British Airways

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Lead Network Engineer - Network Tools & Automation You'll be part of Digital - IT Operations, responsible for the network monitoring and automation platforms that underpin network reliability, performance and operational efficiency across British Airways. This team plays a critical role in ensuring our network services remain resilient, observable and scalable through effective tooling, automation and modern engineering practices. What you'll do: Take ownership of network monitoring and automation tooling, including ThousandEyes, Catalyst Center, DX NetOps and NetBrain Create and maintain documentation for network monitoring and automation tooling Develop and utilise automation workflows to support configuration management, troubleshooting and reporting Drive continuous knowledge sharing to ensure the wider team fully utilises the tools available Ensure tooling and automation meets wider organisational standards and security policies Collaborate with cross-functional teams to identify automation opportunities and drive network improvements Advocate for using automation to drive efficiencies within the team What you'll bring to British Airways: Strong technical competence in networking Strong understanding of network automation Strong organisational, communication and analytical skills Ability to manage multiple projects and work streams at once while ensuring prioritisation based on team and business goals Ability to identify and resolve problems in a timely manner, gather and analyse information effectively, and develop alternative solutions where appropriate Strong interpersonal skills and ability to work with teams dispersed throughout the globe Ability to run knowledge transfer sessions and mentor junior members of the team Flexible and agile approach, always ready to adapt when things don't go to plan Continuous improvement mindset Motivated, resilient and proactive approach Collaborative working style with a passion for learning and knowledge sharing Your experience: 5+ years' experience of enterprise Network Engineering and Operations CCNP Enterprise or Automation 2+ years' experience with Python, Ansible, Jinja2, YAML, JSON and Git Extensive experience with NetBrain, Catalyst Center and ThousandEyes Working knowledge of Windows and Linux operating systems Experience with Check Point Firewalls, F5 Load Balancers, Cisco Routing, Switching and Wireless Experience optimising workflows through automation What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Designer You'll be part of the & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book and manage their journeys, ensuring experiences are intuitive, accessible and commercially effective. What you'll do: Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data and business objectives Leverage customer research and testing methodologies to refine and optimise experiences throughout the design process Lead or participate in workshops to drive alignment, clarity and shared understanding amongst teams and stakeholders Map customer journeys and flows, developing experiences from early concepts through to market-ready solutions Communicate design rationale and justify design decisions to teams and stakeholders Use prototypes, journeys, flows and other artefacts to explore ideas, validate assumptions and communicate design intent Collaborate with Product Owners, developers and scrum team members throughout the product development lifecycle Ensure design solutions align with British Airways standards, accessibility requirements and platform design patterns Socialise work early and often to gather feedback and build alignment Design and maintain components, interactions, transitions and design patterns within the Design System What you'll bring to British Airways: Advanced skills in modern design and prototyping tools, including Figma Deep understanding of customer needs, behaviours and motivations Expertise in human-centred design and Design Thinking methodologies Strong understanding of how research, testing and analytics support the design process Ability to communicate design concepts through sketches, storyboards and interactive prototypes Experience working with and evolving Design Systems Strong interpersonal skills and ability to collaborate across multiple disciplines Customer-centred and evidence-driven mindset Strong product thinking and commercial awareness Collaborative and influential approach Curious, analytical and comfortable working in ambiguity Strategic thinker with strong attention to detail Confident communicator able to engage stakeholders at all levels Outcome-focused approach balancing long-term vision with delivery needs Commitment to accessibility, inclusivity and design quality Proactive approach to identifying opportunities, risks and improvements Passion for supporting the growth and development of others Your experience: 5+ years' experience in UX or Product Design delivering digital product experiences Portfolio demonstrating elegant and intuitive digital product design solutions Experience building multi-channel, device-agnostic digital products Experience working in multidisciplinary teams alongside developers, product managers and stakeholders Fluent in Figma, Zeplin, Miro and other modern design tools Experience working on consumer-facing, revenue-generating products Experience mentoring colleagues or leading design activity Experience delivering mobile application features and product enhancements What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Overview BA Cityflyer Direct Entry Captain This is a key time to be joining BA Cityflyer as we Build a Better Cityflyer. We take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you're made of the same qualities as us, you could soon be part of the next chapter of our story. For BA Cityflyer Captains, the customer always comes first. Your goal will be to provide the very best flight experience bringing our business and leisure customers into the heart of London. As the leading airline at London City, we fly into a variety of destinations throughout Europe and the UK. You'll be expected to work flexibly within a tight knit team to deliver our dynamic seven-day-a-week operation. Operating business, charter and leisure flights on a varied roster including day trips, night stops and tours. Operating the Embraer 190 primarily from London City Airport, with its high value and sophisticated customer base, we fly in and out of one of the world's most challenging operating environments. Therefore, our pilots are required to maintain the highest professional standards. The drive to provide industry defining standards of customer service in a demanding yet exciting environment is the aspiration we look for in our high calibre pilots. And there's more you'll have the opportunity to develop your