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66 jobs found in St. Albans

Smart10Ltd
Customer Interaction & Compliance Executive
Smart10Ltd St. Albans, Hertfordshire
Customer Interaction & Compliance Executive Location: St Albans (Office-based during probation, hybrid working available after successful completion) Salary: £26,000 £30,000 per annum Job Type: Full-time, Permanent Smart10 are recruiting on behalf of a well-established and growing organisation within the online services sector. This is an excellent opportunity for candidates with a strong customer service background who enjoy working with people and have a keen eye for detail. Graduates will also be considered. The Role This position sits within a customer interaction and compliance-focused team, supporting customers via phone, email, and live chat . You will be responsible for handling customer queries, reviewing information, and identifying any potential risks, ensuring all interactions are accurately documented and handled professionally. This role would suit someone confident communicating with customers, comfortable asking questions, and able to manage sensitive conversations calmly and professionally. Key Responsibilities Handling customer interactions via telephone, email, and live chat Reviewing and documenting customer conversations accurately Identifying potential risk indicators and escalating where appropriate Assessing customer information and supporting internal checks Maintaining a high standard of customer service at all times Working closely with internal teams to ensure processes are followed correctly Ensuring strong attention to detail when reviewing customer data and documentation The Ideal Candidate Comes from a strong customer service background Comfortable speaking with customers over the phone, email, and live chat Excellent verbal and written communication skills High level of attention to detail Professional, calm, and confident when dealing with customers Able to manage multiple tasks and prioritise effectively Graduates are welcome to apply Previous experience in regulated or compliance-based environments is beneficial but not essential Working Hours This role operates on a shift rota: 11:00am 7:00pm or 12:00pm 8:00pm One weekend shift every two weeks (either Saturday or Sunday) Benefits Competitive salary of £26,000 £30,000 Hybrid working available after probation Supportive team environment Ongoing training and development Excellent opportunity for career progression Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Jan 29, 2026
Full time
Customer Interaction & Compliance Executive Location: St Albans (Office-based during probation, hybrid working available after successful completion) Salary: £26,000 £30,000 per annum Job Type: Full-time, Permanent Smart10 are recruiting on behalf of a well-established and growing organisation within the online services sector. This is an excellent opportunity for candidates with a strong customer service background who enjoy working with people and have a keen eye for detail. Graduates will also be considered. The Role This position sits within a customer interaction and compliance-focused team, supporting customers via phone, email, and live chat . You will be responsible for handling customer queries, reviewing information, and identifying any potential risks, ensuring all interactions are accurately documented and handled professionally. This role would suit someone confident communicating with customers, comfortable asking questions, and able to manage sensitive conversations calmly and professionally. Key Responsibilities Handling customer interactions via telephone, email, and live chat Reviewing and documenting customer conversations accurately Identifying potential risk indicators and escalating where appropriate Assessing customer information and supporting internal checks Maintaining a high standard of customer service at all times Working closely with internal teams to ensure processes are followed correctly Ensuring strong attention to detail when reviewing customer data and documentation The Ideal Candidate Comes from a strong customer service background Comfortable speaking with customers over the phone, email, and live chat Excellent verbal and written communication skills High level of attention to detail Professional, calm, and confident when dealing with customers Able to manage multiple tasks and prioritise effectively Graduates are welcome to apply Previous experience in regulated or compliance-based environments is beneficial but not essential Working Hours This role operates on a shift rota: 11:00am 7:00pm or 12:00pm 8:00pm One weekend shift every two weeks (either Saturday or Sunday) Benefits Competitive salary of £26,000 £30,000 Hybrid working available after probation Supportive team environment Ongoing training and development Excellent opportunity for career progression Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Pear recruitment
Senior Sales Negotiator
Pear recruitment St. Albans, Hertfordshire
PEAR Recruitment -Senior Sales Negotiator St Albans Salary - £25,000 - £30,000 + Commission and car allowance OTE £45,000 Live within a 40-minute peak time commute to the office Hours Monday Friday 8:30am 6pm & every other Saturday 10am 4:30pm A leading Estate Agency in St Albans is seeking an experienced and motivated Senior Sales Negotiator to drive their business forward and grow their sales click apply for full job details
Jan 29, 2026
Full time
PEAR Recruitment -Senior Sales Negotiator St Albans Salary - £25,000 - £30,000 + Commission and car allowance OTE £45,000 Live within a 40-minute peak time commute to the office Hours Monday Friday 8:30am 6pm & every other Saturday 10am 4:30pm A leading Estate Agency in St Albans is seeking an experienced and motivated Senior Sales Negotiator to drive their business forward and grow their sales click apply for full job details
Curve Recruitment
HSEQ Coordinator
Curve Recruitment St. Albans, Hertfordshire
Job Title:HSEQ & Compliance Coordinator Location:St Albans, Hertfordshire Salary:Up to £35,000 Benefits:25 days holiday, 5% Pension A market leading multi-disciplined construction business that provides a diverse range of services across Construction, M&E Building Services, Facilities Management and CAT A & CAT B Fit Out is offering an exciting opportunity for a HSEQ & Compliance Coordinator click apply for full job details
Jan 29, 2026
Full time
Job Title:HSEQ & Compliance Coordinator Location:St Albans, Hertfordshire Salary:Up to £35,000 Benefits:25 days holiday, 5% Pension A market leading multi-disciplined construction business that provides a diverse range of services across Construction, M&E Building Services, Facilities Management and CAT A & CAT B Fit Out is offering an exciting opportunity for a HSEQ & Compliance Coordinator click apply for full job details
Head of Search Marketing - Paid, SEO and AI/GEO
Blue Pelican Consulting Limited St. Albans, Hertfordshire
Head of Search Marketing Base salary up to £110,000 + 30% bonus + benefits Location: Hertfordshire office Hybrid working (3 days per week in office) Some search roles are about channels. This one is about ownership, driving commercial outcomes and leadership. A big brand in the hospitality and leisure industry is looking to appoint a new Head of Search Marketing, a senior leadership role sitting at click apply for full job details
Jan 28, 2026
Full time
Head of Search Marketing Base salary up to £110,000 + 30% bonus + benefits Location: Hertfordshire office Hybrid working (3 days per week in office) Some search roles are about channels. This one is about ownership, driving commercial outcomes and leadership. A big brand in the hospitality and leisure industry is looking to appoint a new Head of Search Marketing, a senior leadership role sitting at click apply for full job details
McLaren Resourcing
Helpdesk Coordinator
McLaren Resourcing St. Albans, Hertfordshire
Helpdesk Coordinator Location: St Albans Salary: Up to 28,000 (dependent on experience) Role Introduction We are looking for a proactive and organised Helpdesk Coordinator to provide a first-line helpdesk service supporting a range of facilities maintenance requirements across the railway network. Faults are reported via email and telephone and must be accurately logged onto our CAFM system. You will be responsible for planning and allocating work to engineers based on priority, skillset and location, and monitoring all jobs through to completion. The role involves reactive maintenance covering fabric, mechanical and electrical faults. Key Responsibilities Manage incoming reactive maintenance helpdesk jobs across various contracts, including raising, allocating, reviewing, reworking and signing off work Liaise with engineers and subcontractors throughout the day Monitor the CAFM system daily to ensure faults and work orders are accurately created, assigned, prioritised and categorised in line with contractual KPIs and SLAs Act as a friendly and professional first point of contact for client queries and concerns Handle incoming calls and make outgoing calls as required Manage daily emails, including personal and helpdesk mailboxes, responding and actioning as necessary Liaise with wider team members to ensure the best possible resolution Complete administration tasks including daily reporting and signing off completed work
Jan 27, 2026
Full time
Helpdesk Coordinator Location: St Albans Salary: Up to 28,000 (dependent on experience) Role Introduction We are looking for a proactive and organised Helpdesk Coordinator to provide a first-line helpdesk service supporting a range of facilities maintenance requirements across the railway network. Faults are reported via email and telephone and must be accurately logged onto our CAFM system. You will be responsible for planning and allocating work to engineers based on priority, skillset and location, and monitoring all jobs through to completion. The role involves reactive maintenance covering fabric, mechanical and electrical faults. Key Responsibilities Manage incoming reactive maintenance helpdesk jobs across various contracts, including raising, allocating, reviewing, reworking and signing off work Liaise with engineers and subcontractors throughout the day Monitor the CAFM system daily to ensure faults and work orders are accurately created, assigned, prioritised and categorised in line with contractual KPIs and SLAs Act as a friendly and professional first point of contact for client queries and concerns Handle incoming calls and make outgoing calls as required Manage daily emails, including personal and helpdesk mailboxes, responding and actioning as necessary Liaise with wider team members to ensure the best possible resolution Complete administration tasks including daily reporting and signing off completed work
GH Engage Limited
Facilities Helpdesk Administrator
GH Engage Limited St. Albans, Hertfordshire
Facilities Helpdesk Administrator- St Albans- up to 34k - Permanent Opportunity. Office Based My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced PPM Administrator to join their team based in their Head Office. This is a full time office based position- Monday to Friday 8.00-17.00 Duties General Administration duties PPM planning, releasing and allocating jobs Monitor and progress PPM jobs Content checking of engineer worksheets Cross referencing of engineer worksheets for job numbers, signatures and dates Renaming of worksheets adhering to a standard format naming convention Ensure PPM KPI's are maintained at 100% Zero cost jobs Raising Purchase Orders Arrange, monitor and progress subcontractor PPMs Chase engineers and subcontractors for completion paperwork and file as directed Issue the All Released PPM spreadsheet to client within four days of period end Raise remedial jobs when required Undertake reactive help desk training to become competent in order to cover when necessary Follow protocol at all times Cover all contracts as required during staff absences
Jan 27, 2026
Full time
Facilities Helpdesk Administrator- St Albans- up to 34k - Permanent Opportunity. Office Based My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced PPM Administrator to join their team based in their Head Office. This is a full time office based position- Monday to Friday 8.00-17.00 Duties General Administration duties PPM planning, releasing and allocating jobs Monitor and progress PPM jobs Content checking of engineer worksheets Cross referencing of engineer worksheets for job numbers, signatures and dates Renaming of worksheets adhering to a standard format naming convention Ensure PPM KPI's are maintained at 100% Zero cost jobs Raising Purchase Orders Arrange, monitor and progress subcontractor PPMs Chase engineers and subcontractors for completion paperwork and file as directed Issue the All Released PPM spreadsheet to client within four days of period end Raise remedial jobs when required Undertake reactive help desk training to become competent in order to cover when necessary Follow protocol at all times Cover all contracts as required during staff absences
Tradewind Recruitment
Graduate Cover Supervisor
Tradewind Recruitment St. Albans, Hertfordshire
Graduate Cover Supervisor - February Start Location: Secondary Schools in St Albans, Hertfordshire Contract: Full-Time with Competitive Pay offered via PAYE Are you a graduate looking to gain hands-on classroom experience? Perhaps you're considering a post in teaching and are looking for a supportive and local school with routes into teacher training? We are looking for enthusiastic and proactive Graduate Cover Supervisor to support a range of our busy and supportive secondary schools in the St Albans area. This is a brilliant opportunity to develop your confidence , build essential skills, and take the first step toward a career in education . With flexible job posts and a range of schools this is a superb way to asses your interest in the education sector and see the opportunities and career path that lies ahead of you! What you'll be doing: Supporting schools with internal cover, team teaching and leading classes Work in a range of high achieving and academic schools Delivering lessons pre-planned lessons to groups of pupils You may also be required to support students in smaller groups or 1:1 sessions Helping to create a positive, inclusive, and engaging learning environment Developing valuable skills and experience for future teacher training What we're looking for: A degree (2:2 or above preferred, any subject) A valid Enhanced DBS on the Update Service (or willingness to apply, don't worry - we'll help with this :) ) Strong communication and interpersonal skills Passion, reliability, and a genuine interest in education Why join Tradewind Recruitment? Top rates of weekly pay via PAYE - no umbrella deductions Free CPD through The National College - over 2,500 accredited courses Flexible roles to fit your schedule - daily, short-term, or long-term The chance to experience a variety of local schools Ongoing guidance from your own dedicated consultant Whether you're considering teacher training or simply want to make a difference in young people's lives , this role offers the perfect foundation for your career. Apply today to start your journey as a Graduate Teaching Assistant with Tradewind Recruitment !
