The Walt Disney Company
Hackney, London
Jan 30, 2026
Full time
Store Manager (6 month FTC) Job ID Location: London, United Kingdom Business: Disney Store Date posted: Jan. 29, 2026 Job Summary This is a 6 month fixed term contract until the end of August 2026 covering an employee moving into a secondment role in other areas of the business. What You Will Do Supervise the Leadership team and Cast in the use of innovation, creative language, technology and product to bring stories to life for internal and external Guests. Lead and perform scripted and non-scripted events for Guests and Cast Members in both one-on-one and group settings. Perform the Sales Manager role by holding Cast accountable for sharing knowledge, enthusiasm and passion for the Disney brand with internal and external Guests. Inspire others to achieve results through a sense of purpose, a spirit of cooperation and personal growth, especially while performing the Stage Manager role. Plan and oversee product placement to ensure adherence to Stage Set guidelines, fits Store architecture and contributes to the overall story being told. Ensure that the Store is neat, clean, organized and that all maintenance issues are addressed in a timely manner. Cultivate an environment that is inclusive of all Cast Members and the talents that they bring. Support and participate in initiatives that give back and have a positive impact on the internal (Store) community and the external community. Adhere to all Company directives which promote the protection and preservation of the environment, and develop innovative ideas to establish best practices that enhance the environment. Be open with all who interact with the brand and treat everyone with dignity and respect at all times. Encourage people to work in a way that is fair, honest and trustworthy by being a role model. Contribution Make sound business decisions that balance competing priorities and choose the best strategies after evaluating options with the Guest in mind. Create strategies that drive positive results in key performance indicators including sales, conversion, ADS and loss prevention. Think strategically when evaluating business trends, forecasting sales and adjusting the schedule to meet payroll budgets. Drive gross margin by prioritizing high-margin products in stage placement and focused selling efforts. Perform daily Store opening and closing procedures and manage store funds. Control expenses to positively impact the Store's contribution, including labor and loss prevention procedures. Champion adherence to all SOPs including Health and Safety to protect Company assets and comply with policies and employment laws. Required Qualifications & Skills Demonstrated ability to develop and lead a team that drives results. Demonstrated ability to manage multiple business priorities through time management, prioritisation and organisational skills. Prior management experience in retail preferred. Ability to communicate clearly and effectively. Understanding and adhering to Health and Safety guidelines with regards to manual handling and the use of ladders, as appropriate. Must maintain a professional appearance. The Perks Discount on merchandise in The Disney Stores and at selected retail shops in Disney Theme Parks and Disney Resorts. You may, from time to time, be given personal gifts/awards by the Company or win prizes as part of internal competitions. A Silver Pass entitling you and three guests to complementary entry to the Disney theme parks. Individual cover of the Company's Private Health Insurance (VHI). Life assurance at 3 times your annual salary (up to the current Government earnings cap); 3 months service is required before eligibility. About Disney Store Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. is the ecommerce destination for guests of all ages, offering a curated selection of the best products from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts. About The Walt Disney Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with core business segments including Disney Entertainment, ESPN, and Disney Experiences. Disney creates world-class stories and experiences for every member of the family. Operations span more than 40 countries with employees and cast members delivering experiences that are globally and locally cherished. This position is with The Disney Store (UK) Ltd, part of Disney Store. The Disney Store (UK) Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. Sign up to receive new job alerts and company information based on your preferences.