career within BA Cityflyer as a Line Trainer, TRI, TRE or become a Pilot Recruiter and get involved in bringing new talent into our business. Add to that, we have a whole host of leading industry benefits that we have listed below. What we offer Permanent contract: full terms and conditions which are effective from your first day of employment Company funded conversion course/type rating (with bond) Private Medical Scheme (for you and your family) Medical and licence renewals paid by BA Cityflyer Company pension scheme (up to 12% employer contribution) Loss of Licence scheme on joining Life Assurance Company car leasing scheme. Cycle to Work 30 days annual leave on completion of 7 years' service, this will increase 1 day per year to a maximum of 35 days On joining extensive British Airways worldwide staff travel benefits Up to 30 discounted 'Hotline' airfares per year for yourself, friends and family Discounts at selected car hire, hotels and retail stores With our commitment to sustainable employment, we arean equal opportunities employer and value diversity at BA Cityflyer. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Minimum criteria to apply Currently operating as a Captain is desirable. Current UK CAA Part-FCL licence ATPL (A) or ability to convert to a UK licence using CAA EASA transfer process route 5 or 6 (link below) A current type rating with a minimum of 4000 hours total hours to include 1500 hours as PIC of a commercial jet/turbo prop multi crew aircraft. The 1500 hours PIC must be on an aircraft MTOW 20,000kg or greater and will not include any PICUS hours. A current UK issued ATPL (A). ICAO English language proficiency level 6 Valid ME Instrument rating Valid Class 1 Medical (valid for 6 months after date of joining) E-Jet type rating desirable but not essential Supporting Files Please add a copy of your licence and last 3 pages of your logbook to the supporting files section before submitting your application. Third Country CPL and ATPL licence conversion requirements from 1 January 2023 Civil Aviation Authority (caa.co.uk) Hours and ratings will be checked during screening and at assessment. Please read the job description for the full criteria. Please note: Candidates who were not successful at initial screening, video interview, capacity testing or assessment centre stage can now reapply for the pilot recruitment campaign after 6 months from their most recent assessment date. This change is due to the updated assessment process. Candidates who were not successful at the SIM stage must wait 12 months before reapplying for the pilot recruitment campaign. You may only apply to one airline within the British Airways family (British Airways, Euroflyer, or Cityflyer) at a time. If you are unsuccessful in one campaign, you will be unable to reapply to any of the three airlines within the British Airways family until the specified re-apply period has elapsed.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Cyber Delivery Assurance Analyst You'll be part of BA Digital, supporting the Cyber Delivery Assurance function to embed security by design across product delivery. This area plays a vital role in ensuring cyber security policies and standards are consistently applied across all releases and ongoing maintenance, helping to protect the airline and its customers. What you'll do: Collate and analyse data to support cyber delivery assurance assessments Assess whether product delivery and ongoing assurance activities meet BA's risk appetite Analyse evidence and responses to determine whether cyber security requirements have been met Identify areas of risk or improvement across product delivery Create dashboards and reporting to support decision making, communication and prioritisation Work closely with stakeholders, including third-party suppliers and delivery partners Assist product teams by interpreting and embedding cyber security policies, standards and guidelines Advise stakeholders on cyber risk management and reduction Support cyber awareness programmes and promote a security-by-design culture What you'll bring to British Airways: Strong analytical skills with attention to detail Ability to produce and manage high-quality documentation Confidence presenting data and insight to support decision making Clear and effective communication and interpersonal skills Pragmatic, outcome-focused approach Ability to work under pressure in a changing environment Inquisitive and curious mindset, keen to learn and understand new concepts Collaborative working style with the ability to influence and gain buy-in Your experience: Experience working in analytical, assurance, risk or cyber-related roles Demonstrable examples of initiative and structured analytical thinking Exposure to cyber security frameworks or standards such as ISO27001, NIST, PCI DSS, GDPR or NIS Understanding of agile ways of working is desirable Some cyber security experience in areas such as cloud, network, application, infrastructure, security by design or security architecture Experience working in regulated environments is beneficial What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Product Analyst As a Product Analyst within Operations Decision Support, you'll play a key role in driving product success by using data, user insight and technical understanding to shape product decisions and measure impact. This is a hands-on role embedded within the product team. You'll work closely with Product Managers, engineers, UX and system integrators, owning discovery, backlog shaping and continuous optimisation to ensure digital tools and systems deliver measurable business value. What you'll do Apply product discovery and delivery techniques such as workshops, rapid prototyping and iterative feedback to understand user and business needs Lead discovery using technical feasibility analysis and proof-of-concept work, engaging architects and data specialists early to shape scalable solutions Independently develop clear user stories and acceptance criteria aligned to product goals and outcomes Translate technical architecture, API contracts and data flows into clear delivery requirements Collaborate closely with Product Managers, engineering leads, UX and system integrators to deliver end-to-end solutions Coordinate end-to-end testing of product features across integrated systems Analyse product performance, user behaviour and market trends to inform prioritisation and improvement Build strong relationships with stakeholders to support testing, validation and feedback loops Monitor and support product enhancements and fixes, ensuring alignment with design direction and architecture standards Oversee technical scalability and integration readiness for product releases Apply agile and waterfall methodologies as appropriate across the product lifecycle Support backlog refinement, release planning and continuous improvement