Irlam Associates Group

Customer Service Advisor Part time / Logistics / Newton Mearns, Glasgow G77 At our Glasgow branch we have an excellent opportunity for a Customer Relations and Transport Coordinator to join our dynamic and fast paced, growing business. We are looking for a collaborative, enthusiastic individual, with experience in a previous customer service role, to assist with the day-to-day operations of the business. The role is office based and permanent, with part time working hours of 09:00 - 17:00hrs, 2 to 3 days per week - Monday, Tuesday & Friday (or any combination of 2 of those days) Responsibilities include: Handling customer enquiries from initial contact through to delivery ensuring the relevant paperwork is completed Prioritising consignments and ensuring that deliveries are planned to strict time schedules Ensuring that internal tracking systems are used to the required standards Understanding and achieving KPI targets regarding margin, cost per mile and vehicle allocation Maintaining a portfolio of subcontractors and negotiating rates Working to deadlines and independently when required Key Skills & Experience: Proven background in customer relations/service Relevant experience in a transport/logistics role is desirable A self-motivated individual who can use their own initiative Excellent verbal and written communication skills to be able to liaise with clients and subcontractors Excellent telephone manner Proficiency in MS Office and Excel Salary & Perks: £Negotiable D.O.E Performance based bonus Additional holiday accrued after two years Enhanced pension contributions Cycle to work scheme

We re seeking a residential conveyancer to join our team at SAS Daniels, based in our Stockport office. This is an excellent opportunity for someone with 3 5 years experience who is looking to progress their career. You ll be part of a supportive, collaborative team and will manage your own caseload of residential property matters from instruction through to completion, with the support of a dedicated conveyancing assistant. Key responsibilities Handle a broad range of residential conveyancing matters, including shared ownership transactions, new builds, transfers of equity, adverse possession, transfers of part, and remortgages. Manage files independently from initial instruction through to completion. Maintain clear and proactive communication with clients, developers, solicitors, and other stakeholders to ensure a smooth process throughout. About you A minimum of 3 years experience managing your own residential conveyancing caseload. Strong organisational skills, with the ability to prioritise effectively and work to deadlines A solid understanding of residential conveyancing processes and procedures. Experience using case management systems, ideally P4W. What we offer you in return Generous annual leave including: 24 days annual leave, plus 8 bank holidays and an additional 3 paid office closure days between Christmas and New Year Birthday day off A comprehensive benefits package to support your overall health and wellbeing: Hybrid working arrangements to support work-life balance Medical cashback scheme 24-hour GP service Private health cover Life cover (4x annual salary) Enhanced sick pay Employee Assistance Programme (EAP) Enhanced family friendly policies including: Enhanced maternity & paternity leave Enhanced maternity & paternity pay