SCUK Finance Assistant, 12 month Fixed Term Contract Country: United Kingdom Santander Consumer Finance is one of the UK's Leading Motor Finance companies and we are currently looking for Finance Assistant on a 12 month fixed-term contract. The purpose of this role is to provide accurate and timely reporting to clients on rental charges and related finance information. The role involves reconciling statements, investigating discrepancies, resolving queries end-to-end, and supporting the accurate processing of financial data. The Finance Administrator will build effective working relationships with clients, suppliers and internal stakeholders to ensure queries are managed efficiently and outcomes are clearly communicated. Please note this role is a hybrid role with at least 3 days a week in the Unity Place office. Remote workers will not be considered. Please note the closing date for this role will be, end of day, Wednesday 5th August 2026 Responsibilities will include: Verify contract hire invoices against CLM system records to ensure accuracy and compliance. Ensure all rental invoices are reported accurately in line with agreed client profiles and reporting requirements. Investigate, pursue, resolve and report contract hire rental invoice queries, providing clear updates and outcomes to clients. Complete quarterly checks for all clients to confirm that rental queries are cleared within the required timescale. Train, support and assist colleagues to ensure client reports are completed accurately and delivered within agreed deadlines. Complete weekly and monthly checks of supplier's statements, supporting clearance of outstanding invoices and unallocated cash. Support resolution of client issues with suppliers through communication and, where required, attendance at meetings. Co-ordinate and review Expected Charges completed by team members to ensure completeness and accuracy. Create and maintain charge batches to enable timely processing. Manage and process movement recharges. Carry out ad hoc duties and support other functions within the finance department as required. Measures of success / KPIs: Expected Charges completed accurately and on time; rental queries resolved and reported within agreed timescales; suppliers statements checked regularly; accurate client reporting delivered; strong working relationships maintained; support provided to help the team meet deadlines and quality standards. Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection What we're looking for: Strong written and verbal communication skills high accuracy and attention to detail ability to prioritise workloads and meet deadlines confident, professional and personable approach hands-on and proactive problem solving effective teamwork and stakeholder communication Good understanding of purchase ledger, sales ledger, invoice processing and reconciliations. Some accounts environment experience desirable, including reconciliation work, purchase/sales ledger, invoice query resolution, statement reconciliation, BACS and payment runs Strong data management, time management and organisational skills Proficient in Microsoft Word, Excel and Outlook. Good general accounting knowledge. Studying towards a finance qualification is desirable but not essential We have a range of benefits available which include: Competitive salary range of £27,500 to £28,500 dependent on experience 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Private medical cover £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
Jul 28, 2026
Full time
SCUK Finance Assistant, 12 month Fixed Term Contract Country: United Kingdom Santander Consumer Finance is one of the UK's Leading Motor Finance companies and we are currently looking for Finance Assistant on a 12 month fixed-term contract. The purpose of this role is to provide accurate and timely reporting to clients on rental charges and related finance information. The role involves reconciling statements, investigating discrepancies, resolving queries end-to-end, and supporting the accurate processing of financial data. The Finance Administrator will build effective working relationships with clients, suppliers and internal stakeholders to ensure queries are managed efficiently and outcomes are clearly communicated. Please note this role is a hybrid role with at least 3 days a week in the Unity Place office. Remote workers will not be considered. Please note the closing date for this role will be, end of day, Wednesday 5th August 2026 Responsibilities will include: Verify contract hire invoices against CLM system records to ensure accuracy and compliance. Ensure all rental invoices are reported accurately in line with agreed client profiles and reporting requirements. Investigate, pursue, resolve and report contract hire rental invoice queries, providing clear updates and outcomes to clients. Complete quarterly checks for all clients to confirm that rental queries are cleared within the required timescale. Train, support and assist colleagues to ensure client reports are completed accurately and delivered within agreed deadlines. Complete weekly and monthly checks of supplier's statements, supporting clearance of outstanding invoices and unallocated cash. Support resolution of client issues with suppliers through communication and, where required, attendance at meetings. Co-ordinate and review Expected Charges completed by team members to ensure completeness and accuracy. Create and maintain charge batches to enable timely processing. Manage and process movement recharges. Carry out ad hoc duties and support other functions within the finance department as required. Measures of success / KPIs: Expected Charges completed accurately and on time; rental queries resolved and reported within agreed timescales; suppliers statements checked regularly; accurate client reporting delivered; strong working relationships maintained; support provided to help the team meet deadlines and quality standards. Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection What we're looking for: Strong written and verbal communication skills high accuracy and attention to detail ability to prioritise workloads and meet deadlines confident, professional and personable approach hands-on and proactive problem solving effective teamwork and stakeholder communication Good understanding of purchase ledger, sales ledger, invoice processing and reconciliations. Some accounts environment experience desirable, including reconciliation work, purchase/sales ledger, invoice query resolution, statement reconciliation, BACS and payment runs Strong data management, time management and organisational skills Proficient in Microsoft Word, Excel and Outlook. Good general accounting knowledge. Studying towards a finance qualification is desirable but not essential We have a range of benefits available which include: Competitive salary range of £27,500 to £28,500 dependent on experience 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Private medical cover £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
