Matched Group

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification that doesn't want to go down the 'standard' route. The FinTech industry is one of the fastest growing and most lucrative industries in the UK. This is the perfect role for someone that wants to go down the accountancy route but wants more opportunity to speak to customers and clients. You will need to be an exceptional individual who has a passion to use your accounts and financial reporting knowledge, who is passionate about software and wants to develop your skills to deliver first class telephone and email support to customers. The company will also support you in continuing your studies and development if this is something you want to do. You'll will receive training and on-boarding to make you an expert in the role and software to allow you to deliver the best customer experience. Responsibilities - Accountants Assistant - Customer Support Answer customer support telephone calls and emails, providing exceptional customer care Build your knowledge of accountancy, tax and accounts by researching and answering questions from customers. Build your knowledge of products and use this to resolve customers' questions Assist existing and prospective customers with general sales enquiries Suggest new or improvements to support materials (FAQ's, user guides and knowledge base) Work collaboratively ensuring you are building your individual knowledge of products and tax and accounting processes Requirements - Accountants Assistant - Customer Support A degree that included an accountancy or finance module such as business, accountancy, finance Experience in a customer service role (phone and email support required) A desire to develop a career in software Understanding of the type of accounting processes, reports and statements companies use A confident, calm and concise telephone manner Clear communication both written and spoken An analytical and organised approach to problem solving The ability to interact positively with customers at all levels To work well under pressure For more information please contact Katie at Matched. Graduate Accountant / Accounts Assistant / Accountancy Customer Support

Senior Software Developer Why? Lead a Greenfield web and mobile project Tech - Python, Ruby on Rails, React, Next, React Native, AWS We're looking for a Senior Software Engineer who wants more than just an average dev job. You'll own features end-to-end, working closely with product owners, shaping architecture, and mentoring others while working with a modern, cloud-native stack. Great engineering is a team sport. Beyond strong technical skills, we're looking for someone who communicates openly, collaborates naturally, and helps create an environment where everyone can do their best work. You'll join a product-focused engineering team where your ideas matter, your code ships fast, and your work has real business impact. Senior Software Developer Responsibilities Own features from concept to production; collaborate and co-own product and design to shape solutions Translate product strategy into technical and architectural solutions Actively communication with stakeholders to support product roadmaps Build and scale modern web and mobile applications Lead engineers on this project and help grow a strong culture Senior Software Developer Requirements Full-stack development experience Python or Ruby on Rails + React/Next.js or React Native) Prior experience liaising with product teams and business stakeholders Solid understanding of software architecture, design patterns, and automated testing Ability to design and deliver complex features from scratch and communicate them to non-technical stakeholders Excellent problem-solving skills and attention to detail For more information, please contact Katie at Matched Group. Senior Software Engineer / Senior Software Developer / Ruby-on-Rails / Python

Senior Software Engineer Why? Lead a Greenfield web and mobile project Tech - Python, Ruby on Rails, React, Next, React Native, AWS We're looking for a Senior Software Engineer who wants more than just an average dev job. You'll own features end-to-end, working closely with product owners, shaping architecture, and mentoring others while working with a modern, cloud-native stack. Great engineering is a team sport. Beyond strong technical skills, we're looking for someone who communicates openly, collaborates naturally, and helps create an environment where everyone can do their best work. You'll join a product-focused engineering team where your ideas matter, your code ships fast, and your work has real business impact. Senior Software Engineer Responsibilities Own features from concept to production; collaborate and co-own product and design to shape solutions Translate product strategy into technical and architectural solutions Actively communication with stakeholders to support product roadmaps Build and scale modern web and mobile applications Lead engineers on this project and help grow a strong culture Senior Software Engineer Requirements Full-stack development experience Python or Ruby on Rails + React/Next.js or React Native) Prior experience liaising with product teams and business stakeholders Solid understanding of software architecture, design patterns, and automated testing Ability to design and deliver complex features from scratch and communicate them to non-technical stakeholders Excellent problem-solving skills and attention to detail For more information, please contact Katie at Matched Group. Senior Software Engineer / Senior Software Developer / Ruby-on-Rails / Python

Lead Software Engineer Why? Lead a Greenfield web and mobile project Tech - Python, Ruby on Rails, React, Next, React Native, AWS We're looking for a Senior Software Engineer who wants more than just an average dev job. You'll own features end-to-end, working closely with product owners, shaping architecture, and mentoring others while working with a modern, cloud-native stack. Great engineering is a team sport. Beyond strong technical skills, we're looking for someone who communicates openly, collaborates naturally, and helps create an environment where everyone can do their best work. You'll join a product-focused engineering team where your ideas matter, your code ships fast, and your work has real business impact. Lead Software Engineer Responsibilities Own features from concept to production; collaborate and co-own product and design to shape solutions Translate product strategy into technical and architectural solutions Actively communication with stakeholders to support product roadmaps Build and scale modern web and mobile applications Lead engineers on this project and help grow a strong culture Lead Software Engineer Requirements Full-stack development experience Python or Ruby on Rails + React/Next.js or React Native) Prior experience liaising with product teams and business stakeholders Solid understanding of software architecture, design patterns, and automated testing Ability to design and deliver complex features from scratch and communicate them to non-technical stakeholders Excellent problem-solving skills and attention to detail For more information, please contact Katie at Matched Group. Senior Software Engineer / Senior Software Developer / Ruby-on-Rails / Python

Compliance Manager (Data Protection/Operational Compliance) Why ? PE Backed, growing SaaS Vendor Location - remote with travel to Reading area office monthly You will join the technology team and play a strategic role in shaping and delivering data protection and operational compliance activities. You'll act as the Data Protection Officer (DPO), taking a hands-on approach to Data Protection, GDPR, customer assurance, & internal operational practices. This is a hands-on, delivery-focused role where you'll work closely with internal teams to embed strong standards. This is a brilliant opportunity to be part of a collaborative business where you'll embed compliance; giving you opportunity to build and influence growth. Compliance Manager - Responsibilities Lead GDPR Governance (RoPA, DPIAs, SARs, RTBF) Act as DPO Maintain and operate ISO27001 and ISMS artefacts Manage GDPR processes and documentation Oversee internal compliance policies, support customer and vendor assurance (DDQs) Embed Compliance aspects of incidents and escalations Collaborate with internal teams Compliance Manager - Requirements Experience in compliance, data protection or information governance GDPR operational ownership in SaaS, technology-led or regulated environments ISO27001 audit readiness and maintenance experience Experience working with technology and engineering teams Degree-level qualification or professional experience in Information Security, IT, Computer Science, Data Protection, Compliance, or Risk Management Certified Data Protection Officer (DPO) ISO27001 Lead Auditor Recognised GDPR practitioner certification (UK GDPR and/or EU GDPR) Strong written and verbal communication and collaboration skills For more information, please contact Katie at Matched Group