Iglu.com

4 job(s) at Iglu.com

Iglu.com
Jul 06, 2025
Full time
We're looking for an experienced Principal Software Engineer to lead and manage a team of engineers, overseeing the design, development, and implementation of complex engineering projects. You will be supported by an experienced Head of Product as well as a Director of Engineering to ensure we are building the right experiences to delight our customers with the right tech choices. You will be responsible for overseeing the entire software development lifecycle, from project initiation to delivery, and ensuring that our software solutions are robust, scalable, and meet the highest quality standards. We have big plans as a business and technology will be at the heart of it. If you are passionate about technology, possess strong leadership skills, and thrive in a collaborative environment, we want to hear from you. Tech at Iglu: We work in an Agile way but let teams decide how to operate within those boundaries. We like to be in the office a few times a month. We are pragmatic about what technologies we use but always are evaluating new tools/languages/frameworks. We are passionate about Infrastructure as code and AWS is our platform of choice. We believe in autonomy and responsibility to sit in the teams that are building and deploying the software. Small frequent deployments are what we strive for. About Iglu: is a successful and award-winning online travel agency specializing in Ski and Cruise holidays. Through our award-winning brands Iglu Cruise, Planet Cruise, and Iglu Ski, we provide expert service and exceptional ski and cruise holidays to locations around the world. Key Responsibilities: Solution Architecture: Provide solution designs, POCs, and guidance to multiple product areas using best practices and documentation to help guide decision-making. Technical Leadership: Provide technical guidance, mentorship, and support to a team of developers. Set coding standards and best practices, and ensure adherence to them. Project Management: Lead and manage the full software development lifecycle, including project planning, task assignment, and coordination among team members. Coding and Development: Write clean, efficient, and well-documented code. Participate in hands-on development as needed, contributing to critical parts of the project. Technical Innovation: Stay current with industry trends and emerging technologies. Recommend and implement new technologies and tools to improve development processes. Collaboration: Work closely with cross-functional teams, including product managers, designers, and QA engineers, to ensure successful project delivery. Troubleshooting: Investigate and resolve technical issues and challenges, providing timely solutions to keep projects on track. Experience / Qualification: Experience in running engineering teams or cross-functional teams. Experience designing and developing highly available and scalable distributed solutions, ideally e-commerce. Experience in Infrastructure as Code. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Experience leading and mentoring a team of software developers. Extensive experience with C#, MVC, and SQL (.NET Framework and .NET Core). Experience working closely with stakeholders and the wider business. Experience with AWS (or other cloud technologies). Experience with distributed caching. Experience with search technologies. Exposure to TeamCity, Octopus, and Bitbucket Pipelines.
Iglu.com Portsmouth, Hampshire
Jul 06, 2025
Full time
About Iglu Why You'll Love Working Here At , we're more than just a travel company - we're the UK's leading online cruise retailer, and we're redefining what it means to book a cruise in the digital age. Working at Iglu means: Flat structure, real impact - Your ideas matter. Everyone contributes, and you'll see the results of your work fast. Cruise perks & travel love - We're in the business of adventure, and you'll feel it. Smart, supportive people - Join a talented, close-knit team that genuinely enjoys solving hard problems together. Room to grow - We're on a transformation journey, and there's huge opportunity to shape the future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data engineers and champion best practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/ SQL Server). Drive improvements and implement best-in-class data engineering practices. Ensure Quality: Champion data quality and governance for customer datasets. Implement robust monitoring, validation checks, and data lineage processes. Collaborate: Work closely with a CRM team, data analysts and marketing teams to understand their data needs and deliver effective solutions. Enable Marketing Analytics: Design and provide the necessary data structures and transformations required by marketing teams to measure the efficacy of campaigns, particularly tracking customer engagement and conversion through integrated communication and data platforms. Mentor & Guide: Provide technical leadership to data engineers, fostering their growth and ensuring high standards in coding, testing, and documentation. Optimise: Continuously monitor and improve data pipeline performance, reliability, and cost-efficiency. Document: Create and maintain clear, comprehensive documentation for data models, pipeline architecture, and processes. What You'll Be Responsible For: The end-to-end lifecycle of customer data pipelines, from ingestion to activation-ready datasets. The technical quality, scalability, and reliability of the customer data platform components you build and manage. Setting standards and promoting data engineering best practices within the customer data domain. Translating complex business requirements related to customer data into effective technical data solutions. Guiding and developing the technical skills of junior members of the data engineering team. What You'll Bring (Essential Skills & Experience): Proven Data Engineering Expertise: Demonstrable experience designing, building, and maintaining complex data pipelines in a production environment. Strong Technical Foundation: Expert-level SQL and proficiency in ETL principals. We currently use SQLSvr/ SSIS, but are on a transformation journey of our data platform (AWS) Cloud Proficiency: Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) and its core data services (e.g., S3, Redshift, Lambda/Functions, Glue). Data Modelling: Deep understanding of ELT/ETL patterns, and data modelling techniques. CRM/Customer Data Focus: Experience working directly with data from CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) and understanding customer data structures. Leadership Potential: Experience leading projects or mentoring junior engineers. Collaboration & Communication: Excellent communication skills, with the ability to articulate technical concepts to diverse audiences and collaborate effectively across teams. Bonus Points For: Familiarity with data visualization tools (e.g., Tableau, Power BI, Looker). Experience with specific orchestration tools (e.g., Airflow, dbt). Experience working in Agile/Scrum development methodologies. Experience with Big Data Technologies & Frameworks Join Us! This role can be based in either of our amazing offices in Havant (Portsmouth) or Wimbledon (London) If you're ready to make a significant impact by leading the development of our customer data capabilities, apply today!