SCUK Customer Relations Team Leader (12 Month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom. We are pleased to share we are now looking for a Customer Relations Team Leader to join our team on a 12 Month Fixed Term Contract. The Customer Relations Team Lead is responsible for the direct line management and performance of a team of complaint handlers. This includes overseeing complaint handling activity, ensuring adherence to policies and SLAs, coaching for quality and capability, and acting as the first point of escalation. The role plays a critical part in delivering good customer outcomes and maintaining operational effectiveness. To lead, support and develop complaint handlers to deliver fair, timely and high-quality complaint resolutions in line with regulatory requirements and risk frameworks. The role ensures day-to-day performance, quality and good customer outcomes are achieved while embedding learning, consistency and a strong customer-centric culture. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: Develop, implement and manage effective, consistent complaints processes Identify areas for improvement in infrastructure and processes with the view to automate as much as possible Develop and monitor MI/KPIs for the team Provide quality assurance feedback to complaint handlers Resolve any issues relating to the day-to-day management of the team Maintain and update individual performance plans for all team members Coach team members to deliver outstanding customer service Liaise with all other departments to ensure smooth cross-contact and learning progress Liaise with external parties to ensure complaints are managed in line with procedural requirements whilst maintaining business relationships Play an integral role in supporting the Customer Relations Manager and Oversight Manager Ensure SCUK's values and culture are always maintained Dealing with/escalating identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection We're looking for someone who has: Previous experience in complaints handling or customer relations Strong understanding of complaints handling processes and standards Previous experience of coaching, supervising or developing others Knowledge of regulatory complaint requirements and SLAs FCA / regulatory framework knowledge Ability to assess complaint quality and outcomes Excellent verbal and written communication skills MI experience, with the ability to manage performance, spot complaint trends, and provide reports to management Understanding of customer outcomes and conduct risk concepts Strong time management skills, and the ability to prioritise and work to tight deadlines Microsoft Office experience (including Word, Excel, PowerPoint) Strong leadership skills, is highly organised an able to work under their own initiative Excellent problem-solving skills Previous team management experience (desirable - not essential) We have a range of benefits available which include: A competitive salary of £36,000 - £40,000 (dependent on experience) 27 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday, and the requirement to work 2 bank holidays a year Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
May 27, 2026
Full time
SCUK Customer Relations Team Leader (12 Month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom. We are pleased to share we are now looking for a Customer Relations Team Leader to join our team on a 12 Month Fixed Term Contract. The Customer Relations Team Lead is responsible for the direct line management and performance of a team of complaint handlers. This includes overseeing complaint handling activity, ensuring adherence to policies and SLAs, coaching for quality and capability, and acting as the first point of escalation. The role plays a critical part in delivering good customer outcomes and maintaining operational effectiveness. To lead, support and develop complaint handlers to deliver fair, timely and high-quality complaint resolutions in line with regulatory requirements and risk frameworks. The role ensures day-to-day performance, quality and good customer outcomes are achieved while embedding learning, consistency and a strong customer-centric culture. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: Develop, implement and manage effective, consistent complaints processes Identify areas for improvement in infrastructure and processes with the view to automate as much as possible Develop and monitor MI/KPIs for the team Provide quality assurance feedback to complaint handlers Resolve any issues relating to the day-to-day management of the team Maintain and update individual performance plans for all team members Coach team members to deliver outstanding customer service Liaise with all other departments to ensure smooth cross-contact and learning progress Liaise with external parties to ensure complaints are managed in line with procedural requirements whilst maintaining business relationships Play an integral role in supporting the Customer Relations Manager and Oversight Manager Ensure SCUK's values and culture are always maintained Dealing with/escalating identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection We're looking for someone who has: Previous experience in complaints handling or customer relations Strong understanding of complaints handling processes and standards Previous experience of coaching, supervising or developing others Knowledge of regulatory complaint requirements and SLAs FCA / regulatory framework knowledge Ability to assess complaint quality and outcomes Excellent verbal and written communication skills MI experience, with the ability to manage performance, spot complaint trends, and provide reports to management Understanding of customer outcomes and conduct risk concepts Strong time management skills, and the ability to prioritise and work to tight deadlines Microsoft Office experience (including Word, Excel, PowerPoint) Strong leadership skills, is highly organised an able to work under their own initiative Excellent problem-solving skills Previous team management experience (desirable - not essential) We have a range of benefits available which include: A competitive salary of £36,000 - £40,000 (dependent on experience) 27 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday, and the requirement to work 2 bank holidays a year Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
SCUK Non-Financial Risk and Control Manager Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. We are pleased to share that we are looking for a Non-Financial Risk & Control Manager to join our Risk team on a 12-month Fixed Term Contract. Reporting to the Head of Non-Financial Risk, the purpose of the role is to manage, report and provide oversight of risk and controls within SCUK while being the SME and overall responsible lead for Non-Financial Risk and Control Management including Operational Risk and Resilience. You will be responsible for the day-to-day management for your team across the Non-Financial Risk and Control function and will also ensure SCUK remain aligned to group wide initiatives, frameworks and policies. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: General Strategy Managing the Non-Financial Risk team on a daily basis including through appropriate planning Oversight, tracking and ownership of the risk appetite for non-financial risks Preparation and presentation relevant Non-Financial Risk initiatives in respect and applying the methodology of shareholders and/or group Oversight and approval of the Operational Risk Assessments carried out by the business on change management initiatives Oversight and approval within mandated level of Risk Acceptance requests Monthly preparation and presentation of relevant management information to relevant committees Supporting with the oversight of the SCUK Risk and Control Self-Assessment with the appropriate representation at SCUK and SanUK/SCF fora Incident Management - supporting investigations and resolution in accordance with policies while collating, reporting and escalating those incidents posing a threat to SCUK Supporting the activities relating to all Bronze Crisis Management events, including escalation to Silver CM, facilitation of firm wide events and reporting requirements Oversight of Joint Ventures in all relevant aspects of Operational Risk, Resilience and controls performance Technical Knowledge Maintain up-to-date awareness of all relevant SCUK policies and processes. Possess a relevant industry qualification with at least 3 years' experience in a Risk and Control environment. Act as the SME in regard to risk related management tools Stakeholder Engagement Establish sound working relationships with all areas of the business Maintain relationships with both Santander UK and Santander Consumer Finance Division (Madrid) Maintain relationships with Heads of Department, Senior Management and Directors Work with stakeholders across the business to review and identify SCUK's top risks under the Risk and Control Self-Assessment program ('RCSA') Communication and Reporting Responsible for the timely production of high-quality MI reporting suite/dashboard for all related Risk types Establish and maintain effective communications with Senior Management within SCUK, SAN UK, SCF, joint ventures and manufacturer partners Outsourced Oversight Oversight and monitoring of any outsourced or other SCUK department related activities to ensure performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are delivered and contractual obligations are verified and audited Risk Responsible for the activities relating to Non-Financial Risk Management, engaging with stakeholders to address issues and escalate to Senior Managers or Fora as necessary Dealing with/escalating identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Controls Responsible for the management of designing, implementing and performing second line internal controls What we're looking for: Work experience in a similar role within a Risk function (ideally within Financial Services) Experience of managing projects and progressing activity to meet required timeframes and company objectives Good and demonstrable communication skills Able to establish and maintain good relationships with levels across the business Previous report writing experience Attention to detail, well organised and self-motivated Ability to analyse, enquire and challenge information Willingness to learn with an open mind to challenge existing procedures Risk analysis experience within Financial Services (desirable - not essential) A sound knowledge of policies and procedures within financial services regulated and compliant environments (desirable - not essential) Strong PC software skills and the ability to produce good quality, accurate working documentation and presentations, including business case proposals and requirements, briefs and presentations (desirable - not essential) We have a range of benefits available which include: Competitive salary of £70,000-£75,000 (dependent on skills & experience) 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Car allowance Private medical cover £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge
May 18, 2026
Full time
