St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Mar 05, 2026
Full time
St Helen's College - DEPUTY NURSERY MANAGER Role Reporting to: Head of School, Head of Pre-Prep, Nursery Manager Line Management of: Nursery Staff in the absence of the Nursery Manager St Helen's College is seeking an experienced and dedicated Deputy Nursery Manager to start as soon as possible. This role is integral in ensuring our nursery provides a nurturing, high-quality, and safe environment that promotes growth and learning for young children. As the Deputy Nursery Manager, you will be responsible for leading our nursery provision in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/OFSTED requirements as set out in the Independent School Standards. This role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. The successful candidate will demonstrate a strong knowledge of child development, high professional standards, and a proven ability to foster positive relationships with children, parents, and colleagues. Essential qualifications include a nationally recognised NVQ level 3 in Childcare, and at least 2 years' experience of working in an early year setting. Experience of working effectively with staff and management at all levels Reporting to our Head of Pre-Prep, you will be supported in creating a safe, engaging environment both indoors and outdoors and will take a proactive role in safeguarding and child welfare, maintaining health and safety standards, administering basic first aid, and ensuring our nursery adheres to all EYFS regulations. Join our team and make a difference in the lives of young learners at St Helen's College. For further details please read our job description and full person specification. Interviews are scheduled to take place week commencing 23 rd March 2026 St. Helen's College is committed to safeguarding pupils, and an Enhanced DBS check will take place prior to appointment. Online searches will be conducted on shortlisted candidates as part of our pre-recruitment checks. Purpose of role: The Deputy Nursery Manager is responsible for leading nursery provision at St Helen's College in the absence of the Nursery Manager, ensuring that it is of the highest quality and that it is delivered in accordance with The Early Years Foundation Stage Framework and ISI/ OFSTED requirements as set out in the Independent School Standards. The role must deliver a safe, stimulating and caring child-centred environment catering for the children's educational and developmental needs. What do you have to achieve? High standards of care and education, reflecting the St Helen's College values. Compliance with regulatory requirements. Staff who feel supported and developed in their roles. Positive and effective relationships with families. Hours of work: 40 hours per week - All Year Round (shifts between 7:30a.m. and 6:30p.m.) Salary £28k - £32k Duties and Responsibilities To assist in leading a team to create and deliver a vision for a nurturing, calm and creative nursery setting with both outdoor and indoor play to foster curiosity, independence and confidence. To ensure that children are kept safe, and that staff understand, and, when necessary, follow Safeguarding Procedures in accordance with the school's policy, Keeping Children Safe in Education and Working Together to Safeguard Children, and other relevant statutory documentation. To support the Nursery Manager to implement and monitor the curriculum in accordance with the EYFS Framework and ensure that all children attending the Nursery receive rich and stimulating experiences appropriate to their age and stage of development. To assist in evaluating and improving teaching approaches and methodologies to ensure that all children make excellent progress. To ensure that regular assessment and progress checks are carried out in relation to all children and that progress is regularly monitored to ensure that individual learning needs are met. To promote and facilitate positive partnerships with parents/carers and other family members and ensure that systems and structures are in plans for sharing information related to their child's learning journey. To support the development of outstanding and improving practice with regards to SEND and inclusion, and to ensure that teaching is adapted to cater for children's individual needs. To establish, develop and maintain professional working relationships with relevant Local Authority Departments, regulatory bodies and other agencies, and ensure that provision in the Nursery meets the requirements of the local LA in relation to nursery education grant funding. To assist in ensuring that there is a broad range of co-curricular activities to enrich learning. To create and maintain a culture of high expectations, self-evaluation, reflective practice and continuous improvement throughout the Nursery. To take part in whole school activities and share the same culture in preparation for a smooth transition to school. Safeguarding To ensure that arrangements are in place to safeguard and promote the welfare of all pupils in the Nursery. To take on the role as one of the Deputy Designated Safeguarding Leads and work as part of the whole school safeguarding team to ensure that there is a strong culture of safeguarding within the school and that all policies and practices are properly implemented. Health and Safety To support the Nursery Manager in managing the day-to-day operation of the Nursery to ensure regulatory compliance with regard to the health and safety of the children, their parents and carers, the team and any visitors to the Nursery. To ensure that children are appropriately supervised at all times, including having regard to the regulatory adult/child ratio requirements. To adhere to all health and safety policies and procedures in relation to the physical environment, fire procedures, first aid and the assessment of risk. To be responsible for ensuring the Nursery remains compliant in respect of suitably trained staff with relevant paediatric first aid qualification. To be responsible for ensuring that all staff receive Health and Safety training during induction and as required. Finance/Administration To assist in the management of occupancy, staff/pupil ratios and timetables. To maintain accurate session and staffing records and liaise with the school Finance team/Group central finance team in this regard. To coordinate resource requests for the Nursery. To understand and utilise management systems and information to maximise efficiency. To facilitate inspections by regulatory bodies and implement any recommendations. To ensure accurate reporting in respect of session numbers, quality and standards. Staff To develop open and positive working relationships with staff. To induct, support, train and appraise all Nursery staff to ensure delivery of outstanding quality childcare practice and continuous improvement. To develop a well-qualified and experienced team able to meet and exceed all relevant standards. To carry out regular supervisions of the nursery staff along with the Nursery Manager. To identify training needs; develop training plans and evaluate and cascade training undertaken by staff. To work in conjunction with Headteacher in disciplinary and grievance investigations and hearings. Marketing and Recruitment To work closely with the Admissions Team and Group Director of Marketing to promote the Nursery to current and prospective families. To ensure that all staff develop and maintain friendly and professional relationships with parents and carers, leading liaison and managing all aspects of communication. To proactively represent St Helen's College and advance its interests in the local community. To be responsible for ensuring that all complaints and concerns are actively resolved in a timely manner and that these are reported to the Head of Pre-Prep and/or Headteacher. To organise and lead parents' evenings, daily contact, home-school liaison and 'welcome' meetings. To attend all school open days and events. General To be responsible for all administrative duties associated with the Nursery, such as maintaining children's records, ordering equipment, maintaining inventories and keeping all regulatory records. To adhere to all school policies and procedures. To undertake any duties as reasonably requested by line management. The duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. This job description may be reviewed in the future to reflect school development plan priorities.
Trainee Health and Safety Manager No Experience Needed Future-proof your career in Health and Safety starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. How It Works Step 1 IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 Risk Assessments Next, you ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get 100% online, self-paced training NEBOSH & IOSH certifications included 1-to-1 tutor and recruitment support Job guarantee get a job or your money back Starting salary of £30,000 £45,000 We Get You Hired Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you re motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we ll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Health & Safety career.
Mar 05, 2026
Full time
Trainee Health and Safety Manager No Experience Needed Future-proof your career in Health and Safety starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. How It Works Step 1 IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 Risk Assessments Next, you ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get 100% online, self-paced training NEBOSH & IOSH certifications included 1-to-1 tutor and recruitment support Job guarantee get a job or your money back Starting salary of £30,000 £45,000 We Get You Hired Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you re motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we ll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Health & Safety career.
