We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. Ark Workplace Risk Hybrid with occasional travel to our London office All Business Expenses Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark's fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership Act as Ark's lead technical authority on fire safety matters. Lead the development, implementation, and upkeep of fire safety service products including: Fire risk assessments Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly. Support the business in responding to serious fire-related incidents or enforcement actions. Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence Lead peer reviews of internal priority processes. Manage the competence framework and CPD schedule for fire safety consultants. Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency. Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support Provide strategic and technical input into client tenders and proposals. Act as a senior point of contact for technical fire queries from clients and colleagues. Support business growth by delivering insightful thought leadership seminars/webinars. Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc. Help shape the long-term growth and innovation strategy of Ark's fire safety function. Essential Skills and Attributes Outstanding technical fire safety knowledge. Deep understanding of UK fire legislation, supporting standards and approved guidance. Comfortable with providing confident and calming advice in high-stakes scenarios. Approachable, collaborative and respected by peers and external stakeholders. Commercially aware with an understanding of resource allocation, fee proposals and margin protection. Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience Full membership with the Institute of Fire Safety Managers (IFSM) or IFE. Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible. Ideally holds (or working towards) a Fire Engineering degree. Holds a minimum Level 5 fire safety qualification. Experience within consultancy or client-facing fire advisory roles is essential. Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer Competitive & tailored salary and benefits package Opportunities for professional development and career progression A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety Working with our diverse range of clients within the built environment, including residential and commercial. A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program. Social events with your colleagues. Professional Membership reimbursement This is a hybrid position where you will mainly work from home with occasional travel to our London office. The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in "Creating a Better World by Delivering Trusted Compliance Solutions. Create a Job Alert Interested in building your career at Ark Workplace Risk ? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Consent to Process Your Data Select Helix International Group will store and process your application data in accordance with GDPR and our Privacy Policy. Your information will be retained for up to 2 years unless you request its removal earlier. We use this data solely for recruitment and selection purposes. Do you consent to us storing and processing your data for this purpose? Will you now or in the future require sponsorship for employment visa status? How many years experience do you have in a senior fire safety position? Do you have a minimum of a level 5 in fire safety (or equivalent) Contact Info Warnford Court, 29 Throgmorton Street, London EC2N 2AT
Aug 01, 2025
Full time
We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. Ark Workplace Risk Hybrid with occasional travel to our London office All Business Expenses Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark's fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership Act as Ark's lead technical authority on fire safety matters. Lead the development, implementation, and upkeep of fire safety service products including: Fire risk assessments Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly. Support the business in responding to serious fire-related incidents or enforcement actions. Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence Lead peer reviews of internal priority processes. Manage the competence framework and CPD schedule for fire safety consultants. Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency. Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support Provide strategic and technical input into client tenders and proposals. Act as a senior point of contact for technical fire queries from clients and colleagues. Support business growth by delivering insightful thought leadership seminars/webinars. Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc. Help shape the long-term growth and innovation strategy of Ark's fire safety function. Essential Skills and Attributes Outstanding technical fire safety knowledge. Deep understanding of UK fire legislation, supporting standards and approved guidance. Comfortable with providing confident and calming advice in high-stakes scenarios. Approachable, collaborative and respected by peers and external stakeholders. Commercially aware with an understanding of resource allocation, fee proposals and margin protection. Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience Full membership with the Institute of Fire Safety Managers (IFSM) or IFE. Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible. Ideally holds (or working towards) a Fire Engineering degree. Holds a minimum Level 5 fire safety qualification. Experience within consultancy or client-facing fire advisory roles is essential. Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer Competitive & tailored salary and benefits package Opportunities for professional development and career progression A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety Working with our diverse range of clients within the built environment, including residential and commercial. A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program. Social events with your colleagues. Professional Membership reimbursement This is a hybrid position where you will mainly work from home with occasional travel to our London office. The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in "Creating a Better World by Delivering Trusted Compliance Solutions. Create a Job Alert Interested in building your career at Ark Workplace Risk ? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Consent to Process Your Data Select Helix International Group will store and process your application data in accordance with GDPR and our Privacy Policy. Your information will be retained for up to 2 years unless you request its removal earlier. We use this data solely for recruitment and selection purposes. Do you consent to us storing and processing your data for this purpose? Will you now or in the future require sponsorship for employment visa status? How many years experience do you have in a senior fire safety position? Do you have a minimum of a level 5 in fire safety (or equivalent) Contact Info Warnford Court, 29 Throgmorton Street, London EC2N 2AT
We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. Business Director Ark Workplace Risk (PE-Backed) Location: London (Hybrid, with UK travel) Reports to: Managing Director (primary), Group COO (dotted-line) Package: Competitive Salary + Bonus + LTIP Ark is scaling fast, and we're looking for a Business Director to lead the step-change. Backed by private equity and growing at over 30% annually, Ark is the UK's leader in building safety and compliance, delivering fire, H&S, structural, and water risk services, powered by our proprietary tech platform, QUOODA . We're now moving from expert-led consultancy to a scalable, data-driven platform business , and this role is critical to making that transformation real. What You'll Do As Business Director , you'll be the trusted co-pilot to the MD , leading our operating model, budget execution, and commercial performance. You'll: • Own our performance cadence - from weekly flash to quarterly reforecast • Manage P&L delivery alongside the MD and FC • Lead and coach operations and delivery leaders across the business • Drive scalable systems, margin control, and resource alignment • Shape our structure and culture as we scale from £20M to £60M+ This is a hands-on leadership role in a PE-backed transformation environment - ideal for someone who's led growth from £15-50M+ and understands what real operational discipline looks like. What You Bring • 7-12+ years in commercial or operational leadership in services, SaaS, compliance or consulting • Proven experience owning budgets, KPIs, pricing models, and delivery • Systems-builder who drives clarity, accountability, and performance • Strong cross-functional leadership and investor-readiness • Low ego, high EQ, and thrives in fast-moving, results-driven teams Why Ark? • Shape the future of building safety in the UK • Work alongside respected MD and Group COO • Lead critical elements of our investor value creation plan • Be part of a purpose-led, PE-backed growth journey Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website What are your Salary expectations? What is your notice period? Are you authorised to work in the UK? Select Consent to Process Your Data Select Helix International Group will store and process your application data in accordance with GDPR and our Privacy Policy. Your information will be retained for up to 2 years unless you request its removal earlier. We use this data solely for recruitment and selection purposes. Do you consent to us storing and processing your data for this purpose? Contact Info Warnford Court, 29 Throgmorton Street, London EC2N 2AT
Jul 29, 2025
Full time
We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. Business Director Ark Workplace Risk (PE-Backed) Location: London (Hybrid, with UK travel) Reports to: Managing Director (primary), Group COO (dotted-line) Package: Competitive Salary + Bonus + LTIP Ark is scaling fast, and we're looking for a Business Director to lead the step-change. Backed by private equity and growing at over 30% annually, Ark is the UK's leader in building safety and compliance, delivering fire, H&S, structural, and water risk services, powered by our proprietary tech platform, QUOODA . We're now moving from expert-led consultancy to a scalable, data-driven platform business , and this role is critical to making that transformation real. What You'll Do As Business Director , you'll be the trusted co-pilot to the MD , leading our operating model, budget execution, and commercial performance. You'll: • Own our performance cadence - from weekly flash to quarterly reforecast • Manage P&L delivery alongside the MD and FC • Lead and coach operations and delivery leaders across the business • Drive scalable systems, margin control, and resource alignment • Shape our structure and culture as we scale from £20M to £60M+ This is a hands-on leadership role in a PE-backed transformation environment - ideal for someone who's led growth from £15-50M+ and understands what real operational discipline looks like. What You Bring • 7-12+ years in commercial or operational leadership in services, SaaS, compliance or consulting • Proven experience owning budgets, KPIs, pricing models, and delivery • Systems-builder who drives clarity, accountability, and performance • Strong cross-functional leadership and investor-readiness • Low ego, high EQ, and thrives in fast-moving, results-driven teams Why Ark? • Shape the future of building safety in the UK • Work alongside respected MD and Group COO • Lead critical elements of our investor value creation plan • Be part of a purpose-led, PE-backed growth journey Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website What are your Salary expectations? What is your notice period? Are you authorised to work in the UK? Select Consent to Process Your Data Select Helix International Group will store and process your application data in accordance with GDPR and our Privacy Policy. Your information will be retained for up to 2 years unless you request its removal earlier. We use this data solely for recruitment and selection purposes. Do you consent to us storing and processing your data for this purpose? Contact Info Warnford Court, 29 Throgmorton Street, London EC2N 2AT