Iglu.com
Jul 05, 2025
Full time
About Iglu Why You'll Love Working Here At , we're more than just a travel company - we're the UK's leading online cruise retailer, and we're redefining what it means to book a cruise in the digital age. Working at Iglu means: Flat structure, real impact - Your ideas matter. Everyone contributes, and you'll see the results of your work fast. Cruise perks & travel love - We're in the business of adventure, and you'll feel it. Smart, supportive people - Join a talented, close-knit team that genuinely enjoys solving hard problems together. Room to grow - We're on a transformation journey, and there's huge opportunity to shape the future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data engineers and champion best practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/ SQL Server). Drive improvements and implement best-in-class data engineering practices. Ensure Quality: Champion data quality and governance for customer datasets. Implement robust monitoring, validation checks, and data lineage processes. Collaborate: Work closely with a CRM team, data analysts and marketing teams to understand their data needs and deliver effective solutions. Enable Marketing Analytics: Design and provide the necessary data structures and transformations required by marketing teams to measure the efficacy of campaigns, particularly tracking customer engagement and conversion through integrated communication and data platforms. Mentor & Guide: Provide technical leadership to data engineers, fostering their growth and ensuring high standards in coding, testing, and documentation. Optimise: Continuously monitor and improve data pipeline performance, reliability, and cost-efficiency. Document: Create and maintain clear, comprehensive documentation for data models, pipeline architecture, and processes. What You'll Be Responsible For: The end-to-end lifecycle of customer data pipelines, from ingestion to activation-ready datasets. The technical quality, scalability, and reliability of the customer data platform components you build and manage. Setting standards and promoting data engineering best practices within the customer data domain. Translating complex business requirements related to customer data into effective technical data solutions. Guiding and developing the technical skills of junior members of the data engineering team. What You'll Bring (Essential Skills & Experience): Proven Data Engineering Expertise: Demonstrable experience designing, building, and maintaining complex data pipelines in a production environment. Strong Technical Foundation: Expert-level SQL and proficiency in ETL principals. We currently use SQLSvr/ SSIS, but are on a transformation journey of our data platform (AWS) Cloud Proficiency: Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP) and its core data services (e.g., S3, Redshift, Lambda/Functions, Glue). Data Modelling: Deep understanding of ELT/ETL patterns, and data modelling techniques. CRM/Customer Data Focus: Experience working directly with data from CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) and understanding customer data structures. Leadership Potential: Experience leading projects or mentoring junior engineers. Collaboration & Communication: Excellent communication skills, with the ability to articulate technical concepts to diverse audiences and collaborate effectively across teams. Bonus Points For: Familiarity with data visualization tools (e.g., Tableau, Power BI, Looker). Experience with specific orchestration tools (e.g., Airflow, dbt). Experience working in Agile/Scrum development methodologies. Experience with Big Data Technologies & Frameworks Join Us! This role can be based in either of our amazing offices in Havant (Portsmouth) or Wimbledon (London) If you're ready to make a significant impact by leading the development of our customer data capabilities, apply today!