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The Third Party Logistics (3PL) Operations Specialist is responsible for defining and implementing a standardized governance model for managing 3PL suppliers across the organization. This role focuses on building a structured segmentation and collaboration model centered around service, cost, innovation, digitalization, and contractual alignment. The 3PL Operations Specialist serves as the key liaison between business units and logistics partners, overseeing performance management, compliance, and continuous improvement. The role ensures contractual adherence, supports transformation initiatives, and drives the harmonization of 3PL partnerships, processes, and service level agreements (SLAs) to achieve operational excellence and value realization across our multinational soft drink business. Location: Sofia, Bulgaria Main responsibilities • Act as the primary point of contact for business units regarding 3PL network performance and governance.• Develop and roll out a harmonized governance framework and engagement model for 3PL management.• Create a standardized QBR (Quarterly Business Review) template and implement it within all our network• Monitor and ensure 3PL compliance with service level agreements (SLAs), KPIs, and contractual commitments.• Implement and benchmark continuous improvement programs across the 3PL network to drive cost and service optimization.• Support strategic implementations and logistics transformation projects, ensuring alignment with organizational goals.• Contribute to process harmonization and standardization efforts across regional and local logistics teams.• Collaborate cross-functionally with procurement, finance, and operations teams to enhance supplier performance and transparency. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Experience & Qualifications required : • Strong understanding of end-to-end supply chain processes, including warehousing, transportation, and specifically 3PL operations.• Proven analytical and problem-solving abilities with a focus on performance improvement.• Extensive experience (min 7 years) in logistics within a multinational FMCG make environment.• Ability to manage multiple stakeholders and work effectively in a matrix organization.• Comfortable working in a dynamic environment and dealing with ambiguity. Nice- to- haves • Experience in developing governance frameworks or 3PL performance management systems.• Familiarity with digital logistics tools and data analytics platforms (e.g., Power BI).• Strong presentation and stakeholder engagement skills.• Exposure to contract management and supplier negotiation processes. Team & Culture : The Centre of Excellence team is collaborative, data-driven, and highly supportive. We value self-starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross-functionally to strengthen operational excellence in a complex, multinational setting. Functional technical skills required • Business multifunctional knowledge• People leadership (indirect) and Team Engagement• Finance acumen Core skills preferred • Good communication skills, assertiveness and negotiation skills• Conscientiousness, creativity in thought and action• Ability to drive process implementation in organizations• Strategic perspective ability and deduction of strategic objectives • Conflict solution and organizational ability• Critical thinking and growth mindset• Leadership & influencing• Change management Travel required Yes - 30% Language capability English Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone's Welcome - Inclusion, Diversity & Equity Culture Keep In Touch program - in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top - Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events ?We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in
Mar 05, 2026
Full time
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The Third Party Logistics (3PL) Operations Specialist is responsible for defining and implementing a standardized governance model for managing 3PL suppliers across the organization. This role focuses on building a structured segmentation and collaboration model centered around service, cost, innovation, digitalization, and contractual alignment. The 3PL Operations Specialist serves as the key liaison between business units and logistics partners, overseeing performance management, compliance, and continuous improvement. The role ensures contractual adherence, supports transformation initiatives, and drives the harmonization of 3PL partnerships, processes, and service level agreements (SLAs) to achieve operational excellence and value realization across our multinational soft drink business. Location: Sofia, Bulgaria Main responsibilities • Act as the primary point of contact for business units regarding 3PL network performance and governance.• Develop and roll out a harmonized governance framework and engagement model for 3PL management.• Create a standardized QBR (Quarterly Business Review) template and implement it within all our network• Monitor and ensure 3PL compliance with service level agreements (SLAs), KPIs, and contractual commitments.• Implement and benchmark continuous improvement programs across the 3PL network to drive cost and service optimization.• Support strategic implementations and logistics transformation projects, ensuring alignment with organizational goals.• Contribute to process harmonization and standardization efforts across regional and local logistics teams.• Collaborate cross-functionally with procurement, finance, and operations teams to enhance supplier performance and transparency. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Experience & Qualifications required : • Strong understanding of end-to-end supply chain processes, including warehousing, transportation, and specifically 3PL operations.• Proven analytical and problem-solving abilities with a focus on performance improvement.• Extensive experience (min 7 years) in logistics within a multinational FMCG make environment.• Ability to manage multiple stakeholders and work effectively in a matrix organization.• Comfortable working in a dynamic environment and dealing with ambiguity. Nice- to- haves • Experience in developing governance frameworks or 3PL performance management systems.• Familiarity with digital logistics tools and data analytics platforms (e.g., Power BI).• Strong presentation and stakeholder engagement skills.• Exposure to contract management and supplier negotiation processes. Team & Culture : The Centre of Excellence team is collaborative, data-driven, and highly supportive. We value self-starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross-functionally to strengthen operational excellence in a complex, multinational setting. Functional technical skills required • Business multifunctional knowledge• People leadership (indirect) and Team Engagement• Finance acumen Core skills preferred • Good communication skills, assertiveness and negotiation skills• Conscientiousness, creativity in thought and action• Ability to drive process implementation in organizations• Strategic perspective ability and deduction of strategic objectives • Conflict solution and organizational ability• Critical thinking and growth mindset• Leadership & influencing• Change management Travel required Yes - 30% Language capability English Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone's Welcome - Inclusion, Diversity & Equity Culture Keep In Touch program - in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top - Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events ?We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The Continuous Improvement Lead will analyse transportation and 3rd party logistics processes to identify opportunities for standardization, optimization and cost efficiency. This role develops and implements improvement strategies that enhance service quality, productivity, and operational performance. Acting as a catalyst for change, the CI Lead drives cross-functional initiatives that deliver measurable cost and service benefits across our network. Location: Sofia, Bulgaria Main responsibilities • Develop and execute continuous improvement (CI) strategies and action plans aligned with organizational objectives with a strong focus on standardization/harmonization of processes.• Lead and manage cross-functional teams to identify, prioritize, and implement improvement initiatives.• Provide leadership, coaching, and mentorship on CI principles, Lean and Six Sigma methodologies.• Analyse existing processes to identify inefficiencies, waste, and improvement opportunities within transportation and 3PL operations.• Apply Lean and Six Sigma tools such as process mapping, 5S, and value stream mapping to drive operational excellence.• Conduct root cause analyses and implement sustainable corrective actions.• Monitor and report on key performance metrics and share progress to senior stakeholders.• Champion a culture of continuous improvement, the need for value creation and promoting engagement and best practice sharing across teams.• Deliver CI training to enhance internal capability and promote ownership of improvement efforts.• Lead change management processes to ensure smooth implementation of new initiatives and address resistance effectively. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Experience & Qualifications required : Must-haves: • Proven proficiency in Lean and Six Sigma methodologies (Green or Black Belt preferred).• Strong project and change management experience within logistics, transportation, or 3PL operations in an international FMCG "make" environment.• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.• Strategic leadership, clear communication, and stakeholder management abilities across all organizational levels. Capability to deal with ambiguity.• Capability to create standard processes, while appreciating and understanding local business unit complexities• Min 7-10 years' experience within international Logistics environment Nice-to-haves: • Coaching experience and the ability to build CI capability and a sense for standardization across teams.• Strong financial acumen for cost analysis and budget management.• Experience working within a central team supporting independent, regionally driven business units. Success Indicators / KPIs • Transportation cost per km, per drop, and per unit case/pallet shipped.• Vehicle utilization rate.• On Time In Full (OTIF) performance.• 3rd party logistics cost per pallet sold. Team & Culture : The Centre of Excellence team is collaborative, data-driven, and highly supportive. We value self-starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross-functionally to strengthen operational excellence in a complex, multinational setting. Functional technical skills required • Business multifunctional knowledge• People leadership (indirect) and Team Engagement• Finance acumen Core skills preferred • Good communication skills, assertiveness and negotiation skills• Conscientiousness, creativity in thought and action• Ability to drive process implementation in organizations• Strategic perspective ability and deduction of strategic objectives • Conflict solution and organizational ability• Critical thinking and growth mindset• Leadership & influencing• Change management Travel required Yes - 30% Language capability English Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone's Welcome - Inclusion, Diversity & Equity Culture Keep In Touch program - in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top - Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events ?We are Coca-Cola Europacific Partners (CCEP) - a dedicated
Mar 05, 2026
Full time
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. Job Purpose The Continuous Improvement Lead will analyse transportation and 3rd party logistics processes to identify opportunities for standardization, optimization and cost efficiency. This role develops and implements improvement strategies that enhance service quality, productivity, and operational performance. Acting as a catalyst for change, the CI Lead drives cross-functional initiatives that deliver measurable cost and service benefits across our network. Location: Sofia, Bulgaria Main responsibilities • Develop and execute continuous improvement (CI) strategies and action plans aligned with organizational objectives with a strong focus on standardization/harmonization of processes.• Lead and manage cross-functional teams to identify, prioritize, and implement improvement initiatives.• Provide leadership, coaching, and mentorship on CI principles, Lean and Six Sigma methodologies.• Analyse existing processes to identify inefficiencies, waste, and improvement opportunities within transportation and 3PL operations.• Apply Lean and Six Sigma tools such as process mapping, 5S, and value stream mapping to drive operational excellence.• Conduct root cause analyses and implement sustainable corrective actions.• Monitor and report on key performance metrics and share progress to senior stakeholders.• Champion a culture of continuous improvement, the need for value creation and promoting engagement and best practice sharing across teams.• Deliver CI training to enhance internal capability and promote ownership of improvement efforts.• Lead change management processes to ensure smooth implementation of new initiatives and address resistance effectively. Key Stakeholders Internal: BU Logistics Lead, BU Transport Leads, BU Planning Leads, CoE Manufacturing, ISS Finance Center Experience & Qualifications required : Must-haves: • Proven proficiency in Lean and Six Sigma methodologies (Green or Black Belt preferred).• Strong project and change management experience within logistics, transportation, or 3PL operations in an international FMCG "make" environment.• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.• Strategic leadership, clear communication, and stakeholder management abilities across all organizational levels. Capability to deal with ambiguity.• Capability to create standard processes, while appreciating and understanding local business unit complexities• Min 7-10 years' experience within international Logistics environment Nice-to-haves: • Coaching experience and the ability to build CI capability and a sense for standardization across teams.• Strong financial acumen for cost analysis and budget management.• Experience working within a central team supporting independent, regionally driven business units. Success Indicators / KPIs • Transportation cost per km, per drop, and per unit case/pallet shipped.• Vehicle utilization rate.• On Time In Full (OTIF) performance.