Verisure Services (UK) Limited

30 job(s) at Verisure Services (UK) Limited

Verisure Services (UK) Limited Enfield, Middlesex
Dec 05, 2023
Full time
Salary potential: £60,000 a year (OTE) Field Sales Executive -Enfield The Field Sales Executive role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Executives earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Sales Executive role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Sales Executive key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Sales Executive job, you will be converting leads from our call centre into a sale. Your primary focus will be canvassing potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, conducting a security survey in order to design a system that meets their security needs. You will also be generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 4.5 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in Be you. Be more. Be Verisure - Apply now! 006-North London All successful applicants will be subject to a DBS check (cost absorbed by Verisure)
Verisure Services (UK) Limited Exeter, Devon
Dec 14, 2022
Full time
Field Maintenance Engineer Full-time Location: Exeter - flexibility in travelling is required Salary: £23,000 base salary + uncapped commission (OTE 32K) Working Hours: 40 - 48 hours per week Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri with Saturday (ONE ON, ONE OFF) Holidays: 29 days' annual leave including bank holidays, increasing to 31 days after 1 years' service The Field Maintenance Technician role: Provide in-depth examination of our customers property. Advise on the best security and safety solutions in order to design a system that meets their security needs & risks. Installation and technical support provided to Verisure security systems with a focus "first time fix" solutions. Deliver a detailed, informed walkthrough of the Verisure Alarm system. Trouble shooting any issues and repeat false alarms that may arise. Responsible for managing stock materials and company vehicle maintenance in line with schedules. Committed to providing outstanding expertise and customer service. Required criteria for a Field Maintenance Technician: Strong English communication skills and a good team player Ability to make effective and timely resolutions A proactive and enthusiastic approach to work on maintenance A clean manual driving licence A passion for technology Benefits: Company car provided with fuel card Company smartphone Birthday off (following probation) Employee alarm discount programme (following probation) Employee referral scheme Gym Flex Pension plan Private Health Care plan Career progression with excellent growth opportunities. PerkBox - discounts at local restaurants, attractions, and retail outlets. If you are interested in technology or have any experience as a Service Engineer, Systems Designer, Installation or Maintenance Technician, then this may be the opportunity for you! Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL
Verisure Services (UK) Limited Guildford, Surrey
Dec 14, 2022
Full time
Field Service Technician Guildford & surrounding areas - some flexibility in travelling Full-time Salary: £23,000 /year + uncapped commission, OTE £32K Working Hours: 40-48 hours (9am to 6pm & 11am to 8pm) a week between Monday to Friday with Saturday (ONE ON ONE OFF) Holidays: 21 days holidays (increasing to 23 days after 1 years' service) plus bank holidays The Field Service Specialist role: Provide in-depth examination of our customers property and advise on the best security and safety solutions. Installing and providing technical support to Verisure security systems with a focus on "first time fix" solutions. Provide a detailed, informed walkthrough of the Verisure Alarm system. Trouble shooting any issues and repeat false alarms that may arise. Responsible for managing stock materials and company vehicle maintenance in line with schedules. Committed to providing outstanding expertise and customer service. Required criteria for a Field Service Specialist: Strong English communication skills and a good team player Ability to make effective and timely resolutions A proactive and enthusiastic approach to work on maintenance A clean manual driving licence A passion for technology Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Birthdays Off • GymFlex • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited Newcastle, Staffordshire
Dec 14, 2022
Full time
Field Maintenance Engineer Location: Stoke on Trent & surrounding areas Full-time Salary: £23,000 base salary + uncapped commission (OTE 32K) Working Hours: 40 - 48 hours per week Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri with Saturday (ONE ON, ONE OFF) Holidays: 29 days' annual leave including bank holidays, increasing to 31 days after 1 years' service The Field Maintenance Technician role: Provide in-depth examination of our customers property. Advise on the best security and safety solutions in order to design a system that meets their security needs & risks. Installation and technical support provided to Verisure security systems with a focus "first time fix" solutions. Deliver a detailed, informed walkthrough of the Verisure Alarm system. Trouble shooting any issues and repeat false alarms that may arise. Responsible for managing stock materials