of product processes Ensure robust documentation and knowledge transfer for ongoing support and future development Define and track product KPIs, delivering insights that drive decisions and measurable impact Independently create clear product decks communicating product overview, roadmap and delivery set-up What you'll bring to British Airways Strong hands-on experience working within digital product teams Confidence engaging with technical detail, including APIs, data flows and system integrations Ability to work closely with engineers and lead technical backlog refinement Strong analytical mindset with comfort working with data and data technologies Clear, structured communicator able to translate complexity into actionable insight Proactive, independent approach with strong ownership and accountability Collaborative mindset and resilience in fast-moving delivery environments Your experience Experience defining technical requirements for digital products in a technical department / company (Essential) 2-4 years of top-tier consulting or product in MANGO (required) Numeric Degree in Computer Science, Engineering, Mathematics, Sciences or equivalent (Required) Knowledge of Operations departments (Desirable) Knowledge of Data products; Data cloud solutions AWS, snowflake, or critical systems (Desirable) Demonstrated success in agile product engineering delivery(Desirable) Project Management accreditation (Desirable) Experience with performance monitoring and observability tools (e.g., Datadog) What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Data Engineer You'll be part of the Operations Delivery Intelligence (ODI) directorate, working in data delivery teams that build and operate the data pipelines and platforms underpinning data products across the organisation. This team plays a critical role in enabling scalable, secure and high-performing data solutions that support business decision-making and value creation. What you'll do: Design, build, test and deploy secure, scalable data pipelines Operate and maintain data products, ensuring availability, performance and resilience through monitoring, alerting and incident management Write code and automation scripts to manage and optimise data flows Participate in service reviews, health checks and root cause analysis to improve reliability and reduce operational overhead Contribute to data processing documentation and ensure changes are tracked and version controlled Support senior engineers in defining and embedding engineering patterns, coding standards and automated testing practices Actively participate in agile ceremonies, delivery planning and retrospectives Improve developer experience by working with data product teams to streamline integration and resolve platform issues Line manage Data Engineers and support their development Participate in an on-call rota to support data products What you'll bring to British Airways: Strong hands-on data engineering capability in cloud-based environments Deep understanding of data ingestion, processing, testing and monitoring practices Experience supporting production data systems and resolving operational issues Confidence writing maintainable, well-tested code and automation Strong delivery and accountability mindset Ability to work collaboratively within agile teams Clear communication skills and openness to feedback Proactive approach to problem solving and continuous improvement Your experience: Excellent SQL development experience. Experience cloud data management i.e. Snowflake, AWS, DBT, or similar Paas and SaaS offerings. Experience of enterprise data management and security at scale. Knowledge of data modelling and optimisation. Extensive experience in a technical or engineering role within a cloud data engineering environment. Extensive experience using some of all of BA core coding languages and technology stack. Deep understanding data processing, testing, and monitoring practices and frameworks. Knowledge of supporting production data systems and resolving operational issues. Experienced in CI/CD processes and agile development workflows. Sound working knowledge of information security principles and access control within platform environments. Degree or equivalent training in Computer Science, Engineering, or a related discipline is desirable What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Data Engineer You'll be part of the Operations Delivery Intelligence (ODI) directorate, acting as a technical leader for data engineering across the organisation. This area plays a critical role in enabling secure, scalable and high-performing data platforms that underpin data products and decision-making across British Airways. What you'll do: Act as a technical leader for data engineering best practice across delivery teams Lead the design, build, test and deployment of secure and scalable data pipelines Maintain and operate data products, ensuring availability, performance and resilience through monitoring and incident management Provide assurance on code quality and automation used to manage data flows Lead service reviews, health checks and root cause analysis to improve reliability and reduce operational overhead Set and embed standards for data processing documentation and version control Support and coach engineers on engineering patterns, coding standards and automated testing Lead agile ceremonies, delivery planning and retrospectives to support continuous improvement Define and improve developer experience by working with data product teams to resolve data processing issues Line manage Senior Data Engineers and support their development Participate in an on-call rota to support live data products What you'll bring to British Airways: Strong hands-on technical leadership in data engineering Deep understanding of cloud-based data ingestion, processing and storage techniques Expert knowledge of data processing, testing and monitoring practices Strong understanding of enterprise data management, optimisation and security at scale Confidence influencing technical direction and engineering standards Strong stakeholder engagement skills across business and technical teams Ability to break down complex problems and work effectively in ambiguous environments Delivery-focused, accountable and pragmatic mindset Collaborative approach with a focus on capability building and knowledge sharing Your experience: Excellent SQL development experience. Highly experienced in data ingestion, processing and storage techniques on cloud native tooling. Experience cloud data management i.e. Snowflake, AWS, DBT, or similar Paas and SaaS offerings. Experience of enterprise data management and security at scale. Knowledge of data modelling and optimisation. Expert in data processing, testing, and monitoring practices and frameworks. Experience supporting production data systems and resolving operational issues in CI/CD processes and agile development workflows. Expert in information security principles and access control within data environments. Degree or equivalent training in Computer Science, Engineering, or a related discipline is desirable. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads to build and embed industrialised decision-support software products. This area plays a critical role in improving operational outcomes by applying advanced machine learning and optimisation techniques to real-world decision-making challenges across the airline. What you'll do: Act as the technical owner of one or more production-grade data science product codebases Lead the end-to-end delivery of decision-support software across the full product lifecycle Understand complex operational business problems end to end and identify opportunities for data-driven optimisation Drive modelling and system design decisions, balancing implementation time, system behaviour, technical debt and business value Prototype, build and deliver industrialised machine learning and optimisation models in Python Design and build robust data ingestion, cleaning and processing pipelines Implement orchestration pipelines and CI/CD deployment processes Ensure software quality through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify product adoption and value capture Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of decision-support products into operational business processes Communicate modelling approaches, trade-offs and results clearly to technical and business audiences Mentor and support junior team members Contribute to agile ways of working, including Git versioning, code reviews and delivery predictability What you'll bring to British Airways: Expert capability in applied machine learning, optimisation and operational research techniques Strong Python expertise with experience delivering production-quality data science software Experience working with cloud platforms and modern ML tooling Strong software engineering discipline including testing, CI/CD and version control Ability to structure complex business and technical problems and propose pragmatic solutions Clear communication skills across technical and non-technical audiences Collaborative working style with a focus on continuous improvement Systems-thinking mindset with attention to detail Curiosity, resilience and adaptability in fast-moving environments Strong commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 6+ years of highly relevant industry experience (required) 4-6 years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads that build data-driven decision-support software. This area plays a critical role in improving operational performance by embedding advanced analytics, machine learning and optimisation into day-to-day operational decision-making across the airline. What you'll do: Develop and embed industrialised decision-support software using machine learning and optimisation techniques Act as the technical owner of one or more modules within a production-grade data science product Understand operational business problems end-to-end and identify opportunities to optimise decisions using decision-support tooling Conduct analysis and visualisation to identify valuable opportunities and assess trade-offs between design and feature options Drive modelling and technical approach decisions, balancing implementation speed, runtime performance, technical debt and business value Rapidly prototype advanced machine learning and optimisation models in Python Deliver production-grade machine learning and optimisation modules using software engineering best practice Build robust data ingestion, cleaning and processing pipelines Contribute to software orchestration and cloud-based CI/CD deployment Drive system design decisions alongside software architects Ensure robustness through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify adoption and value capture of decision-support products Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of products into operational business processes Communicate modelling approaches, trade-offs and results clearly to stakeholders Mentor junior team members Contribute to agile ways of working including Git version control, code reviews and delivery predictability What you'll bring to British Airways: Experience solving real-world problems using applied machine learning, optimisation and operational research techniques Strong Python capability and experience with data science and optimisation libraries Experience delivering production-quality data science software Familiarity with cloud platforms, CI/CD pipelines and modern orchestration tooling Strong software engineering discipline including testing, logging and version control Ability to structure complex business and technical problems and propose pragmatic solutions Confidence communicating advanced technical concepts to both technical and non-technical audiences Systems-thinking mindset with attention to detail Curious, proactive and resilient approach Collaborative working style with a strong focus on continuous improvement Commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) 2+ years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Cyber Security Engineer - Cloud Security Our cyber security engineers build and develop the technical security solutions that keep our airline and our customers safe from cyber-attack. Working with BA colleagues around the world, you'll create and maintain capabilities that meet our requirements and our threats. You will report into our Cyber Security Engineering Principal - Cloud and Connect. What you'll do: Design and build security tools and capabilities to mitigate threats to British Airways, wherever they originate. Align with threat and risk led strategy that enables BA to focus on what matters, while minimising overheads. Maintain a working understanding of modern attacker techniques and procedures, ensuring that existing and future tools and capabilities are effective and proportionate. Proactive assessment of existing technical landscape on a continuous basis ensuring ongoing effective protection. Keeping up to date with industry trends and developments to ensure that future technologies are ready to adopt as they become mature. Develop an understanding of the functions within the broader organisation and their respective priorities and needs. Use this understanding to ensure that needs are met. What you'll bring to British Airways: Highly analytical, demonstrating a methodical and structured approach with high attention to detail. Excellent communicator, taking complex technical issues and making them approachable to all stakeholders Ability to review and security reference architectures, patterns and guidance. Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives Keen to learn new technologies Strong understanding of cyber security processes, people and technology. Experience in implementing, managing and documenting security solutions in complex environments. Ability to maintain a practical and pragmatic approach. Excellent prioritisation and planning. With the ability to work under pressure Self-driven with attention to detail and listens and uses feedback to improve Your experience: Strong background using Cloud Security Posture Management services e.g. AWS Security Hub, Defender for Cloud, Crowdstrike CSPM is essential. Working knowledge of cloud providers such as AWS / Azure and their respective security services is also essential. Knowledge of other security tools e.g. MS Defender, Akamai, Sentinel Ability to understand and develop coding languages such as Terraform, Python & KQL (or similar) Recognised cyber security certifications or qualifications (desirable). Experience with NIST (or similar) security framework(s). What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Please note: due to a high volume of applications, this vacancy will now close on 19 May (earlier than planned). A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Insight Analyst You'll be part of the Operations Delivery Intelligence (ODI) directorate, delivering complex, actionable insight that improves business performance. This team plays a vital role in helping decision-makers access the right information at the right time, enabling better decisions through high-quality analytics, insight and data visualisation. What you'll do: Improve decision-makers' access to information by automating relevant metrics and creating intuitive data visualisations Structure complex, ill-defined business problems and shape analysis to deliver insight that improves performance Scope and document business needs and frame insight solutions aligned to business goals Own the design, lifecycle and adoption of insight products for a business area Lead interpretation and narrative framing of complex analytical outputs into decision-ready insight Champion enterprise insight standards and share usability learning with the Community of Practice Acquire, process and analyse large and complex datasets to generate high-quality insights Conduct in-depth investigations into performance issues and business opportunities Translate insight into clear, actionable recommendations Provide regular performance updates to senior audiences Design and build intuitive dashboards and automated insight solutions Guide stakeholders on how insight and visualisations can improve business outcomes Work within cross-functional business and Digital teams Manage, improve and decommission insight products to ensure ongoing value Monitor industry trends that enhance decision-makers' access to information Ensure adherence to frameworks, ethical standards and best practice Provide ad-hoc cover for colleagues as required What you'll bring to British Airways: Strong analytical mindset with the ability to structure ambiguous business problems Experience delivering insight that influences senior decision-making Ability to clearly communicate complex issues to a range of audiences Confidence challenging constructively and sharing well-reasoned viewpoints Strong stakeholder relationship-building capability Experience coaching others on projects and ways of working Collaborative, consultative and resilient working style Ethical and responsible approach to insight and analytics Continuous improvement mindset with a focus on value delivery Your experience: Numerate degree or equivalent OR Experience of applying data insight to business problem What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Please note: due to a high volume of applications, this vacancy will now close on 19 May (earlier than planned). A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Insight Analyst You'll be part of the Operations Delivery Intelligence (ODI) directorate, leading the delivery of actionable insight that enables better decision-making and improves business performance across your assigned area. This team plays a critical role in translating complex data into clear, decision-ready insight that drives measurable outcomes for the airline. What you'll do: Lead and manage insight analyst teams to deliver insight projects from scoping through to delivery Structure complex, ill-defined business problems and frame insight solutions aligned to business goals Provide senior oversight of the design, lifecycle and adoption of insight and data visualisation products Set direction for best practice in insight interpretation, narrative development and decision-ready output Work with Communities of Practice to evolve enterprise insight and usability principles Ensure the quality and timely delivery of actionable insight for an area of the business Acquire, process and analyse large and complex data sets to generate high-quality insights Conduct in-depth investigations into performance issues and business opportunities Translate analytical findings into clear, actionable recommendations Provide regular performance and insight updates to senior audiences Design and build intuitive data visualisations that deliver automated, actionable insight Advise stakeholders on how insights and visualisations can improve business outcomes Oversee the improvement and decommissioning of existing insight products Monitor industry trends in insight, analytics and decision-support technologies Ensure adherence to published frameworks, best practice and ethical standards What you'll bring to British Airways: Strong analytical mindset with the ability to structure ambiguous problems Proven experience leading insight delivery and influencing decision-making Ability to communicate complex information clearly to both senior and non-technical audiences Confidence challenging constructively and influencing senior stakeholders Strong stakeholder relationship-building capability Experience coaching, managing and developing others Ethical, responsible and consultative approach to insight delivery Collaborative, resilient and adaptable working style Continuous improvement mindset with a strong focus on business impact Your experience: Numerate degree or equivalent OR Experience of applying data insight to business problems What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Cyber Security Engineer - Cloud Security Our cyber security engineers build and develop the technical security solutions that keep our airline and our customers safe from cyber-attack. Working with BA colleagues around the world, you'll create and maintain capabilities that meet our requirements and our threats. You will report into our Cyber Security Engineering Principal - Cloud and Connect. What you'll do: Design and build security tools and capabilities to mitigate threats to British Airways, wherever they originate. Align with threat and risk led strategy that enables BA to focus on what matters, while minimising overheads. Maintain a working understanding of modern attacker techniques and procedures, ensuring that existing and future tools and capabilities are effective and proportionate. Proactive assessment of existing technical landscape on a continuous basis ensuring ongoing effective protection. Keeping up to date with industry trends and developments to ensure that future technologies are ready to adopt as they become mature. Develop an understanding of the functions within the broader organisation and their respective priorities and needs. Use this understanding to ensure that needs are met. What you'll bring to British Airways: Highly analytical, demonstrating a methodical and structured approach with high attention to detail. Excellent communicator, taking complex technical issues and making them approachable to all stakeholders Ability to review and security reference architectures, patterns and guidance. Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives Keen to learn new technologies Strong understanding of cyber security processes, people and technology. Experience in implementing, managing and documenting security solutions in complex environments. Ability to maintain a practical and pragmatic approach. Excellent prioritisation and planning. With the ability to work under pressure Self-driven with attention to detail and listens and uses feedback to improve Your experience: Strong background using Cloud Security Posture Management services e.g. AWS Security Hub, Defender for Cloud, Crowdstrike CSPM is essential. Working knowledge of cloud providers such as AWS / Azure and their respective security services is also essential. Knowledge of other security tools e.g. MS Defender, Akamai, Sentinel Ability to understand and develop coding languages such as Terraform, Python & KQL (or similar) Recognised cyber security certifications or qualifications (desirable). Experience with NIST (or similar) security framework(s). What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Cyber Delivery Assurance Analyst You'll be part of BA Digital, supporting the Cyber Delivery Assurance function to embed security by design across product delivery. This area plays a vital role in ensuring cyber security policies and standards are consistently applied across all releases and ongoing maintenance, helping to protect the airline and its customers. What you'll do: Collate and analyse data to support cyber delivery assurance assessments Assess whether product delivery and ongoing assurance activities meet BA's risk appetite Analyse evidence and responses to determine whether cyber security requirements have been met Identify areas of risk or improvement across product delivery Create dashboards and reporting to support decision making, communication and prioritisation Work closely with stakeholders, including third-party suppliers and delivery partners Assist product teams by interpreting and embedding cyber security policies, standards and guidelines Advise stakeholders on cyber risk management and reduction Support cyber awareness programmes and promote a security-by-design culture What you'll bring to British Airways: Strong analytical skills with attention to detail Ability to produce and manage high-quality documentation Confidence presenting data and insight to support decision making Clear and effective communication and interpersonal skills Pragmatic, outcome-focused approach Ability to work under pressure in a changing environment Inquisitive and curious mindset, keen to learn and understand new concepts Collaborative working style with the ability to influence and gain buy-in Your experience: Experience working in analytical, assurance, risk or cyber-related roles Demonstrable examples of initiative and structured analytical thinking Exposure to cyber security frameworks or standards such as ISO27001, NIST, PCI DSS, GDPR or NIS Understanding of agile ways of working is desirable Some cyber security experience in areas such as cloud, network, application, infrastructure, security by design or security architecture Experience working in regulated environments is beneficial What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Data Engineer You'll be part of the Operations Delivery Intelligence (ODI) directorate, working in data delivery teams that build and operate the data pipelines and platforms underpinning data products across the organisation. This team plays a critical role in enabling scalable, secure and high-performing data solutions that support business decision-making and value creation. What you'll do: Design, build, test and deploy secure, scalable data pipelines Operate and maintain data products, ensuring availability, performance and resilience through monitoring, alerting and incident management Write code and automation scripts to manage and optimise data flows Participate in service reviews, health checks and root cause analysis to improve reliability and reduce operational overhead Contribute to data processing documentation and ensure changes are tracked and version controlled Support senior engineers in defining and embedding engineering patterns, coding standards and automated testing practices Actively participate in agile ceremonies, delivery planning and retrospectives Improve developer experience by working with data product teams to streamline integration and resolve platform issues Line manage Data Engineers and support their development Participate in an on-call rota to support data products What you'll bring to British Airways: Strong hands-on data engineering capability in cloud-based environments Deep understanding of data ingestion, processing, testing and monitoring practices Experience supporting production data systems and resolving operational issues Confidence writing maintainable, well-tested code and automation Strong delivery and accountability mindset Ability to work collaboratively within agile teams Clear communication skills and openness to feedback Proactive approach to problem solving and continuous improvement Your experience: Excellent SQL development experience. Experience cloud data management i.e. Snowflake, AWS, DBT, or similar Paas and SaaS offerings. Experience of enterprise data management and security at scale. Knowledge of data modelling and optimisation. Extensive experience in a technical or engineering role within a cloud data engineering environment. Extensive experience using some of all of BA core coding languages and technology stack. Deep understanding data processing, testing, and monitoring practices and frameworks. Knowledge of supporting production data systems and resolving operational issues. Experienced in CI/CD processes and agile development workflows. Sound working knowledge of information security principles and access control within platform