• 3rd party logistics cost per pallet sold. Team & Culture : The Centre of Excellence team is collaborative, data-driven, and highly supportive. We value self-starters who can thrive in a dynamic environment without micromanagement. Success in this role requires adaptability, clear communication, and the ability to work cross-functionally to strengthen operational excellence in a complex, multinational setting. Functional technical skills required • Business multifunctional knowledge• People leadership (indirect) and Team Engagement• Finance acumen Core skills preferred • Good communication skills, assertiveness and negotiation skills• Conscientiousness, creativity in thought and action• Ability to drive process implementation in organizations• Strategic perspective ability and deduction of strategic objectives • Conflict solution and organizational ability• Critical thinking and growth mindset• Leadership & influencing• Change management Travel required Yes - 30% Language capability English Our employee value proposition: Being Rewarded Market Competitive Salary Annual Compensation & Bonus Cycle CCEP Shares Purchase plan & Matching Share Food Vouchers Flexible Working Allowance Being Connected Everyone's Welcome - Inclusion, Diversity & Equity Culture Keep In Touch program - in support of parental care Inspiring Office layout with Great beverages and Sofia subsidized canteen Referral Program Being Developed & Valued Professional Qualifications Support & Sponsorship Ninja Community and Lean Six Sigma Certification CCEP learning platforms & Leadership training curricula Career Growth and Talent Progression Recognition program Being Well Flexible & Hybrid Ways of Working Additional days paid leave at start and on top - Birthday, Qualification & Volunteering; Wellbeing & Sports program, including corporate discounts & subscription fees Wellbeing Community & Initiatives Employee Assistance Program Additional Health Plan & Dental Insurance Being Inspired Social Projects & Community Charity programs Participation in Corporate Challenges - marathon, sports, fun External life coach speakers and Work-Life balance lectures Team Building & Fun Events ?We are Coca-Cola Europacific Partners (CCEP) - a dedicated
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing?Will you make an impact with your desire to win? 2026 Manufacturing "A Year In Industry Programme" Locations: Wakefield, Edmonton, Sidcup, Uxbridge Are you ready to turn theory into practice and gain real, hands-on experience in one of the world's leading consumer goods companies? We're offering 4 Manufacturing Placements for university students who want to make an impact in a live production environment. (For our Uxbridge Head Office role, the focus will be on central operations rather than on-site manufacturing.) Starting August 2026 , you'll work alongside experienced engineers and operational teams, contributing to projects that drive improvements in efficiency, quality, and safety across our sites. This is your chance to learn, grow, and make a difference. Our 2026 Manufacturing Year in Industry Programme is open and waiting for your application! At CCEP, we believe in attracting new talent to our business and valuing the innovation that a diverse workforce brings. We welcome candidates from all backgrounds and experiences, with a particular focus on improving gender balance in manufacturing. What You'll Be Doing: During your Year In Industry, you'll be: Supporting manufacturing and production teams on live projects Analyse processes and identity improvement opportunities Assist with quality, safety or efficiency initiatives Collaborate with teams across the site Present your work at the end of the programme This is a hands-on role - you'll be out on the shop floor, not just behind a desk. What we are looking for You'll be: Studying a degree in Manufacturing, Mechanical, Electrical, Food Science , or a related discipline. In your penultimate or final year of study. Curious about how things are made and passionate about operations. Comfortable in a fast-paced, practical environment . A strong communicator who thrives in a team setting. No previous industrial experience required - just enthusiasm and a willingness to learn Programme Details: Start date: August 2026 Duration: 12 months Locations: Wakefield, Sidcup, Edmonton & Uxbridge (CCEP Head Office) Assessment Centre: April 2026 (at site, location tbc) Our Selection Process: Online application Psychometric testing Video Interview Assessment Centre Taking place in April 2026 Why Apply and Join Us? Work on real projects that shape how our manufacturing sites operate. Gain exposure to cutting-edge technology and professional environments. Receive mentorship and development support from industry experts. Competitive package and a year of invaluable experience with a global leader. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 05, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing?Will you make an impact with your desire to win? 2026 Manufacturing "A Year In Industry Programme" Locations: Wakefield, Edmonton, Sidcup, Uxbridge Are you ready to turn theory into practice and gain real, hands-on experience in one of the world's leading consumer goods companies? We're offering 4 Manufacturing Placements for university students who want to make an impact in a live production environment. (For our Uxbridge Head Office role, the focus will be on central operations rather than on-site manufacturing.) Starting August 2026 , you'll work alongside experienced engineers and operational teams, contributing to projects that drive improvements in efficiency, quality, and safety across our sites. This is your chance to learn, grow, and make a difference. Our 2026 Manufacturing Year in Industry Programme is open and waiting for your application! At CCEP, we believe in attracting new talent to our business and valuing the innovation that a diverse workforce brings. We welcome candidates from all backgrounds and experiences, with a particular focus on improving gender balance in manufacturing. What You'll Be Doing: During your Year In Industry, you'll be: Supporting manufacturing and production teams on live projects Analyse processes and identity improvement opportunities Assist with quality, safety or efficiency initiatives Collaborate with teams across the site Present your work at the end of the programme This is a hands-on role - you'll be out on the shop floor, not just behind a desk. What we are looking for You'll be: Studying a degree in Manufacturing, Mechanical, Electrical, Food Science , or a related discipline. In your penultimate or final year of study. Curious about how things are made and passionate about operations. Comfortable in a fast-paced, practical environment . A strong communicator who thrives in a team setting. No previous industrial experience required - just enthusiasm and a willingness to learn Programme Details: Start date: August 2026 Duration: 12 months Locations: Wakefield, Sidcup, Edmonton & Uxbridge (CCEP Head Office) Assessment Centre: April 2026 (at site, location tbc) Our Selection Process: Online application Psychometric testing Video Interview Assessment Centre Taking place in April 2026 Why Apply and Join Us? Work on real projects that shape how our manufacturing sites operate. Gain exposure to cutting-edge technology and professional environments. Receive mentorship and development support from industry experts. Competitive package and a year of invaluable experience with a global leader. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
IT SOX Manager What you will become a part of Join CCEP's IT Risk & Compliance team and help protect the digital ecosystem of one of the world's leading FMCG organisations. You'll collaborate with colleagues across multiple countries, work closely with diverse business and technology teams, and contribute to strengthening CCEP's internal control environment. This role gives you the opportunity to be at the forefront of cybersecurity, regulatory compliance, and IT risk management while supporting transformation programmes that shape our future technology landscape. What you will do As an IT SOX Manager , you will play a key role in ensuring that CCEP's IT systems, processes, and controls comply with internal policies, SOX requirements, and relevant industry frameworks. Your responsibilities will include: Managing end-to-end SOX compliance for IT General Controls across all CCEP markets. Overseeing control execution, evidence quality, remediation activities, and closure tracking. Leading SOX audits, working closely with internal and external auditors. Driving annual scoping activities, walkthroughs, documentation updates, and IT risk/control evaluations. Ensuring transformation projects and system integrations meet SOX and internal compliance requirements. Providing 2nd Line of Defence oversight for IT control compliance and control owner attestation. Maintaining performance visibility in GRC dashboards and reporting tools. Training IT and business teams on IT Risk and Control concepts. Preparing management reporting on Information Security risk, control performance, and audit findings. Building strong partnerships with key teams, including Enterprise Risk Management, Business Continuity & Resilience, Corporate Security, Finance Internal Controls, and Internal Audit. What we expect from you You bring a blend of technical expertise, risk awareness, and a collaborative mindset. Specifically, we are looking for: Qualifications & Experience A degree in Computer Science, Information Systems, Business, or a related field. 4+ years of IT experience within Information Security, IT Risk, or similar domains. Proficiency in English. Hands-on SAP experience (ECC, S/4, GRC) including user access management, authorisations, and SOX control analysis. Experience managing and executing SOX IT General Controls, with strong capability in SAP control performance. A background in delivering audits, assessments, or compliance initiatives-BIG-4 experience is a plus. Experience working in large, complex, multinational environments. Strong analytical skills, a continuous improvement mindset, and the ability to simplify complex IT topics for business stakeholders. Preferred Certifications CISM, CISSP, CISA, CRISC or similar industry-recognised qualifications. Technical Skills Understanding of IT security management systems and frameworks (NIST, ISO 27001). Experience implementing or operating GRC workflows and SAP Process Controls (CCM). Strong knowledge of enterprise applications, particularly ERP and financial systems. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 05, 2026
Full time
IT SOX Manager What you will become a part of Join CCEP's IT Risk & Compliance team and help protect the digital ecosystem of one of the world's leading FMCG organisations. You'll collaborate with colleagues across multiple countries, work closely with diverse business and technology teams, and contribute to strengthening CCEP's internal control environment. This role gives you the opportunity to be at the forefront of cybersecurity, regulatory compliance, and IT risk management while supporting transformation programmes that shape our future technology landscape. What you will do As an IT SOX Manager , you will play a key role in ensuring that CCEP's IT systems, processes, and controls comply with internal policies, SOX requirements, and relevant industry frameworks. Your responsibilities will include: Managing end-to-end SOX compliance for IT General Controls across all CCEP markets. Overseeing control execution, evidence quality, remediation activities, and closure tracking. Leading SOX audits, working closely with internal and external auditors. Driving annual scoping activities, walkthroughs, documentation updates, and IT risk/control evaluations. Ensuring transformation projects and system integrations meet SOX and internal compliance requirements. Providing 2nd Line of Defence oversight for IT control compliance and control owner attestation. Maintaining performance visibility in GRC dashboards and reporting tools. Training IT and business teams on IT Risk and Control concepts. Preparing management reporting on Information Security risk, control performance, and audit findings. Building strong partnerships with key teams, including Enterprise Risk Management, Business Continuity & Resilience, Corporate Security, Finance Internal Controls, and Internal Audit. What we expect from you You bring a blend of technical expertise, risk awareness, and a collaborative mindset. Specifically, we are looking for: Qualifications & Experience A degree in Computer Science, Information Systems, Business, or a related field. 4+ years of IT experience within Information Security, IT Risk, or similar domains. Proficiency in English. Hands-on SAP experience (ECC, S/4, GRC) including user access management, authorisations, and SOX control analysis. Experience managing and executing SOX IT General Controls, with strong capability in SAP control performance. A background in delivering audits, assessments, or compliance initiatives-BIG-4 experience is a plus. Experience working in large, complex, multinational environments. Strong analytical skills, a continuous improvement mindset, and the ability to simplify complex IT topics for business stakeholders. Preferred Certifications CISM, CISSP, CISA, CRISC or similar industry-recognised qualifications. Technical Skills Understanding of IT security management systems and frameworks (NIST, ISO 27001). Experience implementing or operating GRC workflows and SAP Process Controls (CCM). Strong knowledge of enterprise applications, particularly ERP and financial systems. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Commercial Finanace Analyst Contract - Permanent Location - Uxbridge ABOUT YOUR ROLE: This commercially-focused finance role is aligned with specific trading environments within CCEP GB and serves as a finance co-pilot to one of CCEP's sector-leading commercial teams, providing structured and ad hoc financial insight and analysis. The successful candidate will demonstrate strong commercial acumen and be an effective business partner, working alongside the Senior Finance Manager to support profitable, fact-based decision-making. This role offers the opportunity to work closely with the Commercial teams, using your experience to drive real business impact, while also learning from a diverse group with varied perspectives across the organisation. You will be responsible for: Coordinating analysis of monthly volume, revenue, and gross profit performance, while supporting Commercial Teams with projections and performance insights. Assisting in preparing the annual business plan by working with Commercial Sales teams to meet volume and GP targets. Reviewing and report on environmental, customer, and brand performance on a regular basis, evaluating business proposals, promotions, and pricing strategies. Providing recommendations on significant business decisions, support customer revenue discussions, and analyse the effectiveness of customer investments. Coaching and develop internal teams to improve their understanding of CCEP financial systems and reporting tools. Serve as a key business partner to the sales team, leveraging relationship-building skills to influence decisions and outcomes. Collaborate with cross-functional teams, including marketing, supply chain, and a shared services Centre of Excellence, to enhance reporting and forecasting capabilities. LET'S TALK ABOUT YOU! Proven experience in a commercial finance environment, ideally within FMCG, with expertise in analysing revenue and its components. Partially or fully qualified Accountant (CIMA, ACCA, ACA) with a strong understanding of financial principles and practices. Advanced proficiency in MS Office, particularly Excel, with the ability to analyse complex financial data and create insightful reports. Strong business partnering skills, with the ability to collaborate and influence across departments to drive financial performance. Excellent analytical thinking and business acumen, capable of evaluating financial risks and making sound recommendations. Solid understanding of risk management, financial controls, and a commitment to process and operational excellence. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 05, 2026