and company vehicle maintenance in line with schedules. Committed to providing outstanding expertise and customer service. Required criteria for a Field Maintenance Technician: Strong English communication skills and a good team player Ability to make effective and timely resolutions A proactive and enthusiastic approach to work on maintenance A clean manual driving licence A passion for technology Benefits: Company car provided with fuel card Company smartphone Birthday off (following probation) Employee alarm discount programme (following probation) Employee referral scheme Gym Flex Pension plan Private Health Care plan Career progression with excellent growth opportunities. PerkBox - discounts at local restaurants, attractions, and retail outlets. If you are interested in technology or have any experience as a Service Engineer, Systems Designer, Installation or Maintenance Technician, then this may be the opportunity for you! Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL
Verisure Services (UK) Limited
Dec 13, 2022
Full time
Retail Sales Associate Salary potential: £33,000 a year (OTE) - minimum £17,290 / year + uncapped commissions. Schedule: 35 hours per week, 5 on 2 off, working weekends The Retail Sales Associate role is a result of a new partnership between Verisure, the number 1 alarm company in Europe, and Currys, one of the UK leading retailers of home electronics. It is ideal for ambitious candidates with good customer service skills. We expect successful retail sales associates to earn more than £30k per annum, but with an uncapped commission scheme that triggers after your 7th sale, there is no limit on how much you can earn. What you will be doing Driving sales with a welcoming and honest attitude. To represent the Verisure brand and promoting our security alarm system and monitoring services. Requirements A positive attitude and good communication skills. A charismatic and professional approach. Acquire product knowledge and be able to handle objections of potential customers. Benefits We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Besides providing opportunities for progression, full training, and marketing materials, we offer: Company pension plan Parental leave Exclusive company discounts 21 days holidays (plus bank holidays) A day off for your birthday Comprehensive medical insurance. If you would like to find out more about this opportunity, apply now and we'll be in touch.
Verisure Services (UK) Limited North Shields, Tyne And Wear
Dec 13, 2022
Full time
Retail Sales Associate Salary potential: £33,000 a year (OTE) - minimum £17,290 / year + uncapped commissions. Schedule: 35 hours per week, 5 on 2 off, working weekends The Retail Sales Associate role is a result of a new partnership between Verisure, the number 1 alarm company in Europe, and Currys, one of the UK leading retailers of home electronics. It is ideal for ambitious candidates with good customer service skills. We expect successful retail sales associates to earn more than £30k per annum, but with an uncapped commission scheme that triggers after your 7th sale, there is no limit on how much you can earn. What you will be doing Driving sales with a welcoming and honest attitude. To represent the Verisure brand and promoting our security alarm system and monitoring services. Requirements A positive attitude and good communication skills. A charismatic and professional approach. Acquire product knowledge and be able to handle objections of potential customers. Benefits We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Besides providing opportunities for progression, full training, and marketing materials, we offer: Company pension plan Parental leave Exclusive company discounts 21 days holidays (plus bank holidays) A day off for your birthday Comprehensive medical insurance. If you would like to find out more about this opportunity, apply now and we'll be in touch.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 13, 2022
Full time
Job Description Collections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + up to £5,500 commission and bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service Verisure have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties of a Collections Advisor: Collecting unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Advisor: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Problem-solving skills Staying calm under pressure Basic IT skills About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity & Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. Benefits Package We're dedicated to providing our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates. Verisure is located on the same business park as Concentrix, Sitel, Tesco Bank, Greggs, Balford Beatty and many more.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 13, 2022
Full time
Job Description Collections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + commission and bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." We have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and confident problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties and responsibilities of a Collections Advisor: Responsible for the collection of unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Advisor: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Confident and energetic Problem-solving skills Staying calm under pressure Basic IT skills Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 13, 2022