Principal Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations primarily within the Property, Financial Services, Services, Tech, Logistics, Healthcare and Hotel & Leisure markets for over 25 years. Our goal is to deliver measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisation's evolving future demands. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work with mid to large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in ensuring client satisfaction and driving their success. The Ark Customer Success team operates with a strong sense of collegiality and support. We work together as a team, leveraging each other's strengths and expertise to deliver exceptional service to our clients. This role offers a high level of autonomy and leadership opportunities, following the Ark Customer Success methodology of Purpose, Mastery, and Autonomy. Key Responsibilities Include: Implement client projects and programmes with high-level advocacy whilst delivering the Ark Way. Design management reports and predictive analytics for clients. Create, deliver and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success. Create customer success by designing a highly configurable digital software enterprise platform. Assist the Director of Risk & Compliance to implement clients' safety projects. Support with technical guidance for lead consultants as and when required. Undertake gap analysis of processes for improvement and better management. Design, maintain and improve safety capabilities and systems for the clients. Identify and implement client initiatives and new ways of working. Prepare and document technical requirements, proposals, schedules and client interactions. Preparation of scopes and methodologies to support sales including liaison with technical team and the clients. Respond to technical concerns and problems, ensuring smooth implementation and ongoing management. Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required. Adopt the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive. Provide decision support to clients: strategically as well as on day-to-day matters. Prepare and provide information and Business Review Reports in support of the clients' goals. Create compelling presentations to communicate ideas, plans, reporting tools and software user journeys. Work with the software support team to achieve clients operational and strategic goals. Arrange regular client meetings to discuss their requirements and their ongoing contract as part of the customer plans. Demonstrate software product or prepare pilots for demonstrating professional services capability. Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. Provide corporate management advice (Management Systems and Auditing) as required. To Apply, You Will Need To Be Able To: Work strategically and engage our clients at the highest levels. Develop, maintain and retain your client accounts. Share and collaborate with your team. Gain trust and be a trusted advisor. Create proposals for solutions, Health and Safety scoping documents and advisory papers that are suitable for the audience and convey the message efficiently and effectively. Simplify complexity through articulate and well-positioned communication. Stand your ground on advisory matters whilst giving the client confidence and engaging them throughout. Influence and persuade the client through providing a compelling argument and options. Build professional relationships with clients and colleagues for the purpose of achieving goals. Work on multiple client accounts, simultaneously in a fast-paced environment. Create solutions addressing the wider issues at play and the potential impact on our clients. Manage our clients proactively, identify problems and pre-empt any issues. Competently use software systems, including Word, Excel, PowerPoint, Office365. The Ideal Candidate Will Have: Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM. A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes. An ability to convey information and simplify it for clients. An ability to learn new topics quickly. A passion to succeed, and a love of winning. Drive to build successful client portfolios and deliver the Gold Standard of service and solutions. At least 10 years' experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level. 4 years' experience in an in-house role would be advantageous. Experience with taking a requirement and preparing a proposal through to brief across complex assignments. Job Specifics We are offering a competitive package subject to qualifications, skills, experience, qualities and location. The role is full-time 8.30 am to 5.30 pm Monday to Friday with hybrid working, meaning you will be required to attend our London office from time to time. You will also be required to attend meetings at client offices as well as client social evenings. Next Steps Send your CV to our specialist Talent Team by completing the form on this page and we will be in touch within seven days. About Ark Ark is a market leader providing an innovative suite of Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver Risk, Compliance and Safety. We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice.
