A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: Lead on rent accounts and be the point of contact for tenants for queries Maximise income recovery through intervention Follow landlord approved escalation processes and procedures Hit personal and team KPI s and help with the take-up of Universal Credit Requirements: Knowledge of income management and relevant housing legislation Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
Jan 26, 2026
Full time
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: Lead on rent accounts and be the point of contact for tenants for queries Maximise income recovery through intervention Follow landlord approved escalation processes and procedures Hit personal and team KPI s and help with the take-up of Universal Credit Requirements: Knowledge of income management and relevant housing legislation Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
Property Services Officer/Coordinator Damp & Mould/HHSRS (Awaab s Law) Location: East Midlands (hybrid) Rate: £16-£20 per hour Umbrella DOE Contract: 6-12 weeks The role We re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab s Law , damp and mould , and HHSRS compliance . You will coordinate repairs, compliance works and void property repairs and improvements , working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements. Key responsibilities Support the management of damp and mould cases , tracking actions and timescales in line with Awaab s Law and HHSRS Coordinate responsive repairs, compliance works and property repairs , ensuring completion targets and SLAs are met Liaise with contractors to ensure works are delivered efficiently and to the required standard Monitor progress, chase outstanding actions and escalate delays or quality concerns where needed Maintain accurate records, compliance documentation and audit trails Assist with contractor compliance checks and invoicing processes What we re looking for Experience in property services, housing repairs, voids or maintenance coordination An understanding of damp and mould , HHSRS and housing compliance (or willingness to learn) Experience working with contractors and managing multiple workstreams Strong organisational and communication skills A customer-focused approach with a commitment to safe, healthy homes
Jan 24, 2026
Full time
Property Services Officer/Coordinator Damp & Mould/HHSRS (Awaab s Law) Location: East Midlands (hybrid) Rate: £16-£20 per hour Umbrella DOE Contract: 6-12 weeks The role We re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab s Law , damp and mould , and HHSRS compliance . You will coordinate repairs, compliance works and void property repairs and improvements , working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements. Key responsibilities Support the management of damp and mould cases , tracking actions and timescales in line with Awaab s Law and HHSRS Coordinate responsive repairs, compliance works and property repairs , ensuring completion targets and SLAs are met Liaise with contractors to ensure works are delivered efficiently and to the required standard Monitor progress, chase outstanding actions and escalate delays or quality concerns where needed Maintain accurate records, compliance documentation and audit trails Assist with contractor compliance checks and invoicing processes What we re looking for Experience in property services, housing repairs, voids or maintenance coordination An understanding of damp and mould , HHSRS and housing compliance (or willingness to learn) Experience working with contractors and managing multiple workstreams Strong organisational and communication skills A customer-focused approach with a commitment to safe, healthy homes
Building Safety Manager Location: London Salary: £60,000 - £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: Acting as the organisation's lead professional for building safety and compliance Implementing and maintaining Building Safety Cases and Safety Case Reports Managing and maintaining the Golden Thread of information Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations Leading on fire and structural safety risk management across the housing stock Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies Providing expert advice to senior leaders, boards, and operational teams Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment Strong working knowledge of the Building Safety Act and related legislation Experience managing higher-risk buildings and safety case documentation The ability to influence and challenge at senior level Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What's on Offer Salary of £60,000 - £68,000 per annum Hybrid working arrangements A role with genuine influence on resident safety and organisational strategy The opportunity to work with a values-driv
Jan 14, 2026
Full time
Building Safety Manager Location: London Salary: £60,000 - £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: Acting as the organisation's lead professional for building safety and compliance Implementing and maintaining Building Safety Cases and Safety Case Reports Managing and maintaining the Golden Thread of information Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations Leading on fire and structural safety risk management across the housing stock Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies Providing expert advice to senior leaders, boards, and operational teams Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment Strong working knowledge of the Building Safety Act and related legislation Experience managing higher-risk buildings and safety case documentation The ability to influence and challenge at senior level Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What's on Offer Salary of £60,000 - £68,000 per annum Hybrid working arrangements A role with genuine influence on resident safety and organisational strategy The opportunity to work with a values-driv
Senior Building Safety Manager Location: London Salary: £70,000 - £75,000 per annum We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio. This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person. The Role As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems. Key responsibilities include: Acting as the senior lead for building safety across higher-risk and complex residential buildings Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework Overseeing the production, maintenance, and submission of Safety Case Reports Ensuring the integrity and ongoing management of the Golden Thread of information Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies Providing expert advice and challenge to executive leadership, boards, and committees Managing building safety risks, controls, and remediation plans Supporting resident engagement and transparency on building safety matters Leading, influencing, and supporting internal teams and external consultants About You You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment. You are likely to have: Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations Proven experience managing higher-risk buildings and safety case regimes The ability to influence at executive and board level Excellent stakeholder management, leadership, and communication skills Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable. What's on Offer Salary of £70,000 - £75,000 per annum
Jan 14, 2026
Full time
Senior Building Safety Manager Location: London Salary: £70,000 - £75,000 per annum We are recruiting on behalf of a large, well-established Housing Association in London for a Senior Building Safety Manager to lead and oversee the organisation's building safety framework across a complex residential portfolio. This is a senior role with clear accountability for compliance, assurance, and continuous improvement under the Building Safety Act. The successful candidate will play a critical role in protecting residents, supporting executive decision-making, and ensuring the organisation meets its statutory duties as an Accountable Person. The Role As Senior Building Safety Manager, you will provide strategic leadership on building safety, fire safety, and structural risk management. You will work closely with senior leaders, operational teams, and external regulators to ensure robust governance, clear accountability, and effective safety management systems. Key responsibilities include: Acting as the senior lead for building safety across higher-risk and complex residential buildings Developing, embedding, and maintaining the organisation's building safety strategy and assurance framework Overseeing the production, maintenance, and submission of Safety Case Reports Ensuring the integrity and ongoing management of the Golden Thread of information Leading engagement with the Building Safety Regulator, Fire and Rescue Service, and other statutory bodies Providing expert advice and challenge to executive leadership, boards, and committees Managing building safety risks, controls, and remediation plans Supporting resident engagement and transparency on building safety matters Leading, influencing, and supporting internal teams and external consultants About You You will be a confident senior professional with strong technical expertise and the ability to operate in a highly regulated and politically sensitive environment. You are likely to have: Substantial experience in building safety, fire safety, or compliance within social housing or a similarly regulated property environment Strong working knowledge of the Building Safety Act, Fire Safety Act, and associated regulations Proven experience managing higher-risk buildings and safety case regimes The ability to influence at executive and board level Excellent stakeholder management, leadership, and communication skills Relevant professional qualifications in building safety, fire safety, construction, surveying, or risk management are highly desirable. What's on Offer Salary of £70,000 - £75,000 per annum
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney.
Jan 02, 2026
Full time
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney.