Full time
CUSTOMER SUPPORT ADVISOR (NIGHTS) - ALARM RECEIVING CENTRE Quorum Business Park, NE12 8BU 9th January Start Date Salary: £21,000 - £23,000 + £1,200 annual performance based bonus Working Hours: 10:00pm - 07:00am fixed shift (40hrs weekly) Shift Pattern: Monday - Sunday 4 on 2 off Holidays: 29 days annual leave including bank holidays, increasing to 31 days after a years' service (shift workers working a bank holiday will be granted a day's holiday in lieu) Overview Reacting to incidents in a timely manner Processing Alarms signals received from customer's premises, reviewing of images, liaising with guard/police/ambulance/fire brigade as part of Monitoring duties Making quick and accurate choices following strict security protocols. Making outbound calls to communicate what is happening during an incident and to ensure customers' security. Receiving Inbound calls from customers and handling their requests Preventing false alarms, explaining how to use the system and detecting technical issues. About you Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about customers' security and safety. Ability to multitask effectively whilst keeping a high level of service quality. Proactive and able to follow strict protocols accurately. Accurate data capture and typing skills. Good IT and Microsoft Office skills. A selfless team player. We welcome applications from different experiences including retail, call centre, 111 call handlers and emergency call handlers. Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: 29 days annual leave including bank holidays Increasing Annual Leave Entitlement Birthdays Off Discounted Gym & Health Club Membership Contributory Pension Bupa Private Healthcare and Medicash Cash Plan Perkbox - discounts from major retailers such as M&S, Morrisons, Tesco, Sainsburys, Amazon and others Enhanced Maternity & Paternity Schemes Employee Referral Cash Reward Employee Alarm Discount About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become . Our rapid expansion and ongoing success are expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity and Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 13, 2022
Full time
Collections Agent Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: £21,000 -£23,000 per annum + bonus Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 or 10:30-19:00 Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years' service About Us "Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become . Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan." Diversity & Inclusion "Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help." We have an exciting new role in the Finance department of our new Centre of Excellence. We are looking for a tenacious, resilient and confident problem solver. Duties will include contacting customers and discussing incomplete transactions, back office administration, basic reporting and logging of information. Someone with great end to end conversation experience, and the ability to confirm payments and finalise calls. Duties and responsibilities of a Collections Agent: Responsible for the collection of unpaid consumer debt in a call centre environment Contact customers and discuss unresolved issues on customer accounts Documents all discussions and actions in the collections system or database. Confirms payment arrangements and finalises call Uploading data and recording information Communicating with other agents and staff Following the data collection process, ensuring there are no gaps or loss of data General back office administration, including customer correspondence. Essential Skills of a Collections Agent: Natural flair with conversation and negotiation Empathetic but resilient when speaking to customers Persistent work ethic Target driven Confident and energetic Problem-solving skills Staying calm under pressure Basic IT skills Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 10, 2022
Full time
Customer Service Assistant Newcastle, NE12 8BU Salary: £21,000 - £23,000 pa + £1,200 pa Performance Bonus Working Hours: Full Time, 37.5 hours per week Shift Patterns: between 8am to 9pm, Mon - Sun, 5 on 2 off Holidays: 29 days holidays (increases to 31 days after 12 months' service) including bank holidays. Start Date: 9th January 2023 As a Customer Service Assistant, you will be the point of contact for our all our customers, ensuring their queries or complaints are resolved quickly and professionally. The right person for the job must be able to work in a fast-paced environment & have excellent communication skills. You will provide 1st line support and must have the ability to objection handle when needed as well as always striving to achieve first call resolution with every customer. The role of a Customer Service Assistant Provide excellent customer experience front line assistance and help with technical issues within our busy inbound customer service team Dealing with customer complaints effectively Answer customers' queries on how to use the alarm system or providing technical help within our agreed service times. Assist customers regarding invoices and taking payments