Feb 03, 2025
Full time
Principal Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations primarily within the Property, Financial Services, Services, Tech, Logistics, Healthcare and Hotel & Leisure markets for over 25 years. Our goal is to deliver measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisation's evolving future demands. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work with mid to large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in ensuring client satisfaction and driving their success. The Ark Customer Success team operates with a strong sense of collegiality and support. We work together as a team, leveraging each other's strengths and expertise to deliver exceptional service to our clients. This role offers a high level of autonomy and leadership opportunities, following the Ark Customer Success methodology of Purpose, Mastery, and Autonomy. Key Responsibilities Include: Implement client projects and programmes with high-level advocacy whilst delivering the Ark Way. Design management reports and predictive analytics for clients. Create, deliver and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success. Create customer success by designing a highly configurable digital software enterprise platform. Assist the Director of Risk & Compliance to implement clients' safety projects. Support with technical guidance for lead consultants as and when required. Undertake gap analysis of processes for improvement and better management. Design, maintain and improve safety capabilities and systems for the clients. Identify and implement client initiatives and new ways of working. Prepare and document technical requirements, proposals, schedules and client interactions. Preparation of scopes and methodologies to support sales including liaison with technical team and the clients. Respond to technical concerns and problems, ensuring smooth implementation and ongoing management. Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required. Adopt the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive. Provide decision support to clients: strategically as well as on day-to-day matters. Prepare and provide information and Business Review Reports in support of the clients' goals. Create compelling presentations to communicate ideas, plans, reporting tools and software user journeys. Work with the software support team to achieve clients operational and strategic goals. Arrange regular client meetings to discuss their requirements and their ongoing contract as part of the customer plans. Demonstrate software product or prepare pilots for demonstrating professional services capability. Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. Provide corporate management advice (Management Systems and Auditing) as required. To Apply, You Will Need To Be Able To: Work strategically and engage our clients at the highest levels. Develop, maintain and retain your client accounts. Share and collaborate with your team. Gain trust and be a trusted advisor. Create proposals for solutions, Health and Safety scoping documents and advisory papers that are suitable for the audience and convey the message efficiently and effectively. Simplify complexity through articulate and well-positioned communication. Stand your ground on advisory matters whilst giving the client confidence and engaging them throughout. Influence and persuade the client through providing a compelling argument and options. Build professional relationships with clients and colleagues for the purpose of achieving goals. Work on multiple client accounts, simultaneously in a fast-paced environment. Create solutions addressing the wider issues at play and the potential impact on our clients. Manage our clients proactively, identify problems and pre-empt any issues. Competently use software systems, including Word, Excel, PowerPoint, Office365. The Ideal Candidate Will Have: Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM. A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes. An ability to convey information and simplify it for clients. An ability to learn new topics quickly. A passion to succeed, and a love of winning. Drive to build successful client portfolios and deliver the Gold Standard of service and solutions. At least 10 years' experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level. 4 years' experience in an in-house role would be advantageous. Experience with taking a requirement and preparing a proposal through to brief across complex assignments. Job Specifics We are offering a competitive package subject to qualifications, skills, experience, qualities and location. The role is full-time 8.30 am to 5.30 pm Monday to Friday with hybrid working, meaning you will be required to attend our London office from time to time. You will also be required to attend meetings at client offices as well as client social evenings. Next Steps Send your CV to our specialist Talent Team by completing the form on this page and we will be in touch within seven days. About Ark Ark is a market leader providing an innovative suite of Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver Risk, Compliance and Safety. We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice.