Job Reference: SFH 423 Interview date to be confirmed We have an exciting opportunity to join us as the Store Manager of our recently opened Hornchurch Superstore. As the Store Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded through leading a team of staff and volunteers. Responsibilities: Work closely with the Area Manager to understand the requirements to ensure a successful operation Be responsible for overseeing the maintenance and health & safety of the store. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against the store KPI's. Lead and develop your team. Recruitment and selection of new team members and volunteers for the store Visual merchandising the store, maximising all opportunities. Driving new business into the store and engaging with the local community Experience required: Previous Store Manager experience within charity or retail. Has the ability to engage customers through outstanding customer service and visual merchandising skills. KPI aware and driven by data to make commercial decisions. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. We will require all successful candidates to be able to provide documentary ID proof of their Right to Work in the UK. We are not a Licensed Sponsor, so are unable to provide sponsorship to support applicants applying from outside of the UK. Help us to give great care. Donate today. Copyright - 2023 Saint Francis Hospice. All rights reserved.
Dec 09, 2025
Full time
Job Reference: SFH 423 Interview date to be confirmed We have an exciting opportunity to join us as the Store Manager of our recently opened Hornchurch Superstore. As the Store Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded through leading a team of staff and volunteers. Responsibilities: Work closely with the Area Manager to understand the requirements to ensure a successful operation Be responsible for overseeing the maintenance and health & safety of the store. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against the store KPI's. Lead and develop your team. Recruitment and selection of new team members and volunteers for the store Visual merchandising the store, maximising all opportunities. Driving new business into the store and engaging with the local community Experience required: Previous Store Manager experience within charity or retail. Has the ability to engage customers through outstanding customer service and visual merchandising skills. KPI aware and driven by data to make commercial decisions. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. We will require all successful candidates to be able to provide documentary ID proof of their Right to Work in the UK. We are not a Licensed Sponsor, so are unable to provide sponsorship to support applicants applying from outside of the UK. Help us to give great care. Donate today. Copyright - 2023 Saint Francis Hospice. All rights reserved.
Overview Hours: Part time - 30 Hours per week. Location: Retail Head Office - Ashton Gate, Romford RM3 8UF. Contract type: Permanent Rolling advert, please apply as soon as possible. Role This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations. Working closely with the Head of Retail and Director of Income Generation, you will: Manage property maintenance, repairs, and site compliance across retail stores Act as main contact for landlords, agents, and external contractors Lead health & safety compliance across sites in partnership with internal H&S leads Oversee service contracts, waste management, cleaning, and insurance claims Work to budget, using lean management practices to control costs Represent retail operations at internal meetings and cascade updates You will also manage a Retail Operations Assistant and support volunteers when needed. What We're Looking For We're looking for someone with: Experience in retail, estates or facilities management across multiple sites Key knowledge of retail operations Strong knowledge of health & safety and contractor management Great organisational and planning skills with a keen eye for detail The ability to build relationships and influence stakeholders at all levels Excellent IT and reporting skills A proactive, hands-on approach and the ability to think on your feet A background in the charity sector or retail operations is desirable Why Join Us? Flexible working: 30 hours across 4 or 5 days to suit your lifestyle Generous holiday allowance including your birthday off A values-driven, inclusive, and supportive environment The chance to play a key role in helping a charity achieve its mission Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work. For any questions please contact Paul Newell, Retail Operations Manager at: . Please note that a Basic DBS check will be undertaken as part of our pre-employment screening for the successful candidate.
Dec 09, 2025
Full time
Overview Hours: Part time - 30 Hours per week. Location: Retail Head Office - Ashton Gate, Romford RM3 8UF. Contract type: Permanent Rolling advert, please apply as soon as possible. Role This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations. Working closely with the Head of Retail and Director of Income Generation, you will: Manage property maintenance, repairs, and site compliance across retail stores Act as main contact for landlords, agents, and external contractors Lead health & safety compliance across sites in partnership with internal H&S leads Oversee service contracts, waste management, cleaning, and insurance claims Work to budget, using lean management practices to control costs Represent retail operations at internal meetings and cascade updates You will also manage a Retail Operations Assistant and support volunteers when needed. What We're Looking For We're looking for someone with: Experience in retail, estates or facilities management across multiple sites Key knowledge of retail operations Strong knowledge of health & safety and contractor management Great organisational and planning skills with a keen eye for detail The ability to build relationships and influence stakeholders at all levels Excellent IT and reporting skills A proactive, hands-on approach and the ability to think on your feet A background in the charity sector or retail operations is desirable Why Join Us? Flexible working: 30 hours across 4 or 5 days to suit your lifestyle Generous holiday allowance including your birthday off A values-driven, inclusive, and supportive environment The chance to play a key role in helping a charity achieve its mission Ready to Make a Difference? Apply now and help support a growing charity retail team through high-impact estates and operations work. For any questions please contact Paul Newell, Retail Operations Manager at: . Please note that a Basic DBS check will be undertaken as part of our pre-employment screening for the successful candidate.