over the phone Make outbound calls when needed to update customers on their needs. Ensure First Call Resolution at any time in any communication channel Update relevant information in our customers' records Skills & Experience 6 months' experience in customer service including call centre and retail. Excellent communication skills with problem solving attitude Customer oriented, genuine passionate about customers' security and safety. Ability to multitask effectively whilst keeping a high level of service quality Strong computer and MS office skills. We welcome applications from different experiences including retail and call centre Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: Birthdays Off Discounted Gym & Health Club Membership Contributory Pension Free parking at Quorum Business Park near businesses such as Concentrix and Tesco Bank (Subject to Permit) Bupa Private Healthcare and MediCash Cash Plan PerkBox - discounts from major retailers such as Morrisons, M&S, Sainsburys, Tesco, Amazon and others. Enhanced Maternity & Paternity Schemes Employee Referral Cash Reward Employee Alarm Discount Cycle to work scheme About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become . Our rapid expansion and ongoing success are expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity and Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 10, 2022
Full time
Customer Service Advisor 9th January Start Date Quorum Business Park, Longbenton NE12 8BU Salary: £21,000 - £23,000 pa + £1,200 pa Performance Bonus Working Hours: Full Time, 37.5 hours per week Shift Patterns: between 8am to 9pm, Mon - Sun, 5 on 2 off Holidays: 29 days holidays (increases to 31 days after 12 months' service) including bank holidays. As a Customer Service Advisor, you will be the point of contact for our customers ensuring their query / complaint is resolved quickly and professionally, you must be able to work in a fast-paced environment & have excellent communication skills. You will be provide 1st line assistance with the ability to objection handle when needed and always strive to achieve first call resolution with every customer. The role of a Customer Service Advisor Provide excellent customer experience front line assistance and help with technical issues within our busy inbound customer service team Dealing with customer complaints effectively Answer customers' queries on how to use the alarm system or providing technical help within our agreed service times. Assist customers regarding invoices and taking payments over the phone Make outbound calls when needed to update customers on their needs. Ensure First Call Resolution at any time in any communication channel Update relevant information in our customers' records Skills & Experience 6 months' experience in customer service including call centre and retail. Excellent communication skills with problem solving attitude Customer oriented, genuine passionate about customers' security and safety. Ability to multitask effectively whilst keeping a high level of service quality Strong computer and MS office skills. We welcome applications from different experiences including retail and call centre Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: Birthdays Off (following successful probation) Discounted Gym & Health Club Membership Contributory Pension Free parking at Quorum Business Park near businesses such as Concentrix and Tesco Bank (Subject to Permit) Bupa Private Healthcare and MediCash Cash Plan PerkBox - discounts from major retailers such as Morrisons, M&S, Sainsburys, Tesco, Amazon and others. Enhanced Maternity & Paternity Schemes Employee Referral Cash Reward Employee Alarm Discount Cycle to work scheme About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become . Our rapid expansion and ongoing success are expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity and Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited City, Newcastle Upon Tyne
Dec 10, 2022
Full time
Customer Retentions Advisor Quorum Business Park, Newcastle, NE12 8BU Salary: £21,000 - £23,000 basic + commission (OTE £37,000) Working Hours: 37.5 hours per week Shift Pattern: Monday - Friday 09:00-17:30 Holidays: 21 days + bank holidays, increases to 23 days plus bank holidays after 1 years' service Verisure are looking for Retentions Advisors to join our growing department here in Quorum Business Park, Newcastle. You will be working in a call centre environment and be part of a large, diverse team. This role would suit someone with a strong sales or objection handling background. Key responsibilities of a Customer Retentions Advisor: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising with various other departments both within the business and third parties Updating relevant information in our customers' records Delivering first class customer service to customers Essential skills for a Customer Retentions Advisor: A minimum of one-year experience in call centre environment, in a telesales or retention role Experience in dealing with high level complaints Strong computer and MS office skills Excellent interpersonal & communication skills with problem solving attitude Attention to detail Customer oriented, genuinely passionate about providing an amazing experience through every interaction The ability to multitask