International Supply Chain Manager We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for a passionate and driven supply chain professional to play a key role in shaping and supporting Pret's international logistics strategy. As an International Supply Chain Manager, you will be responsible for managing and optimising the end-to-end supply chain and logistics operations across Pret's international markets (both Equity and Franchise). You will help streamline existing and new logistics routes and infrastructure, ensuring compliant, cost-effective and efficient exports across all territories - defining, tracking and reporting on clear KPIs to measure performance and drive continuous improvement. This role requires close coordination and collaboration with supply chain teams across all markets, as well as with UK and International Technical, Buying Teams, and Pret's nominated suppliers. You will ensure that product lists (Food, Drink, Packaging and goods not for re-sale) are accurately maintained, regularly updated, and effectively communicated, and that all product specifications are available to support smooth product registration processes. A strong understanding of import/export regulations is essential, as you will be responsible for managing suppliers and third party logistics providers (3PLs) to ensure the correct documentation is in place to facilitate compliant international shipments - including full adherence to customs regulations and applicable Incoterms. Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all supply chain and product related queries, ensuring timely resolution and consistent communication across teams. You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades, from Managing Directors to Warehouse Operatives. The role is based at either Pret's London or Paris support centre, requiring a minimum of 3 4 days in the office each week, including a fortnightly presence at Pret's nominated distributor. It may require some overseas travel. The role reports to the International Head of Supply Chain & Logistics, with an indirect operational reporting line into the UK Head of Supply Chain and Logistics. Responsibilities Managing the international end to end supply chain and logistics operations, ensuring seamless coordination, cost effectiveness and efficiency with clear KPIs to define and monitor. Own the UK nominated distributor international operations P&L, ensure that costs are within budget and drive continuous improvements initiatives. Oversee demand forecasting and planning for international markets, analyse current performance and implement corrective actions where needed. Oversee logistics operations for outbound shipping from Pret's nominated distributor (including labelling requirement) to our international locations, ensuring full compliance with customs regulations, export requirements and applicable Incoterms. Identify the best central warehousing partner and operating model to support our international growth. Optimise logistic routes and performance to ensure timely delivery and cost efficiency. Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers. Own and update the international supply chain manual and supplements for franchise partners. Provide expertise on export requirements and market specific regulations across all territories. Support development of multi lingual products and market specific products (e.g. translations, Halal). Day to Day Responsibilities Maintain the day to day relationship between our Pret's nominated distributor and our international markets including owning meeting agendas and leading discussions. Co ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. Maintain and manage the international product list for export, communicating updates to market teams and partners. Work with the Food technical managers to share accurate product specifications and ensure consistency across all export markets. Act as escalation point to ensure Pret's nominated suppliers provide the correct export documentation in order to facilitate shipments. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. Technical skills required: strong understanding of import/export regulations and documentation requirements is essential, as well as strong analytical skills. We offer £55,000 - £65,000 per year with 10% annual bonus potential. €50,000 - €60,000 per year with 10% annual bonus potential. Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks Benefits and perks are tailored to each location and will be shared during the hiring process. In the UK we offer; 33 days of holiday including (flexi) Bank Holidays Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexitime and hybrid working (3 days in the office, two days at home) Lifestyle savings Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation In our Paris office we offer; 25 days of annual leave, plus an average of 9 RTT days 9 flexible public holidays Mandatory French social benefits: Health Insurance, Pension and Life Insurance Loyalty awards after 5, 10, 15 and 20 years of service 1 day of remote work per week Free staff meal Gold Card - 30% discount 50% reimbursement of public transportation costs Access to Works Council benefits (CSE) We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey First, you'll have a relaxed 30 minute conversation with our Recruitment team and the Head of UK Supply Chain, giving us a chance to get to know you and your experience. Next, you'll be invited to a one hour virtual interview with the Line Manager, which will include a task. The final stage will be a conversation with a senior leader. Before you apply As a reminder, this role can be based at Pret's Support Centre in London Victoria or in Paris, France. Candidates should submit their applications in English. Lastly, we'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 14th April 2026
Apr 07, 2026
Full time