SCUK Non-Financial Risk and Control Manager Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. We are pleased to share that we are looking for a Non-Financial Risk & Control Manager to join our Risk team on a 12-month Fixed Term Contract. Reporting to the Head of Non-Financial Risk, the purpose of the role is to manage, report and provide oversight of risk and controls within SCUK while being the SME and overall responsible lead for Non-Financial Risk and Control Management including Operational Risk and Resilience. You will be responsible for the day-to-day management for your team across the Non-Financial Risk and Control function and will also ensure SCUK remain aligned to group wide initiatives, frameworks and policies. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: General Strategy Managing the Non-Financial Risk team on a daily basis including through appropriate planning Oversight, tracking and ownership of the risk appetite for non-financial risks Preparation and presentation relevant Non-Financial Risk initiatives in respect and applying the methodology of shareholders and/or group Oversight and approval of the Operational Risk Assessments carried out by the business on change management initiatives Oversight and approval within mandated level of Risk Acceptance requests Monthly preparation and presentation of relevant management information to relevant committees Supporting with the oversight of the SCUK Risk and Control Self-Assessment with the appropriate representation at SCUK and SanUK/SCF fora Incident Management - supporting investigations and resolution in accordance with policies while collating, reporting and escalating those incidents posing a threat to SCUK Supporting the activities relating to all Bronze Crisis Management events, including escalation to Silver CM, facilitation of firm wide events and reporting requirements Oversight of Joint Ventures in all relevant aspects of Operational Risk, Resilience and controls performance Technical Knowledge Maintain up-to-date awareness of all relevant SCUK policies and processes. Possess a relevant industry qualification with at least 3 years' experience in a Risk and Control environment. Act as the SME in regard to risk related management tools Stakeholder Engagement Establish sound working relationships with all areas of the business Maintain relationships with both Santander UK and Santander Consumer Finance Division (Madrid) Maintain relationships with Heads of Department, Senior Management and Directors Work with stakeholders across the business to review and identify SCUK's top risks under the Risk and Control Self-Assessment program ('RCSA') Communication and Reporting Responsible for the timely production of high-quality MI reporting suite/dashboard for all related Risk types Establish and maintain effective communications with Senior Management within SCUK, SAN UK, SCF, joint ventures and manufacturer partners Outsourced Oversight Oversight and monitoring of any outsourced or other SCUK department related activities to ensure performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are delivered and contractual obligations are verified and audited Risk Responsible for the activities relating to Non-Financial Risk Management, engaging with stakeholders to address issues and escalate to Senior Managers or Fora as necessary Dealing with/escalating identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Controls Responsible for the management of designing, implementing and performing second line internal controls What we're looking for: Work experience in a similar role within a Risk function (ideally within Financial Services) Experience of managing projects and progressing activity to meet required timeframes and company objectives Good and demonstrable communication skills Able to establish and maintain good relationships with levels across the business Previous report writing experience Attention to detail, well organised and self-motivated Ability to analyse, enquire and challenge information Willingness to learn with an open mind to challenge existing procedures Risk analysis experience within Financial Services (desirable - not essential) A sound knowledge of policies and procedures within financial services regulated and compliant environments (desirable - not essential) Strong PC software skills and the ability to produce good quality, accurate working documentation and presentations, including business case proposals and requirements, briefs and presentations (desirable - not essential) We have a range of benefits available which include: Competitive salary of £70,000-£75,000 (dependent on skills & experience) 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Car allowance Private medical cover £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this role are 09:00-17:00 across Monday to Friday Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge
SCUK Contract Hire Accounting Manager Country: United Kingdom Santander Consumer Finance is one of the UK's Leading Motor Finance companies providing finance to a network of car dealerships throughout the United Kingdom. The purpose of this role is to establish and lead core financial operations for an existing contract hire (CH) business that we will migrate in June. The role holder will have one direct report (P/Q accountant). Post migration of the existing CH portfolio, our aim is to write new contract hire business. The contract hire finance team will expand as the business scales; the post holder will take a central role in establishing the finance team and its processes. Please note - This role is a Unity Place, Milton Keynes based job role. Responsibilities will include: Progresses specific actions that could minimise or mitigate risks identified (e.g., conduct risk, operational risk, credit risk etc.) and ensure 100% completion of mandatory training and any other role specific training required. Proactively supports the bank in meeting its business, legal, regulatory and stakeholder obligations in respect of Financial Crime Compliance. Including identifying, deterring, detecting, and disrupting money laundering, sanctions non-compliance, terrorist financing, bribery, corruption, and tax evasion risks that arise by way of its activities. Ensures all planning assumptions and reporting controls are fully documented and operated correctly. Leads a small, high performing team of finance professionals enhancing and streamlining reporting, improving analysis capability, and providing accurate information and credible forecasts. Initially the role will have one direct report, as contract hire expands, there is an expectation that the team will increase in size, with a mix of accounts assistants and part qualified accountants. Fostering new ideas and developing individual talent, ensuring appropriate performance targets and development plans are in place. Provides a useful, high quality service to the business by listening effectively and establishing clear channels of communication with the customer around mutual expectations. Key customer relationship is the external auditors, and the finance manager will ensure that audit queries are answered in full and on a timely basis. Demonstrates awareness and understanding of Santander's contract hire business strategy. Understands the value of data on the decision-making process. Provides analysis and delivers insight that links financial reports to business strategies in order to improve understanding and to better support business decisions and plans. Provides commercial and other technical advice to support business decision making. Ensures robust controls are in place to reconcile MI view to the statutory financial statements. Oversees production of external reporting. Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection What we're looking for: Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports. Knowledge of the financial services industry and relevant commercial sectors, the organisation, business and regulatory environment. Knowledge of macroeconomic landscape, economic drivers and their relevance to the Bank's strategy and sustainability. Ability to interpret and evaluate financial information and make recommendations. Track record of handling projects, developing information systems and various stakeholder management. Experience in working with multiple internal customers, some at a senior level. Problem solving, organisational and process improvement skills. Ability to manage multiple conflicting interests and deadlines, challenging others. Ability to look beyond the immediate situations / issues. Experience on updating, presenting insight and discussing cost and / or income performance. Understands the need to use different leadership styles to manage or influence colleagues. Confident and credible in dealings with external stakeholders / bodies. Experience in working in a finance function. CIMA \ ACCA \ACA (or equivalent) qualification We have a range of benefits available which include: Competitive salary dependent on experience 30 days holiday per annum, plus bank holidays Car Allowance Annual bonus based on personal and company performance Private medical cover Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
May 13, 2026
Full time
SCUK Contract Hire Accounting Manager Country: United Kingdom Santander Consumer Finance is one of the UK's Leading Motor Finance companies providing finance to a network of car dealerships throughout the United Kingdom. The purpose of this role is to establish and lead core financial operations for an existing contract hire (CH) business that we will migrate in June. The role holder will have one direct report (P/Q accountant). Post migration of the existing CH portfolio, our aim is to write new contract hire business. The contract hire finance team will expand as the business scales; the post holder will take a central role in establishing the finance team and its processes. Please note - This role is a Unity Place, Milton Keynes based job role. Responsibilities will include: Progresses specific actions that could minimise or mitigate risks identified (e.g., conduct risk, operational risk, credit risk etc.) and ensure 100% completion of mandatory training and any other role specific training required. Proactively supports the bank in meeting its business, legal, regulatory and stakeholder obligations in respect of Financial Crime Compliance. Including identifying, deterring, detecting, and disrupting money laundering, sanctions non-compliance, terrorist financing, bribery, corruption, and tax evasion risks that arise by way of its activities. Ensures all planning assumptions and reporting controls are fully documented and operated correctly. Leads a small, high performing team of finance professionals enhancing and streamlining reporting, improving analysis capability, and providing accurate information and credible forecasts. Initially the role will have one direct report, as contract hire expands, there is an expectation that the team will increase in size, with a mix of accounts assistants and part qualified accountants. Fostering new ideas and developing individual talent, ensuring appropriate performance targets and development plans are in place. Provides a useful, high quality service to the business by listening effectively and establishing clear channels of communication with the customer around mutual expectations. Key customer relationship is the external auditors, and the finance manager will ensure that audit queries are answered in full and on a timely basis. Demonstrates awareness and understanding of Santander's contract hire business strategy. Understands the value of data on the decision-making process. Provides analysis and delivers insight that links financial reports to business strategies in order to improve understanding and to better support business decisions and plans. Provides commercial and other technical advice to support business decision making. Ensures robust controls are in place to reconcile MI view to the statutory financial statements. Oversees production of external reporting. Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection What we're looking for: Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports. Knowledge of the financial services industry and relevant commercial sectors, the organisation, business and regulatory environment. Knowledge of macroeconomic landscape, economic drivers and their relevance to the Bank's strategy and sustainability. Ability to interpret and evaluate financial information and make recommendations. Track record of handling projects, developing information systems and various stakeholder management. Experience in working with multiple internal customers, some at a senior level. Problem solving, organisational and process improvement skills. Ability to manage multiple conflicting interests and deadlines, challenging others. Ability to look beyond the immediate situations / issues. Experience on updating, presenting insight and discussing cost and / or income performance. Understands the need to use different leadership styles to manage or influence colleagues. Confident and credible in dealings with external stakeholders / bodies. Experience in working in a finance function. CIMA \ ACCA \ACA (or equivalent) qualification We have a range of benefits available which include: Competitive salary dependent on experience 30 days holiday per annum, plus bank holidays Car Allowance Annual bonus based on personal and company performance Private medical cover Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