effectively whilst keeping a high level of service quality Proactive and work effectively and efficiently Enjoys working in a team Passionate and willing to learn in a dynamic and challenging environment Ambitious and willing to accept new challenges Great customer service skills About Us Verisure is a leading provider of monitored smart alarms & cameras to homes and small businesses - we provide peace of mind to more than 4 million customers around the world. We are the fastest-growing security company in Europe and Latin America, holding the position in all 15 of our top 17 markets, supported by 20,000+ passionate colleagues. For over 30 years we have supported customers with our commitment to providing an immediate human response, powered by reliable, innovative technology The UK is one of our fastest-growing markets - it's a great time to join our UK team! Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: • Increasing Annual Leave Entitlement • Birthdays Off • Discounted Gym & Health Club Membership • Complementary Nespresso Hot Drinks • Contributory Pension • Company Socials • Bupa Private Healthcare • Medicash Cash Plan • Perkbox (freebies, discounts and more) • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Employee Alarm Discount • Cycle to Work Scheme • Preferential rates at Kids 1st nursery. Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited Newcastle Upon Tyne, Tyne And Wear
Dec 10, 2022
Full time
Call Centre Agent Quorum Business Park, Newcastle, NE12 8BU Salary: £21,000 - £23,000 pa + £1,200 pa Performance Bonus Working Hours: Full Time, 37.5 hours per week Shift Patterns: between 8am to 9pm, Mon - Sun, 5 on 2 off Holidays: 29 days holidays (increases to 31 days after 12 months' service) including bank holidays. As a Call Centre Agent, you will be the point of contact for our customers ensuring their query / complaint is resolved quickly and professionally, you must be able to work in a fast-paced environment & have excellent communication skills. You will be provide 1st line assistance with the ability to objection handle when needed and always strive to achieve first call resolution with every customer. The role of a Call Centre Agent Provide excellent customer experience front line assistance and help with technical issues within our busy inbound customer service team Dealing with customer complaints effectively Answer customers' queries on how to use the alarm system or providing technical help within our agreed service times. Assist customers regarding invoices and taking payments over the phone Make outbound calls when needed to update customers on their needs. Ensure First Call Resolution at any time in any communication channel Update relevant information in our customers' records Skills & Experience 6 months' experience in customer service including call centre and retail. Excellent communication skills with problem solving attitude Customer oriented, genuine passionate about customers' security and safety. Ability to multitask effectively whilst keeping a high level of service quality Strong computer and MS office skills. We welcome applications from different experiences including retail and call centre Verisure Career Opportunities A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. Benefits Package We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include: Birthdays Off (following successful probation) Discounted Gym & Health Club Membership Complementary Nespresso Hot Drinks Contributory Pension Free parking at Quorum Business Park near businesses such as Concentrix and Tesco Bank (Subject to Permit) Bupa Private Healthcare and MediCash Cash Plan PerkBox - discounts from major retailers such as Morrisons, M&S, Sainsburys, Tesco, Amazon and others. Enhanced Maternity & Paternity Schemes Employee Referral Cash Reward Employee Alarm Discount Cycle to work scheme About Us Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become . Our rapid expansion and ongoing success are expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan. Diversity and Inclusion Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Ready to join our team and make your dream job a reality? Apply today and we'll get in touch! Be you. Be more. Be Verisure. All employees must complete a DBS check, provided by Verisure to all successful candidates.
Verisure Services (UK) Limited
Sep 24, 2022
Full time
Salary potential: £60,000 a year (OTE) Field Sales Assistant -Turnham Green The Field Sales Assistant role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Field Sales Assistants earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Field Sales Assistant role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Field Sales Assistant key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Field Sales Assistant job, you will be converting warm leads from our call centre into a sale and generating new business leads while long-lasting and meaningful customer relationships. Your primary focus will be on meeting potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, and generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 3.7 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in... Be you. Be more. Be Verisure - Apply now! 011-Central London 2 Due to the nature of the work a basic DBS will need to be completed if successful.