Full time
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Commercial Finanace Analyst Contract - Permanent Location - Uxbridge ABOUT YOUR ROLE: This commercially-focused finance role is aligned with specific trading environments within CCEP GB and serves as a finance co-pilot to one of CCEP's sector-leading commercial teams, providing structured and ad hoc financial insight and analysis. The successful candidate will demonstrate strong commercial acumen and be an effective business partner, working alongside the Senior Finance Manager to support profitable, fact-based decision-making. This role offers the opportunity to work closely with the Commercial teams, using your experience to drive real business impact, while also learning from a diverse group with varied perspectives across the organisation. You will be responsible for: Coordinating analysis of monthly volume, revenue, and gross profit performance, while supporting Commercial Teams with projections and performance insights. Assisting in preparing the annual business plan by working with Commercial Sales teams to meet volume and GP targets. Reviewing and report on environmental, customer, and brand performance on a regular basis, evaluating business proposals, promotions, and pricing strategies. Providing recommendations on significant business decisions, support customer revenue discussions, and analyse the effectiveness of customer investments. Coaching and develop internal teams to improve their understanding of CCEP financial systems and reporting tools. Serve as a key business partner to the sales team, leveraging relationship-building skills to influence decisions and outcomes. Collaborate with cross-functional teams, including marketing, supply chain, and a shared services Centre of Excellence, to enhance reporting and forecasting capabilities. LET'S TALK ABOUT YOU! Proven experience in a commercial finance environment, ideally within FMCG, with expertise in analysing revenue and its components. Partially or fully qualified Accountant (CIMA, ACCA, ACA) with a strong understanding of financial principles and practices. Advanced proficiency in MS Office, particularly Excel, with the ability to analyse complex financial data and create insightful reports. Strong business partnering skills, with the ability to collaborate and influence across departments to drive financial performance. Excellent analytical thinking and business acumen, capable of evaluating financial risks and making sound recommendations. Solid understanding of risk management, financial controls, and a commitment to process and operational excellence. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing?Will you make an impact with your desire to win? Advert Closing Date: 09/03/26 Role Purpose:To support the delivery of communications and events across GB Customer Service and Supply Chain (CSSC). This role is ideal for someone who is passionate about engaging people, telling clear and compelling stories, and creating high quality communication experiences for our internal teams.You will play a key role in supporting day to day communication activities, event planning, content creation, and the use of CCEP's digital communication tools. The successful intern will be able to work independently, take ownership of tasks, and also collaborate effectively as part of a wider team.Key Internship Experiences: Support the planning, coordination, and delivery of CSSC GB communication initiatives and internal events. Produce clear, engaging, and well-structured written content for internal channels. Help maintain and update digital communication platforms in line with CCEP standards. Assist with the creation of presentation materials, newsletters, and video content. Work closely with stakeholders across the business to gather information and develop meaningful communication outputs. Ensure consistency, accuracy, and strong attention to detail across all communication materials. Continuously learn and apply CCEP's digital communication tools and technologies. Personal Attributes Positive, proactive, and eager to learn. Passion for effective communication and employee engagement. Comfortable working with a variety of stakeholders. Creative thinker with an eye for detail. Skills & Experience Strong written and verbal communication skills. Strong capability in planning, organising, and coordinating skills High attention to detail and a commitment to producing quality work. Ability to work independently, manage deadlines, and prioritise tasks. A collaborative mindset and the ability to work well within a team environment. Willingness to learn new tools, including CCEP's digital communication systems. (Canva, Redline an internal social media platform & Poppulo for internal communications) Experience in communications, events, or a related field is beneficial but not essential The closing date for applications is 09/03/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 05, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing?Will you make an impact with your desire to win? Advert Closing Date: 09/03/26 Role Purpose:To support the delivery of communications and events across GB Customer Service and Supply Chain (CSSC). This role is ideal for someone who is passionate about engaging people, telling clear and compelling stories, and creating high quality communication experiences for our internal teams.You will play a key role in supporting day to day communication activities, event planning, content creation, and the use of CCEP's digital communication tools. The successful intern will be able to work independently, take ownership of tasks, and also collaborate effectively as part of a wider team.Key Internship Experiences: Support the planning, coordination, and delivery of CSSC GB communication initiatives and internal events. Produce clear, engaging, and well-structured written content for internal channels. Help maintain and update digital communication platforms in line with CCEP standards. Assist with the creation of presentation materials, newsletters, and video content. Work closely with stakeholders across the business to gather information and develop meaningful communication outputs. Ensure consistency, accuracy, and strong attention to detail across all communication materials. Continuously learn and apply CCEP's digital communication tools and technologies. Personal Attributes Positive, proactive, and eager to learn. Passion for effective communication and employee engagement. Comfortable working with a variety of stakeholders. Creative thinker with an eye for detail. Skills & Experience Strong written and verbal communication skills. Strong capability in planning, organising, and coordinating skills High attention to detail and a commitment to producing quality work. Ability to work independently, manage deadlines, and prioritise tasks. A collaborative mindset and the ability to work well within a team environment. Willingness to learn new tools, including CCEP's digital communication systems. (Canva, Redline an internal social media platform & Poppulo for internal communications) Experience in communications, events, or a related field is beneficial but not essential The closing date for applications is 09/03/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Field Service Engineer - GeneratorsBerkshire / West London£35,000 - £50,000 + Overtime (OTE 50k) + Van + Training + BenefitsAre you looking for a local Field Service Engineer role offering plenty of Overtime, day to day variety, door to door and a local patch?The company are a market leading industrial equipment rental company and operate a nationwide operation renting out equipment to construction, leisure, manufacturing and industrial customers.The role involves servicing and repairing a range of generators from multiple brands as part of a team. The generators range from portable up to large lorry mounted generators used at festivals, construction sites and temporary industrial locations. The Patch is around the Berkshire, West London and the surrounding counties.Here is a great chance to join a market leading company, who are expanding their operation and can offer regular overtime and manufacturers training courses.The Role: Field Service Engineer Repair and Service of Generators 40 hour weeks but overtime can range from time and a half to double time dependent on days worked - Typical based hours on a rota would be 4 days in the week and 1 on the weekendCandidate Requirements: Generator experience - Cummins, Perkins, FG Wilson etc A relevant qualification in any of Mechanical, Electrical, Plant, Diesel or similar Full Driving LicenseConsultant: Sebastian PetittiElix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.Generator Engineer, Field Service engineer, depot engineer, mechanical engineer, diesel, diesel fitter, diesel engines, hgv, electrical, perkins, cummins, fg Wilson, hnd, nvq, hnc, forklift, kva, generators, power generation, Uxbridge, Slouth, Windsor, hayes, Berkshire, West London, M25
Mar 05, 2026
Full time
Field Service Engineer - GeneratorsBerkshire / West London£35,000 - £50,000 + Overtime (OTE 50k) + Van + Training + BenefitsAre you looking for a local Field Service Engineer role offering plenty of Overtime, day to day variety, door to door and a local patch?The company are a market leading industrial equipment rental company and operate a nationwide operation renting out equipment to construction, leisure, manufacturing and industrial customers.The role involves servicing and repairing a range of generators from multiple brands as part of a team. The generators range from portable up to large lorry mounted generators used at festivals, construction sites and temporary industrial locations. The Patch is around the Berkshire, West London and the surrounding counties.Here is a great chance to join a market leading company, who are expanding their operation and can offer regular overtime and manufacturers training courses.The Role: Field Service Engineer Repair and Service of Generators 40 hour weeks but overtime can range from time and a half to double time dependent on days worked - Typical based hours on a rota would be 4 days in the week and 1 on the weekendCandidate Requirements: Generator experience - Cummins, Perkins, FG Wilson etc A relevant qualification in any of Mechanical, Electrical, Plant, Diesel or similar Full Driving LicenseConsultant: Sebastian PetittiElix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.Generator Engineer, Field Service engineer, depot engineer, mechanical engineer, diesel, diesel fitter, diesel engines, hgv, electrical, perkins, cummins, fg Wilson, hnd, nvq, hnc, forklift, kva, generators, power generation, Uxbridge, Slouth, Windsor, hayes, Berkshire, West London, M25
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sales Support Executive (Portuguese Speaking) Location: Uxbridge Pay Rate: £13.25 per hour Job Type: Full-Time (Office Based) Overview Seeking a proactive and customer-focused Sales Support Executive to join a smashing small team based in Uxbridge. This role is ideal for a fluent (spoken and written) Portuguese speaker who thrives in a fast-paced environment and enjoys supporting sales operations while delivering excellent customer service. The successful candidate will play a key role in progressing customer enquiries into confirmed orders, supporting internal sales and operations teams, and ensuring high standards of service and compliance. Key Responsibilities Sales & Customer Service Respond to customer enquiries via email, telephone, WhatsApp, and other communication channels Provide accurate product and service information Process sales orders and support the full order lifecycle Progress enquiries toward confirmed sales Maintain excellent customer relationships Support the team in achieving company income targets Sales & Marketing Support Assist with sales administration and documentation Support marketing initiatives where required Maintain CRM and internal systems accurately Identify and maximise sales opportunities Operations & Logistics Support Liaise with drivers, warehouse teams, carriers, and couriers Support local and international logistics coordination Ensure smooth collection and delivery of customer consignments Follow company policies and operational procedures Compliance & Systems Maintain accurate records and documentation Adhere to company policies and UK regulatory requirements Use and safeguard company systems, software, and devices Support a professional and secure working environment Candidate Requirements Fluent Portuguese (spoken and written) essential Strong English communication skills Previous experience in sales support, customer service, or administration Confident handling customer communications via phone and email Highly organised with strong attention to detail Proactive and commercially aware Competent with Microsoft Office and CRM systems Ability to work effectively in a team environment Personal Attributes Professional and articulate Customer-focused mindset Positive and solution-oriented approach Strong work ethic and reliability Comfortable working in a structured, compliance-led environment What s on Offer £13.25 per hour Supportive team environment Opportunity to develop within sales and operations Stable, office-based role in Uxbridge What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Mar 05, 2026
