The Maypole Project

At The Maypole Project, every small action contributes to a family s strength, stability and hope. As our Operations Officer, you ll be the person who quietly but powerfully keeps that support flowing ensuring our team can be there for children with complex medical needs and their families when they need us most. This role sits at the heart of our organisation. You ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You ll provide support to the CEO and team leads, helping them deliver the very best support to families. You ll manage the rhythm of day to day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency. A key part of your work will be within HR support helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation. Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well stocked, and our premises and equipment remain safe, functional and fit for purpose. This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose. At The Maypole Project, every role matters but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

Help us spark moments of hope for families navigating the toughest of journeys. Step into a role where your creativity and flair in making connections will directly shape the support we can offer to children and young people with complex medical needs and their families. At The Maypole Project, every conversation, campaign, and community partnership helps families feel less alone. As our Fundraising & Marketing Coordinator , you ll be at the heart of that impact translating stories into support and turning connections into meaningful change. This role blends relationship building, digital creativity, and hands on event involvement. You ll work closely with our Fundraising Manager to nurture supporters, engage local groups and businesses, and help deliver fundraising initiatives that raise both awareness and vital income for the charity. Whether responding to an enthusiastic new donor, rallying volunteers for a community event, or shaping a campaign that reaches young people and families, your work will help fuel the services they rely on. You ll be joining a small, supportive, purpose-driven team where your ideas and initiatives are welcomed and your contribution is valued. In this role, you ll: Develop warm, genuine relationships with supporters ensuring they feel valued, informed, and inspired to stay involved. Spot opportunities to connect with community organisations, corporate partners, and local champions who can amplify our mission. Bring our story to life through engaging digital content across the website, social media, newsletters, and print materials. Support the creation and delivery of fundraising events and marketing campaigns that strengthen our reach and deepen our impact. Keep supporter data accurate and meaningful, helping us learn, improve, and deliver excellent stewardship. Use digital tools and analytics to shape strategies that genuinely resonate with the audiences we serve.