Jan 26, 2026
Seasonal
Graduate Cover Supervisor - February Start Location: Secondary Schools in St Albans, Hertfordshire Contract: Full-Time with Competitive Pay offered via PAYE Are you a graduate looking to gain hands-on classroom experience? Perhaps you're considering a post in teaching and are looking for a supportive and local school with routes into teacher training? We are looking for enthusiastic and proactive Graduate Cover Supervisor to support a range of our busy and supportive secondary schools in the St Albans area. This is a brilliant opportunity to develop your confidence , build essential skills, and take the first step toward a career in education . With flexible job posts and a range of schools this is a superb way to asses your interest in the education sector and see the opportunities and career path that lies ahead of you! What you'll be doing: Supporting schools with internal cover, team teaching and leading classes Work in a range of high achieving and academic schools Delivering lessons pre-planned lessons to groups of pupils You may also be required to support students in smaller groups or 1:1 sessions Helping to create a positive, inclusive, and engaging learning environment Developing valuable skills and experience for future teacher training What we're looking for: A degree (2:2 or above preferred, any subject) A valid Enhanced DBS on the Update Service (or willingness to apply, don't worry - we'll help with this :) ) Strong communication and interpersonal skills Passion, reliability, and a genuine interest in education Why join Tradewind Recruitment? Top rates of weekly pay via PAYE - no umbrella deductions Free CPD through The National College - over 2,500 accredited courses Flexible roles to fit your schedule - daily, short-term, or long-term The chance to experience a variety of local schools Ongoing guidance from your own dedicated consultant Whether you're considering teacher training or simply want to make a difference in young people's lives , this role offers the perfect foundation for your career. Apply today to start your journey as a Graduate Teaching Assistant with Tradewind Recruitment !
JAMES GEORGE RECRUITMENT LIMITED
Relationship Director Asset Finance
JAMES GEORGE RECRUITMENT LIMITED St. Albans, Hertfordshire
Relationship Director Asset Finance Southern England £85,000 - £93,000 Basic plus car allowance, Bonus and strong Benefits. James George Recruitment is working closely with an established asset finance Funder that is expanding its direct corporate finance capability and is seeking an experienced Relationship Director to help build and scale a new unit, focused on medium to large corporates click apply for full job details
Jan 25, 2026
Full time
Relationship Director Asset Finance Southern England £85,000 - £93,000 Basic plus car allowance, Bonus and strong Benefits. James George Recruitment is working closely with an established asset finance Funder that is expanding its direct corporate finance capability and is seeking an experienced Relationship Director to help build and scale a new unit, focused on medium to large corporates click apply for full job details
Behavior Interventionist - School Based Adaptive Program
Vermont Care Partners St. Albans, Hertfordshire
Job Details Job Location : Saint Albans, VT Position Type : Full Time Salary Range : Undisclosed Description Our School Based Adaptive Program is seeking one-on-one Behavior Interventionists (BI's) to join our growing team. A Bachelor's degree or experience with Applied Behavior Analysis (ABA), education, or childcare is preferred. Staff training and professional development are a core value of our program, so no experience is required. We will train the right person to be a successful BI! Candidates will be strong team players, solution oriented, communicative, flexible, and are excited to learn how to support students best through prescribed interventions under the theory of ABA. This position places candidates directly in public schools; however, this can be anywhere within Franklin & Grand Isle counties so flexibility with placement location is a must. This position comes with 9 weeks of paid vacation including 3 - 4 weeks of vacation in the summer months, an additional 40 hours of paid time off annually to be used however you need it, a floating holiday (which could be used on your birthday!), and an extensive benefits package. This position qualifies for $5,000 of student loan forgiveness after successful completion of the 6-month introductory period as well as a $1000 sign on bonus for completing your first year of employment. We hope you will join our team at NCSS, a 2025 Best Places to Work in Vermont award recipient! Qualifications Bachelor's degree or experience with Applied Behavior Analysis (ABA), education, or childcare is preferred.
Jan 25, 2026
Full time
Job Details Job Location : Saint Albans, VT Position Type : Full Time Salary Range : Undisclosed Description Our School Based Adaptive Program is seeking one-on-one Behavior Interventionists (BI's) to join our growing team. A Bachelor's degree or experience with Applied Behavior Analysis (ABA), education, or childcare is preferred. Staff training and professional development are a core value of our program, so no experience is required. We will train the right person to be a successful BI! Candidates will be strong team players, solution oriented, communicative, flexible, and are excited to learn how to support students best through prescribed interventions under the theory of ABA. This position places candidates directly in public schools; however, this can be anywhere within Franklin & Grand Isle counties so flexibility with placement location is a must. This position comes with 9 weeks of paid vacation including 3 - 4 weeks of vacation in the summer months, an additional 40 hours of paid time off annually to be used however you need it, a floating holiday (which could be used on your birthday!), and an extensive benefits package. This position qualifies for $5,000 of student loan forgiveness after successful completion of the 6-month introductory period as well as a $1000 sign on bonus for completing your first year of employment. We hope you will join our team at NCSS, a 2025 Best Places to Work in Vermont award recipient! Qualifications Bachelor's degree or experience with Applied Behavior Analysis (ABA), education, or childcare is preferred.
Berry Recruitment
Legal Sectretary Private Clients
Berry Recruitment St. Albans, Hertfordshire
Our client based in St Albans is looking for a legal secretary to support the Private Clients team. You will have worked in the Private Clients team previously and have excellent IT skills including word and excel. The role is office based Monday to Friday with an hour for lunch 9am to 5pm. Discounted parking is available togrther with a host of additional benefits subject to passing the probation. We do get a number of legal secretarial positions in and around St Albans so please do reach out if you are looking for a new opportunity especially within conveyancing. Apply now!
Jan 25, 2026
Full time
Our client based in St Albans is looking for a legal secretary to support the Private Clients team. You will have worked in the Private Clients team previously and have excellent IT skills including word and excel. The role is office based Monday to Friday with an hour for lunch 9am to 5pm. Discounted parking is available togrther with a host of additional benefits subject to passing the probation. We do get a number of legal secretarial positions in and around St Albans so please do reach out if you are looking for a new opportunity especially within conveyancing. Apply now!
Wade Macdonald
Payroll Business Partner
Wade Macdonald St. Albans, Hertfordshire
Payroll Business Partner Location: London (Hybrid) Salary: £55,000 + Car Allowance + Bonus About the Client Staffing solutions firm operating in the FMCG sector, providing regional and offshore support throughout the UK. They embrace flexibility and adaptability, empowering teams to find optimal solutions and drive meaningful change. As part of their continued evolution, they invest in people and systems to create a more efficient, integrated approach across HR and Finance functions. About the Job This is a pivotal role within a centralised HR Shared Services function, where you will lead the payroll agenda across a workforce of c.3,800 employees. The role combines hands on delivery with strategic partnership and offers the opportunity to lead transformation across payroll processes and systems. Duties will include: Delivering full end to end payroll through an outsourced provider, covering weekly, monthly and transitional payrolls Managing payroll inputs such as absence, starters, leavers, overtime and annual leave via T&A systems Acting as the main point of contact for payroll queries across HR, Finance and operational teams Building relationships to support budgeting and forecasting with accurate data insights Supporting integration projects between HRIS and payroll systems Driving automation and improvements to reduce manual processing Overseeing benefits administration including pensions, medical and company vehicles Leading and developing a payroll team member, promoting a service focused approach About the Successful Applicant You will have substantial experience managing high volume payrolls (weekly and monthly), preferably within complex or shared services environments. A strong understanding of outsourced payroll, excellent stakeholder engagement skills and a hands on approach to continuous improvement are essential. Exposure to benefits administration and systems integration would be beneficial. What You Will Receive in Return A competitive package including car allowance, bonus and hybrid working. You'll gain exposure to large scale transformation programmes and enjoy a role with real influence and autonomy. The organisation offers a collaborative culture with a strong focus on professional development and continuous improvement. Get in touch -
Jan 25, 2026
Full time
Payroll Business Partner Location: London (Hybrid) Salary: £55,000 + Car Allowance + Bonus About the Client Staffing solutions firm operating in the FMCG sector, providing regional and offshore support throughout the UK. They embrace flexibility and adaptability, empowering teams to find optimal solutions and drive meaningful change. As part of their continued evolution, they invest in people and systems to create a more efficient, integrated approach across HR and Finance functions. About the Job This is a pivotal role within a centralised HR Shared Services function, where you will lead the payroll agenda across a workforce of c.3,800 employees. The role combines hands on delivery with strategic partnership and offers the opportunity to lead transformation across payroll processes and systems. Duties will include: Delivering full end to end payroll through an outsourced provider, covering weekly, monthly and transitional payrolls Managing payroll inputs such as absence, starters, leavers, overtime and annual leave via T&A systems Acting as the main point of contact for payroll queries across HR, Finance and operational teams Building relationships to support budgeting and forecasting with accurate data insights Supporting integration projects between HRIS and payroll systems Driving automation and improvements to reduce manual processing Overseeing benefits administration including pensions, medical and company vehicles Leading and developing a payroll team member, promoting a service focused approach About the Successful Applicant You will have substantial experience managing high volume payrolls (weekly and monthly), preferably within complex or shared services environments. A strong understanding of outsourced payroll, excellent stakeholder engagement skills and a hands on approach to continuous improvement are essential. Exposure to benefits administration and systems integration would be beneficial. What You Will Receive in Return A competitive package including car allowance, bonus and hybrid working. You'll gain exposure to large scale transformation programmes and enjoy a role with real influence and autonomy. The organisation offers a collaborative culture with a strong focus on professional development and continuous improvement. Get in touch -
Wade Macdonald
Payroll Transformation Lead (Hybrid) - London
Wade Macdonald St. Albans, Hertfordshire
A staffing solutions firm is seeking a Payroll Business Partner to lead the payroll agenda for around 3,800 employees. This pivotal hybrid role combines hands-on delivery with strategic partnership, focusing on transforming payroll processes and driving automation. The successful candidate will possess substantial experience with high-volume payrolls, excellent stakeholder engagement skills, and a commitment to continuous improvement. The position offers a competitive salary, car allowance, and opportunities for professional development.
Jan 25, 2026
Full time
A staffing solutions firm is seeking a Payroll Business Partner to lead the payroll agenda for around 3,800 employees. This pivotal hybrid role combines hands-on delivery with strategic partnership, focusing on transforming payroll processes and driving automation. The successful candidate will possess substantial experience with high-volume payrolls, excellent stakeholder engagement skills, and a commitment to continuous improvement. The position offers a competitive salary, car allowance, and opportunities for professional development.
i-Jobs
Conveyancing Legal Assistant
i-Jobs St. Albans, Hertfordshire
Conveyancing Legal Assistant Location: Civic Centre, AL1 3JE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 hours per week Pay Rate: £ 18.89 Per Hour Job Ref: (phone number removed) Job Responsibilities Assist in the conveyancing process, including handling property transactions and ensuring compliance with relevant laws and regulations. Communicate effectively with a wide range of stakeholders, providing updates and addressing inquiries both verbally and in writing. Work independently to manage and prioritise workload, dealing with urgent instructions promptly. Ensure all necessary documentation is completed accurately and submitted in a timely manner. Support the legal team with administrative tasks related to conveyancing and property law. Person Specifications Must Have GCSE qualifications including English and Maths, and one A-Level subject, or NVQ Level 4 Legal Diploma in property related law/conveyancing, or equivalent qualifications or experience. Knowledge of Housing Act Right to Buy procedures and conveyancing practices and procedures. Proven track record of high-standard communication skills (both verbal and written). Ability to work independently and manage workload efficiently. Nice to Have Experience working with local government or councils. Additional legal qualifications or certifications related to property law. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Jan 23, 2026
Contractor
Conveyancing Legal Assistant Location: Civic Centre, AL1 3JE Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 hours per week Pay Rate: £ 18.89 Per Hour Job Ref: (phone number removed) Job Responsibilities Assist in the conveyancing process, including handling property transactions and ensuring compliance with relevant laws and regulations. Communicate effectively with a wide range of stakeholders, providing updates and addressing inquiries both verbally and in writing. Work independently to manage and prioritise workload, dealing with urgent instructions promptly. Ensure all necessary documentation is completed accurately and submitted in a timely manner. Support the legal team with administrative tasks related to conveyancing and property law. Person Specifications Must Have GCSE qualifications including English and Maths, and one A-Level subject, or NVQ Level 4 Legal Diploma in property related law/conveyancing, or equivalent qualifications or experience. Knowledge of Housing Act Right to Buy procedures and conveyancing practices and procedures. Proven track record of high-standard communication skills (both verbal and written). Ability to work independently and manage workload efficiently. Nice to Have Experience working with local government or councils. Additional legal qualifications or certifications related to property law. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Branch Manager
Humphrey & Kirk St. Albans, Hertfordshire
Branch Manager - Estate Agency Location: Marshalswick Basic Salary: £30,000 OTE: £60,000-£70,000 Car Allowance We are recruiting an experienced Estate Agency Branch Manager to lead our successful Marshalswick office. This is a full-time, senior management opportunity within a forward-thinking and progressive agency with an excellent reputation in the local market. This role offers outstanding career progression, strong earning potential, and the chance to lead a high-performing team in a fast-paced and rewarding environment. The Role As Branch Manager, you will be responsible for the overall performance, profitability, and growth of the branch. Key responsibilities include: Driving market share through exceptional customer service Maximising revenue and growing the property register Developing long-term client relationships to generate repeat business and referrals Delivering branch profitability and achieving all financial and performance targets Managing, coaching, and motivating the team through regular 1:1s, reviews, and morning meetings Leading by example and influencing results through effective team management Creating, implementing, and delivering action plans to support market growth The Ideal Candidate To be successful in this role, you will have: Proven Estate Agency management experience (Branch Manager / Assistant Manager level) A strong track record of hitting and exceeding targets The ability to effectively lead, manage, and motivate a team A driven, tenacious, and results-focused mindset High standards of customer service and professional presentation Strong organisational and time-management skills The confidence to bring ideas, initiative, and strategic input for market growth A full UK driving licence and access to your own vehicle Salary & Benefits Basic salary of £30,000 On-target earnings of £60,000-£70,000 Car allowance Clear progression opportunities within a respected and growing agency Working Hours Monday to Friday: 9:00am - 6:00pm Alternate Saturdays, with a day off in lieu Why Join Us? You'll be joining a company that invests in its people, rewards performance, and offers genuine progression for ambitious estate agency professionals.
Jan 23, 2026
Full time
Branch Manager - Estate Agency Location: Marshalswick Basic Salary: £30,000 OTE: £60,000-£70,000 Car Allowance We are recruiting an experienced Estate Agency Branch Manager to lead our successful Marshalswick office. This is a full-time, senior management opportunity within a forward-thinking and progressive agency with an excellent reputation in the local market. This role offers outstanding career progression, strong earning potential, and the chance to lead a high-performing team in a fast-paced and rewarding environment. The Role As Branch Manager, you will be responsible for the overall performance, profitability, and growth of the branch. Key responsibilities include: Driving market share through exceptional customer service Maximising revenue and growing the property register Developing long-term client relationships to generate repeat business and referrals Delivering branch profitability and achieving all financial and performance targets Managing, coaching, and motivating the team through regular 1:1s, reviews, and morning meetings Leading by example and influencing results through effective team management Creating, implementing, and delivering action plans to support market growth The Ideal Candidate To be successful in this role, you will have: Proven Estate Agency management experience (Branch Manager / Assistant Manager level) A strong track record of hitting and exceeding targets The ability to effectively lead, manage, and motivate a team A driven, tenacious, and results-focused mindset High standards of customer service and professional presentation Strong organisational and time-management skills The confidence to bring ideas, initiative, and strategic input for market growth A full UK driving licence and access to your own vehicle Salary & Benefits Basic salary of £30,000 On-target earnings of £60,000-£70,000 Car allowance Clear progression opportunities within a respected and growing agency Working Hours Monday to Friday: 9:00am - 6:00pm Alternate Saturdays, with a day off in lieu Why Join Us? You'll be joining a company that invests in its people, rewards performance, and offers genuine progression for ambitious estate agency professionals.
Think Specialist Recruitment
Customer Service Executive
Think Specialist Recruitment St. Albans, Hertfordshire
Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - 27,000 - 30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jan 23, 2026
Full time
Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - 27,000 - 30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Premier Foods
Commercial Finance Analyst
Premier Foods St. Albans, Hertfordshire
Based - St Albans, Herts, AL1 2RE Permanent, Full Time Premier Foods is an International business with great momentum, with a purpose to enrich peoples' lives through food, We've been doing it for a long time - many of our much-loved brands have been part of UK life for more than a century. With a wide portfolio of brands and a presence in more than 95% of British households Premier Foods is one of click apply for full job details
Jan 23, 2026
Full time
Based - St Albans, Herts, AL1 2RE Permanent, Full Time Premier Foods is an International business with great momentum, with a purpose to enrich peoples' lives through food, We've been doing it for a long time - many of our much-loved brands have been part of UK life for more than a century. With a wide portfolio of brands and a presence in more than 95% of British households Premier Foods is one of click apply for full job details
IT Talent Solutions
Solutions Architect / Senior Backend Developer
IT Talent Solutions St. Albans, Hertfordshire
Our client is building a fast growing, marketing platform and looking for a Senior Solutions Architect / Backend Developer to play a pivotal role in shaping the architecture of their next-generation platform. You ll design, build, and scale mission-critical systems, working closely with experienced backend engineers while owning and driving a long-term technology roadmap. This is a high-impact role where you ll influence cloud, enterprise, and solution architecture and lead decisions across AWS, cloud-native services, DevOps, and large-scale integrations particularly within affiliate marketing platforms. Responsibilities: Create and maintain comprehensive technical documentation, including API guides, integration documentation, and best practices. Provide architectural leadership with a strong focus on AWS-based solutions. Lead and support affiliate marketing platform integrations. Collaborate effectively across teams, fostering strong interpersonal communication and teamwork. Stay current with industry trends, particularly in .NET and AWS ecosystems. Design and implement cloud-native architectures, REST APIs, and microservices. Work with Spring Boot/Framework, .NET/.NET Core, GitHub, Docker, BPM, SQL, Oracle, NoSQL, AMQP/Kafka messaging, and related technologies. Mentor developers, conduct code reviews, and promote continuous improvement. Lead technical architecture decisions. Requirements: Bachelor s degree in Computer Science or related field. Extensive experience as a Solutions Architect, ideally with strong AWS expertise. 4+ years of production experience with TypeScript (Node.js) or Python. Practical experience building serverless applications with AWS Lambda. Strong knowledge of AWS services Experience designing RESTful APIs and integrating external services. Familiarity with event-driven architectures and asynchronous workflows. Strong foundation in software engineering: testing, version control, CI/CD, and code quality. Excellent communication skills with the ability to engage and contribute in collaborative discussions. Proven ability to diagnose and solve complex technical issues. What they offer: A small, highly capable team building innovative products Genuine learning, development, and ownership opportunities Pension, on-site parking, and a supportive, collaborative culture If you enjoy owning architecture, solving complex problems, and building platforms that scale globally, this is an opportunity to make a real impact. Hybrid working Please apply for further details
Jan 23, 2026
Full time
Our client is building a fast growing, marketing platform and looking for a Senior Solutions Architect / Backend Developer to play a pivotal role in shaping the architecture of their next-generation platform. You ll design, build, and scale mission-critical systems, working closely with experienced backend engineers while owning and driving a long-term technology roadmap. This is a high-impact role where you ll influence cloud, enterprise, and solution architecture and lead decisions across AWS, cloud-native services, DevOps, and large-scale integrations particularly within affiliate marketing platforms. Responsibilities: Create and maintain comprehensive technical documentation, including API guides, integration documentation, and best practices. Provide architectural leadership with a strong focus on AWS-based solutions. Lead and support affiliate marketing platform integrations. Collaborate effectively across teams, fostering strong interpersonal communication and teamwork. Stay current with industry trends, particularly in .NET and AWS ecosystems. Design and implement cloud-native architectures, REST APIs, and microservices. Work with Spring Boot/Framework, .NET/.NET Core, GitHub, Docker, BPM, SQL, Oracle, NoSQL, AMQP/Kafka messaging, and related technologies. Mentor developers, conduct code reviews, and promote continuous improvement. Lead technical architecture decisions. Requirements: Bachelor s degree in Computer Science or related field. Extensive experience as a Solutions Architect, ideally with strong AWS expertise. 4+ years of production experience with TypeScript (Node.js) or Python. Practical experience building serverless applications with AWS Lambda. Strong knowledge of AWS services Experience designing RESTful APIs and integrating external services. Familiarity with event-driven architectures and asynchronous workflows. Strong foundation in software engineering: testing, version control, CI/CD, and code quality. Excellent communication skills with the ability to engage and contribute in collaborative discussions. Proven ability to diagnose and solve complex technical issues. What they offer: A small, highly capable team building innovative products Genuine learning, development, and ownership opportunities Pension, on-site parking, and a supportive, collaborative culture If you enjoy owning architecture, solving complex problems, and building platforms that scale globally, this is an opportunity to make a real impact. Hybrid working Please apply for further details
Estate Agency Branch Manager - Growth & Car Allowance
Humphrey & Kirk St. Albans, Hertfordshire
A leading estate agency is seeking a Branch Manager for its Marshalswick office. In this full-time position, you will oversee branch performance and lead a high-performing team. The successful candidate will have proven management experience in estate agency, a strong track record of targets, and will drive exceptional customer service. This role offers a basic salary of £30,000 with on-target earnings of £60,000-£70,000 and opportunities for career progression within a forward-thinking agency.
Jan 23, 2026
Full time
A leading estate agency is seeking a Branch Manager for its Marshalswick office. In this full-time position, you will oversee branch performance and lead a high-performing team. The successful candidate will have proven management experience in estate agency, a strong track record of targets, and will drive exceptional customer service. This role offers a basic salary of £30,000 with on-target earnings of £60,000-£70,000 and opportunities for career progression within a forward-thinking agency.
ITSS Recruitment
Customer services team leader
ITSS Recruitment St. Albans, Hertfordshire
Customer Services Team Leader Our client, an on-line ordering business is looking to recruit a Customer Service Team Leader Hours: Monday - Friday 9-5pm. On site parking. Supervise and support a team of colleagues, ensuring adherence to schedules and performance targets. Track KPIs such as call handling time, average call time, call abandonment and customer satisfaction scores. Coaching & Development: Provide training, mentoring, and feedback to improve skills and performance. Resolve complex customer issues and manage escalated calls professionally. Prepare and present performance reports, highlighting trends and improvement areas. Ensure compliance with company policies, data protection regulations, and quality standards. Proven experience in a call centre environment, preferably in a supervisory role. Strong leadership and people management skills. Excellent communication and problem-solving abilities. Ability to analyse data and generate actionable insights
Jan 23, 2026
Full time
Customer Services Team Leader Our client, an on-line ordering business is looking to recruit a Customer Service Team Leader Hours: Monday - Friday 9-5pm. On site parking. Supervise and support a team of colleagues, ensuring adherence to schedules and performance targets. Track KPIs such as call handling time, average call time, call abandonment and customer satisfaction scores. Coaching & Development: Provide training, mentoring, and feedback to improve skills and performance. Resolve complex customer issues and manage escalated calls professionally. Prepare and present performance reports, highlighting trends and improvement areas. Ensure compliance with company policies, data protection regulations, and quality standards. Proven experience in a call centre environment, preferably in a supervisory role. Strong leadership and people management skills. Excellent communication and problem-solving abilities. Ability to analyse data and generate actionable insights
Red Door Recruitment
Sales Order Processor
Red Door Recruitment St. Albans, Hertfordshire
Sales Order Processor An ambitious dynamic and sustainable company who are based minutes from the town centre are looking for a Sales Order Processor. They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an exciting opportunity to be part of a rapidly growing, ambitious company. What s in it for you Salary: depending on experience Hours: Monday to Friday, Flexible - 8am-4pm/8.30am-4.30pm/9am-5pm/9.30am-5.30pm Bonus scheme Breakfast, snacks, and great coffee! 26 days holiday which rises with length of service Bupa after 3 months Pension Key responsibilities: Processing sales orders received and providing excellent customer service Resolving all sales order queries, liaising with our customers to resolve any issues, escalating when necessary to your line manager. Advising the sales account managers of customer shortages. Maintaining a close relationships with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level targets. Ensuring that all orders are routed and outbound deliveries are transmitted to 3PL for despatch Monitoring and fixing SAP idoc errors on a daily basis. Participating and contributing to weekly team meetings Advising the sales account managers of customer shortages Reviewing the operational performance on Vendor Central for Amazon Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship-To records and other Customer Master Data in SA Investigating and raising credit notes against customer claims. Contributing ideas for profit improvement, cost reduction, system and process improvement Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship-To records and other Customer Master Data in SAP Raising export documentation as necessary What they are looking for: At least 2 years+ order processing/ sales support/ sales administration experience Educated to Degree level Maintaining a professional and constructive relationship with customers Numerical Analytical People influencing Strong written and verbal communication skills Intermediate IT skills including Excel SAP experience would be advantageous Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.
Jan 22, 2026
Full time
Sales Order Processor An ambitious dynamic and sustainable company who are based minutes from the town centre are looking for a Sales Order Processor. They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an exciting opportunity to be part of a rapidly growing, ambitious company. What s in it for you Salary: depending on experience Hours: Monday to Friday, Flexible - 8am-4pm/8.30am-4.30pm/9am-5pm/9.30am-5.30pm Bonus scheme Breakfast, snacks, and great coffee! 26 days holiday which rises with length of service Bupa after 3 months Pension Key responsibilities: Processing sales orders received and providing excellent customer service Resolving all sales order queries, liaising with our customers to resolve any issues, escalating when necessary to your line manager. Advising the sales account managers of customer shortages. Maintaining a close relationships with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level targets. Ensuring that all orders are routed and outbound deliveries are transmitted to 3PL for despatch Monitoring and fixing SAP idoc errors on a daily basis. Participating and contributing to weekly team meetings Advising the sales account managers of customer shortages Reviewing the operational performance on Vendor Central for Amazon Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship-To records and other Customer Master Data in SA Investigating and raising credit notes against customer claims. Contributing ideas for profit improvement, cost reduction, system and process improvement Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship-To records and other Customer Master Data in SAP Raising export documentation as necessary What they are looking for: At least 2 years+ order processing/ sales support/ sales administration experience Educated to Degree level Maintaining a professional and constructive relationship with customers Numerical Analytical People influencing Strong written and verbal communication skills Intermediate IT skills including Excel SAP experience would be advantageous Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.
Ramsay Health Care
Pharmacy Manager
Ramsay Health Care St. Albans, Hertfordshire
Job Description Pharmacy Manager 37.5hrs Rivers Hospital The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based Rivers Hospital, High Wych Road, Sawbridgeworth, CM21 0HH What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Benefits 25 Days Leave + Bank Holidays Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organization, and are the key to our success and continuing growth. To apply Please contact Julie Matthews on or for an informal chat, or to ask any questions you may have before you apply. Or you can apply directly via We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Jan 22, 2026
Full time
Job Description Pharmacy Manager 37.5hrs Rivers Hospital The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based Rivers Hospital, High Wych Road, Sawbridgeworth, CM21 0HH What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Benefits 25 Days Leave + Bank Holidays Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organization, and are the key to our success and continuing growth. To apply Please contact Julie Matthews on or for an informal chat, or to ask any questions you may have before you apply. Or you can apply directly via We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Regulatory Affairs Manager
Select Pharma St. Albans, Hertfordshire
An excellent opportunity has arisen for an experienced regulatory professional to join my client, an established Regulatory consultancy, on an initial 12 month contract basis - the contract can be on a 6 or 12 month basis, full time or part time and fully remote based! The ideal person will have full life cycle experience, from CTAs through to registrations click apply for full job details
Jan 22, 2026
Contractor
An excellent opportunity has arisen for an experienced regulatory professional to join my client, an established Regulatory consultancy, on an initial 12 month contract basis - the contract can be on a 6 or 12 month basis, full time or part time and fully remote based! The ideal person will have full life cycle experience, from CTAs through to registrations click apply for full job details
Abbeygate Search Ltd
Operations Administrator
Abbeygate Search Ltd St. Albans, Hertfordshire
Operations Administrator Location: St. Albans / Hertfordshire (office-based) Remuneration: Competitive, dependent on experience Overview We are supporting a growing professional services business that is strengthening its internal operations support function and is now looking to appoint an Operations Administrator. This role has been created to support day-to-day operational activity by helping to coordinate external services, maintain accurate records, and ensure internal processes run smoothly. It sits in a central support position, working across multiple teams and acting as a key point of coordination for operational workflows. The successful candidate will help bring structure, consistency, and visibility to administrative and operational processes across the business. Key Responsibilities Operational Support & Coordination Support the coordination of external service activity in line with internal requirements Act as a point of contact between internal teams and external partners Assist with the preparation and distribution of documentation and materials Monitor the progress of ongoing operational activity and follow up where required Process & Data Administration Maintain accurate records and logs within internal systems Ensure documentation is correctly recorded, stored, and accessible Support the upkeep of trackers, schedules, and performance data Assist with administrative processes that support governance and reporting Internal & Commercial Support Provide administrative support to operational and commercial teams Assist with the preparation of cost information and supporting documentation Support internal processes linked to work completion and billing readiness Respond to inbound requests relating to operational coordination and administration About You Experience in an administrative, coordination, or operations support role Comfortable managing multiple tasks and deadlines Strong attention to detail and confidence working with data and documentation Clear, professional communicator Organised, reliable, and proactive in approach Experience within structured or regulated environments is beneficial but not essential Why This Role This is an opportunity to step into a newly defined support role within a growing and well-structured business. The position offers variety, responsibility, and the chance to play a key role in supporting how operational activity is coordinated behind the scenes.
Jan 22, 2026
Full time
Operations Administrator Location: St. Albans / Hertfordshire (office-based) Remuneration: Competitive, dependent on experience Overview We are supporting a growing professional services business that is strengthening its internal operations support function and is now looking to appoint an Operations Administrator. This role has been created to support day-to-day operational activity by helping to coordinate external services, maintain accurate records, and ensure internal processes run smoothly. It sits in a central support position, working across multiple teams and acting as a key point of coordination for operational workflows. The successful candidate will help bring structure, consistency, and visibility to administrative and operational processes across the business. Key Responsibilities Operational Support & Coordination Support the coordination of external service activity in line with internal requirements Act as a point of contact between internal teams and external partners Assist with the preparation and distribution of documentation and materials Monitor the progress of ongoing operational activity and follow up where required Process & Data Administration Maintain accurate records and logs within internal systems Ensure documentation is correctly recorded, stored, and accessible Support the upkeep of trackers, schedules, and performance data Assist with administrative processes that support governance and reporting Internal & Commercial Support Provide administrative support to operational and commercial teams Assist with the preparation of cost information and supporting documentation Support internal processes linked to work completion and billing readiness Respond to inbound requests relating to operational coordination and administration About You Experience in an administrative, coordination, or operations support role Comfortable managing multiple tasks and deadlines Strong attention to detail and confidence working with data and documentation Clear, professional communicator Organised, reliable, and proactive in approach Experience within structured or regulated environments is beneficial but not essential Why This Role This is an opportunity to step into a newly defined support role within a growing and well-structured business. The position offers variety, responsibility, and the chance to play a key role in supporting how operational activity is coordinated behind the scenes.
Michael Page
Buyer
Michael Page St. Albans, Hertfordshire
The Buyer will play a crucial role in the Procurement & Supply Chain department, ensuring efficient sourcing and purchasing of materials and services. This is a full time and permanent role based in St Albans. Client Details This organisation is a medium-sized enterprise within the Technology industry. They focus on providing innovative solutions and maintaining strong supplier relationships to support their business objectives. Description Source and procure materials and services to meet project requirements efficiently. Negotiate contracts and agreements with suppliers to secure competitive terms. Ensure timely delivery of materials while maintaining quality standards. Manage supplier relationships to foster long-term collaboration. Monitor market trends and analyse supplier performance for continuous improvement. Maintain accurate records and documentation for all procurement activities. Collaborate with internal teams to align procurement strategies with business goals. Identify cost-saving opportunities without compromising on quality or deadlines. Profile A successful Buyer should have: Experience within the Procurement & Supply Chain department, preferably in Technology & Telecoms. Strong negotiation and communication skills to manage supplier relationships effectively. Ability to analyse market trends and make data-driven procurement decisions. Proficiency in procurement tools and systems for efficient workflow management. Attention to detail and a results-oriented approach to meet project timelines. Understanding of sourcing processes and contract management principles Job Offer Competitive salary ranging from 35,000 - 40,000 per annum. 20 days holiday plus bank holidays, increasing annually Permanent role Parking on site Opportunity to work in St Albans with a supportive team. This is an excellent opportunity for a motivated Buyer to make a significant impact in a growing organisation. Apply now to take the next step in your career!
Jan 21, 2026
Full time
The Buyer will play a crucial role in the Procurement & Supply Chain department, ensuring efficient sourcing and purchasing of materials and services. This is a full time and permanent role based in St Albans. Client Details This organisation is a medium-sized enterprise within the Technology industry. They focus on providing innovative solutions and maintaining strong supplier relationships to support their business objectives. Description Source and procure materials and services to meet project requirements efficiently. Negotiate contracts and agreements with suppliers to secure competitive terms. Ensure timely delivery of materials while maintaining quality standards. Manage supplier relationships to foster long-term collaboration. Monitor market trends and analyse supplier performance for continuous improvement. Maintain accurate records and documentation for all procurement activities. Collaborate with internal teams to align procurement strategies with business goals. Identify cost-saving opportunities without compromising on quality or deadlines. Profile A successful Buyer should have: Experience within the Procurement & Supply Chain department, preferably in Technology & Telecoms. Strong negotiation and communication skills to manage supplier relationships effectively. Ability to analyse market trends and make data-driven procurement decisions. Proficiency in procurement tools and systems for efficient workflow management. Attention to detail and a results-oriented approach to meet project timelines. Understanding of sourcing processes and contract management principles Job Offer Competitive salary ranging from 35,000 - 40,000 per annum. 20 days holiday plus bank holidays, increasing annually Permanent role Parking on site Opportunity to work in St Albans with a supportive team. This is an excellent opportunity for a motivated Buyer to make a significant impact in a growing organisation. Apply now to take the next step in your career!
Straightline Retail Recruitment
Retail General Manager
Straightline Retail Recruitment St. Albans, Hertfordshire
Retail General Manager £55,000 £65,000 + Car Allowance, Bonus & Full Benefits St Albans Retail is changing fast. Some businesses have struggled to keep up, but this one hasn t just survived, it s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join. The Role As Retail General Manager, you ll take full ownership of the store s performance and direction. Reporting to the Regional Manager, you ll be responsible for: Leading all short, medium, and long-term plans for your site Setting and maintaining high standards across layout, product mix, visual merchandising, and service Driving sales, optimising operations, and managing budgets, including full P&L responsibility Delivering projects and overseeing almost everything that happens day-to-day This isn t just a job it s your store to run. You ll have the autonomy to make decisions, backed by a supportive leadership structure that s there when you need it and hands-off when you don t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods). The Person You re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen. Key strengths we re looking for: Proven ability to lead and inspire teams Expertise in visual merchandising and creating a compelling customer experience Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink Entrepreneurial mindset and confidence in taking ownership of decisions The Company This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they re investing in growth and committed to staying ahead of the curve.
Jan 21, 2026
Full time
Retail General Manager £55,000 £65,000 + Car Allowance, Bonus & Full Benefits St Albans Retail is changing fast. Some businesses have struggled to keep up, but this one hasn t just survived, it s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join. The Role As Retail General Manager, you ll take full ownership of the store s performance and direction. Reporting to the Regional Manager, you ll be responsible for: Leading all short, medium, and long-term plans for your site Setting and maintaining high standards across layout, product mix, visual merchandising, and service Driving sales, optimising operations, and managing budgets, including full P&L responsibility Delivering projects and overseeing almost everything that happens day-to-day This isn t just a job it s your store to run. You ll have the autonomy to make decisions, backed by a supportive leadership structure that s there when you need it and hands-off when you don t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods). The Person You re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen. Key strengths we re looking for: Proven ability to lead and inspire teams Expertise in visual merchandising and creating a compelling customer experience Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink Entrepreneurial mindset and confidence in taking ownership of decisions The Company This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they re investing in growth and committed to staying ahead of the curve.
Ramsay Health Care
Pharmacist
Ramsay Health Care St. Albans, Hertfordshire
Job Description Pharmacist Rivers Hospital Full Time 37.5 hours 12 month fixed term contract Monday - Friday 9am - 5pm Occasional Saturdays required 8am - 1pm On call - 1 week per month Closing date for applications 28th January. If shortlisted, interviews will take place on 6th February 2026 at Rivers Hospital. An exciting opportunity has arisen for a highly motivated Pharmacist to work at Rivers Hospital for 12 months covering maternity leave. In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. Duties will include Clinical service to wards Stock control Procurement Patient counselling Medicines management for the hospital Adherence to medicines management policies and procedures and other associated pharmaceutical duties. Candidates must have excellent interpersonal and communication skills and be patient focused. Applications are welcomed from hospital pharmacists, community pharmacists and primary care pharmacists. You must be registered with the General Pharmaceutical Council as a pharmacist to be eligible to apply for this post. What you'll bring with you Must be registered with the General Pharmaceutical Council The ability to make decisions and use your initiative Strong communication skills Passion to deliver excellent care in a rewarding and what can be emotionally challenging environment A flexible and positive attitude In return, we offer 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". Join us and have more 'Time to Care'. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Jan 21, 2026
Full time
Job Description Pharmacist Rivers Hospital Full Time 37.5 hours 12 month fixed term contract Monday - Friday 9am - 5pm Occasional Saturdays required 8am - 1pm On call - 1 week per month Closing date for applications 28th January. If shortlisted, interviews will take place on 6th February 2026 at Rivers Hospital. An exciting opportunity has arisen for a highly motivated Pharmacist to work at Rivers Hospital for 12 months covering maternity leave. In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. Duties will include Clinical service to wards Stock control Procurement Patient counselling Medicines management for the hospital Adherence to medicines management policies and procedures and other associated pharmaceutical duties. Candidates must have excellent interpersonal and communication skills and be patient focused. Applications are welcomed from hospital pharmacists, community pharmacists and primary care pharmacists. You must be registered with the General Pharmaceutical Council as a pharmacist to be eligible to apply for this post. What you'll bring with you Must be registered with the General Pharmaceutical Council The ability to make decisions and use your initiative Strong communication skills Passion to deliver excellent care in a rewarding and what can be emotionally challenging environment A flexible and positive attitude In return, we offer 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". Join us and have more 'Time to Care'. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Ramsay Health Care
Pharmacy Technician
Ramsay Health Care St. Albans, Hertfordshire
Job Description Pharmacy Technician Rivers Hospital - Sawbridgeworth Full Time - 37.5 Hours Rivers Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patients' services in England. We are based on the Herts & Essex boarder and is easily accessible from London and the Home Counties. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards. We are passionate about quality of care throughout the hospital. The role In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. What you will bring with you as our Pharmacy Technician Registered with the General Pharmaceutical Council as a Pharmacy Technician We require you to have clear and confident communication skills, be patient focused and have at least 1-year post registration hospital pharmacy experience Experience of Pharmacy QC and NHS work experience desirable Benefits 25 Days Leave + Bank Holidays Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Jan 21, 2026
Full time
Job Description Pharmacy Technician Rivers Hospital - Sawbridgeworth Full Time - 37.5 Hours Rivers Hospital is part of Ramsay Health Care UK, one of the leading providers of NHS and private patients' services in England. We are based on the Herts & Essex boarder and is easily accessible from London and the Home Counties. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards. We are passionate about quality of care throughout the hospital. The role In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. What you will bring with you as our Pharmacy Technician Registered with the General Pharmaceutical Council as a Pharmacy Technician We require you to have clear and confident communication skills, be patient focused and have at least 1-year post registration hospital pharmacy experience Experience of Pharmacy QC and NHS work experience desirable Benefits 25 Days Leave + Bank Holidays Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Subsidised staff restaurant (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Junior Football Trader - Live Markets & Pricing
Spreadex Limited St. Albans, Hertfordshire
A leading financial services provider in St Albans is seeking a Junior Football Trader to join their Football Desk. The position involves pricing and trading football matches, ensuring accurate market builds, and assisting customer services. Candidates should possess a strong quantitative degree and a passion for football. The role offers a competitive salary and bonus scheme along with benefits like 25 days holiday, enhanced parental leave, and private medical insurance. The work model is hybrid, allowing flexibility in working hours.
Jan 21, 2026
Full time
A leading financial services provider in St Albans is seeking a Junior Football Trader to join their Football Desk. The position involves pricing and trading football matches, ensuring accurate market builds, and assisting customer services. Candidates should possess a strong quantitative degree and a passion for football. The role offers a competitive salary and bonus scheme along with benefits like 25 days holiday, enhanced parental leave, and private medical insurance. The work model is hybrid, allowing flexibility in working hours.
Junior Football Trader
Spreadex Limited St. Albans, Hertfordshire
ABOUT US Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand. Following a quarter-century of sustained profitability, we're entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index. This role offers a unique opportunity to join a dynamic and growing team at our vibrant St Albans office, just outside London. The position offers a hybrid working model, combining both office-based and remote work. Our office is based in St Albans, Hertfordshire with a fast and simple commute from London and the surrounding area: 20 minutes from London St Pancras/Kings Cross by direct train Regular services also run from Farringdon, City Thameslink, and Blackfriars Easy access from the M1, A1(M), and M25 ABOUT THE ROLE We are seeking a passionate Junior Football Trader to join our well established Football Desk. The successful candidate's responsibilities will be: Pricing and trading football matches. Creating the best possible level of football trading service by releasing prices early and keeping in-play markets live wherever possible. Creating the most accurate prices possible and optimizing our bet value to revenue conversion rates by using the best possible pricing and trading techniques. Seeking guidance from more experienced traders to improve this wherever possible. Monitoring liabilities and moving prices based on team news, shrewd client trades and competitor market moves. Assisting the Customer Services Team by dealing with escalated queries that come in on your event/sport and helping to provide an excellent telephone betting service. Accurately building and settling markets and booking telephone bets, ensuring mistakes are kept to a minimum. ABOUT YOU Hold a strong degree preferably in a quantitative subject. Passionate about Football and possess an extensive knowledge in all aspects of the sport. Work to a very high level and remain calm in a pressured environment. Very numerate with a sharp betting/trading brain. Have an interest in betting markets. Be prepared to work early/late/night shifts to tie in with when the live Football matches are taking place. BENEFITS Competitive salary and bonus scheme 25 days holiday, rising to 30 after 2 years Enhanced parental leave Contributory pension scheme Private medical insurance scheme Discounts for gym membership, travel & cinema Sabbatical after 10 years of service. Please note that we're looking for someone to start as soon as possible.
Jan 21, 2026
Full time
ABOUT US Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand. Following a quarter-century of sustained profitability, we're entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index. This role offers a unique opportunity to join a dynamic and growing team at our vibrant St Albans office, just outside London. The position offers a hybrid working model, combining both office-based and remote work. Our office is based in St Albans, Hertfordshire with a fast and simple commute from London and the surrounding area: 20 minutes from London St Pancras/Kings Cross by direct train Regular services also run from Farringdon, City Thameslink, and Blackfriars Easy access from the M1, A1(M), and M25 ABOUT THE ROLE We are seeking a passionate Junior Football Trader to join our well established Football Desk. The successful candidate's responsibilities will be: Pricing and trading football matches. Creating the best possible level of football trading service by releasing prices early and keeping in-play markets live wherever possible. Creating the most accurate prices possible and optimizing our bet value to revenue conversion rates by using the best possible pricing and trading techniques. Seeking guidance from more experienced traders to improve this wherever possible. Monitoring liabilities and moving prices based on team news, shrewd client trades and competitor market moves. Assisting the Customer Services Team by dealing with escalated queries that come in on your event/sport and helping to provide an excellent telephone betting service. Accurately building and settling markets and booking telephone bets, ensuring mistakes are kept to a minimum. ABOUT YOU Hold a strong degree preferably in a quantitative subject. Passionate about Football and possess an extensive knowledge in all aspects of the sport. Work to a very high level and remain calm in a pressured environment. Very numerate with a sharp betting/trading brain. Have an interest in betting markets. Be prepared to work early/late/night shifts to tie in with when the live Football matches are taking place. BENEFITS Competitive salary and bonus scheme 25 days holiday, rising to 30 after 2 years Enhanced parental leave Contributory pension scheme Private medical insurance scheme Discounts for gym membership, travel & cinema Sabbatical after 10 years of service. Please note that we're looking for someone to start as soon as possible.
Think Specialist Recruitment
Stock Controller - Good Excel Skills
Think Specialist Recruitment St. Albans, Hertfordshire
Think Specialist Recruitment are delighted to be working with a great organisation based in the St Albans area. This company have a newly created opportunity for a Stock Controller to join their team. This opportunity would suit someone who is detail orientated, analytical and comfortable with Excel spreadsheets. A high level of attention to detail is really important due to the nature of this position. Working closely with warehouse, logistics and other departments internally, this person will be responsible for overseeing and maintaining the accuracy of stock levels across the business. Although this person will be working with other departments, they must be comfortable to work independently too. Salary - up to 28,000 depending on experience Hours - Monday - Friday 9:00am - 5:30pm Some of the duties will include: Monitoring and maintaining stock levels to ensure product availability Investigating and resolving stock discrepancies and shortages promptly Working with other departments to ensure timely stock replenishment Keeping stock records accurately updated Coordinate internal and external stock audits and inventory assessments Using inhouse system to review and verify stock movements Generating reports on inventory levels, discrepancies and overall stock performance Working closely with other departments to ensure proper storage, handling and organisation of stock The suitable candidate will have: Previous experience within stock control Strong level of attention to detail and organisational skills Comfortable with Microsoft Excel Good communication skills on all levels Ability to meet deadlines Must be local to the St Albans area due the position being fully office based Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jan 20, 2026
Full time
Think Specialist Recruitment are delighted to be working with a great organisation based in the St Albans area. This company have a newly created opportunity for a Stock Controller to join their team. This opportunity would suit someone who is detail orientated, analytical and comfortable with Excel spreadsheets. A high level of attention to detail is really important due to the nature of this position. Working closely with warehouse, logistics and other departments internally, this person will be responsible for overseeing and maintaining the accuracy of stock levels across the business. Although this person will be working with other departments, they must be comfortable to work independently too. Salary - up to 28,000 depending on experience Hours - Monday - Friday 9:00am - 5:30pm Some of the duties will include: Monitoring and maintaining stock levels to ensure product availability Investigating and resolving stock discrepancies and shortages promptly Working with other departments to ensure timely stock replenishment Keeping stock records accurately updated Coordinate internal and external stock audits and inventory assessments Using inhouse system to review and verify stock movements Generating reports on inventory levels, discrepancies and overall stock performance Working closely with other departments to ensure proper storage, handling and organisation of stock The suitable candidate will have: Previous experience within stock control Strong level of attention to detail and organisational skills Comfortable with Microsoft Excel Good communication skills on all levels Ability to meet deadlines Must be local to the St Albans area due the position being fully office based Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Sky
Lead Customer Experience Designer (Digital)
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 20, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Lead Service Designer - Digital CX
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 20, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital CX Design Lead
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 20, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Service Design Lead (Digital)
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Principal Service Designer (Digital Experience)
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Service Design Lead - Digital Experience
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Rise Technical Recruitment Limited
Field Service Engineer
Rise Technical Recruitment Limited St. Albans, Hertfordshire
Field Service Engineer Hertfordshire / Essex £37,000 - £43,000 + Training and Development + Company Vehicle + Fuel Card + Bonus + No Weekends + No Call Out + Enhanced Holidays + Pension Are you an engineer with a degree of experience in water treatment systems looking for a role with no call out, an annual bonus and some training? Do you want to work for an industry leading organisation where you will receive long-term job security - as well as the chance to work within a large and varied project pipeline? The company offers bespoke water treatment solutions to multiple industries- covering product design, system design, installation and service and maintenance. They manufacture their own equipment and work with some key players within a variety of sectors - including industrial processing plants and more. In this role, you will be offering electro-mechanical support to clients across your given working patch. This role will include water treatment system installation, maintenance, system breakdown and repairs. This is the ideal role for an engineer with some experience in water treatment equipment, looking to become a specialist through training and guidance. You will be looking for a role with no-call outs and a strong package including bonuses and an enhanced holiday allowance. The Role: Perform routine maintenance, servicing, and troubleshooting of a range of water treatment systems-including Reverse Osmosis units, Deionisers and more. Deliver responsive support to clients, providing service excellence through both on-site visits and remote assistance. Installation and commissioning of plant water treatment systems. Complete detailed service reports and documentation The Person: Mechanical installation, repair and maintenance experience. Experience working within the water treatment industry, or on water treatment equipment. Relevant engineering qualifications, OR time served experience. Full UK driving license. IT Literate. Reference Number: BBBH255171 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Alfie Dunn-Lowes at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jan 19, 2026
Full time
Field Service Engineer Hertfordshire / Essex £37,000 - £43,000 + Training and Development + Company Vehicle + Fuel Card + Bonus + No Weekends + No Call Out + Enhanced Holidays + Pension Are you an engineer with a degree of experience in water treatment systems looking for a role with no call out, an annual bonus and some training? Do you want to work for an industry leading organisation where you will receive long-term job security - as well as the chance to work within a large and varied project pipeline? The company offers bespoke water treatment solutions to multiple industries- covering product design, system design, installation and service and maintenance. They manufacture their own equipment and work with some key players within a variety of sectors - including industrial processing plants and more. In this role, you will be offering electro-mechanical support to clients across your given working patch. This role will include water treatment system installation, maintenance, system breakdown and repairs. This is the ideal role for an engineer with some experience in water treatment equipment, looking to become a specialist through training and guidance. You will be looking for a role with no-call outs and a strong package including bonuses and an enhanced holiday allowance. The Role: Perform routine maintenance, servicing, and troubleshooting of a range of water treatment systems-including Reverse Osmosis units, Deionisers and more. Deliver responsive support to clients, providing service excellence through both on-site visits and remote assistance. Installation and commissioning of plant water treatment systems. Complete detailed service reports and documentation The Person: Mechanical installation, repair and maintenance experience. Experience working within the water treatment industry, or on water treatment equipment. Relevant engineering qualifications, OR time served experience. Full UK driving license. IT Literate. Reference Number: BBBH255171 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Alfie Dunn-Lowes at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Sky
Digital Experience Lead
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Customer Experience Design Lead
Sky St. Albans, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 19, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Penguin Recruitment
SuDS Designer
Penguin Recruitment St. Albans, Hertfordshire
Job Title: SuDS Designer Ref. No.: CJD1701H26 Location: Based near St. Albans Salary: 30,000 - 40,000 This is an exciting opportunity to join my client, a highly-regarded, market-leading Multidisciplinary Consultancy, renowned for lending their skills and expertise to a variety of projects across the transport planning, infrastructure, and water sectors. They are actively searching for a skilled, enthusiastic SuDS Designer, who is willing to take on a number of challenging projects across the local region. You will be based near the stunning, historic city of St. Albans. Benefits for the role of SuDS Designer include (but are not limited to): Competitive salary (commensurate with experience) Employee Pension Scheme Generous annual leave entitlement Flexible/hybrid working opportunities available Dedication to your Continuing Professional Development (CPD) A close-knit, inclusive working environment, which champions collaboration and innovation Responsibilities for the role of SuDS Designer include: Producing detailed Sustainable Drainage Systems (SuDS) designs for a variety of projects, namely new residential developments Contributing to planning applications and construction phases Developing a range of sustainable drainage and infrastructure solutions across the local region Collaborating with a team of experts in the field, contributing to a range of exciting projects Required skills and experience for the role of SuDS Designer include: A Degree in Civil Engineering, or a similar, relevant discipline Experience of SuDS and wider Civil Engineering design, particularly for residential projects and new developments, in a UK-based consultancy (or Local Authority) setting Excellent working knowledge of the relevant software systems, including AutoCAD, Causeway Flow, InfoDrainage/MicroDrainage, Civils 3D, etc. Demonstrable experience of producing detailed designs in support of planning applications and at varying stages of construction Competent understanding of the relevant Section Agreements (e.g., S104, S38, etc.) Good working knowledge of flood risk and mitigation, including Flood Risk Assessments, etc. Desirable skills and experience for the role of SuDS Designer include: A Higher Degree in a relevant discipline Possess Chartered Status with a relevant Professional Body (e.g., ICE, CIWEM, etc.), or actively working to attain this Hold a full, valid UK Driving Licence If you are interested in the role of SuDS Designer, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.
Jan 19, 2026
Full time
Job Title: SuDS Designer Ref. No.: CJD1701H26 Location: Based near St. Albans Salary: 30,000 - 40,000 This is an exciting opportunity to join my client, a highly-regarded, market-leading Multidisciplinary Consultancy, renowned for lending their skills and expertise to a variety of projects across the transport planning, infrastructure, and water sectors. They are actively searching for a skilled, enthusiastic SuDS Designer, who is willing to take on a number of challenging projects across the local region. You will be based near the stunning, historic city of St. Albans. Benefits for the role of SuDS Designer include (but are not limited to): Competitive salary (commensurate with experience) Employee Pension Scheme Generous annual leave entitlement Flexible/hybrid working opportunities available Dedication to your Continuing Professional Development (CPD) A close-knit, inclusive working environment, which champions collaboration and innovation Responsibilities for the role of SuDS Designer include: Producing detailed Sustainable Drainage Systems (SuDS) designs for a variety of projects, namely new residential developments Contributing to planning applications and construction phases Developing a range of sustainable drainage and infrastructure solutions across the local region Collaborating with a team of experts in the field, contributing to a range of exciting projects Required skills and experience for the role of SuDS Designer include: A Degree in Civil Engineering, or a similar, relevant discipline Experience of SuDS and wider Civil Engineering design, particularly for residential projects and new developments, in a UK-based consultancy (or Local Authority) setting Excellent working knowledge of the relevant software systems, including AutoCAD, Causeway Flow, InfoDrainage/MicroDrainage, Civils 3D, etc. Demonstrable experience of producing detailed designs in support of planning applications and at varying stages of construction Competent understanding of the relevant Section Agreements (e.g., S104, S38, etc.) Good working knowledge of flood risk and mitigation, including Flood Risk Assessments, etc. Desirable skills and experience for the role of SuDS Designer include: A Higher Degree in a relevant discipline Possess Chartered Status with a relevant Professional Body (e.g., ICE, CIWEM, etc.), or actively working to attain this Hold a full, valid UK Driving Licence If you are interested in the role of SuDS Designer, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.