environments. Degree or equivalent training in Computer Science, Engineering, or a related discipline is desirable What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Product Analyst As a Product Analyst within Operations Decision Support, you'll play a key role in driving product success by using data, user insight and technical understanding to shape product decisions and measure impact. This is a hands-on role embedded within the product team. You'll work closely with Product Managers, engineers, UX and system integrators, owning discovery, backlog shaping and continuous optimisation to ensure digital tools and systems deliver measurable business value. What you'll do Apply product discovery and delivery techniques such as workshops, rapid prototyping and iterative feedback to understand user and business needs Lead discovery using technical feasibility analysis and proof-of-concept work, engaging architects and data specialists early to shape scalable solutions Independently develop clear user stories and acceptance criteria aligned to product goals and outcomes Translate technical architecture, API contracts and data flows into clear delivery requirements Collaborate closely with Product Managers, engineering leads, UX and system integrators to deliver end-to-end solutions Coordinate end-to-end testing of product features across integrated systems Analyse product performance, user behaviour and market trends to inform prioritisation and improvement Build strong relationships with stakeholders to support testing, validation and feedback loops Monitor and support product enhancements and fixes, ensuring alignment with design direction and architecture standards Oversee technical scalability and integration readiness for product releases Apply agile and waterfall methodologies as appropriate across the product lifecycle Support backlog refinement, release planning and continuous improvement of product processes Ensure robust documentation and knowledge transfer for ongoing support and future development Define and track product KPIs, delivering insights that drive decisions and measurable impact Independently create clear product decks communicating product overview, roadmap and delivery set-up What you'll bring to British Airways Strong hands-on experience working within digital product teams Confidence engaging with technical detail, including APIs, data flows and system integrations Ability to work closely with engineers and lead technical backlog refinement Strong analytical mindset with comfort working with data and data technologies Clear, structured communicator able to translate complexity into actionable insight Proactive, independent approach with strong ownership and accountability Collaborative mindset and resilience in fast-moving delivery environments Your experience Experience defining technical requirements for digital products in a technical department / company (Essential) 2-4 years of top-tier consulting or product in MANGO (required) Numeric Degree in Computer Science, Engineering, Mathematics, Sciences or equivalent (Required) Knowledge of Operations departments (Desirable) Knowledge of Data products; Data cloud solutions AWS, snowflake, or critical systems (Desirable) Demonstrated success in agile product engineering delivery(Desirable) Project Management accreditation (Desirable) Experience with performance monitoring and observability tools (e.g., Datadog) What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Data Engineer You'll be part of the Operations Delivery Intelligence (ODI) directorate, acting as a technical leader for data engineering across the organisation. This area plays a critical role in enabling secure, scalable and high-performing data platforms that underpin data products and decision-making across British Airways. What you'll do: Act as a technical leader for data engineering best practice across delivery teams Lead the design, build, test and deployment of secure and scalable data pipelines Maintain and operate data products, ensuring availability, performance and resilience through monitoring and incident management Provide assurance on code quality and automation used to manage data flows Lead service reviews, health checks and root cause analysis to improve reliability and reduce operational overhead Set and embed standards for data processing documentation and version control Support and coach engineers on engineering patterns, coding standards and automated testing Lead agile ceremonies, delivery planning and retrospectives to support continuous improvement Define and improve developer experience by working with data product teams to resolve data processing issues Line manage Senior Data Engineers and support their development Participate in an on-call rota to support live data products What you'll bring to British Airways: Strong hands-on technical leadership in data engineering Deep understanding of cloud-based data ingestion, processing and storage techniques Expert knowledge of data processing, testing and monitoring practices Strong understanding of enterprise data management, optimisation and security at scale Confidence influencing technical direction and engineering standards Strong stakeholder engagement skills across business and technical teams Ability to break down complex problems and work effectively in ambiguous environments Delivery-focused, accountable and pragmatic mindset Collaborative approach with a focus on capability building and knowledge sharing Your experience: Excellent SQL development experience. Highly experienced in data ingestion, processing and storage techniques on cloud native tooling. Experience cloud data management i.e. Snowflake, AWS, DBT, or similar Paas and SaaS offerings. Experience of enterprise data management and security at scale. Knowledge of data modelling and optimisation. Expert in data processing, testing, and monitoring practices and frameworks. Experience supporting production data systems and resolving operational issues in CI/CD processes and agile development workflows. Expert in information security principles and access control within data environments. Degree or equivalent training in Computer Science, Engineering, or a related discipline is desirable. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads to build and embed industrialised decision-support software products. This area plays a critical role in improving operational outcomes by applying advanced machine learning and optimisation techniques to real-world decision-making challenges across the airline. What you'll do: Act as the technical owner of one or more production-grade data science product codebases Lead the end-to-end delivery of decision-support software across the full product lifecycle Understand complex operational business problems end to end and identify opportunities for data-driven optimisation Drive modelling and system design decisions, balancing implementation time, system behaviour, technical debt and business value Prototype, build and deliver industrialised machine learning and optimisation models in Python Design and build robust data ingestion, cleaning and processing pipelines Implement orchestration pipelines and CI/CD deployment processes Ensure software quality through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify product adoption and value capture Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of decision-support products into operational business processes Communicate modelling approaches, trade-offs and results clearly to technical and business audiences Mentor and support junior team members Contribute to agile ways of working, including Git versioning, code reviews and delivery predictability What you'll bring to British Airways: Expert capability in applied machine learning, optimisation and operational research techniques Strong Python expertise with experience delivering production-quality data science software Experience working with cloud platforms and modern ML tooling Strong software engineering discipline including testing, CI/CD and version control Ability to structure complex business and technical problems and propose pragmatic solutions Clear communication skills across technical and non-technical audiences Collaborative working style with a focus on continuous improvement Systems-thinking mindset with attention to detail Curiosity, resilience and adaptability in fast-moving environments Strong commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 6+ years of highly relevant industry experience (required) 4-6 years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads that build data-driven decision-support software. This area plays a critical role in improving operational performance by embedding advanced analytics, machine learning and optimisation into day-to-day operational decision-making across the airline. What you'll do: Develop and embed industrialised decision-support software using machine learning and optimisation techniques Act as the technical owner of one or more modules within a production-grade data science product Understand operational business problems end-to-end and identify opportunities to optimise decisions using decision-support tooling Conduct analysis and visualisation to identify valuable opportunities and assess trade-offs between design and feature options Drive modelling and technical approach decisions, balancing implementation speed, runtime performance, technical debt and business value Rapidly prototype advanced machine learning and optimisation models in Python Deliver production-grade machine learning and optimisation modules using software engineering best practice Build robust data ingestion, cleaning and processing pipelines Contribute to software orchestration and cloud-based CI/CD deployment Drive system design decisions alongside software architects Ensure robustness through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify adoption and value capture of decision-support products Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of products into operational business processes Communicate modelling approaches, trade-offs and results clearly to stakeholders Mentor junior team members Contribute to agile ways of working including Git version control, code reviews and delivery predictability What you'll bring to British Airways: Experience solving real-world problems using applied machine learning, optimisation and operational research techniques Strong Python capability and experience with data science and optimisation libraries Experience delivering production-quality data science software Familiarity with cloud platforms, CI/CD pipelines and modern orchestration tooling Strong software engineering discipline including testing, logging and version control Ability to structure complex business and technical problems and propose pragmatic solutions Confidence communicating advanced technical concepts to both technical and non-technical audiences Systems-thinking mindset with attention to detail Curious, proactive and resilient approach Collaborative working style with a strong focus on continuous improvement Commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) 2+ years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Insight Analyst You'll be part of the Operations Delivery Intelligence (ODI) directorate, delivering complex, actionable insight that improves business performance. This team plays a vital role in helping decision-makers access the right information at the right time, enabling better decisions through high-quality analytics, insight and data visualisation. What you'll do: Improve decision-makers' access to information by automating relevant metrics and creating intuitive data visualisations Structure complex, ill-defined business problems and shape analysis to deliver insight that improves performance Scope and document business needs and frame insight solutions aligned to business goals Own the design, lifecycle and adoption of insight products for a business area Lead interpretation and narrative framing of complex analytical outputs into decision-ready insight Champion enterprise insight standards and share usability learning with the Community of Practice Acquire, process and analyse large and complex datasets to generate high-quality insights Conduct in-depth investigations into performance issues and business opportunities Translate insight into clear, actionable recommendations Provide regular performance updates to senior audiences Design and build intuitive dashboards and automated insight solutions Guide stakeholders on how insight and visualisations can improve business outcomes Work within cross-functional business and Digital teams Manage, improve and decommission insight products to ensure ongoing value Monitor industry trends that enhance decision-makers' access to information Ensure adherence to frameworks, ethical standards and best practice Provide ad-hoc cover for colleagues as required What you'll bring to British Airways: Strong analytical mindset with the ability to structure ambiguous business problems Experience delivering insight that influences senior decision-making Ability to clearly communicate complex issues to a range of audiences Confidence challenging constructively and sharing well-reasoned viewpoints Strong stakeholder relationship-building capability Experience coaching others on projects and ways of working Collaborative, consultative and resilient working style Ethical and responsible approach to insight and analytics Continuous improvement mindset with a focus on value delivery Your experience: Numerate degree or equivalent OR Experience of applying data insight to business problem What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.