Full time
Sales Support Executive (Portuguese Speaking) Location: Uxbridge Pay Rate: £13.25 per hour Job Type: Full-Time (Office Based) Overview Seeking a proactive and customer-focused Sales Support Executive to join a smashing small team based in Uxbridge. This role is ideal for a fluent (spoken and written) Portuguese speaker who thrives in a fast-paced environment and enjoys supporting sales operations while delivering excellent customer service. The successful candidate will play a key role in progressing customer enquiries into confirmed orders, supporting internal sales and operations teams, and ensuring high standards of service and compliance. Key Responsibilities Sales & Customer Service Respond to customer enquiries via email, telephone, WhatsApp, and other communication channels Provide accurate product and service information Process sales orders and support the full order lifecycle Progress enquiries toward confirmed sales Maintain excellent customer relationships Support the team in achieving company income targets Sales & Marketing Support Assist with sales administration and documentation Support marketing initiatives where required Maintain CRM and internal systems accurately Identify and maximise sales opportunities Operations & Logistics Support Liaise with drivers, warehouse teams, carriers, and couriers Support local and international logistics coordination Ensure smooth collection and delivery of customer consignments Follow company policies and operational procedures Compliance & Systems Maintain accurate records and documentation Adhere to company policies and UK regulatory requirements Use and safeguard company systems, software, and devices Support a professional and secure working environment Candidate Requirements Fluent Portuguese (spoken and written) essential Strong English communication skills Previous experience in sales support, customer service, or administration Confident handling customer communications via phone and email Highly organised with strong attention to detail Proactive and commercially aware Competent with Microsoft Office and CRM systems Ability to work effectively in a team environment Personal Attributes Professional and articulate Customer-focused mindset Positive and solution-oriented approach Strong work ethic and reliability Comfortable working in a structured, compliance-led environment What s on Offer £13.25 per hour Supportive team environment Opportunity to develop within sales and operations Stable, office-based role in Uxbridge What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Plant Area Assistant Middlesex Salary: DOE I am working with a well-regarded, independent garden centre, and we are looking for a Plant Area Assistant to join their friendly and passionate team. This is a fantastic opportunity for someone with a genuine interest in horticulture who enjoys working outdoors, takes pride in delivering excellent customer service, and wants to be part of a thriving, community-focused business. About the Role: As a Plant Area Assistant, you'll support the Plant Area Manager in maintaining the health, quality, and presentation of a wide range of indoor and outdoor plants. You'll be a key point of contact for customers, offering knowledgeable advice and creating attractive displays to inspire and engage. Key Responsibilities: Maintain high standards of plant health and presentation Watering and general plant care across both indoor and outdoor areas Support customers with advice and plant-related enquiries Receive and process plant deliveries Create and maintain plant displays, pots, and planters for sale Keep the Plant Goods In area tidy and organised Liaise with the nursery team to bring in home-grown stock Occasionally use EPOS and HLS systems to input new stock and print labels Lift compost and assist customers as needed Provide support at the tills on occasion About You: You'll have a genuine interest in plants and horticulture (essential) Previous retail or horticultural experience is preferred but not essential You'll enjoy working outdoors and as part of a team You'll be customer-focused, friendly and happy to help wherever needed How to Apply? If you're ready to take the next step in your horticultural journey and join a welcoming, plant-loving team, we'd love to hear from you. Apply below or alternatively, reach out to Michail from an informal chat at (phone number removed) or (url removed)
Mar 04, 2026
Full time
Plant Area Assistant Middlesex Salary: DOE I am working with a well-regarded, independent garden centre, and we are looking for a Plant Area Assistant to join their friendly and passionate team. This is a fantastic opportunity for someone with a genuine interest in horticulture who enjoys working outdoors, takes pride in delivering excellent customer service, and wants to be part of a thriving, community-focused business. About the Role: As a Plant Area Assistant, you'll support the Plant Area Manager in maintaining the health, quality, and presentation of a wide range of indoor and outdoor plants. You'll be a key point of contact for customers, offering knowledgeable advice and creating attractive displays to inspire and engage. Key Responsibilities: Maintain high standards of plant health and presentation Watering and general plant care across both indoor and outdoor areas Support customers with advice and plant-related enquiries Receive and process plant deliveries Create and maintain plant displays, pots, and planters for sale Keep the Plant Goods In area tidy and organised Liaise with the nursery team to bring in home-grown stock Occasionally use EPOS and HLS systems to input new stock and print labels Lift compost and assist customers as needed Provide support at the tills on occasion About You: You'll have a genuine interest in plants and horticulture (essential) Previous retail or horticultural experience is preferred but not essential You'll enjoy working outdoors and as part of a team You'll be customer-focused, friendly and happy to help wherever needed How to Apply? If you're ready to take the next step in your horticultural journey and join a welcoming, plant-loving team, we'd love to hear from you. Apply below or alternatively, reach out to Michail from an informal chat at (phone number removed) or (url removed)
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Performance Marketing Manager EMEA Uxbridge, London (Hybrid 3 days office based) Regular EMEA travel Occasional global travel Excellent benefits package We re recruiting a Performance Marketing Manager to join an international marketing team in a highly visible, regional role. This position plays a key part in shaping and driving performance marketing strategy across EMEA , working closely with local markets, regional stakeholders and agency partners to maximise commercial outcomes. This is a fast-paced, strategic role suited to someone who enjoys building frameworks, influencing stakeholders and improving performance at scale across multiple markets. The Role As Performance Marketing Manager, you will be responsible for defining best practice, setting performance frameworks and supporting local marketing and ecommerce teams to deliver strong results across paid media and performance channels. You ll work closely with regional marketing leadership, local market teams, customer experience, legal and media agency partners to ensure performance activity is optimised, compliant and commercially effective. About You You ll be an experienced performance or media marketing professional with a strong analytical mindset and the confidence to operate in a regional, stakeholder-heavy environment. Key experience and skills include: Minimum 5+ years experience in performance marketing, digital media or communications (client or agency side) Strong knowledge of the media and adtech landscape Experience managing agencies and working with international markets Confident working with data, budgets and performance reporting Hands-on experience across performance channels (SEM/SEA essential; paid social, SEO/AEO desirable) Familiarity with self-service platforms such as DV360 Strong Excel and data interpretation skills Excellent communication and presentation skills Comfortable influencing senior stakeholders and explaining technical concepts to non-technical audiences Industry certifications (e.g. Google Analytics, Meta Business Manager) are desirable but not essential. Key Responsibilities Own and evolve the performance marketing roadmap across EMEA, balancing short- and long-term objectives Analyse and report on conversion and performance metrics across multiple international websites Define and monitor KPIs for local markets and agency partners Guide best practice across SEM/SEA, paid social and other performance channels Optimise bid strategies by market, product range and maturity to maximise ROAS Identify and assess new platforms, tools and technologies Conduct competitor and market analysis to inform strategy and recommendations Support website performance audits and optimisation initiatives Co-own performance marketing budgets and advise on channel mix Support local markets through agency meetings, QBRs and campaign reviews Act as a regional stakeholder on cross-functional projects as required Why Apply? Regional EMEA role with real influence and visibility Opportunity to shape performance marketing frameworks at scale Collaborative international environment Hybrid working model Exposure to senior stakeholders and global projects
Mar 04, 2026
Full time
Performance Marketing Manager EMEA Uxbridge, London (Hybrid 3 days office based) Regular EMEA travel Occasional global travel Excellent benefits package We re recruiting a Performance Marketing Manager to join an international marketing team in a highly visible, regional role. This position plays a key part in shaping and driving performance marketing strategy across EMEA , working closely with local markets, regional stakeholders and agency partners to maximise commercial outcomes. This is a fast-paced, strategic role suited to someone who enjoys building frameworks, influencing stakeholders and improving performance at scale across multiple markets. The Role As Performance Marketing Manager, you will be responsible for defining best practice, setting performance frameworks and supporting local marketing and ecommerce teams to deliver strong results across paid media and performance channels. You ll work closely with regional marketing leadership, local market teams, customer experience, legal and media agency partners to ensure performance activity is optimised, compliant and commercially effective. About You You ll be an experienced performance or media marketing professional with a strong analytical mindset and the confidence to operate in a regional, stakeholder-heavy environment. Key experience and skills include: Minimum 5+ years experience in performance marketing, digital media or communications (client or agency side) Strong knowledge of the media and adtech landscape Experience managing agencies and working with international markets Confident working with data, budgets and performance reporting Hands-on experience across performance channels (SEM/SEA essential; paid social, SEO/AEO desirable) Familiarity with self-service platforms such as DV360 Strong Excel and data interpretation skills Excellent communication and presentation skills Comfortable influencing senior stakeholders and explaining technical concepts to non-technical audiences Industry certifications (e.g. Google Analytics, Meta Business Manager) are desirable but not essential. Key Responsibilities Own and evolve the performance marketing roadmap across EMEA, balancing short- and long-term objectives Analyse and report on conversion and performance metrics across multiple international websites Define and monitor KPIs for local markets and agency partners Guide best practice across SEM/SEA, paid social and other performance channels Optimise bid strategies by market, product range and maturity to maximise ROAS Identify and assess new platforms, tools and technologies Conduct competitor and market analysis to inform strategy and recommendations Support website performance audits and optimisation initiatives Co-own performance marketing budgets and advise on channel mix Support local markets through agency meetings, QBRs and campaign reviews Act as a regional stakeholder on cross-functional projects as required Why Apply? Regional EMEA role with real influence and visibility Opportunity to shape performance marketing frameworks at scale Collaborative international environment Hybrid working model Exposure to senior stakeholders and global projects
