Connect Recruitment

Job Description: We are seeking a detail-oriented and organised individual to join our Legal Administration Team as a This role involves logging customer complaints into the software system, as well as ensuring the proper handling and tracking of case documentation. The ideal candidate will have strong administrative skills, be proficient in data management systems, and maintain a high level of accuracy in logging and tracking customer cases. Key Responsibilities: Complaint Logging Document Handling: Customer Data Management: Case Entry Case Uploading & Acknowledgment: Master Commission Spreadsheet Management: Efficiency & Accuracy: Key Requirements: Proven experience in administrative roles, preferably in a legal or complaints management environment. Familiarity with logging systems, such as Respond or similar case management software. Strong organisational skills and the ability to handle multiple cases simultaneously. Proficiency in data management systems and the ability to navigate and update customer records efficiently. (Training will be given on the systems) Excellent written and verbal communication skills to effectively request missing information and communicate with internal teams and external partners. Ability to meet a daily minimum requirement of 50 logged cases with accuracy and efficiency. Strong attention to detail and commitment to ensuring the accurate handling of complaints. Additional Information: This is a full-time role, and the minimum requirement is to log 50 cases daily per administrator. The position is based in a fast-paced legal team, and the successful candidate must be able to adapt to evolving systems and workflows.

Our Client is a small but growing team, with a fast-paced workplace culture. They offer fantastic opportunities for you to build on your career due to continued growth. Offering regular training and offices based within a 1-minute walk from Windsor & Eton Riverside train station, this is an amazing opportunity for anyone wanting to get into finance and further their career! Office hours are Monday to Friday 8.30 to 5pm. Job Title: Credit Control Executive Aim to have a complete understanding of your role and be sure to raise any queries about your responsibilities to the Collections and Retention Manager. Take ownership of your role. Manage your time effectively so that you can complete the tasks which you have ownership and have been assigned to by the Senior Credit Control Executive or the Collections and Retention Manager. Bring positive energy into the workplace and ensure you maintain a good attitude to the workload and other employees. Show confidence and professionalism when on the phone. Show pride in your work and be responsible for your own personal development, strive to be the best in what you do. Utilise the support you have around you. Excellent communication skills Proficiency in CRM systems and data analysis tools Excellent organisational skills and meticulous attention to detail Excellent spoken and written communication skills At least 1 years experience in collections. Ideally, someone with a background in a loan company.

Our Client is a key supplier of capital equipment to the oil & gas industry worldwide. As part of their expansion we are seeking to take on an experienced project / proposal engineer. This represents exciting opportunities for Sales Proposal engineers who feel that work in a smaller company in a highly commercial environment is of interest to them Responsibilities: Proposals To take customer enquiries and interpret requirements in terms of technical specification, delivery date and commercial conditions. To prepare designs using company products & procedures. To carry out costings & review commercial terms. To prepare proposal documents including data sheets, equipment descriptions, calculations and pricing and submit them within the due date specified by the customer. Maintain good relationships with customers and follow proposal through to a conclusion, attending meetings & sites as required. Provide technical and commercial support to senior staff. Resolve technical clarifications. Undertake commercial negotiations. Experience: The candidate could be a graduate from an Engineering background (Chemical or Mechanical) or hold a HNC/HND as an absolute minimum. They will preferably have experience working for an equipment vendor within the Oil & Gas Industry although a recent graduate may be suitable. Must have a valid driving license Must have the right to live and work in the UK with no restriction on international travel.

Reporting to the HR & Finance Manager Job Purpose: Administration role assisting the Finance, Logistics, Sales and Technical team SAGE data entry CRM data entry NCR administration COA administration Entering data Assist HR manager with day-to-day running of the office Full back up support to the whole team Office based role 9.00 to 17.00 initially 3 days per week This is a very busy position, supporting 3 different departments The person must be able to prioritise their workload, be an excellent planner and be efficient on SAGE and MS Office Skills and experience required: Office management experience Experience in SAGE Great organisational skills High standard of administration skills Good customer service skills Solid IT skills: especially with Microsoft packages (Excel, Word, Outlook) Good telephone manner Ability to adapt to changes to the schedules Excellent attention to detail Positive outlook, good communicator and team worker