Oracle Architect
Purview Consultancy Services Ltd St. Albans, Hertfordshire
Purview is a global leader in IT Engineering and Talent Solutions, trusted by Fortune 500 and mid-market clients across 21+ countries. Headquartered in Edinburgh, with delivery centres in India, our 1,200+ professionals drive meaningful digital transformation worldwide. As a certified Ethnic Minority Business and Premier Member of MSDUK, we proudly blend diversity with deep technical expertise to d click apply for full job details
Jan 17, 2026
Contractor
Purview is a global leader in IT Engineering and Talent Solutions, trusted by Fortune 500 and mid-market clients across 21+ countries. Headquartered in Edinburgh, with delivery centres in India, our 1,200+ professionals drive meaningful digital transformation worldwide. As a certified Ethnic Minority Business and Premier Member of MSDUK, we proudly blend diversity with deep technical expertise to d click apply for full job details
Red Door Recruitment
Part-time Receptionist/Administrator (Temporary)
Red Door Recruitment St. Albans, Hertfordshire
We are seeking a candidate with good administration, organisational and communication skills, to join a company on the outskirts of St Albans for 3 days per week. You must be available to start within 1 week and commit to an initial duration of 6 months, but with possibility of being extended. Start Date: within the next week Hours: Wednesday to Friday, 8:30am-5pm (earlier finish on Friday) Pay: 14.37 per hour (including holiday pay) Duties will include : Answering all incoming calls, greeting visitors, sorting post, checking reception inbox, additional administration duties Due to the location, you must be a driver with your own vehicle to be considered. Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Jan 16, 2026
Full time
We are seeking a candidate with good administration, organisational and communication skills, to join a company on the outskirts of St Albans for 3 days per week. You must be available to start within 1 week and commit to an initial duration of 6 months, but with possibility of being extended. Start Date: within the next week Hours: Wednesday to Friday, 8:30am-5pm (earlier finish on Friday) Pay: 14.37 per hour (including holiday pay) Duties will include : Answering all incoming calls, greeting visitors, sorting post, checking reception inbox, additional administration duties Due to the location, you must be a driver with your own vehicle to be considered. Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
G2 Recruitment Group Limited
Private Sector Housing Officer
G2 Recruitment Group Limited St. Albans, Hertfordshire
Role : Senior Private Sector Housing Officer Contract Length: 6 months Location: Hertfordshire Start Date: ASAP Working pattern: Hybrid Mileage: On site district mileage I am currently assisting my client in Hertfordshire identify a Senior Private Sector Housing Officer, to carry out inspections on unlicensed HMO'S. Experience required : Issuing Civil penalty notices Rent repayment orders Identifying and enforcing against unlicensed HMO'S Feel free give me a call on (phone number removed) or refer someone. Kind Regards, Sakaar Lama
Jan 16, 2026
Contractor
Role : Senior Private Sector Housing Officer Contract Length: 6 months Location: Hertfordshire Start Date: ASAP Working pattern: Hybrid Mileage: On site district mileage I am currently assisting my client in Hertfordshire identify a Senior Private Sector Housing Officer, to carry out inspections on unlicensed HMO'S. Experience required : Issuing Civil penalty notices Rent repayment orders Identifying and enforcing against unlicensed HMO'S Feel free give me a call on (phone number removed) or refer someone. Kind Regards, Sakaar Lama
RAC
Mobile Mechanic BOOST - Watford
RAC St. Albans, Hertfordshire
Join the RAC as a Mobile Mechanic - Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you'll benefit from our highest guaranteed salary and industry-leading support. What you'll get: Top-tier pay, guaranteed - A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses. A career with purpose - Our 4.7 "Excellent" Trustpilot rating shows how much customers value what we do. You'll be the one delivering that trusted service. The tools to succeed - Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. A clear working week - 40 core hours (Monday-Saturday) plus an average of 7 additional hours per week based on customer demand. These extra hours are scheduled in advance, so you always know your week ahead. About the role As part of our market-leading Service, Maintenance & Repair (SMR) team, you'll carry out high-quality servicing, diagnostics, and repairs at customers' homes or workplaces. It's hands-on, varied work where no two days are the same - and you'll be the hero who keeps our customers moving. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply - it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you'll get benefits that go the extra mile Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625. Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day. Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays - 23 days plus bank holidays (rising to 25 with service). Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support - 24/7 confidential support helpline for you and your family. Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal. What We're Looking For Level 2 Light Vehicle Maintenance qualification (or equivalent) At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles A full UK driving licence with fewer than 6 points Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks - you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Jan 16, 2026
Full time
Join the RAC as a Mobile Mechanic - Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you'll benefit from our highest guaranteed salary and industry-leading support. What you'll get: Top-tier pay, guaranteed - A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses. A career with purpose - Our 4.7 "Excellent" Trustpilot rating shows how much customers value what we do. You'll be the one delivering that trusted service. The tools to succeed - Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. A clear working week - 40 core hours (Monday-Saturday) plus an average of 7 additional hours per week based on customer demand. These extra hours are scheduled in advance, so you always know your week ahead. About the role As part of our market-leading Service, Maintenance & Repair (SMR) team, you'll carry out high-quality servicing, diagnostics, and repairs at customers' homes or workplaces. It's hands-on, varied work where no two days are the same - and you'll be the hero who keeps our customers moving. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply - it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you'll get benefits that go the extra mile Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625. Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day. Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays - 23 days plus bank holidays (rising to 25 with service). Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support - 24/7 confidential support helpline for you and your family. Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal. What We're Looking For Level 2 Light Vehicle Maintenance qualification (or equivalent) At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles A full UK driving licence with fewer than 6 points Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks - you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Big Red Recruitment Midlands Limited
IT Director
Big Red Recruitment Midlands Limited St. Albans, Hertfordshire
Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster. This is a senior leadership opportunity for a hands-on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future-ready platform. You ll sit at Executive level, work closely with founders and the CEO, and play a defining role in shaping how technology supports customers, revenue, and long-term growth. The foundations are in place: Strong technology partners and consultants Modern tooling (Jira, Salesforce re-platforming underway) Improved software stability A small but capable core team across IT Ops, DevOps, Helpdesk, and Projects Now the focus shifts to proactivity, optimisation, and leadership visibility: Reducing cost and complexity Driving automation and AI-led efficiencies Making technology more effective, better communicated, and more commercially aligned Your mandate is clear: make it leaner, smarter, and more impactful. As IT Director, you will: Own and deliver a 3-year technology roadmap aligned to business growth Lead IT strategy, operations, security, and vendor management Optimise OPEX budget, with a clear target to cut costs, through smarter spend, simplification, and automation Rationalise a tech stack that has grown through add-ons and point solutions Strengthen cyber security, governance, and compliance Bring visibility and clarity to technology decisions, risks, and outcomes at Exec level Be present, vocal, and influential Lead, develop, and challenge a hybrid internal and outsourced team About you: An EdTech or Software House background would lend itself well here, or a B2B2C environment, so you have full understanding of customer onboarding and experience. Commercially minded and comfortable owning full budgets Previously led change in scaling, founder-led or growth-stage environments Balances strategy with delivery and isn t afraid to get hands-on Can simplify complexity and explain technology simply Has experience with SaaS platforms, cloud environments, integrations, and vendors Understands cyber security, GDPR, and operational risk Permanent opportunity Hybrid role: 3 days per week in the office (St Albans) Salary up to £120,000 Up to 20% bonus, 28 days holiday + Bank Holiday, 6% employer pension contribution, wellbeing programme and more. Modern office space, free breakfast, discounted parking
Jan 16, 2026
Full time
Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster. This is a senior leadership opportunity for a hands-on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future-ready platform. You ll sit at Executive level, work closely with founders and the CEO, and play a defining role in shaping how technology supports customers, revenue, and long-term growth. The foundations are in place: Strong technology partners and consultants Modern tooling (Jira, Salesforce re-platforming underway) Improved software stability A small but capable core team across IT Ops, DevOps, Helpdesk, and Projects Now the focus shifts to proactivity, optimisation, and leadership visibility: Reducing cost and complexity Driving automation and AI-led efficiencies Making technology more effective, better communicated, and more commercially aligned Your mandate is clear: make it leaner, smarter, and more impactful. As IT Director, you will: Own and deliver a 3-year technology roadmap aligned to business growth Lead IT strategy, operations, security, and vendor management Optimise OPEX budget, with a clear target to cut costs, through smarter spend, simplification, and automation Rationalise a tech stack that has grown through add-ons and point solutions Strengthen cyber security, governance, and compliance Bring visibility and clarity to technology decisions, risks, and outcomes at Exec level Be present, vocal, and influential Lead, develop, and challenge a hybrid internal and outsourced team About you: An EdTech or Software House background would lend itself well here, or a B2B2C environment, so you have full understanding of customer onboarding and experience. Commercially minded and comfortable owning full budgets Previously led change in scaling, founder-led or growth-stage environments Balances strategy with delivery and isn t afraid to get hands-on Can simplify complexity and explain technology simply Has experience with SaaS platforms, cloud environments, integrations, and vendors Understands cyber security, GDPR, and operational risk Permanent opportunity Hybrid role: 3 days per week in the office (St Albans) Salary up to £120,000 Up to 20% bonus, 28 days holiday + Bank Holiday, 6% employer pension contribution, wellbeing programme and more. Modern office space, free breakfast, discounted parking
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