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Teacher Location: Colne Grange School, Uxbridge UB8 2YG Hours: 38.5 per week Monday to Friday Salary: £43,000.00 to £52,000.00 per annum ( depending on experience, not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role We are seeking an enthusiastic and dedicated Teacher to join our team. In this role, you will take a creative and learner centred approach to teaching, adapting your practice to meet the diverse educational needs of our pupils. You will deliver the school curriculum in a way that maximises each pupil's engagement, achievement and personal development. This is an exciting opportunity for a teacher who wants to spend more time inspiring learners and less time on administrative tasks, all while contributing to a school culture built on safeguarding, respect and pupil voice. Key Responsibilities Deliver creative, personalised teaching that supports pupils with varied and complex needs Adapt the curriculum to meet individual learning profiles and maximise achievement Foster a safe, respectful and nurturing learning environment Build strong, positive relationships with pupils, supporting their academic, social and emotional development Contribute to a strong safeguarding culture where pupils are listened to and involved in decisions Work collaboratively with colleagues to develop innovative learning experiences Engage in ongoing professional development to enhance teaching practice Support the school's vision of empowering pupils to build bright and successful futures What We're Looking For Passion and experience working with pupils in SEN/ASC settings A calm, engaging and resilient approach to teaching Creativity and innovation in lesson delivery A commitment to helping every pupil reach their full potential A willingness to visit the school during the interview process to meet the team, tour the site and meet our pupils Qualifications QTS (Qualified Teacher Status) or Qualified Teacher Learning and Skills (QTLS) A nationally recognised degree About Us Colne Grange School is a new specialist ASD provision. We have an exciting opportunity for a SEN Teacher to join our team due to growth and a new extension to our school. As part of the Hillingdon Grange group of schools and the Outcomes First Group, Colne Grange will offer day provision to pupils with Autism. Located over four sites, the group provides education from early years up to KS2 and offers a unique mix of education and support to pupils within a wide spectrum of needs and abilities. Personalised teaching and learning in an autism-specific environment allows pupils' individual needs to be addressed completely and their capabilities fully realised. Colne Grange will provide specialist education for c35 pupils. Colne Grange deploys a wide range of teaching strategies to engage and develop the progress of learners, who present with a range of learning difficulties and styles. Our pupils are taught in smaller class sizes and work towards an Equals Semi-Formal Curriculum and National Curriculum expectations where appropriate. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 04, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Teacher Location: Colne Grange School, Uxbridge UB8 2YG Hours: 38.5 per week Monday to Friday Salary: £43,000.00 to £52,000.00 per annum ( depending on experience, not pro rata) Contract: Permanent Term Time Only Start: April 2026 UK applicants only - no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role We are seeking an enthusiastic and dedicated Teacher to join our team. In this role, you will take a creative and learner centred approach to teaching, adapting your practice to meet the diverse educational needs of our pupils. You will deliver the school curriculum in a way that maximises each pupil's engagement, achievement and personal development. This is an exciting opportunity for a teacher who wants to spend more time inspiring learners and less time on administrative tasks, all while contributing to a school culture built on safeguarding, respect and pupil voice. Key Responsibilities Deliver creative, personalised teaching that supports pupils with varied and complex needs Adapt the curriculum to meet individual learning profiles and maximise achievement Foster a safe, respectful and nurturing learning environment Build strong, positive relationships with pupils, supporting their academic, social and emotional development Contribute to a strong safeguarding culture where pupils are listened to and involved in decisions Work collaboratively with colleagues to develop innovative learning experiences Engage in ongoing professional development to enhance teaching practice Support the school's vision of empowering pupils to build bright and successful futures What We're Looking For Passion and experience working with pupils in SEN/ASC settings A calm, engaging and resilient approach to teaching Creativity and innovation in lesson delivery A commitment to helping every pupil reach their full potential A willingness to visit the school during the interview process to meet the team, tour the site and meet our pupils Qualifications QTS (Qualified Teacher Status) or Qualified Teacher Learning and Skills (QTLS) A nationally recognised degree About Us Colne Grange School is a new specialist ASD provision. We have an exciting opportunity for a SEN Teacher to join our team due to growth and a new extension to our school. As part of the Hillingdon Grange group of schools and the Outcomes First Group, Colne Grange will offer day provision to pupils with Autism. Located over four sites, the group provides education from early years up to KS2 and offers a unique mix of education and support to pupils within a wide spectrum of needs and abilities. Personalised teaching and learning in an autism-specific environment allows pupils' individual needs to be addressed completely and their capabilities fully realised. Colne Grange will provide specialist education for c35 pupils. Colne Grange deploys a wide range of teaching strategies to engage and develop the progress of learners, who present with a range of learning difficulties and styles. Our pupils are taught in smaller class sizes and work towards an Equals Semi-Formal Curriculum and National Curriculum expectations where appropriate. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
As a Volunteer Group support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties, and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation and inputting of all Via service data as it relates to groups. Managing a local database and work with a national database that records a comprehensive information data set that informs understanding of the services performance and treatment outcomes. Being non-judgemental, calm, understanding and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.
Mar 04, 2026
Full time
As a Volunteer Group support, you will provide a welcome presence for people coming into the service. Your role will include: Covering group support duties, and welcoming service users to the service. This is a psychosocial service, supporting the collection, collation and inputting of all Via service data as it relates to groups. Managing a local database and work with a national database that records a comprehensive information data set that informs understanding of the services performance and treatment outcomes. Being non-judgemental, calm, understanding and professional during sessions. Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.
Join Our Team as a Category Manager! Location : Uxbridge (office-based) Reports to: Category Controller Are you a storyteller with a commercial edge? Do you thrive on turning data into opportunities? Are you ready to influence some of the biggest retailers in the UK? At Pilgrim's Europe, we're on a mission to drive category growth, shape shopper behaviour, and create long-term wins for our customers - an click apply for full job details
Mar 04, 2026
Full time
Join Our Team as a Category Manager! Location : Uxbridge (office-based) Reports to: Category Controller Are you a storyteller with a commercial edge? Do you thrive on turning data into opportunities? Are you ready to influence some of the biggest retailers in the UK? At Pilgrim's Europe, we're on a mission to drive category growth, shape shopper behaviour, and create long-term wins for our customers - an click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. The role can include: Covering reception duties, answering the telephone and welcoming people into the service Undertaking administrative tasks such as filing, archiving and photocopying. Supporting the collection and inputting of service data. Working with local and national databases. You'll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service.
Mar 03, 2026
Full time
This role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol. Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. The role can include: Covering reception duties, answering the telephone and welcoming people into the service Undertaking administrative tasks such as filing, archiving and photocopying. Supporting the collection and inputting of service data. Working with local and national databases. You'll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
High Needs Funding Co-ordinator 21 hours per week, 52 weeks per year Uxbridge Campus Actual salary in the range of £18,451 - £19,611 per annum including London Weighting Working within our Learning Support team, you would assist in the processing of the individual costs of High Needs learners and presenting these to Local Authorities for payment approval click apply for full job details
Mar 03, 2026
Full time
High Needs Funding Co-ordinator 21 hours per week, 52 weeks per year Uxbridge Campus Actual salary in the range of £18,451 - £19,611 per annum including London Weighting Working within our Learning Support team, you would assist in the processing of the individual costs of High Needs learners and presenting these to Local Authorities for payment approval click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Health and Safety Trainee (6 Month FTC) Uxbridge Up to 30,000 Are you ready to kickstart your career in Health and Safety with a globally recognised TV and Film company? We are recruiting for a Health and Safety Trainee offering a unique opportunity to gain hands on experience within a dynamic production environment. This is a fantastic opportunity for someone looking to build a real world experience in production health and safety, working closely with experienced health and safety professionals to support safety and ensure compliance across the project. This opportunity would suit someone with TV, Film or creative industry experience looking for their next step or someone with exposure to health and safety looking to transfer this into a new industry. Key responsibilities of the Health and Safety Trainee will include: Shadow the Health & Safety Consultants in their day-to-day role in production safety Helping to coordinate and maintain risk assessments and safety documentation Working with the team to contribute to safety briefings and help track actions across digital systems Supporting with incident documentation and follow up actions A successful Health and Safety Trainee will have: An interest in developing a career in Health and Safety, ideally supported by a recognised health and safety qualification such as NEBOSH (however this is not essential) Ambitious to have a career in production health and safety in entertainment Curious, adaptable, and interested in creative production environments. Organised, detail-oriented and have strong communication skills This is a fantastic opportunity for individuals eager to start their career in health and safety. For more information on this opportunity or to discuss your next career move, please contact Alex Lee on (phone number removed) or Job Reference AL 4373 Irwin and Colton are a specialist Health, Safety and Environment recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Environment, Health and Safety advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Mar 03, 2026
Full time
Health and Safety Trainee (6 Month FTC) Uxbridge Up to 30,000 Are you ready to kickstart your career in Health and Safety with a globally recognised TV and Film company? We are recruiting for a Health and Safety Trainee offering a unique opportunity to gain hands on experience within a dynamic production environment. This is a fantastic opportunity for someone looking to build a real world experience in production health and safety, working closely with experienced health and safety professionals to support safety and ensure compliance across the project. This opportunity would suit someone with TV, Film or creative industry experience looking for their next step or someone with exposure to health and safety looking to transfer this into a new industry. Key responsibilities of the Health and Safety Trainee will include: Shadow the Health & Safety Consultants in their day-to-day role in production safety Helping to coordinate and maintain risk assessments and safety documentation Working with the team to contribute to safety briefings and help track actions across digital systems Supporting with incident documentation and follow up actions A successful Health and Safety Trainee will have: An interest in developing a career in Health and Safety, ideally supported by a recognised health and safety qualification such as NEBOSH (however this is not essential) Ambitious to have a career in production health and safety in entertainment Curious, adaptable, and interested in creative production environments. Organised, detail-oriented and have strong communication skills This is a fantastic opportunity for individuals eager to start their career in health and safety. For more information on this opportunity or to discuss your next career move, please contact Alex Lee on (phone number removed) or Job Reference AL 4373 Irwin and Colton are a specialist Health, Safety and Environment recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Environment, Health and Safety advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to £75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team click apply for full job details
Mar 02, 2026
Full time
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to £75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team click apply for full job details
This temporary Customer Service role in Uxbridge within the financial services industry requires an individual with excellent organisational and communication skills. The successful candidate will provide support to the Secretarial & Business Support department, ensuring customer satisfaction and efficient service delivery. Client Details The employer is a medium-sized organisation operating in the financial services industry. They are known for their commitment to providing exceptional service and fostering a professional work environment. Description Manage and respond to customer enquiries in a timely and professional manner. Provide administrative support to the Secretarial & Business Support department. Maintain accurate records and ensure data is handled securely. Assist in resolving customer issues and escalating when necessary. Coordinate with internal teams to ensure smooth service delivery. Contribute to improving customer service processes and procedures. Prepare and distribute relevant correspondence and documentation. Support ad hoc tasks as required by the department. Profile A successful Temp Customer Service professional should have: Previous experience in a customer service or administrative role. Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in using office software and systems. Attention to detail and a proactive approach to problem-solving. A positive attitude and a commitment to providing exceptional service. Job Offer Temporary position offering flexibility and varied tasks. Opportunity to gain experience within the financial services industry. Professional work environment in Uxbridge. Potential to develop skills in a supportive team setting. If you are interested in this Temp Customer Service role in Uxbridge, apply now to join a reputable organisation in the financial services sector.