Verisure Services (UK) Limited
Sep 24, 2022
Full time
Salary potential: £60,000 a year (OTE) Field Sales Executive -Richmond The Field Sales Executive role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Executives earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Sales Executive role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Sales Executive key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Sales Executive job, you will be converting warm leads from our call centre into a sale and generating new business leads while long-lasting and meaningful customer relationships. Your primary focus will be on meeting potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, and generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 3.7 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in... Be you. Be more. Be Verisure - Apply now! 011-Central London All successful applicants will be subject to a DBS check (cost absorbed by Verisure)
Verisure Services (UK) Limited Poole, Dorset
Sep 24, 2022
Full time
Salary potential: £60,000 a year (OTE) Field Sales Trainee-Poole The Field Sales Trainee role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Field Sales Trainees earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Field Sales Trainee role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Field Sales Trainee key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Field Sales Trainee job, you will be converting warm leads from our call centre into a sale and generating new business leads while long-lasting and meaningful customer relationships. Your primary focus will be on meeting potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, and generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 3.7 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in... Be you. Be more. Be Verisure - Apply now! Due to the nature of the work a basic DBS will need to be completed if successful. 007-Southampton
Verisure Services (UK) Limited Bury St. Edmunds, Suffolk
Sep 24, 2022
Full time
Salary potential: £60,000 a year (OTE) Field Sales Executive - Bury St Edmunds The Field Sales Executive role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Executives earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Sales Executive role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Sales Executive key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Sales Executive job, you will be converting warm leads from our call centre into a sale and generating new business leads while long-lasting and meaningful customer relationships. Your primary focus will be on meeting potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, and generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 3.7 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in... Be you. Be more. Be Verisure - Apply now! 014-Cambridge Due to the nature of the work a basic DBS will need to be completed if successful.
Verisure Services (UK) Limited Stanton, Suffolk
Sep 24, 2022
Full time
Salary potential: £60,000 a year (OTE) Field Sales Advisor -Great Barton The Field Sales Advisor role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Field Sales Advisor s earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Field Sales Advisor role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Field Sales Advisor key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Field Sales Advisor job, you will be converting warm leads from our call centre into a sale and generating new business leads while long-lasting and meaningful customer relationships. Your primary focus will be on meeting potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, and generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 3.7 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in... Be you. Be more. Be Verisure - Apply now! 014-Cambridge Due to the nature of the work a basic DBS will need to be completed if successful.
Verisure Services (UK) Limited Cambridge, Cambridgeshire
Sep 24, 2022
Full time
Salary potential: £60,000 a year (OTE) Field Sales Trainee -Cambridge The Field Sales Trainee role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Trainees earn between £30k - £40k OTE in their first year, and our top performers can earn more than £60k OTE. This Sales Trainee role offers the following: Company car with fuel card and mobile phone (subject to terms). The chance to boost your salary with an uncapped commission scheme. A solid career path with excellent growth opportunities. Bupa health insurance, pension plan, generous holiday and maternity/paternity leave. Sales Trainee key responsibilities: Converting warm leads into sales through a direct sales approach. Creating your own sales opportunities: cold canvassing in businesses and in residential areas. Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele. In this flexible Sales Trainee job, you will be converting warm leads from our call centre into a sale and generating new business leads while long-lasting and meaningful customer relationships. Your primary focus will be on meeting potential customers at their properties, introducing them to Verisure, showcasing our award-winning products, and generating new sales. Previous experience in sales is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months. We are a team of 20,000 people worldwide today - and growing quickly. We are the provider of smart alarms in Europe, and we are proud to protect more than 3.7 million customers, who trust us to keep them, their families or their businesses safe, and this is where you come in... Be you. Be more. Be Verisure - Apply now! 014-Cambridge Due to the nature of the work a basic DBS will need to be completed if successful.