processes for capturing, validating and verifying information recorded locally by teams. Support the assurance that data and evidence are accurate, traceable and audit ready. Produce regular reports for leadership, customers and partners. Support the tracking and monitoring of social sustainability commitments made through contracts, bids and tenders, escalating risks where required. Maintain clear records of commitments, owners, timescales and reporting requirements. Work with teams across the business to ensure commitments are progressed, evidenced and measured. Support the planning and development of social sustainability content for bids and tenders, with increasing responsibility as experience develops. Shape what is included, why it matters and how it is evidenced. Write clear, compelling content grounded in agreed data and insight. Ensure alignment with PPN 002, the UN Sustainable Development Goals, Social Value Portal TOMs and MeasureUp. Ensure content is submission ready, approved by leadership and fit for purpose. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in the role you will bring the following skill set and behaviours: Required Degree level qualification or equivalent experience, ideally in social sciences, sustainability, business, economics or a related field. Strong written communication skills. Strong analytical capability and confidence working with data. High attention to detail and strong organisational skills. Curiosity and willingness to learn in a fast paced environment. Desirable Awareness of public sector procurement or regulated environments. Awareness of PPN 002, the UN Sustainable Development Goals, Social Value Portal TOMs and MeasureUp. Exposure to Community Needs Assessments or place based planning. Exposure to drafting structured written submissions such as reports, bids, tenders or award entries. About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Feb 27, 2026
Full time
About The Role The Social Sustainability Reporting Partner is a development role within the Social Sustainability team, designed to build capability in measuring, tracking and reporting social sustainability activity across the business. Working closely with the Head of Social Sustainability and Social Sustainability Managers, the role will learn how commitments are shaped, measured, assured and communicated within a large, complex organisation. This will be home based role with occasional travel where needed. Job Responsibilities Support and progressively take ownership of the business approach to measuring, tracking and reporting social sustainability activity. Support the development and maintenance of clear processes for capturing, validating and verifying information recorded locally by teams. Support the assurance that data and evidence are accurate, traceable and audit ready. Produce regular reports for leadership, customers and partners. Support the tracking and monitoring of social sustainability commitments made through contracts, bids and tenders, escalating risks where required. Maintain clear records of commitments, owners, timescales and reporting requirements. Work with teams across the business to ensure commitments are progressed, evidenced and measured. Support the planning and development of social sustainability content for bids and tenders, with increasing responsibility as experience develops. Shape what is included, why it matters and how it is evidenced. Write clear, compelling content grounded in agreed data and insight. Ensure alignment with PPN 002, the UN Sustainable Development Goals, Social Value Portal TOMs and MeasureUp. Ensure content is submission ready, approved by leadership and fit for purpose. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in the role you will bring the following skill set and behaviours: Required Degree level qualification or equivalent experience, ideally in social sciences, sustainability, business, economics or a related field. Strong written communication skills. Strong analytical capability and confidence working with data. High attention to detail and strong organisational skills. Curiosity and willingness to learn in a fast paced environment. Desirable Awareness of public sector procurement or regulated environments. Awareness of PPN 002, the UN Sustainable Development Goals, Social Value Portal TOMs and MeasureUp. Exposure to Community Needs Assessments or place based planning. Exposure to drafting structured written submissions such as reports, bids, tenders or award entries. About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.