Mar 02, 2026
Seasonal
This temporary Customer Service role in Uxbridge within the financial services industry requires an individual with excellent organisational and communication skills. The successful candidate will provide support to the Secretarial & Business Support department, ensuring customer satisfaction and efficient service delivery. Client Details The employer is a medium-sized organisation operating in the financial services industry. They are known for their commitment to providing exceptional service and fostering a professional work environment. Description Manage and respond to customer enquiries in a timely and professional manner. Provide administrative support to the Secretarial & Business Support department. Maintain accurate records and ensure data is handled securely. Assist in resolving customer issues and escalating when necessary. Coordinate with internal teams to ensure smooth service delivery. Contribute to improving customer service processes and procedures. Prepare and distribute relevant correspondence and documentation. Support ad hoc tasks as required by the department. Profile A successful Temp Customer Service professional should have: Previous experience in a customer service or administrative role. Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in using office software and systems. Attention to detail and a proactive approach to problem-solving. A positive attitude and a commitment to providing exceptional service. Job Offer Temporary position offering flexibility and varied tasks. Opportunity to gain experience within the financial services industry. Professional work environment in Uxbridge. Potential to develop skills in a supportive team setting. If you are interested in this Temp Customer Service role in Uxbridge, apply now to join a reputable organisation in the financial services sector.
Overview Search our vacancies and help us construct a sustainable future Find Jobs City, state, country Sign up for job alerts and we'll send the latest job vacancies straight to your inbox. Session notice Are You Still With Us? It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working. Work Summary This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.
Feb 28, 2026
Full time
Overview Search our vacancies and help us construct a sustainable future Find Jobs City, state, country Sign up for job alerts and we'll send the latest job vacancies straight to your inbox. Session notice Are You Still With Us? It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working. Work Summary This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.
Overview Search our vacancies and help us construct a sustainable future Find Jobs City, state, country Sign up for job alerts and we'll send the latest job vacancies straight to your inbox. Session notice Are You Still With Us? It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working. Work Summary This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.
Feb 28, 2026
Full time
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Customer Experience Manager Stockley Park FWC Management Team Permanent Full time Up to £40,000.00 per annum, depending on experience 40 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you. Nuffield Health have an exciting opportunity for a Customer Experience Manager to contribute to our purpose to build a healthier nation by defining our customer experience strategy, through ensuring a deep understanding of our current and prospective customers and ensuring that we put the customer at the heart of all our decision making. As our Customer Experience Manager you will; Set standards for customer experience across the whole customer journey Work with Business Insights to ensure that the customer feedback and insights are collected and presented in a useable format Set measurement framework for lead and lag indicators of customer experience Liaise with stakeholders across the business in support of key performance outcomes Drive key commercial lines across the Wellbeing Centre Deputise for the General Manager To be successful, the Customer Experience Manager needs to be naturally collaborative, work well with others and influence using verbal and written communication along with having; Honours degree or equivalent of knowledge acquired through experience, other qualifications and training/development. Demonstrable knowledge, skills and experience in the field of Customer experience and Customer Journey design. Good understanding of developing trends in customer experience, expectations and segmentation. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
Feb 28, 2026
Full time
Customer Experience Manager Stockley Park FWC Management Team Permanent Full time Up to £40,000.00 per annum, depending on experience 40 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you. Nuffield Health have an exciting opportunity for a Customer Experience Manager to contribute to our purpose to build a healthier nation by defining our customer experience strategy, through ensuring a deep understanding of our current and prospective customers and ensuring that we put the customer at the heart of all our decision making. As our Customer Experience Manager you will; Set standards for customer experience across the whole customer journey Work with Business Insights to ensure that the customer feedback and insights are collected and presented in a useable format Set measurement framework for lead and lag indicators of customer experience Liaise with stakeholders across the business in support of key performance outcomes Drive key commercial lines across the Wellbeing Centre Deputise for the General Manager To be successful, the Customer Experience Manager needs to be naturally collaborative, work well with others and influence using verbal and written communication along with having; Honours degree or equivalent of knowledge acquired through experience, other qualifications and training/development. Demonstrable knowledge, skills and experience in the field of Customer experience and Customer Journey design. Good understanding of developing trends in customer experience, expectations and segmentation. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will lead a creative team in meeting the pace and priorities of the business, responsible for channels across Amazon, B2B and D2C. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player manager in a scale-up environment, with natural project management skills Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing cross functionally, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Feb 28, 2026
Full time
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will lead a creative team in meeting the pace and priorities of the business, responsible for channels across Amazon, B2B and D2C. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player manager in a scale-up environment, with natural project management skills Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing cross functionally, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
BCS require a Quality Assurance Manager for a client on a Construction based program. Main duties: Support preparation and updating of Inspection & Test Plans (ITPs). Upload records into digital platforms (ZUTEC, AssetWise, EMT, ProjectWise or equivalent). Collect certificates, samples, approvals, and test data for material submissions. Assist in raising and tracking NCRs and corrective actions. Help document rework or concession evidence. Support internal quality audits and prepare evidence for Contractor or Client audits, Use correct templates and ensure latest drawings/specs are used on site. Assist in reviewing method statements and check sheets for completeness. Assist with collation of O&M Manuals, asset data, and completion documentation. Help prepare progressive assurance records for handover. Participate in snagging walks. Must haves: Basic understanding of engineering or construction principles. Ability to read drawings and follow technical instructions. Strong attention to detail and good organisational skills. Confident using digital tools, apps, and spreadsheets. Effective communicator and team collaborator. Desirable Understanding of ISO 9001 or construction quality processes. Experience with ZUTEC, AssetWise, or similar systems. Previous placement or internship in construction/infrastructure. Qualifications Degree/HND in Engineering, Construction Management, or related discipline. CSCS card (or ability to obtain). ISO 9001 Internal Auditor training (advantage but not essential). You will be directly employed PAYE or CIS self employed by Barrett Contract Services Ltd with no umbrella companies involved. BCS is a well established company that has been finding work for construction operatives for over 19 years. For more info contact Steve Barrett
Feb 27, 2026
Seasonal
BCS require a Quality Assurance Manager for a client on a Construction based program. Main duties: Support preparation and updating of Inspection & Test Plans (ITPs). Upload records into digital platforms (ZUTEC, AssetWise, EMT, ProjectWise or equivalent). Collect certificates, samples, approvals, and test data for material submissions. Assist in raising and tracking NCRs and corrective actions. Help document rework or concession evidence. Support internal quality audits and prepare evidence for Contractor or Client audits, Use correct templates and ensure latest drawings/specs are used on site. Assist in reviewing method statements and check sheets for completeness. Assist with collation of O&M Manuals, asset data, and completion documentation. Help prepare progressive assurance records for handover. Participate in snagging walks. Must haves: Basic understanding of engineering or construction principles. Ability to read drawings and follow technical instructions. Strong attention to detail and good organisational skills. Confident using digital tools, apps, and spreadsheets. Effective communicator and team collaborator. Desirable Understanding of ISO 9001 or construction quality processes. Experience with ZUTEC, AssetWise, or similar systems. Previous placement or internship in construction/infrastructure. Qualifications Degree/HND in Engineering, Construction Management, or related discipline. CSCS card (or ability to obtain). ISO 9001 Internal Auditor training (advantage but not essential). You will be directly employed PAYE or CIS self employed by Barrett Contract Services Ltd with no umbrella companies involved. BCS is a well established company that has been finding work for construction operatives for over 19 years. For more info contact Steve Barrett
A leading food company seeks an experienced Category Manager in Uxbridge. You will lead the development of customer category growth and collaborate with sales to enhance customer engagement. The ideal candidate has over 3 years in category management, strong relationship-building skills, and the ability to influence at various leadership levels. Work in a hybrid model with flexible hours, alongside benefits such as health insurance, bonuses, and wellbeing initiatives.