International Supply Chain Manager We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for a passionate and driven supply chain professional to play a key role in shaping and supporting Pret's international logistics strategy. As an International Supply Chain Manager, you will be responsible for managing and optimising the end-to-end supply chain and logistics operations across Pret's international markets (both Equity and Franchise). You will help streamline existing and new logistics routes and infrastructure, ensuring compliant, cost-effective and efficient exports across all territories - defining, tracking and reporting on clear KPIs to measure performance and drive continuous improvement. This role requires close coordination and collaboration with supply chain teams across all markets, as well as with UK and International Technical, Buying Teams, and Pret's nominated suppliers. You will ensure that product lists (Food, Drink, Packaging and goods not for re-sale) are accurately maintained, regularly updated, and effectively communicated, and that all product specifications are available to support smooth product registration processes. A strong understanding of import/export regulations is essential, as you will be responsible for managing suppliers and third party logistics providers (3PLs) to ensure the correct documentation is in place to facilitate compliant international shipments - including full adherence to customs regulations and applicable Incoterms. Furthermore, you may support the launch of new franchise markets and serve as the central point of contact for all supply chain and product related queries, ensuring timely resolution and consistent communication across teams. You will have excellent written and spoken English and be able to write accurately, concisely and with a good dose of personality. You will be calm, professional and methodical in dealing with both internal and external stakeholders of all levels and grades, from Managing Directors to Warehouse Operatives. The role is based at either Pret's London or Paris support centre, requiring a minimum of 3 4 days in the office each week, including a fortnightly presence at Pret's nominated distributor. It may require some overseas travel. The role reports to the International Head of Supply Chain & Logistics, with an indirect operational reporting line into the UK Head of Supply Chain and Logistics. Responsibilities Managing the international end to end supply chain and logistics operations, ensuring seamless coordination, cost effectiveness and efficiency with clear KPIs to define and monitor. Own the UK nominated distributor international operations P&L, ensure that costs are within budget and drive continuous improvements initiatives. Oversee demand forecasting and planning for international markets, analyse current performance and implement corrective actions where needed. Oversee logistics operations for outbound shipping from Pret's nominated distributor (including labelling requirement) to our international locations, ensuring full compliance with customs regulations, export requirements and applicable Incoterms. Identify the best central warehousing partner and operating model to support our international growth. Optimise logistic routes and performance to ensure timely delivery and cost efficiency. Build and maintain strong relationships with franchise partners, suppliers, freight forwarders, 3PL partners and other logistics service providers. Own and update the international supply chain manual and supplements for franchise partners. Provide expertise on export requirements and market specific regulations across all territories. Support development of multi lingual products and market specific products (e.g. translations, Halal). Day to Day Responsibilities Maintain the day to day relationship between our Pret's nominated distributor and our international markets including owning meeting agendas and leading discussions. Co ordinate with third party logistics (3PL) and fourth party logistics (4PL) providers to meet franchise partner export and import requirements for our products. Maintain and manage the international product list for export, communicating updates to market teams and partners. Work with the Food technical managers to share accurate product specifications and ensure consistency across all export markets. Act as escalation point to ensure Pret's nominated suppliers provide the correct export documentation in order to facilitate shipments. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. Technical skills required: strong understanding of import/export regulations and documentation requirements is essential, as well as strong analytical skills. We offer £55,000 - £65,000 per year with 10% annual bonus potential. €50,000 - €60,000 per year with 10% annual bonus potential. Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks Benefits and perks are tailored to each location and will be shared during the hiring process. In the UK we offer; 33 days of holiday including (flexi) Bank Holidays Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexitime and hybrid working (3 days in the office, two days at home) Lifestyle savings Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation In our Paris office we offer; 25 days of annual leave, plus an average of 9 RTT days 9 flexible public holidays Mandatory French social benefits: Health Insurance, Pension and Life Insurance Loyalty awards after 5, 10, 15 and 20 years of service 1 day of remote work per week Free staff meal Gold Card - 30% discount 50% reimbursement of public transportation costs Access to Works Council benefits (CSE) We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey First, you'll have a relaxed 30 minute conversation with our Recruitment team and the Head of UK Supply Chain, giving us a chance to get to know you and your experience. Next, you'll be invited to a one hour virtual interview with the Line Manager, which will include a task. The final stage will be a conversation with a senior leader. Before you apply As a reminder, this role can be based at Pret's Support Centre in London Victoria or in Paris, France. Candidates should submit their applications in English. Lastly, we'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 14th April 2026
A leading food company in the UK is seeking a Senior Food Safety Manager to ensure compliance with food safety standards across international markets. In this full-time role, you will lead the development of global food safety policies, oversee microbiological testing, and ensure operational excellence. The ideal candidate will have a background in environmental health or food science, a strong understanding of food safety legislation, and excellent communication skills. Competitive salary and comprehensive benefits are offered.