Iglu.com Portsmouth, Hampshire
Feb 18, 2025
Full time
Role Purpose As the Head of SEO, you will be at the forefront of shaping our digital future. With a portfolio of UK and international sites, you'll play a pivotal role in amplifying our brand's presence, driving organic growth, and ensuring we remain a leader in the competitive travel industry. Your primary responsibility will be to develop and execute a comprehensive SEO strategy across multiple regions and languages, optimising on-page, technical, and off-page elements to boost visibility, traffic, and conversions. Leading a talented SEO team, you will collaborate cross-functionally with content, product, and development teams to enhance user experience and ensure alignment with business objectives. As we set ambitious goals to expand and evolve, your expertise will be crucial in crafting innovative strategies that not only elevate our search rankings but also create lasting connections with travelers worldwide. This is a rare opportunity to make a significant impact on a truly dynamic, future-focused company. Key Responsibilities: Lead the creation and implementation of a comprehensive SEO strategy for multiple international sites, focusing on both local and global SEO goals to enhance visibility and drive organic traffic. Oversee technical SEO audits and improvements, ensuring optimal site structure, crawlability, indexability, site speed, and mobile optimisation across all platforms. Manage on-page SEO elements (content, metadata, internal linking) and off-page efforts (link building, outreach, partnerships) to improve search rankings and authority. Collaborate with content teams to develop SEO-friendly content that resonates with target audiences while enhancing search engine visibility and reinforcing our strong SEO foundation. Optimise for both short-term traffic gains and long-term sustainable growth, ensuring SEO efforts contribute directly to overall revenue and business success. Lead, mentor, and inspire a high-performing SEO team, providing guidance, setting clear goals, and supporting professional development to drive results Work closely with product, content, marketing, and development teams to ensure SEO strategies align with broader business goals, ensuring consistent messaging and seamless user experience. Use data-driven insights to track, measure, and report on SEO performance, providing actionable recommendations to improve rankings, traffic, and conversion rates. Keep the company at the cutting edge of search engine algorithm updates, SEO tools, and industry trends, adapting strategies to maintain competitive advantage. Continuously test and experiment with SEO tactics, refining strategies based on results and emerging search trends. Track and measure the success of SEO efforts using tools like Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar platforms. Regularly report on key performance indicators (KPIs) such as organic traffic, rankings, conversions, and ROI. Report on SEO performance and initiatives to senior leadership, providing insights and recommendations to guide strategic decision-making. Skills and Experience: 7+ years of experience in SEO with a track record of successfully improving organic search performance across large-scale websites. Strong knowledge of technical SEO elements such as site structure, HTML, CSS, JavaScript, schema markup, site speed optimization, mobile-first indexing, and crawlability issues. Advanced proficiency in SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, Moz, Screaming Frog, or other relevant platforms. Ability to use data from these tools to make informed decisions. Experience working with Enterprise-level SEO platforms is an advantage Ability to develop and execute content strategies that align with SEO objectives, focusing on keyword research, content optimization, and audience engagement. Strong analytical skills with the ability to interpret data, provide actionable insights, and adjust strategies based on performance metrics. Knowledge of A/B testing, SEO experiments, and optimization techniques to continually refine and improve SEO tactics. Passion for staying on top of SEO trends, algorithm updates, and emerging digital marketing techniques. Experience in leading and mentoring cross-functional teams, including SEO specialists, content creators, and web developers, with strong communication and collaboration skills. Proven experience optimizing websites for international audiences, including multilingual, multi-regional SEO strategies and handling localisation challenges. Strong project management skills with the ability to manage multiple projects simultaneously, prioritise tasks effectively, and meet deadlines in a fast-paced environment. Ability to quickly adapt to changes in search engine algorithms and industry trends, ensuring that strategies evolve to maintain competitive advantages. Ability to diagnose and resolve technical SEO issues with a proactive, solutions-oriented approach. Strong strategic mindset with the ability to align SEO objectives with broader business goals, driving long-term sustainable growth. Advanced skills in creating clear, data-backed reports and presentations to demonstrate the effectiveness of SEO strategies and impact on business goals. Experience in the travel, e-commerce, or similar industries with a focus on driving organic traffic and conversions in competitive markets is highly advantageous. Behavioural Role Fit: Strategic Thinker: The ability to see the big picture while also focusing on the details. A strong inclination toward long-term planning, with a mindset that balances innovation with a practical approach to achieving measurable results. Proactive and Solution-Oriented: A self-starter who anticipates challenges and proactively develops solutions. This person will constantly seek opportunities for improvement and innovation in the SEO space, anticipating changes in search engine algorithms and industry trends. Results-Driven: Demonstrates a strong focus on achieving goals and delivering tangible results. Has a track record of driving growth through effective SEO strategies and is motivated by the success of their efforts. Adaptable and Resilient: Comfortable navigating change and ambiguity, especially in a rapidly evolving digital landscape. The ideal candidate will be able to pivot quickly when needed and remain resilient when faced with challenges or setbacks. Collaborative Leader: A strong team player who thrives in a cross-functional, collaborative environment. Able to influence and guide teams across departments (e.g., content, product, tech) and foster a sense of unity and shared purpose. Analytical Mindset with Creativity: Combines data-driven decision-making with creative thinking to develop innovative strategies that improve SEO performance. This person is comfortable with numbers but can also think outside the box to find unique opportunities for growth. Detail-Oriented with a Big Picture Focus: While having a strong attention to detail, this individual will also maintain a high-level view of the company's business objectives, ensuring that SEO strategies align with the broader organisational vision. Customer-Centric: Always keeping the user experience in mind, ensuring SEO strategies are designed not only to improve rankings but to enhance the overall customer journey and conversion rates. Decision-Maker: Comfortable making difficult decisions, even with incomplete data, and able to stand by their choices. This individual has the confidence to make recommendations that could have a significant impact on the business. Continuous Learner: Demonstrates a strong commitment to professional growth and is always eager to learn new techniques, tools, and strategies. Keeps up with the latest trends in SEO and digital marketing and is open to experimenting with new ideas. Passionate about travel and our Brands: A genuine interest in the travel industry and the company's mission, making this person highly motivated to contribute to the company's growth. They will be eager to connect SEO strategies with the broader goals of the business, especially in a fast-growing, customer-focused industry. Role Key Performance Indicators: Organic Traffic Growth Keyword ranking and visibility Conversion rate from Organic Traffic Core web Vital improvements ROI and Revenue generation from Organic Site Domain Authority/Rank Site Health Backlink quality and quantity Engagement metrics Budget and resource utilisation Competitor benchmarking