Feb 27, 2026
Full time
A leading food company seeks an experienced Category Manager in Uxbridge. You will lead the development of customer category growth and collaborate with sales to enhance customer engagement. The ideal candidate has over 3 years in category management, strong relationship-building skills, and the ability to influence at various leadership levels. Work in a hybrid model with flexible hours, alongside benefits such as health insurance, bonuses, and wellbeing initiatives.
A global organization is seeking an experienced Global Data Privacy Counsel for a 12-month fixed-term contract covering maternity leave. Located in Uxbridge, London, this hybrid role requires a qualified lawyer with 3-5 years' PQE and strong experience in data privacy. Responsibilities include providing legal advice on global compliance, reviewing commercial contracts, and supporting company governance. Excellent stakeholder management skills and the ability to work in a fast-paced environment are essential. Some international travel may be required.
Feb 27, 2026
Full time
A global organization is seeking an experienced Global Data Privacy Counsel for a 12-month fixed-term contract covering maternity leave. Located in Uxbridge, London, this hybrid role requires a qualified lawyer with 3-5 years' PQE and strong experience in data privacy. Responsibilities include providing legal advice on global compliance, reviewing commercial contracts, and supporting company governance. Excellent stakeholder management skills and the ability to work in a fast-paced environment are essential. Some international travel may be required.
About the job Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future. What your role is: You will lead the UK development of our CCBP by tailoring our Global selling stories into compelling, insightful customer presentations, integrating relevant shopper insights into our communications, and elevating customer engagement with priority customers through category-led growth initiatives at key moments. You will partner with the sales team to deliver coordinated, category-growth-led communications with key customers, supporting range reviews to unlock category and brand growth opportunities. Bring thought leadership to your category to customers and internal stakeholders through PoP Vision, Category Vision Insights, Category inductions, and Relevant growth trends while tracking Category and Customer performance. In addition, this role has line management responsibility, where you will develop and grow the Customer Category Manager to maximise their potential. What you will bring to the team: An experienced Category Manager with a performance Record of at least 3 years and excellent at building and nurturing relationships with customers. Confident communicator with strong presentation skills and the ability to influence stakeholders at all levels of leadership. You demonstrate a consistent curiosity to learn, develop, and grow in your role and within the organisation. Plus the ability to lead change and achieve financial objectives through strategic thinking and impactful storytelling. What you get from us: Work with Heart - offers us flexibility that also requires partnership to ensure we regularly come together in person for those moments that help drive our business forward. Our hybrid work policy means an average of 2 days per week in the office, with the opportunity to finish at 15:00 on Fridays. Wellbeing - We want our people to feel well and thrive, for this we offer a free Headspace account for you and up to 5 friends or family members, ongoing activities, Employee Assistance Program and more. Bonus - Our people are at the heart of what makes General Mills great, so when goals are reached, you'll be rewarded through our bonus scheme. Health & Dental Insurances - All colleagues get the opportunity to join our insurance from day one. Family & Carers Leave - Every family is unique. Our approach allows every family to have the opportunity to spend quality time off to support them from the point of birth or adoption to care, with enhanced coverage. Enjoy other perks like enhanced pension contributions, subsidised canteen, access to both peer-to-peer recognition and discount platforms, 2 extra days for volunteering work, and more
Feb 27, 2026
Full time
About the job Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future. What your role is: You will lead the UK development of our CCBP by tailoring our Global selling stories into compelling, insightful customer presentations, integrating relevant shopper insights into our communications, and elevating customer engagement with priority customers through category-led growth initiatives at key moments. You will partner with the sales team to deliver coordinated, category-growth-led communications with key customers, supporting range reviews to unlock category and brand growth opportunities. Bring thought leadership to your category to customers and internal stakeholders through PoP Vision, Category Vision Insights, Category inductions, and Relevant growth trends while tracking Category and Customer performance. In addition, this role has line management responsibility, where you will develop and grow the Customer Category Manager to maximise their potential. What you will bring to the team: An experienced Category Manager with a performance Record of at least 3 years and excellent at building and nurturing relationships with customers. Confident communicator with strong presentation skills and the ability to influence stakeholders at all levels of leadership. You demonstrate a consistent curiosity to learn, develop, and grow in your role and within the organisation. Plus the ability to lead change and achieve financial objectives through strategic thinking and impactful storytelling. What you get from us: Work with Heart - offers us flexibility that also requires partnership to ensure we regularly come together in person for those moments that help drive our business forward. Our hybrid work policy means an average of 2 days per week in the office, with the opportunity to finish at 15:00 on Fridays. Wellbeing - We want our people to feel well and thrive, for this we offer a free Headspace account for you and up to 5 friends or family members, ongoing activities, Employee Assistance Program and more. Bonus - Our people are at the heart of what makes General Mills great, so when goals are reached, you'll be rewarded through our bonus scheme. Health & Dental Insurances - All colleagues get the opportunity to join our insurance from day one. Family & Carers Leave - Every family is unique. Our approach allows every family to have the opportunity to spend quality time off to support them from the point of birth or adoption to care, with enhanced coverage. Enjoy other perks like enhanced pension contributions, subsidised canteen, access to both peer-to-peer recognition and discount platforms, 2 extra days for volunteering work, and more
Global Data Privacy Counsel (12-Month FTC - Maternity Cover) Uxbridge, London (Hybrid - 3 days in office) £85,000 - £95,000 per annum Parkside is working in partnership with a global organisation to recruit an experienced Global Data Privacy Counsel on a 12-month fixed-term contract, covering maternity leave. This is an excellent opportunity for a qualified lawyer with 3-5 years' PQE to step into a highly visible, international in-house role. Reporting to the Director, Senior Counsel - International, the role will be based in London and form part of a collaborative Global Legal Team, working closely with stakeholders across Europe, the Americas and APAC. Key Responsibilities Support and help build awareness of the organisation's global data privacy governance programme Provide in-house legal advice on a wide range of global data privacy and data-sharing matters, covering the EU, UK, US, Canada, Mexico and APAC regions Draft, review and negotiate commercial agreements, including e-commerce, software licensing, consultancy agreements and contracts containing data protection clauses Draft and advise on data processing agreements, data transfer agreements and privacy impact assessments Update and maintain data privacy policies, procedures and training materials Coordinate and manage data subject access requests and data breach incidents Work with business and asset owners to ensure personal data processing activities are accurately documented within central data privacy compliance tools Monitor legal and regulatory developments and provide clear, practical advice to key global stakeholders and governance committees Support data privacy custodians, internal audit, compliance and other internal stakeholders across the business About You Qualified lawyer (UK or equivalent) with 3-5 years' PQE Strong experience in data privacy, ideally gained in-house within a large international organisation Solid experience reviewing and advising on commercial contracts Experience within retail, manufacturing or consumer-focused sectors is advantageous Excellent stakeholder management skills with the ability to communicate complex legal issues clearly Highly organised, analytical and comfortable managing multiple priorities Location & Working Pattern Office-based in Uxbridge, London, with excellent public transport links and parking available Hybrid working - minimum of 3 days per week in the office Applicants must have the right to work in the UK and be UK-based Some international travel may be required
Feb 27, 2026
Full time
Global Data Privacy Counsel (12-Month FTC - Maternity Cover) Uxbridge, London (Hybrid - 3 days in office) £85,000 - £95,000 per annum Parkside is working in partnership with a global organisation to recruit an experienced Global Data Privacy Counsel on a 12-month fixed-term contract, covering maternity leave. This is an excellent opportunity for a qualified lawyer with 3-5 years' PQE to step into a highly visible, international in-house role. Reporting to the Director, Senior Counsel - International, the role will be based in London and form part of a collaborative Global Legal Team, working closely with stakeholders across Europe, the Americas and APAC. Key Responsibilities Support and help build awareness of the organisation's global data privacy governance programme Provide in-house legal advice on a wide range of global data privacy and data-sharing matters, covering the EU, UK, US, Canada, Mexico and APAC regions Draft, review and negotiate commercial agreements, including e-commerce, software licensing, consultancy agreements and contracts containing data protection clauses Draft and advise on data processing agreements, data transfer agreements and privacy impact assessments Update and maintain data privacy policies, procedures and training materials Coordinate and manage data subject access requests and data breach incidents Work with business and asset owners to ensure personal data processing activities are accurately documented within central data privacy compliance tools Monitor legal and regulatory developments and provide clear, practical advice to key global stakeholders and governance committees Support data privacy custodians, internal audit, compliance and other internal stakeholders across the business About You Qualified lawyer (UK or equivalent) with 3-5 years' PQE Strong experience in data privacy, ideally gained in-house within a large international organisation Solid experience reviewing and advising on commercial contracts Experience within retail, manufacturing or consumer-focused sectors is advantageous Excellent stakeholder management skills with the ability to communicate complex legal issues clearly Highly organised, analytical and comfortable managing multiple priorities Location & Working Pattern Office-based in Uxbridge, London, with excellent public transport links and parking available Hybrid working - minimum of 3 days per week in the office Applicants must have the right to work in the UK and be UK-based Some international travel may be required
WALLACE HIND SELECTION LIMITED
Uxbridge, Middlesex
A rare opportunity for an experienced Sales Manager with a proven track record of selling luxury interior products into Architects and Specifiers, Interior Designers and Shopfitters across the London region. BASIC SALARY: £60,000 - £70,000 BENEFITS: 20% Annual Bonus Pension Executive Benefits Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Hillingdon, Enfield, Croydon, Staines, Hackn click apply for full job details
Feb 27, 2026
Full time
A rare opportunity for an experienced Sales Manager with a proven track record of selling luxury interior products into Architects and Specifiers, Interior Designers and Shopfitters across the London region. BASIC SALARY: £60,000 - £70,000 BENEFITS: 20% Annual Bonus Pension Executive Benefits Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Hillingdon, Enfield, Croydon, Staines, Hackn click apply for full job details