Apr 06, 2026
Full time
A leading food company in the UK is seeking a Senior Food Safety Manager to ensure compliance with food safety standards across international markets. In this full-time role, you will lead the development of global food safety policies, oversee microbiological testing, and ensure operational excellence. The ideal candidate will have a background in environmental health or food science, a strong understanding of food safety legislation, and excellent communication skills. Competitive salary and comprehensive benefits are offered.
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
Apr 06, 2026
Full time
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
Apr 06, 2026
Full time
We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Senior Food Safety Manager, you'll be responsible for ensuring that all Pret food products and operations internationally meet our food safety standards and comply with relevant legislation, while also shaping the long term strategy that protects brand trust and enables operational excellence across markets. The role drives continuous improvement by developing and enhancing global food safety policies, overseeing microbiological and allergen surveillance, and ensuring robust testing protocols that lead to meaningful action. It also leads global food safety audit programmes across equity and franchise operations, creating consistency, elevating performance, and supporting Pret's strategic priorities-delivering compliance to the technical and safety framework, and ensuring customers everywhere can enjoy Pret's freshly made food with confidence. Key responsibilities Reporting to the head of compliance within the technical and sustainability team, this is a full time role. Lead the development, implementation, and continuous improvement of food safety standards across all international markets, ensuring alignment with regulatory requirements and internal policies. Define and maintain global food safety policies and procedures ensuring they are science based, risk informed, and practically applicable across global markets. Lead Pret's microbiological and allergen surveillance programs, ensuring regular testing is conducted and results are reviewed, reported, and acted upon. Work alongside technical, safety, and compliance teams to follow up on food safety related non compliances, ensuring robust corrective actions plans are in place, and closed out. Support rapid response to food safety incidents, recalls, or regulatory challenges, ensuring effective root cause analysis and corrective actions. Oversee global food safety audit programs and ensure timely resolution of non conformances. Track quarterly KPIs, identifying risks, driving continuous improvement, and reporting internally. Ensure consistent food safety performance across both company owned (equity) and franchised operations, adapting approaches to suit different operating models while maintaining high standards. Support the development of food safety training for shop teams to ensure consistent understanding and application of standards. Collaborate with the compliance team to support food technical & safety reviews, ensuring food safety documentation and practices are always audit ready. Stay informed of changes in food safety legislation and emerging risks, advising the business and updating policies accordingly. Responsible for maintaining a network to "bring the outside in", as well as sitting on industry groups to ensure Pret stays on top of industry changes and best practice. Audit Compliance - to comply with Pret's internal audit requirements and ensure thorough due diligence and processes are properly documented and systematically tracked at all times. Experience and Skills required Degree qualified in environmental health, food science, microbiology or related discipline. Strong understanding of food safety legislation, expertise in microbiological risks, contamination control, and food hygiene practices. Familiarity with surveillance testing (microbiological, allergen, chemical) and interpreting lab results. Ability to assess food safety risks across shop operations. An advanced food safety qualification. Level 4 HACCP would be beneficial. Skilled in root cause analysis and implementing corrective/preventive actions. Strong communication skills to engage with cross functional departments. Ability to translate complex food safety requirements into clear, practical guidance for audiences with limited technical knowledge. Experience working with or for regulatory bodies. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer A salary range of £55,000 - £65,000 p.a. plus a bonus potential of 20% Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us, including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 16th April 2026
A leading food company in the UK is seeking a Senior Food Safety Manager to ensure compliance with food safety standards across international markets. In this full-time role, you will lead the development of global food safety policies, oversee microbiological testing, and ensure operational excellence. The ideal candidate will have a background in environmental health or food science, a strong understanding of food safety legislation, and excellent communication skills. Competitive salary and comprehensive benefits are offered.
Apr 06, 2026
Full time
A leading food company in the UK is seeking a Senior Food Safety Manager to ensure compliance with food safety standards across international markets. In this full-time role, you will lead the development of global food safety policies, oversee microbiological testing, and ensure operational excellence. The ideal candidate will have a background in environmental health or food science, a strong understanding of food safety legislation, and excellent communication skills. Competitive salary and comprehensive benefits are offered.
